Best Salesforce Commerce Cloud Podcasts (2025)

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The Jobs Report Missed: Here’s What That Means for Distributors 1:27:02

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4d ago1:27:02

1:27:02

When the U.S. jobs report is off by tens of thousands, what does that mean for leaders in wholesale distribution? In this episode, Kevin Brown and Tom Burton break down the latest economic numbers—and why massive revisions to jobs data should concern every distributor, manufacturer, and revenue leader. Beyond the headlines, they explore how faulty …

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118: AI Agents as an Accelerant for Commerce, Featuring Superpilot's Nathan Marcus 41:08

6d ago41:08

41:08

In this episode, we talk with Nathan Marcus, co-founder of Superpilot and former builder of Salesforce Commerce Cloud, about the role of AI agents in e-commerce. Nathan discusses how Superpilot is revolutionizing the industry by integrating AI agents with Salesforce Commerce Cloud to enhance operational efficiency and growth. The conversation explo…

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How AI and Stablecoins Are Rewiring the Supply Chain Economy 1:23:04

11d ago1:23:04

1:23:04

Is your business ready for the AI economy, tariff turbulence, and the rapid rise of programmable payments? In this episode of Around the Horn in Wholesale Distribution, co-founders Kevin Brown and Tom Burton unpack the week's most pressing trends, from stablecoin legislation to humanoid robotics, from AI-fueled job disruption to smart supply chain …

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117: Commerce Cloud's Future and Storied Past, Featuring Red Van CEO, Harvey Bierman 34:19

13d ago34:19

34:19

From the peaks of Breckenridge to the streets of Chicago, Harvey Bierman, CEO of Red Van and a pivotal force in the Salesforce Commerce Cloud ecosystem, shares his insights at the Connections 2025 event. He discusses Salesforce's ambitious plans to revolutionize B2C commerce with integrated customer experiences. The conversation goes into the evolu…

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Why B2B Buyers Want Sales Reps, Just Not All the Time 1:33:21

18d ago1:33:21

1:33:21

What happens when data-driven decision-making meets the chaos of tariffs, AI disruption, and a retiring workforce? In this episode, Kevin Brown and Tom Burton sit down with Mark Gilham of Enable to unpack the big shifts impacting manufacturers, distributors, and the global supply chain. From trade policy to pricing strategy, sales transformation to…

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116: The Impact of New Behavioral Data on Commerce, Featuring FERMÀT CEO, Rishabh Jain 46:16

21d ago46:16

46:16

Rishabh Jain, the co-founder and CEO of FERMÀT, shares his story from the realm of solid-state physics to spearheading innovation in commerce technology in this episode. The conversation goes into how FERMÀT’s groundbreaking solutions harness the power of generative AI and large language models to revolutionize customer experiences by emphasizing b…

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From Interest Rates to Cyber Risk: What Distribution Leaders Must Know 1:26:13

25d ago1:26:13

1:26:13

What do tariffs, AI adoption, and digital readiness have in common? They’re all reshaping the future of wholesale distribution. In this episode of Around the Horn in Wholesale Distribution, hosts Kevin Brown and Tom Burton unpack the forces shaping the industry from rising cybersecurity threats to the real reason distributors aren’t seeing results …

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115: Connections 2025: Day 2, Part 2 – Conversations with Tumi, Amplience, and CONA 38:01

28d ago38:01

38:01

In the rapidly evolving landscape of digital commerce, staying ahead of technological advancements is important for businesses seeking to deliver seamless and efficient customer experiences. This discussion explores the future of commerce innovation, featuring expert perspectives from Kchitij Kumar (KK) of Tumi, Kieran Lane of Amplience, and Becky …

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114: Connections 2025: Day 2, Part 1 – Conversations with Hugo Boss, 64labs, Rock West Composites, and Royal Cyber 34:46

1M ago34:46

34:46

Industry visionaries such as Jean Roth from Hugo Boss and Helen Martin from 64labs delve into the groundbreaking potential of AI, data unification, and composable commerce to revolutionize customer engagement and strategy. The discussion unveils Hugo Boss's pioneering use of AI-driven strategies to elevate customer experiences and slash acquisition…

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How Distributors Can Win in a Soft Landing Economy, with Taylor St. Germain 1:33:16

1M ago1:33:16

1:33:16

What if the economic slowdown didn’t spell disaster—but a window of opportunity? In this episode, Senior Economist Taylor St. Germain of ITR Economics joins the show to unpack what a “soft landing” really means for distributors—and how to strategically navigate uncertainty, inflation moderation, and shifting customer demand without panic or paralys…

