Best Craig Patterson Podcasts (2025)

1
Albert Chow (Silk & Snow): Canadian Roots, Sleep Country, and Expansion 21:11

Play Pause

11d ago21:11

21:11

Craig Patterson and Albert Chow, co-founder & CEO at Silk & Snow, discussed the company’s origins and growth trajectory. Launched in 2017 as a mattress-in-a-box brand, Silk & Snow quickly distinguished itself by leveraging Toronto’s local manufacturing ecosystem. From the beginning, the brand emphasized thoughtful design, supply chain transparency,…

1
What Will Become of PBS with Ed Hersh 38:52

13d ago38:52

38:52

What will become of PBS? The Public Broadcasting Service is cultural fixture that has been operating in the United States for 55 years. It is a commercial free service with more than 300 member stations and is known for iconic programs like Sesame Street, NOVA, Frontline, the PBS News Hour, Washington Week, and Mr. Rogers Neighbourhood to name a fe…

1
Samantha Jackson and Gemma Read - Remotely Piloted Aircraft System (RPAS) safety 29:48

20d ago29:48

29:48

Gemma Read from the Centre for Human Factors and Sociotechnical Systems (UniSC) chats to Samantha Jackson about Remotely Piloted Aircraft System (RPAS) safety. Samantha Jackson is a registered psychologist, human factors professional, and PhD candidate. She holds a Bachelor of Arts (Psychology), a Bachelor of Social Science (Psychology)(Honours), a…

1
How Stories Are Picked With Patrick Ho 40:18

27d ago40:18

40:18

Are you getting the news you need to know or the news you'll watch or read? Is it really skewed to the negative? Who makes that decision anyway? On The Brothers In Media three former assignment editors explain how stories are picked for you to consume. Patrick Ho of the Toronto Star is our special guest.…

1
Mary Patterson - Florida Simulation Projects in Health 41:56

1M ago41:56

41:56

Mary Patterson MD, MEd is a pediatric emergency medicine physician and the Associate Dean of Experiential Learning and the Lou Oberndorf Professor of Healthcare Technology at the University of Florida where she has directed the Center for Experiential Learning and Simulation since 2018. She is past- president of the Society for Simulation in Health…

1
Craig Fletcher - Using VR to Reduce Suicide & other HFE projects 37:13

2M ago37:13

37:13

Craig Fletcher and Sharon Todd explore the world of designing HFE into projects including some recent work on the use of VR to reduce suicide on the rail network. Craig has 25 years experience in the area of ergonomics and human factors, both in Australia and the UK. He is experienced in conducting human factors assessments for a broad range of ind…

1
Kocur/Alizadeh (The Waterfront BIA): Transforming Toronto’s Waterfront 19:32

2M ago19:32

19:32

Craig Patterson discusses the Toronto Waterfront BIA with Tim Kocur, Executive Director and Dorsa Alizadeh–Shabani, Manager of Operations. The conversation ranges from the revitalization and rising energy across Toronto’s Waterfront, focusing on the seasonal buzz, new retail openings, and exciting new restaurants like Queen’s Harbour. Alizadeh-Shab…

1
IEA & The Human Factors Edge Resource 37:25

2M ago37:25

37:25

Karen Lange-Morales, David Caple and Andrew S. Imada discusses the work of the IEA and their new publication "Giving your business the Humans Factors Edge - Making it Happen" to improve productivity, quality of products and the wellbeing of employees. The International Ergonomics Association (IEA) is a non-profit international federation of ergonom…

1
Sports Media with Trevor Thompson 33:24

2M ago33:24

33:24

Sports is one of the last places people with major disagreements can come together. But, is sports media really journalism? And if it isn't, what separates it from the thousand of podcasts and blogs on the internet. Multiple Emmy Award winner Trevor Thompson, a fixture in the Detroit sports market for 25 years, joins the Bros Who Know to give us th…

