Best Crm Mvp Podcast Podcasts (2025)

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Application Lifecycle Management in Azure DevOps made easy 45:25

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2h ago45:25

45:25

Parvez Ghumra Sean Astrakhan Episode 153: Markus Erlandsson and Malin Martnes chatted with Parvez Ghumra and Sean Astrakhan about Application Lifecycle Management (ALM) and how Azure DevOps can simplify it for Power Platform projects. Parvez and Sean break down environment strategies, version control, and deployment pipelines, sharing practical ins…

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MCP and Dataverse with Daniel Laskewitz 1:03:12

1M ago1:03:12

1:03:12

Daniel Laskewitz Episode 152: Markus Erlandsson and Malin Martnes chatted with Daniel Laskewitz from Microsoft about Model Context Protocol (MCP) and its integration with Dataverse. Daniel explains how MCP, a standard developed by Anthropic, enables AI agents to interact with backend systems like Dataverse more intelligently and efficiently. He sha…

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Community with David Abu 53:45

2M ago53:45

53:45

David Abu Episode 151: Markus Erlandsson and Malin Martnes chatted with David Abu from Microsoft about Community. David starts by explaining that he built his career through Community engagement, teaching Excel via WhatsApp and organising local bootcamps. David’s current focus is on Copolit Studio and building a global agent creator community. Davi…

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Get Scrum Certified for Free: How Microsoft Partners Can Use Co-Op Funds 12:41

2M ago12:41

12:41

#162. Unlocking hidden Microsoft partner benefits? Now that’s my kind of secret! In this episode, I spill the beans on how Dynamics 365 and Power Platform partners can get their teams Scrum trained and certified — on Microsoft’s dime, without touching your training budget, thanks to Microsoft Incentive co-op funds. I walk you through what co-op fun…

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The Inevitable Underestimation of Power Platform Projects 7:07

3M ago7:07

7:07

#161. Whether you’re an internal developer working for a Microsoft customer or a consultant working for a Microsoft partner: every Power Platform or Dynamics 365 project you have ever worked on has been underestimated. Because no one wins overestimated projects...By Neil Benson

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Service with Tricia Sinclair 1:04:08

3M ago1:04:08

1:04:08

Tricia Sinclair Episode 150: Markus Erlandsson and Malin Martnes chatted with Tricia Sinclair from Avanade about Service. Tricia starts by explaining that service is more than just support, and we discuss how Microsoft has transitioned from Omnichannel to Contact Centre. AI that helps, how voice is back and more. Bio I am a results-oriented human w…

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Custom Pages in 2025 with Cathrine Bruvold 47:12

4M ago47:12

47:12

Cathrine Bruvold Episode 149: Markus Erlandsson and Malin Martnes chatted with Cathrine Bruvold from Point Taken about Custom Pages. Cathrine talks about what type of Custom Pages there are and how they can be used to enhance your mode-driven apps. Bio Power Platform Solution Architect and Head of Power Platform in Point Taken. I specialize in buil…

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AI Adoption with Areti Iles 53:15

5M ago53:15

53:15

Areti Iles Episode 148: Markus Erlandsson and Malin Martnes chatted with Areti Iles from Telefonica Tech about AI Adoption. Areti talks about what type of AI she focuses on and what types of failures she sees the most. Her recommendations to get going and what she thinks the future trends for AI are. Bio With over 15 years in the technology sector,…

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Simple CRM with Thomas Sandsør 57:28

6M ago57:28

57:28

Thomas Sandsør Episode 147: Markus Erlandsson and Malin Martnes chatted with Thomas Sandsør from Point Taken about the concept of Simple CRM. Thomas talks about his strive for simplicity and how he handles the challenges that come with that. Bio With over a decade of experience in the CRM industry (2007), I am a seasoned veteran in the field, speci…

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Preparing for the First Sprint: Design Thinking and Discovery with Hamish Sheild 40:39

