Best VRMA Podcasts (2025)

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Salty Dog Vacations: Building a Business Around Community Impact 29:44

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10d ago29:44

29:44

In this episode of the VRMA Arrival podcast, we sit down with Salty Dog Vacations co-owners Kymberlee Nguyen and Krista Goodrich, recent recipients of VRMA’s Community Impact Award. Based in the Daytona Beach area, Krista and Kym share how they’ve woven service into every part of their business model—from mentoring at-risk students and serving on t…

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ALL The Ways You Can Run Promotions For Your Vacation Rental Business 36:54

5d ago36:54

36:54

In this episode Conrad and Paul talk about all of the different ways you can run promos that are not just "cutting rates lower" to drive more bookings. Enjoy! ⭐️ Links & Show Notes Paul Manzey Conrad O'Connell Conrad's Book: Mastering Vacation Rental Marketing Conrad's Course: Mastering Vacation Rental Marketing 101 🔗 Connect With BuildUp Bookings …

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Breaking Down Growth In All The Right Ways, Vibe Coding & More (With JJ King) 51:37

5d ago51:37

51:37

We welcome back JJ King on his own dedicated episode to dive into his recent expansion, vibe coding, SAAS platforms, the future of vacation rentals, FL and more! Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell JJ King Beachside VRBy The Art Of Hospitality Podcast

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Sarah Bradford Unfiltered: Fix These Vacation Rental Mistakes Before 2026 59:25

1d ago59:25

59:25

Send us a message! In this unfiltered conversation, Sarah Bradford joins us once again to break down the most common and costly mistakes she sees vacation rental operators still making today. Drawing from more than two decades in the industry and her experience building, scaling, and ultimately selling two successful vacation rental companies, Sara…

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Episode 21: Bold Predictions for 2026 from the Experts 33:38

7d ago33:38

33:38

We share the most useful lessons from 2025 and stack them against bold, data-backed predictions for 2026. Guests from data, software, brokerage, and luxury operations add a wide lens on AI reliance, flexible stays, regulation, and quality. • investing time in tools already owned • doubling down on top performers • daily hands-on revenue management …

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Talking All Things Revenue, Booms, Local Vs National & More... (With Rena Pacheco-Theard) 1:00:30

12d ago1:00:30

1:00:30

In this episode, we're joined by Rena Pacheco-Thea, the CEO & Co-Founder at Boutiq to talk all things revenue, pricing, booms and busts, marketplace dynamics and more... Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Rena Pacheco-Theard BoutiqBy The Art Of Hospitality Podcast

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Multiple Vacation Rental Markets? It's Super Hard: And Here's Why.... 31:53

12d ago31:53

31:53

In this episode Conrad and Paul break down why targeting many markets at the same time is HARD (but not impossible) and explaining why this can be a harder path to success. Enjoy! ⭐️ Links & Show Notes Paul Manzey Conrad O'Connell Conrad's Book: Mastering Vacation Rental Marketing Conrad's Course: Mastering Vacation Rental Marketing 101 🔗 Connect W…

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DARM 2025 Fireside Chats: What the Industry Is Finally Saying Out Loud 44:22

8d ago44:22

44:22

Send us a message! This episode was recorded live at DARM 2025, right in the middle of the event, while the conversations were still unfolding and the energy was still fresh. Alex & Annie sit down for two fireside chats with Alex Cisneros (StayTerra) and Dennis Goedheid (Casiola) to talk through what’s showing up in the industry right now, and what…

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Taking Control Of Your Career And Mindset For Success (With Michelle Marquis) 50:43

19d ago50:43

50:43

In this episode, we're joined (again) by industry legend Michelle Marquis to talk all things leadership, career pivots and her journey, being "bossy" and a LOT more. Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Michelle Marquis The Bossy Girl's Guide to Leadership: Real Talk on Power, Purpose, and Leading Out Loud…

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Mobile vs Desktop Traffic Trends For 2026: Here's What To Work On 41:57

19d ago41:57

41:57

In this episode Conrad and Paul go back to an "old" topic that we often ignore: mobile vs desktop traffic, how the site works on mobile, data on Google Analytics conversions and more... Enjoy! ⭐️ Links & Show Notes Paul Manzey Conrad O'Connell Conrad's Book: Mastering Vacation Rental Marketing Conrad's Course: Mastering Vacation Rental Marketing 10…

