A podcast featuring the untold stories and expert insights, the pros and cons, the celebrations and struggles, of the multi-family property management industry. This show's mission is to share the experiences of our industry leaders by taking a deep dive into this dynamic field.
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HR podcast by Recruitee recruitment software
Entrepreneurs and folks in recruitment share how they hire! Recruitee's "How To Hire" series talks to the most inspiring professionals to find out how they acquire the right talent, build the right team, and achieve the right growth. Recruitee is a collaborative hiring platform for teams of all sizes, to manage their entire hiring process: from employer branding, job posting, candidate sourcing, to applicant tracking. Get a free trial at https://recruitee.com
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Ep. 39 | SWAT Teams, Tenants, and Triplets: Reality TV in Property Management
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49:00In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Jayson Yoss, President and Managing Broker of GoldenWest Management, for an eye-opening conversation about boutique multifamily, disciplined leadership, and thriving amid regulatory chaos. Listen in to hear Jayson: Share his journey from Marine Corps infantry officer with com…
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Ep. 38 | Lessons from Leasing, HR, IT, and Construction: A Multifamily Leader’s Playbook
46:14
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46:14In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Stacy Ekholm, Vice President of Operations at Schafer Richardson, for an inspiring conversation about leadership, scaling organizations, and embracing humility in the multifamily and construction industries. Listen in to hear Stacy: Share her journey from starting as an 18-ye…
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Ep. 37 | Living On-Site, Living With Purpose: How Multifamily Shaped a Family’s Future
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50:17In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Lindsay Duffy, Vice President of Operations at Asset Living, for a powerful conversation about resilience, leadership, and people-first innovation in multifamily. Listen in to hear Lindsay: Share her remarkable journey from growing up on site with property manager parents, to…
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Ep. 36 | Ghosting, Green Hires, and Gut Instinct: A Recruiter’s Reality Check in Multifamily
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57:31In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Alison Turner, Senior Vice President of Talent Acquisition at RangeWater Real Estate, for a vibrant conversation about redefining recruitment, nurturing internal growth, and building long-term talent pipelines. Listen in to hear Alison: Break down her approach to combating in…
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Ep. 35 | Single Mom, Law Student, Night Nurse: The Grit That Powers a Housing Hero
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49:15In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Tiffany Tillotson, Director of Special Projects and Collaborations at New Hope Housing, for a powerful conversation about creativity, community, and commitment in the world of affordable housing. Listen in to hear Tiffany: Share how her journey from student housing to nonprof…
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Ep. 34 | From Foster Care to the C-Suite: A Compliance Leader’s Grit-Fueled Rise in Property Management
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55:18In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Gladys Stephenson, Senior Director of Compliance and Asset Management at Devon Management, for a powerful conversation about resilience, reinvention, and rising through the ranks in multifamily. Listen in to hear Gladys: Share how she went from a teenage mom working in mainte…
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Ep. 33 | Unlimited Coffee, Measurable ROI: How WithMe is Changing Resident Experience
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43:17In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Alex LaFlam, National Account Executive at WithMe, for a fast-paced and heartfelt conversation about smart spending, scalable partnerships, and staying rooted in real on-site experience. Listen in to hear Alex: Share her 15+ year journey from an eager leasing agent in Sacrame…
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Ep. 32 | From Psychiatry to Property Management: A Calm Urgency for Leading with Confidence
1:03:36
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1:03:36In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Kevin Owens, President of Property Management at RKW Residential, for a compelling conversation about confident leadership, intentional tech adoption, and creating a Ritz Carlton-level resident experience. Listen in to hear Kevin: Share how his unconventional path—from a psyc…
