In this series we will discuss Contact Center industry trends and best practices, as well as sharing success stories and pain points with some of the most innovative professionals in the industry. Join us as we learn and grow together in order to provide world class customer service to each and every one of our clients.
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Workforce Analytics Podcasts
Join host Chris Rainey on the HR Leaders Podcast, where he sits down with top Chief People Officers, CHROs, and leading HR experts to uncover the strategies, trends, and insights shaping the future of human resources. Each episode dives into best practices in people management, leadership challenges, and transformative HR innovations that impact both business success and society at large. Whether you're an HR professional or simply passionate about modern workplace strategies, this podcast d ...
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Directionally Correct is the #1 people analytics podcast in the world. Hosted by Cole Napper, the podcast dives into people analytics, workforce planning, behavioral science, and talent intelligence, helping leaders navigate the future of work with insight and a dash of fun. To find out more, check out colenapper.com
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The GovCIO Media & Research podcast network comprises GovCast, CyberCast and HealthCast featuring conversations with key leaders on timely issues impacting the federal IT landscape. Topics include cybersecurity, artificial intelligence, cloud computing, IT modernization, data analytics, workforce development and more. New episodes release each Tuesday.
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Welcome to What’s New and Next in Workforce Innovation, the podcast where we explore cutting edge workforce solutions being used by businesses around the U.S. to successfully attract, develop and retain top talent. This podcast is brought to you by CareerSource Hillsborough Pinellas in partnership with Hillsborough County Florida.
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The Life Sciences D’n’A podcast is hosted by AI and data analytics experts and pharma industry veterans Nagaraja Srivatsan and Amar Drawid. They explore the evolving use of AI and data science with innovators working to reshape all aspects of the biopharmaceutical industry from the way new therapeutics are discovered to how they are marketed.
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Making artificial intelligence practical, productive & accessible to everyone. Practical AI is a show in which technology professionals, business people, students, enthusiasts, and expert guests engage in lively discussions about Artificial Intelligence and related topics (Machine Learning, Deep Learning, Neural Networks, GANs, MLOps, AIOps, LLMs & more). The focus is on productive implementations and real-world scenarios that are accessible to everyone. If you want to keep up with the lates ...
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In this series, David Green will be speaking to a range of senior HR leaders who are pushing a data-driven and digital HR agenda. There is an increasing need for HR professionals to become more digitally and numerically literate – to acquire the skills necessary to process, produce and leverage digital information to create business value. You'll hear from people leaders who are driving transformation in their organisations on how HR can prepare for the future and what HR leaders need to do ...
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For nearly a decade, this podcast has explored how people, organizations, and technology shape the future of work. Now, as The Adaptive Futures Podcast, the journey continues with deeper conversations about what it means to adapt and thrive in an age of Ai and constant disruption. Each week, host Al Adamsen sits down with executives, innovators, and change-makers to hear their personal stories—how they got to where they are, what they’re working on today, and what they believe the future of ...
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The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
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If you're passionate about creating better, more fulfilling workplaces, you'll get lots of inspiration and ideas from organizational psychologist Sanja Licina, PhD and aspiring leader, Guille Santana, and their conversations with a variety of guests with remarkable experiences.
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Welcome to Workforce Matters, our Talent, HR and Mobility podcast. The series is brought to you by industry specialists in our People Advisory Services team who will cover various issues every month around talent, mobile workers, Brexit, HR regulations, digital HR and people analytics. For more information about any of our topics please contact us at [email protected].
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The People Analytics podcast is built for experts in Human Resources and Talent Acquisition to learn about effective strategies in the growing field of People Analytics.
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Data Reveal is a podcast about why data is remaking our world in its digital image. It explores data literacy and perceptions about data, unique use cases of data analytics across market sectors, and the role of next-level alliances to protect the free world from autocratic regimes.
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Hire Workforce is redefining how businesses manage labor costs by integrating advanced AI solutions into their workforce management strategies. With a focus on automation, predictive analytics, and intelligent resource allocation, Hire Workforce helps organizations significantly reduce labor overhead while maintaining productivity and output quality. By using AI to forecast demand, optimize schedules, and streamline repetitive tasks, the platform enables businesses to minimize overtime, redu ...
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The Workforce Management Podcast discusses the technologies, strategies and everything you need to know about workforce management, including time and attendance, employee scheduling, labour demand forecasting, workforce analytics and much more. We pay particular attention to AI and how that is changing the landscape. We aim to help you navigate through the complex Workforce Management world, tackle the most pressing questions and give you a complete understanding of all the aspects involved ...
