Best Jamie H Podcasts (2025)

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Jamie Raines on Childhood Identity, Family Support & Gender-Affirming Care 33:21

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2h ago33:21

33:21

Jamie Raines is a psychologist, author and trans trailblazer who has built an audience of over 1M subscribers on YouTube. On his YouTube channel, Jamie shares his journey, tackling trans issues with clarity, humour and heart. He’s also the author of The T in LGBT, a compassionate and informative guide to gender identity packed with personal stories…

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#707: Building ROI in the Creator Economy with Brit Starr, CreatorIQ 26:52

20h ago26:52

26:52

Agility requires marketing leaders to evolve from campaign-based thinking to relationship-based strategy—especially when working with creators who influence not just clicks, but for a meaningful connection with customers. Today we’re going to talk about the creator economy and how brands like PepsiCo, Unilever, and more are leaning into long-term c…

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#706: Building more connected digital experiences with Eric Stine, CEO of Sitecore 30:45

4d ago30:45

30:45

If the web is no longer one-size-fits-all and instead geared towards segments of one, how do brands avoid creating a thousand disconnected experiences, and manage each experience effectively? Agility requires embracing both technology and customer behavior shifts at the same time—without losing your brand voice. Today we’re going to talk about how …

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#705: What happens to your KPIs when both CLV and Customer Acquisition Costs rise? With Jamie Domenici, Klaviyo 25:43

6d ago25:43

25:43

Customer lifetime value is a critical KPI, but with customer acquisition costs rapidly rising, what can brands do to successfully build long-term value for the business? Agility requires seeing past vanity metrics to the durable value hidden in customer relationships. When customer acquisition costs climb and privacy affects easy targeting, only ni…

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Ashley James on Compassion, Motherhood & Finding Your Power 38:35

6d ago38:35

38:35

You might know Ashley James from her time on This Morning, or as a DJ or presenter. However, beneath the glossy TV and radio shows, she has been empowered as an unapologetic voice for body positivity and women's rights. Ashley is a model, activist and mother who uses her platform to speak out about everything from societal beauty standards to the c…

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#704: Delivering personalization at scale with Yaniv Navot, Mastercard 32:05

7d ago32:05

32:05

With all the data at our fingertips, why do so many companies still struggle to deliver truly personalized experiences at scale? Agility requires being able to cut through the noise of data and culture shifts to deliver experiences that truly resonate with each individual. Today we’re going to talk about personalization maturity, the role of machin…

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#703: How AI and Deep Learning is affecting advertising with Jaysen Gillespie, RTB House 28:36

10d ago28:36

28:36

Are we on the brink of advertising becoming too smart for its own good, or is Deep Learning finally getting us closer to what customers actually want? Agility requires us to constantly evaluate how technology like AI reshapes the relationships between brands and consumers—sometimes for better, sometimes for far more complex. The advertising landsca…

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#702: What it takes to keep customers loyal with Anna Convery, Verint 30:52

11d ago30:52

30:52

Does your brand deliver answers faster than your customer can send a text message? Agility in CX is about answering customers before they finish the thought. If you can’t evolve at that pace, you’re already behind. Today we’re going to talk about what Verint’s brand‑new 2025 State of Customer Experience report tells us about loyalty, automation, an…

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#701: No-Code as a Strategic Weapon, with Aytekin Tank, Jotform 25:29

12d ago25:29

25:29

If your team spends half its days searching for documents and filling out spreadsheets you built years ago, how long will it be before your competitors automate you out of business? Agility requires turning busywork into bandwidth so people can collaborate and think strategically instead of shuffling pixels. Today we’re exploring how no-code platfo…

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Ian 'H' Watkins on Celebrating Inclusivity, Steps & Being Outed 30:28

13d ago30:28

30:28

Known best for his stage name 'H', the singer and actor joins us on The Pieces this week to talk all things equality, love and his new book Pride and the Rainbow Warriors. Ian Watkins is well known for being a member of the British pop group Steps and has recently released his new book Pride and the Rainbow Warriors. Ian's new book aims to educate …

