Best Salesforce Commerce Cloud Podcasts (2025)

1
122: How to Think About AI as a Business Process Optimizer, Featuring Rob Smith, Global VP of Technology, OSF Digital 40:18

Play Pause

1d ago40:18

40:18

Rob Smith, Global VP of Tech at OSF Digital, is with us to discuss the innovative concept of agentic commerce. This episode delves into how AI is reshaping customer experiences, highlighting OSF Digital's partnership with Salesforce to push boundaries in the retail space. From the bold move to overhaul their chatbot with an AI agent to the challeng…

1
How To Future-Proof Wholesale Distribution: Fed Policy, Tariffs, and AI Transformation 1:32:59

5d ago1:32:59

1:32:59

What happens when AI-driven workflows, tariff pressures, and shifting B2B buyer expectations collide? In this episode of Around the Horn in Wholesale Distribution, Kevin Brown and Tom Burton explore the trends redefining distribution: from AI co-pilots for sales and customer intelligence platforms to Fed rate cuts, tariff extensions, and the rise o…

1
121: Launching Next Gen Composable Storefronts for Vans, The North Face, and Timberland, Featuring Adam Bezemek, Director of Experience Engineering at VF Corporation 43:04

7d ago43:04

43:04

E-commerce is being revolutionized through AI and technology integration in this episode. Adam Bezemek, Director of Experience Engineering at VF Corp, discusses the transformation of iconic brands like Vans, The North Face, and Timberland using headless commerce and composable storefronts. Dive into the challenges of internationalization, the role …

1
Klaviyo Empowers Brands Via Unified Tech Stack 31:29

8d ago31:29

31:29

Enabling brands to activate their data in selling across multiple channels with a targeted message is Klaviyo’s mission. The company’s customer-relationship-management technology lets users scale up with a personalized approach to millions of consumers. In this Tech Disruptors podcast episode, Klaviyo Chief Product Officer Adil Wali sits down with …

1
"How Can My Wholesale Distribution Strategy Keep Up With Tariff Changes?" 1:29:29

11d ago1:29:29

1:29:29

Is your CRM really driving revenue growth, or just storing notes no one reads? In this episode of Around the Horn in Wholesale Distribution, hosts Kevin Brown and Tom Burton pull back the curtain on how AI-enabled customer intelligence platforms like LeadSmart Channel Cloud™ are transforming sales enablement, workflow automation, and decision-makin…

1
Is Agentic Commerce Next Frontier for PayPal? 46:46

13d ago46:46

46:46

PayPal is betting that artificial intelligence will drive the next wave of fintech innovation — from boosting developer productivity to fighting fraud and personalizing user experiences. In this episode of Bloomberg Intelligence’s Tech Disruptors podcast, Prakhar Mehrotra, PayPal’s global head of AI, joins BI global fintech and payments analyst Dik…

1
120: The Four Pillars of Ecommerce, Featuring Jon Luciano, Director of Ecommerce at Lumen Technologies 35:02

14d ago35:02

35:02

In a rapidly transforming telecom landscape, what does it take to stay ahead of the curve? In this episode, Jon Luciano, Director of Ecommerce at Lumen Technologies, delves into the evolving world of telecommunications ecommerce. The conversation highlights the shift from limited provider options to a competitive market driven by regulatory changes…

1
PwC’s Take on the Future AI-Enhanced Workforce 51:43

15d ago51:43

51:43

Generative AI is transforming how enterprises and consultants create value, and on this episode of Tech Disruptors, Matt Wood, PwC’s global and US commercial technology and innovation officer, explains how it’s doing so. Wood tells Bloomberg Intelligence senior technology analyst Anurag Rana that it’s a “golden era” for professional services, where…

1
Salesforce Marketing Cloud in a New AI Agentic World 49:42

20d ago49:42

49:42

“AI and agentic marketing is at the top of the list” as the next growth catalyst for customer engagement, Salesforce Marketing Cloud Chief Steve Hammond tells Bloomberg Intelligence, flagging the company’s move to deploy autonomous, context-aware agents that personalize outreach in milliseconds. In this Tech Disruptors episode, Hammond sits down wi…

1
119: Predictions for the 2025 Holiday Shopping Season, Featuring Caila Schwartz 43:37

21d ago43:37

43:37

In this episode, Caila Schwartz from Salesforce Commerce Cloud joins us to discuss holiday shopping predictions for 2025. The conversation covers how AI is transforming retail, particularly in product discovery and research, with a focus on Gen Z and millennials. The episode also delves into economic challenges like inflation and tariffs, and how t…