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The Knowledge at Wharton Network Acast feed serves as a curated showcase highlighting the best content from our podcast collection. Each week, we feature one standout episode from each show in the Wharton Podcast Network, giving listeners a comprehensive sample of our diverse business and academic content. This rotating selection allows audiences to discover new shows within our network while experiencing the depth and variety of Wharton's thought leadership across different topics and forma ...
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Hire Workforce is revolutionizing talent acquisition with cutting-edge Enterprise AI Automation. Designed for businesses seeking efficiency, accuracy, and scalability, this advanced solution streamlines hiring by leveraging artificial intelligence to analyze resumes, assess candidates, and match top talent to the right roles. By automating repetitive tasks, reducing hiring biases, and enhancing decision-making, Hire Workforce empowers organizations to optimize recruitment workflows and reduc ...
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Winner of the 2022, 2023 & 2024 Apex Awards of Excellence for Best Podcast. Join Executive Editor Theresa Houck for Automation Chat, where she talks with industrial automation leaders, executives, and practitioners for their insights about technologies and trends affecting manufacturing and industrial automation professionals. Published by The Journal From Rockwell Automation and Our PartnerNetwork magazine (http://rok.auto/thejournal). We chat about digital transformation, analytics and inf ...
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Curated AI Insights delivers expert perspectives on AI implementation that actually works. In this podcast, the team at Curated Analytics explores the critical elements of successful AI transformation beyond just technical capabilities. Each episode breaks down complex AI topics into actionable insights, focusing on the strategic, governance, and adoption challenges that determine real-world success. Whether you're developing an AI roadmap, establishing governance frameworks, or driving orga ...
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The Human Truth Podcast is brought to you by Visier. Each episode we unpack a hot workforce statistic to find the truth in it that matters to real people like you. We ask: Where’d it come from? Is it true? And why should we care? For more information visit visier.com
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Thalamus Grand Rounds is a podcast created by and for current and former residents, program coordinators and directors to spotlight and empower GME leaders to innovate the residency and fellowship recruitment processes. You’ll hear insightful discussions about all things GME including virtual interview best practices, managing expectations of applicants and faculty, promoting DEI initiatives and holistic review, data and analytics to drive recruitment and much more.
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Welcome to MetLife’s podcast, “Putting Numbers to Work,” where experts take complex ideas from across the benefits research landscape and distill them into lessons employers can put to action. HR professionals are inundated with new stories and emerging trends that help predict radical shifts in employee expectations and how organizations need to change to stay competitive. It’s hard to know who to trust, what’s hype, what’s real, and what’s going to have an impact. With today’s employment l ...
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What economic trends today will set the stage for the future? How will legislative actions impact student financial aid? What accounting policy or reporting changes are on the horizon? Navigating the business of higher education institutions requires knowledge about a variety of issues—from finance to campus security. In this podcast series, hear colleagues, experts, and industry leaders explore issues, provide best practices, offer solutions to new questions that may not have been asked bef ...
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The AI Mentors series of The Alldus Podcast helps you pave the way for a successful career in the world of Data Science and AI. Powered by Alldus International, the premium AI Workforce Solutions, our consultant's interview AI Leaders and Data Scientists from around the world about their personal journey to becoming a front-runner in AI.
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"Kanth Mentorship Podcast" is a podcast series hosted by Rajeev Kanth that focuses on career transition and development, particularly in Data Analytics, Data Science, Machine Learning, Data Engineering, Cloud Computing, AWS, Azure, DataBricks, SQL, Power BI, Tableau, Python Generative AI, Deep Learning, Computer Vision, LLMs, and Artificial Intelligence. The podcast covers various topics, including interview preparation, industry insights, and career path guidance, aimed at various individua ...
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Your AI Roadmap the podcast is on a mission to decrease fluffy HYPE and talk to the people actually building AI. Anyone can build in AI. Including you. Whether you’re terrified or excited, there’s been no better time than today to dive in! Now is the time to be curious and future-proof your career and ... ultimately your income. This podcast isn't about white dudes patting themselves on the back, this is about you and me and ALL the paths into cool projects around the world! What's next on y ...
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Examining simplification, standardization & centralization to create value.
