Real estate is housing, its business, and so much more. Its complex. This podcast breaks down complex real estate issues such as sales, mortgages, foreclosures, and more. My name is Chuck Hamm. I began in real estate started after college when I became a sales agent in 2004, a licensed broker in 2008, then graduated of law school in 2017, and passed the California Bar Exam in 2019. I am a licensed mortgage loan originator, and principal and officer of California Mortgage Professionals, and I ...
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Chuck Hicks Podcasts
Mental Selling: The Sales Performance Podcast is a show for motivated problem solvers in sales, leadership and customer service. Each episode features a conversation with sales leaders and industry experts who understand the importance of the mindset and skill set needed to be exceptional at building trusted customer relationships. In this podcast, we get below the surface, tapping into the emotional and psychological drivers of lasting sales and service success. You’ll hear stories and insi ...
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Building Global Sales Teams with Gearoid Cox
32:56
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32:56Sales success isn’t just about hitting numbers. It’s about equipping people with the right mindset, tools, and support to thrive. Gearoid Cox, founder and CEO of SalesPipeline shares how sales leaders can move beyond one-time onboarding and build a culture of continuous training, appreciation, and intentional leadership. He explores why top perform…
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Ep 118 Intentional Sales Strategies with Jacob Hicks
24:08
24:08
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24:08True sales success is about growth, intentionality, and staying true to your values. Jacob Hicks, sales success coach and leadership mentor, shares practical strategies for breaking through comfort zones with consistent, value-based follow-up, mastering time management through tools like time blocking and ‘chaos time,’ and creating sustainable succ…
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Ep 117 Personalizing the Sales Journey Through Buyer Enablement with Garin Hess
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29:55
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29:55You can beat the competition. You can’t survive confusion. Garin Hess, founder of Consensus and author of Selling is Hard. Buying is Harder. joins the show to share why making it easier for people to buy should be every sales team’s mission. Drawing from his background in learning and development, Garin explains how buyer enablement transforms sell…
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Ep 116 Game-Time Communication Tactics with Jen Mueller
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33:40Effective communication under pressure isn’t just a sports skill, it’s a sales advantage. Jen Mueller, longtime sports broadcaster and founder of Talk Sporty to Me, has spent over two decades asking high-stakes questions in high-pressure moments. From NFL sidelines to MLB dugouts, Jen shares how the fundamentals of sports communication translate di…
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Ep 115 Resilience and Relationships in Wealth Management with Brad Jung
28:21
28:21
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28:21Resilience, trust, and personalization are the key ingredients for sales leadership success in today’s evolving market. Brad Jung, Managing Director, Head of North America, Advisor & Intermediary Solutions at Russell Investments, reflects on his journey from a paper route to leading digital strategy and sales teams. He talks about how the focus in …
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Ep 114 Drive Meaningful Engagement, Not Just Metrics with Em Holldorf
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31:19
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31:19Building authentic connections through marketing is more important than ever, especially in an age of automation. Em Holldorf, Director of Demand Generation at Integrity Solutions, shares how a human-first mindset has guided her career—from organic farming to edtech. She explains why purpose, values, and collaboration are the backbone of effective …
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Purchase Agreement: Permits & Transfer Tax Negotiations.
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13:27Send us a text In this episode, we break down key questions from the residential offer form—especially the often-misunderstood Q5 and Q6—where sellers are typically responsible for city inspections, permits, and government compliance. Whether you’re a new agent, a homeowner, or just curious about how the fine print affects your deal, this episode g…
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Ep 113 Connect Authentically and Influence Effectively with Lauren Deal
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29:37Connecting with others through a screen isn't easy, but it’s now essential. Lauren Deal, former live TV host and current facilitator at Integrity Solutions, shares how her background in broadcasting shaped the way she builds trust quickly, stays grounded under pressure, and brings energy to every conversation. She explains how sales professionals c…
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Ep 112 Coaching for Success and Leading with Purpose with Danita High
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31:11Creating a culture of coaching and leading with purpose can transform both people and businesses. Danita High, Senior Vice President of Culture and Employee Development at First Community Bank, shares her journey of implementing a coaching program that nurtures leadership and prevents burnout. She discusses how intentional leadership development ca…
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Ep 111 The Neuroscience of Sales Influence with Chuck Karvelas
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30:16Emotional intelligence shapes how top performers lead and sell. Chuck Karvelas, longtime L&D professional in the therapeutics industry, breaks down how neuroscience, empathy, and behavior change drive better outcomes in the life sciences space. With a background in theater and a passion for human connection, Chuck shares how slowing down and listen…
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David Reel on Lucy Hicks in Oxnard: Gender, Glamour, and a Federal Indictment
