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Insights Unlocked

UserTesting

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What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minut ...
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Need quick, actionable insights to sharpen your UX leadership and strategy? Short on time but eager to grow your influence? UX strategist Paul Boag delivers concise, practical episodes designed to enhance your strategic thinking, leadership skills, and impact in user experience. Each bite-sized podcast is just 6-10 minutes—perfect for busy UX leaders and advocates on the go.
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UX Research Geeks is unsurprisingly a podcast all about User Experience, Design, Research, and everything that goes along with it. It is hosted by a senior UX researcher and overall a badass human Tina Ličková, brought to you by UXtweak (www.uxtweak.com), an all-in-one UX research tool. Join us in geeking out over research with senior researchers, designers, speakers, CEOs, startup founders, and many many more. See what's Tina – UX Reasearch Geeks host up to: https://www.linkedin.com/in/lick ...
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Startup Insights is a podcast for entrepreneurs interested in building businesses that solve real problems. We tell stories about early stage startups and how they’ve used user research to shape their product and strategy. We interview entrepreneurs and researchers who have come to understand their customers through interviews, surveys, and other techniques. Our guests highlight specific examples of how their businesses conduct research - and what they’ve learned along the way.
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Awkward Silences

User Interviews

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Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey
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Welcome to "Video Editing Apps Reviews," your essential podcast for mastering mobile video editing. Each episode explores different video editing apps with detailed reviews, tutorials, and expert tips. Whether you're a seasoned creator or new to video editing, join us to discover the latest apps, compare features, and learn how to optimize your videos for social media, vlogs, or professional projects. Stay informed on user-friendliness, effects, and performance to choose the right app for yo ...
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Rosenfeld Review Podcast

The Rosenfeld Review Podcast (Rosenfeld Media)

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Lou Rosenfeld talks with a LOT of brilliant, interesting changemakers in the UX world and beyond. Subscribe to the Rosenfeld Media podcast for a bird's eye view into what shifts UX faces, and how individuals and teams can respond in ways that drive success.
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SUGTalks

UK & Ireland SAP User Group

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SUGTalks is the official UKISUG Podcast, aimed at driving success and making your job easier, providing an independent channel for all of your SAP needs. Hosted by Craig Dale, alongside our special guests, SUGTalks takes a look at the opportunities and challenges facing SAP users today. To learn more about the UKISUG referral scheme, visit: https://www.sapusers.org/community-referral-scheme
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Conversations with CEI

Clinical Education Initiative

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Conversations with Clinical Education Initiative (CEI) features clinical experts in HIV Primary Care and Prevention, Sexual Health, Hepatitis C and Drug User Health. Our episodes feature CEI clinicians’ experience and insight on the current health issues, alongside the latest news and guidelines on our areas of expertise. This podcast is produced by the CEI, a New York State Department of Health AIDS Institute program.
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SOLABS QM Insights

SOLABS, Ericka Moore, Philippe Gaudreau, Mandy Gervasio and Guests

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Welcome to the QM Insights show sponsored by SOLABS, with your host Ericka Moore, Head of Client Success. The QM Insights podcast is designed to provide SOLABS EQMS end users with deep dive information on the software application empowering them to fully harness the functionality this automated platform has to offer. Listeners will develop a robust understanding of the QM10 product and have the ability to understand how it is best used to maximize ROI and compliance levels.
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ServiceNow Insights 

ServiceNow Community

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ServiceNow Insights is your insider’s guide to the world of ServiceNow. Join us as we unpack the latest products, innovations, and updates with in-depth discussions led by the creators behind the platform. Hear firsthand about the challenges they've overcome, the solutions they've pioneered, and the exciting future they envision. Whether you're a seasoned admin, agent, platform owner, or just discovering the power of ServiceNow, and offers valuable insights to help you stay informed and leve ...
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Explore the future of built environments through the lens of Spatial Experience Design (SXD). Each episode dives into how technology, human insight, and user design intersect to shape workplaces, venues, and public spaces—making them more engaging, efficient, and meaningful. Join us as we uncover ideas that redefine how people connect with the spaces around them.
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This podcast series, as a series of discussions based on Jon Shamah’s Linkedin blogs, offers a thought-provoking exploration of key topics shaping the digital world today. Drawing from decades of hands-on experience and a strategic viewpoint, Jon delves into the evolving landscape of Digital Identity, the emergence and implications of Digital Wallets, and the broader currents driving digital transformation. While much of the analysis is rooted in developments across Europe, the series adopts ...
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iDigitalClassroom is a reliable source of first-class remote learning and remote work resources where eLearning content creators and remote technology providers are empowered by providing insight from a user perspective to enable the production of engagement tools and resources. Support this podcast: https://podcasters.spotify.com/pod/show/digitalclassroom/support
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BlueNotes