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Project OutCast is an Outpost WFM production but this isn’t just about WFM schedules and calculations, this isn’t about how close your forecast variance was and this definitely isn’t about whether or not you’ve memorised the AHT formula. I do things different, I find creative solutions to real challenges and I don’t create problems and chaos to justify the need for WFM. Running a contact centre is not difficult, period. Managing people on the other hand, that requires skill which can be taug ...
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Are you a trailblazer in your industry? At The Leader's Edge: Authentic Conversations with Champions of Industry, we celebrate the extraordinary journeys of leaders like you. Created and hosted by HR Huntsman, we are looking for inspiring CEOs, founders, COOs, and general managers who have driven their businesses to new heights and are eager to share their stories with the world. The Leader's Edge was created to honor and amplify the voices of leaders who make a significant impact in their i ...
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Talent Draup is your go-to for in-depth conversations with senior HR leaders from around the world. In each episode, we delve into the strategies and brains that drive talent in successful organizations today. Join us as we dig deep into topics like strategic workforce planning, global location strategies, predictive analytics, and skills-based hiring. Our guests share their experiences and best practices, offering valuable insights for HR professionals seeking to navigate the complexities o ...
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MIT SMR's Three Big Points is the podcast you need to stay at the top of your game as a business leader. In each episode you’ll get one new idea from the world’s leading academics, researchers, and executives delivered with three takeaways to help you put it to use in your organization.
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Welcome to the DealMakers show, hosted by Alejandro Cremades. Alejandro is a serial entrepreneur, best-selling author, and cofounder at Panthera Advisors (M&A and fundraising advisory). On this podcast you will find weekly interviews with entrepreneurs that have been very successful at raising capital or getting their company acquired. You can learn more at https://alejandrocream.wpengine.com
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Human Resource Development Masterclass is a podcast series from the Academy of Human Resource Development, the organization that leads HRD through research. Each 60-90 minute episode features leading authors, scholars and researchers in conversation on the fundamentals of HRD and how those are changing in the workplace of the 2020s. The series is hosted by Darren Short who has 30 years of HRD experience in Europe and North America and who was President of the Academy of Human Resource Develo ...
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#145 - Alexis Fink - Who has the best people analytics team? And what does the future hold for Alexis?
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Check out this episode of the #1 people analytics podcast with special guest Alexis Fink, Principal at Propeller Insight and People Analytics & Workforce Strategy Leader at Meta, Microsoft, and Intel! In this wide-ranging conversation, Alexis explains how she’s “flunking retirement” while joyfully redefining her post-corporate season—teaching, advi…
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New Series Coming! Women Working Smarter with Jen Docken and Ritu Maheshwari
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Get ready for an all-new series from Calabrio’s Working Smarter podcast! Hosted by Jennifer Docken, this series celebrates women leading the way in tech, contact centers, and customer service. In the preview episode, Jennifer teams up with Ritu Maheshwari from Calabrio to kick things off and share what’s to come.…
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Tomas Chamorro-Premuzic on “Don’t Be Yourself” and Why Authenticity is Overrated | Adaptive Futures Live
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Tomas Chamorro-Premuzic | Breaking the Four Authenticity Traps Psychologist, author, and innovator Tomas Chamorro-Premuzic joins Al Adamsen to rethink what “authenticity” really means at work. Drawing on his new book Don’t Be Yourself: Why Authenticity Is Overrated (and What to Do Instead), Tomas unpacks the Four Authenticity Traps, why “bring your…
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CyberCast: Federal Cyber Workforce Lags Behind Emerging Tech, GAO Says
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Cybersecurity has been on the Government Accountability Office’s (GAO) high-risk list since 1997. Federal agencies struggle with issues like cyber hygiene, cyber workforce shortages and strategic execution. While agencies put strategies in place to secure their systems, the implementation and execution can be ineffective, according to GAO Managing …
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How to Redefine Culture and Performance as Your Company Scales (an Interview with Toby Hough)
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What if the star performers you celebrated yesterday are the very people holding your organisation back today? That’s what Toby Hough, HR Director for Europe at HiBob, unpacks with host David Green in this episode of the Digital HR Leaders podcast - a must-listen for anyone rethinking how to build performance cultures that last. Join them, as they …
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In this episode of the HR Leaders Podcast, we speak with Bryan Power, Head of People at Nextdoor, about leading through transformation, building a “founder’s mentality” culture, and why HR must take the lead on AI adoption. Bryan shares lessons from scaling Google, Square, and Yahoo before joining Nextdoor, where he helped navigate an IPO, COVID, a…
