Too often business leaders are forced to choose between the needs of their company and the needs of their employees. It’s a lose/lose scenario leaving managers burned out and workers seeking other opportunities. At Work for Humans, we believe work can be designed differently. When you design work like products people love, your company wins. Work becomes irresistible, employees passionately buy into their roles every day, and your company takes measurable strides towards your vision.
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Dart Lindsley Podcasts
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Designing Time: The Future of Experience Design | Dave Norton
1:04:28
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1:04:28Most organizations think about the design of work in terms of products, services, or customer journeys. But Dave Norton has spent his career arguing that experience design goes much deeper. It is about shaping how people spend their time and, in some cases, their lives. In this episode, Dart talks to Dave about how experience design has evolved, wh…
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1
Designing AI Tools That Think With You | Dmitri Glazkov
1:08:23
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1:08:23The tools we use shape how we work, what we see, and how we think. Dmitri Glazkov, Strategy Lead at Google Labs, initiated Breadboard and helped launch Opal—tools that let people connect prompts into systems that think together like Tinkertoys for the mind. His passion is building technology that makes creativity easier and more human. In this epis…
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1
Vitsœ: Building a Company That Lasts by Breaking the Rules | Mark Adams
1:12:54
1:12:54
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1:12:54Most companies chase growth by selling more things to more people, faster. Mark Adams has spent nearly 40 years proving there is another way. As Director of Vitsœ, he runs the company with one mission: to help people live better with less that lasts longer. In this episode, Dart talks to Mark about why Vitsœ resists conventional business rules, how…
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AI as Dramaturg: What It Means to Create Art with a Machine | Matthew Gasda and Isobel McCrum
1:02:55
1:02:55
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1:02:55By Dart Lindsley / Matthew Gasda and Isobel McCrum
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Stories Over Surveys: Unlocking Human Truths About Work and Life | James Warren
1:11:43
1:11:43
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1:11:43Surveys and numbers can capture averages, but they can’t reveal the raw humanity of lived experience. Stories can. Stories connect us, capture nuance and emotion, and uncover the “why” behind our choices in ways numbers never will. In this episode, Dart and James Warren talk about why stories reveal truths surveys miss, how personal narratives can …
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Architects of Transformation: Unlocking the Real Value of People | Michael Smith
1:12:35
1:12:35
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1:12:35Leaders today are under pressure from every direction: an unpredictable economy, the rise of AI, and the constant demand for transformation while keeping the business running. Few people see those challenges more clearly than Michael Smith. He argues that leaders make the greatest impact when they act as architects of transformation rather than pla…
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1
Leadership Beyond the Individual: Relation in the Space Between Us | Jim Ferrell
1:00:59
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1:00:59One line in Martin Buber’s I and Thou stopped Jim Ferrell in his tracks. It made him realize that leadership isn’t inside the individual — it lives in the space between us. That insight became his new book, You and We: A Relational Rethinking of Work, Life, and Leadership. In it, Jim argues that progress doesn’t come from sameness, but from uniting…
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Skills at Scale: Building Organizations That Truly Learn | Sandra Loughlin
1:08:04
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1:08:04For years, Dart doubted that companies could actually make skills the building blocks of work. They felt too abstract, too static, too disconnected from real daily work. But Sandra Loughlin proved that in some cases, skills can deliver real value. In this episode, Sandra explains why skills only matter in context, why stretch assignments drive real…
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1
What the History of Germ Theory Teaches Us About Paradigm Shifts at Work | Dr. Robert Gaynes
1:29:36
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1:29:36The germ theory of disease is one of the greatest breakthroughs in human history. But it took more than 2,000 years of false starts and resistance before medicine finally recognized that germs cause disease. In his book Germ Theory, Dr. Robert Gaynes unpacks why this shift was so hard to achieve. In this episode, he and Dart explore what it teaches…
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1
Human-Centered AI: Designing Ethical Systems for Trust and Human Agency | Emily Yang
58:55
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58:55Emily Yang’s work sits at the intersection of AI ethics, governance, and human experience. She is an early advocate for bringing human-centered design and responsible innovation into the heart of enterprise AI, especially in HR and talent functions. For her, ethics is an activity — something we do, not just something we believe. In this episode, Da…
