Stories for kids Cover art photo provided by David Clode on Unsplash: https://unsplash.com/@davidclode
…
continue reading
Anu T Podcasts
music - happy vibes - peace☮️
…
continue reading
PMI’s podcast, Leading for Business Excellence, brings you inspiring stories from leaders who share their experiences gained around the globe and across a multitude of sectors. Hear how Business Excellence is a key part of being a great leader, and how it has enabled our guests to achieve outstanding results. Find out more about Business Excellence and how to transform your organisation at pmi.co.uk
…
continue reading
1
Cultivating Curiosity to Become the Leader You Aspire to Be - with Sue Thexton, Harris Computer
41:53
41:53
Play later
Play later
Lists
Like
Liked
41:53Curiosity separates good leaders from great ones. Are you asking the questions to truly understand how work gets done across your organisation? Sue Thexton, Group Leader at Harris Computer is a seasoned business leader with decades of experience guiding teams and organisations across the UK, Europe, and beyond. Sharing her insights on the power of …
…
continue reading
1
Minisode #95: Why Standardising Work Matters
3:49
3:49
Play later
Play later
Lists
Like
Liked
3:49Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Richard Best, Director of Improvement at University Hospitals Plymouth NHS Trust, shares how standardising work across 42 admin teams unlocked not only financial savings but also happier teams, reduced …
…
continue reading
1
Minisode #94: Transformation With a Capital 'T'
5:13
5:13
Play later
Play later
Lists
Like
Liked
5:13Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. This minisode features Hayley Glasby-Ringham, Associate Partner at KPMG, as she shares how her organisation navigated a “Transformation with a capital T" - a full-scale, end-to-end change across processes, systems, and c…
…
continue reading
1
Empowering Teams Through Behavioural Change: Inside SSEN’s CI Journey
35:49
35:49
Play later
Play later
Lists
Like
Liked
35:49What happens when Continuous Improvement is led from the frontline, not just the boardroom? In this episode, Alex Donaldson and Ben McCready, Process Improvement Managers from Scottish and Southern Electricity Networks (SSEN) share how their BQF award-winning ‘Perform’ programme is equipping managers to lead change in one of the world’s fastest gro…
…
continue reading
1
Minisode #93: The Power of a 15-Minute Huddle
3:52
3:52
Play later
Play later
Lists
Like
Liked
3:52Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Richard Best, Director of Improvement at University Hospitals Plymouth NHS Trust, shares how his teams use improvement huddle boards to build skills, share learning, and boost coaching confidence - prov…
…
continue reading
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Anu Kalia shares how Continuous Improvement has become part of the fabric at Tesco. From onboarding new colleagues to embedding CI in transitions and day-to-day operations, he explains how a culture of …
…
continue reading
1
Minisode #91: What Boards Look For in Organisational Health
4:05
4:05
Play later
Play later
Lists
Like
Liked
4:05Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, experienced board director Helen Mahy shares practical advice on what non-executive directors focus on to understand an organisation’s health. From financial control to executive quality and early signa…
…
continue reading
1
Minisode #90: Driving Inclusion Through CI Leadership
3:42
3:42
Play later
Play later
Lists
Like
Liked
3:42Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Tony Tielen, former Group Director of Operational Excellence at Smiths Group plc, shares how data-driven decisions, talent incubation, and inclusive behaviours are helping shape a more balanced future. …
…
continue reading
1
Culture by Design: How Tesco Made CI Everyone’s Business – with Anu Kalia, Tesco
31:27
31:27
Play later
Play later
Lists
Like
Liked
31:27What does it take to embed improvement into the fabric of a global organisation? Anu Kalia, Global Process Excellence Lead at Tesco, shares how a long-term commitment to Continuous Improvement is delivering impact at scale, earning them the 2025 BQF Award for Excellence in CI Culture (Service). From onboarding and talent attraction to leadership be…
…
continue reading
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, PMI’s Rich Seddon challenges traditional thinking on productivity, arguing that old models no longer serve today’s societies. From economic systems to resource scarcity, he explores the critical role of…
…
continue reading
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, experienced board director Helen Mahy shares a candid take on what’s really changing in boardrooms, from true diversity of thought to the powerful role of the chair. Plus, why being the “best fit” isn’t…
…
continue reading
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Jason Hill, founder of Hill Helicopters, shares why product innovation should start with a deep understanding of customer need, not just a good idea. Hear how decades of listening, refining, and real-wo…