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Longtime friend of the show Rajiv Shah returns to unpack lessons from a year of building retrieval-augmented generation (RAG) pipelines and reasoning models integrations. We dive into why so many AI pilots stumble, why evaluation and error analysis remain essential data science skills, and why not every enterprise challenge calls for a large langua…
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#144 - AJ Herrmann - People Analytics at the CIA, Cognitive Biases, and Task Intelligence
1:13:26
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Check out this episode of the #1 people analytics podcast with special guest, AJ Herrmann, Previous Executive Director of Strategic Workforce Planning at Cleveland Clinic! Hosts Cole Napper and Scott Hines welcome AJ for an in-depth conversation that spans covert intelligence work, advanced people analytics, and the human side of workforce strategy…
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This Week In Business: Balancing Optimism and Caution in Innovation and Business Strategy
10:27
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Cait Lamberton, Wharton School Vice Dean and Professor of Marketing, explains how businesses can balance enthusiasm for new technologies, such as AI, with historical lessons, market fundamentals, and strategic analysis to identify sustainable innovation and avoid costly missteps. Hosted on Acast. See acast.com/privacy for more information.…
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Navigating the AI Landscape in Clinical Development
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Stephen Pyke, chief clinical data and digital officer at Parexel, sits down with Srivatsan Nagaraja to discuss the adoption of AI technologies in clinical development. He highlights the importance of workflow integration, the challenges of change management, and how to prepare organizations for an AI-driven future.…
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How AI Is Transforming Hiring (And Recruiters’ Real Role)
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In this episode of the HR Leaders Podcast, we speak with Heidi Barnett, President of Talent Acquisition at isolved, about how AI is reshaping recruiting and why candidate experience now matters more than ever. Heidi shares her journey from marketing into HR tech leadership and explains why the best recruiters today act more like growth leaders. She…
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The Value of Project Managers with Not the Worst PM’s Kelly Vega
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From TikTok skits to tech leadership, Kelly Vega shows why project managers are more than task trackers. As program director at VML and the creator of Not the Worst PM, Kelly has built a following by turning the chaos of project management into relatable, entertaining content. In this episode of Data-Driven Leadership, she joins Jess Carter to shar…
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Creating a private AI assistant in Thunderbird
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In this episode, Daniel and Chris are joined by Chris Aquino, software engineer at Thunderbird to hear the story of how they developed a privacy-preserving AI executive assistant. They discuss various design decisions including remote (but confidential) inference, local encryption, and model selection. Chris A. does an amazing job describing the jo…
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AI GovCast: Marines' First AI Fellowship Aims to Build an AI-Literate Force
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The U.S. Marine Corps has launched its first AI fellowship program in partnership with the Naval Postgraduate School to accelerate artificial intelligence adoption across the force. Modeled after the Air Force’s Phantom program at MIT, the five-month pilot trains Marines to identify command-level problems and develop AI-driven solutions that suppor…
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Scaling Organisations Through Strategic HR (an Interview with Olena Bondareva)
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What defines leadership in a modern organisation? And how do you find and support the people driving culture, clarity, and change? That’s what Olena Bondareva, Global HR Director at airSlate, unpacks in this episode of Digital HR Leaders – a must-listen for anyone rethinking how we define and measure leadership. Host David Green speaks with Olena a…
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How Wingstop Turns Hourly Workers into 70% of Its Leaders
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In this episode of the HR Leaders Podcast, we speak with Donnie Upshaw, Chief People Officer & Senior Vice President at Wingstop Restaurants Inc., about scaling one of the fastest-growing restaurant brands while protecting culture and developing frontline talent. Donnie shares how 70% of Wingstop’s general managers started as hourly employees, why …
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Aligning Tuition Policies With Strategic Vision
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When tuition policies have more exceptions than the rule or there is a need to increase student enrollment and reach new markets, it might be time for institutions to take a fresh look at—and consider modernizing—those policies. In this episode, the University System of Maryland’s Colleen Auburger, associate vice chancellor for budget analysis, and…
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#143 - Cole and Scott - Embarrassing Job Interview Stories & More
