THE Leadership Japan Series is powered with great content from the accumulated wisdom of 100 plus years of Dale Carnegie Training. The Series is hosted in Tokyo by Dr. Greg Story, President of Dale Carnegie Training Japan and is for those highly motivated students of leadership, who want to the best in their business field.
…
continue reading
Dale Carnegie Japan Podcasts
The Japan Business Mastery Show aims to draw back the velvet curtain on what is rerally going on with doing business in Japan. Everything is so different here it can be confusing. This show will take you through all those minefields and position you for success in this market.
…
continue reading
THE Presentations Japan Series is powered by with great content from the accumulated wisdom of 100 plus years of Dale Carnegie Training. The show is hosted in Tokyo by Dr. Greg Story, President of Dale Carnegie Training Japan and is for those highly motivated students of presentations, who want to be the best in their business field.
…
continue reading
THE Sales Japan Series is powered by with great content from the accumulated wisdom of 100 plus years of Dale Carnegie Training. The show is hosted in Tokyo by Dr. Greg Story, President of Dale Carnegie Training Japan and is for those highly motivated students of sales, who want to be the best in their business field.
…
continue reading
Japan's Top Business Interviews is the premier business interview podcast for people who want to know more about business in japan. The guests cover a range of industries and organisation sizes, to present a thorough overview of issues with leading in Japan. If you are a leader, especialy someone leading in Japan, then this is the podcast for you.
…
continue reading
For succeeding in business in Japan you need to know how to lead, sell and persuade. This is what we cover in the show. No matter what the issue you will get hints, information, experience and insights into securing the necessary solutions required. Everything in the show is based on real world perspectives, with a strong emphasis on offering practical steps you can take to succeed.
…
continue reading
B2B marketing in Asia starts here. Discover APAC growth strategies, brand localization, PR, ABM and demand generation in Japan and across Asia-Pacific. The Asia AIM Podcast is your front row seat to the strategies, stories and successes powering today’s most innovative B2B brands in Japan, Southeast Asia & the wider APAC region. From generating demand and localizing brands to shaping PR strategy and executing ABM in Asia, this podcast brings you behind the scenes with marketing leaders and b ...
…
continue reading
In the last episodes we looked at how to open the presentation. Now it's time for the part that does the heavy lifting: the main body. Most people design talks the wrong way around. This process is counterintuitive but far more effective: start with the close, then build the main body, and only then design the opening. The close defines the key mes…
…
continue reading
1
279 Tomo Kamiya, President PTC Japan
1:00:05
1:00:05
Play later
Play later
Lists
Like
Liked
1:00:05"I think curiosity is very important. When you're curious about something, you listen." "You have to be at the forefront, not the back. You can't, hide behind and say, 'hey, you know, guys solve it', right?" "When they trust you, beautiful things happen." "Ideas are welcome. You know, ideas are free. But it's got be data driven." Tomo Kamiya is Pre…
…
continue reading
Creating Your Personal Style When Presenting When people hear you're speaking, do they say, "I need to attend that talk"? Style can be built on purpose—by choosing what you'll be known for and practising it in public. Q: Can you really create a personal presenting style? A: Yes. Decide your signature—energy, data, stories, razor-clear analysis—then…
…
continue reading
1
How Leaders Can Strengthen Relationships With Their Team (Part Three)
11:38
11:38
Play later
Play later
Lists
Like
Liked
11:38In Parts One and Two, we covered the relationship fundamentals: stop criticising, give sincere appreciation, understand what people want, show genuine interest, smile, and remember names. In Part Three, we move to the final three skills that make those principles work in real leadership: listening, speaking in terms of the other person's interests,…
…
continue reading
Buyers are worried about two things: buying what they don't need and paying too much for what they do buy. Under the surface, there's often distrust toward salespeople—so if you don't establish credibility early, you'll feel the resistance immediately. A strong Credibility Statement solves this. It creates trust fast, earns permission to ask questi…
…
continue reading
1
381 Why Japan's Talent Crunch Makes Retention a Core Strategy
11:36
11:36
Play later
Play later
Lists
Like
Liked