7M ago40:39

40:39

#160. Hamish Sheild is a Microsoft MVP and Power Platform consultant specialising in applying Design Thinking practices to our apps and projects to make them more human-centred. Hamish and I discuss the different activities and artifacts we've experimented with before starting the delivery phase of our Power Platform and Dynamics 365 projects. Join…

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Student ambassador program with Pablo Veramendi 53:32

7M ago53:32

53:32

Pablo Veramendi Episode 146: Markus Erlandsson and Malin Martnes chatted about the student ambassador program with Pablo Veramendi from Microsoft. Pablo started by explaining the program and how easy it is to get started. He then continued by explaining how the program works, the milestones within it, and the type of personas it’s built for. Bio Pa…

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Here's when to use a waterfall approach with Power Platform 11:54

7M ago11:54

11:54

#159. Should you use a traditional, waterfall approach to build Power Platform apps? In this episode, I break down six situations when you might be tempted to use a waterfall method and share my thoughts on whether that's really the best approach. Highlights 00:11 Everyone should try waterfall at least once. 02:18 When to adopt a waterfall approach…

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Microsoft MVP Program with Tina Stenderup-Larsen 58:40

8M ago58:40

58:40

Tina Stenderup-Larsen Episode 145: Markus Erlandsson and Malin Martnes chatted about the MVP Program with Tina Stenderup-Larsen from Microsoft. Tina started by explaining why Microsoft has an MVP program and its purpose. She then continues to explain what the program is and what it takes to become an MVP. Bio As the Community Program Manager for th…

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What is Scrum and why should Power Platform teams care? 6:00

9M ago6:00

6:00

#158. It's 2025, and I still meet Power Platform and Dynamics 365 professionals that don't know what Scrum is or have an incomplete understanding of what Scrum is. Especially in job interviews! In this short episode, you'll learn: What Scrum really is Why it's a framework and not a methodology A simple hack for remembering the 18 components of Scru…

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Ignite 2024 Review with Vivian Voss 45:33

9M ago45:33

45:33

Vivian Voss Episode 144: Markus Erlandsson and Malin Martnes chatted with Vivian Voss who attended Ignite 2024 in Chicago. Vivian starts by explaining the scale of the 20,000-person event. Then she continues by explaining some of the news on the Power Platform side, like the new Power Platform admin page and news to the Power Apps Plan Designer and…

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Are Scrum Masters Overrated? 8:21

10M ago8:21

8:21

#157. Rethink the role of the scrum master. Two recent events—a thought-provoking article by agile coach Maarten Dalmijn and a leave of absence by Matthew, a beloved scrum master in my team—prompted me to question if scrum masters might be overrated. Comparing scrum teams to sports teams like Ultimate Frisbee, where players self-regulate without re…

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Opportunities the power platform and the community give with Duke DeVan 52:55

10M ago52:55

52:55

Duke DeVan Episode 143: Markus Erlandsson and Malin Martnes chatted with Duke DeVan from RSM about the Opportunities the power platform and the community offer. Duke started by explaining how he was cooking competitively, joined Power Platform Community forums, and began speaking at conferences. Bio As a Power Platform Supervisor and Architect at R…

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Episode 113: A Texas-size pitcher of Copilot kool-aid 38:41

11M ago38:41

38:41

I just got back from the 2024 Community Summit in San Antonio, TX and I wanted to share my thoughts on my experience attending the event this year. I discuss what I liked, what I didn't like, and what I think would make the event much better next year and going forward. Topics discussed: The "vibe" Where's the value? Session levels Expertise Alignm…

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It’s Power Automate not Power Integrate with Mats Necker 54:27

11M ago54:27

54:27

Mats Necker Episode 142: Markus Erlandsson and Malin Martnes chatted with Mats Necker from knk Customer Engagement about Power Automate. Mats started by explaining how he convinced speakers to dye their hair at Color Cloud Hamburg. When discussing Power Automate, Mats is passionate about its power and all the abilities that it has, however, some dr…

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Episode 112: Here's how the sausage is made 39:44

