Best Mark Sutcliffe Podcasts (2025)

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Mayor on the Mic: Small-Biz Lessons from Mayor Mark Sutcliffe 39:48

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9d ago39:48

39:48

Send us a text In this episode of Small Business Big Insights, Eric Saumure welcomes Mayor Mark Sutcliffe to explore the intersection of leadership, politics, and entrepreneurship. From his early days as a broadcaster and business coach to his current role as mayor of Ottawa, Mark shares candid reflections on authenticity, resilience, and the chall…

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Raising Public Awareness through Multi-Channel Advocacy | Trishna Bharadia 58:23

3d ago58:23

58:23

Patient advocate and engagement consultant Trishna Bharadia joins Caitlin and Clarinda to explore how advocacy can be supercharged by tapping into diverse channels, from niche community networks to public mass-media platforms that reach millions. Trishna works with multiple stakeholders to embed the patient voice into medicines development and heal…

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Building Empathy by Understanding Patient Experience | Mark Doyle 59:19

27d ago59:19

59:19

Join us for a thought-provoking conversation with Mark Doyle, as we explore the vital role of empathy in healthcare and how truly understanding the patient experience can drive better outcomes for patients, professionals, and organisations alike. Mark Doyle is the founder of the award-winning, immersive patient experience company A Life in a Day. H…

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Grants, Growth & Grit: The Real Talk Small Business Owners Need to Hear" (With Nishant Raina, Mastercard Canada) 35:22

1M ago35:22

35:22

Send us a text In this episode of The Small Business Big Insights Podcast, host Eric sits down with Nishant Raina, Vice President of Product Management at Mastercard in Canada. Nishant shares how Mastercard is helping small business owners tackle some of their biggest challenges. You’ll hear about the crucial role small businesses play in Canada’s …

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Equipping Patients for Shared Decision-Making | Estelle Jobson 1:00:08

2M ago1:00:08

1:00:08

Join us for an empowering conversation with Estelle Jobson, EUPATI Fellow and patient expert living with endometriosis, about equipping patients for shared decision-making. Estelle is a founding patient partner at Geneva University Hospitals (HUG) programme, PartnerREC, and a seasoned communications professional with an MSc in Publishing from NYU. …

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This One Funding Strategy Could Unlock Millions for Canadian Startups (with David Perry and Paul LaBarge) 50:16

2M ago50:16

50:16

Send us a text In this episode of Small Business Big Insights, Eric Saumure sits down with David Perry and Paul LaBarge—two champions of Canadian innovation—to dive deep into a bold proposal that could reshape the future of early-stage business funding. Drawing inspiration from Canada’s mining sector and successful UK policy, they explain how adapt…

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Shaping Health Policy with Patient Input | Urvashi Prasad 1:00:18

3M ago1:00:18

1:00:18

Join us for this inspiring conversation with Urvashi Prasad as we discuss how patients can be involved in shaping healthcare policy. Urvashi was a Director in the Office of the Vice Chairman at NITI Aayog, the Government of India's premier policy think tank, and co-authored India's first Voluntary National Review on Sustainable Development. She als…

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From Idea to Published Book: How Sam Laprade become ‘Ottawa Made’ 30:52

3M ago30:52

30:52

Send us a text In this episode of Small Business Big Insights, Eric Saumure sits down with Ottawa connector and storyteller Sam Laprade to explore how she co-authored Ottawa Made, a book celebrating local innovation and entrepreneurship. Sam shares the full behind-the-scenes of writing and launching the book—from managing self-doubt and editing cha…

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Professionalising Patient Engagement┃Emma Sutcliffe 55:43

4M ago55:43

55:43

This episode of Not Just Patients is all about the need for viewing patient engagement as a professional practice integral to healthcare, rather than just passion work. Our expert guest today is Emma Sutcliffe, Chief Patient Officer at the International Society for Patient Engagement Professionals (ISPEP). Emma is one of the most cited and publishe…

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Succession, Power, and the New Rules of Leadership: A No-Fluff Talk (With Monique Goffinet) 54:45

4M ago54:45

54:45

Send us a text In this episode, Eric Saumure welcomes Monique Goffinet, seasoned board leader and governance expert, for an energizing and insightful conversation about board leadership, governance trends, and how business owners can use board involvement to grow professionally. Monique shares the realities of board service, demystifies common misc…

