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Harald’s Curious Corner is where curiosity meets connection. Harald chases that question with a guest, gathers perspectives from voices across the industry, and then steps back to reflect on what it all means. The show unfolds like a story arc, part exploration, part roundtable, part reflection, blending imagination with analysis. The result: trusted insights, meaningful conversations, and forward-looking takeaways that shine a light on where learning is headed next.
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Capital H Podcast

Deloitte US

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Human Capital is no longer just an HR issue—it's a critical focus for today's workforce, C-Suite and boardroom. Join hosts Kyle Forrest and David Mallon for a front-row seat to insights derived from Deloitte's ongoing research and collaboration with organizations across industries and sectors. Making humans better at work and work better for humans™.
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Second Acts chronicles the risky, exacting, and ultimately foundational shifts that propel SaaS businesses forward. Whether it’s expanding into new geos/segments/verticals, releasing adjacent product lines, devising the next set of GTM/monetization models and org structures, scaling up requires pursuing these (often tricky) transformations (read: Second Acts) all at once. In this second season, tune in every other Thursday as Chargebee’s co-founder and CEO, Krish Subramanian, sits down with ...
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In this episode of Second Acts, Krish is joined by Docebo’s (NASDAQ: DCBO) CEO, Alessio Artuffo. Alessio talks about: Docebo’s many second acts from the early days of bootstrapping to their recent AI-native reinvention, what they have learned about sustaining balanced growth as a public SaaS company, how “clear, unarguable” enterprise value (not AI…
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Harald’s Curious Corner is where curiosity meets connection. Harald chases that question with a guest, gathers perspectives from voices across the industry, and then steps back to reflect on what it all means. The show unfolds like a story arc, part exploration, part roundtable, part reflection, blending imagination with analysis. The result: trust…
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In this episode of Second Acts, Krish is joined by Theory Ventures founder and General Partner, Tomasz Tunguz. Tomasz talks about: the three infinite learning curves that originally drew him into venture, the tricky thing that is advising operators, writing lessons that have made him one of SaaS’s most prolific and admired public thinkers, why he h…
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In this episode of Second Acts, Krish is joined by Reforge’s founder and CEO, Brian Balfour. Brian dives into: early years of Reforge’s breakout—“the strongest PMF I’d ever felt”—education business, what led to their recent AI-native second act, launching a whole suite of products within a couple of quarters as a lean team, what real-world enterpri…
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In this episode of Second Acts, Krish is joined by Optimizely’s CEO, Alex Atzberger. Alex shares notes on: why deeply integrated suites win in enterprise (and will continue to do so with AI), scaling Optimizely into an AI-powered platform (and past $400M+ in ARR), pricing AI agents that span vastly different use cases, treating monetization as a re…
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In this episode of Second Acts, Krish is joined by Dirk Hoerig, founder of commercetools. Dirk reflects on: coining “headless commerce” and the architectural decisions that let them stay ahead of wave after wave of platform shifts (including the recent agentic one), standardizing a consumption-based pricing model for wildly varying customer types, …
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In this episode of Second Acts, Krish interviews TigerEye’s (previously PlanGrid’s) co-founder and CEO, Tracy Young. Tracy talks about: her big insights from scaling one of the most formative vertical SaaS businesses (PlanGrid, acquired by Autodesk for $875m), winning with technological shifts (and where she sees TigerEye’s AI-native opportunity), …
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In this episode, host Kyle Forrest is joined by Marc Harrison, vice president at Dayforce, and Kurt Weber, managing director at Deloitte. Explore the benefits of a human-centered strategy for merger and acquisition (M&A) integrations. You'll gain insight into streamlining operations, improving employee experiences, unlocking growth opportunities an…
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How can organizations today attract—and retain—top talent? In this episode, delve into the dynamic world of compensation with host Kyle Forrest, Empsight's Jeremy Feinstein and Deloitte's Sheila Sever. You'll gain insight into important trends such as pay transparency, specialty incentive plans, benchmarking and more. Tune in now.…