…
continue reading
1
Leading Transformation in the Age of AI - with Hayley Glasby-Ringham, KPMG
45:10
45:10
Play later
Play later
Lists
Like
Liked
45:10Are you ready to navigate the changing landscape of transformation where AI is more than a buzzword? Hayley Glasby-Ringham, Associate Partner at KPMG, shares practical insights from the frontline of large-scale change. Hayley explains how AI is reshaping the way organisations approach transformation, and why technology alone won’t deliver success. …
…
continue reading
1
Minisode #86: Leadership in Action - The First 90 Days as CEO
3:54
3:54
Play later
Play later
Lists
Like
Liked
3:54Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Steve Vaid, CEO of Money Advice Trust, shares insights from his first 90 days in leadership. From meeting every employee to fostering a culture of problem-solving, Steve discusses how listening, data, a…
…
continue reading
1
Minisode #85: Improvement Meets Sustainability
2:59
2:59
Play later
Play later
Lists
Like
Liked
2:59Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, PMI’s Managing Partners challenge us to think beyond quick wins, explaining why true sustainability relies on systems thinking, thoughtful design, and equipping people with the skills to evaluate impact…
…
continue reading
1
Minisode #84: Change Management - From Resistance to Routine
3:17
3:17
Play later
Play later
Lists
Like
Liked
3:17Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this episode, former Global Head of Process Experience at Tesco, Laura McLaren shares why successful change is about understanding people as much as it is about managing projects. From Oyster cards to neuroscience, sh…
…
continue reading
1
Inside NHS Leadership: Driving Everyday Excellence - with Richard Best, NHS
39:53
39:53
Play later
Play later
Lists
Like
Liked
39:53Featuring Richard Best Director of Improvement, University Hospitals Plymouth NHS Trust & Deputy Director of Quality Improvement for Specialised Commissioning, NHS England What’s getting in the way of real, lasting improvement in your organisation? Is it time? Buy-in? Or just too much variation in how your teams are led? From streamlining thousands…
…
continue reading
1
Minisode #83: Flexible Thinking, Rigid Goals - Make Your Processes Inclusive By Design
3:22
3:22
Play later
Play later
Lists
Like
Liked
3:22Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this episode, Neurodiversity Trainer and Consultant Rosie Brighty shares practical advice on how standardised processes can be made more inclusive for neurodivergent team members. From visual cues to logical file stru…
…
continue reading
1
Minisode #82: Building Agile Processes - Learning as You Grow
3:14
3:14
Play later
Play later
Lists
Like
Liked
3:14Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, Jason Hill, Chairman and Chief Engineer at Hill Helicopters, discusses the art of designing processes that evolve with a business. From manufacturing every component in-house to managing data and workflows, Ja…
…
continue reading
1
Minisode #81: Digital Transformation - Purpose Before Technology
3:36
3:36
Play later
Play later
Lists
Like
Liked
3:36Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, PMI's Susannah Clarke, Kate Smith and Rich Seddon explore the risks of digital transformation without a clear purpose. Are businesses falling into the trap of letting technology drive the process, rather than …
…
continue reading
1
Transform with Purpose, Lead with People - with Laila Iftikhar-Ali, BQF
39:46
39:46
Play later
Play later
Lists
Like
Liked
39:46Is your transformation strategy energising your people, or exhausting them? Transformation expert and BQF Non-Executive Director Laila Iftikhar-Ali shares practical insights for leaders looking to drive meaningful change without leaving their teams behind. Drawing on years of cross-sector experience, Laila explores how to build psychological safety…
…
continue reading
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, Helen Mahy, Chair of the NextEnergy Solar Fund and Non-Executive Director at SSE plc and Gowling WLG, shares why modern boards must go beyond the boardroom. How do great leaders balance strategic oversight wit…
…
continue reading
1
Minisode #79: Scaling Improvement in Growing Businesses
2:57
2:57
Play later
Play later
Lists
Like
Liked
2:57Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, Jamie Bowen, Head of ESG and Improvement at Chevron Group, shares insights into overcoming challenges when scaling business improvement across a growing organisation. How do you sustain Continuous Improvement …
…
continue reading
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, Jason Hill, Chairman and Chief Engineer at Hill Helicopters, discusses the critical role of leadership in driving innovation and business growth. What does it take to keep your team on track while scaling your…
…
continue reading
1
Minisode #77: Energising Improvement with Gamification
3:28
3:28
Play later
Play later
Lists
Like
Liked