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Stop Overpaying Your Taxes: Give to Charity Instead with Flow-Through Shares (with Albert Labelle, PearTree Canada) 42:07

5M ago42:07

42:07

Send us a text Today, Eric sits down with Albert Labelle, partner at PearTree and a pro in strategic philanthropy. Albert breaks down flow-through shares—a powerful but often overlooked tax strategy that can help small business owners and individuals boost their charitable giving while lowering after-tax costs. They dive into how flow-through share…

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A Year in Review┃LIVE TAKEOVER with Joel Nelson 48:28

5M ago48:28

48:28

In celebration of our First Anniversary at Not Just Patients, we hosted a very special LinkedIn LIVE Podcast Takeover with Guest Host Joel Nelson on World Health Day, the 7th of April 2025. An award-winning patient advocate who uses his story of psoriatic-associated juvenile idiopathic arthritis to inspire change, Joel is the Founder of Psoriatic D…

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Balancing Professional Life and Chronic Illness┃Lilly Stairs 56:41

6M ago56:41

56:41

On this episode, we talk to Lilly Stairs about thriving in your career and managing your health while living with a chronic illness. Lilly Stairs is an internationally recognized patient advocate, serial entrepreneur, philanthropist, and sought after speaker. Her purpose was ignited in a hospital bed after being diagnosed with multiple autoimmune d…

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Why Montfort Hospital is More Than Just a Hospital (with Robert Rhéaume – Chair, Montfort Foundation) 36:33

6M ago36:33

36:33

Send us a text This special episode is part of the Podcasthon initiative, a global movement harnessing the power of podcasts to drive conversations around important causes. Podcasthon brings together creators, thought leaders, and change-makers to amplify voices that matter. Learn more at Podcasthon’s website. Meet Robert Rhéaume, Board Chair of th…

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Bolstering Rare Disease Research through Collaboration┃Jo Balfour 59:43

7M ago59:43

59:43

Join us for this special Rare Disease Day episode of Not Just Patients, where we speak with Jo Balfour, Managing Director and Co-founder of Cambridge Rare Disease Network (CamRARE), about research in rare disease. Jo is the driving force behind the CamRare's innovative events program, designed to raise awareness about rare diseases and encourage cr…

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Automation, AI & Sales Hacks: The Future of Business, Revealed (With David Burden from Arketek) 34:06

7M ago34:06

34:06

Send us a text In this episode, Eric chats with David Burden, Director of Sales and Biz Dev at Arketek, a leading Salesforce consultancy. David drops some great tips on smart sales strategies, using tech to grow your biz, and avoiding common small business pitfalls. They cover everything from the (fading) future of cold email to how AI and automati…

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Designing Patient-Aligned Clinical Trials┃Maya Zlatanova 59:55

8M ago59:55

59:55

Join us for an insightful conversation with Maya Zlatanova, CEO and Co-founder of FindMeCure and TrialHub, as we discuss patient-aligned clinical trials that consider both scientific rigour and patient needs. Maya is a health-tech entrepreneur and pharma industry speaker with over 15 years of experience in feasibility, operations, and patient recru…

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Cutting Costs Without Compromise: The Secrets to Slashing Business Expenses Well! (With Shawn Stratton from Schooley Mitchell) 34:53

8M ago34:53

34:53

Send us a text In this episode, Eric sits down with Shawn Stratton from Schooley Mitchell, a business optimization pro who helps small businesses cut costs—on average by 28%—without sacrificing quality. Drawing on his background as an expedition leader, speaker, and author, Shawn shares practical tips on auditing expenses and negotiating better rat…

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[LIVE] The Advocacy Life | Danielle Drachmann and Sumaira Ahmed 1:24:29

10M ago1:24:29

1:24:29

Join us for this special (unedited) recording of Not Just Patients, which was streamed LIVE on LinkedIn! To celebrate our 10th episode, we were joined by two incredibly inspiring advocates, Danielle Drachmann and Sumaira Ahmed. Listen to this uplifting, raw, and real conversation as these two amazing women share how they turned their adversity into…

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Avoiding Common Tax Mistakes: Lessons from an Accountant with Tara Robertson (Zenbooks) 32:47

9M ago32:47

32:47

Send us a text In this episode of the Small Business Big Insights Podcast, Eric welcomes Tara Robertson, a senior accountant at Zenbooks. Tara shares valuable insights on business taxation, her journey in the industry, and even some tax horror stories. They discuss the critical role tax accountants play, share tips for small business owners, and ad…