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113: Connections 2025: Day 1 – Conversations with Hanna Andersson, CITGO, Contentstack, Ecolab, and Advanced Turf 44:28

1M ago44:28

44:28

In this episode, we explore the role of AI in reshaping both B2C and B2B commerce. Joined by Neha Sampat, Tracie Pruden, Katie Youmans, Matt Ezyk, and Stephanie Melott, we examine the future of agentic commerce, including the impact of large language models like ChatGPT on traditional search engines and the rise of autonomous shopping. The discussi…

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Why AI Strategies Fail, and How to Fix Yours 48:23

1M ago48:23

48:23

Most companies rush into AI pilots… and stall. Ronald Starreveld has spent 30+ years turning “good ideas” into enterprise-scale reality. In this candid chat we cover: * The ONE question to ask before any AI spend * Why industry-specific LLMs will change everything How to measure ROI when the goalposts keep moving Stream on Spotify or watch right he…

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The New B2B Revolution: AI, Segmentation, and The Hidden Revenue Model 1:25:50

2M ago1:25:50

1:25:50

How will distributors thrive in the age of digital transformation, AI disruption, and customer experience redefinition? In this episode of Around the Horn in Wholesale Distribution, Ian Heller sits down with John Gunderson and Kevin to unpack the seismic shifts reshaping B2B sales strategy, channel alignment, and customer segmentation. With insight…

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112: Findings on AI and Product Discovery from Coveo's 2025 Commerce Relevance Report, Featuring Peter Curran, General Manager of Commerce 42:41

2M ago42:41

42:41

Explore the cutting-edge world of AI-driven product discovery in e-commerce with this episode’s guest, Peter Curran, General Manager of Commerce at Coveo. This episode examines the evolving role of AI technologies, including retrieval-augmented generation, in enhancing the online shopping experience. From tackling common challenges on platforms lik…

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Text-to-Order, GenAI Roles, and AI Scams: Inside the Future of B2B Distribution 1:30:43

2M ago1:30:43

1:30:43

How are global supply chains bouncing back amid recession fears, and what role does generative AI play in rewriting the future of B2B sales, marketing, and cybersecurity? In Episode 146 of Around the Horn in Wholesale Distribution, hosts Kevin Brown and Tom Burton of LeadSmart Technologies unpack the economic shifts, digital commerce trends, and AI…

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Tariffs, Humanoid Robots and AI in Distribution with guest Max Miester (Live from Germany!) 1:30:43

2M ago1:30:43

1:30:43

What happens when a fourth-generation industrial distributor embraces digital transformation? In this episode, Kevin Brown and Tom Burton are joined by Max Meister of Ludwig Meister GmbH to explore what it really takes to modernize sales, systems, and mindsets in a legacy-driven industry. From CRM reimagination to cultural adoption strategies, this…

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111: Forter Touts the Importance of Trust in the Agentic Era, Featuring Doriel Abrahams, Principal Technologist 49:25

2M ago49:25

49:25

Discover how the future of digital commerce is being reshaped by trust and AI in this episode of the Commerce Innovators Podcast. Doriel Abrahams from Forter joins Caleb Ryan to discuss the evolution of Forter from a fraud prevention platform to a comprehensive trust platform. They explore how businesses can maximize customer lifetime value through…

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Why 90% of Distributors Say Their Business Model May Be Broken—and What Comes Next 1:29:33

2M ago1:29:33

1:29:33

Are U.S. tariffs helping or hurting your business model? In this episode of Around the Horn in Wholesale Distribution, Kevin Brown and Tom Burton unravel the legal, economic, and operational chaos triggered by shifting U.S. tariffs, AI adoption, and distribution tech disruptions. From trade court rulings to Mexico’s manufacturing boom, they explore…

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110: Interface Applies B2C Strategy to Its B2B Business, Featuring James Pope, Global Head of Digital Marketing and Analytics 43:01

2M ago43:01

43:01

Discover the journey of Interface as they revolutionize the home furnishings industry by integrating AI and data-driven strategies. In this episode, James Pope, global head of digital marketing and analytics at Interface, shares how the company leverages Salesforce products like MuleSoft, Marketing Cloud, and Sales Cloud to both B2C and B2B custome…

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Grow or Go? Tariffs, Tech & Turbo Growth with DSG's Paul Kennedy 1:39:39

2M ago1:39:39

1:39:39

What happens when wholesale distribution meets a shifting global economy, AI-driven technology, and a full-court press on organic growth? In this extended episode of Around the Horn in Wholesale Distribution, co-hosts Kevin Brown and Tom Burton are joined by industry leader Paul Kennedy, President & CEO of DSG and Chair of NAED. Together, they dive…