11:36Why is "recruit and retain" becoming the central talent strategy in Japan? Japan faces a demographic crunch: too few young people can meet employer demand, and this shortage has persisted for years. Since 2015, the shrinking youth population has pushed competition for early-career talent higher. With a smaller talent pool, every hiring decision car…
…
continue reading
Some speakers have "it". Even from the back of the room you can sense their inner energy, confidence, and certainty — that compelling attractiveness we call charisma. This isn't about being an extrovert or a show pony. It's about building presence and appeal in ways that work in boardrooms, conferences, online presentations (Zoom/Teams), and hybrid…
…
continue reading
1
380 Control the Narrative: What Buyers See Before You Meet
11:31
11:31
Play later
Play later
Lists
Like
Liked
11:31Why do clients "check you out" online before the first sales meeting? Buyers now assume that everything about us is only a few mouse clicks away, so online "checking you out" happens before the calendar invite becomes real. Because this scrutiny is routine and increasing, therefore your credibility is being scored before you speak a word in the mee…
…
continue reading
1
278 Benjamin Costa — Representative Director and Managing Director, La Maison du Chocolat Japan
1:10:38
1:10:38
Play later
Play later
Lists
Like
Liked
1:10:38"Leading a team is every time challenging, to be honest." "We need to make a small success every time." "There is no official language of the company. The most important is communication." "It's not if we will do or not. It is how we will do it." "Only people who are not doing nothing are not taking risk." Benjamin Costa is the Representative Direc…
…
continue reading
1
How Leaders Can Strengthen Relationships With Their Team (Part Two)
12:30
12:30
Play later
Play later
Lists
Like
Liked
12:30In Part One we covered three foundational human relations principles: avoid criticism, offer honest appreciation, and connect your requests to what the other person wants. In Part Two, we level up the relationship-building process with three more principles that are simple, timeless, and strangely rare in modern workplaces. How do leaders build tru…
…
continue reading
1
B2B Brand Storytelling in Asia with Dave McCaughan
53:39
53:39
Play later
Play later
Lists
Like
Liked
53:39B2B storytelling in Asia requires more than data; it demands emotion and cultural intelligence. In this episode, host Robert Heldt speaks with Dave McCaughan, founder of Bibliosexual, about why B2B marketing in the region succeeds when brands understand cultural differences in business communication. With 40 years across the Asia-Pacific region, Da…
…
continue reading
Most salespeople don't lose deals in the meeting—they lose them before the meeting, by turning up under-prepared, under-informed, and aimed at the wrong target. Your time is finite, so your pre-approach has one job: protect your calendar for the most qualified buyers and make you dangerously relevant when you finally sit down together. Below is a s…
…
continue reading
TED and TEDx look effortless on stage, but the behind-the-scenes prep is anything but casual. In this talk, I pulled back the velvet curtain on how I prepared for a TEDx talk—especially the parts most people skip: designing the ending first, engineering a punchy opening, and rehearsing like a maniac so tech issues don't derail you. Is TED/TEDx prep…
…
continue reading
1
277 Armel Cahierre — Founder & President, B4F (Brands for France)
1:18:52
1:18:52
Play later
Play later
Lists
Like
Liked
1:18:52"If you trust people, your life is very nice." "The bringing people together with one common objective needs to be carefully thought out and defining the processes very carefully needs to be thought out and don't imagine that the process will be figured out by the people themselves." "They are looking for a leader who is responsible, who can make t…
…
continue reading
1
279 Stop Forcing Fit: Only Sell What Solves Client Problems
7:11
7:11
Play later
Play later
Lists
Like
Liked
7:11Stop Forcing Fit: Sell What Solves Client Problems Square-peg selling destroys trust and lifetime value. Here's how to redirect, realign and customise so the solution fits the client—not the quota. Q: What's the #1 mistake salespeople make? A: Poor listening. They talk too much, miss cues and push their agenda. Start with questions and let the buye…
…
continue reading
1
How Leaders Can Strengthen Relationships With Their Team (Part One)
12:56
12:56
Play later
Play later
Lists
Like
Liked
12:56Most leaders genuinely want a strong relationship with their team, yet day-to-day reality can be messy—especially when performance feels uneven. The trap is thinking "they should change." The breakthrough is realising: you can't change others, but you can change how you think, communicate, and lead. Why do leaders get annoyed with the "80%" of the …
…
continue reading