BlueTech Research®

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Short on time, big on staying informed? BlueTech Research brings you BlueNotes, the podcast that makes knowledge bite-sized and easy to digest! Join dynamic hosts Divya Inna and Rhys Owen for 10-minute conversations packed with insights on the latest breakthroughs in BlueTech. Listen while you commute, walk the dog, or unwind – it’s the perfect way to stay ahead of the curve without getting stuck to a screen. Subscribe now and unlock a smarter, more informed you!
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How can organisations ensure they’re building digital products and services with users in mind? What challenges and opportunities does user-centred design present? User Research Lead Mike Green chats candidly with UX design and research professionals around the world.
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Welcome to the Experiment Zone! Join us as we dive deep into the world of customer journeys and user experiences, with a special focus on conversion rate optimization. Every week, we’ll be doing website teardowns, store critiques, and live conversion strategy sessions. During these sessions, host AJ Davis will be leading the way and sharing her screen while walking you through the strategies that her guests will use to boost website visitor conversions. Our main aim is to help YOU discover n ...
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Inclusive Education Project (IEP) Podcast

Inclusive Education Project

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Disability rights is the next frontier in civil rights. We believe education is the key to building an inclusive society and ensuring that all students are given an equal opportunity. The Inclusive Education Project Podcast, hosted by Special Education and Civil Rights attorneys, Amanda Selogie and Vickie Brett, offers a fresh, smart perspective on what it takes to truly make our educational systems and communities inclusive. Tune in each week as Amanda and Vickie share insight on topics ran ...
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Get your front-row seat to everything Oracle—technology, applications, and more! Join hosts Mohan Dutt (OATUG) and Carrie Hollack (OHUG) as they dive into the world of Oracle with insights for users, vendor associates, and individual members throughout the year. In today’s fast-moving age of AI, join our vibrant community at the very center of some of the most exciting innovations of technology and applications in our time. Meet fascinating peers in candid podcast interviews, guided by Mohan ...
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Welcome to "UXChange" the podcast where we (ex)change experiences! I am a firm believer that sharing is caring. As we UX professionals are all aspiring to change User Experiences for the better, I have put together this podcast to accelerate learning and improvement! In this podcast, I will:- Share learning experiences from myself and UX professionals- Answer most common questions- Read famous blogs- Interview UX Professionals- And much more!For more info, head over to ux-change.com
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Writers in Tech

Yuval Keshtcher

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A podcast where content strategist, UX writers, and content designers share their well-kept industry secrets. This show is brought you by the UX Writing Hub. Take our FREE UX Writing course: http://bit.ly/2PBDMWy
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A podcast dedicated to helping businesses improve their customer engagement. Covering growth, retention, technical, and industry trend topics, brought to you by OneSignal, the world's most popular customer engagement solution used by 1+ million businesses sending more than 10 billion daily messages.
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La Liga Lowdown

La Liga Lowdown

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A brand new weekly mini-podcast bringing you the best in Spanish football, focusing on LaLiga, arguably the best league in the world. We'll tell you not just what happened, but how and why, using our extensive squad of reporters spread throughout Spain. We'll have big-name interviews with current and former players and managers from LaLiga, and we'll truly interact with our listeners, featuring them in our content, encouraging their comments and challenging them regularly. Follow us and chat ...
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Some people hear the phrase "technical writing" and think it must be boring. We're here to show the full complexity and awesomeness of being a tech writer. This podcast is for anyone who writes technical documentation of any kind, including those who may not feel comfortable calling themselves tech writers. Whether you create product documentation, support documentation, READMEs, or any other technical content—and whether you deal with imposter syndrome, lack formal training, or find yoursel ...
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Avalon Mentors

