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Conflict Skills

Simon Goode

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Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he offers free resources and tools to navigate conflicts both in and out of the workplace. With a focus on practical strategies, Simon’s podcast addresses real-world scenarios, providing listeners with the tools to handle disputes effectively. In his recent episodes, he delves into the intricacies of workplace mediation, using case studies like conflicts between managers and staff members to illustrate ...
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Welcome to a very special episode of the Forkin' Good Podcast — because today, we’re not just talking about food… we’re EATING it. Simon and Kate take you inside Lokanta, the legendary Mediterranean restaurant run by their long-time friend and Turkish chef Zeki, right in the heart of Auckland, New Zealand. This episode is part feast, part mastercla…
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🍫 Kate’s $7 Brownie Rebellion Kate refuses to buy tiny café brownies for the kids and bakes her own big, gooey tray instead – topped with a sprinkle of Murray River salt. Simon taste-tests (brutally honestly) and LOVES it. 🍝 Next-Level Bolognese Tips Simon shares his chef secrets for a proper bolognese: - Why a splash of milk at the end is magic - …
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This week, it’s Simon’s turn in the hot seat! Kate grills (gently) the man behind the chef’s whites to uncover how a glider-flying Kiwi kid became one of New Zealand’s most recognised culinary voices. From growing up in Papakura with a pilot dad to washing dishes at 15 and learning perfection (and terror!) under legendary chef Tony Astle, Simon sha…
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In this episode, Simon Goode interviews his friend and former colleague, Meng, about their experiences teaching English in South Korea. The discussion touches on navigating cultural differences, and adapting to Korean workplace hierarchy. They discuss the challenges of managing diverse teams, handling conflict between foreign teachers and local man…
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Welcome to the Forkin' Good Podcast with Simon Gault and Waste-Ed With Kate. Real food, real laughs, real talk about waste. In Episode 2 we cover: • Giving your food a second chance to reduce waste and save money! • Life hacks and recipes for cheese, leek, bananas, and more! • Recycling basics, but theres lot's more to learn! • Beeswax wraps, how t…
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We thought it's about time to introduce one of our hosts! For those who don't know, Kate Fenwick AKA Waste-ed Kate, AKA The Nappy Lady, has been educating on waste and rubbish for over two decades! She say's she talks rubbish full time! Get to know Kate like never before in today's episode! Follow Simon on his channels below: Instagram: @simon_gaul…
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In this episode of the Conflict Skills Podcast, host Simon Goode explores the essential skillset for anyone who finds themselves in the role of an "accidental mediator," such as managers or HR professionals dealing with workplace conflict. He breaks down six key areas: self-regulation, de-escalation, empathetic listening, coaching (using the GROW m…
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This week, Simon dusts off his apron and prepares a stunning lunch for Kate (and Brody behind the camera!) This meal was a great catalyst for discussion around sitting, sharing, and being present for a meal with friends. We need to do more of it! It's definitely an ep we recommend checking out the video version for! The food looked amazing! Follow …
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In this episode of the Conflict Skills Podcast, host Simon Goode explores the challenges millennials face when managing Gen Z staff, using a real-life case study to illustrate common issues like communication barriers, differing work norms, and heightened sensitivity to feedback. Simon shares practical conflict resolution strategies, emphasizing th…
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Simon Gault and Kate Fenwick dish out practical ways to cook better, waste less, and have a cracking yarn about the food we love. In this first-ever episode, we’re just getting started! Kate checks in on her sleep habits (and Simon’s got a few opinions), we unpack the truth about processed and refined foods, and share some simple swaps to get your …
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In this episode, host Simon Goode discusses a real-life workplace scenario where someone was accused of racism after referring to a colleague by their skin color during a conversation. He breaks down the layers of workplace conflict, highlighting the roles of value and relationship conflicts, and offers practical advice for self-care and preparatio…
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In this episode of the Conflict Skills Podcast, host Simon Goode explores the ways people can unintentionally invite unnecessary conflict into their lives, drawing on both personal experiences and the story of a neighbor’s altercation. Simon outlines three main strategies to avoid such conflicts: learning to pause and prioritize, recognizing it's n…
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In this episode, host Simon Goode introduces the concept of "micro-de-escalation," focusing on subtle gestures and communication techniques to reduce perceived threat and lower the energy in conflict situations. He discusses practical approaches such as using positive body language, appropriate tone of voice, and giving others a sense of autonomy a…
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Struggling with conflict between your partner and your best friend? In this episode, I break down a real-life scenario where a heated argument over parenting styles led to lasting tension. I share the five types of apologies, why "getting over it" isn't helpful, and how to focus on practical steps for repairing relationships. Plus, I reveal strateg…