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#700: Winning and retaining the distracted consumer with Kelsey Chickering, Forrester 22:13

15d ago22:13

22:13

If your brand can’t hold a consumer’s focus for eight seconds, what makes you think you deserve nine? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility isn’t speed for speed’s sake; it’s the discipline of staying useful while everythi…

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#699: Being real about synthetic personas with Narek Vandanyan, Prelaunch 24:29

17d ago24:29

24:29

Marketers spend a fortune trying to understand their audience, conducting surveys, focus groups, and market research—but what if they could just ask their ideal customer directly? With synthetic personas, that’s now possible. But how reliable are they? And how far can we really take this technology? Joining me today is Narek Vardanyan, CEO of Prela…

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#698: Staying customer-centric in the race to adopt agentic AI with Stephanie Liu, Forrester 23:30

19d ago23:30

23:30

We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. If your AI roadmap doesn’t include your customer, is it really a roadmap—or just a bridge to nowhere? Agility requires remembering who pays the bills: the customer. When shiny new tech shows u…

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Lottie Moss on Family Relationships, Paparazzi & Glastonbury 35:04

20d ago35:04

35:04

You might know Lottie Morris for being an iconic British model or for her podcast Dream On, but now she swaps sides and joins us as our guest on this episode of The Pieces. Lottie Moss may be the half sister of Kate Moss, but she has carved out her own identity through her influencing and modelling. She's challenged traditional norms of celebrity c…

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#697: Building the total experience for customers with AJ Joplin, Forrester 24:10

21d ago24:10

24:10

Does your AI-based interface talk to customers the way a real person would or is it tech for tech’s sake? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility is less about bolting on new features just because the tech is available and m…

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#696: The network effect on CX of AI plus employees with Jay Pattisall, Forrester 26:55

24d ago26:55

26:55

If AI can amplify every employee’s reach ten-fold, how ready is your organization to harness that network effect? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility isn’t about adding more tech; it’s about multiplying human impact. Tod…

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#695: Why Trust Is a Strategy, Not a Sentiment with Dana Bodine, Trustpilot 28:58

26d ago28:58

28:58

If nearly half of consumers spend more with brands they trust, why aren’t more companies making trust a core business strategy instead of just a tagline? To help me explore this question, I’m joined by Dana Bodine, U.S. Vice President of Marketing at Trustpilot, the world’s largest independent platform for customer feedback. About Dana Bodine Dana …

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Ruby Rare on Fluidity, Sex Positivity & Education 40:14

27d ago40:14

40:14

For over a decade, Ruby Rare has been on the forefront of the conversation surrounding removing the stigma surrounding sex and relationships. As an accredited sex educator through Acet UK - and an ambassador for Brook (the UK's leading sexual health charity) - Ruby actively tackles shame and fear head-on, with the aim of making the world a more acc…

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#694: What's your plan for Q5 this year, with Xavier de Baillenx from Ramdam 23:39

29d ago23:39

23:39

What if your most profitable campaign window isn’t Black Friday or Cyber Monday… but after the holidays, when everyone else is quiet? While most marketers are winding down, savvy brands are doubling down—tapping into the “Q5” period between Christmas and early January, when ad prices drop, engagement spikes, and consumers are laser-focused on their…

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#693: Optimizing the post-click customer experience with Riikka Söderlund, Katana Cloud Inventory 24:05

1M ago24:05

24:05

What if your biggest customer experience problem isn’t your marketing… but your inventory spreadsheet? In the era of one-click checkouts, Prime delivery expectations, and endless online channels, brands are pouring millions into customer acquisition—only to lose customers post-purchase. Why? Because they can’t deliver what they just sold. Today’s g…

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#692: The lifetime value of milliseconds in the customer experience with Jaxon Repp, Harper 24:34