3:28Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, join Laura McLaren, Global Head of Process Excellence at Tesco, and PMI’s Susannah Clarke as they discuss the benefits of gamification. How can you bring your improvement initiatives to life in a way that enga…
…
continue reading
1
Minisode #76: Cultivating Decision-Making Capability
3:18
3:18
Play later
Play later
Lists
Like
Liked
3:18Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. Join Jamie Bowen, Head of ESG and Improvement at Chevron Group and PMI’s Susannah Clarke as they discuss the importance of empowering others to make decisions and take ownership. What steps can you take today to foster a cultur…
…
continue reading
1
Minisode #75: Gender Diversity in Leadership
2:40
2:40
Play later
Play later
Lists
Like
Liked
2:40Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, Emma Howard Boyd CBE, speaks with PMI’s Susannah Clarke about the impact of gender diversity on organisational performance. How does gender diversity enhance decision-making and innovation within your organisa…
…
continue reading
1
Minisode #74: Testing, Learning, Improving: The Iterative Approach
2:24
2:24
Play later
Play later
Lists
Like
Liked
2:24Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, join Steve Vaid, CEO of Money Advice Trust, and PMI’s Susannah Clarke as they explore the power of small, iterative improvements. How can testing on a small scale drive big impact, both for customers and teams…
…
continue reading
1
Minisode #73: Networking - The Invisible Support That Powers Success
2:32
2:32
Play later
Play later
Lists
Like
Liked
2:32Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this thought-provoking minisode, PMI’s Susannah Clarke and Karen Leftley discuss a crucial yet often overlooked element of professional growth: the power of a strong, supportive network. How are you investing in your network…
…
continue reading
1
Minisode #72: A Modern Path to Professional Growth
4:40
4:40
Play later
Play later
Lists
Like
Liked
4:40Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, join PMI’s Susannah Clarke in conversation with Ali Bolton about how apprenticeships have evolved beyond traditional school-leaver programmes to support professionals at all stages of their careers. Ali shares…
…
continue reading
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast. In this minisode, join Laura McLaren, Global Head of Process Excellence at Tesco, as she shares why diversity is a key strength in her global teams. Laura discusses the value of in-country leads, the power of human connections,…
…
continue reading
1
Minisode #70: Rethinking ESG - Creating Business Value
3:55
3:55
Play later
Play later
Lists
Like
Liked
3:55Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. Join PMI’s Susannah Clarke in the studio with Jamie Bowen, the visionary Head of ESG and Improvement at Chevron Group, as he challenges the conventional view of ESG practices as mere compliance and data reporting, advoca…
…
continue reading
1
Leading with Purpose: Lessons in Operational Excellence with Ron Darnell at Siemens Energy
42:17
42:17
Play later
Play later
Lists
Like
Liked
42:17Are you truly leading your teams or just keeping things moving? Rethink how you lead, improve, and align your teams for success with our latest episode of Leading for Business Excellence. Ron Darnell, Senior Quality Manager at Siemens Energy Wind Power, invites us into his leadership journey, sharing the highs and the missteps that have shaped his …
…
continue reading
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. This minisode features Steve Vaid as he reflects on his journey of leading a cultural transformation from the charity sector to financial services. Discover how a relentless focus on the customer, from Net Promoter Score…
…
continue reading
1
Minisode #68: Unlocking Curiosity for Improvement
4:46
4:46
Play later
Play later
Lists
Like
Liked
4:46Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. This episode features Paul Hayward from CooperVision as he shares how listening and engaging with team members at all levels has fostered a culture of curiosity to drive meaningful process improvement across his organisa…
…
continue reading
1
Minisode #67: Empowering Communities Through Collaboration and Innovation
2:31
2:31
Play later
Play later
Lists
Like
Liked
2:31Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we revisit our interview with Tom Greenwood, Group CEO at Helios Towers, as he discusses how the company is driving local community impact through education, digital inclusion, and initiatives to promot…
…
continue reading
1
Minisode #66: Harnessing Expertise for Community Connection
3:13
3:13
Play later
Play later
Lists
Like
Liked
3:13Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we revisit an early interview with David Callaghan, former Senior Vice President of Oracle EMEA and President of the British Quality Foundation until 2019. David shares how businesses can use their uniq…
…
continue reading
1
Minisode #65: Leadership and Engagement for Sustainable Improvement
4:46
4:46
Play later
Play later
Lists
Like
Liked
4:46Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Tony Tielen, Group Excellence Director at BQF award winning Smiths Group PLC shares why effective change management and stakeholder engagement are key to driving sustained improvements. He highlights ho…