1
AT&T COO on Goal to Hold US Fiber Market Lead 36:59

22d ago36:59

36:59

AT&T aims to maintain a lead in the US fiber market to sustain growth as its core wireless business slows. In this episode of Tech Disruptors, Jeff McElfresh, Chief Operating Officer of AT&T, speaks with Bloomberg Intelligence analyst John Butler about the company’s plan to expand its base to more than 60 million locations by 2030, from just over 3…

1
The Jobs Report Missed: Here’s What That Means for Distributors 1:27:02

26d ago1:27:02

1:27:02

When the U.S. jobs report is off by tens of thousands, what does that mean for leaders in wholesale distribution? In this episode, Kevin Brown and Tom Burton break down the latest economic numbers—and why massive revisions to jobs data should concern every distributor, manufacturer, and revenue leader. Beyond the headlines, they explore how faulty …

1
SAP on How AI is Furthering the State of the Cloud Transition 47:25

28d ago47:25

47:25

AI “is about aligning the semantics of the data, and that’s again why I believe a suite of applications has advantages. If not, the customer has to do it themselves,” Jan Gilg, SAP’s chief revenue officer for the Americas and Global Business Suite, tells Anurag Rana, senior technology analyst at Bloomberg Intelligence. In this Tech Disruptors episo…

1
118: AI Agents as an Accelerant for Commerce, Featuring Superpilot's Nathan Marcus 41:08

28d ago41:08

41:08

In this episode, we talk with Nathan Marcus, co-founder of Superpilot and former builder of Salesforce Commerce Cloud, about the role of AI agents in e-commerce. Nathan discusses how Superpilot is revolutionizing the industry by integrating AI agents with Salesforce Commerce Cloud to enhance operational efficiency and growth. The conversation explo…

1
Novo Nordisk Foundation and the Evolution of Quantum Computing 44:44

30d ago44:44

44:44

Quantum computing remains an area of high interest as use cases hinge on improving qubits and making them less error-prone for calculations. According to Professor Lene Oddershede, chief scientific officer for Planetary Science & Technology at the Novo Nordisk Foundation, the field is on the cusp of exponential growth in the coming years. She joins…

1
How AI and Stablecoins Are Rewiring the Supply Chain Economy 1:23:04

1M ago1:23:04

1:23:04

Is your business ready for the AI economy, tariff turbulence, and the rapid rise of programmable payments? In this episode of Around the Horn in Wholesale Distribution, co-founders Kevin Brown and Tom Burton unpack the week's most pressing trends, from stablecoin legislation to humanoid robotics, from AI-fueled job disruption to smart supply chain …

1
Smartsheet CEO on AI Redefining Work Management 41:22

1M ago41:22

41:22

Work-management platforms are being redefined by AI, new pricing models and intensifying competition. In this Tech Disruptors episode, Smartsheet CEO Mark Mader joins Bloomberg Intelligence senior software analyst Sunil Rajgopal to discuss how technology evaluation is changing in the AI era, with companies balancing “buy vs. build” decisions, and S…

1
117: Commerce Cloud's Future and Storied Past, Featuring Red Van CEO, Harvey Bierman 34:19

1M ago34:19

34:19

From the peaks of Breckenridge to the streets of Chicago, Harvey Bierman, CEO of Red Van and a pivotal force in the Salesforce Commerce Cloud ecosystem, shares his insights at the Connections 2025 event. He discusses Salesforce's ambitious plans to revolutionize B2C commerce with integrated customer experiences. The conversation goes into the evolu…

1
HPE Taps Supercomputer Past for Its AI Future 41:54

1M ago41:54

41:54

HP Enterprise has leveraged its deep supercomputing roots to play a leading role in the AI-infrastructure revolution. Bloomberg Intelligence hardware analyst Woo Jin Ho hosts HPE Senior Vice President of High Performance Computing & AI Trish Damkroger to discuss how the company’s rich supercomputing technology portfolio, such as fanless liquid cool…

1
Why B2B Buyers Want Sales Reps, Just Not All the Time 1:33:21

1M ago1:33:21

1:33:21

What happens when data-driven decision-making meets the chaos of tariffs, AI disruption, and a retiring workforce? In this episode, Kevin Brown and Tom Burton sit down with Mark Gilham of Enable to unpack the big shifts impacting manufacturers, distributors, and the global supply chain. From trade policy to pricing strategy, sales transformation to…