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In this episode of the Conflict Skills Podcast, host and professional mediator Simon Goode explores the five types of conflict that can arise between housemates: relationship, data, interest, values, and structural conflicts. He explains each type with practical examples from shared living situations and offers suggestions for addressing them effec…
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In this episode, Simon Goode explores how to handle situations where a team member isn’t contributing effectively, specifically when they rely too much on AI tools and submit superficial work. He analyzes the scenario using five types of conflict—relationship, data, interest, values, and structure—to help listeners clarify the underlying issues and…
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In this episode of the Conflict Skills Podcast, Simon Goode explores the relationship between grief and conflict, offering practical tools for supporting those experiencing loss and navigating challenging conversations. He discusses common mistakes people make when addressing grief, ways to de-escalate emotional situations, and strategies for maint…
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In this episode, Simon Goode breaks down active listening into three levels: building initial connection through body language and basic responses, using coregulation and summarizing to help others feel truly heard, and practicing genuine curiosity to foster reciprocal change in conversations. He shares practical tips, like using open and closed qu…
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In this episode, Simon Goode explores how we can "digest" conflict experiences by using practical self-regulation techniques in the moment, immediately after, and over the long term. He shares tools like mindful breathing, multisensory walks, journaling, and gratitude exercises to help restore balance and process stressful encounters. Simon emphasi…
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Conflict is an inevitable part of life—whether we’re navigating tricky workplace dynamics, strained family relationships, or friction among friends. While resolving the immediate dispute is hard enough, what happens next can be even trickier: how do you pick up the pieces and rebuild trust after things have gone wrong? That’s exactly the challenge …
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In episode 73 of the Conflict Skills Podcast, host Simon Goode discusses the challenges and complexities of being labeled a conflict resolution expert, sharing personal experiences of feeling overwhelmed by conflicts despite training when the situation was calling on resources that weren't available. Simon explores the unrealistic expectations we o…
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In this episode of the Conflict Skills Podcast, host Simon Goode shares five tips for managing conflict when you're tired. He discusses how tiredness affects our thoughts, emotions, and behavior, leading to a higher likelihood of conflict, and provides strategies like slowing down, strategically adjusting timing, and self-regulating frequently. Sim…
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In this episode of the Conflict Skills Podcast, I provide 5 useful tools for individuals who are conflict avoidant, providing strategies to help them manage conflicts more effectively in various relationships. He emphasizes understanding the reasoning behind conflict avoidance, offers coaching tools for team leaders and managers, and highlights tec…
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In today's episode of the Conflict Skills Podcast with host Simon Goode, we dive into the crucial topic of managing emotions during performance management meetings. Simon, a seasoned professional mediator, addresses the challenges often faced in these meetings, especially when conflict escalates. He explores various de-escalation strategies tailore…
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In this episode, host Simon Goode explores the seven Hermetic principles derived from the teachings of Hermes and how they can be applied to conflict resolution in relationships. He delves into each principle, such as mentalism, correspondence, and vibration, discussing their relevance and offering insights on how these ancient concepts can help in…
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In this episode of the Conflict Skills Podcast, host and professional mediator, Simon Goode, delves into the art of saying 'no' with confidence and kindness. Reflecting on personal experiences, including morning challenges with his son and client demands at work, Simon explores five practical strategies to effectively communicate a refusal without …
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In this episode of the Conflict Skills Podcast, host Simon Goode discusses the cumulative effects of stress on workplace conflict and the interconnection between work and personal life stressors. He highlights how stress can negatively impact our capacity to handle conflict and offers strategies for managing stress, including during and after confl…
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Discover how to handle workplace biases effectively with actionable strategies to strengthen your conflict resolution skills. In this episode of the Conflict Skills Podcast, Simon Goode explores cognitive dissonance, its impact on decision-making, and biases such as confirmation bias, selective exposure, and the ostrich effect. Learn practical tech…
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In this episode of the Conflict Skills Podcast, host Simon Goode discusses five online debate tactics that are ineffective when used with friends and family, and offers alternatives for better communication. He emphasises the importance of avoiding aggressive behaviors like interrupting, applying pressure, and using sarcasm, suggesting instead to l…
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