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109: Blue Rabbit Vet Delivers on Ecommerce Expectations for Both Pet Owners and Veterinarians, Featuring Jennifer Macdonald, Director of Ecommerce, Product 41:50

3M ago41:50

41:50

Unlock the potential of veterinary e-commerce with information from Jennifer Macdonald, Director of E-Commerce at Blue Rabbit. In this episode, Jenny discusses how Blue Rabbit is revolutionizing pet healthcare by providing veterinarians with white-label e-commerce storefronts, allowing them to focus on excellent care while improving the pet owner e…

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Tariffs, Tech, & Transformation: The New Rules of Wholesale Strategy 58:08

3M ago58:08

58:08

In this dynamic episode of Around The Horn in Wholesale Distribution, hosts Kevin Brown and Tom Burton dive deep into the critical shifts happening in the global economy, supply chain volatility, AI’s role in distribution, and how forward-thinking companies are thriving amid uncertainty. With Kevin just back from Denver following the SHIFT event ho…

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108: What Merkle's Research Tells Us About AI, Omni-channel, and Digital Transformation with Global Chief Strategy Officer, Holden Bale 45:01

3M ago45:01

45:01

In a world where artificial intelligence is rapidly redefining the boundaries of commerce, the latest episode features Holden Bale, the Global Chief Strategy Officer at Merkle, as he explains the effects of AI in both digital and B2B sectors. Holden shares information on how generative AI and large language models are reshaping consumer expectation…

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Inside the Tariff War: What the New Trade Deals Mean for Distributors 28:40

3M ago28:40

28:40

Are We on the Brink of a Tariff Reversal...or Global Supply Chain Shock? In this special episode of Around the Horn in Wholesale Distribution, Tom Burton and Kevin Brown unpack one of the most urgent developments in global trade: the escalating U.S. tariff war and its potential impact on supply chains, wholesale distributors, and global markets. Br…

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107: REPLAY: Modernizing Industrial B2B Commerce, Featuring Paul do Forno, Deloitte Digital's Global Commerce Practice Lead 45:08

3M ago45:08

45:08

In this episode, we explore how digital and AI advancements are revolutionizing B2B commerce with Paul de Forno of Deloitte Digital and Michael Janney, our industry advisor for manufacturing and distribution at Salesforce. With a staggering $22 trillion market potential in the US, B2B commerce is experiencing rapid growth, outpacing B2C. The discus…

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Salesforce Community Events: The Future of Networking & Collaboration 54:21

3M ago54:21

54:21

🎧 Episode overviewJoin Francis Pindar and a powerhouse panel of Dreamin’ organisers: Louise Lockie, Kerry Townsend, Todd Halfpenny and Jade Hawken, as they pull back the curtain on community‑led Salesforce events such as London’s Calling, now heading into its 10th‑anniversary edition on 6 June 2025. Expect honest advice, behind‑the‑scenes stories a…

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Planning, Pricing, and Outpacing Your Competition in Times of Crisis, With Guest Brooks Hamilton 1:38:40

3M ago1:38:40

1:38:40

In this power-packed episode of Around the Horn in Wholesale Distribution, hosts Kevin Brown and Tom Burton are joined by AI strategist Brooks Hamilton for a deep dive into the forces reshaping the global supply chain, manufacturing, and distribution landscape. Broadcasting during one of the most turbulent economic moments in recent memory, the tri…

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106: REPLAY: Pandora's Composable and AI Strategies, Featuring Director of Engineering, Myron Kirk 37:52

3M ago37:52

37:52

In this episode, Myron Kirk, Director of Engineering for Digital and Retail Technology at Pandora, shares the future of e-commerce and digital transformation. Myron shares insights into Pandora's strategy for creating a unified commerce experience across 37 global markets, emphasizing the role of personalization and AI in enhancing customer experie…

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Behind the Trade Wars: The Hidden Opportunities in Supply Chain Disruption 1:27:48

3M ago1:27:48

1:27:48

So this whole tariff thing is no big deal, right? This week, Kevin Brown and Tom Burton take you through the evolving landscape of tariffs, supply chains, international trade dynamics, and their ripple effects on the wholesale distribution and manufacturing sectors. Against a backdrop of shifting policies between the U.S. and China, the hosts deliv…

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105: Building Trust in Grocery Ecommerce with Data-Driven Insights and AI, Featuring Carrefour and Noibu 45:00

3M ago45:00

45:00

In this episode, Jean-Philippe Blerot, Head of Digital, AI, and E-commerce Projects at Carrefour, and Kailin Noivo, co-founder of Noibu, discuss the role of AI in modernizing the grocery industry. They explore the challenges and strategies involved in digital transformation, focusing on customer loyalty and revenue optimization. The conversation co…