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1
Hope Before Purpose: Creating a Work Culture Everyone Wants | Jennifer Moss
1:08:22
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1:08:22When we think about fixing burnout, most conversations start with purpose, work design, or leadership. But according to Jennifer Moss, the real starting point is hope. And not vague optimism, but cognitive hope—a measurable skill that gives people the power to set goals, find ways to reach them, and keep moving forward, even in uncertain times. In …
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1
The Magic of Code: Wonder, the Experience, and Future of Programming | Sam Arbesman
1:10:02
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1:10:02Sam Arbesman writes deep, beautiful books about the boundary between technology, knowledge, and wonder. His most recent book, The Magic of Code, is another profound exploration—this time into the wonders revealed by code. Sam describes code as “a universal force—swirling through disciplines, absorbing ideas, and connecting worlds.” In this episode,…
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Work Should Be Fun, Not Just Productive | Bree Groff
1:07:19
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1:07:19Bree Groff’s new book, Today Was Fun, pushes the reset button on expectations about work. There is no reason work can’t be fun. About half of the things that make it un-fun are self-inflicted—we can just stop doing them. Take off the serious-people costume. Stop all performative work. Take a nap that is for you, not just to recharge for more work. …
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The System Is the Problem: Rethinking Business at the Systems Level | Sandra Waddock
1:03:18
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1:03:18Sandra Waddock has spent decades exploring the systems beneath the systems, asking questions about purpose, story, and the deeper operating logic of business. Sandra argues that the current model focused on growth, control, and short-term profit is no longer serving people or the planet. Instead of fixing surface-level symptoms, she invites us to r…
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Customer Centricity: Designing Your Business Around Your Best Customers | Peter Fader
1:16:19
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1:16:19As one of the world’s leading experts on customer centricity, Peter Fader noticed that many businesses were making a critical mistake: they were treating all customers the same. Peter argues that customer centricity means focusing on the customers who matter most—those who are truly driving value for your company. His work is reshaping how business…
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Time Poverty at Work: What It Costs and How to Reclaim Your Time | Ashley Whillans
1:13:41
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1:13:41Ashley Whillans has spent years studying how time, money, and workplace culture shape our well-being. As a behavioral scientist at Harvard Business School, she’s found that time poverty is more than a personal stressor—it’s a leadership challenge, an organizational blind spot, and one of the biggest barriers to well-being at work. In this episode, …
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1
Transform Your Team: Redesigning Work for Clarity and Value | Stephanie Reuss & Victoria Stuart
1:06:20
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1:06:20Stephanie Reuss and Victoria Stuart noticed that companies were making big decisions about jobs, teams, and strategy without really knowing what people were doing. So they built Beamible, a platform that maps work at the task level. It helps organizations see what is working, what is slowing people down, and what actually creates value for the busi…
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The Map to Fearless Growth: Moving Beyond Fear at Work and in Life | Amon Woulfe
1:06:02
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1:06:02Most of us don’t realize how much fear shapes how we live and show up at work. But Amon Woulfe sees it clearly. As the founder of 432Hz, he has spent over a decade helping leaders understand the deeper fears that silently drive behavior, limit growth, and erode connection. In this episode, Dart and Amon explore how fear shapes leadership, why chang…
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Is Work Worth It? A Philosopher on Why We Work | Michael Cholbi
1:05:12
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1:05:12Michael Cholbi approaches work not just as a function of economics or management but as a deep philosophical question. He brings a rare lens to the topic, one that connects ancient wisdom, contemporary ethics, and the day-to-day experience of workers today. In this episode, Michael and Dart explore how work shapes us and how it might be reimagined …
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Metacognition: The New Essential Skill for an AI World | Anthea Roberts
1:09:31
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1:09:31Anthea Roberts began her career in international law. But after years of studying global conflict and power, she realized the real problem wasn’t policy—it was perspective. People weren’t just disagreeing on solutions; they weren’t even seeing the same problems. This realization led Anthea to develop "Dragonfly Thinking," a framework designed to he…