William J Lasseter

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Providing outstanding learning opportunities for students in middle school, high school, and beyond. "The righteous flourish like the palm tree, and grow like a cedar in Lebanon." - Psalm 91 "Wisdom is the principal thing; therefore get wisdom: and with all thy getting get understanding. Exalt her, and she shall promote thee: she shall bring thee to honour, when thou dost embrace her." - Proverbs 4:7-8 Helping educators through discussion, insight, reviews, and ideas. The Patreon Page: https ...
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"Expedient: The Podcast" is your gateway to the inner workings of technology and innovation, presented with unparalleled clarity and expertise. Each episode is an invitation to join the luminaries of Expedient along with special guests from the forefront of the tech industry. We delve into the latest advancements in cloud computing, the evolution of data centers, cybersecurity trends, and groundbreaking developments in AI and machine learning. This podcast strips away the complexity of the t ...
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The Social Work Podcast

Jonathan B. Singer, Ph.D., LCSW

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Join your host, Jonathan Singer, Ph.D., LCSW in an exploration of all things social work, including direct practice, human behavior in the social environment, research, policy, field work, social work education, and everything in between. Big names talking about bigger ideas. The purpose of the podcast is to present information in a user-friendly format. Although the intended audience is social workers, the information will be useful to anyone in a helping profession (including psychology, n ...
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Life by STEVEN

Steven Claeys

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Welcome to Life by STEVEN (aka Makt Life Talks), Steven is paralyzed from the chest down, but that didn't stop him from building a business, finding love and becoming a public speaker. Here on LBS Steven explores human behavior, provides insight in his life as a paralyzed wheelchair user and talks with other people who experienced amazing/terrifying life changing events! What's next? Listen in on LBS and find out together with the host, Steven Claeys!
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Trends Podcast

Trends.vc, Dru Riley

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Join the Trends Podcast where we explore cool new business ideas and the latest in tech like AI and Crypto. We're your smart friends doing the homework for you. Get the info you need without spending hours on research. You’re in great company with 63,000+ founders who are also finding new opportunities. Press play and let's see what's trending!
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NFP's Insights from the Experts

NFP's Insights from the Experts

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NFP introduces the Insights from the Experts podcast series. Each episode will showcase timely perspective from members of the NFP community, delivering information, analysis and solutions that address our clients’ most significant challenges. You can find archived episodes of Innovation Conversations at https://soundcloud.com/user-939810789.
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Welcome to F for Forensics — the ultimate digital forensic podcast for cybersecurity professionals, investigators, and tech sleuths! Hosted by Ben and Alex, each episode explores the tools, techniques, and real-world cases behind computer forensics, file system analysis, data recovery, incident response, and more. Whether you're into NTFS carving, malware artifacts, or forensic imaging, this is your byte-sized boost of expert insight and geeky banter. Subscribe now for deep dives into digita ...
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Have you ever wondered how the user interface (UI) design was created for a game, website, or app you love? What about the time you were using a website or app and thought, "this could be a better experience, but I wouldn't even know where to start"? UI Narrative shares the stories of black/people of color interface designers and researchers and their contributions towards creating user-centered experiences. We also discuss Tolu Garcia's experience as a Senior Product Designer and how she co ...
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Risky Business

