Best VRMA Podcasts (2025)

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Cautious Optimism: Key Data’s Read on the 2026 Vacation Rental Market 17:20

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11d ago17:20

17:20

Melanie Brown, vice president of data insights at Key Data, joins the podcast to unpack Key Data’s Vacation Rental Industry Outlook 2026—a survey of nearly 250 US property managers that reveals what operators expect in the year ahead. According to Brown, sentiment has finally shifted toward “cautious optimism,” with most managers anticipating flat …

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After the Applause: Real Takeaways from VRMA 2025 with Tim Rosolio, Ela Mezhiborsky, and Jessica Gillingham 53:53

16d ago53:53

53:53

Send us a message! VRMA International 2025 is in the books and if you were there, you probably felt it too: this year hit differently. More people, deeper conversations, and a sense that the vacation rental industry is entering a new chapter. But what actually stuck after the applause faded? In this episode, Alex & Annie sit down with Tim Rosolio, …

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Episode 20: Year-End Wins For Vacation Rental Pros 29:43

6h ago29:43

29:43

Send us a text The clock is ticking and profit is on the line. We’re fresh off a data-heavy conference and ready to hand you a clean, practical year-end playbook for vacation rental managers who want less chaos and more control. From budgets to bookings, we break down what to fix first, what to schedule now, and what to stop tolerating in the new y…

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Creating Success In Unique Vacation Rental Markets (With Jeremy Udovich) 51:34

5d ago51:34

51:34

In this episode, we're joined by Jeremy Udovich to talk about breaking into the vacation rental space from outside of it, being in a "small" market, properties that can make $300k+ per year, growth, leaving a 9-5, the golf industry and how it relates to vacation rentals and a LOT more... Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Jere…

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The Guest-First Strategy: How Brandon Hall Built a Scalable Vacation Rental Brand 36:10

2d ago36:10

36:10

Send us a message! In this episode, we sit down with Brandon Hall, Founder and CEO of Hallson Hospitality, to explore how a guest-first philosophy can become a true engine for growth in the vacation rental industry. Brandon’s journey into hospitality began long before he managed homes. After co-founding OneHope Wine and spending 15 years growing a …

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Here's How To Level Up Your Marketing With JUST 4 Hours Per Week 1:00:55

12d ago1:00:55

1:00:55

In this episode Conrad goes solo on this audio-only version of a LIVE training on "The 4 Hour Vacation Rental Marketing Workweek". Want to get the video too? Tap the link below. Enjoy! ⭐️ Links & Show Notes Paul Manzey Conrad O'Connell Recording Video: YouTube Conrad's Book: Mastering Vacation Rental Marketing Conrad's Course: Mastering Vacation Re…

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Everything Is Changing: This Expert Explains Why And How You'll Be Impacted (With Brennen Bliss) 49:31

12d ago49:31

49:31

In this episode, we break apart the changes happening in marketing, AI, search, brand discovery and a TON more with expert Brennen Bliss. Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Brennen Bliss Propellic The 2025 StudyBy The Art Of Hospitality Podcast

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It’s About DARM Time: Amy Hinote Sets the Stage for This Year’s DARM Conference 56:06

9d ago56:06

56:06

Send us a message! DARM week is almost here, and we’re kicking things off with the person behind it all — Amy Hinote, Founder of VRM Intel and creator of the industry’s most conversation-packed event. In this episode, Amy gives a behind-the-scenes look at what’s coming to DARM Conference 2025, from the surge of AI-driven innovation to the sessions,…

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Episode 19 - Happy Thanksgiving! How Gratitude Can Transform Vacation Rental Management 25:22

11d ago25:22

25:22

Send us a text We share a practical case for gratitude as a core operating system in vacation rentals, moving from year-end stress to structured habits that lift guest experience, team morale, and profit. Personal stories, tactical rituals, and tools show how to make gratitude visible and repeatable. • mindset shift from complaints to gratitude arm…

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Compelling Vacation Rental Marketing Messages Have Common Traits 37:11

16d ago37:11

37:11

In this episode of The Heads In Beds Show, we break down a recent VRM Intel article from Conrad O'Connell talking all about messaging and what homeowners act on vs ignore. ⭐️ Links & Show Notes Paul Manzey Conrad O'Connell Conrad's Book: Mastering Vacation Rental Marketing Conrad's Course: Mastering Vacation Rental Marketing 101 Jamie Lane Airdna L…