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How to Design the Future On Purpose | Lisa Kay Solomon
1:01:14
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1:01:14Lisa Kay Solomon sees design everywhere—not just in products, but in conversations, strategies, systems, and futures. As a futurist and strategist, she has spent her career helping leaders and organizations think long-term, navigate uncertainty, and drive meaningful change through intentional design. In this episode, Lisa and Dart talk about how to…
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Inside Nubank’s Bold Experiment: HR as a Product | Suzana Kubric & Jessica Matsumoto
1:07:36
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1:07:36Nubank is the largest digital bank outside of Asia and one of the fastest-growing companies globally, recently surpassing 119 million customers across Brazil, Mexico, and Colombia. Much of that growth has been fueled by an obsessive focus on customer experience. Now, Suzana Kubric and Jessica Matsumoto are bringing that same mindset to employees. I…
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How Platforms Are Rewriting the Rules of Work | Andrei Hagiu
59:56
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59:56If work is a product, and employees are customers of that product, then every company is a multi-sided business, one that must serve both consumers and workers. According to platform economist Andrei Hagiu, how companies design that experience, how they structure control, pricing, and participation, matters more than we realize. He has spent his ca…
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Built on Audacity: How to Be Bold at Work and Take Worth-It Risks | Anne Marie Anderson
1:00:45
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1:00:45At its best, work is co-created. It’s not something companies hand out—it’s something employees help build by showing up fully and taking risks. But that kind of courage requires something we don’t talk about enough: audacity. Anne Marie Anderson has built her career on it. She’s worked in 20 countries, broken ground as one of ESPN’s first female s…
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The Surprising Power of Humility at Work | Simon Moss
1:06:43
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1:06:43When we talk about what makes a great leader, we tend to focus on confidence, decisiveness, and maybe even charisma. Less often do we talk about humility. And yet, humility, according to psychologist Dr. Simon Moss, may be the trait that unlocks the most growth, resilience, collaboration, and trust. In this episode, Dart and Simon talk about why hu…
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1
Listening Beyond Words: How to Really Hear People at Work | Oscar Trimboli
1:05:13
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1:05:13Oscar Trimboli has spent his life helping people hear what’s not being said. As a listening expert and advisor to some of the world’s largest companies, he’s discovered a surprising truth: most of us only catch a fraction of what’s being communicated. We hear the words, but miss the silences, emotion, and meaning beneath them. In this episode, Dart…
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1
How Employee Ownership Could Save America’s Democracy | Joseph Blasi
1:09:48
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1:09:48What do the drafters of the U.S. Constitution, 19th-century industrialists, and a modern defense contractor have in common? According to economic sociologist Joseph Blasi, they all believed in one powerful idea: that democracy itself depends on ownership, and that ownership should be broadly shared. He argues that if we want work to truly work for …
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The Anatomy of Genres: How Story Forms Explain the Way the World Works | John Truby Replay
1:07:29
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1:07:29From an early age, John Truby knew that stories are not just something that happens on a page. Story is all around us. It structures how we interpret events, and even how we decide how to live. For John, story forms explain the way the world works. John is a screenwriter and the founder and director of Truby’s Writers Studio in Los Angeles, where h…
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1
How to Build an Economy That Works for Everyone | Nick Romeo
1:06:50
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1:06:50As a journalist, Nick Romeo has interviewed people doing remarkable things, from running worker-owned companies to redesigning gig work as public infrastructure. These experiences shaped his new book, The Alternative: How to Build a Just Economy, and led him to one big insight: a better economy isn’t just possible—it’s already here. In this episode…
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The Progressive Work Ethic: What We Lost and How to Win It Back | Elizabeth Anderson
1:17:43
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1:17:43For centuries, the work ethic was used to justify inequality, but it also fueled a powerful movement for justice. In the final part of this series, Elizabeth Anderson and Dart Lindsley explore the progressive work ethic, a vision of labor rooted in dignity, equality, and shared prosperity. They trace how thinkers like Adam Smith, John Stuart Mill, …
