Best HCL Software Podcasts (2025)

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From Autonomy to Accountability: The Case for Augmented Intelligence 10:04

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9d ago10:04

10:04

In this solo episode of Ideaverse, host Mark Durham examines a cultural shift in AI: from celebrating full autonomy to prioritizing accountability and collaboration. He argues that the most meaningful progress happens when systems extend human judgment rather than replace it—especially in high-stakes domains like law, finance, medicine, and taxatio…

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Sovereign AI in Practice: Data Residency, Privacy, and Choice with Richard Jefts & Andrew Manby 28:42

2M ago28:42

28:42

In this episode of Ideaverse, host Mark Durham sits down with Richard Jefts, Executive VP at HCLSoftware, and Andrew Manby, SVP of Product Management, to unpack what Sovereign AI really means for governments and enterprises worldwide. They explore how data residency, privacy, and national security are reshaping the way organizations deploy AI; the …

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Retrieval Augmented Generation: Why It Matters for AI 14:08

2M ago14:08

14:08

In this episode of Ideaverse, host Mark Durham takes a closer look at Retrieval Augmented Generation (RAG), a powerful data strategy reshaping how large language models operate. Mark explains the key challenges RAG addresses—like knowledge cutoffs and hallucinations—and why data optimization is central to building accurate, reliable AI systems. Fro…

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From Reward Hacking to Human Flourishing: Designing Trustworthy AI 25:38

4M ago25:38

25:38

Autonomous AI agents are reshaping business—and challenging our control frameworks. In this episode, Mark Durham speaks with Michael Würdemann of HCLSoftware about his bold proposal: a 12-article "AI Constitution" designed to embed ethics at the core of intelligent systems. They unpack real-world dilemmas, from deceptive AI in HR to the hidden dang…

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Whatever Happened to Blockchain? 14:52

4M ago14:52

14:52

Once the tech world’s biggest buzzword, blockchain promised to disrupt everything from banking to identity. But after the hype faded, where did it go? In this episode, Mark and Mitali trace the journey of blockchain—from explosive hype and billion-dollar bets to its quieter, more focused role today. They explore how it's still being used in areas l…

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GEO vs. SEO: Are You Ready to Optimize for AI? 23:58

5M ago23:58

23:58

The way we search is evolving—and so is the way your content needs to show up. In this episode of IdeaVerse, we dive into the rise of Generative Engine Optimization (GEO), also known as AI Search Optimization. It’s the next evolution of SEO, designed for AI-powered search tools like ChatGPT, Gemini, and Perplexity. You’ll learn how to structure and…

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AI, No-Code & the New Developer: Adapt or Fade 30:42

5M ago30:42

30:42

The role of the software developer is undergoing one of its most significant transformations in decades. With AI-powered coding tools becoming mainstream and low-code/no-code platforms enabling more people to build applications, the expectations for developers are shifting fast. In this episode, we explore how these technologies are reshaping what …

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Can AI Help Save the Planet? 16:02

6M ago16:02

16:02

In this episode of The IdeaVerse Podcast, hosts Mark Durham and Mitali Sharma dive into a pressing question: Can artificial intelligence help us fight the climate crisis? From predicting extreme weather and optimizing energy use to protecting rainforests and tracking global emissions, we explore real-world applications where AI is already making a …

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AI Agents: Salvation or Looming Threat? 16:28

6M ago16:28

16:28

In this episode, Mark and Mitali explore one of today’s most fascinating—and potentially dangerous—tech dilemmas: autonomous AI agents. Can these systems truly enhance enterprise security, or are they creating new types of risks? From goal misalignment to identity threats, they outline five major areas where things can go wrong. A clear, timely con…

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Why Cybersecurity Spending Isn’t Stopping Cybercrime 15:44

7M ago15:44

15:44

Cybersecurity budgets are bigger than ever—yet so are cybercrime losses. In this episode of IdeaVerse, hosts Mark Durham and Mitali Sharma dive into the surprising gap between cybersecurity investment and real-world protection. They explore the growing impact of ransomware, the rise of organized cybercrime, and why known vulnerabilities remain a ma…

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Brian Gillespie on the Evolution of E-Commerce: From Monoliths to Composable Commerce (part 2) 18:39