Patrick Gray

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Risky Business is a weekly information security podcast featuring news and in-depth interviews with industry luminaries. Launched in February 2007, Risky Business is a must-listen digest for information security pros. With a running time of approximately 50-60 minutes, Risky Business is pacy; a security podcast without the waffle.
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The official UX Institute Podcast is hosted by UX Institute CEO and Founder Mark Swaine, (www.uxinstitute.com). The UXI podcast will be sharing insights and thought leadership on key areas of User Experience, Customer Experience, Building Product and the Users. Learn how to jump into UX, advance your career and develop UX / Product leadership skills.
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Welcome to the ultimate podcast for mobile games - Join our host Jon Jordan and expert guests as they uncover the winning strategies and closely-guarded secrets behind game development, monetization and user acquisition. Brought to you by Liftoff, the leading growth acceleration platform, this podcast offers expert analysis and insights to elevate your mobile games!
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Redkaka Review – Latest News and Insight on the Rising Platform Redkaka is quickly gaining attention as one of the emerging platforms in the world of online entertainment, offering a wide range of digital services that attract users globally. With its sleek interface, fast-loading features, and diversified content, Redkaka has positioned itself as a strong competitor in the digital entertainment landscape. One of the main highlights of Redkaka is its user-friendly experience. Whether you’re ...
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Transformative leaders have something unique in common: they know how to inspire. Kurt Schmidt, entrepreneur and author, brings that inspiration to life each week with his podcast - the Schmidt List! Tune in for an exciting interview-style show where you'll gain invaluable knowledge about today's dynamic business world. Become a supporter of this podcast: https://www.spreaker.com/podcast/schmidt-list-entrepreneurial-insights--2664825/support.
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Web Design Glory

Web Design Glory

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Explore insights, stay updated with the latest trends, and unlock the secrets behind creating stunning, user-centric websites. Join us on this educational and enlightening adventure.
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Abandoned Cart

Laura Hanlon & Adam Smith

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Abandoned Cart is the podcast for eCommerce founders and marketing leaders who want more than just inspiration - they want insight they can actually use. Hosted by Adam Smith and Laura Hanlon of &Allies, we go behind the scenes with the people building and scaling real eCommerce brands. No gurus. No fluff. Just honest conversations, hard-won lessons, and practical takeaways you can apply to your own growth journey. From marketing wins and brand-building breakthroughs to the mistakes they’d n ...
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Are you a business person, entrepreneur, creative, marketing expert, media guru, social media nerd, or just interested in daily business bits?? No matter what, this is the right podcast for you. Tune in on weekdays for quality business insights from noteworthy professionals around the business world.
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Step into the fast-paced world of online business with 'The Checkout Point,' a dynamic, 20-minute podcast that wraps up the week's must-know eCommerce news, trends, and strategies. Powered by the visionary team at blikket.co and narrated by the AI-driven voice of Max, this podcast is your shortcut to staying ahead and informed in the digital marketplace. Perfect for entrepreneurs, digital marketers, and eCommerce enthusiasts keen on making smart, data-driven decisions. Subscribe to 'The Chec ...
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The Near Memo

Greg Sterling, Mike Blumenthal & David Mihm

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Exploring the big stories for the week at the intersection of local business & marketing across the spectrum of search, social and commerce. With Greg Sterling, Mike Blumenthal & David Mihm.
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UX Marketing Insights