1
Roblox CEO Baszucki on AI, 3D, Stable Coins 37:36

1M ago37:36

37:36

Roblox CEO Dave Baszucki said an immersive 3D co-experience is going to form the future foundation for how people communicate, connect, shop, learn and play together — even how they experience entertainment. Gaming has always been at the forefront of 3D communication. Baszucki joins Bloomberg Intelligence’s head of technology research, Mandeep Sing…

1
116: The Impact of New Behavioral Data on Commerce, Featuring FERMÀT CEO, Rishabh Jain 46:16

1M ago46:16

46:16

Rishabh Jain, the co-founder and CEO of FERMÀT, shares his story from the realm of solid-state physics to spearheading innovation in commerce technology in this episode. The conversation goes into how FERMÀT’s groundbreaking solutions harness the power of generative AI and large language models to revolutionize customer experiences by emphasizing b…

1
Scale Out to Scale Up in Broadcom’s AI Network 37:37

1M ago37:37

37:37

“AI is a distributed system — and the network is the computer,” says Ram Velaga, senior vice president of Broadcom’s Core Switching Group. In this episode of Tech Disruptors, Velaga joins Bloomberg Intelligence’s Kunjan Sobhani to explain how Ethernet is expanding from scale-out AI networking into the scale-up domain, challenging proprietary soluti…

1
From Interest Rates to Cyber Risk: What Distribution Leaders Must Know 1:26:13

2M ago1:26:13

1:26:13

What do tariffs, AI adoption, and digital readiness have in common? They’re all reshaping the future of wholesale distribution. In this episode of Around the Horn in Wholesale Distribution, hosts Kevin Brown and Tom Burton unpack the forces shaping the industry from rising cybersecurity threats to the real reason distributors aren’t seeing results …

1
115: Connections 2025: Day 2, Part 2 – Conversations with Tumi, Amplience, and CONA 38:01

2M ago38:01

38:01

In the rapidly evolving landscape of digital commerce, staying ahead of technological advancements is important for businesses seeking to deliver seamless and efficient customer experiences. This discussion explores the future of commerce innovation, featuring expert perspectives from Kchitij Kumar (KK) of Tumi, Kieran Lane of Amplience, and Becky …

1
Snyk CEO Talks About Security for Coding Tools 42:09

2M ago42:09

42:09

The current phase of software development is probably the most insecure era ever — there’s so much more application and code that’s vulnerable, according to Snyk CEO Peter McKay. “It was a struggle for security teams to keep up with the pace of software development prior to generative AI, and now with generative and copilot and Windsurf and all the…

1
Upwork Rides Wave of Freelancers, Talent Demand 30:57

2M ago30:57

30:57

Helping knowledge workers and businesses connect in a work marketplace is Upwork’s central mission. A new wave of freelance workers is disrupting typical hiring channels and helping enterprises fill their talent and skills gaps. In this Tech Disruptors podcast episode, Upwork CEO and President Hayden Brown sits down with Bloomberg Intelligence anal…

1
114: Connections 2025: Day 2, Part 1 – Conversations with Hugo Boss, 64labs, Rock West Composites, and Royal Cyber 34:46

2M ago34:46

34:46

Industry visionaries such as Jean Roth from Hugo Boss and Helen Martin from 64labs delve into the groundbreaking potential of AI, data unification, and composable commerce to revolutionize customer engagement and strategy. The discussion unveils Hugo Boss's pioneering use of AI-driven strategies to elevate customer experiences and slash acquisition…

1
Intersect Power and AI Data-Center Scaling 37:59

2M ago37:59

37:59

The tech DNA is what’s missing in the power industry, according to Intersect Power CEO Sheldon Kimber. “The fastest-growing technology the world has ever seen is now basically stuck behind one of the most boring and least innovative industries in the world.” In this episode of the Tech Disruptors podcast, Kimber joins Bloomberg Intelligence’s head …

1
How Distributors Can Win in a Soft Landing Economy, with Taylor St. Germain 1:33:16

2M ago1:33:16

1:33:16

What if the economic slowdown didn’t spell disaster—but a window of opportunity? In this episode, Senior Economist Taylor St. Germain of ITR Economics joins the show to unpack what a “soft landing” really means for distributors—and how to strategically navigate uncertainty, inflation moderation, and shifting customer demand without panic or paralys…