7M ago18:39

18:39

In this second part of our conversation with Brian Gillespie, VP of E-Commerce at HCLSoftware, we explore the evolving landscape of integrated composable commerce. Brian dives into how businesses can balance flexibility and integration, the critical role of packaged business capabilities (PBCs), and why true personalization hinges on seamless data …

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Brian Gillespie on the Evolution of E-Commerce: From Monoliths to Composable Commerce (part 1) 19:39

8M ago19:39

19:39

E-commerce has transformed dramatically over the years, shaping the way businesses operate and customers shop. In this episode of Ideaverse, we speak with Brian Gillespie, VP of E-Commerce at HCL, about the journey from early online shopping carts to today’s cutting-edge composable commerce architectures. Brian unpacks the advantages and challenges…

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AI's True Value: Beyond the Hype with Raj Dutta (Part 2) 22:36

10M ago22:36

22:36

In this follow-up episode, Mark Durham and AI expert Raj Dutta continue their conversation into the evolving landscape of artificial intelligence. They explore how AI is shifting from the background to the front end of user interactions, reshaping workflows, and opening up new experimental spaces for innovation. Raj shares insights on the balance b…

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AI's True Value: Beyond the Hype with Raj Dutta (Part 1) 18:03

10M ago18:03

18:03

In this first part of a two-part episode of Ideaverse, host Mark Durham sits down with Raj Dutta, Head of Communications for HCL Software, to discuss the real impact of AI beyond the buzz. They explore the shift from infrastructure investments to tangible applications, the role of data in unlocking AI’s potential, and the evolution of AI-driven bus…

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Driving Africa's Digital Revolution: A Conversation with Chançard Kanga (Part 2) 15:53

1y ago15:53

15:53

In Part 2 of this engaging two-episode series on Ideaverse, Chançard Kanga and Mark Durham explore Africa’s digital transformation journey. They discuss key themes such as cybersecurity, data sovereignty, and mobile-first strategies shaping the continent’s future. Learn how African governments and businesses are embracing innovation, overcoming cha…

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Driving Africa's Digital Revolution: A Conversation with Chançard Kanga (Part 1) 21:13

1y ago21:13

21:13

In this first part of a two-episode series, explore how digital infrastructure is transforming Africa's economic landscape on Ideaverse. Join Mark Durham and Chançard Kanga, HCLSoftware’s leader in the African market, as they discuss the critical role of technology in fostering innovation, enhancing private sector growth, and driving government-led…

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Human Collaboration in AI: Expanding Potential in the Digital Workplace with Pravesh Gosain (Part 2) 28:58

1y ago28:58

28:58

In part two of this Ideaverse episode, we continue our conversation with Pravesh Gosain, AI expert and Associate Director at HCLSoftware, to address the ethical considerations and societal impacts of artificial intelligence. Building on our discussion of AI's transformative potential, Pravesh shares insights into the governance frameworks and trans…

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Human Collaboration in AI: Expanding Potential in the Digital Workplace with Pravesh Gosain (Part 1) 23:03

1y ago23:03

23:03

In part one of this Ideaverse episode, we sit down with Pravesh Gosain, AI expert and Associate Director at HCLSoftware, to explore the evolving role of artificial intelligence in transforming the digital workplace. From AI’s assistive functions to its impact across industries like healthcare, finance, and manufacturing, Pravesh sheds light on how …

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Unpacking Rapid Application Development with Tim Clark & Dan Allen (Part 2) 23:18

1+ y ago23:18

23:18

In this episode of Ideaverse, host Mark Durham continues his conversation with Tim Clark and Dan Allen from the HCL Domino team, focusing on advanced strategies for rapid application development. Building on their previous discussion, Tim and Dan share real-world examples of how Domino’s robust APIs, scalability, and cloud-native capabilities are h…

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Unpacking Rapid Application Development with Tim Clark & Dan Allen (Part 1) 18:48

1+ y ago18:48

18:48

In this episode of Ideaverse, host Mark Durham sits down with Tim Clark and Dan Allen, both seasoned professionals from the HCL Domino team, to unpack the essentials of rapid application development. As digital transformation reshapes the enterprise landscape, Tim and Dan share their expertise on low-code and no-code platforms, data security, and t…

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Balancing AI and Human Intelligence with Abeer Sharma 17:10

