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Hello Customer Podcasts

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Why should you invest in truly knowing your customer? What's the benefit of being customer-centric as an organisation? We are absolutely convinced that the winners of the future are the companies that put their customers first in absolutely everything that they do. And I can tell you this over and over again, still, it's my opinion. Together with Espree, we are exploring great customer experience stories in an industry that absolutely needs to understand customers, they thrive on truly under ...
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CUBEcast

Charl Coetzee

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A launchpad for community, growth, and inspiration. CUBEcast is about connecting with your audience, helping you serve your current and potential customers well and with ease. We discuss common challenges faced with communication, technology, and customer experience and we share new ideas, solutions, best practices, and opportunities.
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Focus on Customer Service Podcast

Dan Gingiss & Dan Moriarty

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The “Focus on Customer Service” podcast features interviews of brands which are offering amazing customer service via social media. It is hosted by customer experience speaker and coach, Dan Gingiss. Lots of people are talking about content and marketing on social media, but this podcast will focus on the other side of social that many brands overlook – customer service. At first only the channel of last resort – when other service channels failed – social media is quickly becoming the chann ...
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Travel More

Travel Experts Bruce and Shelly

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Welcome to the Travel More Podcast. Each episode we share custom itineraries, travel hacks, expert advice and even stories of our past travel failures to help you level up your travel game. We’re here to bust through barriers that stop you from making your travel dreams a reality. So book that flight, buy the tickets, and say hello to your next adventure. This is the Travel More Podcast
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The Customer Success Channel

Planhat & Anika Zubair

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At Planhat we believe customer success is everybody’s business, and with this podcast - we want to help you succeed. Our host Anika Zubair, discusses customer success with leaders in the B2B SaaS and tech space. We dive into important and relevant topics to help spread knowledge about customer success and help companies center their business around customers. Because when a companies customers become successful, so does the company. Learn from the best at www.planhat.com
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The KAM Club Podcast is real talk for real key account managers. Cut through the BS to grow client revenue, reduce churn and build your career. Warwick Brown delivers 25 years of hard-won key account management wisdom in 15-minute episodes tackling real challenges - difficult clients, internal politics, revenue pressure. No fluff, just practical strategies you can use immediately. 📧 Sign up to the free Account-Minded newsletter: https://accountminded.me 💬 Get in touch: [email protected] 🎧 ...
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HM Land Registry Customer Training Podcast

HM Land Registry Customer Training

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Hello and welcome! The HM Land Registry Customer Training team aims to create and deliver useful training materials for our customers, such as webinars, YouTube videos and now podcasts - we hope you find them helpful and enjoyable. Tune in to hear our experts talk about aspects of HM Land Registry’s practices, products, and services. Feedback and the Form RXC Jingle © 2020; Written and performed by Barry Warburton, HM Land Registry Peterborough.
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Are you the heroine or the victim of your wardrobe? This series of chats explores the connection between how we get dressed and our creative productivity. How can we push aside the distractions of life and find our creative callings, as well as our personal style? And does finding one mean finding the other? Anne of Green Gables is our guide here: she knew it took courage to do the things we love, and wearing the right outfit plays a bigger role than we may think.Jenny Williams is the artist ...
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We make shows to help you make sales. The Print on Demand Cast equips you with tools to build and boost your custom merchandise ecommerce store. From essential strategies for launching and managing a profitable print-on-demand business to insider tips on designing artwork, product selection, using POD platforms like Shopify, Amazon, Etsy, and even Walmart, engaging customers, pricing, marketing, order fulfillment, and automation. This podcast is for you if you have questions like these: "Wha ...
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Rafix Radio

Rafix Radio with Host Tara Whitlock

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Unveiling the Hidden Threads of the Closet Industry: Beyond Hardware, Connecting Professionals. Tara Whitlock shares her knowledge of and experience in the closet industry through the Rafix Radio podcast. She will periodically be joined by other experienced professionals in the industry and together with her unique perspective their voices combine to offer valuable insights and advice to closet designers, installers, manufacturers, wholesale suppliers, production teams, business owners and d ...
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Krash is an experienced inbound marketing agency with a single focus: To attract, retain, and nurture qualified leads for our clients. With the tools to create stunning Television Advertising, catchy, memorable radio ads, effective and measurable results through direct mail, it’s no wonder our client base is strong and stable. Effective advertising solutions start by asking the right questions. What is the next natural step for growth? We build custom advertising solutions, with real ROI.
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Hello myself Manav, I don't Create my content, instead I document It. I don't leave a chance to record or I would say document each valuable conversation that I have, and deliver onto various social media platforms
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Barely Mexican

