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Connect

Axis Communications

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Technology continues to advance at an increasingly rapid pace, so how can you stay on top of it? Learn from those who are pioneering new technologies and promoting entrepreneurial spirit! The Connect podcast encourages people to join prominent thought leaders as they explore today’s most timely and important topics around technology and network solutions. Connect brings listeners an engaging program featuring luminaries and trailblazers—from private industry, the public sector, and professio ...
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Security Tech Talk

Steve Kenny, Axis Communications

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We talk to security industry leaders, disruptors, and innovators with strong views and opinions on the future of topics like physical security, smart buildings, artificial intelligence, cybersecurity and more. We dig into the latest tech trends, explore how security is shaping the world, and delve into those tricky regulations (like NIS2, the Cyber Resilience Act, the EU Artificial Intelligence Act, the UK's Product Security, Telecommunications, Infrastructure Act and more) that keep everyon ...
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Welcome to TiPS: Today in Public Safety! Your go-to podcast for the latest updates in Next Generation 911 (NG911) services and public safety technology. Published every Monday, Wednesday, and Friday at 8AM Eastern, you’ll find current topics on Public Safety and NG911 implementation, interoperability, and the innovations shaping emergency response into the future. This series, hosted by Mark J. Fletcher, ENP (Fletch), a leading subject matter expert in the industry with 14 U.S. patents to hi ...
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In this episode of Connect, we welcome Jacob Simon, a former professional figure skater turned climate educator and content creator to discuss how technology can advance environmental efforts and the power of social media in building community. Together, we explore how technology and AI can be forces for good, from sifting through large amounts of …
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The next generation of first responders may not wear a uniform — they might fly. 🚁 In this episode of TiPS: Today in Public Safety, Fletch explores how swarm intelligence is taking flight in Public Safety drone operations. Coordinated drone networks are evolving beyond simple video feeds — they can now assess hazards, deliver medical supplies, and …
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Autonomous vehicles are already cruising our streets — but what happens when they respond to emergencies? In this episode of TiPS: Today in Public Safety, Fletch explores the merging worlds of AI, automation, and emergency medical response. From NG911 data and telemedicine to driverless ambulances and ethical dilemmas, this episode dives deep into …
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Hey, it’s Fletch — ENP and founder of Fletch911 Consulting LLC — with your weekly look ahead at what’s coming up on TiPS: Today in Public Safety! 🚨 Here’s what’s on deck this week: 🔹 Monday, October 20: We kick things off with a look at autonomous vehicles in Public Safety — specifically how self-driving medical response units could reshape the way…
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It’s spooky season at the PSAP, and this week we’re patching more than pumpkins. “Pumpkin Patching Security in the PSAP” explores cyber hygiene for dispatch centers with humor and a snarky Halloween flair. Learn how unpatched systems “rot,” why firmware is your overlooked ingredient, and how to keep your network from turning into a haunted house. P…
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In this episode of TiPS: Today in Public Safety, Fletch explores a rising cybersecurity threat that doesn’t depend on malware or brute-force hacks — it depends on YOU. Discover how artificial intelligence scams are targeting ECCs and PSAPs through cloned voices, deepfake video calls, and synthetic citizens. Fletch explains how these social-engineer…
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Steve and Axis’ David Needham delve into the evolution of security technology and discuss Axis' innovative “Power of One” campaign is reshaping the landscape with seamless tech integration and hybrid security solutions. We'll explore the growing demand for holistic security approaches, the benefits of cloud solutions, and the integration of hybrid …
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Can blockchain really improve 9-1-1 security? In this episode of TiPS: Today in Public Safety, Fletch explains how the Blockchin distributed-ledger technology is used to revolutionize the way PSAPs track and share incident data. You'll learn what blockchain actually is (it's NOT just for crypto-currency) why public-safety networks absolutely need i…
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In this episode of TiPS: Today in Public Safety, Fletch examines the increasing legal and ethical concerns surrounding AI-powered automatic dispatch. What happens when your smart system acts before a human does — and gets it wrong? From false alarms and over-dispatches to data privacy, bias, and liability, this episode examines the real-world conse…