1
Vercel COO on Scaling the AI-Native Web Stack 44:26

2M ago44:26

44:26

Front-end development is rapidly evolving, driven by large-language models, agentic workflows and serverless architecture — enabling smarter, scalable apps and blurring front- and back-end boundaries. In this episode of the Tech Disruptors podcast, Vercel’s Chief Operating Officer Jeanne DeWitt Grosser joins Bloomberg Intelligence senior analyst Su…

1
113: Connections 2025: Day 1 – Conversations with Hanna Andersson, CITGO, Contentstack, Ecolab, and Advanced Turf 44:28

2M ago44:28

44:28

In this episode, we explore the role of AI in reshaping both B2C and B2B commerce. Joined by Neha Sampat, Tracie Pruden, Katie Youmans, Matt Ezyk, and Stephanie Melott, we examine the future of agentic commerce, including the impact of large language models like ChatGPT on traditional search engines and the rise of autonomous shopping. The discussi…

1
Juniper Networks Moves Ahead in AI 38:30

2M ago38:30

38:30

While the tech world watches Hewlett Packard Enterprise’s proposed acquisition of Juniper Networks unfold, Juniper is still moving ahead. CEO Rami Rahim joins Bloomberg Intelligence’s Woo Jin Ho to unpack how Juniper is seizing the AI moment and driving market-share gains with cutting-edge innovations like 800G AI switching and Mist AI. From cloud …

1
Why AI Strategies Fail, and How to Fix Yours 48:23

2M ago48:23

48:23

Most companies rush into AI pilots… and stall. Ronald Starreveld has spent 30+ years turning “good ideas” into enterprise-scale reality. In this candid chat we cover: * The ONE question to ask before any AI spend * Why industry-specific LLMs will change everything How to measure ROI when the goalposts keep moving Stream on Spotify or watch right he…

1
The New B2B Revolution: AI, Segmentation, and The Hidden Revenue Model 1:25:50

2M ago1:25:50

1:25:50

How will distributors thrive in the age of digital transformation, AI disruption, and customer experience redefinition? In this episode of Around the Horn in Wholesale Distribution, Ian Heller sits down with John Gunderson and Kevin to unpack the seismic shifts reshaping B2B sales strategy, channel alignment, and customer segmentation. With insight…

1
Vertiv CEO on Futureproofing AI Data Center Power, Cooling Needs 51:23

2M ago51:23

51:23

Data centers that are being designed today will need to accommodate IT technology of the future and remain viable during their 15-20-year life cycle. In this episode of Tech Disruptors, Vertiv CEO Giordano Albertazzi and Bloomberg Intelligence’s senior industrials analyst Mustafa Okur talk about the evolving power and cooling needs of data centers …

1
112: Findings on AI and Product Discovery from Coveo's 2025 Commerce Relevance Report, Featuring Peter Curran, General Manager of Commerce 42:41

2M ago42:41

42:41

Explore the cutting-edge world of AI-driven product discovery in e-commerce with this episode’s guest, Peter Curran, General Manager of Commerce at Coveo. This episode examines the evolving role of AI technologies, including retrieval-augmented generation, in enhancing the online shopping experience. From tackling common challenges on platforms lik…

1
Stack Overflow CEO on Dev Tools in the AI Era 44:42

2M ago44:42

44:42

Stack Overflow has long been the go-to platform for developers to learn, collaborate and solve coding challenges. In this Tech Disruptors episode, Bloomberg Intelligence senior analyst Sunil Rajgopal speaks with Stack Overflow CEO Prashanth Chandrasekar on how generative AI is reshaping developer workflows and platform strategy. They discuss the co…

1
Text-to-Order, GenAI Roles, and AI Scams: Inside the Future of B2B Distribution 1:30:43

2M ago1:30:43

1:30:43

How are global supply chains bouncing back amid recession fears, and what role does generative AI play in rewriting the future of B2B sales, marketing, and cybersecurity? In Episode 146 of Around the Horn in Wholesale Distribution, hosts Kevin Brown and Tom Burton of LeadSmart Technologies unpack the economic shifts, digital commerce trends, and AI…

1
Akamai CEO on Tapping Security, Compute Growth 32:46

3M ago32:46

32:46

Akamai, a leading content delivery network (CDN) provider, has countered a decline in its CDN business by expanding into security and compute services, which offer much higher growth. These areas may expand at a double-digit rate over the next 3-5 years, with their combined revenue accounting for over two-thirds of sales and 100% of the company’s g…