11M ago39:44

39:44

Here's what I learned as the Microsoft Business Applications Program Director for over 2 years. In this episode we will talk about: Where have I been? How did I end up at Microsoft? What did I learn? Microsoft's bets over the years Copilot The change I wish to see at Microsoft Shoutout to Neil Benson for his recommendation of https://www.acquired.f…

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Power Platform Adoption Gone Wrong with Edit Kapcari 53:01

12M ago53:01

53:01

Edit Kapcari Episode 141: Markus Erlandsson and Malin Martnes chatted with Edit Kapcari from ORBIS SE about Power Platform Adoption Gone Wrong. Edit started by explaining why the Why is so important and why that is the top 1 failing in adoption. Bio I have been part of the Microsoft ecosystem since mid-2017. My journey started as a Dynamics 365 Dev…

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The Art of Customer Insights with Pauline Kolde 53:50

1y ago53:50

53:50

Pauline Kolde Episode 140: Markus Erlandsson and Malin Martnes chatted with Pauline Kolde from Cluster Reply about the art of customer insights. Pauline starts by explaining how she got into Customer Insights and got to where she is today. She then continues to talk about the current trends in customer data management and how data quality is at the…

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Improving Your Scrum Practice - Mastering Professional Scrum - chapter 1 32:48

1y ago32:48

32:48

#156. Drawing on the book "Mastering Professional Scrum" by Stephanie Ockerman and Simon Reindl, I outline critical areas for team success, such as creating valuable products and understanding organizational influences. I emphasize five core capabilities needed for continuous improvement: teaching, facilitation, coaching, technical excellence, and …

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Microsoft Fabric with Scott Sewell 52:06

1y ago52:06

52:06

Scott Sewell Episode 139: Markus Erlandsson and Malin Martnes chatted with Scott Sewells from Microsoft about Microsoft Fabric, Power BI and Power Platform, Dataverse. Scott starts by explaining what Microsoft Fabric is and how Power BI fits in. Bio I am passionate about helping users gain insights and value from their Dataverse data with the incre…

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FastTrack Recognised Solution Architect with Matt Collins-Jones 47:24

1+ y ago47:24

47:24

Matt Collins-Jones Episode 138: Markus Erlandsson and Malin Martnes chatted with Matt Collins-Jones from Capgemini about his FastTrack Recognized Solution Architects in Power Automate. Matt posted a video a day on YouTube for more than a year. Matt starts by explaining his journey to the recognition and then what he has learned. Bio A hardworking, …

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Building XrmToolBox Plugins with Carl Cookson 37:25

1+ y ago37:25

37:25

Carl Cookson Episode 137: Markus Erlandsson and Malin Martnes chatted with Carl Cookson about the plugins he made for XrmToolBox. Carl has written 7 plugins and contributed to two others. Carl starts by explaining what XrmToolBox helps with and how he has written multiple plugins. Bio As a driven, proven Solution Architect, I provide platforms and …

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Do We Need to Rethink How We Build Power Platform and Dynamics 365 Apps? 8:27

1+ y ago8:27

8:27

#155. Explore the importance of rethinking our approach to building business applications. Discover the benefits of questioning our assumptions and adapting to new information in the dynamic landscape of app development. Unpacking the concept of "thinking like a scientist" and its impact on creating agile business apps. Understanding cognitive entr…

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Dual write with Yannick Reekmans 1:03:35

1+ y ago1:03:35

1:03:35

Yannick Reekmans Episode 136: Markus Erlandsson and Malin Martnes chatted with Yannick Reekmans from Qubix about Dual write. Yannick starts by explaining what Dual write is, what it is supposed to do and how it functions, then he begins to explain how the lack of documentation is making it hard to work with this great technology, harder than it nee…

1
Unique field service customer cases with Mark Christie 40:01

1+ y ago40:01

40:01

Mark Christie Episode 135: Markus Erlandsson and Malin Martnes chatted with Mark Christie from Proximo3 about unique field service customer cases. For the first time, we had to use a warning to sensitive listeners. Mark shared some of his experiences while working with some interesting and unusual field service cases. Bio Mark Christie has 19 Years…

