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Writing Technical Communication Technical Writing Podcasts

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Some people hear the phrase "technical writing" and think it must be boring. We're here to show the full complexity and awesomeness of being a tech writer. This podcast is for anyone who writes technical documentation of any kind, including those who may not feel comfortable calling themselves tech writers. Whether you create product documentation, support documentation, READMEs, or any other technical content—and whether you deal with imposter syndrome, lack formal training, or find yoursel ...
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The Technical Rapport Archive

Bill Williamson, Scott Kowalewski, Mike Blodgett

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Conversations about technical communication: professional development, career opportunities, program highlights from SVSU's Rhetoric & Professional Writing department, interviews with alumni and others.
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10-Minute Tech Comm

UAH Technical Communication

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10-minute interviews with technical communication practitioners, scholars, and innovators. Hosted by Dr. Ryan Weber at the University of Alabama in Huntsville. Visit https://tenminutetechcomm.com/ for transcripts and more information! Contact Ryan Weber at [email protected] with questions, comments, or feedback!
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All Things RPW

Bill Williamson

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Discussions of learning and living in the academic programs sponsored by the Department of Rhetoric & Professional Writing (RPW) at Saginaw Valley State University in Michigan. Features interviews with students, faculty, staff, friends, and alumni. Interested in careers in writing and design, media, publishing, and content creation? We have what you are looking for.
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At Open Strategy Partners, our mission is to help you communicate the value of what you do to connect you with the people who need to know about it, and help you grow … personally, professionally, whatever it means to you. This podcast is us figuring out communication, connection, and growth. We want to show you how we go about translating between technical complexity and business value to create strategic communication at OSP. And we want to learn more from our guests.
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🎓 Our host, Kate Mueller, is teaching a 4-session Information Architecture Master Class that starts on September 16th! 🎧 TNBTW listeners can use the coupon code "NOTBORING" during checkout to save 40% off the list price! 🔗 Read more info and sign up: thenotboringtechwriter.com/learning — Learn how Ryan Macklin's "empathy advocacy" framework helps y…
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🎓 Our host, Kate Mueller, is teaching a 4-session Information Architecture Master Class that starts on September 16th! 🎧 TNBTW listeners can use the coupon code "NOTBORING" during checkout to save 40% off the list price! 🔗 Read more info and sign up: thenotboringtechwriter.com/learning — In this solo episode, Kate shares an update on her content up…
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In this special episode of the Cherryleaf Podcast, we're doing something a little different - a curated roundup of recent news, tools, research, and resources especially relevant to technical communicators. 🔔 Highlights & Topics Covered: 🆕 TechSmith Launches Camtasia Online 🛠 Vale Linter Introduces “Views” Feature 📄 Netflix’s Documentation Approach…
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🎓 Our host, Kate Mueller, is teaching a 4-session Information Architecture Master Class that starts on September 16th! 🎧 TNBTW listeners can use the coupon code "NOTBORING" during checkout to save 40% off the list price! 🔗 Read more info and sign up: thenotboringtechwriter.com/learning — In this episode, I'm talking with Manny Silva, a technical wr…
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In this podcast, I chat with Fabrice Lacroix, founder of Fluid Topics, about the evolution of technical communication. Fabrice describes the industry's progression from (1) delivering static, monolithic PDFs to (2) using Content Delivery Platforms (CDPs) that provide dynamic, topic-based information directly to users to (3) developing content not j…
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🎓 Our host, Kate Mueller, is teaching a 4-session Information Architecture Master Class that starts on September 16th! 🎧 TNBTW listeners can use the coupon code "NOTBORING" during checkout to save 40% off the list price! 🔗 Read more info and sign up: thenotboringtechwriter.com/learning — In this episode, I’m talking with Liz Argall, a writer I conn…
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This is a recording of our AI Book Club session discussing Ray Kurzweil's The Singularity is Nearer podcast: When We Merge With AI. You can watch the recording on YouTube, listen to the audio file, read some summary notes, browse discussion questions, and even listen to a NotebookLM podcast (based on the summary). There are 5 people in this book cl…