Barely Mexican

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This podcast is for people who don’t quite fit in with the norm around them. For those people who are expected to act a certain way but choose to be themselves anyways. In this podcast no topic is off limits. We will explore different cultures and views while have some fun along the way. If you have any questions or need advice you can email me at [email protected]! Discloser i am very unqualified to offer any advice. Cover art photo provided by Hello I'm Nik on Unsplash: https://uns ...
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Marketing Bites

Ron Marcus

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Hello and welcome to the Marketing Bites podcast — a short little podcast with big ideas, designed not to take a lot of your time, but to give you great ideas you can use immediately. Hosted by Ron Marcus, branding and marketing expert and principal of BRANDVIVO. More at https://brandvivo.com
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Marketing Made Simple

StoryBrand.com

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Hello Hero Makers! For new marketing content from StoryBrand, check out the StoryBrand Podcast at https://podcasts.apple.com/us/podcast/the-storybrand-podcast/id1092751338 Each week on the StoryBrand Podcast host Donald Miller, bestselling author of the book "Building A StoryBrand", shares strategies for creating marketing and messaging that make you stand out, connect with customers, and actually grow your business. Get the tools you need to create clear and effective messaging that grows y ...
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Adaptiva enables IT professionals to securely speed enterprise-wide software deployments without adding costly servers or throttling network bandwidth. The company’s breakthrough peer-to-peer systems management technology uses intelligence, automation, and bandwidth optimization techniques to distribute content faster than any other systems management solution available today.
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Hello, This is the way of expressing experiences I’m learning as well as sharing business opinions along the way, in hopes that it may assist you if you decide to start a business. I won’t leave out my personal growth nor how I get over the obstacles that are thrown my way. This podcast is created to motivate you to get up and keep doing you! If you would like to support this podcast please click the link to donate https://anchor.fm/theprettielashesroom/support thank you!
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How to Use AI to Repair Credit

How to Delete Late Payments from Credit Report

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Credit Delete Geeks is transforming the way consumers approach credit repair by harnessing the power of artificial intelligence. Their advanced AI-driven process analyzes credit reports with precision, identifies harmful inaccuracies, and automates dispute generation to streamline the path toward better credit. Unlike traditional methods, this technology pinpoints problem areas in seconds and creates data-backed strategies to remove negative items efficiently. Whether it's late payments, cha ...
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Viasensor.info

viasensorinfo11

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Hello, we are introduce to our Best technology in the world to measure gas Competitive pricing Service - Annual cliberation Viasensor. it is a leading provider of environmental analyzers, equipment and products used in clinical environments, hospitals, laboratories, incubators, Federal Border-Custom agencies, food production and indoor air quality (IAQ). Incubator Analyzer Traditionally laboratory incubators need to run at a constant temp, humidity and CO2 level (approx 5%) to maintain the c ...
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The Partnership Economy

David A. Yovanno and Todd Crawford

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The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
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MyFESTUS.com Conversations