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The Power of Learning Through Experiments in Power Apps Development 12:24

1+ y ago12:24

12:24

#154. Neil Benson takes us on a journey of learning through experimentation. Starting with the historical origins of smallpox inoculation, Neil discusses the importance of conducting experiments to drive innovation and problem-solving. Sharing personal experiences from his biochemistry studies to his current work in building applications with Power…

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2024 Release Wave 1 1:12:00

1+ y ago1:12:00

1:12:00

Episode 134: Markus Erlandsson and Malin Martnes have collected three guests from their respective fields, Ben Vollmer about Field Service, Tricia Sinclair about Customer Service, and Benedikt Bermann about ALM. The episode finished with Malin Martnes sharing her best things in Customer Insights and Sales. The post 2024 Release Wave 1 first appeare…

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Building an MVP Business with Kathrine Hogseth 38:34

1+ y ago38:34

38:34

Kathrine Hogseth Episode 133: Markus Erlandsson and Malin Martnes chatted with Kathrine Hogseth about being the CEO of a successful business, where most of the business applications MVP’s in Sweden work. Has she made CRM-K an MVP-factory or, do they get MVP’s because of the mindset she’s implemented in the company? What is that mindset? As the comp…

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Should .NET Developers Stick or Switch to Power Platform? 28:07

1+ y ago28:07

28:07

#153. Keith Atherton is a proper pro developer. Keith shares his journey from developing custom apps using .NET, C# and SQL Server to embracing and mastering the development of enterprise business applications using the Power Platform. What do developers lose and gain using Power Platform compared to developing an app from scratch with .NET and SQL…

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Customer Insights with Malin Martnes 48:51

2y ago48:51

48:51

Malin Martnes Episode 132: Markus Erlandsson discusses with Malin Martnes about the new Customer Insights. Malin starts by explaining what the change from old Customer Insights and Marketing is and how it affects customers. Malin provides her insights into what she thinks about this change, how the license will change and a bit about all the new fe…

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Directions Review with Andrew Bibby and Malin Martnes 47:45

2y ago47:45

47:45

Andrew Bibby and Malin Martnes Episode 131: Markus Erlandsson has a discussion with Andrew Bibby and Malin Martnes, or does he? Malin is taking over the episode and is interviewing Markus and Andrew about the Directions for Partners EMEA 2023 conference, which has a Business Central-focused conference. Why did we go? What did we learn? Bio Andrew: …

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Unpacking User Stories and Backlog Refinement with Dani Kahil 48:08

2y ago48:08

48:08

#152. Host Neil Benson is joined by the talented Dani Kahil for an insightful discussion on managing backlogs and enhancing user stories in Azure DevOps and Jira. Neil shares his experiences with Jira, highlighting some configuration challenges, while Dani expresses a strong preference for Azure DevOps. They dive into the hierarchy of backlog items…

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Security and Governance with Foyin Olajide-Bello 36:59

2y ago36:59

36:59

Foyin Olajide-Bello Episode 130: Markus Erlandsson has a discussion with Foyin Olajide-Bello from Avanade about Governance and Security in the Power Platform. Foyin provides her insights with some do’s and don’ts, where she talks about environment strategies and what happens if you just use the default environment. Then Foyin continues into securit…

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Super CRM: a case study 19:09

2y ago19:09

19:09

#151. Amazing Apps host, Neil Benson, dives into a case study from one of his team's own projects: "Member Super", a financial services organisation in Australia. With over a million members, they needed a CRM application that could handle their complex stakeholder relationships and provide exceptional service to their customers. Member Super's exi…

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A Big Bang? Going Live with Dynamics 365 or Power Platform with Andrew Bibby 44:48