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26:41Send us a text In this episode, Chuck Hamm interviews David Reel—Ventura County and Camarillo City Historian, author, and fellow podcaster—about the fascinating story of Lucy Hicks. Once a celebrated hostess and chef in Oxnard during the early 20th century, Lucy became the center of national controversy when her identity and past collided with fede…
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Ep 110 Leading With Character and Purpose with Brett Shively, CEO of Integrity Solutions
24:36
24:36
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24:36Resilience sets the foundation for meaningful growth in modern sales.Brett Shively, CEO of Integrity Solutions, shares how a people-first mindset, repeatable systems, and core values drive long-term success. With decades of experience in the learning and development space, Brett reflects on what it really means to lead with character and purpose th…
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Ep 109 Coaching for Sales Congruence with Derek Roberts, President of Roberts Business Group
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38:02Performance starts with the foundations, and high performers never lose sight of what got them there.Derek Roberts, President of Roberts Business Group is back with Mental Selling host Hayley Parr to discuss what really drives sales teams to hit their potential. Derek shares stories from his decades in sales leadership, explains why selling is a no…
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Ep 108 Shaping Future Bankers with Duncan Taylor, SVP/COO of Washington Bankers Association
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32:45Courage is key to shaping the future of sales and leadership. Duncan Taylor, COO and SVP of the Washington Bankers Association, reveals how attributes such as bravery, ethics, and understanding drive success in evolving industries. With a career that ranges from technology startups to nonprofit work, Duncan offers a refreshing take on developing ta…
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Staying Cool with Comfort Regulator: A Conversation with Burton, HVAC Pro from SoCal
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24:40Send us a text In this episode, we sit down with Burton, the owner of Comfort Regulator Heating and Cooling, serving the Los Angeles area and surrounding parts of Southern California. Burton shares insights into HVAC, how he built his business, and the principles that guide how he serves clients with honesty, precision, and professionalism. We also…
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Ep 107 Selling with Integrity with Mike O’Brien, EVP of Sales at Integrity Solutions
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23:32Selling with integrity is how lasting relationships are truly built.Mike O’Brien, EVP of Sales at Integrity Solutions, shares how values like trust, honesty, and curiosity shape the way great sellers show up for their clients. With a background that spans marketing, product, and sales leadership, Mike brings a unique perspective on what it really m…
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Landlord Pitfalls: Properly Handling Abandoned Tenant Property
9:18
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9:18Send us a text In this episode, Chuck uncovers the crucial steps every landlord must follow when dealing with property left behind by tenants. He explains notice requirements, mandatory storage guidelines, and the proper methods for selling or disposing of items—all designed to protect landlords from costly legal missteps. You’ll learn why it’s not…
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Ep 106 Meet the New Host of Mental Selling by Integrity Solutions, Hayley Parr
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6:54It’s a new chapter for Mental Selling.Hayley Parr, Head of Marketing at Integrity Solutions, steps in as the new host, bringing a marketer’s perspective to sales. While she’s never carried a quota, she knows that great sales and marketing go hand in hand—and she’s here to listen, learn, and lead meaningful conversations.The essence of the show isn’…
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Ep 105 [Replay] How to Stand Out and Become Irreplaceable in Sales
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40:24In sales, there exists a set of special habits that can turn an ordinary seller into a sales unicorn, someone who stands out and excels beyond expectations. These habits aren't magic spells or superpowers; they're simple practices anyone can adopt and master with dedication and effort.In this conversation, William Vanderbloemen, author, CEO and Fou…
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Public Records: Your Right to Know and how to Enforce the Public Records Law
18:09
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18:09Send us a text Join attorney Charles A. Hamm as he explores the California Public Records Act (PRA) and the Freedom of Information Act (FOIA), empowering individuals, businesses, and journalists to access government records. This podcast breaks down legal strategies for submitting and enforcing requests, overcoming government resistance, and ensuri…
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Ep 104 [Replay] Leaning Into Your Strengths to Thrive in Sales
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34:05Salespeople face a multitude of challenges including burnout or understanding their why, all of which can hinder personal growth. Because of this, it’s crucial to cultivate resilience, clarify roles, and foster open dialogue to combat these issues and enhance overall well-being.Jaclynn Robinson, Executive Coach and Senior Workplace Consultant, assi…
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Mediation & Arbitration in the CAR Residential Purchase Agreement
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19:23Send us a text In this episode, we break down the dispute resolution provisions in the California Association of REALTORS® (CAR) Residential Purchase Agreement (RPA) and Lease Agreement. Understanding mediation and arbitration is critical for buyers, sellers, and agents alike to make informed decisions before signing. We’ll cover: Mediation: Why it…
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Ep 103 [Replay] What the Top 1% of Sales Performers Believe
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49:35Scott Ingram is a sales expert and podcast host who has interviewed top performers in the industry to uncover the secrets to their success. He is passionate about helping salespeople understand the importance of mindset, belief, and productivity in achieving success. Better said, he helps salespeople unlock their superpower.In this episode, Scott r…