When sales feels chaotic, it's usually because we're "doing things" without a scoreboard. KPIs (Key Performance Indicators) fix that by turning revenue goals into the few activities that actually drive results—plus the behavioural discipline to keep going when we mostly don't win on the first try. Q1) What are sales KPIs, and why do we need persona…
…
continue reading
If your opening drifts, your audience drifts. In a post-pandemic, hybrid-work world (Zoom, Teams, in-person, and everything in between), attention is brutally expensive and "micro concentration spans" feel even shorter than they used to. So in Part Two, we'll add two more high-impact openings you can apply straight away: storytelling and compliment…
…
continue reading
1
379 Why Your Posture Is Important When Presenting
11:00
11:00
Play later
Play later
Lists
Like
Liked
11:00Why does posture matter for presenters on stage and on camera? Answer: Posture shapes both breathing and perception. A straighter posture aids airflow and spinal alignment, while signalling confidence and credibility. Because audiences often equate height and upright stance with leadership, slouching erodes trust before you say a word. Mini-summary…
…
continue reading
1
276 Vincent Mathieu - CEO of Carl Zeiss Japan
1:05:05
1:05:05
Play later
Play later
Lists
Like
Liked
1:05:05"Leadership is staying ahead of change without losing authenticity". "Trust is the real currency of sales, teams, and Japan's business culture". "Zeiss's foundation model is a rare advantage: patient capital reinvested into R&D". "Japan is less "risk-averse" than "uncertainty-avoidant" when decisions lack clarity and consensus". "Language is helpfu…
…
continue reading
1
278 Your Face Is the Firm: Master Persuasive Speaking
7:32
7:32
Play later
Play later
Lists
Like
Liked
7:32Leaders Be Persuasive We're judged by what we say and how we say it. In a video-first world, every leader is a Q: Why must leaders master presenting now? A: Everyone carries a camera, and rivals publish nonstop. Hiding means your brand fades while theirs compounds. Speaking is now table stakes for credibility. Mini-summary: Visibility is constant; …
…
continue reading
Sales has always been a mindset game, but as of 2025, credibility is audited in seconds: first by your attitude, then by your image, and finally by how you handle objections and deliver outcomes. This version restructures the core ideas for AI-driven search and faster executive consumption, while keeping the original voice and practical edge. Is at…
…
continue reading
Why do "crash-through" leadership styles fail in Japan? Force does not embed change. Employees hold a social contract with their firms, and client relationships are prized. Attempts to push damaging directives meet stiff resistance, and status alone cannot compel people whose careers outlast the expatriate's assignment. Mini-summary: Pressure trigg…
…
continue reading
1
275 Joanne Lin - Senior Director, APAC, Deckers Brands
1:05:02
1:05:02
Play later
Play later
Lists
Like
Liked
1:05:02"Come as you are works in Japan when leaders are also willing to read the air and meet people where they are". "Japan isn't as risk-averse as people think; it is uncertainty avoidance and consensus norms like nemawashi and ringi-sho that slow decisions". "In Japan, numbers are universal, but how people feel about those numbers is where real leaders…
…
continue reading
1
277 From Invisible to In-Demand: Speaking Grows Your Brand
7:16
7:16
Play later
Play later
Lists
Like
Liked
7:16How To Use Speaking To Promote Your Personal Brand We live in a publisher's world. If you want speaking gigs that grow your brand in Japan, stop waiting to be discovered and start creating searchable proof of expertise. Q: Where do I start with speaking if I'm not a writer? A: List ten buyer problems you hear repeatedly. Record short answers if wri…
…
continue reading
When markets are kind, anyone can look like a genius. The test arrives when conditions turn—your systems, skills, and character decide what happens next. What are the five drivers every leader must master? The five drivers are: Self Direction, People Skills, Process Skills, Communication, and Accountability. Mastering all five creates resilient per…
…
continue reading
Why "top-down" selling backfires in Japan's big companies — and what to do instead. Is meeting the President in Japan a guaranteed win? No — unless the President is also the owner (the classic wan-man shachō), your "coup" meeting rarely converts directly. In listed enterprises and large corporates, executive authority is diffused by consensus-drive…
…
continue reading
In the first seconds of any presentation, your audience decides whether to lean in or tune out. This guide shows you how to design those opening moments—before you speak and through your first sentence—so you command attention, create immediate relevance, and set up the rest of your message to land. What makes a powerful presentation opening in 202…