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Work Ethic's Dark Turn: The War on the Poor | Elizabeth Anderson
53:10
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53:10The work ethic began as a religious principle before evolving into an economic theory. But by the 18th and 19th centuries, it had taken on a new role: a justification for social inequality. Thinkers like Adam Smith and John Stuart Mill saw work as a path to dignity and opportunity, while economists like Thomas Malthus and Nassau Senior argued that …
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1
How Work Became a Moral Duty: The Origins of the Modern Work Ethic | Elizabeth Anderson
57:27
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57:27Elizabeth Anderson is one of today’s leading political philosophers and has spent years studying how the work ethic shapes our economy, society, and politics. In her latest book, Hijacked, she explores how hard work, a principle originally intended to advance the virtue of helping others, has been used by parts of society in ways that harm workers.…
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Designing Work Like a Subscription Product: How to Retain Top Talent | Luke O’Mahoney
1:14:01
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1:14:01Luke O’Mahoney is one of the leaders of the movement to reframe work as a product that every company sells to employees. In particular, Luke has gone deep into the implications of recognizing work as a subscription product, and brings an absolute wealth of ideas to bear on how to create the kind of work experience product that employees want to buy…
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Who Owns the Experience of Work? Managers as Product Managers | Alex Komoroske
57:07
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57:07This is the third in a series of episodes with world-leading product management experts about how we might build product management best practices into team leadership. Alex Komoroske spent years as either a Product Manager or Director of Product Management for platforms that most of us use every day: Chrome, Google Maps, Google Earth, and others. …
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Beyond Accommodations: How Personalization at Work Benefits Everyone | Charlotte Dales
53:49
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53:49Most employees need some form of support to thrive at work, whether it’s flexible hours to care for a loved one, mental health resources, or a quieter space to focus. But asking for help can feel risky. That silence holds people back and costs companies more than they realize. Charlotte Dales is trying to fix that. As the co-founder and CEO of Incl…
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The California Experiment: Can Government Use Community Service to Fix Work and Heal Society? | Josh Fryday
55:06
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55:06When Josh Fryday’s wife was evacuated from Japan after the 2011 Japan disaster, he stayed behind. As a Navy officer, he joined Operation Tomodachi, one of the largest humanitarian relief efforts in history. Working alongside people who thought differently, he learned that service brings people together around a common mission to accomplish amazing …
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Your Company's Superpower: How Dyslexic Thinkers Are Shaping the Future | Kate Griggs
1:01:33
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1:01:33At eight years old, Kate Griggs sat in a parent-teacher meeting and heard the words, “She’s not very bright.” The school had already written her off. But she wasn’t struggling because she lacked intelligence. She was struggling because the system wasn’t designed for the way she thinks. Today, she’s proving that dyslexia isn’t a disadvantage, but a …
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Retirement at Risk: Is Work Is Failing the Next Generation of Retirees? | Matthew Rutledge
1:10:33
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1:10:33With a career in a stable industry and a solid plan for retirement, Matthew Rutledge’s father expected to retire on his own terms. But when he was suddenly laid off at 59, the financial impact was crushing. Watching his father struggle to bounce back at that stage of life made Matt realize how fragile retirement security really is, even for those w…
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Starbucks President: It’s Not about the Coffee, Leadership Lessons from Scaling Starbucks from 28 to 1,500 Locations | Howard Behar
1:16:50
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1:16:50Howard Behar barely graduated high school and spent just two years in community college. Yet, he became a key leader at Starbucks soon after joining the company. From the start, he saw that Starbucks was not just about coffee but about people. With no formal business degree or global experience, he relied on persistence and a deep belief in servant…
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Quiet Heroes: The Untold Stories of U.S. Public Servants at Work | Cameron Kober
51:54
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51:54For many people, the mention of government work conjures images of endless red tape and bureaucracy. In reality, though, federal employees are doing life-changing work every day. They fight hurricanes, advance cutting-edge research, protect children, and manage millions of acres of public lands. But with leadership turnover, political transitions, …