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NG911 i3 moves calls on IP; A NENA i3 EIDO moves the facts that matter. In this episode of TiPS, Fletch explains what to include, what to omit, and how to test handoffs between PSAPs, CADs, and field apps when implementing the NG911 EIDO. He covers governance, privacy, and quick wins for both ECCs as well as commercial enterprise customers. Inside …
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A practical walkthrough of vertical location in NG911: what Z‑Axis measures, how to translate altitude to a floor number, and why confidence and presentation matter. We cover building‑sourced GIS layers, active NENA guidance, and a checklist for enterprises to prepare data now. Key topics in this episode: X/Y vs Z: the high‑rise gap Device altitude…
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🔥 NEW EPISODE: GIS in NG911 🔥 Bad maps result in bad 911 calls. Good maps provide a faster, intelligent, safer response. Check out my latest TiPS: Today in Public Safety podcast, where Fletch explains why GIS isn’t a side salad — it’s the main course for NG911 services, and why your network MUST have it in placea and it must be ACCURATE! 👉 Listen n…
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As the power of artificial intelligence continues to expand into new industries, trailblazers are pushing the boundaries and using these advancements to revolutionize the way we manage and experience public spaces. In this episode of Connect, we are joined by Zack Klima, founder and CEO of WaitTime, the leader in AI-powered computer vision for crow…
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Today on 911tips.com: Green Channel 911. In this episode, I’ll break down a practical and secure identity model for NG911: Person–Device–Place (PDP)—and how it can fast-track trusted data while throttling swatting noise. We’ll cover playbooks, outage modes, equity, and what to pilot first. If you run a PSAP or connect enterprise systems to public s…
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In this episode, Leigh Harper (Associate Director for Security at Cundall), explores the link between security and sustainability in urban development. With experience across various regions, she stresses the need to integrate security measures early in master planning. Leigh discusses the importance of coordination with architects to balance aesth…
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Pumpkin Spice & Call Surges: Weatherproofing the ECC for Fall 🍂 As pumpkin spice season arrives, so do frosty mornings, dark commutes, and weather-driven spikes in 911 calls. From car accidents on icy roads to Carbon Monoxide alarms when the furnace clicks on, fall always brings its own “flavor” of emergencies. In this episode of TiPS: Today in Pub…
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🚨 TiPS: Today in Public Safety – Episode 25 0926 🚨 Wearable Tech to Monitor Dispatcher Wellness What if, while you’re handling a 911 call, the system could quietly monitor your wellness too? In this episode, Fletch explores how AI voice sentiment analysis and wearable IoT devices are being designed to track dispatcher stress and well-being in real …
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🚨 TiPS: Today in Public Safety – Episode 25 0924 🚨 AI Trainers – Robo-Callers You Actually Want What if you could train with the toughest 9-1-1 caller you’ll ever face — on demand? In this episode of TiPS: Today in Public Safety, Fletch dives into how AI role-playing callers are changing the game for emergency telecommunicator training. Unlike scri…
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What if your CAD worked like Alexa—but instead of playing your favorite playlist, it dispatched a fire truck? 🚒 In this episode of TiPS: Today in Public Safety, Fletch explores the rise of voice-controlled CAD and app navigation inside 911 centers. From reducing dispatcher fatigue to speeding up call handling, voice could become the dispatcher’s ne…
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Trust is the oxygen of Public Safety—you don’t notice it until it’s gone. In this episode of TiPS: Today in Public Safety, Fletch dives into how agencies can earn, maintain, and rebuild trust with their communities by being transparent. From data dashboards to body-worn cameras, AI call triage to dispatcher storytelling, transparency isn’t just goo…
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🚨 Want your name on the future of enterprise 9-1-1? 🚨 In this episode of TiPS: Today in Public Safety, Fletch breaks down NENA’s brand-new IP MLTS Standards Workgroup — an open call for volunteers to help define how UCaaS and MLTS services should handle emergency calls in today’s mobile, nomadic, cloud-first world. From Kari’s Law to the RAY BAUM’S…
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Steve welcomes Leo Levit, chair of ONVIF (Open Network Video Interface Forum), to talk about the evolution of IP security standards. Leo and Steve discuss ONVIF's journey from its founding by Axis, Bosch, and Sony in 2008, overcoming initial skepticism, to becoming the standard for interoperability. Leo highlights ONVIF's growth, noting the increas…
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Title: Description: 6G Wireless isn’t just about speed — it’s about resilience, AI integration, and smarter emergency response. In this episode of TiPS: Today in Public Safety, Fletch breaks down how NG911 and 6G will collide: Data sessions replacing calls AR/VR tools for first responders Network slicing to prioritize emergency traffic AI co-pilots…