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In sales, the right culture can make or break your results.Bob Kelly, Chairman of the Sales Management Association, discusses why a thriving sales culture is essential for success. He explains how ethical practices, transparency, and a commitment to continuous learning shape the foundation of high-performing teams.In this episode, Bob also highligh…
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Exploring Ketone MonoEsters with Frank LLosa of KetoneAid
48:05
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48:05Send us a text The pro cyclists' secret is out—ketones power faster recovery, peak endurance, and next-level performance. In this episode, Chuck sits down with Frank LLosa, the owner of KetoneAid and Hard Ketones, to dive deep into the science and benefits of exogenous ketones. They discuss KetoneAid products, including the powerful KE4 Pro Ketone …
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Ep 101 Building Trust in Sales through Feedback and Candor
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37:31Feedback is a powerful tool for growth, but how do you create an environment where it becomes part of the culture? In this episode, Dan Greene, Chief Revenue Officer at Radical Candor, shares how feedback shaped his journey from flying planes in the Navy to leading high-performing sales teams at Google. He breaks down the strategies for making feed…
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Send us a text Welcome to the latest episode of the podcast! Chuck talks about new for 2025 affecting the mortgage and real estate industry, highlighting potential regulatory changes and market impacts. Chuck provides a re-cap of California’s new law requiring buyer representation agreements before property viewings and its implications for buyers …
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Ep 100 The Secret to Building a Thriving Sales Culture
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46:15Success in sales isn’t just about hitting numbers. It’s about creating deeper connections, building trust, and fostering a culture that drives long-term success.In this episode, Kevin Eikenberry, Chief Potential Officer at The Kevin Eikenberry Group and author of upcoming book Flexible Leadership: Navigating Uncertainty and Lead with Confidence, jo…
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Ep 099 The Best of Mental Selling in 2024
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17:15Sales is more than just closing deals. It’s about the journey, the connections made, and the lessons learned along the way. In this special year-end episode, host Will Milano looks back at the most impactful conversations of 2024 on Mental Selling, highlighting the episodes and ideas that shaped a year of growth and discovery.From uncovering the po…
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New Laws 2025: Foreclosure Updates allow Borrowers more time to Sell Home before Foreclosure
26:52
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26:52Send us a text In this episode, we explore the significant changes introduced by California Assembly Bill 2424, effective January 1, 2025, which reshapes the foreclosure process for residential properties with 1 to 4 units. We discuss new requirements that extend foreclosure sale timelines, including a 45-day postponement when a listing agreement i…
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Ep 098 Taking Control of Your Success in Sales
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33:44Sales is an unpredictable profession, but success comes from focusing on what you can control. In this episode, Elizabeth Lotardo, VP of Client Services at McLeod & More, Inc., shares insights from her latest book, Leading Yourself. She provides a guide for how sales professionals can navigate ambitious targets, manage challenging workplace dynamic…
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Ep 097 Proven Methods for Building Trust in Sales
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29:06People don’t buy from brands they don’t trust. So how can you build the trust that drives sales?David Horsager, CEO of the Trust Edge Leadership Institute, shares why trust is the ultimate driver of sales success. With insights from his book Trust Matters More Than Ever, David explains the eight pillars of trust and how to build it at every touchpo…
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Send us a text In this episode of the Fund2000.com Real Estate Podcast, we have two crucial topics for real estate professionals and private investors in California. First, we explore the importance of using a broker to arrange private mortgage loans, highlighting how this practice protects lenders from usury laws and showcasing lessons from our ex…
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Ep 096 Building Your Personal Brand in Sales
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33:37LinkedIn has evolved beyond being just a digital resume for job hunting. It’s now a powerful tool for building your personal brand.Natasha Walstra, Founder and CEO of NearPoint Strategies, shares how sales professionals can leverage online platforms to build trust, connect with prospects, and increase sales. She shares her own journey, from struggl…
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Ep 095 How Sellers Can Stay Relevant in the Digital Age
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31:08How can sellers stay relevant in this digital age?Shama Hyder, Founder and CEO of Zen Media, shares the behaviors of modern buyers and how sellers can adapt. Since 95% of potential clients aren’t actively ready to buy, staying top-of-mind is more important than ever. Shama shares strategies for building a personal brand and fostering trust through …
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Ep 094 Building High-Performance Sales Teams Through Coaching
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32:49All high-performing sales teams have one thing in common—conflict.When handled thoughtfully, conflict can actually strengthen teams and drive success. Darcy Luoma, CEO of Darcy Luoma Coaching & Consulting, discusses the key elements that set thriving sales teams apart. It’s important to clearly define roles and responsibilities, allowing team membe…
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Revolutionizing Real Estate with Rexdat: A Conversation with Anvesh Chakravartula