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Ep. 31 | From Leasing Agent to $2 Billion: A President’s Journey Rooted in Alignment and Grit
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42:24In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Kelley Brine, President of Rose Valley Management, for a dynamic conversation about culture-driven leadership, embracing change, and leading with authenticity. Listen in to hear Kelley: Share how she unexpectedly fell into real estate 25 years ago—and how her journey from a l…
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Ep. 30 | Sleepovers in Cars to Beds of Their Own: A Compliance Leader’s Reminder of the Mission
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42:08In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Mitzi Hoag, Vice President of Compliance at Gateway Management Company, for a powerful conversation about redefining affordable housing compliance through innovation, collaboration, and compassion. Listen in to hear Mitzi: Share how a chance encounter in a grocery store led t…
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Ep. 29 | Fixers in Flight: Supporting 20,000 Units with a Traveling Team
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40:50In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Cristy Abud, Director of Training and Compliance at Priderock Capital Management, for an insightful conversation about scaling support teams, training with heart, and balancing people with process. Listen in to hear Cristy: Share how she went from a temporary leasing agent to…
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Ep. 28 | When Policy Hits Home: The Unexpected Impact of Local Legislation on Site Operations
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44:32In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Ryan Calhoun, Regional Director of Operations at Landmark Properties, for a compelling conversation about legislative advocacy, student housing operations, and personalized leadership. Listen in to hear Ryan: Share how he fell into student housing and built a thriving career …
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Ep. 27 | Snoop Dogg and the Llama Farm: Balancing Real Estate, Family, and Humor
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55:22In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Chasity Sadowy, Vice President of Property Management at Birge and Held, for a powerful conversation about operational strategy, affordable housing, and bold centralization. Listen in to hear Chasity: Share how she rose from receptionist to VP overseeing 20,000 units—and why …
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Ep. 26 | The Power of Saying ‘Why’: Humility and Curiosity in Customer-Driven Design
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57:22In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Donald Davidoff, Co-Founder and CEO of Real Estate Business Analytics (REBA), for a thoughtful conversation about platform thinking, pricing innovation, and building technology that puts operators first. Listen in to hear Donald: Share how his path from revenue management in …
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Ep. 25 | The Grit to Let Go: Fast Fires, Tough Lessons, and Team Loyalty
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54:29In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Marc Hershberg, Co-Founder and Managing Partner at Topaz Capital Group, for a candid conversation about entrepreneurial grit, investment discipline, and innovating in multifamily real estate. Listen in to hear Marc: Share how his path from corporate finance to real estate inv…
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Ep. 24 | Clean Before You Redecorate: A COO’s Process-Driven Path in Multifamily Management
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1:01:15In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Steve Boyack, Chief Operating Officer of JVM Realty, for a thoughtful conversation about strategic transformation, team empowerment, and building a resident-first mindset in multifamily. Listen in to hear Steve: Share how a summer job in high school led to a wide-ranging care…
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Ep. 23 | When Growth Meets Grief: A Personal and Professional Balancing Act
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54:57In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Patti Higgins, Director of Property Management at Park Town Living, for a candid conversation about servant leadership, company culture, and leading through personal transformation. Listen in to hear Patti: Share how a friendly leasing office tour sparked her entry into the m…
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Ep. 22 | The True Cost of Technology: Has Multifamily Lost Its Human Touch?