1+ y ago17:10

17:10

In this episode of Ideaverse, host Mark Durham chats with Abeer Sharma, Marketing Director for Intelligent Operations at HCLSoftware. They explore how AI excels in processing data and recognizing patterns, while humans bring creativity and emotional intelligence to the table. Discover the best ways to integrate AI into workflows, enhance customer e…

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Partnering for Progress: Exploring Strategic Alliances with HCL Software's Tanguy Le Roux 20:38

1+ y ago20:38

20:38

Join host Mark Durham on the Ideaverse podcast, presented by HCLSoftware, for an engaging discussion with Tanguy Le Roux, Head of Partner Marketing at HCLSoftware. Delve into the intricate world of HCL's partnership approach, which extends far beyond conventional revenue and market share goals. Discover how HCLSoftware's partnership programs are me…

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Innovating Data Strategies: Emma McGrattan Explores Gen AI's Role in Data Privacy and Customer Engagement 28:23

1+ y ago28:23

28:23

Unlock the secrets of data innovation with Emma McGrattan, Senior Vice President of Engineering at HCLSoftware's Actian Division, as she shares her expertise on harnessing the power of Generative AI (Gen AI) for transformative data strategies. Gain insights into how organizations leverage Gen AI to address data privacy and sovereignty concerns whil…

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Unlocking Innovation: A Dive into Digital Solutions with Richard Jefts 19:47

1+ y ago19:47

19:47

Join host Mark Durham in the Ideaverse podcast for a compelling discussion with Richard Jefts, Executive Vice President and General Manager for Digital Solutions at HCLSoftware. Explore the intricacies of unlocking innovation and navigating the landscape of digital solutions. Gain insights into the latest digital transformation trends, strategies, …

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Empowering Business: Unleashing the Potential of Hyper-Automation with Francesca Curzi 17:53

1+ y ago17:53

17:53

Embark on a journey with host Mark Durham in Ideaverse as he engages in a dynamic conversation with Francesca Curzi, Senior Vice President of HCLSoftware. Explore the fascinating world of hyper-automation and its profound impact on business evolution. Uncover the synergy between technological innovation and digital transformation, unraveling the po…

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Navigating the Cybersecurity Challenge: A Conversation with Kristin Hazlewood 18:21

1+ y ago18:21

18:21

Join us in Episode 4 of Ideaverse as Mark Durham sits down with Kristin Hazlewood, Senior Vice President of HCLSoftware and General Manager for HXL BigFix. In this insightful conversation, Kristen delves into the critical role of automation in addressing the surge in cyber threats organizations face. Explore the challenges of collaboration between …

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Securing Trust: Navigating Data Privacy and GDPR Compliance with Michael Würdemann 21:35

2y ago21:35

21:35

Welcome to another episode of Ideaverse. Host Mark Durham engages in a thought-provoking discussion with Michael Würdemann, Head of Marketing for the DOC region at HCLSoftware, as they delve into the intricate landscape of data privacy and its impact on businesses, particularly in the European Union. Gain valuable insights into the evolving data pr…

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Empowering Business: Conversations on Hyper-Automation with Francesca Curzi 17:10

2y ago17:10

17:10

Welcome to Episode 3 of Ideaverse Podcast! In this edition, host Mark Durham is joined by Francesca Curzi, SVP of HCLSoftware, for an in-depth exploration of hyper-automation and democratization. Dive into technology innovation and digital transformation as we unravel the transformative power of AI-driven solutions. Join us for a dynamic conversati…

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BigFix Insider Interview: Michelle McGough, BigFix Technical Engagement 38:43

2y ago38:43

38:43

Michelle McGough makes a triumphant return to the BigFix team, talks about her path to BigFix, what she loves about the BigFix community and what her current focus is with respect to customer events and other things BigFix! BigFix Resources BigFix Website BigFix LinkedIn BigFix Forum BigFix Slack BigFix YouTube…

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Proactive Cybersecurity: A Conversation with Robert Leong 17:10

2y ago17:10

17:10

Join us in this enlightening episode of Ideaverse Podcast as we welcome Robert Leong, Senior Director and Head of Product Management for HCL Big Fix. Hosted by Mark Durham, this episode aims to demystify the complex world of Threat Intelligence and Cybersecurity. Defining Threat Intelligence: Robert Leong breaks down what threat intelligence really…