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Reinventing the Backend: Jim Devos Debuts VRWorks 36:55

15d ago36:55

36:55

Send us a message! In this episode, we are joined by Jim DeVos, industry veteran, former co-owner of Best Beach Getaways, for the first public reveal of VR Works — the backend system he spent years building to fix the operational pain points he couldn’t ignore. Jim breaks down how VR Works evolved from an internal solution into a fully integrated p…

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Episode 20: Year-End Wins For Vacation Rental Pros 29:43

21d ago29:43

29:43

Send us a text The clock is ticking and profit is on the line. We’re fresh off a data-heavy conference and ready to hand you a clean, practical year-end playbook for vacation rental managers who want less chaos and more control. From budgets to bookings, we break down what to fix first, what to schedule now, and what to stop tolerating in the new y…

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Creating Success In Unique Vacation Rental Markets (With Jeremy Udovich) 51:34

26d ago51:34

51:34

In this episode, we're joined by Jeremy Udovich to talk about breaking into the vacation rental space from outside of it, being in a "small" market, properties that can make $300k+ per year, growth, leaving a 9-5, the golf industry and how it relates to vacation rentals and a LOT more... Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Jere…

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The Guest-First Strategy: How Brandon Hall Built a Scalable Vacation Rental Brand 36:10

23d ago36:10

36:10

Send us a message! In this episode, we sit down with Brandon Hall, Founder and CEO of Hallson Hospitality, to explore how a guest-first philosophy can become a true engine for growth in the vacation rental industry. Brandon’s journey into hospitality began long before he managed homes. After co-founding OneHope Wine and spending 15 years growing a …

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Here's How To Level Up Your Marketing With JUST 4 Hours Per Week 1:00:55

1M ago1:00:55

1:00:55

In this episode Conrad goes solo on this audio-only version of a LIVE training on "The 4 Hour Vacation Rental Marketing Workweek". Want to get the video too? Tap the link below. Enjoy! ⭐️ Links & Show Notes Paul Manzey Conrad O'Connell Recording Video: YouTube Conrad's Book: Mastering Vacation Rental Marketing Conrad's Course: Mastering Vacation Re…

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Everything Is Changing: This Expert Explains Why And How You'll Be Impacted (With Brennen Bliss) 49:31

1M ago49:31

49:31

In this episode, we break apart the changes happening in marketing, AI, search, brand discovery and a TON more with expert Brennen Bliss. Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Brennen Bliss Propellic The 2025 StudyBy The Art Of Hospitality Podcast

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It’s About DARM Time: Amy Hinote Sets the Stage for This Year’s DARM Conference 56:06

1M ago56:06

56:06

Send us a message! DARM week is almost here, and we’re kicking things off with the person behind it all — Amy Hinote, Founder of VRM Intel and creator of the industry’s most conversation-packed event. In this episode, Amy gives a behind-the-scenes look at what’s coming to DARM Conference 2025, from the surge of AI-driven innovation to the sessions,…

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Cautious Optimism: Key Data’s Read on the 2026 Vacation Rental Market 17:20

1M ago17:20

17:20

Melanie Brown, vice president of data insights at Key Data, joins the podcast to unpack Key Data’s Vacation Rental Industry Outlook 2026—a survey of nearly 250 US property managers that reveals what operators expect in the year ahead. According to Brown, sentiment has finally shifted toward “cautious optimism,” with most managers anticipating flat …

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Episode 19 - Happy Thanksgiving! How Gratitude Can Transform Vacation Rental Management 25:22

1M ago25:22

25:22

Send us a text We share a practical case for gratitude as a core operating system in vacation rentals, moving from year-end stress to structured habits that lift guest experience, team morale, and profit. Personal stories, tactical rituals, and tools show how to make gratitude visible and repeatable. • mindset shift from complaints to gratitude arm…

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Compelling Vacation Rental Marketing Messages Have Common Traits 37:11

1M ago37:11

37:11

In this episode of The Heads In Beds Show, we break down a recent VRM Intel article from Conrad O'Connell talking all about messaging and what homeowners act on vs ignore. ⭐️ Links & Show Notes Paul Manzey Conrad O'Connell Conrad's Book: Mastering Vacation Rental Marketing Conrad's Course: Mastering Vacation Rental Marketing 101 Jamie Lane Airdna L…