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What happens when I interview my AI assistant, NOVA? 🤖 AI in 9-1-1 today ⚡ GPT-5’s “hiccups” 🛡️ Guardrails vs. misuse (swatting) 🎙️ NOVA tries a dispatcher voice Oh—and I asked if it has a crush on SpYder Harrison. 👀 👉 Watch here: https://911tips.com #NG911 #PublicSafety #AI REMEMBER : NEW EPISODES are published each week on Monday, Wednesday, and …
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Artificial intelligence continues to shape industries, spark debates, and push technologies. As we journey further into uncharted territories, it’s essential to stay ahead of the curve. In this episode of Connect, we welcome Emilia David, Senior AI Reporter at VentureBeat. As one of the leading voices covering AI’s impact on business, regulation, a…
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In this episode of TiPS: Today in Public Safety, Fletch explores the world of cross-training police, fire, and EMS call-takers. 🚨 Why? Because emergencies don’t care about silos. Whether it’s shots fired into a car, a fire in an apartment building, or a crash that involves all agencies—law enforcement, fire, and EMS—cross-trained call takers can ha…
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When someone calls 9-1-1, the question is still “Where are you?” But in NG911, the next question is quickly becoming “What else do responders need to know right now?” In this episode of TiPS: Today in Public Safety, Fletch (Mark J. Fletcher, ENP) breaks down how GIS data (Geographic Information System) in NG911 is evolving from static maps into a l…
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Artificial Intelligence is making its way into 911 call centers, promising faster triage, reduced stress for call takers, and smarter resource allocation. But here’s the catch: AI learns from history — and sometimes, history comes with baggage. In this episode, Fletch explores: Where bias sneaks into AI systems (training data, speech patterns, demo…
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Steve invites SecureLogiq’s Ben Yoxall to explore the transformative power of optimized storage solutions in video surveillance and security systems. Ben talks about how these innovations not only drive cost efficiency but also align with sustainability goals, offering a competitive edge in today's eco-conscious market. Delve into the evolving IT i…
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Li-Fi Could Finally End the GPS Guessing Game - BUT - What is it?! GPS is fantastic—until you walk inside a building. Suddenly, “precise” location data becomes “somewhere near the food court.” That’s a big problem when seconds count. In this episode, Fletch explains how Li-Fi, a light-based indoor positioning system, could give 911 responders hyper…
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In this episode, Fletch dives into the messy, funny, and sometimes downright scary world of Digital Warrants for IoT Data Access. From Fitbits in murder trials to smart thermostats in arson cases, IoT devices are the new star witnesses. But who owns that data, and what happens when the evidence lives in the cloud—or even overseas? We cover the Top …
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In this episode of TiPS: Today in Public Safety, Fletch examines the privacy minefield created by always-on sensors — from Apple Watches and Alexa to doorbell cameras and vehicle crash detection. We explore the life-saving potential, the unsettling pitfalls, and the legal challenges facing 9-1-1 centers as NG911 develops. Topics include: - Types of…
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In this episode, Fletch unpacks one of the strangest but most exciting concepts in network science: quantum routing. Instead of your 911 call taking one fixed path through the network, quantum routing uses the principles of quantum entanglement and probability to explore all possible paths at once, instantly selecting the best. We’ll cover: What qu…
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This week on TiPS: Today in Public Safety we’re diving into three big topics you don’t want to miss: 🔹 Digital Warrants: Top 5 Issues – From consent to cloud storage, what cops & courts need to know in the digital age. 🔹 Privacy vs. Always-On Sensors – When does “smart” become too smart? 🔹 Tech, Movies & Public Safety – From Terminator to the inter…
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Multitasking is the dispatcher’s superpower — but even superheroes have limits. In this episode of TiPS: Today in Public Safety, Fletch explores how eye-tracking technology, already used in aviation, surgery, and even gaming, could help sharpen focus in 9-1-1 dispatch centers. We’ll cover: What eye-tracking is and how it works How it could improve …
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As IoT continues to expand across every corner of our physical world—from smart buildings and cities to transportation and critical infrastructure—the complexity of managing these connected devices is reaching a tipping point. In this episode, we explore how automation, AI, and operational intelligence are transforming the way organizations manage …
