Failures or lessons? We’ve all had them and all continue to experience them. They are the ultimate experiences that allow us to really get to know ourselves, to improve ourselves and to keep moving forward. While there may be some sort of negative social stigma surrounding them, failures are in fact what allow us to eventually succeed and achieve our best work. For without them, there would be no learning from our mistakes or even opportunities to improve and reach that next major milestone. ...
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Chris Buttenham Podcasts

1
Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Tersh Blissett & Josh Crouch
Ready to revolutionize your home service business? Tune into the Service Business Mastery Podcast! We dive deep into automation and AI, including swarm agents, AI chatbots, and AI voice agents, to help you streamline and optimize your operations. Whether you're in HVAC, plumbing, electrical, or any other home service trade, we cover leadership, marketing, finance, pricing, and HR to give you the edge you need. Click here to transform your business and embrace the future today!
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I give you a front-row seat to the future of learning. Thanks for listening to the Reaching the UML Podcast where I share in-depth discussions with learning and development professionals reaching the Untethered Modern Learner.
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How Service Businesses Lose Millions from Missed Calls and Recover Revenue with AI - Paul C. Cebulak
51:50
51:50
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51:50Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - https://bit.ly/3CZTDte __________________________________________ Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! http://www.servicebusinessmastery.com In this episode of the Service Business Mast…
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How the HVAC Industry Is Being Disrupted by LG’s US Manufacturing & Inverter Tech - Dustin Ketchem
36:54
36:54
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36:54Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - https://bit.ly/3CZTDte __________________________________________ Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! http://www.servicebusinessmastery.com On this week’s Service Business Mastery Podc…
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1
The Accountability & Recruiting Blueprint for Trades Leaders to Build Teams That Stay - Kevin Hill
42:01
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42:01Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - https://bit.ly/3CZTDte __________________________________________ Get Ready: TAP Into the Future | October 3-5, 2025 | Savannah, GA Don’t miss 3 dynamic days of business growth strategies, process automation, and client retention insights. 🎟️ Seat…
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1
The Cold Calling and Payroll Tax Strategies That Built a $10M Business with Matthew & Jacob Abbott
27:35
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27:35Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - https://bit.ly/3CZTDte __________________________________________ Mark Your Calendar: TAP Into the Future | October 3-5, 2025 | Savannah, GA Join us for 3 action-packed days of learning business growth tips, automating processes, and boosting clie…
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1
Smart HVAC Tech for Contractors to Build Recurring Revenue and Own Client Data with Dan Goodman
44:12
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44:12Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - https://bit.ly/3CZTDte __________________________________________ Join Us at: TAP Into the Future | October 3–5, 2025 | Savannah, GA Spend three action-packed days diving into practical automation strategies, exclusive access to the Savannah Banan…
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1
How Service Business Owners Use AI Voice Agents to Replace CSRs & Book 75% of Calls - Nathan Keller
53:12
53:12
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53:12Call this demo number to experience Free2Grow : (719) 414-9355 Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - https://bit.ly/3CZTDte __________________________________________ Don’t Miss This: TAP Into the Future | October 3–5, 2025 | Savannah, GA Get ready for three powerful days of practical…
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How Service Business Owners Use Phantom Equity to Retain Talent & Avoid Entitlement - Chris Buttenham
48:36
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48:36Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - https://bit.ly/3CZTDte ---------------------------------------------------- Save the Date: TAP Into the Future | October 3-5, 2025 | Savannah, GA Join us for 3 powerful days of hands-on automation strategies, exclusive Savannah Bananas access, and…
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1
The Transparent Pricing Strategy for Service Pros to Drive 500% More Leads with Marcus Sheridan
1:09:15
1:09:15
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1:09:15Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - https://bit.ly/3CZTDte---------------------------------------------------- 🎙️ This Week’s Podcast – Exclusive TAP Preview with Marcus Sheridan Mark Your Calendar: TAP Into The Future – October 3–5, 2025 | Savannah, GA Get ready for AI & Automation…
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1
The HVAC Growth Path for Trade Pros Using Creative Videos and Bold Marketing with David Cochran
47:10
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47:10Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - https://bit.ly/3CZTDte ---------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! https://www.servicebusinessmastery.com In this episode of the Service Bu…
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1