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Advancing Equity, Diversity, and Inclusion in Healthcare┃Prof. Lara Bloom 59:49

10M ago59:49

59:49

Join us for a compelling conversation with Professor Lara Bloom, President and CEO of the Ehlers-Danlos Society. A strong patient advocate, Lara has a passion for pushing boundaries and fighting for progression DE&I in healthcare and LGBTQIA+ rights. Throughout our discussion, we dissect the complex relationship between health equity and inclusion …

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Navigating Business Law and Succession Planning with Expert Steve Parr 38:48

10M ago38:48

38:48

Send us a text Steve Parr shares his journey from founding and selling a vacation rental company to starting his own law firm, Parr Business Law. In this episode, he breaks down the essentials of business succession planning. Steve highlights why it’s so important to have a solid business structure, clear legal agreements, and backup plans in place…

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Demystifying Regulatory Affairs and HTA┃Anke-Peggy Holtorf 1:01:48

11M ago1:01:48

1:01:48

On this episode, Dr. Anke-Peggy Holtorf joins us to help demystify the complex processes of regulatory affairs and health technology assessment (HTA) and explain the crucial role of patients in these processes. Anke acts as Secretary of the Board at Health Technology Assessment international and is a Steering Committee member and project coordinato…

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From Flour to Power: The Surprising Strategy That's Revolutionizing the Bakery Industry with Kayla Rochkin at Bond Bakery Brands 37:59

11M ago37:59

37:59

Send us a text In this episode, Eric interviews Kayla Rochkin, the Chief Growth Officer at Bond Bakery Brands. Bond acquires family and founder-run bakeries without succession plans, helping them continue their legacy. Kayla dishes on everything from keeping quality top-notch to building a company culture that’s as warm and welcoming as fresh bread…

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Navigating Digital Health and Health Data┃Mark Duman 1:00:38

12M ago1:00:38

1:00:38

On this episode, we speak to Mark Duman, Chief Patient Officer at MD Healthcare, about digital health and health data, how digital therapeutics get developed and approved, and how challenges around access and equity can be navigated. Mark is a clinician, management consultant, and patient advocate who works with several healthcare organisations to …

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Pitfalls and opportunities of world class SaaS Businesses (Drew Millington from Nmbr) 41:01

1y ago41:01

41:01

Send us a text Drew Millington is the co-founder of Nmbr, Canada’s ﬁrst embedded payroll provider. With deep expertise in SaaS and startups, Drew offers insights into key metrics that startups and small businesses should monitor, including the distinction between regrettable and non-regrettable churn. As a sales guru who has successfully scaled mul…

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Medical Publications: From Access to Patient Authorship┃Avishek Pal 1:00:48

1y ago1:00:48

1:00:48

On this episode, we speak to Avishek Pal about how patients can better access and contribute to medical publications. In parallel to his day job as Global Medical Director of Cell & Gene Therapy at Novartis, Avishek is affiliated with the Institute for Biomedical Ethics at University of Basel, investigating how medical research information in plain…

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Leadership and Innovation in Payroll: Interview with Wagepoint CEO Shrad Rao 48:45

1y ago48:45

48:45

Send us a text Shrad Rao is the CEO of Wagepoint, a payroll software designed for small businesses in Canada. The company, known for its friendly team, aims to make payroll simpler and less intimidating. Wagepoint serves over 25,000 customers and processes payroll for more than 200,000 employees each month. Under Shrad’s leadership, the company has…

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Embracing Shared Decision-Making in Patient Care┃Dr. Victor Montori 1:00:01

1y ago1:00:01

1:00:01

In this episode, we speak to Dr. Victor Montori about the importance of shared decision-making in healthcare. Dr. Montori is the Robert H. and Susan M. Rewoldt Professor of Medicine at Mayo Clinic. An endocrinologist, health services researcher, and care activist, he is the author of more than 750 peer-reviewed publications and is among the most ci…

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Mastering Business Acquisitions and Roll-Ups with Brian L. Shields 43:27

1y ago43:27

43:27

Send us a text In this episode, we dive deep into the world of business acquisitions with Brian Lee Shields, a seasoned business development and acquisition expert based in LA. With 15 years of experience, Brian has a rich background in private equity and has been involved in over $4 billion worth of investments across more than 15 industries. List…