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Recession Rumors & Real Data: What the Numbers Actually Say, with Guest Alex Chausovsky 1:31:49

4M ago1:31:49

1:31:49

In this powerhouse episode of Around The Horn in Wholesale Distribution, hosts Kevin Brown and Tom Burton welcome back Economist and Analytics Expert Alex Chausovsky from the Bundy Group for a deep dive into the macroeconomic forces shaking up the world of wholesale distribution. With 7 keynotes in 7 days, Alex brings timely, boots-on-the-ground in…

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104: From Custom to Composable: Shoe Carnival's Journey to Cost Savings and Growth 48:26

4M ago48:26

48:26

This podcast episode explores Shoe Carnival's transition from a custom commerce approach to a composable commerce architecture, highlighting cost savings and growth opportunities. Featuring insights from Ned Moore of Shoe Carnival, the discussion covers the benefits of adopting Salesforce's composable storefront, such as improved flexibility, bette…

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Tariffs, Trade Wars, and the Rise of Made-in-America. 1:25:45

4M ago1:25:45

1:25:45

This week, Kevin and Tom tackle the economic, political, and technological shifts shaking up the wholesale distribution and manufacturing world. From skyrocketing tariffs to volatile markets to the return of onshoring, this episode weaves together sharp insights and real-time headlines to deliver one big takeaway: transformation is happening fast, …

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103: Modernizing Industrial B2B Commerce, Featuring Paul do Forno, Deloitte Digital's Global Commerce Practice Lead 45:08

4M ago45:08

45:08

In this episode, we explore how digital and AI advancements are revolutionizing B2B commerce with Paul do Forno of Deloitte Digital and Michael Janney, our industry advisor for manufacturing and distribution at Salesforce. With a staggering $22 trillion market potential in the US, B2B commerce is experiencing rapid growth, outpacing B2C. The discus…

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Tariff Tsunami! Don’t Panic, Get Prepared. 32:40

4M ago32:40

32:40

Wait...was there something about tariffs in the news? In this week’s fast-paced episode of Around The Horn in Wholesale Distribution, Kevin Brown and Tom Burton bring clarity to chaos as they tackle the sweeping global tariff changes announced this week. Broadcasting from an airport wine bar (yes, really), Kevin joins Tom to break down the immediat…

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102: Pandora's Composable and AI Strategies, Featuring Director of Engineering, Myron Kirk 37:52

4M ago37:52

37:52

In this episode, Myron Kirk, Director of Engineering for Digital and Retail Technology at Pandora, shares the future of e-commerce and digital transformation. Myron shares insights into Pandora's strategy for creating a unified commerce experience across 37 global markets, emphasizing the role of personalization and AI in enhancing customer experie…

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How Strategic Purchasing Might Insulate you From Tariffs 1:30:09

4M ago1:30:09

1:30:09

Are tariffs about to be the atom bomb to wholesale distribution? In this dynamic and wide-ranging episode, co-hosts Kevin Brown and Tom Burton return to the mic and dive into the latest economic headlines, technology shifts, and trends in wholesale distribution and manufacturing. With the U.S. economy riding a rollercoaster of inflation concerns, t…

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101: Investing in Agentforce for Your Customers, Featuring Bill Donlan, Astound CEO 38:18

4M ago38:18

38:18

In this episode, Bill Donlan, CEO of Astound Digital, discusses his journey from Anderson Consulting to leading digital commerce and AI integration at Astound Digital. He shares insights on how Astound Digital is revolutionizing customer interactions through AI and Salesforce Commerce Cloud, focusing on balancing speed and trust in deploying AI age…

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Strategic Uncertainty, M&A Shakeups, and the Role of Data in a Changing Industry 1:25:10

5M ago1:25:10

1:25:10

In this week’s episode, hosts Kevin Brown and Tom Burton are joined by John Gunderson, a distribution industry veteran and partner at Channel Marketing Group. The trio dives deep into the shifting economic landscape, major M&A developments—especially the QXO/Beacon deal—and the rising importance of data, AI, and digital transformation in wholesale …

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Introducing Around The Horn 2.0, with Guest Brendan Breen 1:02:02

5M ago1:02:02

1:02:02

Welcome to the inaugural episode of Around the Horn 2.0! This new podcast builds upon the success of Around the Horn in Wholesale Distribution, offering deeper, more expansive discussions on critical issues affecting the distribution and manufacturing industries. Unlike its predecessor, which focuses on weekly industry news, Around the Horn 2.0 pro…