1
Donna Duffy - Design Improves Life 35:25

3M ago35:25

35:25

Sharon Todd is chatting to Donna Duffy who is a Human Factors Engineering Specialist with over 25 years of experience in human factors and psychology. As a founding Co-Director of Human Engineered, Donna brings deep expertise to industries including Defence and aviation where she likes to drive organisational change and system design excellence. Pr…

1
(Ben Hertzman) Luv2Pak’s Century of Innovation 20:49

3M ago20:49

20:49

Craig Patterson and Ben Hertzman, President of Progress Luv2Pak and Gather Packaging, discuss the remarkable evolution of the Canadian packaging company since its founding in 1917. Hertzman shares how Luv2Pak began as a hat box factory supplying icons like Holt Renfrew and Hudson’s Bay, before his family acquired it in 1981 and expanded into gift b…

1
(Tony Flanz) Think Retail Turns 20 20:18

3M ago20:18

20:18

Craig Patterson and Tony Flanz, founder and CEO of Montreal-based brokerage Think Retail, discuss the 20-year journey of Think Retail, the Montreal-based brokerage firm founded by Flanz in 2005. Flanz shares the inspiration behind launching his business—a desire to provide a more personalized, white-glove service to clients—and reflects on his firs…

1
(Ravi Rangan) Centric Software’s AI-Powered PLM Transformation 27:59

3M ago27:59

27:59

Craig Patterson and Ravi Rangan, Chief Technology Officer at Centric Software, discuss how the company’s end-to-end product lifecycle management (PLM) solutions are revolutionizing fast-moving consumer goods, fashion, and adjacent industries. Rangan details how Centric evolved from its roots in apparel PLM to now supporting footwear, consumer elect…

1
How Newsrooms Work with Laura Boast 37:16

3M ago37:16

37:16

How does a newsroom work? Do corporate overlords hand down stories to slavish employees? Is the influence more subtle than that? Laura Boast, associate editor at Wise Publishing, Inc. has worked in many newsrooms, both print and broadcast, and knows the real deal. She's a straight shooter who is never afraid to speak her mind. Laura will tell you w…

1
Science and Media with Jay Ingram 42:01

3M ago42:01

42:01

People's distrust of both science and media came to the forefront during the pandemic. Why have people lost faith in science? How can scientists and media help their own cause? Order of Canada winner, host, and author Jay Ingram, one of the best science communicators in Canadian history, talks to Scott and Craig about these issues.…

1
Comedy and News with Steve Patterson 37:30

4M ago37:30

37:30

Some of the most influential opinon shows are classified as comedies. Are they reliable news sources? Why are comedy and news such a good match. Steve Patterson, the host of CBC's The Debaters join the Brothers in Media to discuss comedy and news.By Craig Colby and Scott Colby

1
Prof Robyn Clay-Williams Designing Emergency Departments 37:06

4M ago37:06

37:06

Sharon Todd chats to Professor Robyn Clay-Williams about Emergency Department design for underserved cohorts. Robyn leads a research program at the Australian Institute of Health Innovation, Macquarie University, in the field of human factors in healthcare. Over a career spanning nearly 45 years in aviation and healthcare, Robyn has worked extensiv…

1
Misinformation with Molly Thomas 33:01

4M ago33:01

33:01

Molly Thomas of TVO's Big (If True) program joins Scott and Craig Colby to discuss misinformation. Even the best are being fooled? How do you know what's real anymore.By Craig Colby and Scott Colby

1
Sam Gerges - Ergonomics in Vehicle Manufacturing 43:49

5M ago43:49

43:49

Sharon Todd is chatting to Sam Gerges about his ergonomics programs to minimise injuries and reduce injury costs in Vehicle Manufacturing. Sam is a qualified physiotherapist, egonomics and occupational health and safety specialist with over 15 years experience working in Australia, Japan and America. Experienced across many industries including man…

1
The CBC with Simon Dingley 37:19

5M ago37:19

37:19

People have strong feelings about the CBC, Canada's government funded broadcaster, but what's the real deal? The Bros Who Know talk to former CBC reporter Simon Dingley about his experience at the national broadcaster.By Craig Colby and Scott Colby