VDS Digital Agency

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🎙️ UX Marketing Insights by VDS Digital Agency and the UX Marketing Institute (UXMI) is your go-to podcast for applying UX Marketing to real-life projects! Learn how UX principles enhance marketing strategies, drive engagement, and boost conversions. Each episode offers practical insights and expert advice. Subscribe now to master user-first marketing and elevate your marketing success! #UXMarketing #UXMI #Podcast
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We talk with employers, benefits advisors, technology innovators, and other experts in wellness, human resources, and healthcare."Healthcare on the Rocks" is a production of Springbuk. Imagine a world where every healthcare decision is backed and guided by data. Springbuk is the health data analytics solution that equips you with the insights and expertise you need to sharpen your benefits strategy, advance employee health, and contain costs. Unlike legacy data warehouses, we simplify data-d ...
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Learn from the superstars turning content into cash! From social media influencers to small local businesses, people everywhere are harnessing the power of creative tools to design not just brands and content, but also deeply satisfying careers. In the Making explores the practical challenges and surprising rewards of working in this new creator economy. Join Adobe’s Teresa Au for conversations with content creators, solopreneurs, and industry experts who offer inspiration and insight for co ...
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In the last lesson, we explored how your own team needs to embrace a new role if you want to escape being treated as the “UX service desk.” But even if your team makes that shift, it’s not enough. The truth is, you’ll never have the time or resources to handle every touchpoint yourself. If you want user experience to really scale, you need to equip…
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Olivia Ponedel, a meticulous product designer, discusses her experience of working at different startups and acting as a middleman to bridge the gaps between product, sales, and engineering teams and users. She shares how research in startups requires flexibility, close collaboration, and finding ways to connect user insights to business priorities…
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Electrodialysis Reversal (EDR) is getting a second life. Once overshadowed by reverse osmosis, new designs, capacitive approaches, and ceramic membranes are opening doors in brackish desalination, food and beverage, and even lithium recovery. Costs and complexity remain hurdles, but innovation is giving EDR fresh momentum . Another blind spot: micr…
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A critical dimension of this evolving Wallet landscape is the emergence of agentic workflows—processes driven by autonomous or semi-autonomous agents. These workflows can be broadly categorized into closed and open models, each presenting distinct challenges and implications for responsibility and liability.…
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Send us a text In this episode, Greg Sterling, Mike Blumenthal, and Barry Schwartz discuss various pressing topics in the digital marketing landscape, including the rise of local review ransom schemes, the ongoing debate about the state of the open web, and the implications of AI on search interfaces. They explore how Google's recent changes and th…
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In this solo episode, Kate shares an update on her content update progress. She also reflects on Sarah Walker’s interview (S3:E18) and the concepts of Asteya, giving great service, and going the extra mile. I’ve continued my work to update the KnowledgeOwl Support Knowledge Base to align with major navigation and UI changes that we rolled out in De…
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Dr. Alaina Beaver, ServiceNow's Global Head of Accessibility, is our guest on the podcast to discuss the latest developments in accessibility. Dr. Beaver explains that the world of accessibility is constantly evolving, and it's not a one-time task, but rather an ongoing process. She highlights that ServiceNow has made significant progress in access…
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In this episode of SUGTalks, Craig is joined by Simon Bacon, SAP Operations Manager at QD Group, to discuss how strong partner relationships can make or break SAP projects. Simon shares how QD Group delivered a six-month brownfield migration from ECC to SAP S/4HANA on RISE with zero business disruption, clear cost control and a roadmap to clean cor…
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On this week’s show Patrick Gray and Adam Boileau discuss the week’s cybersecurity news, including: Shai-Hulud worm propagates via npm and steals credentials Jaguar Land Rover attack may put smaller suppliers out of business Leaked data emerges from the vendor behind the Great Firewall of China Vastaamo hacker walks free while appeal is underway Wh…
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Send us a text In this episode, I explore how much of user experience happens beneath the surface of awareness — and why tapping into the unconscious is essential for better product design. Why users often say one thing but do another The limits of relying only on interviews or only on observation How unconscious motivations, needs, and fears shape…
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Send us a text 🚪 Welcome to the eCommerce Insider's Must-Listen Show! Ready for your fast, fun, and super-actionable update on everything eCommerce? The Checkout Point by Blikket.co brings you a punchy, energizing roundup of this week’s biggest industry headlines, hot trends, and expert takes—all in under 20 minutes, so you can level up before your…