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Beyond the Job Description: Designing Work for Joy and Impact | Sam Schlimper
51:24
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51:24Sam Schlimper is the Managing Director at Randstad, the largest HR service provider in the world. Largely anchored in talent acquisition, she has over two decades of experience working with global organizations to link human potential, AI, and measurable outcomes. Over the years, Sam has witnessed countless leaders struggle with a trade-off mindset…
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Culture Change at Scale: How Design Gym Transforms Organizations by Talking to Employees | Andy Hagerman
1:12:21
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1:12:21As co-founder of The Design Gym consultancy, Andy Hagerman has spent over a decade tackling the challenge of aligning employee needs with business strategy—an issue that can make or break organizational success. Working with clients like Marriott, Cisco, HP, and Kellogg’s, he has honed his craft by addressing complex organizational needs. In this e…
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Work For Grown-Ups: Escaping Parent-Child Leadership Dynamics at Work | Sammy Burt
50:54
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50:54Companies have long treated employees like children, micromanaging their tasks and monitoring every move, hoping to boost productivity. The problem is that this approach undermines trust and stifles innovation, parenting employees instead of supporting them. Sammy Burt, author of What Is a Grown-Up Anyway, is working to shift this mindset. She help…
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Number 2 Glassdoor CEO: Leading People in 2025 and Beyond | Robert Glazer
1:06:51
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1:06:51Award-winning entrepreneur and author Robert Glazer has identified a core issue in today’s companies: the traditional “growth-at-all-costs” mindset is unsustainable. After a decade of relentless expansion, many companies are struggling to grow without burning out their employees along the way. Robert believes there is a better way—one that brings t…
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Applying Product Management Tools for a Better Employee Experience | John Cutler
1:27:30
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1:27:30Product managers are often used to setting goals and going after them with a single-minded focus, achieving success by pushing for results. If they approach the job like a mechanic—fixing, controlling, and managing tasks—they risk stifling innovation and limiting their team’s potential. Without realizing it, managers can create an environment that …
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Why Employees Quit: The Four Drivers of Job Moves in 2024 | Ethan Bernstein & Michael Horn
1:08:08
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1:08:08An estimated 1 billion people switch jobs every year, and the war for talent continues. Leaders and HR teams keep using the same hiring strategies as the average employee tenure decreases year after year. Companies aren’t addressing the root issue: employees crave meaningful work, supportive colleagues, and growth opportunities. Unless companies tr…
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Are Skills the New Currency of Work? Questioning the Skills-Based Management Paradigm | Gareth Flynn
51:51
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51:51Moments before presenting at a large conference in Sydney, Gareth Flynn was confident in sharing his expertise on skills strategy. Suddenly, his friend Dart Lindsley tapped him on the shoulder and made a bold claim: skills strategies don’t work. Faced with the unsettling possibility that his expertise might be flawed, Gareth began a research journe…
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The Heart of Leadership: Emerging from the Dark Ages of “Power-Over” Management | The Clark Family
1:09:28
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1:09:28When Kim Clark was completing research for his doctoral dissertation, he compared two nearly identical cement plants located five miles apart. As an economist, he couldn’t pinpoint why one plant was 70% more productive than the other. Determined to solve the mystery, he visited both plants and quickly found the answer: the more productive plant had…
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The Employee Experience Manifesto: Unlocking the Talent inside Your Organization | Samantha Gadd
1:02:17
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1:02:17When Samantha Gadd began her career in HR, she quickly noticed traditional HR processes and practices often overlooked the people they were meant to serve. Struggling to find the “human” in human resources, Samantha took a leap of faith and founded Humankind, an organization dedicated to putting humanity at the center of work. Today, Humankind is N…
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Social Networks: The #1 Predictor of Economic Advancement | David Obstfeld
1:19:08
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1:19:08David Obstfeld, a tenured professor with over 15 years of research experience, saw a troubling trend at universities: first-generation college students were struggling to secure job opportunities upon graduation, leaving them at a disadvantage compared to their peers. His research revealed a clear link between economic background and access to soci…
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