2y ago44:48

44:48

#150. What does it take to have a successful go live event for your Dynamics 365 or Power Platform application. Neil Benson sat down with Andrew Bibby, a seasoned expert in Microsoft Dynamics 365 and Power Platform business applications. In this episode, Andrew shares his insights on the crucial process of preparing for and executing a successful g…

1
10 Years of CRM Rocks 15:57

2y ago15:57

15:57

CRM Rocks Episode 129: Markus Erlandsson thanks everyone for the 10 Years and invites a couple of guests to join in the celebration of CRM Rocks. The post 10 Years of CRM Rocks first appeared on CRM Rocks.By Markus Erlandsson

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Breaking Free from the Tyranny of the Deliverable with Andrew Welch 25:55

2y ago25:55

25:55

#149. Andrew Welch is the Chief Technology Officer at HSO. Andrew is an expert in IT strategy and has a wealth of experience advising customers on their big strategic technology decisions. He is also an author, Microsoft MVP, and a regular presenter at conferences. Joining us today, Andrew shares valuable insights on the importance of IT leadership…

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Amazing CRM & ERP Apps in Manufacturing with Shawn Tabor 31:43

2y ago31:43

31:43

#148. Get ready for another captivating episode of Amazing Apps! In this episode, Neil Benson engages Shawn Tabor, Director of Consulting Services at Hitachi Solutions, in an insightful conversation about the dynamic realm of Microsoft Business Applications and its role in the manufacturing and service industries. Explore Hitachi's product landscap…

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Power Platform pipelines or Azure DevOps pipelines for ALM? with Benedikt Bergmann 33:59

2y ago33:59

33:59

#147. When should you use Power Platform pipelines and when should you use Azure DevOps pipelines to deploy your Power Platform or Dynamics 365 applications? That's the question that Benedikt Bergmann answers in this episode of Amazing Apps. Benedikt is a Power Platform consultant known for his expertise in Application Lifecycle Management (ALM). N…

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2023 Release wave 2 with Benedikt Bergmann 1:19:15

2y ago1:19:15

1:19:15

Benedikt Bergmann Episode 128: Markus Erlandsson engages in a discussion with Benedikt Bergmann from CRM-Konsulterna about what is new in the 2023 release wave 2. Benedikt provides his insights into what he thinks are important changes and Markus gives his points. Bio Benedikt works as a Power Platform Consultant at CRM Konsulterna in Dynamics 365 …

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Can you really gain competitive advantage with Dynamics 365? with Martin Hinshelwood 42:12

2y ago42:12

42:12

#146. In this episode, we're thrilled to have Martin Hinshelwood from naked Agility join host, Neil Benson. Martin shares his perspectives on improving the success of agile engagements through the role of a consulting product owner, and why you should build your own business applications rather than buy Dynamics 365 if you're looking for competitiv…

1
Chris Huntingford Doesn't Believe in Citizen Developers 38:38

2y ago38:38

38:38

#145. We're back with another incredible episode of Amazing Apps, and this time we have an amazing guest on board. Neil Benson is joined by the Low Code Lead & Platform Evangelist at ANS Group, Chris Huntingford. Chris spills the beans on citizen developers, he talks about the concept of ecosystem enablement, the potential of low code platforms, th…

1
PCF in 2023 with Diana Birkelbach 51:26

2y ago51:26

51:26

Diana Birkelbach Episode 127: Markus Erlandsson and Heidi Neuhauser engage in a discussion with Diana Birkelbach from Orbis regarding what is new in PCF. Diana provides insights into the evolution of PCFs lately and how they have changed towards the better, she then continues to go through the different variants to help us understand. Bio Diana Bir…

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Joining an existing team as a new scrum master with Matthew Venamore 36:38

2y ago36:38

36:38

#144. Neil Benson is joined by Matthew Venamore, a scrum master with extensive experience coaching Dynamics 365 teams. Matthew shares valuable insights into the challenges faced by new scrum masters when joining existing teams and emphasizes the importance of empowering the team. He advises taking a standoffish stance initially, observing the team …