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In just ten years, ResearchOps has transformed from an obscure Silicon Valley speciality into a vibrant global profession. Despite economic headwinds, ResearchOps roles are emerging across industries far beyond tech, and the field is evolving at breathtaking speed. But where have we come from, and where are we going? In this five-part audio documen…
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In this episode of the QM Insights podcast, Etienne and Philippe take a closer look at how to define and structure Document Coordinator competency levels. From levels 1 through 3, they explore what each stage means, how expectations can vary across companies, and the role of certifications and tools like Microsoft Office in supporting growth. They …
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Here we are, on the front lines of the fight for inclusive education. Now, a month or so into the new school year, we are already in the thick of the fight, and we are seeing numerous lawsuits being filed as things are changing daily. Many of our listeners are already feeling the impact of funding cuts to education. Today’s episode focuses on the a…
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Episode web page: https://bit.ly/3K2NcZn ----------------------- Episode summary: In this episode of Insights Unlocked, Joe Chernov, a seasoned B2B marketing leader and Executive in Residence at Battery Ventures, joins host Johann Wrede to unpack the modern CMO’s biggest trap—playing out of position. Joe shares the pivotal career moment that pulled…
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It’s happened again. Valencia were left with an awful sense of Déjà vu as they slumped to a heavy defeat to Barcelona for the third time in 2025. Ben Sully (@SullyBen) and Román de Arquer (@Aeroslavee) reflect upon Barcelona’s dominant display at the Estadi Johan Cruyff, as well as the rest of the action from matchday 4. Real Madrid contended with …
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In this sponsored Soap Box edition of the Risky Business podcast, industry legend HD Moore joins the show to talk about runZero’s major push into vulnerability management. With its new Nuclei integration, runZero is now able to get a very accurate picture of what’s vulnerable in your environment, without spraying highly privileged credentials at at…
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Erin May sits down with Larry Becker and Gavin Lew of Bold Insight to explore how researchers can prototype AI experiences that don't exist yet. They're joined by Katie Johnson, Global Head of Research for Panasonic Well. All share their methods for testing everything from voice interfaces for blind users to family wellness bots using low fidelity …
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As I said in the last lesson, if your team doesn't change how it works, nobody else will either. This shift is not easy. It means asking your people to take on a very different role from what they're used to. The transformation has four pillars: Providing consultative services across the organization without owning every deliverable Creating resour…
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Think of trust on a unimaginable scale. Think about it. How does a massive organization like a huge bank or even an entire city handle the job of digitally signing thousands or even millions of documents. It's a huge challenge and it's forcing a major rethink of how we prove who we are online. Examples such as a city government, a multinational cor…
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Send us a text In this episode I explore how product teams can better anticipate and measure user experience in a world where interaction patterns are shifting—from clicks and forms to voice and chat. Why AI is transforming the way users interact with technology The importance of treating design choices like “ingredients” in a recipe How to build i…
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Send us a text We discuss Google’s new guidelines for Business Profile action links, the company’s conflicting statements about the health of the open web in an antitrust case, and Apple’s rumored partnership with Google’s Gemini to power Siri. Together, these stories highlight Google’s tightening grip on local businesses, the shifting economics of…
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On this week’s show Patrick Gray and Adam Boileau discuss the week’s cybersecurity news, including: Apple ruins exploit developers’ week with fresh memory corruption mitigations Feross Aboukhadijeh drops by to talk about the big, dumb npm supply chain attack Salesloft says its GitHub was the initial entry point for its compromise Sitecore says peop…
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Send us a text Your shortcut to staying ahead in eCommerce, The Checkout Point by blikket.co delivers this week’s must-know trends, debates, and curveballs—all with a shot of caffeine and plenty of fun. Whether you’re hustling as a founder, running retail ops, or leading marketing, this 20-minute episode is packed with smart takes and practical upd…
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In this episode of Conversations with CEI, Dr. Steven Fine unpacks some of the latest developments and research presented at the 2025 International AIDS Society (IAS) Conference on HIV Science, held in Kigali, Rwanda. From innovative treatment strategies to advancements in prevention and global health equity, Dr. Fine highlights the pivotal discuss…
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Matt Clark (MattClark_08) and Paco Polit (@pacopolitENG) are here to go over a phenomenal result and performance from Spain which left the press jubilant and firmly placing the national team as favourites for the World Cup next year. Without getting too far ahead of ourselves, we analyse a truly resounding victory for Luis de la Fuente’s men, who t…
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In this episode, we are joined by Kim Leary, founder of Squibble, about essential strategies for improving user experience (UX) and conversion rate optimization (CRO) in e-commerce. We discuss the importance of pricing for quality and how testing and understanding customer behavior is crucial for marketing analytics. We also explore challenges face…