1
The Lying Media - Episode Two 40:25

5M ago40:25

40:25

Does the media lie to you? It depends on what you mean by the media. Scott Colby, a career print journalist, and Craig Colby, a career broadcast producer, discuss personal stories from their career, famous cases of lying, the implications of lying and what can be done to protect the public.By Craig Colby and Scott Colby

1
Heather Kahle - A systems approach to her Canadian Manual Handling Projects 41:19

5M ago41:19

41:19

Heather Kahle talks with Sharon Todd about her work, her manual handling projects and the tools that she uses. As a Human Factors consultant and previous president of the Association of Canadian Ergonomists, Heather helps companies apply human organizational performance/human factors and ergonomics principles and methods. In 30 years with WorkSafeB…

1
Propaganda 33:34

6M ago33:34

33:34

We are overwhelmed with propaganda every day but what is it? Has it inflitrated the news? Who is most susceptible to it? The Bros Who Know show classic examples of propanda and examples of what it looks like today. They also tell you how to deal with it.By Craig Colby and Scott Colby

1
Jared Gordon (Faculty of Change): Inside the Mind of the Wealthy 22:12

6M ago22:12

22:12

Luxury brands may be misreading their most important customers, according to a new research report by Toronto-based consultancy Faculty of Change. The report, titled “The Secret Language of Wealth Your Company Isn’t Speaking,” dives into the shifting mindset of high-net-worth individuals and uncovers a surprising insight: luxury retail is increasin…

1
Dr Pujitha Silva - An Injury Litigation Data Project 43:53

6M ago43:53

43:53

Sharon Todd chats to Dr Puji Silva a mechanical and medical engineer about his work and research into litigation injury data. Puji primarily works in ergonomic risk assessments and litigation matters related to permanent injury in both workplace and public liability cases, applying his expertise in biomechanics, human factors, and safety design pri…

1
Myriam Belzile (Maguire Shoes): Growth and Vision of Maguire Shoes 16:15

6M ago16:15

16:15

Craig and Myriam Belzile-Maguire, Founder and Designer at Maguire Shoes, discuss the remarkable growth the Montreal-based footwear brand she founded. Known for its direct-to-consumer model, the brand offers high-quality shoes at affordable prices by cutting out traditional wholesale markups. Myriam shares how her experience as a designer inspired t…

1
Vanessa Huron - Real Drones are not Toys 39:47

7M ago39:47

39:47

Dr Vanessa Huron discusses the use of drones in various environments and the human factors aspects of drone use. Dr Vanessa Huron holds a Bachelor of Science (First Class Honours) in Medical Microbiology and Immunology, Diploma in Innovation Management and a PhD in Microbiology from the University of New South Wales. Vanessa's research focuses on h…

1
Sidney Dekker - his thoughts on Failure, Blame, and Forgiveness. 51:28

7M ago51:28

51:28

Sharon Todd chats to Professor Sidney Dekker about his experience in organisational psychology and his thoughts on incidents, blame and forgiveness. Sidney takes us on a roller-coaster ride; as he discusses error as a consequence of other factors, encourages us to set others up for success and challenges organisations to choreograph significant cha…

1
Ari Antonovsky - Human Aspects of Dependability and his work 35:07

8M ago35:07

35:07

The HFESA president Kath Jones is chatting to Ari Antonovsky about his work on Human factors and 'Human Dependability.' Dr Antonovsky was originally trained as a Materials Engineer. Through his role as a Reliability Engineer in the resource industry in Australia, Indonesia and NZ, he became involved in working directly with maintenence and operatio…

1
Stephanie Black - Organisational Performance and Wellbeing 43:00

8M ago43:00

43:00

Kath Jones our HFESA President, is discussing Organisational Performance, Cognitive Demands, and Mental Health Maturity Assessment Tools with Stephanie Black. Stephanie Black is an experienced programs manager with a diverse cross-disciplinary background. Stephanie is passionate about enhancing organisational performance and human wellbeing amidst …

