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Improve your health & quality of life, find the truth between natural and medical science. Join Ken and Co-host Eric Rieger on the GCP, and get an unfiltered approach to your health as they host guests from all over the world. Nothing is off limits. Step in and get your gut checked...Ken (Kenneth Brown, MD) is a board certified gastroenterologist that turned his private practice into a hotbed of innovation. Ken has long been intrigued on how to best care for his patients. He challenged big p ...
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Join us on Dojo.live as we explore how organizations can adapt for the future with the latest solutions and inspirational stories directly from industry experts. Our video podcast features C-level leadership sharing insights and lessons learned from the forefront of the Travel and Hospitality Technology sector. Don't miss your gateway to driving the Travel & Hospitality industry forward with Dojo.live! Check out our sponsor's Travel & Hospitality page for more information: Encora Travel & Ho ...
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When pain won’t quit, you don’t just manage it—you heal it. In this episode of The Gut Check Project, Dr. Arrash Kirkland—board-certified physiatrist, founder of Nobility Pain Management, and partner with LifeGenix Institute—joins Dr. Ken Brown and Eric Rieger to share how regenerative medicine is changing the way we treat chronic pain. From PRP an…
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How can Agentic AI and a modern consulting mindset make hospitality tech strategy repeatable, contextual, and client-specific? In this episode of dojo.live, we sit down with David Chestler, President, and Daniel Johnson, Strategic Advisor – EMEA, of ProVision Partners to challenge outdated consulting models and explore the future of strategic enabl…
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What should a complete, ROI-driven consulting engagement look like in today’s hospitality tech landscape? In this episode of dojo.live, we’re joined by Gregg Hopkins, President of Get Hoppy Consulting. This conversation takes a hard look at the traditional consulting model in hospitality—and why it often fails to deliver lasting value. Gregg shares…
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Is SaaS overload creating more pain than progress—and what can project management do to bring the industry back into balance? In this episode of dojo.live, we welcome Custódio Barreiros, Founder & CEO of EIP MGT (Everything is Possible Management Company). With deep roots in hotel operations and a sharp eye for tech strategy, Custódio brings a refr…
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How can tech vendors, hoteliers, and consultants turn industry conferences into real results—before, during, and after the event? In this episode of dojo.live, we’re joined by Ira Vouk, hospitality tech consultant, author, and founder of Hospitality 2.0 Consulting. With HITEC on the horizon, Ira shares practical strategies for turning conferences i…
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User adoption isn’t the finish line. What vendors and hoteliers need to stop doing—and start doing—to create true business value and solve real problems. In this episode of dojo.live, we sit down with Melissa Jurkoic, Chief Operations Officer at Benson Consulting, Inc., for a candid conversation about why user adoption is no longer enough—and how b…
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How does early-stage positioning help hospitality tech vendors stand out, scale faster, and stop guessing? And what can you do when your messaging sounds just like everyone else’s? In this episode of dojo.live, we welcome Jacki Brown, strategic product marketing leader and founder of Jacki Brown Marketing. This conversation dives deep into the powe…
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How do visibility, support, and self-advocacy shape stronger leaders, smarter strategies, and better business outcomes? In this episode of dojo.live, we’re joined by Rachel Lehman, Director of Innovation & Integration at Hyatt and Chairwoman of Women@Hyatt, for a candid conversation about women’s leadership in hospitality. From the power of mentors…
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¿Cómo pueden los hoteles independientes aumentar sus ingresos sin sacrificar ocupación? En este episodio de dojo.live, Alfredo Rodríguez Flores, Regional Sales Manager en SiteMinder, comparte cómo los hoteles independientes pueden aumentar sus ingresos sin sacrificar ocupación. Hablamos de la evolución del channel management, el impacto de los erro…
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Is hydrogen water just another overhyped health trend—or is it a legit biohack with real science behind it? In this episode, Dr. Ken Brown dives deep into the bubbling buzz around hydrogen-rich water, sparked by health influencer Gary Brecka’s bold claims on Joe Rogan. Skeptical co-host Eric Rieger gets pulled into Ken’s science rabbit hole as they…