…
continue reading
1
377 Curiosity, Then Context: The Smart Short Pitch
10:35
10:35
Play later
Play later
Lists
Like
Liked
10:35Why use a one-minute pitch when you dislike pitching? Answer: In settings with almost no face-to-face time—especially networking—you cannot ask deep questions to uncover needs. A one-minute pitch becomes a bridge to a follow-up meeting rather than a full sales push, avoiding the "bludgeon with data" approach. Mini-summary: Use a short bridge pitch …
…
continue reading
1
274 Martin Steenks - Previous Chief Orchestrator, Domino's Pizza Japan
56:01
56:01
Play later
Play later
Lists
Like
Liked
56:01Deliver the win, then ring the bell. Make small mistakes fast; make big learnings faster. Think global, act local — but don't go native. Do the nemawashi before the meeting, not during it. Your salary is earned in the stores: go to the gemba. A 28-year Domino's veteran, Martin Steenks began at 16 as a delivery expert in the Netherlands. He rose to …
…
continue reading
1
Hire Hunters, Not Hope: Setting Realistic Sales Expectations
8:01
8:01
Play later
Play later
Lists
Like
Liked
8:01Really Understand Your Expectations Of Your Sales Team We hire people, expect instant results, then churn the headcount when numbers lag. In Japan's tight market, that revolving door is costly. Here's how to realign expectations with reality. Q: Are you hiring farmers when you need hunters? A: Farmers maintain; hunters create. In Japan, farmers are…
…
continue reading
1
Balancing People and Process—and Leading and Doing
12:25
12:25
Play later
Play later
Lists
Like
Liked
12:25Newly promoted and still stuck in "super-doer" mode? Here's how to rebalance control, culture, and delegation so the whole team scales—safely and fast. Why do new managers struggle when they're promoted from "star doer" to "leader"? Because your brain stays in production mode while your job has shifted to people, culture, and systems. After promoti…
…
continue reading
1
The Future of Leadership in Asia: Kaizen, Jugaad, and Empathy in Action with Paul Dupuis
38:35
38:35
Play later
Play later
Lists
Like
Liked
38:35Cross-cultural leadership is one of the most critical challenges facing business leaders in Asia today. Host Robert Heldt welcomes Paul Dupuis to the Asia AIM podcast to discuss his remarkable journey leading organizations across Japan, India, and the APAC region. Paul shares insights on transformational leadership, balancing kaizen with jugaad, an…
…
continue reading
If your buyer can swap you out without pain, you don't have a USP — you have a pricing problem. In crowded markets (including post-pandemic), the game is won by changing the battlefield from price to value and risk reduction for the client. This playbook reframes features into outcomes and positions your offer so a rational buyer can't treat you as…
…
continue reading
Your audience buys your message only after they buy you. In today's era of cynicism and AI summaries, leaders need crisp structure, vivid evidence, and confident delivery to represent their organisation—and brand—brilliantly. How much does speaker credibility matter in 2025 presentations? It's everything: audiences project their judgment of you ont…
…
continue reading
1
376 In Japan, Should Presenters Recycle Content Between Talks?
10:38
10:38
Play later
Play later
Lists
Like
Liked
10:38Yes—recycling is iteration, not repetition. Each audience, venue and timing change what lands, so a second delivery becomes an upgrade: trim what dragged, expand what sparked questions, and replace weaker examples. The result is safer and stronger than untested, wholly new content. Mini-summary: Recycle to refine—familiar structure, higher quality.…
…
continue reading
1
273 Akiko Yamamoto — President, Van Cleef & Arpels Japan
59:27
59:27
Play later
Play later
Lists
Like
Liked
59:27"Care and respect aren't slogans; they're operating principles that shape decisions and client experiences". "Lead by approachability, using nemawashi-style one-to-ones to draw out quieter voices and better ideas". "Calm, clarity, and consistency beat volume; emotion never gets to outrank the message". "Consensus isn't passivity—done well, it's dis…
…
continue reading
1
275 Delegate Outcomes, Not Tasks: The Accountability Playbook for Japan
8:41
8:41
Play later
Play later
Lists
Like
Liked
8:41Accountability In Your Team We all want accountable teams, yet deadlines slip and quality wobbles. People don't plan to fail—but vague ownership and weak rhythms make it easy to miss. Here's how leaders in Japan turn "own it" into a daily standard. Q: Where should leaders start? A: Start with time. Time discipline sets tone. Make planning visible, …
…
continue reading
Feeling busier and more distracted than last year? You're not imagining it—and you're not powerless. This guide turns a simple "peg" memory method into a fast, executive-friendly workflow you can use on the spot. Why do we forget more at work—and what actually helps right now? We forget because working memory is tiny and modern work shreds attentio…