1M ago24:34

24:34

Agility can often get framed as driving massive transformation—but sometimes it’s the milliseconds that matter. When every digital moment counts, small gains in speed and efficiency can have a disproportionately large impact on customer lifetime value and brand loyalty. If you could speed up every digital interaction your customers have with your b…

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Olivia Attwood on ADHD, Navigating Challenging Subjects & Landing In TV 28:24

1M ago28:24

28:24

Olivia Attwood is now a household name in the UK – having rose to fame on Love Island and subsequently becoming a staple on British TVs – but, behind the scenes, is a unique individual navigating her own tough circumstances. On her documentary series such as ITV’s The Price of Perfection and Getting Filthy Rich, Olivia has taken to the frontlines t…

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#691: Gaining agility and results with composable CMS, with Mark Wheeler from Storyblok 31:23

1M ago31:23

31:23

Is your CMS holding your creativity—and marketing growth—hostage? When speed and agility are everything, most marketing teams are still stuck in the slow lane—waiting on developers to publish updates, launch campaigns, or even fix a typo. Sound familiar? Today’s guest says it’s time for marketers to take the wheel. Mark Wheeler, Chief Marketing Off…

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#690: Focusing on long-term customer value using next best action with Tine Van Calster, Telenet 26:47

1M ago26:47

26:47

What if your most loyal customers are the ones you helped spend less? Agility in marketing isn't just about moving faster — it's about aligning brand intentions with customer outcomes in real-time, even when that means giving up short-term gains to earn long-term trust. Today we are here at PegaWorld 2025 at the MGM Grand in Las Vegas, and we’re go…

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S3 Ep5: Car show 28:51

1M ago28:51

28:51

On your mark get set GO! we are at the car show. buckle up as today is all about cars.By Hueytown Chamber

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S3 Ep4: Awards Ceremony 2025 25:44

1M ago25:44

25:44

Lets celebrate hueytown's greatest as we are at the Hueytown Chambers Award ceremony. Somewhat behind the scenes of the event we talk about what is to come and our first ever back to back winner. Will Jamie ever be able to ride on Lisa's boat?By Hueytown Chamber

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#689: Building a culture of agility with Eugenie Lamprecht, Reka 19:28

1M ago19:28

19:28

Welcome to this episode, brought to you by Reka, a developer of industry-leading, multimodal, AI models that enable individuals and organizations to deploy generative AI applications. Agility requires an attention to process and a commitment to continuous improvement. It also requires a culture of agility. Today we’re going to talk about talent in …

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#688: Building a Customer Brain and how it benefits customers and the business with Christian Nelissen, National Australia Bank 26:34

1M ago26:34

26:34

Agility at enterprise scale means building systems that not only make millions of micro-decisions, but also keep humans at the center — creating experiences that are timely, relevant, and respectful of the customer. What if your data knew your customers better than your frontline employees — and used that insight to serve, not sell? Today we are he…

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Dr Nighat on Medical Misogyny, Pursuing Curiosity & Diversity 46:50

1M ago46:50

46:50

On this week’s episode of The Pieces, we’re diving into all things women’s health and we’re joined by the most joyous guest to do so: Dr Nighat Arif. Dr Nighat is a GP specialising in women’s health with over 15 experience in the NHS and private practice. Having been nominated for the National Bevan Prize for Health & Wellbeing for her commitment t…

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#687: Customer Experience Design using Generative AI, with Tara DeZao, Pega 22:34

1M ago22:34

22:34

What if you could test drive your entire customer experience — before even writing a line of code? Agility isn’t just about reacting fast — it’s about thinking ahead, designing deliberately, and testing before committing. In an age where customer expectations shift by the minute, businesses can’t afford to just “build and hope.” Today we are here a…

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#686: Autonomous innovation using predictable AI agents with Peter van der Putten, Pega 30:06

2M ago30:06

30:06

What if your agentic AI could innovate autonomously—and still follow your business rules? Agility in the age of AI doesn't just mean speed. It means predictability, accountability, and the ability to innovate autonomously without businesses losing control of what is important, and what their customers value. Today we are here at PegaWorld 2025 at t…