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The way users want to access information may be undergoing a seismic shift. Some have suggested technical communication is rapidly moving towards a question-and-answer (Q&A) paradigm. As user behaviour moves away from reading and towards asking, we discuss how chatbots, AI, and Q&A-driven interfaces are reshaping the expectations and responsibiliti…
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🎓 Our host, Kate Mueller, is teaching a 4-session Information Architecture Master Class that starts on September 16th! 🎧 TNBTW listeners can use the coupon code "NOTBORING" during checkout to save 40% off the list price! 🔗 Read more info and sign up: thenotboringtechwriter.com/learning — In this episode, I'm talking with Nick Graziade, a technical …
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🎓 Our host, Kate Mueller, is teaching a 4-session Information Architecture Master Class that starts on September 16th! 🎧 TNBTW listeners can use the coupon code "NOTBORING" during checkout to save 40% off the list price! 🔗 Read more info and sign up: thenotboringtechwriter.com/learning — In this solo episode, Kate shares an update on her content up…
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This post describes the key arguments and themes in The Coming Wave: AI, Power, and Our Future, by Mustafa Suleyman, for the AI Book Club: A Human in the Loop. This post not only breaks down the logic but also jumps off into some themes (beyond the book) that might be more tech-writer relevant, such as potential future job titles, areas of focus fo…
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🎓 Our host, Kate Mueller, is teaching a 4-session Information Architecture Master Class that starts on September 16th! 🎧 TNBTW listeners can use the coupon code "NOTBORING" during checkout to save 40% off the list price! 🔗 Read more info and sign up: thenotboringtechwriter.com/learning — In this episode, I’m talking with Sue Brandt, a former Direct…
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In this episode, we dive into responses to the evolving digital landscape shaped by AI in search engines and changes in social media. We explain how Cherryleaf took inspiration from the viral success of the Museum of English Rural Life (Merl) and used AI chatbots to analyse Merl's approach. We share the key lessons learned - such as embracing an au…
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🎓 Our host, Kate Mueller, is teaching a 4-session Information Architecture Master Class that starts on September 16th! 🎧 TNBTW listeners can use the coupon code "NOTBORING" during checkout to save 40% off the list price! 🔗 Read more info and sign up: thenotboringtechwriter.com/learning — In this solo episode, Kate shares an update on her content up…
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🎓 Our host, Kate Mueller, is teaching a 4-session Information Architecture Master Class that starts on September 16th! 🎧 TNBTW listeners can use the coupon code "NOTBORING" during checkout to save 40% off the list price! 🔗 Read more info and sign up: thenotboringtechwriter.com/learning — In this episode, I’m talking with Marcia Riefer Johnston, a t…
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This post has notes and questions for discussion for More Than Words: How to Think About Writing in the Age of AI, published in February 2025 by Jonathan Warner. Warner's book, which explores what we lose when we outsource writing to AI, is the first book in the AI Book Club: A Human in the Loop.By Tom Johnson
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Dr. Sarah Gunning of Towson University joins the podcast to discuss her recent article "How Do Nonprofit Proposal Writers Learn Their Jobs? Results of a Nationwide Survey and Interviews." Visit https://tenminutetechcomm.com/ for a transcript of the episode. Email [email protected] for more information on the show!…
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🔍 Episode Overview In this episode, Ellis explores how AI agents, especially autonomous AI agents, are reshaping the landscape of technical communication. What are they? How do they differ from traditional AI tools? And crucially, what does their rise mean for technical writers? Blending two recent blog posts, Ellis walks us through emerging tools …
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🎓 Our host, Kate Mueller, is teaching a 4-session Information Architecture Master Class that starts on September 16th! 🎧 TNBTW listeners can use the coupon code "NOTBORING" during checkout to save 40% off the list price! 🔗 Read more info and sign up: thenotboringtechwriter.com/learning — In this solo episode, Kate shares an update on her content up…
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🎓 Our host, Kate Mueller, is teaching a 4-session Information Architecture Master Class that starts on September 16th! 🎧 TNBTW listeners can use the coupon code "NOTBORING" during checkout to save 40% off the list price! 🔗 Read more info and sign up: thenotboringtechwriter.com/learning — In this episode, I’m talking with Kenzie Woodbridge, a docume…