1
Paul Lambertson - HFE Integration in Flight Deck Design 39:54

9M ago39:54

39:54

Paul Lambertson and Sharon Todd chat about his experience in Flight Deck design and his use of Systems Theoretical Process Analysis (STPA) (Levenson & Thomas 2018). Paul Lambertson has been in the aerospace industry for over twenty years and in that time he has had a focus on human to machine interface for the design and operations of flight decks.…

1
Work should not Hurt!-A participative ergonomics programme for kiwi tradies 41:03

10M ago41:03

41:03

Chris Polaczuk and Steve Kolose chat to Sharon Todd about their participative tradie programme. Musculoskeletal injuries have resulted in significant lost productivity in the New Zealand Construction industry and are especially prevalent in the specialist trades. Despite recent advances in health, safety and technology meaningful interventions to r…

1
Keren Halpern (Priority Software): Priority’s Omnichannel Solutions for Retailers 20:22

11M ago20:22

20:22

Craig and Keren Halpern, Product Marketing Director, Retail & Hospitality at Priority Software, discuss how Priority Software’s ERP solutions help small to mid-sized retailers streamline operations and enhance customer experience. Halpern highlights Priority’s tailored platform, which enables retailers to manage retail, POS, and ecommerce functions…

1
Creating Space for Growth: Why Purpose Matters with Suneet Bhatt 1:00:18

11M ago1:00:18

1:00:18

Text me with feedback or questions! The best story you ever told wasn't memorized, it was just known and felt very deeply... Discover the transformative journey of personal growth and purpose as we welcome Suneet Bhatt, the founder of My Authentic Journey, to the final episode of the podcast. Unearth the four significant eras of life, as inspired b…

1
Professor Catherine Burns - Improving AI Technologies in Health 33:28

11M ago33:28

33:28

Professor Catherine Burns talks to SharonTodd (CPE) about her experiences with system design and AI systems in health. Catherine M. Burns is Professor in Systems Design Engineering at the University of Waterloo, Canada and Associate Vice President, Health Initiatives at the Office of Research at the University of Waterloo. In her past administrativ…

1
Business as Art: Redefining Leadership and Cultivating Authenticity with Craig Crisler 51:58

11M ago51:58

51:58

Text me with feedback or questions! What if business could be more like art? Join me for a special birthday episode of Epochal Growth, where Craig Crisler, CEO and co-founder of SupportNinja, shares his unique journey from serial entrepreneurship to leading with humility and authenticity. Craig's personal story of recovery deeply influences his app…

1
Kate Conroy - AI Safety and Assurance 31:48

11M ago31:48

31:48

Sharon Todd is chatting to Adjunct Professor Kate Conroy one of the HFESA's Keynote speakers at our annual conference in Brisbane this year. Dr Kate Conroy is a specialist in building trustworthy, ethical, and assured robotics, autonomous systems, and artificial Intelligence (RAS-AI) systems in both military and civilian domains. Dr Conroy works in…

1
What's Your Ripple? Leaving an Impact with Greg Collins 46:43

11M ago46:43

46:43

Text me with feedback or questions! Discover the transformative insights of Greg Collins, Vice President of Revenue at Boldr, as he shares his journey from SaaS to BPOs. Learn how stepping outside conventional roles can lead to joy and growth in both personal and professional realms. Greg's conversation encourages us to focus on the intersection of…

1
Mark Ang (GoBolt): Logistics Company Expands with Technology 13:35

11M ago13:35

13:35

Craig and Mark Ang, CEO at GoBolt, discuss the company’s impressive journey from a consumer storage startup to a leading logistics company, offering fulfillment and last-mile delivery solutions for retailers. Ang highlights the company’s pivot in 2019, transitioning into logistics and scaling rapidly across Canada and the U.S., with over 1.5 millio…

1
Epochal Growth x The Supportive Crossover: Self-Service is the Future 25:12

12M ago25:12

25:12

Text me with feedback or questions! In this special crossover episode, Sarah Caminiti teams up with Mat Patterson, host of Help Scout's The Supportive, to dive into one of the hottest topics in customer service: the future of self-service and AI. As businesses evolve, so does the way we support customers, and self-service is quickly becoming the go…