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#685: Using AI in UX research, design, and testing with Jason Bowman, The Office of Experience 25:54

2M ago25:54

25:54

Agility requires finding ways to stay one step ahead of the competition, as well as in anticipating customers’ needs. So how does a brand maintain this speed and agility in the area of UX design, where it has often taken a considerable amount of time, effort, and testing to get to a better result? Today we’re going to talk about using AI strategica…

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Jaguar on Equality, Staying Curious & The State of Dance Music 34:55

2M ago34:55

34:55

Jaguar is not just one of the UK’s most exciting dance music talent – she represents what the future of dance music could be. From her acclaimed show on BBC Radio 1 (which has been awarded Best Radio Sow at DJ Mag’s Best of British Awards) her UTOPIA club night which aims to create a safe space for queer people in the party scene, Jaguar puts her m…

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#684: The founder of Reebok and CEO of Syntilay talk about AI-generated product design 30:23

2M ago30:23

30:23

When consumers can get AI-generated designs completely customized to their needs, what does this mean for the future of brands and the customer experience? I have two guests on my show today: one is the founder of one of the world’s most iconic shoe brands, and the other is the co-creator of the first AI-designed commercial shoe. Today we’re going …

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#683: Navigating the effect of AI on marketing jobs and the job market with Sue Keith, Landrum Talent Solutions 23:28

2M ago23:28

23:28

My guest today has been keeping us up to date with the current state of hiring for marketers on a quarterly basis, which has taken us on quite a roller coaster ride. Today we’re going to look at how marketing and communication execs are responding to the latest developments in the world while still needing to get their work done. To take a look at …

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#682: Consequential AI and customer loyalty with Raj De Datta, CEO of Bloomreach 25:26

2M ago25:26

25:26

If brand loyalty is so critical, why does it feel like most companies are treating it like an afterthought by propping it up with outdated programs and hoping customers won’t notice? Agility requires a complete rethinking of how we approach customer loyalty — not as an afterthought at the end of the funnel, but as a core driver of long-term brand v…

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Tia Kofi on Navigating Racism, Finding Joy & Meeting Ariana Grande 38:30

2M ago38:30

38:30

She’s a queen of the drag world, the reigning champion of RuPaul’s Drag Race: UK vs The World, and one of the most exciting rising stars in entertainment Tia Kofi’s career in drag started a little over 10 years ago with their now infamous drag name based partly on former Secretary-General of the UN, Kofi Annan. The name is fitting – as one of the f…

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#681: Building a cohesive brand while personalizing every message with Emily Ward, Turnitin 25:54

2M ago25:54

25:54

With AI as an accelerant, marketing is evolving at a breakneck pace, and brands are being challenged to maintain authenticity while scaling globally. How do you build a cohesive, authentic brand identity across diverse markets, cultures, and digital platforms—all while leveraging AI-driven personalization? Joining me today is Emily Ward, VP of Glob…

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#680: Agile is about more than velocity, with Gabrielle Wieczorek 27:12

2M ago27:12

27:12

This show is brought to you by the Online Scrum Masters Summit, taking place virtually on June 17-19, with more information at: http://www.onlinescrummasterssummit.com What if the most powerful tool for driving agile transformation isn’t a framework or a ceremony—but a dashboard? Today’s guest believes data may be the most underused lever for agili…

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#679: Growing a brand by focusing on the details that matter with Dominic Minogue, Dirty Water 23:23

2M ago23:23

23:23

There are a lot of great ideas for products and brands out there, but sometimes the difference between success and failure lies in getting the details right and understanding the customers and users of your product. Today we’re going to talk about growing a brand by focusing on the details that matter. To help me discuss this topic, I’d like to wel…

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Jacob Alon on Mental Health, Medication & Being In Limerence 29:38