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Why are instant rewards—not points— becoming the new loyalty currency for driving direct hotel bookings? In this episode of dojo.live, we explore how modern loyalty strategies are reshaping the hotel booking experience with Ellis Connolly, Chief Revenue Officer at Laasie. Ellis breaks down why the shift from traditional points programs to instant, …
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How can harnessing data—the ‘new oil’—fuel better bookings, pricing, and operational excellence in hospitality? In this episode of dojo.live, we dive into the power of data-driven hospitality with Binu Mathews, CEO of IDS Next. Binu unpacks why unified data layers are essential to modern hotel operations—fueling everything from smarter pricing and …
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How can embedding the booking engine and reintroducing voice finally tip the scales for direct bookings? In this episode of dojo.live, we welcome back Josh Graham, Head of Marketing Development for North America at Cloudbeds. This conversation explores the future of direct bookings and digital storefront innovation, with a spotlight on Cloudbeds’ e…
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As business and bleisure travel rise, how can extended stay brands capture more direct bookings? In this episode of dojo.live, we explore how business travel is evolving and what that means for the future of extended stay. J.R. Dembiec, Brand President at Reside, shares his journey in hospitality and unpacks how Reside is redefining the space throu…
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The Power Behind the Page: How Booking Engines Are Shaping the Future of Hotel Revenue May 6th, 2025, 10:00 am PT / Category: Interviews From GenAI to GDS, how can hotels use technology to control their storefront, optimize distribution, and boost direct bookings? In this episode of dojo.live, we explore the future of hotel booking with Mark Lewis-…
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What do short-term rental owners need to know about direct booking and how is it shaping the future of travel tech? Eric Goldreyer is an established 25+ year leader in travel and hospitality. He is the CEO and owner of Savvy (previously bnbfinder) – the book direct marketplace for professionally run vacation rentals, bed and breakfasts, inns, and b…
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What does it take to deliver guest-obsessed hospitality in a digital-first world? In this episode of dojo.live, we explore the future of hospitality with Eric Lutz, CEO and Co-Founder of olive. Eric shares what it truly means to be guest-obsessed in today’s digital-first world. From actionable insights to smart automation, we unpack how AI is trans…
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Think hair loss has nothing to do with gut health? Think again. In this off-the-cuff, insight-packed episode, Dr. Ken Brown and co-host Eric Rieger dive deep (and hilariously) into the world of male pattern baldness, Propecia, and the surprising role of hormones, enzymes, and even heavy metals in hair health. 🧠 They unpack: Why blocking DHT might s…
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The direct booking equation: How do personalization and loyalty combine to maximize hotel profitability? Phelim Pekaar is the founder and CEO of P3 Hotel Software, a leading provider of online booking engines and guest-facing technology solutions for the hospitality industry. Since founding P3 in 2000, Phelim has grown the company into a global ent…
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What does the next generation of business booking engines look like, and how are they solving for speed, spend, and personalization in Asia’s travel market? Varun Sarda brings over a decade of experience in the travel industry, having navigated its many highs and lows. From co-founding an OTA and staying profitable through turbulent times, to launc…
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The boys are back—new (temporary) studio, same no-BS approach. Dr. Ken Brown and Eric Rieger dive deep into the unexpected resurgence of GLP-1 medications like Ozempic and Wegovy—this time, with a controversial twist: microdosing. Is less actually more? Can tiny doses of these peptides do more than just shed pounds? Think anxiety relief, autoimmune…
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¿Qué estrategias implementa tu hotel para aumentar los ingresos y mejorar la experiencia del huésped? Areli Moran se unió a Sabre Hospitality en 2017 y actualmente lidera el equipo de ventas para América Latina y el Caribe como Head of Sales. Con una pasión por desarrollar y mantener relaciones sólidas basadas en la confianza, Areli supervisa las o…
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Is the all-in-one vs. hub-and-spoke debate holding hospitality back? Exploring a new way forward for PMS technology. After 10 years in hotel operations at branded and independent hotels in Washington, D.C., Josh Graham transitioned to technology at TravelClick. Over 13 years, he held a number of senior sales, marketing, and go-to-market roles, work…