How Home Service Pros Use Emotional Automation to Win Referrals and Brand Love with Caleb Baitz
46:34
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46:34Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - https://bit.ly/3CZTDte ---------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! https://www.servicebusinessmastery.com In this episode of the Service Bu…
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1
HVAC Hiring Strategies for Service Leaders to Replace B Players with ATS Culture – Ryan Naylor
38:12
38:12
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38:12Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - https://bit.ly/3CZTDte ---------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! https://www.servicebusinessmastery.com In this episode of the Service Bu…
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1
How to Fix Trades Marketing by Using StoryBrand to Boost Calls and Stand Out with Amber Gaige
35:48
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35:48Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - https://bit.ly/3CZTDte ---------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! https://www.servicebusinessmastery.com In this episode of the Service Bu…
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1
The Truth About Selling Trades Businesses for Maximum Value with Gregg Schonhorn
45:46
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45:46Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - https://bit.ly/3CZTDte --------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! https://www.servicebusinessmastery.com In this episode of the Service Bus…
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How Contractors Escape Burnout and Build Wealth by Pricing Right and Slowing Down with Clay & Joseph
56:08
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56:08Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - https://bit.ly/3CZTDte ---------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! https://www.servicebusinessmastery.com In this episode of the Service Bu…
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1
Why Trade Business Founders Fail to Scale and How EOS Fixes Leadership Gaps with Eric McGrath
50:52
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50:52Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - https://bit.ly/3CZTDte ---------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! https://www.servicebusinessmastery.com In this episode of the Service Bu…
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1
How One CEO Turned Harsh Feedback into a $6M Growth Exit using MAP Systems with Michael Caito
38:09
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38:09Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - https://bit.ly/3CZTDte ---------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! https://www.servicebusinessmastery.com In this episode of the Service Bu…
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1
Warranty Strategy for HVAC Contractors to Build Wealth, Cut Risk & Boost Exit Value with Jacob & Wil
1:09:41
1:09:41
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1:09:41Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - https://bit.ly/3CZTDte ---------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! https://www.servicebusinessmastery.com In this episode of the Service Bu…
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1
The Service Business Strategy to Hit $137M in Sales with No Branding or Fluff with Justin Riley
55:34
55:34
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55:34Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - https://bit.ly/3CZTDte ---------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! https://www.servicebusinessmastery.com In this episode of Service Busine…
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How Entrepreneurs Fix Burnout & Libido Loss using Testosterone & Peptides - Dr Adam & Paul Bakhtiar
1:06:12
1:06:12
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1:06:12Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - https://bit.ly/3CZTDte --------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! https://www.servicebusinessmastery.com In this Service Business Mastery p…
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1
AI Call Tracking for Contractors to Maximize Marketing ROI with CallRail Tools – Nick Jascomb
41:06
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41:06Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - https://bit.ly/3CZTDte ---------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! https://www.servicebusinessmastery.com In this episode of service busine…
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1
Using TikTok to Attract Customers For HVAC and Plumbing Businesses with Jen McKee
59:23
59:23
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59:23Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - https://bit.ly/3CZTDte ---------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! https://www.servicebusinessmastery.com In this episode, recorded live at…
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1
How most home service businesses are misled by CPAs with Kristen Deese
42:04
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42:04Learn how to automate tasks, save time, and increase your profit. No Coding required! 👉 Enroll Today - https://bit.ly/3CZTDte ---------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! https://www.servicebusinessmastery.com In this episode, hosts Tersh Blis…
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1
HVAC Hiring & Leadership Tactics That Built a 90% Retention Rate & Leveraged AI - Dustin Van Orman
22:56
22:56
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22:56Learn how to automate tasks, save time, and increase your profit.No coding required! 👉 Enroll Today - https://bit.ly/3CZTDte ---------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! https://www.servicebusinessmastery.com In this episode, recorded live at …