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Embedding Patient Perspectives into Clinical Research┃Robert Joyce 59:00

1+ y ago59:00

59:00

On this episode, we talk to Robert Joyce about the critical role of patient involvement in clinical research and the various ways in which patients can bring rich perspectives to the research and development process. Robert has lived with chronic illness all his life, but following a traffic accident in 2014, he was left with debilitating symptoms.…

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Avoiding Common Financial Mistakes: Pro Tips from a Seasoned Planner (With Alex Hadjisophocleous from Forest Financial Planning) 45:18

1+ y ago45:18

45:18

Send us a text Alex Hadjisophocleous is a fee-only/advice-only ﬁnancial planner at Forest Financial Planning Inc., helping individuals and business owners grow wealth through ﬁnancial literacy. His unbiased advice is a refreshing contrast to ﬁnancial advisors who charge substantial annual fees, particularly in Canada. In this episode, he shares a w…

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Mobilising Meaningful Pharma-Patient Collaboration┃Bronwyn Lewis 1:01:38

1+ y ago1:01:38

1:01:38

On this episode, we speak with Bronwyn Lewis, Global Head of Patient Engagement at Boehringer Ingelheim. Drawing on her 20+ years of experience across diverse roles in the pharmaceutical industry, Bronwyn offers deep insights into how the industry is perceiving and responding to the call for deeper patient engagement, the challenges and opportuniti…

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From Obscurity to Icon: Unveiling Secrets to Crafting a Memorable Small Business Brand (With Robert Smith from Greenmelon) 45:51

1+ y ago45:51

45:51

Send us a text What are the key attributes of a polished brand? To tackle this question, Eric invites Robert Smith for an insightful conversation on branding. Robert, a branding expert, Adjunct Professor, author, and Chief Creative Ofﬁcer at Greenmelon Inc, has a wealth of experience in crafting successful brand identities. Having worked with numer…

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History and Evolution of Patient Engagement ┃Tamás Bereczky 59:26

1+ y ago59:26

59:26

On this episode, we talk to Tamás Bereczky, PhD, about how patient engagement came to be, how it has evolved over time, and what the future will look like. Living with HIV since 2003, Tamás is a stalwart in patient advocacy, serving on various boards and committees, such as the European AIDS Treatment Group and European Community Advisory Board on …

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Secrets to Building a Team That Fuels Your Success: What Every Entrepreneur Needs to Know!(With Zach Montroy from The Intention Collective) 36:37

1+ y ago36:37

36:37

Send us a text Growing and scaling a small business takes strategy, innovation, and above all, great leadership. Zach Montroy, the Founder & CEO of The Intention Collective—a group of consultants specializing in small business growth and scaling—is a Harvard-educated strategist focusing on organizational psychology and development. In this lively d…

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Introducing 'Not Just Patients' 18:48

1+ y ago18:48

18:48

In this pilot episode, we introduce ourselves, our ideas and aspirations for the podcast, and what you can expect to get from listening. We are excited to bring this podcast to you and hope you enjoy it! Resources mentioned in the episode: - EUPATI Patient Expert Training Programme Have feedback or suggestions for us? We'd love to hear from you! We…

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Unlocking Business Success: How a Punk Rock Lawyer Turned Startup Guru is Transforming 125,000 Businesses(Shane Murphy from Ownr) 41:00

1+ y ago41:00

41:00

Send us a text Starting a small business involves various legal considerations, many of which can be conveniently addressed online. Shane Murphy, the CEO of Ownr, brings a legal background to the table and shares his entrepreneurial journey, including successfully starting and later having his business acquired by its major competitor. Ownr, an all…

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Harmonising Business and Creativity in Product Leadership 1:22:26

1+ y ago1:22:26

1:22:26

Have you ever wondered how product managers turn chaos into a symphony? Our latest episode, featuring the perspicacious Simon Berry who shines a light on the crucial role these maestros play in harmonizing user needs with project realities. From the stormy beginnings of a product's life to its standing ovation in the market, we chat about everythin…

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Unlocking Small Business Potential with IT (With Jeremy Irving from IC360) 45:07

1+ y ago45:07

45:07

Send us a text Small businesses should not shy away from new technology, but rather use it as a secret tool to drive employee and customer satisfaction and engagement. Jeremy Irving is the Managing Director and Senior Technical Analyst of IC 360 Solutions, a technology firm that helps small businesses. He is also a certified PMP (project management…