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Summary: In this episode, Ellis Pratt explores the critical issue of data privacy for technical writers using AI tools and chatbots. He delves into the potential risks, from data leaks and copyright infringement to compliance violations and intellectual property concerns. The episode also provides practical solutions and strategies for mitigating t…
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🎓 Our host, Kate Mueller, is teaching a 4-session Information Architecture Master Class that starts on September 16th! 🎧 TNBTW listeners can use the coupon code "NOTBORING" during checkout to save 40% off the list price! 🔗 Read more info and sign up: thenotboringtechwriter.com/learning — In this solo episode, Kate shares an update on working with c…
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🎓 Our host, Kate Mueller, is teaching a 4-session Information Architecture Master Class that starts on September 16th! 🎧 TNBTW listeners can use the coupon code "NOTBORING" during checkout to save 40% off the list price! 🔗 Read more info and sign up: thenotboringtechwriter.com/learning — In this episode, I’m talking with Janine Chan, a technical wr…
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In this episode of the Cherryleaf Podcast, we explore the challenges of receiving and responding to criticism as a technical writer. Documentation plays a crucial role in user experience, and receiving feedback—whether constructive or harsh—can be an opportunity for growth. We discuss practical strategies for handling feedback, evaluating its valid…
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🎓 Our host, Kate Mueller, is teaching a 4-session Information Architecture Master Class that starts on September 16th! 🎧 TNBTW listeners can use the coupon code "NOTBORING" during checkout to save 40% off the list price! 🔗 Read more info and sign up: thenotboringtechwriter.com/learning — My current in-flight projects include updating nearly all of …
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🎓 Our host, Kate Mueller, is teaching a 4-session Information Architecture Master Class that starts on September 16th! 🎧 TNBTW listeners can use the coupon code "NOTBORING" during checkout to save 40% off the list price! 🔗 Read more info and sign up: thenotboringtechwriter.com/learning — In this episode, I’m talking with Lorna Mitchell, a technolog…
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🎓 Our host, Kate Mueller, is teaching a 4-session Information Architecture Master Class that starts on September 16th! 🎧 TNBTW listeners can use the coupon code "NOTBORING" during checkout to save 40% off the list price! 🔗 Read more info and sign up: thenotboringtechwriter.com/learning — Meet our new host Kate Mueller and get the inside scoop on ho…
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It's that time of year again when we take to analyzing trends. If you know me, you're probably gearing up for a load of AI-optimistic predictions because, as I've noted in previous posts like Unpacking the issues from AI, I'm an AI optimist. However, my AI optimism isn't based on hype or the current tech zeitgeist. Rather, I'm an AI optimist becaus…
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On this episode, we're joined by Joe Natoli, co-author (with Leah Buley) of second edition of The User Experience Team of One: A Research and Design Survival Guide. Natoli, who also runs the UX 365 Academy, argues that UX teams of one are more common than we think and offers strategies for success as the lone UX team member at your organization. Vi…
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In this episode, we reflect on 2024's trends and explore what may be coming in the world of technical writing and content development in 2025. From the impact of AI to evolving policy requirements and shifting market dynamics, we look into the key factors shaping the field. Reflections on 2024 Overview of the year's major trends in technical writin…
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In this episode, Ellis discusses the importance of networking and meeting other technical communicators, especially for those who work solo or in small teams. He explores various avenues for connecting with industry peers, from conferences and meetups to virtual groups and informal gatherings. Key Topics Discussed: Challenges of Solo Technical Comm…
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Father-daughter research team Lupe and Elena Garcia discuss their recent Technical Communication Quarterly article Considering the Factory Floor, which analyzes communication breakdowns between union workers and supervisors. This episode is part of the 2024 The Big Rhetorical Podcast Carnival on "Politics/Rhetorics: Navigating Crisis, Culture, and …
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We explore an intriguing development in content creation: AI-generated audio from technical documentation. We’ve prepared two examples to showcase this technology, and we discuss its potential impact and applications. We used the user guide for Audacity, the popular audio editing application, to generate an AI-narrated overview: https://youtu.be/yP…
