A podcast from the U.S. Chamber of Commerce Institute for Organization Management. This show is a chance to get to know the stakeholders that make Institute possible.
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U.S. Chamber Of Commerce Institute For Organization Management Podcasts

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The Governance Navigation System with Kelle Marsalis & Joseph Jones
36:49
36:49
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36:49In this episode, we delve into the crucial topic of non-profit governance, leadership, and the art of sustaining your mission. We explore the delicate balance a board must strike between strategic oversight and operational management, discussing effective practices for cultivating a high-performing board that truly drives the organization forward. …
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Reflections from the Podium: 2025 Summer Site Graduate Recap
1:01:44
1:01:44
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1:01:44What is the Institute for Organization Management (IOM) experience really like? In this special episode, Nathan sits down with four recent graduates who share a unique honor: they were all chosen to be the graduation speaker for their respective classes at the Northeast, Midwest, and Southeast sites. Join this candid conversation with: Carla Young,…
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Aligning Money with Mission: Non-Dues Revenue Strategies for Associations & Chambers with Avi Olitzky
22:19
22:19
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22:19In this episode of IOM, we delve into the crucial topic of non-dues revenue for associations and chambers. We explore why reliance on membership dues alone is becoming increasingly unsustainable and discuss effective strategies for diversifying revenue streams while staying true to an organization's mission. Our guest expert, Avi Olitzky, President…
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Personality Hire: The Authentic Judd - A Conversation on Leadership and Life
26:43
26:43
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26:43This week on the show, we're getting to know Judd Wilson, IOM, from the Community Development Foundation in Mississippi. Judd shares his unique journey from pharmaceutical sales to non-profit work, revealing the surprising path that led him to his current role. He discusses the challenges and rewards of his work, the importance of servant leadershi…
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#MyIOMJourney: Institute Curriculum Committee
38:23
38:23
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38:23Time for some background knowledge. There is a lot that goes into making Institute well…Institute. It can be like planning a conference and a small college all at the same time. However, we on the Institute team are not alone in our endeavor to educate in nonprofit management. One of the most vital components to the whole system is an often unsung …
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Every time I mention the name of this series in a staff meeting, I always get a laugh or an eye roll. Why? Is it because typically calling someone a personality hire is an insult. Probably…but I’m sure no one will forget the name. So. Who really wins here... That’s right. It’s me. So, who is the winner of the personality hire crown this time? It wo…
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What do you define as a disaster? And…what disasters has your community faced? We’ve all become accustomed to the images of different disasters impacting our country and the world at large. Wildfires out west, tornados in the plains, and hurricanes in the Deep South, plus many others. The last one is what I want to stay on, hurricanes in the Deep S…
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The term personality hire is commonly used in a negative context. Typically used to describe someone who was hired because they are really nice, or funny, or have great hair (like myself) Wait…. I’ll save the existential crisis for later, but for this series: I’m highlighting our volunteers that we want to get to know because they are great volunte…
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2025 Winter Recap with Rudy Flores & Crystal Tilton
23:15
23:15
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23:15This is IOM, the official podcast of recapping Winter Institute. Im your friend, Nathan Graham, Associate Manager for Institute. This podcast is a window into what makes Institute possible. My guests today are Rudy Flores, IOM from the Lincoln Squares-Ravenswood Chamber of Commerce and Crystal Hilton, IOM from the Foster City Chamber of Commerce. I…
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Artificial Intelligence with Jeanne Sheehy
30:04
30:04
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30:04This is IOM, the official podcast of intelligence with artificial flavoring. Im your friend, Nathan Graham, Associate Manager for Institute. This podcast is a window into what makes Institute possible. My guest today is Jeanne Sheehy, MBA, Chief Marketing Officer at Bostrom. In this episode, we’re talking about AI. I will say, I was ambivalent to d…
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The official podcast of holiday cheer. Today, Stephanie Parton, IOM, CAE, and Angie Whitcomb, IOM (Hospitality Minnesota) interview each other about being the chair of the Institute Board of Trustees. If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/a…