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1
How ChatGPT and Other AIs Are Changing SEO Forever with Mike Venidis
46:34
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46:34Learn how to automate tasks, save time, and increase your profit. No coding required! 👉 Enroll Today- https://bit.ly/3CZTDte ---------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! https://www.servicebusinessmastery.com In this episode, recorded live at …
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1
How AI Is Revolutionizing HVAC Businesses by Automating SOPs and Preventing Costly Mistakes
50:02
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50:02Learn how to automate tasks, save time, and increase your profit. No coding required! 👉 Enroll Today- https://bit.ly/3CZTDte ------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, recorded live at AHR 2025 in…
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1
How Private Equity, AI and Branding Are Transforming HVAC Businesses in 2025 with Samantha Brazie
36:24
36:24
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36:24Learn how to automate tasks, save time, and increase your profit.No coding required! 👉 Enroll Today- https://bit.ly/3CZTDte ------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! https://www.servicebusinessmastery.com In this episode, recorded live at the …
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1
Home Service Expansion Tips for Building a Multi-Location Company with Austin Helms
45:15
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45:15Learn how to automate tasks, save time, and increase your profit. No coding required! 👉 Enroll Today- https://bit.ly/3CZTDte ------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Jos…
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1
AI-Powered Scheduling Helping Contractors Get More Leads & Maximize ROI with Nikolai Matveev & Daniel Fuentes
59:39
59:39
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59:39Learn how to automate tasks, save time, and increase your profit. No coding required! 👉 Enroll Today- https://bit.ly/3CZTDte ------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode of Service Business Mastery p…
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1
How to Sell Your HVAC Business for Maximum Profit with Joe Strittmatter & Brian Cohen
26:55
26:55
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26:55Learn how to automate tasks, save time, and increase your profit. No coding required! 👉 Enroll Today- https://bit.ly/3CZTDte ------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, recorded live at the Service…
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1
How Private Equity Destroys Businesses After Acquisition with Matt Michel and Brandon Jacob
57:38
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57:38Learn how to automate tasks, save time, and increase your profit. No coding required! 👉 Enroll Today- https://bit.ly/3CZTDte —----------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, recorded live at the Bu…
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1
How College Debt is Trapping Students While Trade Jobs Create Millionaires with Kate Cinnamo
36:15
36:15
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36:15Learn how to automate tasks, save time, and increase your profit. No coding required! 👉Enroll Today - https://bit.ly/3CZTDte ----------------------------------------------------------- Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this engaging episode, recorded …
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How Email Became the Secret Weapon for 8-Figure Trades Businesses with Zac Garside
54:45
54:45
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54:45Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, recorded live at Business Uncensored Event in Chattanooga, Tennessee. Hosts Tersh Blissett and Joshua Crouch are joined by Zac Garside, Founder of "Done-For-You Email Marketing." They explore the evolvin…
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1
How Time Management & Delegation Transform Contracting Businesses in 2025 | Danielle & Suzanne
32:50
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32:50Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, Recorded live at Business Uncensored 2024, hosts Tersh Blissett and Joshua Crouch sit down with Danielle Putnam and Suzanne Wedeven from The New Flat Rate team. They discuss industry trends, challenges, …
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1
Leadership Hacks for Service Professionals to Drive Growth Through Accountability with Leah Paige
47:28
47:28
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47:28Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this insightful episode, recorded at the Nexstar Event in Orlando, Florida, hosts Tersh Blissett and Joshua Crouch engage with Leah Paige, a customer experience coach with Nexstar. Leah shares her expertise on leaders…
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1
AI Tools for Service Business Owners to Maximize Profits and Efficiency with Mark Paup
48:40
48:40
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48:40Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, recorded at the Nexstar Super Meeting in Orlando, Florida, hosts Tersh Blissett and Joshua Crouch chat with Mark Paup, owner of Golden Rule Plumbing, Heating, Cooling, and Electrical. They explore how AI…
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1
How AI Automation is Transforming Customer Service for HVAC and Plumbing Companies with Tyson Chen
49:28
49:28
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49:28Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Tyson Chen, Co-Founder of Avoca AI, to discuss how technology is transforming the service industry. 📞💡 Tyson dives into the innovative tools Avoca off…
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1
Redefining Customer Service with AI Tools for Call Centers & Operators | Boris Valkov & Dave Schmidt
57:58
57:58