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Wealthsimple’s radical employee experience (with Gren Austin from Wealthsimple) 40:44

1+ y ago40:44

40:44

Send us a text Employee retention is crucial for small businesses, and providing beneﬁts to alleviate ﬁnancial worries can be instrumental in avoiding turnover. Gren Austin serves as the Head of Wealthsimple Work, overseeing the day-to-day operations of Wealthsimple's Group Retirement Business. In a conversation with Eric, Gren delves into the dist…

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Using emotions to improve team performance (with Ange MacCabe from Intuity Performance) 40:18

2y ago40:18

40:18

Send us a text In this episode our guest, Ange unpacks the concept of Emotional Intelligence (EI) and its multi-dimensional influence on interactions within teams. Emotionally intelligent leadership is revealed as a catalyst for trust, collaboration, and innovation, fostering a culture that drives small business success. Small business owners are o…

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Digging Deep with Caroline Mulroney 48:00

2y ago48:00

48:00

Mayor Mark Sutcliffe sits down with Ontario M.P.P and Cabinet Minister, Caroline Mulroney, to discuss how Ottawa has changed in her lifetime, and her incredible journey from being a Prime Minister's daughter to forging an impactful political career of her own. Le maire Mark Sutcliffe s'entretient avec Caroline Mulroney, députée et ministre de l'Ont…

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Pragmatic view to people management (with Andrea Bartlett) 55:02

2y ago55:02

55:02

Send us a text Managing people for YOUR small business, join me with guest Andrea Bartlett, she has been Vice-President of People at Humi for 3 years. In this episode we talk in depth about how you can make sure that HR plays a pivotal role in nurturing your workplace and foster great employee experiences. Andrea has great tactical advice and real-…

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Digging Deep with Jesse Luketa 29:30

2y ago29:30

29:30

Mayor Mark Sutcliffe sits down with NFL Star and Ottawa native Jesse Luketa to talk about his incredible career, and celebrates the first annual Jesse Luketa Day in the City of Ottawa. Le maire Mark Sutcliffe s'entretient avec Jesse Luketa, vedette de la NFL et natif d'Ottawa, au sujet de son incroyable carrière et célèbre la première journée annue…

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Exclusive advantages for LGBT friendly businesses (with Darrell Schuurman from CGLCC) 42:30

2y ago42:30

42:30

Send us a text Understanding the intersection and dynamics of the 2SLGBTQI+ and business community. Join me with guest Darrell Schuurman co-founder and CEO of the CGLCC, Canada’s LGBT+ Chamber of Commerce as we explore questions that many small business owners have as it relates to the 2SLGBTQI+ community. In this episode we talk about how all busi…

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AI and UX | The UX Designer's Guide to AI 45:32

2y ago45:32

45:32

In this episode of "Faster Horses," the hosts, Paul and Mark, delve into the world of AI and UX. They discuss how AI has become increasingly prevalent in various industries and platforms, with a particular focus on social media. Paul shares their experience in creating their own AI tool, GhostPosts.ai, with the aims to assist users in generating be…

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Are you missing out on M&A Opportunities? (with Colleen Kelley from Stratford Group) 45:38

2y ago45:38

45:38

Send us a text Mastering mergers & acquisitions for small businesses, join me with guest Colleen Kelley president at Stratford Group. In this episode we explore the strategic reasons why small and medium-sized businesses should consider acquisitions. Colleen specializes in business scale-up, strategic planning, mergers and acquisitions (M&A), and i…

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Digging Deep with Daniel Alfredsson 49:40

2y ago49:40

49:40

Mayor Mark Sutcliffe sat down with Daniel Alfredsson in February 2023 to talk about his amazing hockey career, his strong advocacy for mental health and his love for Ottawa. Le maire Mark Sutcliffe s'est entretenu avec Daniel Alfredsson en février 2023 pour parler de son incroyable carrière de hockeyeur, de son engagement en faveur de la santé ment…

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Top Unexpected Recruiting and Retention Tactics (with James Baker - Keynote Search) 44:37

2y ago44:37

44:37

Send us a text Small businesses can thrive by maximizing talent, fostering a dynamic culture, and adapting to the evolving business landscape. Eric, and guest James Baker discuss the challenges and opportunities that small businesses often overlook, from recruitment pitfalls to harnessing government grants, this podcast explores some unexpected tac…