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Check out this episode of the #1 people analytics podcast with hosts, Cole Napper and Scott Hines where we talk about embarrassing and challenging stories from our interview experiences to assure listeners that they are not alone in facing difficulties! In this lively and very human conversation, Cole and Scott swap hilarious, cringe-worthy, and so…
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How to Hire 55,000 People in 6 Years (And Not Break Your Company)
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In this episode of the HR Leaders Podcast, we speak with Elle Lebourg, Global Head of Talent Acquisition at Hilti Group, about transforming TA to hire 55,000 people in six years while protecting culture and experience. Elle explains why classic change models fall short, how authentic communication sustains engagement, and why TA must adopt a produc…
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Wharton Marketing Matters: Yahoo's Global Head of B2B Marketing, Sponsorships, and Events, Shannon Shae Montoya
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Shannon Shae Montoya, Global Head of B2B Marketing, Sponsorships, and Events at Yahoo, joins Barbara Kahn to explore how Yahoo leverages data, creativity, and nostalgia to craft experiential marketing campaigns that leave lasting impressions—revitalizing the brand for new generations and reinforcing its relevance across digital and physical spaces.…
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AI GovCast: GSA’s USAi Platform Accelerates AI Adoption Across Government
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The General Services Administration launched USAi.gov to provide a secure generative AI evaluation suite that enables federal agencies to experiment with and adopt AI more quickly and at no cost. Designed to support the White House’s AI Action Plan, USAi puts tools like chat-based AI, code generation and document summarization directly into the han…
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How Microsoft Uses People Data to Shape Flexible Working that Helps Teams Thrive (an Interview with Dawn Klinghoffer)
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Last week, Microsoft announced an update to its flexible work guidelines. As Amy Coleman, Chief People Officer at Microsoft, explained: “We’ve looked at how our teams work best, and the data is clear: when people work together in person more often, they thrive – they are more energized, empowered, and they deliver stronger results.” As such, I’m de…
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Why Your Recognition Strategy Isn’t Working (And How to Fix It)
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In this episode of the HR Leaders Podcast, we speak with KeyAnna Schmiedl, Chief Human Experience (People) Officer at Workhuman, about reimagining recognition in the age of AI. KeyAnna shares how Workhuman is using AI to enhance - not replace - human connection, from just-in-time recognition to personalized career support. She explains why recognit…
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Big news - The Next Evolution of Contact Center WFM: Introducing Calabrio Workforce Intelligence
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Hot off the press from Calabrio’s largest annual user conference, C3 in Dallas, comes the launch of Calabrio Workforce Intelligence - the next evolution of Workforce Management. With AI at the core, not bolted on, Calabrio Workforce Intelligence introduces capabilities like Predictive Actions, Agent Assist, and more to help organizations make smart…
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#142 - John Barry - HR Tech Voices Series Episode with HRBench
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John Barry, Co-CEO of HRBench, joins the Directionally Correct podcast for our latest HR Tech Voices Episode of 2025. If you like what you hear in this episode, check out HRBench here: https://www.hrbench.com. In this wide-ranging discussion, hosts Cole and Scott talk with John about the journey from classic-car tinkerer to a leading voice in HR te…
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33 - Embracing Change: Why Not Everyone is Meant to Stay in Your Entrepreneurial Journey with TRAX Analytics' Tracy Davis
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In this episode of The Leader's Edge: Authentic Conversations with Champions of Industry, HR Huntsman talks to the Founder, President, and CEO at TRAX Analytics, Tracy Davis. Tracy shares insights on leadership, overcoming imposter syndrome, and the challenges of change management. She discusses building a supportive community for entrepreneurs thr…
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In this Fully Connected episode, we dig into the recent MIT report revealing that 95% of AI pilots fail before reaching production and explore what it actually takes to succeed with AI solutions. We dive into the importance of AI model integration, asking the right questions when adopting new technologies, and why simply accessing a powerful model …
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Transforming Cancer Diagnostics and Care with AI
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Mohan Uttarwar, CEO 1Cell.Ai, sits down with Amar Drawid to discuss how his company is transforming cancer diagnostics and care by combining cutting-edge molecular science with advanced AI. He talks about how the company’s single-cell multi-omics platform provides real-time, precision insights, enhances patient selection in clinical trials, and del…
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How to Protect Culture During Rapid Growth (Most Companies Fail Here)
33:38
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In this episode of the HR Leaders Podcast, we speak with Jon Caldwell, SVP & Chief People Officer at Valvoline Inc., about leading people strategy during rapid growth and transformation. Jon shares how Valvoline, a 160-year-old brand, has doubled its retail footprint and plans to nearly double again by 2030, all while maintaining a strong “family” …