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Sonder Is Dead. What Happened And What's The Future Of Master Leasing? (With Adam Norko and Conrad O'Connell) 33:32

19d ago33:32

33:32

In this episode, we're solo to break down the Sonder death, master leasing, shifting tides in our industry, demand going down and a LOT more... Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Skift - Sonder Shuts Down After Marriott Termination, Marking the End of a Hospitality ExperimentBy The Art Of Hospitality Podcast

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What To Consider When Building A New Vacation Rental Website 40:34

25d ago40:34

40:34

In this episode of The Heads In Beds Show, we break down the questions to ask when building a vacation rental website in 2025 and beyond. Scope, pricing, vendors to work with and a LOT more... ⭐️ Links & Show Notes Paul Manzey Conrad O'Connell Conrad's Book: Mastering Vacation Rental Marketing Conrad's Course: Mastering Vacation Rental Marketing 10…

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Previewing DARM 2025: The Impact Of Vacation Rental Conferences Right Now (With Amy Hinote) 48:50

26d ago48:50

48:50

In this episode, we're joined by Amy Hinote to preview the upcoming DARM (Data and Revenue Management Conference) 2025 conference in Sandestin, Florida. Buy your ticket TODAY to see us there. Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Amy Hinote DARMBy The Art Of Hospitality Podcast

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Chillin' with Dylan: How to Build a People-First Culture in a Competitive Vacation Rental Market 27:39

23d ago27:39

27:39

Send us a message! In this episode, Alex & Annie head to Florida’s scenic 30A to sit down with Dylan Bozarth, General Manager of 30A Escapes, for a real conversation about leadership, culture, and what it takes to build a team that truly lasts in the fast-paced vacation rental world. Dylan shares how his decade-long journey at 30A Escapes has shape…

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Episode 18 - From Occupancy To RevPAR: Metrics That Drive Profits 26:17

28d ago26:17

26:17

Send us a text Want a cleaner, stronger playbook for running a profitable vacation rental portfolio? We dig into the KPIs that actually move the needle—what to track, how often to review it, and how to turn numbers into decisive action. From occupancy and ADR to total RevPAR, we break down the revenue signals that reveal pricing power, guest mix, a…

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Finding Strength in the Ashes: Angie Leone’s Story of Resilience after the Lahaina Wildfires 56:00

1M ago56:00

56:00

Send us a message! When everything you’ve built disappears overnight, how do you begin again? In this episode, we sit down with Angela “Angie” Leone, founder of Coconut Condos in Maui, to share a story of loss, faith, and rebirth after the devastating Lahaina wildfires. Just days after finding a buyer for her thriving vacation rental company, Angie…

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What Most Managers And Hosts Miss When Designing Their In-Property Experience (With Rachel Vigil) 52:44

1M ago52:44

52:44

In this episode, we break down what many hosts miss when it comes to the in-property experience, how product placement works in vacation/short term rentals, building a business while hosting and a LOT more. Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell UpClose Marketing Rachel VigilBy The Art Of Hospitality Podcast

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The Four Part Process To Build A Guest Marketing Plan 33:37

1M ago33:37

33:37

In this episode of The Heads In Beds Show, we come back and talk the four-part marketing for guest focused campaigns. Enjoy! ⭐️ Links & Show Notes Paul Manzey Conrad O'Connell Conrad's Book: Mastering Vacation Rental Marketing Conrad's Course: Mastering Vacation Rental Marketing 101 🔗 Connect With BuildUp Bookings Website Facebook Page Instagram 🚀 …

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1st of the Month Bonus: Boom Founders Announce $12.7M Funding Raise, Plus Agentic AI for STR 52:12

1M ago52:12

52:12

Send us a message! Big news to kick off the month! 🚀 In this first-of-the-month bonus episode, Alex & Annie sit down with the Boom founders, Moran, Shahar, and Alon Goldboim, to talk about Boom’s recent $12.7 million funding round and what it means for the future of the short-term rental (STR) industry. The Goldboim brothers share how they built Bo…

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Trust And Brand Building In Today's New AI World (With Jessica Gillingham) 52:12

1M ago52:12

52:12

In this episode, we chat about PR, brand, building trust, AI and a LOT more with Jessica Gillingham. Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Jessica Gillingham Abode PR Jessica's Book: Tech-Enabled Hospitality: Strategies to Elevate Guest Experience and Operational EfficiencyBy The Art Of Hospitality Podcast