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This Is IOM…the official podcast of good clean ethical living. Im your friend, Nathan Graham, Associate Manager for Institute This podcast is your window in what makes Institute Institute. Today, we are talking about ethics. While this might sound like the philosophy seminar you tried to skip out on in college, I'm going to go ahead and dispel of t…
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Non-Dues Revenue with Jim, Scott, Timmy, Brad, & Nathan
1:18:33
1:18:33
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1:18:33This Is IOM…the official podcast of diversifying your revenue stream. We have a two-part episode today with a focus on insurance for the first half and an overall discussion of non-dues revenue to close us out. For first section, our guests are Jim Skelton from the Tennessee Chamber of Commerce & Industry, Scott Colby from the Ohio Chamber of Comme…
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Community & Economic Development with Chris, Jeremy, & Nathan
49:32
49:32
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49:32This Is IOM, the flagship podcast of the U.S. Chamber of Commerce Institute for Organization Management. Im your friend, Nathan Graham, Associate Manager Extordinaire. Our topic today focuses on community & economic development. For this discussion, I have enlisted 2 of Institute’s finest. Those 2 being Chris Romer, IOM from the Vail Valley Partner…
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2024 Northeast Wrap-Up with Nicole, Nina, & Stephanie
31:30
31:30
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31:30This is IOM, the flagship podcast of the final Institute site of the summer. Im your friend, Nathan Graham, Associate Manager for Institute. Our window into how the program works takes us to up to Villanova, Pennsylvania. To get the best perspective from Northeast, we have Nina DeAngelo, IOM from the Mid-America Veterans Museum and Nicole Stephenso…
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2024 Southeast Wrap-Up with Stephanie, Nicholas, & Josh
43:10
43:10
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43:10This is IOM, the flagship podcast of split interviews about Southeast Institute. Im your friend, Nathan Graham. Associate Manager for Institute. Our window into how Institute works takes us to Athens, GA. More specifically, talking about the site that was with our two graduation speakers. Nicholas Glover, IOM serves as the Vice President of Build t…
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2024 Midwest Wrap-Up with Stephanie, Cici, Lily, & Lisa
53:37
53:37
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53:37This is IOM, the flagship podcast of talking about something that happened months ago. I’m your friend, Nathan Graham, Associate Manager for Institute. Our topic for the first of three wrap-up podcasts has been described by many as the best way to start off the summer. That being Midwest Institute. Our hosts and guests today are: Stephanie Parton, …
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LIVE from Southeast Institute with Anissa, Jeremy, & Nathan
41:46
41:46
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41:46This is IOM, the flagship podcast of Southeast Institute. Im your friend, Nathan Graham, Associate Manager for Institute. This podcast is a window into what makes Institute possible. And we have no clearer window than our guests from our Southeast LIVE podcast. I was joined by Anissa Starnes, IOM, Chief Impact Officer for YGM Total Resource Campaig…
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Workforce Development with David, Christine, & Nathan
56:31
56:31
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56:31This is IOM, the flag ship podcast of recording the intro and outro outdoors. Seriously, if you have the chance to go outside, take it. Im your friend, Nathan Graham, Associate Manager for Institute. This podcast is a window into what makes Institute possible. Today, we have an amazing conversation over Workforce Development. For this discussion, I…
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Volunteer Development with Anissa & Nathan
51:39
51:39
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51:39This is IOM, the flagship podcast of summer professional development. Im your friend, Nathan Graham, Associate Manager for Institute. This podcast is a window into what makes Institute possible. My guest today is the Chief Impact Officer of YGM Total Resource Campaigns Anissa Starnes, IOM. I am talking to her today about different facets of Volunte…
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Volunteer Development with Karyn, Desiree, Vanessa, & Ashley
51:39
51:39
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51:39This is IOM, the flagship podcast of giving the hosting job to your boss just see what would happen. No shock here, it was a good idea. I'm your friend, Nathan Graham, Associate Manager for Institute. Also, of no shock to you, this podcast is a window into what makes Institute possible. Our conversation today focuses on the ever-important topic of …
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The Challenges to Diversity, Equity, & Inclusion with Kelle, Tony, & Nathan
1:13:38
1:13:38
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1:13:38This Is IOM, the flagship podcast of getting outside during your lunch break. No, really, you should do that. Im your friend, Nathan Graham, Senior Coordinator for Institute. As you know, this show is a window into what makes Institute possible. Today, we are talking about Diversity, Equity, & Inclusion. More specifically the institutional challeng…
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2024 Winter Wrap-Up with Josh, Terry, Britain, & Nathan
56:43
56:43