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This podcast explores GenAI in technical documentation scenarios, highlighting the AI features and capabilities provided in Document360. I talk with Saravana Kumar, CEO of Kovai.co, which makes Document360, about how AI is changing search functionality and reducing support costs in knowledge bases. We discuss practical applications of AI for techni…
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Irina Silyanova offers advice on how to write better UX microcopy, the small chunks of text that allow users to navigate an interface. Her advice comes from her recent Smashing Magazine article: How to Improve Your Microcopy: UX Writing Tips for Non-UX Writers. Visit https://tenminutetechcomm.com/ for a transcript of the episode. Email ryan.weber@u…
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In this episode of the Cherryleaf podcast, we explore the latest trends in technical communication as revealed by an in-depth analysis of conference themes from 2024. By examining data from leading events such as Tekom, TC World, LavaCon, and the STC Summit, we identify eight major themes shaping the industry, with a surprising dominance of AI and …
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As a content creator, you may wonder how your role will evolve with AI on the scene. Are you excited or concerned? Either way, this is a must-listen episode to learn and pivot. Join us as Selvaraaju Murugesan and I discuss this topic at length to explore how content creators and, especially technical writers, need to pivot. We dissect the evolving …
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Kim Campbell, who wears many hats, joins me on this latest episode to unlock the secrets behind effective technical editing. Kim and I explore the fundamentals of technical editing, highlighting its pivotal role in ensuring high standards and tailoring content for specific audiences. We dive into the growing necessity of human oversight amidst the …
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Remember the excitement when ChatGPT burst onto the scene? Suddenly, it seemed like AI was going to revolutionise everything, including our field of technical communication. But now, 18 months and six Cherryleaf AI podcast episodes later, we're asking the big question: Was it all just hype? You've probably heard some folks saying AI isn't deliverin…
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This tutorial will help you understand task decomposition by guiding you through the process of creating a complex tree diagram that's too sophisticated for an AI tool to create at once. Whether you're creating tree diagrams or not, it doesn't matter. This is just an example of how to break down complex information into smaller chunks and pass it i…
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One of the advantages of recent Gen AI updates is the massive token input context. When you can pass in an entire set of documentation as an input, you have a much stronger possibility for powerful prompts. In this tutorial, I share some quality-control prompts you can use that deal with entire doc sets as inputs, as well as explain some of the cha…
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In this tutorial, you'll learn how to use AI to populate documentation templates with the source material you've gathered. For example, API overviews often follow a highly structured template. This technique can be a quick way to get an initial draft of documentation, which you can then edit and review with SMEs.…
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One of the most successful strategies for using AI is to pass in an abundance of source material that can augument and inform the AI's responses. In this tutorial, I cover strategies for gathering this material, including what types of documents to look for, optimal ordering, pitfalls to look out for such as outdated or slanted information, and mor…
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For AI tools to generate accurate information for documentation you're writing, you need to pass in source material. This usually means meeting with engineers and product managers to gather information about the product. In this tutorial, I share prompts for turning those meeting transcriptions into organized, readable meeting summaries. These clea…
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Unlock the secrets of a unified content experience for enhanced customer satisfaction with Scott Abel. Known as the Content Wrangler, Scott takes us through his journey from journalism to becoming a key player in content strategy. Ever wondered why customer experience is more than just a buzzword? We unpack its multifaceted nature, shining a light …
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We've created some YouTube Shorts on promoting the value of techcomm. We talk about the process of creating the videos and the content in the videos. See also: Cherryleaf's YouTube Shorts Uncovering and communicating the value of your tech comm teams' work, with Keren Brown We'll also publish a transcript of this podcast on the Cherryleaf blog. Abo…
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