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Is This The KEY To Getting More Bookings? 26:27

1M ago26:27

26:27

In this episode of The Heads In Beds Show, we talk about the youth and how they are the strategy to getting more bookings by catering and designing your properties along with what Paul and Conrad look for when booking for their family. ⭐️ Links & Show Notes Paul Manzey Conrad O'Connell Conrad's Book: Mastering Vacation Rental Marketing Conrad's Cou…

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Turning Connection into Conversions: How Chalets Hygge Achieved 70% Direct Bookings with Kerri Gibson 55:07

1M ago55:07

55:07

Send us a message! In this episode, we’re joined by Kerri Gibson, CEO and Co-Founder of Chalets Hygge, a hospitality brand inspired by the Scandinavian idea of hygge — finding joy and contentment in life’s quieter moments. After years in the corporate tech world, Kerri took a much-needed step back to rediscover what truly mattered. That pause led h…

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Episode 17 - Vegas, VRMA, And The Power Of Useful Learning 34:13

1M ago34:13

34:13

Send us a text Conferences shouldn’t feel like déjà vu. We dig into how VRMA in Las Vegas reset the bar with manager-led education, formats that actually teach, and a community vibe that made first-timers feel like insiders. From awards that mark decades of service to small operational shifts that pay off fast, this conversation strips away the noi…

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VRMA 2025 In Las Vegas (With JJ King, Alex Alioto, Dennis Goedheid & Jamie Lane) 1:25:43

2M ago1:25:43

1:25:43

In this first ever in-person recording, Conrad O'Connell and Adam Norko pack the mics and go to Las Vegas for VRMA 2025! A HUGE thank you to VRMA for hosting us at the conference and allowing us to cover this critical moment in the industry for our events. We interview four amazing industry experts across OTA, property management and more. Another …

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VRMA 2025 Recap: The Hot Seat Session, Industry Trends & More! 45:37

2M ago45:37

45:37

In this episode of The Heads In Beds Show, we recap the VRMA 2025 show! We talk all things about The Hot Seat Session, industry trends, marketing ideas and more... ⭐️ Links & Show Notes Paul Manzey Conrad O'Connell Conrad's Book: Mastering Vacation Rental Marketing Conrad's Course: Mastering Vacation Rental Marketing 101 🔗 Connect With BuildUp Book…

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Scaling with Soul: How Zzzing Uses AI to Keep Hospitality Human with Sab Mulligan 53:07

1M ago53:07

53:07

Send us a message! As hospitality companies race to scale, many face a difficult trade-off: grow fast or stay personal. But Zzzing, a leading hospitality brand based in Malta, is proving you can do both. In this episode, we’re joined by Sab Mulligan, Head of Teams at Zzzing, to explore how they’ve scaled rapidly by using AI not to replace the human…

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The Direct Booking Movement Is More Important Than You Even Think... (With Humphrey Bowles) 51:54

2M ago51:54

51:54

In this episode, we chat about the "digital sharecroppers" commonly known as the OTAs with Humphrey Bowles, the CEO of Truvi. Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Humphrey Bowles TruviBy The Art Of Hospitality Podcast

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The Four Part Process To Build A Homeowner Marketing Plan 36:30

2M ago36:30

36:30

In this episode of The Heads In Beds Show, we share our four-part framework to get a homeowner marketing plan in place. We discuss: Targeting Positioning Messaging Channels And how you can build a winning strategy in each area. ⭐️ Links & Show Notes Paul Manzey Conrad O'Connell Conrad's Book: Mastering Vacation Rental Marketing Conrad's Course: Mas…

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How Visual Storytelling Builds Stronger Vacation Rental Brands with Marissa Galle of Click Media 41:03

2M ago41:03

41:03

Send us a message! In this episode, Alex & Annie are joined by Marissa Galle, founder of Click Media, to explore the real impact of photography, video, and social content on brand perception and booking behavior. Marissa shares how vacation rental operators can move beyond generic listings and start using visual storytelling to connect with guests,…

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Episode 16: From Skepticism to Trust: How VRBO’s GM (Larry Plawsky) Is Redefining Quality and Growth Across the Marketplace 32:03

2M ago32:03

32:03

Send us a text Trust is the hinge that decides whether travelers hit “book” or bounce—and we wanted to know how a major platform plans to earn it. We sit down with Verbo’s general manager, Larry Plowski, for a straight-talking tour of what changes when a marketplace prioritizes standards over sheer volume, including the headline move to remove 100,…