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56:43This Is IOM, The flagship podcast of being in Arizona in January (For some reason, it was still cold). Im your friend, Nathan Graham, Senior Coordinator for Institute. As you know, this is the podcast that highlights the people that make Institute possible. For today, we have our 2024 Winter Institute Wrap-Up Spectacular with an all-star list of gu…
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LIVE from Winter Institute with Gary, Megan, & Nathan
43:35
43:35
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43:35This Is IOM Live, well technically...we started this year with a LIVE podcast episode straight from our Winter site in Tucson, Arizona. I had the pleasure of interviewing Megan Lucas, IOM, CCE, CEcD from the Lynchburg Regional Business Alliance in Virginia and Gary Troutman, IOM from the Greater Hot Springs Chamber in Arkansas. The audio will sound…
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Our End of the Year special is over Membership. For that discussion, I have enlisted Mark Field, IOM, CCE, Vice President of Chamber Development at the Knoxville Chamber in Tennessee. If you like what you heard and want to get some more, subscribe to the podcast wherever you get them. Also, come to Institute and meet more chamber/association/ nonpr…
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Our Thanksgiving special is over Government Affairs. For that discussion, I have enlisted our Past Chair of the Institute Board of Trustees and President & CEO of the Plano Chamber Kelle Marsalis, IOM, CCE and Bob Rohrlack, IOM, CCE, DBA, President & CEO of the Tampa Bay Chamber. If you like what you heard and want to get some more, subscribe to th…
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Workforce Development with Rudy, Niki, & Adrian
47:15
47:15
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47:15We’re going to end off the month of October with a very in-depth discussion over Workforce Development. For the discussion today, I have enlisted a powerhouse team. Our first time host is Rudy Flores, IOM, President and CEO of the Lincoln Square Ravenswood Chamber of Commerce in Chicago, Illinois. And for our panel, we have Niki DaSilva, Senior Dir…
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Storytelling (Media, Marketing, & Communications) with Karyn & Nathan
37:44
37:44
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37:44Today, I took on the ultimate challenge of interviewing my boss Karyn K. MacRae, IOM, CAE, CMP, Senior Director of Institute. The story behind Institute is important and a lot of the inspiration behind this episode is based on the most recent webinar we did regarding storytelling from Institute faculty member and Henry County Chamber of Commerce Pr…
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2023 Northeast Wrap-Up with Kate, Mary, Beth, & Nathan
49:21
49:21
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49:21This month, it is Nathan in the hosting chair talking to Kate Conroy, IOM from the New Jersey Business & Industry Association along with newly minted IOMs Mary Griffin from the African American Chamber of Commerce of New Jersey & Beth Kitchings from the Mississippi Economic Council. The conversation today focuses the great memories made at Northeas…
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2023 Southeast Wrap-Up with Kelle, Henry, Ashley, & Melissa
54:42
54:42
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54:42This month,we have our Board of Trustees chair, Kelle Marsalis, IOM, CCE leading a panel consisting of Henry Florsheim, IOM, Director of the Cedar Hill Economic Development Corporation and newly minted Institute graduates Melissa Lee, IOM, Operations Director of the Forsyth-Monroe County Chamber of Commerce & Ashley Miller, IOM, Executive Director …
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2023 Midwest Wrap-Up with Kelle, Katie, & Jason
39:31
39:31
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39:31This month,we have our returning champion host and Board of Trustees chair, Kelle Marsalis, IOM, CCE (President/CERO of the Plano Chamber) leading a panel consisting of Jason Ball, IOM, CeCD, President & CEO of the Lincoln Chamber of Commerce and newly minted Institute graduate Katie Haas, IOM, ACE Membership Director of the Edwardsville/Glen Carbo…
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Summer is in the air and we are talking Foundations. Today, Nathan is joined by Dave Adkisson, CCE to talk about the ins and outs of Foundations. Dave Adkisson is the retired CEO of the Kentucky Chamber. A veteran chamber executive and former mayor, Dave Adkisson, CCE, served as the CEO of three chambers: his hometown chamber in Owensboro, KY; the …
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Welcome to the second episode of This Is IOM. This episode involves a conversation between Kate Conroy, IOM Vice President of Strategic Partnerships for the New Jersey Business & Industry Association and Claire Louder, IOM, CAE, MPP, President of Louder Non-Profit Strategies. As you’ll hear, both Kate and Claire have a lot of experience with the pr…
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Leadership & Management with Kelle & Morri
32:27
32:27
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32:27Welcome to the first episode of "This Is IOM." To get us started, we have a dining room table conversation between the President & CEO of the Plano Chamber of Commerce & Institute Board Chair Kelle Marsalis, IOM, CCE and the President & CEO of the Lake Guntersville Chamber of Commerce & Institute Curriculum Committee Chair Morri Yancy, IOM. The con…
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