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33:24Send us a text In this episode, we sit down with Anvesh Chakravartula, the visionary behind Rexdat, a platform aiming to bring transparency and uniformity to the real estate sales industry. We discuss the primary vision driving Rexdat and Realoq's mission to streamline real estate processes. Anvesh shares insights into Rexdat's unique selling point…
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Ep 093 Core Sales Skills for the Next Generation of Buyers
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36:11Sales is rapidly changing as younger buyers and larger, more complex buying committees become the norm. In this episode, Matt Heinz, Founder and President of Heinz Marketing, explains how the growing influence of millennial and Gen Z decision-makers is driving sales teams to change their communication styles. Despite these shifts, foundational skil…
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What’s the future of sales? Many say there’s never been a better time to be in Sales. But how is it evolving as a profession, and what will its future hold? Meet Alexine Mudawar, CEO of Women in Sales and a powerhouse in sales leadership and community support. In this episode, Alexine joins host Will Milano to discuss the challenges of enterprise s…
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Homelessness to Housing: Real Life example of how to help, Lloyd's Journey to Permanent Housing
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29:13Send us a text In this episode, we catch up with Doug, a local homeless advocate, to hear an important update on Lloyd, a formerly homeless individual who we met in a previous episode. Doug shares how he helped Lloyd secure permanent housing through a HUD voucher. We also discuss the challenges faced by other unhoused individuals, and how to help t…
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A thriving workplace culture is the secret behind every successful sales organization. And that starts with connection. It's not just about achieving task excellence but also building relationships within your team. Yet, many sales leaders overlook this, leading to a disconnected workforce. Michael Stallard is here to guide us through this topic. A…
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Changes in the MLS Rules (NAR Lawsuit): What Buyers and Agents Need to Know
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22:19Send us a text In this episode, we're discussing the recent NAR lawsuit and MLS rule change that now requires buyers to sign a representation agreement before viewing properties. We'll explain what this means for buyers and agents, and how it shifts the dynamics of the real estate market. We'll also cover important topics like commission negotiatio…
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Ep 090 Effective Conflict Resolution in Sales
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39:55Navigating conflict with clients or colleagues can feel like a relentless challenge. In the high-stakes world of sales and leadership, mastering conflict management isn't just a skill—it's the game-changer that can elevate your success and deepen your relationships.In this episode, Liane Davey, an organizational psychologist and acclaimed author, j…
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Homeowners Insurance in Crisis: Understanding California's Challenges and Solutions
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24:51Send us a text In this episode, Luke and Chuck discuss the pressing issue of homeowners insurance in California. They explore the root causes of the current crisis, including poor policy decisions from inadequate forest management to bad legislative policy as to insurance companies. The discussion explains how these factors impact mortgage affordab…
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Ep 089 Addressing the Mental Health Crisis in Sales
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37:25Stress isn't just a career hazard for salespeople—it's a silent performance killer. According to research, over 70% of sellers struggle with their mental health. Jeff Riseley, the founder of Sales Health Alliance, talks in-depth about the data and what professionals and managers can do to address this mental health crisis in sales. As a coach, Jeff…
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Ep 088 Building a Customer-Centric Culture in Sales
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33:09Understanding the broader customer journey and the impact of customer feedback can make all the difference in sales. Annette Franz, founder and CEO of CX Journey Inc., is a thought leader in customer experience, empowering organizations to embrace a customer-centric approach. In this episode, Annette shares the transformational power of customer fe…
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Ep 087 Turning Preparation Into a Habit in Sales
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35:34What separates high performers from average salespeople? The answer is preparation.Paul M. Caffrey, co-author of The Work Before the Work, discusses how deliberate preparation can elevate sales performance. Elite sales professionals always put their clients first, providing them with value every step of the way. Paul encourages salespeople to be in…
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Ep 086 Developing Executive Presence in Sales
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38:06Sales continues to evolve rapidly, but the one constant is that meaningful customer relationships lead to long-term success. To build genuine connections, sales professionals must establish trust, rapport and credibility—and Doug Dvorak is here to show us how to do just that.Doug Dvorak is not your average sales expert – he's the founder of the Sal…
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Ep 085 The Blend of Art & Science that is Sales
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33:40Sales is a fascinating blend of art and science, combining human relationships with the right technology to foster and develop connections. It requires discipline, process, motivation, and resilience. In today's dynamic sales landscape, succeeding authentically demands a delicate balance between these elements.In this conversation Paul Fuller, Chie…
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Technology often takes center stage in today’s world, and it's important to remember the human connection in sales. We need to find a balance between providing information and understanding our customers' needs because knowing is better than telling. By listening to our customers and truly understanding their needs, we can provide better solutions …
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