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How can holiday parks and hotels learn from each other’s operational strategies to boost efficiency, guest satisfaction, and revenue performance? Siggi Schrot is the Vice President of Sales for the Europe, Middle East, and Africa (EMEA) region at RMS. With extensive experience in hospitality software and a passion for the industry, he collaborates …
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How can hospitality businesses bridge the 'Aspiration-Reality Gap' to unlock Revenue per Available Guest (RevPAG) and drive profitability beyond room revenue? Terrie O’Hanlon serves as Chief Marketing Officer and is responsible for strategies and programs to support global revenue growth, brand awareness and market leadership for Agilysys. Terrie i…
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While the PMS is the heart of your tech, it works even better when connected to the rest of the ecosystem, enabling experiences with data. Jeff Bzdawka, a C-Suite Executive with 30+ years in hospitality technology, excels in innovation, team scaling, and organizational transformation. His leadership roles include President of Hapi, CEO at Knowland,…
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How can the right PMS technology reduce training time, improve efficiency, and ease hotel operations? Charlie Green was a founding member of the leadership team at SkyTouch Technology. He recently celebrated his 35th year in hospitality with 25 of those in the hotel technology arena. He is focused on understanding the needs and challenges that hote…
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¿Cómo puede la tecnología transformar la experiencia del huésped y convertirla en el motor del éxito para los hoteles? Irving es un experto en tecnología con más de 12 años de experiencia en el desarrollo de sistemas turísticos. Egresado de Ingeniería en Telemática por la Universidad del Caribe, ha dedicado su carrera a transformar la industria hot…
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How will AI and data-driven strategies shape the future of revenue management in hospitality? Alex Barros is a seasoned expert in revenue management and hospitality technology, with a strong focus on AI-driven decision-making and sustainable profitability. Alex has been working in travel tech playing a key role in shaping innovative solutions that …
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How can analyzing data at different levels - comp set, country, or class - help revenue managers uncover the full story behind hotel numbers and drive collaboration across departments? Claudia Alvarado is a leading data analytics expert in the hospitality industry, with nearly a decade of experience driving business growth through data-driven insig…
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From late check-outs to daytime cabanas - how can hotels turn every touchpoint into a revenue opportunity? Matt Benn is a seasoned expert in digital marketing and hospitality retailing, with a strong background in media and advertising. He has helped numerous hotels optimize their digital strategies to attract more guests, increase conversions, and…
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How can Causal AI help hotels optimize pricing and promotions? Nikhil Shah Head of Data Science / LinkedIn Nikhil is a mathematician, AI researcher, and entrepreneur who heads Data Science at Cloudbeds. He studied Mathematics at Cambridge and Computational Optimization for his doctorate at Imperial College, spinning out Hotel Cloud (hospitality tec…
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The core principles of Revenue Management haven’t changed, but the needs of modern Revenue Management teams certainly have. How does our technology need to evolve in order to keep up and adequately support them? Tess McGoldrick is the Senior Vice President for the Travel & Hospitality vertical at Revenue Analytics. In this role, she leads cross-fun…
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How can hotels shift from reactive RFP management to proactive revenue capture with automation and instant booking? As a hospitality veteran with more than three decades of experience in hotel operations, sales and revenue management, Kristi White has a pulse on the needs of the meetings and events business. She brings a wealth of knowledge and exp…
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Dr. Naidoo founded and directs the first hospital-based Nutritional Psychiatry Service in the United States. She is the Director of Nutritional and Lifestyle Psychiatry at Massachusetts General Hospital (MGH) & Director of Nutritional Psychiatry at MGH Academy while serving on the faculty at Harvard Medical School. She is considered Harvard Univers…
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How is AI-powered data engagement, driven by GPT and LLMs, transforming revenue management from a technical skill into a universal language? A seasoned business and technology visionary, Alan Young is the VP, Hospitality Strategy for Infor. He is recognized for his provocative insight into how emerging technology impacts industries and how leaders …