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In this episode, we are joined by Stokely Howard, a performance creative expert. Stokely shares insights from his journey, influenced by his granddad's advice about the brevity of life, which fuels his drive across multiple ventures. We explore the importance of storytelling in e-commerce, detailed strategies for creating effective videos, the role…
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Episode web page: https://bit.ly/3UXulRJ ----------------------- Episode summary: In this episode of Insights Unlocked, host Lija Hogan sits down with Jake Burghardt, author of Stop Wasting Research and ex-Amazon and ex-Microsoft. Together, they dive into one of the most overlooked challenges in customer research: why so much valuable insight never…
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In this edition of the Snake Oilers podcasts, three vendors pop in to pitch you all on their wares: Automated, AI-powered threat hunting with Nebulock Damien Lewke from Nebulock joins the show to talk about how its agentic AI platform can surface attacker activity out of all those “low” and “informational” findings your detection team doesn’t have …
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Send us a text We dig into when/where Google’s AI Overviews (AIOs) appear in local, how people actually split tasks across Google vs. ChatGPT, what the DOJ’s remedies mean for defaults, and a fresh case where a brand-new local biz triggered an AIO—plus practical takeaways. Subscribe to our newsletters and other content at https://www.nearmedia.co/s…
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Send us a text Welcome to "The Checkout Point by blikket.co," where every week, hosts Max and Rachel energize your journey through the bustling world of eCommerce. Whether you’re a seasoned entrepreneur, a curious marketing manager, or an engaged retail expert, this podcast ensures you never miss out on the cutting-edge of your industry. This week’…
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Send us a text I break down the difference between vanity metrics (what looks good) and sanity metrics (what actually matters), plus the new measurement challenges when users collaborate with AI instead of just using a product. Essential for anyone designing or evaluating AI features. Topics: Why traditional UX metrics fail with AI systems The dang…
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So far, we’ve explored why you can’t possibly implement every user experience yourself and how to scale your influence through services, resources, and standards. Those are essential, but they won’t solve the whole problem. Here’s the sticking point: your colleagues aren’t UX practitioners. And if we’re honest, most of them don’t particularly want …
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This is a really great article that I came across in 'The Strategist' Australia’s Deepfake Dilemma and the Danish Solution By Andrew Horton and Elizabeth Lawler Countries need to move beyond simply pleading with internet platforms for better content moderation and instead implement new legal frameworks that empower citizens directly. For a model of…
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In this episode, I talk with Sarah Walker, a technical writer and yoga instructor, about how yoga principles like establishing foundations, respecting people’s time, and embracing practice over perfection can transform your approach to technical writing and help you create more mindful, user-centered documentation. Sarah and I discuss her path into…
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In this episode of SUGTalks, guest host Gerren Mayne (regular host of the SAPCHAT podcast) takes the chair with Craig Dale moving to the role of guest. Joining them is Simon Bacon, SAP Operations Manager at QD Group.Together, they provide a preview of UKISUG Connect 2025, exploring what attendees can expect. Simon also shares how Connect delivers v…
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Exploring UXR at ServiceNow: Enhancing AI Control and ServiceNow University In this episode, we delve into the realm of User Experience Research (UXR) at ServiceNow with guests Jesse Livingston, Eric Liu, and Tori Morrison. Eric Liu discusses the advancements and challenges in AI governance and the development of AI Control Tower to help companies …
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On this week’s show Patrick Gray and Adam Boileau discuss the week’s cybersecurity news, including: The Salesloft breach and why OAuth soup is a problem The Salt Typhoon telco hackers turn out to be Chinese private sector, but state-directed Google says it will stand up a “disruption unit” Microsoft writes up a ransomware gang that’s all-in on the …
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In just 10 years, ResearchOps has transformed from an obscure Silicon Valley speciality into a vibrant global profession. Despite economic headwinds, ResearchOps roles are emerging across industries far beyond tech, and the field is evolving at breathtaking speed. But where has it come from, and where is it going? In this five-part audio documentar…
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Design operations is increasingly about navigating a moving target. AI-infused tooling is upending established models, and the pace of change is forcing teams to rethink everything from handoffs to team dynamics to what quality even means.As systems fracture and new patterns emerge, Ops leaders are stepping into roles that feel more like architects…
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Our goal is always to keep people informed about what’s going on in today’s world that directly affects the education of our students. It is essential to consider the communities that are forming within the broader context of the current political climate. How are conversations being navigated around important topics like race and culture? Today’s …
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