1
Dr John Chan - Burnout 34:35

12M ago34:35

34:35

Kath Jones is chatting to Dr John Chan about Burnout. Dr. John Chan is the managing director at Infinite Potential, an independent not-for-profit think tank that develops high-quality, rigorous research, evaluation, and practical solutions to address some of the most pressing workplace problems. An Industrial/Organisational psychologist with 20+ ye…

1
The Future of Work: Leadership, AI, and Belonging with Luke Jamieson 50:17

12M ago50:17

50:17

Text me with feedback or questions! Imagine transforming your workplace into a hub of creativity and purpose, where AI serves as an empowering co-pilot rather than a replacement. In our latest episode, we invite you to discover how global expert Luke Jamieson transitioned from baking pastries to leading dynamic contact centers, all while championin…

1
Creating Inclusive Workplaces and Supporting Teams with Cheryl Spriggs 57:54

1y ago57:54

57:54

Text me with feedback or questions! How does one transition from the fast-paced world of Austin startups to leading a remote-first team in Denver? Find out in our enlightening conversation with Cheryl Spriggs, the Manager of Premier Support at Zapier. Cheryl opens up about her evolution from an individual contributor to a leadership role, offering …

1
Anjum Naweed - Simulation and AI 29:23

1y ago29:23

29:23

Kath Jones is chatting to Professor Anjum Naweed one the the keynote speakers at the HFESA conference in Brisbane in November this year about Simulation and AI. Professor Anjum Naweed is from the Appleton Institute for Behavioural Science in South Australia—the Adelaide-based campus of CQUniversity. Anjum is a Certified Professional Ergonomist with…

1
Mastering Customer-Centric Support with Mat Patterson 56:32

1y ago56:32

56:32

Text me with feedback or questions! Discover the ageless principles of customer support with our special guest, Mat Patterson, the Customer Service Content Lead at Help Scout. We embark on a historical journey through the fundamentals of customer service, examining how they've endured through time while facing modern challenges. Mat digs into the t…

1
Revolutionizing Product Innovation Through Customer Support with Elyse Mankin 59:07

1y ago59:07

59:07

Text me with feedback or questions! What if customer support could be the secret weapon in your arsenal for product innovation? Join us as we chat with Elyse Mankin, who takes us on a journey from her marketing roots to becoming a pivotal figure in customer support. We promise you'll discover how integrating support and product teams can revolution…

1
Reclaiming Your Power: Navigating Leadership and Power Dynamics with Sarah Caminiti 31:59

1y ago31:59

31:59

Text me with feedback or questions! What if you could reclaim your power and reshape the narrative of your life? Join me, Sarah Caminiti, as I celebrate a personal milestone on this episode of Epochal Growth. Reflecting on my journey to empowerment, I share how tuning into the universe's signals has guided me to reclaim control and value my self-wo…

1
Leucepe Martinez (eTail Toronto): Key Themes, Speakers And Networking at eTail Toronto 12:17

1y ago12:17

12:17

Craig and Leucepe (Leo) Martinez, Program Director at eTail Toronto, discuss the upcoming eTail Toronto conference, set to take place on September 25-26 at the Hyatt Regency Toronto (Register here). The event, known for its practical and actionable insights, will gather over 300 attendees and 75 speakers, offering a comprehensive exploration of the…

1
Professor Mark Young - "Thinking Human" 38:02

1y ago38:02

38:02

Sharon Todd and Professor Mark Young the current President of the CIEHF discuss his work in automated transport and the Think Human project to be launched in the midlands of the UK. Professor Mark Young is Professor of Human Factors in Transport within the Transportation Research Group at the University of Southampton and current President of the C…

1
AI's Role in Elevating Customer Engagement with Rob Dwyer 53:46

1y ago53:46

53:46

Text me with feedback or questions! Unlock the secrets of AI's transformative power in customer engagement with our special guest, Rob Dwyer, Vice President of Customer Engagement at Customer Direct and HappiTu. Rob brings a wealth of experience from both BPO and technology sectors, shedding light on the nuanced interplay between advanced AI tools …