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How is RMS innovation redefining guest experiences, ancillary revenue, and AI-driven decision-making? Olga Tolle-Rodrigues leads global partnership development for IDeaS. She has a track record of serving organizations and deploying technologies and initiatives internationally through global alliances and channels. She is passionate about deliverin…
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Forensic neuroscience is no everyday topic. But it could bring us all everyday lessons on how to interpret our surroundings and personal encounters. Steven McWilliams is a professor at University of Texas Dallas, and there he teaches both graduates and undergraduates the intricacies of the mind, especially those impaired by social disorder. Steven …
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Do you or a loved one suffer from IBD such as Crohn’s or Colitis? The world does not have to change for the worse! Get in here and meet Dane Johnson, founder of Crohn’s Colitis Lifestyle, and END the suffering. Dane is the founder of CrohnsColitisLifestyle inspired by his life-threatening battle with Crohn’s/Colitis, which he reversed using natural…
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In this dojo.live episode, hospitality experts Scott Pusillo, Josh Graham, and Shridhar Padmanabhan help hospitality organizations adapt for the future with the latest solutions, actionable advice, and inspirational stories from The Hospitality Show 2024, discussing: Defining and driving ‘impact’ and ‘innovation’ in hospitality Game-changing tech t…
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Callum McPherson reveals how AI is ushering in the next generation of hotel guidebooks, providing tailored and localized experiences. Callum is the founder and CEO of Obvlo, an AI platform used by hotel and travel brands like Virgin Hotels to produce, maintain and personalize local area content for any destination on Earth. An avid traveller, follo…
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With the rising desire for authentic cultural experiences, how is technology evolving to enrich both travel and artisan livelihoods? Rana Saad is an entrepreneur and innovator connecting cultures through technology. Rana Saad is the founder of Tuzmo – a startup that helps travelers and tourists find authentic, local artisans. He is a former Preside…
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Dr. Ahmed is the Director of Research and Operations for METAVO Metavo is a first of its kind high concentration of AvoB, the natural compound found in avocados which restores and promotes true metabolic health. With a doctoral degree in Food Science from the University of Guelph, Dr. Ahmed has emerged as a trailblazer in the field of metabolic hea…
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How Bodhi has pioneered a new business category that manages all aspects of technology in common areas, guest rooms, and residences. Will Gilbert, originally from Fort Lauderdale, Florida, began his career in the tech industry at the age of 14, starting as a network engineer for an internet provider.Although he left college before completing his co…
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From automation to instant booking - what tools are transforming the group travel experience for suppliers? Oral MuirOral Muir is the Vice President for Partnerships, Experiences, and Distribution at Hilton Worldwide. In this role he has global responsibility for new enterprise partnerships, in-destination travel experiences and adventure offerings…
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Now that the guest is here, are hotels ready to deliver an exceptional stay? Gregg Hopkins, Founder and President of Get Hoppy Consulting, has nearly 40 years of international experience as a hospitality and travel industry professional and is known as a subject matter expert on strategic business planning, travel and hospitality technology, guest …
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How can automation, forecasting, and AI revolutionize your property’s efficiency, from budgeting to guest loyalty? Jill Wilder is the President of Aptech, a leading provider of enterprise accounting, business intelligence, and budgeting and forecasting solutions for the hospitality industry. She has worked in the hospitality industry for more than …
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Why does detailed accounting matter for hotels, and how can innovative hotel accounting software benefit your business? Jon Harden joined M3 in 2017 and has 29 years of experience in the software and services industry. Jon’s background in technology sales includes banking and finance, custom software development, and hospitality technology. In his …
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How can hotels create personalized guest experiences from the moment of inspiration to pre-arrival? Gregg Hopkins, Founder and President of Get Hoppy Consulting, has nearly 40 years of international experience as a hospitality and travel industry professional and is known as a subject matter expert on strategic business planning, travel and hospita…
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