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Sonder Is Dead. What Happened And What's The Future Of Master Leasing? (With Adam Norko and Conrad O'Connell) 33:32

1M ago33:32

33:32

In this episode, we're solo to break down the Sonder death, master leasing, shifting tides in our industry, demand going down and a LOT more... Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Skift - Sonder Shuts Down After Marriott Termination, Marking the End of a Hospitality ExperimentBy The Art Of Hospitality Podcast

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After the Applause: Real Takeaways from VRMA 2025 with Tim Rosolio, Ela Mezhiborsky, and Jessica Gillingham 53:53

1M ago53:53

53:53

Send us a message! VRMA International 2025 is in the books and if you were there, you probably felt it too: this year hit differently. More people, deeper conversations, and a sense that the vacation rental industry is entering a new chapter. But what actually stuck after the applause faded? In this episode, Alex & Annie sit down with Tim Rosolio, …

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Previewing DARM 2025: The Impact Of Vacation Rental Conferences Right Now (With Amy Hinote) 48:50

2M ago48:50

48:50

In this episode, we're joined by Amy Hinote to preview the upcoming DARM (Data and Revenue Management Conference) 2025 conference in Sandestin, Florida. Buy your ticket TODAY to see us there. Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Amy Hinote DARMBy The Art Of Hospitality Podcast

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What To Consider When Building A New Vacation Rental Website 40:34

2M ago40:34

40:34

In this episode of The Heads In Beds Show, we break down the questions to ask when building a vacation rental website in 2025 and beyond. Scope, pricing, vendors to work with and a LOT more... ⭐️ Links & Show Notes Paul Manzey Conrad O'Connell Conrad's Book: Mastering Vacation Rental Marketing Conrad's Course: Mastering Vacation Rental Marketing 10…

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Chillin' with Dylan: How to Build a People-First Culture in a Competitive Vacation Rental Market 27:39

2M ago27:39

27:39

Send us a message! In this episode, Alex & Annie head to Florida’s scenic 30A to sit down with Dylan Bozarth, General Manager of 30A Escapes, for a real conversation about leadership, culture, and what it takes to build a team that truly lasts in the fast-paced vacation rental world. Dylan shares how his decade-long journey at 30A Escapes has shape…

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Episode 18 - From Occupancy To RevPAR: Metrics That Drive Profits 26:17

2M ago26:17

26:17

Send us a text Want a cleaner, stronger playbook for running a profitable vacation rental portfolio? We dig into the KPIs that actually move the needle—what to track, how often to review it, and how to turn numbers into decisive action. From occupancy and ADR to total RevPAR, we break down the revenue signals that reveal pricing power, guest mix, a…

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Finding Strength in the Ashes: Angie Leone’s Story of Resilience after the Lahaina Wildfires 56:00

2M ago56:00

56:00

Send us a message! When everything you’ve built disappears overnight, how do you begin again? In this episode, we sit down with Angela “Angie” Leone, founder of Coconut Condos in Maui, to share a story of loss, faith, and rebirth after the devastating Lahaina wildfires. Just days after finding a buyer for her thriving vacation rental company, Angie…

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The Four Part Process To Build A Guest Marketing Plan 33:37

2M ago33:37

33:37

In this episode of The Heads In Beds Show, we come back and talk the four-part marketing for guest focused campaigns. Enjoy! ⭐️ Links & Show Notes Paul Manzey Conrad O'Connell Conrad's Book: Mastering Vacation Rental Marketing Conrad's Course: Mastering Vacation Rental Marketing 101 🔗 Connect With BuildUp Bookings Website Facebook Page Instagram 🚀 …

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What Most Managers And Hosts Miss When Designing Their In-Property Experience (With Rachel Vigil) 52:44

2M ago52:44

52:44

In this episode, we break down what many hosts miss when it comes to the in-property experience, how product placement works in vacation/short term rentals, building a business while hosting and a LOT more. Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell UpClose Marketing Rachel VigilBy The Art Of Hospitality Podcast

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1st of the Month Bonus: Boom Founders Announce $12.7M Funding Raise, Plus Agentic AI for STR 52:12

2M ago52:12

52:12

Send us a message! Big news to kick off the month! 🚀 In this first-of-the-month bonus episode, Alex & Annie sit down with the Boom founders, Moran, Shahar, and Alon Goldboim, to talk about Boom’s recent $12.7 million funding round and what it means for the future of the short-term rental (STR) industry. The Goldboim brothers share how they built Bo…