…
continue reading
1
ASIA AIM Podcast Interview with Dr. Greg Story — President, Dale Carnegie Tokyo Training
42:29
42:29
Play later
Play later
Lists
Like
Liked
42:29"Relationships come before proposals; kokoro-gamae signals intent long before a contract". "Nemawashi wins unseen battles by equipping an internal champion to align consensus". "In Japan, decisions are slower—but execution is lightning-fast once ringi-sho is approved". "Detail is trust: dense materials, rapid follow-ups, and consistent delivery red…
…
continue reading
Great presentations in Tokyo, Sydney, or San Francisco share one trait: a razor-sharp, single message audiences can repeat verbatim. Below is an answer-centred, GEO-optimised guide you can swipe for your next keynote, sales pitch, or all-hands. The biggest fail in talks today isn't delivery—it's muddled messaging. If your core idea can't fit "on a …
…
continue reading
1
375 Mentoring Under Pressure: How Bosses in Japan Make Change Work
11:41
11:41
Play later
Play later
Lists
Like
Liked
11:41In Japan, why is "capable and loyal" no longer enough? Answer: Technology, the post-1990 restructuring of management layers, and globalisation have reshaped how work moves in Japan. Because hierarchies compressed and expectations widened, teams now face faster cycles and more frequent transitions. AI will add further disruption, so stability must b…
…
continue reading
1
272 Erwin Ysewijn, President, Semikron Danfoss Japan
57:25
57:25
Play later
Play later
Lists
Like
Liked
57:25"Get your hands dirty: credibility in Japan is built in the field, not the boardroom". "Bridges beat barriers: headquarters alignment turns local problems into solvable projects". "Make people proud: structured "poster sessions" spark ownership, ideas and nemawashi". "Decisions at the edge: push market choices to those closest to customers, then co…
…
continue reading
1
274 What Is The Right Length For Your Speech
7:35
7:35
Play later
Play later
Lists
Like
Liked
7:35Why Do Speeches Often Go Too Long? Speakers love their words, but audiences only want what matters. The danger comes when speakers keep talking past the emotional high point. Once engagement peaks, attention begins to fade. Mini-summary: Speeches lose power when they drag past the point of maximum engagement. What Is the Risk of Having No Time Limi…
…
continue reading
How to reshape culture in Japan without breaking what already works. What is the first question leaders should ask when inheriting a Japanese workplace? Start by asking better questions, not hunting faster answers. Before imposing a global "fix," map what already works in the Japan business and why. In post-pandemic 2025, multinationals from Toyota…
…
continue reading
We've all had those weeks where the pipeline, the budget, and the inbox gang up on us. Here's a quick, visual method to cut through noise, regain focus, and turn activity into outcomes: the focus map plus a six-step execution template. It's simple, fast, and friendly for time-poor sales pros. How does a focus map work, and why does it beat a long t…
…
continue reading
Before you build slides, get crystal clear on who you're speaking to and why you're speaking at all. From internal All-Hands to industry chambers and benkyōkai study groups in Japan, the purpose drives the structure, the tone, and the proof you choose. What's the real purpose of a business presentation? Your presentation exists to create a specific…
…
continue reading
1
374 Selling in Japan: Why Two Out of Six Is a Win
10:39
10:39
Play later
Play later
Lists
Like
Liked
10:39Salespeople worldwide use frameworks to measure meeting success, but Japan's unique business culture challenges many Western methods. Let's explore the BANTER model—Budget, Authority, Need, Timing, Engagement, Request—and see how it fits into Japan's sales environment. 1. What is the BANTER model in sales? BANTER is a simple six-point scoring syste…
…
continue reading
1
271 Chris LaFleur, Senior Director, McLarty Associates
1:12:31
1:12:31
Play later
Play later
Lists
Like
Liked
1:12:31"Leading is easy. Getting people to follow is the hard part". "Listen first; don't pre-decide the outcome". "Japan is a Swiss watch—change one gear and the whole movement shifts". "Do nemawashi before decisions; ringi-sho is the runway, not red tape". "Bring people back to Japan—networks mature with the country". Chris LaFleur is Senior Director at…
…
continue reading
Why Are Industrial Product Presentations Often So Dull? Industrial products are technical and specification-heavy. Salespeople often present them in dry, functional ways that mirror catalogues. Buyers tune out because they don't just buy specs—they buy confidence, trust, and belief. Mini-summary: Specs alone don't sell; buyers connect with confiden…
…
continue reading