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Bye For Now (With Scott Fasano) 30:40

2M ago30:40

30:40

In this episode, we deal with a tough one: we say goodbye to Scott Fasano, our original co-host as part of the trio. Scott shares about his new non-vacation-rental journey and what he's working on now. It's not goodbye. It's bye for now, Scott! ♥️ ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Scott Fasano Scott's Substack…

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The "Do's" and "Don'ts" Of Using AI With Your Vacation Rental Marketing 36:00

2M ago36:00

36:00

In this episode, we dive into AI at a deep level: how SHOULD you use it and NOT use it to market your vacation rental business? Enjoy! ⭐️ Links & Show Notes Paul Manzey Conrad O'Connell Conrad's Book: Mastering Vacation Rental Marketing Conrad's Course: Mastering Vacation Rental Marketing 101 🔗 Connect With BuildUp Bookings Website Facebook Page In…

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When Scale Backfires: The Hidden Risks of Growing Too Fast with Ashley Ching of Inhaven 49:17

2M ago49:17

49:17

Send us a message! As the vacation rental industry matures, growth has become the holy grail for many property management companies. But what happens when scaling too fast starts doing more harm than good? In this episode, Ashley Ching, Founder & CEO of Inhaven, joins us to unpack her in-depth research on why many large property management companie…

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Replay: The Vacation Rental Marketing Fundamentals You Need To Have In Place 57:24

2M ago57:24

57:24

Note: this is a replay of an episode from last year! In this episode Conrad goes solo on this audio-only version of a LIVE training on "Building Your Vacation Rental Marketing Fundamentals". Want to get the video too? Tap the link below. Enjoy! ⭐️ Links & Show Notes Paul Manzey Conrad O'Connell Recording: Building Your Vacation Rental Marketing Fun…

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Telling The Story Of Real Estate Investments That Make Business Sense (With Zach Arko) 38:21

2M ago38:21

38:21

In this episode, we're chatting with Zach Arko from Breezy Vacays to talk investing, areas to consider, buying islands, New Mexico and a LOT more. Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Zach Arko Ruidoso Cabins Little Raccoon Key Missing HotelBy The Art Of Hospitality Podcast

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40 Years of VRMA: A New Chapter for the Industry with Anne Gardner 41:41

2M ago41:41

41:41

Send us a message! This year marks 40 years of the Vacation Rental Management Association (VRMA), a milestone that comes at a pivotal time for the industry. In this episode, Alex & Annie sit down with Anne Gardner, Executive Director of VRMA, to explore how the association is entering a new chapter of growth, engagement, and industry leadership. An…

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Jessica Gillingham Talks AI, Hybrid Hospitality, and What Comes Next 25:19

2M ago25:19

25:19

Jessica Gillingham—CEO of Abode Worldwide and author of “Tech-Enabled Hospitality”—joins us to map the real state of hospitality tech across short-term rentals, hotels, and multifamily. Drawing on interviews with 38 global leaders, she argues that technology’s job is simple: enable better hospitality. We dig into the mindset shift from “tech as cos…

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Episode 15: Greg Schulze reveals how Expedia is bridging hotels and vacation rentals to transform travel 30:39

2M ago30:39

30:39

Send us a textBy Tim

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10 Things You Can Do To Sign More Vacation Rental Properties This Fall 33:03

3M ago33:03

33:03

In this episode of The Heads In Beds Show, we dive into 10 actionable steps you can take now to get more homes for 2026! ⭐️ Links & Show Notes Paul Manzey Conrad O'Connell Conrad's Book: Mastering Vacation Rental Marketing Conrad's Course: Mastering Vacation Rental Marketing 101 🔗 Connect With BuildUp Bookings Website Facebook Page Instagram 🚀 Abou…

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Talking Operations To The Next Level As You Scale (With Michael Vialpando) 49:53

2M ago49:53

49:53

In this episode, we're chatting with Michael Vialpando of Renjoy to talk all things operations, scaling, growing and headed to the next level in their vacation rental company. Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Michael Vialpando RenjoyBy The Art Of Hospitality Podcast

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The Danger of OTA Dependence: Building a Strong Direct Booking Strategy with Mark Simpson of Boostly 50:55