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1:02:17In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Ben Nollola, Vice President of Operations at Gables Residential, for a deep dive into leadership evolution, operational excellence, and the future of multifamily management. Listen in to hear Ben: Share his inspiring story of how a life-altering decision at 18 led him from a …
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Ep. 21 | From Dishwashing on Mother’s Day to Screening Millions: A Journey in Grit and Growth
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1:03:14In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Nate Thompson, Director of Screening at Morgan Properties, for a deep dive into the evolution of resident screening, fraud prevention, and data-driven decision-making in multifamily operations. Listen in to hear Nate: Share his surprising journey from the restaurant and chees…
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Ep. 20 | From Immigrant Struggles to Property Management Success: Navigating Challenges with Determination
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49:08In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Issa Mider-Martinez, Vice President of Operations at Mountain States Property Management, for a deep dive into leadership, customer service, and the challenges of managing in the property management industry. Listen in to hear Issa: Share her inspiring, novel worthy story, fr…
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Ep. 19 | Empathy Over Process: A New Approach to Leadership
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53:16In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Barry Slaymaker, President and CFO of ATC Development, for an insightful conversation about leadership, empathy, and the multifamily industry. Barry shares a powerful story about bending the rules to help a woman in need of housing, illustrating the profound impact empathy ca…
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Ep. 18 | The Future of Accounting: Challenges, Technology, and Talent Gaps
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56:01In this engaging episode, Kerri Davis, CEO and Founder of Fortress, sits down with Jason Miller, Business Consulting Director at Dean Dorton, to discuss the evolving accounting industry and its challenges. Jason breaks down how technology and automation are reshaping roles, shifting workforce structures, and widening the talent gap. He highlights t…
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Ep. 17 | Lessons in Leadership, Resilience, and Personal Growth
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37:44In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Latrice Leake, Learning & Development Specialist at Mission Rock Residential, LLC to explore her journey of self-discovery, resilience, and impact in both professional and personal spaces. Latrice shares profound insights on energy alignment, personal growth, and the power of…
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Ep. 16 | From Mysterious Sounds to Unbelievable Surprises: A Property Manager’s Wildest Discovery
1:07:56
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1:07:56In this episode, Kerri Davis, CEO and Founder of Fortress sits down with Kristen Diamond, Vice President of Multifamily Management at Hayman Company, for a behind-the-scenes look at a truly bizarre and eye-opening property management experience. Kristen recounts dealing with mysterious noises that leave residents frustrated and the unbelievable tru…
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Ep. 15 | From Setbacks to Comebacks: Owning Your Journey with Confidence
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57:17In this engaging conversation, host Kerri Davis, CEO and Founder of Fortress, sits down with David Keinert, Executive Vice President of Operations at Aeon, to discuss resilience, adaptability, and growth in both personal and professional life. They explore navigating career transitions, embracing innovation, and overcoming challenges with the right…
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Ep. 14 | People Come Before Product with Katherine Maestas
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45:35In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, sits down with Katherine Maestas, Community Manager at Kairoi Residential. Katherine shares her passion for property management and emphasizes the importance of connecting with prospects—highlighting how relationships play a crucial role in leasing success. With…
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Ep. 13 | Grit Highlights: Memorable Moments with Multifamily Experts
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51:40In this special episode of Multi-Family Grit, Kerri and William reflect on their favorite moments from recent interviews with standout leaders in the property management industry. Tune in as they revisit top highlights and elaborate on thoughtful insights from conversations with Hunter Nelson, Partner at Elmington; Meg Tibbs, Vice President of Oper…
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Ep. 12 | Financing Challenges and Housing Affordability with David Strange
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53:07In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, sits down with David Strange, Senior Managing Director of Commercial Real Estate Finance at Walker & Dunlop, to discuss the current challenges in financing deals in today's market, along with other important topics such as home and rental price increases, and th…
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Ep. 11 | The Data behind Successful Teams with Meg Tibbs
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49:10In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, sits down with Meg Tibbs, Vice President of Operations at Dominium, to dive into the data that drives successful teams. Meg shares her experiences and insights on the importance of hiring and retaining the right people, discussing how leveraging data can help sh…
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Ep. 10 | Affordable Housing: Election Impact and Solar Savings with Hunter Nelson
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1:02:06In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, sits down with Hunter Nelson, Partner at Elmington. Together, they discuss the critical role affordable housing plays in a city's infrastructure, why the demand will always outpace supply, and how elections can significantly impact affordable housing policies an…