1
Pegasystems CEO on Rebuilding Workflows With AI 47:31

3M ago47:31

47:31

Enterprise software is evolving as generative AI enables smarter ways to build and run business processes. In this Tech Disruptors episode, Bloomberg Intelligence senior analyst Sunil Rajgopal speaks with Pegasystems CEO Alan Trefler on how tools like Blueprint and agentic workflows help modernize legacy systems and boost productivity. They discuss…

1
Tariffs, Humanoid Robots and AI in Distribution with guest Max Miester (Live from Germany!) 1:30:43

3M ago1:30:43

1:30:43

What happens when a fourth-generation industrial distributor embraces digital transformation? In this episode, Kevin Brown and Tom Burton are joined by Max Meister of Ludwig Meister GmbH to explore what it really takes to modernize sales, systems, and mindsets in a legacy-driven industry. From CRM reimagination to cultural adoption strategies, this…

1
DigitalOcean CEO on Navigating AI Cloud in a Sea of Hyperscalers 50:57

3M ago50:57

50:57

“When you talk about inferencing, you have a real application. The application has data. The application has compute. The application needs to interface with other third-party applications. So, you need a full general-purpose cloud to coexist with a GPU cloud to power inferencing application at scale,” DigitalOcean CEO Paddy Srinivasan tells Bloomb…

1
111: Forter Touts the Importance of Trust in the Agentic Era, Featuring Doriel Abrahams, Principal Technologist 49:25

3M ago49:25

49:25

Discover how the future of digital commerce is being reshaped by trust and AI in this episode of the Commerce Innovators Podcast. Doriel Abrahams from Forter joins Caleb Ryan to discuss the evolution of Forter from a fraud prevention platform to a comprehensive trust platform. They explore how businesses can maximize customer lifetime value through…

1
How Motorola Solutions Is Building Smarter Safety With AI 51:53

3M ago51:53

51:53

Generative AI has changed how humans and systems interact, and the science of human-computer interaction is now really the science of human-AI interaction, says Motorola Solutions EVP & CTO Mahesh Saptharishi. He joins Bloomberg Intelligence tech analyst Woo Jin Ho on this episode of the Tech Disruptors podcast to share how his company is building …

1
Why 90% of Distributors Say Their Business Model May Be Broken—and What Comes Next 1:29:33

3M ago1:29:33

1:29:33

Are U.S. tariffs helping or hurting your business model? In this episode of Around the Horn in Wholesale Distribution, Kevin Brown and Tom Burton unravel the legal, economic, and operational chaos triggered by shifting U.S. tariffs, AI adoption, and distribution tech disruptions. From trade court rulings to Mexico’s manufacturing boom, they explore…

1
JPMorgan CIO on How the Global Bank is Approaching Generative AI 48:48

3M ago48:48

48:48

“Agent-to-agent interactions are very different than traditional system-to-system interactions, and so there’s a huge uplift we’re thinking about today that we need to be there to get to that truly agentic autonomous world,” says Lori Beer, chief information officer of JPMorgan Chase. In this episode of Tech Disruptors, Beer sits down with Bloomber…

1
110: Interface Applies B2C Strategy to Its B2B Business, Featuring James Pope, Global Head of Digital Marketing and Analytics 43:01

3M ago43:01

43:01

Discover the journey of Interface as they revolutionize the home furnishings industry by integrating AI and data-driven strategies. In this episode, James Pope, global head of digital marketing and analytics at Interface, shares how the company leverages Salesforce products like MuleSoft, Marketing Cloud, and Sales Cloud to both B2C and B2B custome…

1
Grow or Go? Tariffs, Tech & Turbo Growth with DSG's Paul Kennedy 1:39:39

3M ago1:39:39

1:39:39

What happens when wholesale distribution meets a shifting global economy, AI-driven technology, and a full-court press on organic growth? In this extended episode of Around the Horn in Wholesale Distribution, co-hosts Kevin Brown and Tom Burton are joined by industry leader Paul Kennedy, President & CEO of DSG and Chair of NAED. Together, they dive…

1
109: Blue Rabbit Vet Delivers on Ecommerce Expectations for Both Pet Owners and Veterinarians, Featuring Jennifer Macdonald, Director of Ecommerce, Product 41:50

3M ago41:50

41:50

Unlock the potential of veterinary e-commerce with information from Jennifer Macdonald, Director of E-Commerce at Blue Rabbit. In this episode, Jenny discusses how Blue Rabbit is revolutionizing pet healthcare by providing veterinarians with white-label e-commerce storefronts, allowing them to focus on excellent care while improving the pet owner e…