Best Technologyprofessionals Podcasts (2025)

1
Optimizing Business Valuations 22:53

Play Pause

4d ago22:53

22:53

Overview: In this episode of the SMB Community Podcast, hosts James and Amy are back to discuss various strategies for making MSP companies more valuable before a sale, including eliminating red flags, organizing business documentation, and having a clear elevator pitch. They also talk about industry trends such as the growing demand for specialize…

1
Embracing AI: Insights & Rollout Strategies 22:14

12d ago22:14

22:14

Overview: In this episode of the SMB Community Podcast, hosts Amy and James discuss various topics including the shift in weather in the Midwest, the importance of developing an AI practice for Managed Service Providers (MSPs), and insights from top MSP executives about AI in the workforce. Amy highlights her AI course for MSPs, emphasizing the nee…

1
Attracting Top-Tier Tech Talent 28:01

19d ago28:01

28:01

Overview: In this episode of the SMB Community Podcast, hosts James and Amy discuss various topics including the challenges of hiring level 3 and level 4 IT professionals, the importance of certifications and ongoing education in the IT industry, and the current job hiring trends influenced by the COVID-19 pandemic. They also touch upon an interest…

1
Dave Sobel Demonstrates Agentic AI at The Business of Tech 31:03

26d ago31:03

31:03

In this episode, host Karl Palachuk caught up with Dave Sobel to talk about his "explainer video" on Artificial Intelligence. Dave is the host of the Business of Tech Podcast - https://businessof.tech. Recently, Dave posted a video describing all the ways he uses AI agents to collect articles, filter them, and give him enough information to put tog…

1
Navigating Price Increases 28:06

26d ago28:06

28:06

Overview: In this episode of the SMB Community Podcast, hosts James and Amy discuss various topics relevant to the MSP community. They start with a casual chat about the weather and gardening before moving on to a listener's question regarding the best ways to communicate price increases to customers. The conversation shifts to security concerns, p…

1
Client Success Stories Leveraging Lansweeper 30:52

29d ago30:52

30:52

Overview: In this episode of the SMB Community Podcast, our host James Kernan, along with guests Christina Klein from Land Sweeper and Martin from B2B Cyber Secure, discuss the importance of data, automation, and innovative tools in transforming the Managed Service Provider (MSP) landscape. Christina and Martin share their experiences and successes…

1
Navigating Managed Service Contracts: What Is Best? 29:15

1M ago29:15

29:15

Overview: Navigating IT Contracts, AI Trends, and Industry Events: A Recap In this episode of the SMB Community Podcast, hosts James and Amy discuss the importance of managed service contracts and how they impact the valuation and security of IT businesses. They cover recent industry events including ChannelCon in Nashville, applauding its organiza…

1
Health in the Workplace: Interview with Ana Nikseresht 21:02

1M ago21:02

21:02

Overview: In this episode of the SMB Community Podcast, host James Kernan interviews renowned wellbeing coach Ana Nikseresht. They discuss her journey from Iran to the U.S. and her evolution into a wellbeing coach. Ana shares her holistic approach to health, focusing on mental, emotional, and physical aspects. She emphasizes the importance of self-…

1
Marketing Campaigns via Text Messaging: Good or Bad? 26:55

1M ago26:55

26:55

Overview: In this episode of the SMB Community Podcast, hosts James and Amy discuss the pros and cons of text marketing campaigns for IT businesses, emphasizing their annoyance and potential limited use for alerts and existing clients. They provide updates on recent IT security threats, including Microsoft's vulnerability in SharePoint servers and …

1
The Importance of Giving Back: Interview with Shannon Bingham 22:32

2M ago22:32

22:32

Overview: In this episode of the SMB Community Podcast, James Kernan interviews Shannon Bingham, a successful business owner, former beauty pageant winner, and passionate adoption advocate. Shannon talks about her journey from growing up in Lennox, Iowa to owning a successful salon in Omaha, Nebraska. She discusses her personal experience with adop…

1
Strategic Exit Planning and Wealth Preservation: Interview with Justin Maxwell 25:00

2M ago25:00

25:00

Overview: In this episode of the SMB Community Podcast, James Kernan is joined by Justin Maxwell, a partner at Big Life Financial. The discussion centers around exit planning, legacy creation, and strategic planning for IT professionals and business owners. Justin explains the concept of a fractional family office and how Big Life Financial offers …

1
How Often Should You Conduct Employee Reviews? 22:27

2M ago22:27

22:27

Overview: In this episode of the SMB Community Podcast, hosts James and Amy delve into best practices for conducting employee reviews, emphasizing regular feedback and separating reviews from raises. The hosts also cover recent cybersecurity news, highlighting a ransomware attack on Ingram Micro and the ongoing saga with TikTok's ownership changes …

1
The Power of Peer Groups 31:01

2M ago31:01

31:01

Overview: In this week's episode of the SMB Community Podcast, hosts Amy and James discuss the value of peer groups for MSP business owners, emphasizing their role in solving operational challenges. They highlight how different peer groups focus on various aspects like sales, marketing, and technical support. The duo also covers recent news includi…