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In this episode of Second Acts (a first for season two; welcome back!), the table turns as Krish is interviewed by Chargebee’s CMO, Guy Marion. They talk about: Chargebee’s founding theses, strengths, and constraints, *the* characteristic patterns (not to be found in “innovation labs”) that propel second acts, how pricing of AI products must draw o…
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In this episode, join host Kyle Forrest as he sits down with Michael Fraccaro, former chief people officer of Mastercard. Michael shares his journey from teaching to leading human resources (HR) on a global scale. Tune in now for insights on how HR leaders today are evolving, the impact of artificial intelligence on the industry, aligning talent st…
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In this episode explore what makes for effective leadership with host Kyle Forrest and Peter Fasolo, former chief human resources officer at Johnson & Johnson. You'll gain insight into the power of systems thinking, board collaboration, aligning your people agenda with enterprise strategy, and more. Tune in now and learn how to lead with impact in …
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In this episode, explore the evolving world of HR with host David Mallon, Amy Dufrane, CEO of HRCI, and Franz Gilbert Managing Director at Deloitte and HRCI Board Member. Discover how HR certification, global standards, and continuous learning are shaping the future of the profession. Learn about our Deloitte-HRCI collaboration, the importance of a…
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In this episode of the Capital H podcast, host Kyle Forrest sits down with Inna Landman—chief people officer at Procore Technologies—to explore her unconventional journey from operations into HR, the power of aligning talent with business outcomes, and what it means to lead with both head and heart in today's dynamic workplace. Tune in!…
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Join host Kyle Forrest and Rebecca Hinds, Head of The Work Innovation Lab, Asana, as they highlight the entrance of artificial intelligence (AI) adoption in the workplace. Explore AI's effects on productivity, innovation and employee experiences, along with strategies for human resources (HR) and business leaders to navigate these changes.…
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Join David Mallon, Franz Gilbert, and Matthew Shannon as they explore key insights from Deloitte's 2025 HR Technology Marketplace Predictions report. Discover how Agentic AI, talent intelligence, and task-based design are reshaping the future of work and driving HR transformation. Tune in to uncover strategies for redesigning work, navigating emerg…
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This episode of Capital H explores the transformation of corporate learning with guest Jayney Howson, SVP Global Learning & Development at ServiceNow. She shares her career journey, the integration of learning functions, ServiceNow University, and the impact of AI-driven solutions. The discussion covers business alignment, agility in learning desig…
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This episode of Capital H explores the evolving role of Fractional Chief People Officers with guests Tracie Sponenberg and Alex Seiler. They share their career journeys, the realities of Fractional leadership, and key lessons on business positioning, administrative challenges, and networking. They emphasize the importance of defining business outco…
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Join Kyle Forrest as he brings you sought-after insights and specialized knowledge from Orgvue CEO Oliver Shaw. Discover innovative strategies for leveraging workforce data, managing constant change, and aligning business outcomes with workforce strategies. Curious about how your organization can stay ahead in an era of rapid transformation and AI-…
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In this episode, CapitalH podcast host David Mallon and Cornerstone OnDemand's Mike Bollinger delve into the evolving landscape of workforce skills. Join us as we explore the rising demand for both technical and human skills, the importance of enduring human capabilities like curiosity and empathy, and the impact of AI on skill development.…
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In this episode of Capital H, Richard Rosenow, VP of People Analytics Strategy at One Model, explores the evolution of HR from process automation to data-driven strategies at the Gartner ReimagineHR Conference. He highlights the role of data quality, governance, and AI in enabling HR teams to focus on strategic insights and drive business outcomes.…
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In this episode, Capital H podcast host Kyle Forrest and Synopsys Chief People Officer Jill Larsen delve into the latest trends, challenges, and innovations shaping HR leadership, drawing insights from the recent Gartner Reimagine HR Conference in Orlando, FL. Join us as we explore the dynamic world of workforce transformation and its impacts on th…
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In this episode of the Capital H Podcast, Kyle Forrest is joined by Brandon Roberts from ServiceNow to dive into the company's transformative journey with AI. Brandon shares a comprehensive four-point plan guiding their AI strategy, covering key areas like AI operating models, data and tech infrastructure, the right investments and talent, and work…