2M ago29:38

29:38

Scottish singer-songwriter Jacob Alon has made a profound impact on the music world. Having gone from playing in the bars of Edinburgh to supporting Olly Alexander on his most recent UK tour, they have drawn comparisons to artists including Jeff Buckley and Nick Drake. Through their lyricism, Jacob explores themes of identity and discovery, alongsi…

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#678: AI gains emotional intelligence with Joshua Goldberg, Zenapse 23:56

2M ago23:56

23:56

Have you ever wondered why, despite having access to advanced AI tools, your marketing strategies still don’t hit the mark? Could it be that you’re focusing on the wrong data and missing the emotional connections that truly drive consumer behavior? Today we’re exploring the intersection of AI, emotional intelligence, and marketing with Joshua Goldb…

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#677: Why thought leadership is more important than ever with Benjamin Shapiro, host of the MarTech Podcast 36:19

2M ago36:19

36:19

If content rules, why does it feel like there are 100,000 royal families? In a world drowning in blog posts, videos, and AI-generated everything, content has never been more abundant—or more commoditized. So how do brands cut through the noise? Today’s guest has a few thoughts on that—and more. Ben Shapiro, host of the MarTech Podcast, has had fron…

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#676: The consumer is no longer navigating the map—they are the map, with Ken Hughes, the King of CX 36:22

2M ago36:22

36:22

The consumer is no longer navigating the map—they are the map. Welcome to the era of the Blue Dot Consumer: always centered, always scrolling, and always expecting the world to orbit around them. What does that mean for your brand? Everything. From the rise of instant gratification to the evolution of seven—yes, seven—active generations, the custom…

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Dannii Minogue on LGBTQ+ Advocacy, Work Ethic & Celebrity Culture 36:48

2M ago36:48

36:48

Dannii Minogue is an Australian idol who has travelled globally spreading a message of love and positivity. Whether it is through her acting, her chart-topping music or her roles on shows including The X Factor, Australia's Got Talent or on the BBC's I Kissed A Boy, Dannii Minogue somehow manages to balance fame, advocacy and sweet authenticity sea…

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#675: Being true to customers and your values with Phyllis Rothschild, CMO at Pete & Gerrys 30:10

2M ago30:10

30:10

Consumers today aren’t just buying products, or even experiences—they’re buying into values. As more people align their shopping habits with brands that reflect their personal beliefs, how can companies authentically connect with their audience without coming across as performative? Joining us today is Phyllis Rothschild, Chief Marketing Officer at…

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S3 Ep3: Easter EGGstravaganza 46:27

2M ago46:27

46:27

We are live-ish at the Hueytown Easter Eggstravaganza. Talking everything Easter and the new way Hueytown is celebrating Easter in the park.By Hueytown Chamber

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#674: The continued evolution of e-commerce with Eitan Koter, Vimmi 36:57

2M ago36:57

36:57

With the rapid rise of shoppable video, AI-driven recommendations, and immersive technologies like AR and VR, are traditional e-commerce strategies becoming obsolete? Today, we’re joined by Eitan Koter, Co-Founder and Co-CEO of Vimmi, a shoppable video SaaS company revolutionizing e-commerce. Eitan is also the host of the "Mastering eCommerce Marke…

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#673: Predictive and proactive customer experiences, with Vinod Muthukrishnan, Cisco 28:51

3M ago28:51

28:51

Customer expectations have skyrocketed—people now demand instant, personalized, and seamless interactions across every touchpoint. But are companies truly meeting these expectations, or are they still stuck in reactive customer service models? What if AI could completely transform the customer experience into something proactive, predictive, and ev…

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Darkwah, Samuel Moir-Smith & Suithink: An Honest, Urgent & Joyful Roundtable 43:36

3M ago43:36

43:36

We’re trying something a bit different this week on The Pieces! Bimini is joined by three incredible voices from the LGBTQ+ community for a roundtable conversation. Bimini is joined by academic and activist Samuel Moir-Smith (he/him), the boundary-breaking creative Darkwah (they/them) and audio-visual storyteller Suithink (she/her) to talk about th…