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100: The Women Shaping Commerce: Featuring Nicole Rose and Amy Sillince 1:00:41

5M ago1:00:41

1:00:41

In this episode, we have a discussion on the unique contributions women bring to the tech and commerce industries. We explore our career journeys, the dynamics of all-women teams in Salesforce Commerce Cloud, and the importance of representation in fostering confidence and ambition among women. We explain the roles of functional architects, the int…

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87% of Distributors Still Expect Growth—Here’s Why 1:17:49

5M ago1:17:49

1:17:49

To say the wholesale distribution & manufacturing industry is in a state of uncertainty would be an understatement to say the least. And in this environment of "Tariffs On/Tariffs Off," the chaos seems to get worse all the time. So why do the vast number of distributors still predict growth for 2025? In this episode of Around The Horn in Wholesale …

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099: REPLAY: Breaking Down B2B, D2C, and B2C Commerce with Shane Smyth 33:20

5M ago33:20

33:20

Unlock the secrets of B2B commerce with Shane Smyth, CTO of Saltbox, as he charts his voyage from his early days at Magnet360 to creating his Salesforce Mojo YouTube channel. Discover the resilience needed to conquer Salesforce's challenges, the power of community support, and Shane's dedication to deciphering the platform's complexities for all. V…

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ISA’s Brendan Breen on the Biggest Trends in Wholesale Distribution 1:34:08

5M ago1:34:08

1:34:08

Tariffs? What tariffs? Oh, those tariffs? Wait...what happened to the tariffs? In this insightful episode of Around The Horn in Wholesale Distribution, hosts Kevin Brown and Tom Burton sit down with Brendan Breen, CEO of the Industrial Supply Association (ISA), to discuss the state of the industrial supply industry, upcoming ISA events, and major e…

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098: REPLAY: Blending Strategy, Design, and Technology: Insights from Ascendis VP Vyara Ndejuru 45:58

5M ago45:58

45:58

In this episode of the Salesforce Commerce Innovations podcast, Joreal Whitfield interviews Vyara Ndejuru, VP of Marketing at Ascendis, to explore the intersection of strategy, design, and technology in driving innovation and growth. Vyara shares her journey from consumer marketing to B2B AI and highlights Ascendis' evolution from a strategy-focuse…

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Exclusive Insights To The State of Wholesale Distribution and Manufacturing from Dr. Shawn DuBravac 1:29:53

5M ago1:29:53

1:29:53

In this very special episode of Around The Horn in Wholesale Distribution, hosts Kevin and Tom welcome renowned economist Dr. Shawn DuBravac, a former Chief Economist for the Consumer Technology Association and founder of Avrio Institute. Sean brings a wealth of knowledge on global markets, economic forecasting, and technology trends that impact wh…

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097: REPLAY: Merchandising Operations with Syntheum AI CEO Vinod Kumar 1:03:35

5M ago1:03:35

1:03:35

Vinod Kumar, former Head of Business Insights at Salesforce Commerce Cloud and current CEO of Syntheum AI, brings deep expertise in e-commerce and data analytics. Syntheum AI is the first Merchandising Operations Platform that works natively with Salesforce B2C Commerce Cloud to increase merchandising speed, improve merchandiser productivity, and r…

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How Nearshoring, Digital Transformation, & AI Are Reshaping Distribution, with Guest David Gordon 1:29:20

6M ago1:29:20

1:29:20

In case you haven't noticed, the rules of the game are changing. A lot. And all at once. But don't get anxious - get profitable. In this episode of Around The Horn in Wholesale Distribution, hosts Kevin Brown and Tom Burton are joined by David Gordon, a renowned expert in wholesale distribution, industrial strategy, and channel marketing. David sha…

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096: REPLAY: The Official Unofficial SFCC Story with Steve Holsinger and Oleg Sapishchuk 58:22

6M ago58:22

58:22

What happens when collaboration and digital innovation take center stage in a thriving community? Our guests, Steve Holsinger and Oleg Sapishchuk, co-founders of the unofficial Salesforce Commerce Cloud community, reveal just that! They trace the community's growth from humble beginnings in 2014 to a dynamic, inclusive platform today, highlighting …

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How Wholesale Distributors Can Make Sense Of (and Profits In) Today's Environment 1:25:40

6M ago1:25:40

1:25:40

There's no denying it: changes are afoot, with even more ahead. And with change there often comes uncertainty, and with uncertainty, businesses start to worry. But worry not! In this insightful episode of Around The Horn in Wholesale Distribution, the team breaks down the latest economic indicators and what they mean for wholesale distribution, man…