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In this episode, Capital H podcast host Kyle Forrest sits down with Siobhan Savage, CEO and Founder of Reejig, to explore how workforce intelligence and ethical AI can unlock "zero wasted potential" in businesses and society. Drawing on insights from the Gartner Reimagine HR conference in Orlando, Siobhan shares her journey from workforce strategy …
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In this episode of Second Acts, Krish is joined by Guru’s co-founder and CEO, Rick Nucci. Rick recounts how they rediscovered product-market fit at his previous startup, Boomi (the first iPaaS that foresaw cloud’s preeminence, exited to Dell, and was last valued at $4b), the many evolutions of Guru’s all-in-one (AI Search + Intranet + Wiki) positio…
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Join David Mallon and Franz Gilbert as they bring you sought-after insights and specialized knowledge from our Human Capital analysts, Erin Spencer and Mackenzie Wilson. Discover innovative solutions emerging in the market from both established vendors and agile startups. Curious about how your organization can stay ahead in the evolving HR tech la…
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Join David Mallon, Carissa Kilgour, Matteo Zanza, and Nicole Scoble-Williams as they explore the imagination deficit highlighted in Deloitte's 2024 Global Human Capital Trends report. Discover why curiosity, empathy, and creativity are crucial in the AI era and learn from real-world examples. Tune in to uncover strategies for fostering human capabi…
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In this episode of Second Acts, Krish speaks with Copado’s CEO, Ted Elliott. Ted shares (with refreshing wit and candor): the pivots that defined Jobscience (the previous business he helmed for 18 years), a veteran’s view of building and scaling software (Copado has raised over $300m for its DevOps platform) within the Salesforce ecosystem, what ca…
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In this episode, Capital H podcast host Kyle Forrest and Deloitte's Human Resource Transformation leader Chetan Jain delve into the latest trends, challenges, and innovations shaping the HR services landscape, drawing insights from the recent Gartner Reimagine HR conference in Orlando, FL. Join us as we explore the dynamic world of HR services and …
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In this episode of Second Acts, Krish is joined by Jellyfish’s co-founder and CEO, Andrew Lau. Andrew begins the conversation with a modest admission: "Part of this is the entrepreneurial journey, probably a little impostor syndrome (we’re not done yet)... it’s hard to draw a line or make declarations around things definitively working or not. But …
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In this episode, Deloitte's Jason Flynn sits down with Google Cloud's Tracey Arnish to discuss how rather than striving for one common culture, organizations should enable a "culture of cultures" tailored to needs of local teams while aligning to organization-wide values, followed by a Deloitte roundtable featuring Sue Cantrell, Julie Duda, and Joh…
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In this episode of Second Acts, Krish is joined by Crossbeam’s co-founder and CEO, Bob Moore. Bob traces a captivating line of inflection points across the three different SaaS startups (RJMetrics; acquired by Magento, Stitch; acquired by Talend, and Crossbeam; they recently acquired their biggest, most kindred-spirited competitor, marking a major …
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In this first episode of our HR Market Insights series on Capital H, host Kyle Forrest dives into the highlights of the recent HR Tech Conference and Expo in Las Vegas. Featuring insights from industry experts Franz Gilbert and Matt Shannon, this episode explores standout themes, groundbreaking technologies, and key takeaways from the event. The di…
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In this episode of Second Acts, Krish is joined by DataSnipper’s co-founder, Jonas Ruyter, and their CEO, Vidya Peters. They shed introspective light on how they thoughtfully underwent (what often is) among the most exactingly strained transitions for scaling SaaS businesses: hiring an external leader as the CEO. Jonas: "Always, indeed, be laser fo…
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In this Second Acts episode, WP Engine’s (previously: ITWatchDogs’ and SmartBear’s) founder, Jason Cohen joins Krish to discuss: how predictability becomes required to withstand the pressures of scale, how Jason has consistently sought different roles (from CEO to CTO to Chief Innovation Officer) to contribute as a founder, how WP Engine set up all…
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In this episode, Deloitte's Jason Flynn sits down with Orgvue's Mike Bobek and M&T Bank's Calder Flynn to discuss how organizations can successfully use transparency to build trust, rather than hinder it, followed by a Deloitte roundtable discussion featuring David Mallon, Jason Flynn, and Nic Scoble-Williams.…
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