Sara, Creator of MyFESTUS.com

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Hello and welcome to the MyFESTUS.com Conversations show: an encouraging, entertaining, and educational podcast for those who live, work, and play in the Festus, Missouri and Jefferson County area, or for those who value communication, connection, and community wherever they live. This podcast is created for those who are curious and/or for those who may be craving an element of connection within their own mind, body, and soul. By tuning in, you can look forward to meeting new friends and le ...
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Hello guys How really you are? I'm vishvesh and I'm here to encourage YOU to do what you are passionate about not according to society. In this amazing techy world, you can learn whatever you want to learn. But to learn deeply you need to learn different languages (because most of amazing phrases are written in English language). And I do believe language is just one way to communicate. To overcome the gap between language (as much as I can) and give best quality knowledge to future superher ...
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Attention Airbnb, vacation rental, short-term rental owners, house hackers, and the cleaners who clean the properties! Are you looking for efficient and specialized cleaning strategies for your short-term stays? Look no further than "Turnover Cleaning Tips," the podcast hosted by cleanfluencer Angela Brown. With over three decades of experience as a professional house cleaner, Angela shares her expertise in all aspects of cleaning, from basic techniques to unique situations. Tune in each wee ...
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Hello! I'm Ryan Bilello. I'm the host and creator of The Social Media Advantage for Craft Breweries. The goal of it is to help craft breweries understand how social media works so they can use it effectively in their business. If you're a brewmaster, business partner, or employee at a craft brewery you participate in the day-to-day activities that make your brewery successful. Scratching your head on how to effectively use social media shouldn't be one of those things. The Social Media Advan ...
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Keep up with the latest news in the world of mobile & desktop development with the official .NET MAUI podcast! Join your hosts Matt Soucoup and James Montemagno as they discuss the latest and greatest in native cross-platform mobile and desktop cloud development in .NET MAUI, Visual Studio, C#, F#, .NET, App Center, and Azure.
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Send us a text At VOX 2025, one thing was clear: the best brands aren’t just adopting AI — they’re becoming fluent in it. In this episode of Deep Learning with PolyAI, Michelle Schroeder, CMO of PolyAI, sits down with Christopher Osborne, PolyAI’s Chief Product Officer, to unpack what we learned from our annual conference about how the world's top …
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The stronger your relationship with one champion, the more vulnerable your account becomes. Intimacy creates dependency. Dependency creates risk. And most of us don't realize we're building a time bomb until it explodes. When your champion leaves—and they will—you'll either have a succession-proof account strategy or you'll be starting from zero wi…
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Send us a text Today we are going a little outside of our normal interview and podcast topics to bring you a fun, spooky edition of the Travel More Podcast. When I think of traditional, spooky destinations I always think of places like Salem or New Orleans, or maybe haunted attractions like the Headless Horseman Hayride or Halloween Horror Nights. …
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Send us a text The conversational AI market has exploded: ~650 companies, even more tools, and way too many promises. For business leaders, navigating all this can be paralyzing. In this episode of Deep Learning with PolyAI, your host Nikola Mrkšić sits down with Dan Miller, founder of Opus Research and the analyst who coined the term "conversation…
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Send us a text Hello Sugar is one of the fastest-growing service brands in America, with more than 140 locations and counting. From the start, they built a text-first, digital experience that customers loved. But growth brought new insights: even in a digital-first world, voice calls were still critical to winning — and keeping — customers. In this…
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Send us a text Looking for inspiration for a long weekend trip that has something for everyone? Today’s featured destination has just that. Eclectic, gritty, artistic, and in our opinion a gem of an American city, New Orleans is a perfect getaway to explore again and again. Listen as we share our breakdown of a three day itinerary including our top…
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In this episode, Ben and Sue talk about the impact of algorithms on online reach and the importance of authenticity in marketing. How can you strike a balance between creating content for the algorithm and authentic messaging to foster meaningful connections with your audience? Can you stay true to your brand and get seen on social for long-term su…
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Send us a text Think traveling during school vacations and holidays is impossibly expensive? It can be the busiest time to travel so you’re stuck, right? Not necessarily! We almost exclusively travel at these times during the year and have mastered the art of doing it on the cheap. Today we share our top 5 tips for traveling on a budget during scho…
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Send us a text Large language models are powerful tools — but why do they ramble on and on instead of just getting to the point? In this episode of Deep Learning with PolyAI, Nikola Mrkšić sits down with Oliver Shoulson, one of PolyAI’s original dialogue designers, to unpack why LLMs talk the way they do, and what that means for building natural-so…
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Welcome to the first episode of The StoryBrand Podcast (formerly Why That Worked), where we're doubling down on what actually grows businesses: clear messaging. Most business owners are too close to their own work to explain it clearly. They tweak and refine, but your customers still don't "get it." That's why we're hitting reset on this podcast an…
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We all know the creator economy is evolving — but when done right, what does it look like in its ideal form? In this episode, Dave Yovanno is joined by Lindsey Gamble, an Influencer Marketing Advisor, Founder of Lindsey Gamble Media, and creator himself. Lindsey puts on his consultant hat to offer advice to both brands and creators, drawing from hi…