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Ep. 9 | Grit Highlights: Memorable Moments with Multifamily Experts
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45:20In this special episode of Multi-Family Grit, Kerri and William reflect on their favorite moments from recent interviews with standout leaders in the property management industry. Tune in as they revisit top highlights and elaborate on thoughtful insights from conversations with Tracey Crowe, active past Chair of the Greater Nashville Apartment Ass…
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Ep. 8 | Enhancing Teams and Service with Tabitha Isbill
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38:11In this episode of Multi-Family Grit, Kerri Davis, Founder and CEO of Fortress OS, chats with Tabitha Isbill, President of Evergreen Real Estate. They dive into why it's so important for leaders to spend time on-site with their teams. They talk about how being present helps quickly solve problems, boost customer service, and build stronger connecti…
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Ep. 7 | Presenting Solutions to Owners with Jonathan Wogan
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32:37In this episode of Multi-Family Grit, host Kerri Davis, Founder and CEO of Fortress OS, welcomes Jonathan Wogan, Founder and CEO of Wogan Group. Together, they discuss how third-party management groups need to work seamlessly with owners. They highlight the importance of offering solutions, not just pointing out problems, and the value of embracing…
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Ep. 6 | Recharging for Success with Tracey Crowe
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30:25
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30:25In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, is joined by Tracey Crowe, a seasoned property management professional and active past Chair of the Greater Nashville Apartment Association. Together, they explore the significance of happiness in both personal and professional life. Tracey shares insights on th…
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Ep. 5 | Grit Highlights: Memorable Moments with Multifamily Experts
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41:19In this special episode of Multi-Family Grit, Kerri and William reflect on their favorite moments from recent interviews with standout leaders in the property management industry. Tune in as they revisit top highlights and elaborate on thoughtful insights from conversations with Stephanie Lehman, Executive Vice President of Asset Management at Elmi…
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Ep. 4 | Beacon of the Brand with Jenny McClain
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49:59In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, talks with Jenny McClain, Chief Marketing Officer at Giarratana, about the importance of being a beacon of the brand in property management. They discuss how product excellence and going above and beyond for residents is crucial, emphasizing it's more than just …
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Ep. 3 | The People Experience with DeAnna Moore
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48:31In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, interviews DeAnna Moore, President at Elmington Property Management. They explore the people experience in property management, emphasizing customer experience and service excellence for clients, residents, and team members. DeAnna shares her insights on creatin…
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Ep. 2 | The Struggle to Staff with Stephanie Lehman
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47:34In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, sits down with Stephanie Lehman, Executive Vice President of Asset Management at Elmington. They delve into the struggles of staffing in property management, discussing the difficulties of hiring good people, training, promotion, and the ongoing challenges in th…
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In this inaugural episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, is joined by her colleague of over 8 years, William Durham. They discuss the inspiration behind the podcast and the journey of its creation. William interviews Kerri about her vision, challenges, and goals for the series. Tune in for an engaging introd…
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A podcast featuring the untold stories and expert insights, the pros and cons, the celebrations and struggles, of the multi-family property management industry. This show's mission is to share the experiences of our industry leaders by taking a deep dive into this dynamic field.By Kerri Davis
…
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Geckboard is not only Paul Joyce’s business endeavour but also his dream of building the work place that every employee loves. It’s real love, I mean, their employee NPS is 91! Many businesses can kill for that, because employee engagement does affect growth. So, how did Paul make sure that Geckoboard is the right place for every hire and every hir…
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How To Hire 003 — How constant optimizations result in a genius hiring process
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21:53Our guest today is David Darmanin. Chronologically, he has a doctorate in Law, is passionate about design, and is a conversion rate expert. Back in 2014, David was frustrated with a lack of an all-in-one, affordable CRO (conversion rate optimization) solution. So he brought a team together to build that dream tool. The result is Hotjar. VentureBeat…
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How To Hire 002 — Why startup employers and candidates applying to startups should get real
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17:31How To Hire 002 — Why startup employers and candidates applying to startups should get real by HR podcast by Recruitee recruitment softwareBy HR podcast by Recruitee recruitment software
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How To Hire 001 — The Art of Hiring When Your Team Is All Over The Place
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11:00My guest today is a passionate product builder. He has been building his own products since high school until this very moment. Two years ago, he built one product to solve the problems of client works and his other products. Now it becomes his rightful business with six full-time employees - all works remotely. In the following 11 minutes, Josh Pi…
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