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What if your next search and rescue didn’t rely on one big “hero drone,” but an entire caffeinated ant colony of BabyBots — each one mapping hazards, sniffing gas, and hunting for survivors in places GPS can’t touch? In this episode of TiPS: Today in Public Safety, Fletch takes you inside the swarm: how dozens of tiny, affordable drones #SLAM toget…
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Could the future of 911 be… out of this world? In this episode, we explore the potential of moving core emergency communications to Low Earth Orbit (LEO) satellites — eliminating the need for vulnerable ground-based radio towers. We break down: The orbital differences between GEO, MEO, and LEO How constellations like Starlink are already used in di…
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🚨 For the week of 8/18 on TiPS: Today in Public Safety: MONDAY 🚀 Satellites replacing radio towers? WEDNESDAY 🐜 BabyBots swarming disaster zones? FRIDAY 👀 Eye-tracking helping dispatchers focus? Three episodes, three big ideas reshaping 911. 🎧 Weekly on Mon, Wed & Fri at 911tips.com #PublicSafety #NG911 #EmergencyResponse REMEMBER : NEW EPISODES ar…
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In this episode of TiPS: Today in Public Safety, Fletch continues the history of 911 technology with Part 2 — covering the broadband boom, the rise of VoIP, and how the internet threw Public Safety a curveball. Learn how nomadic devices broke the location model, why it took two decades to roll out NG911 i3, and how satellite and IoT connections are…
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In TiPS Episode 25 0813, Fletch takes listeners through the first 30 years of 911 technology — from the historic first call in Haileyville, Alabama, to the rise of E911, the chaos of early cell phone calls, and the location headaches brought by VoIP. Blending humor with history, this episode makes complex technology easy to understand, even for tho…
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Today, Fletch takes listeners inside the cutting-edge world of AI-driven behavioral analysis — technology that can spot deception in a 911 call faster than most humans can blink. From micro-pauses to tone shifts, this episode explores how situational intelligence is giving public safety call takers a powerful new ally in the fight against fake emer…
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🚨 The #DOJ just brought the hammer down on a swatter—with FEDERAL charges In this episode of TiPS: Today in Public Safety, Fletch breaks down the federal conviction of Evan Strauss, a Virginia man who helped run a coordinated cyber harassment group called “Purgatory.” We’re talking cyberstalking, bomb threats, interstate swatting campaigns—all run …
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🚨 When a dispatcher answers the line, it’s not just a call—it’s a high-stakes puzzle with lives on the line. In this episode, Fletch breaks down the intense mental tug-of-war call takers face during critical incidents: conflicting information, time pressure, emotional suppression, and the psychological toll of decisions made in seconds—with consequ…
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🎥 Title: Data Ownership in Emergencies: Who Controls the Eyewitness Video? Episode: TiPS: Today in Public Safety – 25 0806 Host: Mark J. Fletcher, ENP (@Fletch911) 📲 A panicked bystander captures a dramatic scene and sends it straight to 911. Helpful? Sure. But also… legally messy. Welcome to the NG911 era—where your call taker might be reviewing s…
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👋 Rivalry? What rivalry. In Episode 25 0728 of TiPS: Today in Public Safety, I explore how NENA and APCO are moving beyond competition toward a collaborative, mission-driven relationship. From shared standards to shared speeches—and even a renewed membership or two—this shift is real. 🎧 Tune in and see how we’re finally getting on the same frequenc…
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In this episode of TiPS: Today in Public Safety, Fletch dives into NENA’s newly released Railroad Emergency Communications Information Document—a vital resource for ECCs nationwide. With over 3,400 miles of track and 700+ grade crossings in New Jersey alone, this standard outlines best practices for location accuracy, multi-agency coordination, and…
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💥 SWATTING 2.0 is real—and it’s scary. Now it’s not just fake calls—it’s deepfake videos, screaming background audio, and AI voices that sound just real enough to be dangerous. 🎙️ In today’s episode of TiPS: Today in Public Safety, Fletch breaks down what happened at NENA 2025 and what your PSAP needs to do right now. Listen and Subscribe here: [91…
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Ever checked into a hotel, looked at the room phone, and saw something like “Dial 77911 for emergencies”? Yeah… that’s a problem. In this episode, Fletch breaks down why well-meaning but poorly labeled hotel phones are more than just annoying — they’re potentially dangerous. We dive into: ✅ What Kari’s Law and the RAY BAUM’S Act actually require ✅ …
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Fletch here from TiPS: Today in Public Safety! In this episode, we unpack Ohio’s massive Next-Gen 911 update: after testing the tech in 10 counties, Governor DeWine’s administration is expanding NG9‑1‑1 to 15 more. 🔔 What you’ll learn: • How NG9‑1‑1 enhances call data—text, video, location. • Why it took 10 pilot counties before going statewide. • …
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