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Ecommerce Transformation in the Digital Age: Insights from Pete Wharton 17:10

2+ y ago17:10

17:10

Welcome to the inaugural episode of Ideaverse, the podcast that unravels the complexities of digital transformation, hosted by Mark Durham and powered by HCLSoftware. In this episode, we dive into e-commerce with a seasoned expert, Pete Wharton, Senior Director of Marketing at HCLSoftware. Join us on a journey through the changing digital landscape…

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BigFix Product Launch: BigFix User Workspace 29:24

2+ y ago29:24

29:24

We've released a brand new product - BigFix User Workspace! In this episode, we're speaking with Mike Gare, BigFix Product Manager for BigFix Lifecycle and Workspace, and Jason Cordell, BigFix Technical Advisor to learn all about this exciting new offering. This digital workspace management solution improves employees experience, reduces helpdesk c…

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BigFix Best Practice Series: Client Settings 301 – Client Settings 301 – Business Use Cases Where You Just Need More 43:06

2+ y ago43:06

43:06

The BigFix Best Practice podcast series brings the best minds at BigFix to your ears to teach you how to get the most out of your BigFix investment. This is the third episode of our BigFix Best Practices series on Client Settings, Client Settings 301. In this episode, we’re going to outline some business use cases we’ve encountered in the real worl…

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BigFix Best Practice Series: Client Settings 201 – Managing Client Settings Effectively 50:07

2+ y ago50:07

50:07

The BigFix Best Practice podcast series brings the best minds at BigFix to your ears to teach you how to get the most out of your BigFix investment. This is the second of our BigFix Best Practices series on Client Settings, Client Settings 201. We talk about the actual practices you’ll need to understand to effectively manage client settings across…

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BigFix Best Practice Series: Client Settings 101 - Client Settings & Why You Should Care About Them 29:58

2+ y ago29:58

29:58

The BigFix Best Practice podcast series brings the best minds at BigFix to your ears to teach you how to get the most out of your BigFix investment. This episode is focused on a key piece of the BigFix capability – client settings. Client settings sit at the heart of how the BigFix agent behaves and the actions that are taken on the endpoint, relay…

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BigFix Training News: BigFix Certifications are Here! 27:22

3y ago27:22

27:22

Join us for some exciting news for you #BigFixers out there - the BigFix Certifications Program has returned! Join James and Rhonda as they speak with Kathy Nguyen, lead for BigFix Technical Enablement, as she discusses the process we've followed to get here and all the things YOU need to know in order to prepare and sign up for the newly released …

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BigFix Insider Interview - James Stewart, BigFix Automation Engineer 1:10:16

3y ago1:10:16

1:10:16

James Stewart, or JGStew as he's known on the BigFix Forum, Endpoint Management Today podcast co-host and overall jack of all trades details his journey to BigFix, how a game called Arctic Mud helped him with his typing skills, and tells us what House Robots are. Some links from this episode... Browser, Flash, Java Analysis for Windows Arctic Mud W…

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BigFix Insider Interview - Rhonda Studnick Kaiser, Director of Customer Experience 48:58

3y ago48:58

48:58

Rhonda Studnick Kaiser, Director of Customer Experience for BigFix, talks about nearly every topic under the sun, what it's like to be a native Oregonian, and why she came to BigFix and why she loves to advocate for BigFix customers so much! BigFix Resources BigFix Website BigFix LinkedIn BigFix Forum BigFix Slack BigFix YouTube…

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BigFix Insider Interview - John Golembiewski - Director of Engineering and Tech Services for BigFix 43:51

3y ago43:51

43:51

John Golembiewski, Director of Engineering and Tech Services for BigFix, joins us in this episode to tell us how he ended up at BigFix, what he thinks is the greatest feature of the tool, and shares his special apple pie recipe! Resources Episode 2 - What is BigFix Again? John's Apple Pie store bought pie crust - don't mess around with this... 1/3 …

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BigFix Product Launch - Expanded BigFix Software Catalog 16:02

3y ago16:02

16:02

There's an exciting new feature that was launched in December 2021 which has been flying a bit under the radar. We've added a whole new suite of extended software patching content for Windows devices. In this episode, James Stewart, John Golembiewski and Rhonda Studnick Kaiser discuss how this new content came about, what it offers, how to get it a…