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Trust And Brand Building In Today's New AI World (With Jessica Gillingham) 52:12

2M ago52:12

52:12

In this episode, we chat about PR, brand, building trust, AI and a LOT more with Jessica Gillingham. Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Jessica Gillingham Abode PR Jessica's Book: Tech-Enabled Hospitality: Strategies to Elevate Guest Experience and Operational EfficiencyBy The Art Of Hospitality Podcast

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Is This The KEY To Getting More Bookings? 26:27

2M ago26:27

26:27

In this episode of The Heads In Beds Show, we talk about the youth and how they are the strategy to getting more bookings by catering and designing your properties along with what Paul and Conrad look for when booking for their family. ⭐️ Links & Show Notes Paul Manzey Conrad O'Connell Conrad's Book: Mastering Vacation Rental Marketing Conrad's Cou…

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Turning Connection into Conversions: How Chalets Hygge Achieved 70% Direct Bookings with Kerri Gibson 55:07

2M ago55:07

55:07

Send us a message! In this episode, we’re joined by Kerri Gibson, CEO and Co-Founder of Chalets Hygge, a hospitality brand inspired by the Scandinavian idea of hygge — finding joy and contentment in life’s quieter moments. After years in the corporate tech world, Kerri took a much-needed step back to rediscover what truly mattered. That pause led h…

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Episode 17 - Vegas, VRMA, And The Power Of Useful Learning 34:13

2M ago34:13

34:13

Send us a text Conferences shouldn’t feel like déjà vu. We dig into how VRMA in Las Vegas reset the bar with manager-led education, formats that actually teach, and a community vibe that made first-timers feel like insiders. From awards that mark decades of service to small operational shifts that pay off fast, this conversation strips away the noi…

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VRMA 2025 Recap: The Hot Seat Session, Industry Trends & More! 45:37

2M ago45:37

45:37

In this episode of The Heads In Beds Show, we recap the VRMA 2025 show! We talk all things about The Hot Seat Session, industry trends, marketing ideas and more... ⭐️ Links & Show Notes Paul Manzey Conrad O'Connell Conrad's Book: Mastering Vacation Rental Marketing Conrad's Course: Mastering Vacation Rental Marketing 101 🔗 Connect With BuildUp Book…

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VRMA 2025 In Las Vegas (With JJ King, Alex Alioto, Dennis Goedheid & Jamie Lane) 1:25:43

2M ago1:25:43

1:25:43

In this first ever in-person recording, Conrad O'Connell and Adam Norko pack the mics and go to Las Vegas for VRMA 2025! A HUGE thank you to VRMA for hosting us at the conference and allowing us to cover this critical moment in the industry for our events. We interview four amazing industry experts across OTA, property management and more. Another …

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Scaling with Soul: How Zzzing Uses AI to Keep Hospitality Human with Sab Mulligan 53:07

2M ago53:07

53:07

Send us a message! As hospitality companies race to scale, many face a difficult trade-off: grow fast or stay personal. But Zzzing, a leading hospitality brand based in Malta, is proving you can do both. In this episode, we’re joined by Sab Mulligan, Head of Teams at Zzzing, to explore how they’ve scaled rapidly by using AI not to replace the human…

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The Direct Booking Movement Is More Important Than You Even Think... (With Humphrey Bowles) 51:54

2M ago51:54

51:54

In this episode, we chat about the "digital sharecroppers" commonly known as the OTAs with Humphrey Bowles, the CEO of Truvi. Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Humphrey Bowles TruviBy The Art Of Hospitality Podcast

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The Four Part Process To Build A Homeowner Marketing Plan 36:30

3M ago36:30

36:30

In this episode of The Heads In Beds Show, we share our four-part framework to get a homeowner marketing plan in place. We discuss: Targeting Positioning Messaging Channels And how you can build a winning strategy in each area. ⭐️ Links & Show Notes Paul Manzey Conrad O'Connell Conrad's Book: Mastering Vacation Rental Marketing Conrad's Course: Mas…

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How Visual Storytelling Builds Stronger Vacation Rental Brands with Marissa Galle of Click Media 41:03