2M ago50:55

50:55

Send us a message! When Airbnb changes its policies, the ripple effect can shake operators everywhere. For many, the problem is deeper than one policy update. Relying too heavily on a single platform leaves businesses vulnerable, and the cracks are starting to show. In this episode, Mark Simpson, CEO and founder of Boostly, shares why now is the ti…

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Revisiting Meta Ads vs Google Ads 41:38

3M ago41:38

41:38

In this episode of The Heads In Beds Show, we revisit our chat on Meta Ads vs Google Ads: what we're using them now to get more bookings and more homeowners. ⭐️ Links & Show Notes Paul Manzey Conrad O'Connell Conrad's Book: Mastering Vacation Rental Marketing Conrad's Course: Mastering Vacation Rental Marketing 101 🔗 Connect With BuildUp Bookings W…

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Marketing Approach With The Four Boxes Framework, Airbnb Changes, Guest Trends In 2025 & More (With Conrad O'Connell & Adam Norko) 56:42

3M ago56:42

56:42

In this episode, we're solo dolo again to chat all things marketing, Airbnb changes (taking more of your $$), the four box framework for marketing and a LOT more... Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'ConnellBy The Art Of Hospitality Podcast

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Preserving People, Culture, and Legacy: Inside Nocturne’s Acquisition Strategy with CEO, Scott Wiseman 48:32

3M ago48:32

48:32

Send us a message! What does it take to scale luxury vacation rentals while protecting the legacy of the brands that built them? In this episode, Alex & Annie welcome back Scott Wiseman, CEO of Nocturne Luxury Villas, for an inside look at how Nocturne approaches acquisitions in the luxury vacation rental space. Instead of treating acquisitions as …

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Episode 14 - When Superman Isn't Coming: How Your Disaster Plan Misses Key People 35:00

3M ago35:00

35:00

Send us a text Disaster preparation in the vacation rental industry typically focuses on protecting properties and communicating with owners and guests—but what about the people who make your business run? In this eye-opening episode, Hospitality Heroes co-founder April Burns joins hosts Tim Cafferty and Tiffany Edwards to reveal the five critical …

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What Does The Next OTA Success Story Look Like? (With Paul Buonopane & Jeffrey Manheimer) 52:53

3M ago52:53

52:53

In this episode, we're back with two awesome guests from "Stay" (https://staywithstay.com/): Paul Buonopane & Jeffrey Manheimer to talk all things marketplaces, OTA, direct vs control, platforms, growth, marketing and a LOT more... Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Paul Buonopane Jeffrey Manheimer Stay…

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Can You Really Compete With Airbnb? Nope... 35:11

3M ago35:11

35:11

In this episode of The Heads In Beds Show, we chat on Conrad's LinkedIn post "can you really compete with Airbnb" to talk strategy, marketing, goals, profits and a LOT more... NOTE: this was recorded BEFORE the Airbnb 15.5% price increase move -> non-PMS connected price increase for hosts. So we didn't mention that... ⭐️ Links & Show Notes Paul Man…

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How Property Managers Can Offer Flexible Cancellations Without Losing Revenue – with Sasha Lawler of Roam 45:01

3M ago45:01

45:01

Send us a message! Flexible cancellation policies are no longer optional in today’s vacation rental market. Guests expect them, OTAs prioritize them, and competitors are already adapting. But for property managers, relaxed policies often feel like a direct threat to revenue and owner trust. In this episode, we talk with Sasha Lawler, CEO and Founde…

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How Are Direct Bookings Trending According To Industry Research Experts? 45:15

3M ago45:15

45:15

In this episode of The Heads In Beds Show, we break down the Key Data Dashboard report on trends of market share by direct vs major OTAs, trends of marketing for direct bookings and a LOT more... ⭐️ Links & Show Notes Paul Manzey Conrad O'Connell Conrad's Book: Mastering Vacation Rental Marketing Conrad's Course: Mastering Vacation Rental Marketing…

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Learning Through Growth, Exit, And Building Something Brand-New + VRMA 2025 Preview (With Jodi Refosco) 52:32

3M ago52:32

52:32

In this episode, we're joined by newly minted "Pioneer" Jodi Refosco of Deep Creek Lake to talk across a wide variety of topics including growing to 500+ units, selling her business, building something new in DCL, previewing VRMA 2025 and a LOT more. Awesome bonus: use promo code ART100 to save $100 on your VRMA Registration if you purchase before …