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57:58Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, host Tersh Blissett is joined by Boris Valkov, CEO of Lace, and Dave Schmidt, Director of Operations at Frederick Air, to explore the transformative impact of AI in the service industry. 🤖📞 Boris shares …
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1
Membership Strategies for HVAC Professionals to Boost Customer Retention with Billy Stevens
1:01:11
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1:01:11Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Billy Stevens, founder of Sera Systems and a pioneer in revolutionizing the service industry. 🚀💡 Drawing on his decades of experience in HVAC and plum…
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1
How to Convert More Leads into Paying Customers with Kevin LeSage and Jonathan Torrey
59:45
59:45
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59:45Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Kevin LeSage, CEO of SearchLight and Jonathan Torrey, Director of Marketing at SearchLight. A cutting-edge analytics platform for the service industry…
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1
The Secret to Calculating True Billable Hours for Contractors with Ruth King
47:53
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47:53Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this insightful episode, hosts Tersh Blissett and Joshua Crouch are joined by financial expert Ruth King to tackle one of the most pressing challenges for contractors: mastering the financial side of their business. R…
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Why I Coach My Competition and Invite Them Into My Business with Tommy Mello
25:41
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25:41Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Tommy Mello, founder of A1 Garage Door Service at the Home Service Freedom Event 2024. Tommy is a recognized leader in the home service industry. 🚀 He…
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Why AI Will Be the Biggest Technological Revolution of Our Lifetime with Boris Valkov
35:43
35:43
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35:43Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.comIn this episode, hosts Tersh Blissett and Joshua Crouch sit down with Boris Valkov, Co-Founder & CEO of Lace, live from the Service World Expo 2024 in Orlando, to explore how AI is revolutionizing service-based businesses…
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1
How to Transform Your Business with Disney-Style Customer Experience Strategies with John Formica
37:59
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37:59Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Josh Crouch are live from Service World Expo 2024, joined by John Formica, a former Disney leader and expert in customer experience transformation. 🎢✨ Drawing from over 30 years …
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1
How AI Can Keep Your Business Competitive and Meet Customer Demands with Rocky Ozaki
39:20
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39:20Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Rocky Ozaki, founder of Now of Work, live from the Nexstar Super Meeting, to discuss how AI is reshaping the future of work, especially for service-ba…
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1
How HVAC Contractors Overcome Regulatory Roadblocks for Quality Service with Terry McIver
32:56
32:56
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32:56Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, host Tersh Blissett is joined by Terry McIver, seasoned editor at Contracting Business, to explore the latest shifts in the HVAC industry and the power of community among trade professionals. 🔧📈 With ove…
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1
How AI Boosts Productivity and Streamlines Operations in Service Industries with Jonathan Mast
1:03:31
1:03:31
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1:03:31Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Jonathan Mast, founder of White Beard Strategies, a company focused on helping small businesses work smarter with AI. 🧠🤖 With nearly two decades in di…
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From HVAC Technician to Entrepreneur Scaling Blue-Collar Businesses with Matt Murray
49:37
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49:37Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.comIn this episode, hosts Tersh Blissett and Joshua Crouch are joined by Matt Murray Founder and CEO of Blue Collar King Coaching & Consulting, known as the “Blue Collar King,” a leading voice in business coaching for servic…
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1
Scaling Your Home Service Business with AI-Powered Customer Support with Bradley Scruggs from Zyratalk
48:30
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48:30Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Bradley Scruggs, Chief Marketing Officer and Co-founder of ZyraTalk, a company transforming customer engagement with AI technology for home service bu…
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1
How to Run a Successful HVAC Company and Grow From Startup to $1 Million in Revenue
55:29
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55:29Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Ken Hale and Jake Deputy from Complete Comfort Heating, Air & Plumbing, a company dedicated to HVAC solutions and business growth in the contracting s…
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1
Customer Loyalty Strategies for Service Business Owners to Boost Retention with Justin Riley
1:30:37
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1:30:37Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Justin Riley, President of UpFrog, a company revolutionizing marketing and lead generation for service-based businesses. 📊💻 Justin Riley brings over 2…
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