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Send us a text Most companies measure CX through surveys, reviews, and dashboards. But there is real danger in “silent complaints”: the underwhelming experiences that customers never report, but quietly share with friends or that stop them from coming back. In this episode of Deep Learning with PolyAI, your host Nikola Mrkšić sits down with Adrian …
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Exciting news, Hero Makers! We're sharing a new episode of Why That Worked – Presented by StoryBrand.AI, with Donald Miller back in the host seat. This new show uncovers why certain ideas, brands, and strategies succeed—so you can think differently and apply those insights to your business and life. Hopefully you're getting a chance to recharge thi…
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Send us a text Do you know what type of traveler you are, or more importantly, the type of travelers coming with you? Understanding your travel style is the key to planning a successful trip. Whether you like a fast paced tour, seeing new sights everyday, or want to embed yourself in the vibe and culture of a city, staying as long as you can, under…
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Send us a text Analytics has always been the hardest part of the contact center. Dashboards are slow, incomplete, and rarely used outside of specialist teams. But what if analytics could be as simple as asking a question? In this episode of Deep Learning with PolyAI, your host Nikola Mrkšić brings back Damian Sasso to explore how agentic AI is tran…
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Inheriting a chaotic account feels like being handed a sinking ship—you didn’t cause the leaks, but everyone expects YOU to bail it out. This isn’t about fixing someone else’s mistakes; it’s about launching a strategic rescue mission to transform disaster zones into loyal, high-growth partnerships. Join us as we deploy a field-tested playbook to tr…
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Exciting news, Hero Makers! We're sharing a new episode of Why That Worked – Presented by StoryBrand.AI, with Donald Miller back in the host seat. This new show uncovers why certain ideas, brands, and strategies succeed—so you can think differently and apply those insights to your business and life. Hopefully you're getting a chance to recharge thi…
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In this episode of Awsomology, hosts Sue and Ben welcome Andrew Weisz, CEO of Finden Marketing, who shares his journey from a tech background to founding a marketing agency during the pandemic. They discuss the challenges entrepreneurs face in marketing and how agencies can help them succeed AND stay on budget. If you’re in the Duluth, MN area, che…
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AI this, AI that… but what about the creator economy!? With all the buzz around artificial intelligence, it’s time to connect the dots to creator marketing. In this episode of The Partnership Economy, Todd is joined by Brian Klais, Founder of URLgenius, to explore how AI is transforming the creator landscape. Brian kicks things off with a holistic …
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Send us a text We all know AI agents can answer calls (with varying success rates depending upon their sophistication). But what if AI agents could also help CX leaders analyze their deployments, ask questions about their unique challenges and opportunities, and continuously improve? In this episode of Deep Learning with PolyAI, Nikola Mrkšić sits …
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Exciting news, Hero Makers! We're sharing a new episode of Why That Worked – Presented by StoryBrand.AI, with Donald Miller back in the host seat. This new show uncovers why certain ideas, brands, and strategies succeed—so you can think differently and apply those insights to your business and life. Hopefully you're getting a chance to recharge thi…
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Picture this: You just saved a million-dollar client from churning. Crisis averted, relationship stronger than ever. Your boss's response? "Great, so they're renewing early, right?" And there it is—that gut punch moment. Three months of relationship-building, crisis-prevention, and strategic brilliance reduced to a simple transaction. If you want t…
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Send us a text 🚨 OpenAI just made its Realtime API generally available, and it's got everyone talking. But is it a true game-changer, or just another update? In this episode, your host Nikola Mrkšić (Co-founder & CEO, PolyAI) is joined by Shawn Wen (Co-founder and CTO, PolyAI) to break down what this release really means: 🔹 Why Realtime API could k…
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Send us a text Ever wonder what really makes an AI voice feel human? In this episode of Deep Learning with PolyAI, an all-star panel from our dialogue design and engineering teams takes you behind-the-scenes to share how the hardest part of CX automation actually works. From latency and personalization to multichannel design and our in-house Raven …
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Exciting news, Hero Makers! We're sharing a new episode of Why That Worked – Presented by StoryBrand.AI, with Donald Miller back in the host seat. This new show uncovers why certain ideas, brands, and strategies succeed—so you can think differently and apply those insights to your business and life. Hopefully you're getting a chance to recharge thi…
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In this episode, Ben and Sue welcome Dr. Richard Kyte, Director of the DB Reinhart Institute for Ethics in Leadership and Endowed Professor of Ethics at Viterbo University. Learn about Dr. Kyte's journey into the study of Ethics, his work on the importance of 'third places', his wise advice for more ethical marketing, and much more. Some Awesome Th…
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Send us a text Planning to take a trip that might challenge or change your current travel style? Not sure how best to prepare for a vacation with other family members, friends, a new addition to your family, or perhaps even going on a solo adventure? Today we audited our summer travels to bring you four key tips that will ensure your next trip is a…
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Understanding Gen Z might feel like navigating uncharted territory, but what if your brand's success depends on it? In this episode, Dave Yovanno sits down with Ben Harms, Chief Growth Officer at Archrival, a creative agency built to help brands truly connect with Gen Z and Gen Alpha. Ben shares what it takes to meet these audiences where they are,…
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Send us a text In this episode, your host Nikola Mrkšić sits down with Matt Henderson, VP of Research at PolyAI, to unpack the state of large language models, their quirks, and what really matters when building smarter voice agents for customer service. Join us for a discussion on: - Why GPT-5 may feel more incremental than game-changing - Why reas…
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