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Wharton Moneyball: Football Analytics, Probabilities, Priors, and Fourth-Down Decisions
1:03:43
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Brian Burke, Sports Data Scientist at ESPN, joins Cade Massey, Eric Bradlow, and Shane Jensen to share insights on building advanced football power ranking systems, the role of Bayesian models in balancing priors and new data, and how analytics informs game-day decisions like fourth-down calls and playoff predictions. Cade, Eric, and Shane also ana…
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How to Build Confidence as a Leader in 2026 and Beyond
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In this episode of the HR Leaders Podcast, we speak with Cathy Peterman, Chief People Officer for Tech, Product & Design at Wayfair, about navigating transformation, leading through change, and preparing the workforce for the AI era. Cathy shares her unusual path from studying international conflict resolution to leading HR at global brands, and ho…
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What Data Means for the Future of Pediatric Hospitals
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A single error in a medical record can change a child’s life. Theresa Meadows has spent her career making sure that doesn’t happen. In this episode, Jess Carter talks with Theresa, who recently transitioned from CIO at Cook Children’s Health Care System to a new role at symplr. Theresa recalls her unlikely path from transplant nurse to technology l…
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HealthCast: HHS Data Plan Ushers in New Era of Collaborative Health Innovation
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The Department of Health and Human Services (HHS) is transforming how health data is shared and used, emphasizing transparency. Chief Data Officer Kristen Honey is spearheading an “open by default” strategy that moves away from top-down, siloed data management to a more collaborative model. HHS is pushing decision-making to local, state and regiona…
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How to Build the Next Generation of HR Leaders (an Interview with Dave Ulrich, Dick Beatty and Patrick Wright)
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HR is standing at a defining inflection point. AI is transforming how work gets done, stakeholder capitalism is reshaping expectations, and the pressure to deliver tangible business value with less has never been higher. So what does HR need to do now - not just to stay relevant, but to lead? In this episode of the Digital HR Leaders podcast, host …
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Employee Disengagement and Mental Health Concerns Cost More Than You Think
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Employee disengagement and burnout don’t just affect morale; they carry real financial and human costs for institutions. In this episode, Amanda Bailey, vice president for human resources at Boston University, and Kelcey Stratton, chief behavioral health strategist at the University of Michigan, join NACUBO’s Bryan Dickson in a conversation on the …
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#141 - Michael "Hutch" Hutchins - Jam Bands, Gen Z Personality, Stack Ranking, & PhD Attractiveness
1:12:53
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Check out this episode of the #1 people analytics podcast with special guest, Michael "Hutch" Hutchins, Principal Product Manager, People Analytics at AWS! In this episode of Directionally Correct, hosts Cole and Scott are joined by guest Michael Hutchins for a free-flowing, unscripted conversation that ranges far beyond their usual people analytic…
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Why AI Is HR’s Superpower (and How to Use It)
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In this episode of the HR Leaders Podcast, we speak with Adam Holton, Chief People Officer at GE HealthCare, about the mindset shifts HR leaders need to harness AI, personalize learning, and lead with authenticity. Adam explains why example matters more than instruction, why democratized learning is changing leadership, and how AI can act like a “s…
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CyberCast: Federal Leaders Explore Geothermal Storage to Boost Data Center Resilience
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The White House released a new executive order in July — Accelerating Federal Permitting of Data Center Infrastructure —calling on government to develop AI-ready data centers, streamline federal permitting and encourage private investment in critical infrastructure. Federal agencies are focusing on system resilience to withstand rising environmenta…
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Ripple Effect: Rethinking Retail | Barbara Kahn
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Wharton's Barbara Kahn, author of The Shopping Revolution: How Retailers Succeed in an Era of Endless Disruption, explains the latest trends in retail, how AI fits into the customer experience, and what's to come for brick-and-mortar. This Ripple Effect episode is part of the “Future of Retail” series. Hosted on Acast. See acast.com/privacy for mor…
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How bp is Writing the Next Chapter. Discussing Transformation & Technology (with Kerry Dryburgh)
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bp is undergoing one of the most complex transformations in its more than 100-year history — powered by a focused strategy reset, a leaner operating model, and a global scale-up of digital and AI capabilities. But behind all of this is a fundamental reset of how people experience work - and what it means to lead through change. In this episode of t…
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