…
continue reading
1
Maximising Inputs; Fuelling Growth; Balancing Value - PMI's Managing Partners Discuss
41:49
41:49
Play later
Play later
Lists
Like
Liked
41:49To celebrate 40 years of PMI transforming goals into results, this episode of Leading for Business Excellence focuses on the key challenges our leadership team see: maximising inputs, fuelling growth and balancing value. Host Susannah Clarke is joined by Rich Seddon, Kate Smith, and Rebecca Seddon to have a frank and open discussion about the chall…
…
continue reading
1
Minisode #64: Process Management for a Neurodiverse Workforce
3:22
3:22
Play later
Play later
Lists
Like
Liked
3:22Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Rosie Brighty, Neurodiversity Trainer and Consultant at Divergent Consulting, as she shares how balancing structure with flexibility can make your processes more inclusive, and more effe…
…
continue reading
1
Minisode #63: Energising a Continuous Improvement Culture
3:42
3:42
Play later
Play later
Lists
Like
Liked
3:42Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Tony Tielen, Group Excellence Director at BQF award winning Smiths Group PLC shares how fostering a safe, inclusive environment is essential to driving quality and empowering teams to embrace Continuous…
…
continue reading
1
Minisode #62: Driving Quality, Empowering Teams
4:39
4:39
Play later
Play later
Lists
Like
Liked
4:39Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Paul Hayward from CooperVision shares insights on workplace challenges and how a hands-on Lean training program empowered leaders to guide their teams in quality-driven, data-informed decision-making, c…
…
continue reading
1
Minisode #61: The Path to Quality Excellence
2:27
2:27
Play later
Play later
Lists
Like
Liked
2:27Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, BQF President Karen Leftley shares her observations on how organisations are navigating the journey to quality excellence. She explains why there’s no one-size-fits-all approach and underscores the powe…
…
continue reading
1
Minisode #60: The Evolving Role of Quality Professionals
4:11
4:11
Play later
Play later
Lists
Like
Liked
4:11Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Vince Desmond, CEO of the Chartered Quality Institute as he explores the evolving role of quality professionals from reactive quality management to proactive enablement. Listen to the fu…
…
continue reading
1
Minisode #59 What A Continuous Improvement Culture Looks Like
3:09
3:09
Play later
Play later
Lists
Like
Liked
3:09Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. Our guest Paul Hayward at CooperVision, joined us shortly after having led his team to success at the BQF UK Excellence Awards, where they took home the prestigious Excellence in Continuous Improvement Culture award. Joi…
…
continue reading
1
Minisode #58: Building a Culture of Improvement
6:08
6:08
Play later
Play later
Lists
Like
Liked
6:08Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we are joined by Linda Linteau, Head of Global Continuous Improvement for SGRE Service, the global market leader in offshore wind power. Linda discusses how combining Lean Six Sigma and Agile methodolog…
…
continue reading
1
What Makes an Effective Non-Executive Director Steering FTSE Companies: An Interview with Helen Mahy CBE
43:53
43:53
Play later
Play later
Lists
Like
Liked
43:53Balancing support with effective challenge; creating an inclusive environment where all board members feel seen; enabling the diversity of the thinking the business needs to lead with agility. Which would you prioritise as a Non-Executive Director (NED)? Join us for an enlightening conversation with Helen Mahy CBE, Chair of the NextEnergy Solar Fun…
…
continue reading
1
Minisode #57: Thriving with Dyslexia - The Leader's Role
4:18
4:18
Play later
Play later
Lists
Like
Liked
4:18Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Rosie Brighty, Neurodiversity Trainer and Consultant at Divergent Consulting, as she shares a personal challenge from her journey with dyslexia and dyspraxia. Her story underscores the v…
…
continue reading
1
Minisode #56: Purpose-Driven Success in Not-for-Profits
3:41
3:41
Play later
Play later
Lists
Like
Liked
3:41Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Vince Desmond, CEO of the Chartered Quality Institute as he explains the leadership challenges faced in not-for-profit organisation, emphasising the crucial role of a supportive communit…
…
continue reading
1
Customer-Centric Leadership: Insights from Charity to Commerce with Steve Vaid at Money Advice Trust
35:38
35:38
Play later
Play later
Lists
Like
Liked
35:38Have you ever paused to consider how well you're truly listening? In his first 90 days as CEO at Money Advice Trust, Steve Vaid prioritised understanding employee experiences and customer feedback. By identifying key themes and strategic priorities, he’s set the organisation on a path to success through business excellence. A customer-centric focus…
…
continue reading