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BigFix Insider Interview - Dan Wolff - Director of Product Marketing for BigFix 28:24

3+ y ago28:24

28:24

Dan Wolff, Director of Product Marketing for BigFix, joins us to describe his journey from a role as a mechanical engineer, developing computing hardware to his role with BigFix, the value of BigFix in an organization, the intersection between IT Operations and Security, and why he'd rather be backpacking rather than doing tech things when not focu…

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BigFix Insider Interview - Robert Leong - Director of Product Management for BigFix 44:36

3+ y ago44:36

44:36

Robert Leong, Director of Product Management for BigFix, joins us to describe his journey from integrated circuit designer to product manager, where he sees BigFix going in the future, and all the nerdy things he loves about photography. BigFix Resources BigFix Website BigFix LinkedIn BigFix Forum BigFix Slack BigFix YouTube…

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BigFix Product Launch: Insights for Vulnerability Remediation Feature Updates 27:01

3+ y ago27:01

27:01

There's an exciting new release of BigFix Insights for Vulnerability Remediation which JUST came out and we're talking to Aram Eblighatian, BigFix Product Manager, and Liz Thi, BigFix Product Design Lead for the product about what's new and exciting in the release, and how we worked with our customers to deliver a design that's geared to their need…

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BigFix Recap: BigFix Days Americas 2022 21:01

3+ y ago21:01

21:01

The BigFix Community gets together several times a year for BigFix Days Virtual User Conferences. In this episode, we recap the sessions held during BigFix Days Americas held April 19-20, 2022. Resources BigFix Days Americas April 2022 BigFix Days Americas April 2022 Session Replays BigFix Days Sessions Covered: Windows IOT / Raspberry Pi with @Mos…

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BigFix Insider Interview - Kristin Hazlewood - VP & GM for BigFix 42:55

3+ y ago42:55

42:55

Kristin Hazlewood, VP & GM for BigFix, joins our podcast to talk about BigFix, being a senior woman leader in the technology field, and what kind of smart home technology passes muster in a house full of kids. BigFix Resources BigFix Website BigFix LinkedIn BigFix Forum BigFix Slack BigFix YouTube

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BigFix Insider Interview - Brian Shorey - BigFixer VP of Engineering for BigFix 22:33

4y ago22:33

22:33

Brian Shorey, VP of Engineering for BigFix, tells us how he got involved in technology, how he made it to BigFix, his hopes for the BigFix product, and how he's tackling IOT in car engines! BigFix Resources BigFix Website BigFix LinkedIn BigFix Forum BigFix Slack BigFix YouTubeBy HCL BigFix

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BigFix Best Practice Series: Relay 301 – Advanced Topics in Relay Infrastructure 57:05

4y ago57:05

57:05

The BigFix Best Practice podcast series brings the best minds at BigFix to your ears to teach you how to get the most out of your BigFix investment. This episode is the third in a series on how to optimize your BigFix relay infrastructure; this one is for those hard core folks who just want to do fun stuff with BigFix and those practitioners who ne…

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BigFix Best Practice Series: Relay 201 – Expanding the Relay Infrastructure Base 40:24

4y ago40:24

40:24

The BigFix Best Practice podcast series brings the best minds at BigFix to your ears to teach you how to get the most out of your BigFix investment. This episode is the second in a series on how to optimize your BigFix relay infrastructure, expanding on Episode 20 where we talked about getting started with relays. BigFix Relay Resources BigFix Capa…

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BigFix Best Practice Series: Relay 101 – Getting Started with Relays 18:15

4y ago18:15

18:15

The BigFix Best Practice podcast series brings the best minds at BigFix to your ears to teach you how to get the most out of your BigFix investment. This episode is the first of a series on how to optimize your BigFix relay infrastructure. We're starting at the beginning here folks, so dive in for the refresher topics or to find out about what you …

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BigFix Insider Interview - Rosario Gangemi - BigFixer Master Architect 48:38

4y ago48:38

48:38

Rosario Gangemi, BigFix Master Architect, tells us about coding in hexidecimal, creating a strobe light with solder for him and his friends to party to, and his journey to BigFix. He'll also speak to the exciting new directions the BigFix Product is going in this October 2021 interview. NOTE: We had some trouble recording this episode. The audio qu…