2M ago41:03

41:03

Send us a message! In this episode, Alex & Annie are joined by Marissa Galle, founder of Click Media, to explore the real impact of photography, video, and social content on brand perception and booking behavior. Marissa shares how vacation rental operators can move beyond generic listings and start using visual storytelling to connect with guests,…

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Episode 16: From Skepticism to Trust: VRBO’s GM is balancing Quality & Growth Across the Marketplace 32:03

3M ago32:03

32:03

Send us a text Trust is the hinge that decides whether travelers hit “book” or bounce—and we wanted to know how a major platform plans to earn it. We sit down with Verbo’s general manager, Larry Plowski, for a straight-talking tour of what changes when a marketplace prioritizes standards over sheer volume, including the headline move to remove 100,…

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The "Do's" and "Don'ts" Of Using AI With Your Vacation Rental Marketing 36:00

3M ago36:00

36:00

In this episode, we dive into AI at a deep level: how SHOULD you use it and NOT use it to market your vacation rental business? Enjoy! ⭐️ Links & Show Notes Paul Manzey Conrad O'Connell Conrad's Book: Mastering Vacation Rental Marketing Conrad's Course: Mastering Vacation Rental Marketing 101 🔗 Connect With BuildUp Bookings Website Facebook Page In…

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Bye For Now (With Scott Fasano) 30:40

3M ago30:40

30:40

In this episode, we deal with a tough one: we say goodbye to Scott Fasano, our original co-host as part of the trio. Scott shares about his new non-vacation-rental journey and what he's working on now. It's not goodbye. It's bye for now, Scott! ♥️ ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Scott Fasano Scott's Substack…

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When Scale Backfires: The Hidden Risks of Growing Too Fast with Ashley Ching of Inhaven 49:17

3M ago49:17

49:17

Send us a message! As the vacation rental industry matures, growth has become the holy grail for many property management companies. But what happens when scaling too fast starts doing more harm than good? In this episode, Ashley Ching, Founder & CEO of Inhaven, joins us to unpack her in-depth research on why many large property management companie…

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Replay: The Vacation Rental Marketing Fundamentals You Need To Have In Place 57:24

3M ago57:24

57:24

Note: this is a replay of an episode from last year! In this episode Conrad goes solo on this audio-only version of a LIVE training on "Building Your Vacation Rental Marketing Fundamentals". Want to get the video too? Tap the link below. Enjoy! ⭐️ Links & Show Notes Paul Manzey Conrad O'Connell Recording: Building Your Vacation Rental Marketing Fun…

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Telling The Story Of Real Estate Investments That Make Business Sense (With Zach Arko) 38:21

3M ago38:21

38:21

In this episode, we're chatting with Zach Arko from Breezy Vacays to talk investing, areas to consider, buying islands, New Mexico and a LOT more. Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Zach Arko Ruidoso Cabins Little Raccoon Key Missing HotelBy The Art Of Hospitality Podcast

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40 Years of VRMA: A New Chapter for the Industry with Anne Gardner 41:41

3M ago41:41

41:41

Send us a message! This year marks 40 years of the Vacation Rental Management Association (VRMA), a milestone that comes at a pivotal time for the industry. In this episode, Alex & Annie sit down with Anne Gardner, Executive Director of VRMA, to explore how the association is entering a new chapter of growth, engagement, and industry leadership. An…

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Jessica Gillingham Talks AI, Hybrid Hospitality, and What Comes Next 25:19

3M ago25:19

25:19

Jessica Gillingham—CEO of Abode Worldwide and author of “Tech-Enabled Hospitality”—joins us to map the real state of hospitality tech across short-term rentals, hotels, and multifamily. Drawing on interviews with 38 global leaders, she argues that technology’s job is simple: enable better hospitality. We dig into the mindset shift from “tech as cos…

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Episode 15: Greg Schulze on how Expedia is bridging hotels and vacation rentals to transform travel 30:39

3M ago30:39

30:39

Send us a textBy Tim

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Talking Operations To The Next Level As You Scale (With Michael Vialpando) 49:53

3M ago49:53

49:53

In this episode, we're chatting with Michael Vialpando of Renjoy to talk all things operations, scaling, growing and headed to the next level in their vacation rental company. Enjoy! ⭐️ Links & Show Notes Adam Norko Conrad O'Connell Michael Vialpando RenjoyBy The Art Of Hospitality Podcast