1
How To Attract & Retain Top Talent 20:18

3M ago20:18

20:18

Overview: In this episode of the SMB Community Podcast, hosts James and Amy have a jam-packed agenda. They start off discussing the ongoing heatwave affecting various parts of the country before diving into critical cybersecurity concerns related to the U.S.'s recent conflict with Iran. They emphasize the importance of securing critical infrastruct…

1
CloudFlare Outage: Facing IT Challenges and Market Competition 23:42

3M ago23:42

23:42

Overview: In this episode of the SMB Community Podcast, hosts James and Amy are back to delve into a series of key topics for IT professionals and managed service providers (MSPs). They discuss the recent CloudFlare outage and its relatively minimal impact on businesses, emphasizing the importance of adaptability. The episode's main focus is on how…

1
Navigating Modern Challenges and Opportunities: Borrowing Funds 30:12

3M ago30:12

30:12

Overview: In this episode of the SMB Community Podcast, hosts James and Amy discuss various topics relevant to the IT and MSP community. The hosts delve into a listener's question on the advisability of borrowing money for business growth, discussing potential pitfalls and safer investment strategies, particularly in mergers and acquisitions. The e…

1
Strategies for Retaining Key Employees During Acquisitions 28:10

3M ago28:10

28:10

Overview: In this episode of the SMB Community Podcast, hosts Amy and James discuss how to retain key employees during company acquisitions, sharing real-life experiences and effective strategies such as retention bonuses and clear role definitions. They also delve into the benefits of a four-day workweek, the importance of NFR programs for softwar…

1
The Future of MSPs and AI's Impact on the Industry 26:36

3M ago26:36

26:36

Overview: In this episode of the SMB Community Podcast, hosts James and Amy discuss their Memorial Day experiences before diving into a deep discussion about the future of Managed Service Providers (MSPs) and the impact of AI on the industry. They examine predictions for 2026, including the staggering forecast that 75% of MSP services will be deliv…

1
Where is the Market: Where do I sell my MSP Practice? 24:05

4M ago24:05

24:05

Overview: In this episode of the SMB Community Podcast, hosts James and Amy discuss the viability of selling small MSP practices, emphasize the growing market for small MSP sales, and suggest dual strategies for business growth through acquisitions and marketing. The conversation covers Berkshire Hathaway CEO Warren Buffett's step down and the impa…

1
MSP Industry Trends: Interview with Rich Freeman of Channelholic 24:53

4M ago24:53

24:53

Overview: In this episode of the SMB Community Podcast, host James Kernan interviews industry guru Rich Freeman of Channelholic. Rich discusses his background in covering the SMB channel and managed services, along with his insights on current industry trends. They delve into the impacts of supply chain uncertainties, AI adoption and its implicatio…

1
Exploring the Four-Day Work Week 37:34

4M ago37:34

37:34

Overview: In this episode of the SMB Community Podcast, hosts Amy & James dive into the concept of a four-day work week for IT professionals. They explore the pros and cons, including staggering staff schedules and focusing on productivity. The hosts also discuss how the current economic climate might impact tech spending and business operations. A…

1
Strategies For Selling Your Business 27:09

4M ago27:09

27:09

Overview: Join hosts Amy and James in this episode of the SMB Community Podcast as they delve into the best practices for selling your Managed Service Provider (MSP) business. Learn about the emotional and financial facets of selling an MSP, the importance of having a clear exit strategy, and ensuring a good fit with potential buyers. The hosts als…

1
Navigating Growth and Strategic Planning for MSPs 44:54

4M ago44:54

44:54

Overview: In this week's episode of the SMB Community Podcast, hosts James and Amy are back to discuss various aspects of running a successful MSP. They start by diving into the MSP question of the week about creating an org charts for small teams. Both hosts emphasize the importance of delineating responsibilities and using the EOS accountability …

1
Embracing EOS and Navigating Industry Challenges 28:27

5M ago28:27

28:27

Overview: In this episode of the SMB Community Podcast, hosts Amy and James are back! The main topic revolves around the Entrepreneurial Operating System (EOS) and its benefits for small to mid-sized MSPs, particularly those with five or more employees. James shares his expertise and insights into how EOS can improve business structure, accountabil…

1
Exploring Leadership as a Level 1 Tech 24:32

5M ago24:32

24:32

Overview: In this episode of the SMB Community Podcast, hosts James and Amy are back to discuss a range of topics relevant to IT professionals. They start with a question about leadership for entry-level tech employees, emphasizing that leadership can be demonstrated at any level. The conversation then shifts to cybersecurity, highlighting an insur…

1
AI Tools: Which One Is The Best? 22:54

5M ago22:54

22:54

Overview: In this episode of the SMB Community Podcast, hosts Amy and James discuss a variety of news and trends that affect the MSP community. Key topics include Google's acquisition of cybersecurity firm Wiz for $32 billion, the impact of tariffs on tech prices, and how MSPs can use this information to their advantage. They also delve into Gartne…

1
Enhancing Workplace Efficiency with AI: Interview with Zulfiya Forsythe of Omadli Group 24:34

6M ago24:34

24:34

Overview: In this episode of the SMB Community Podcast, host James Kernan from Kernan Consulting interviews Zulfiya Forsythe, CEO and founder of Omadli Group, about the transformative power of AI in the workplace. Forsythe shares her unique journey from accounting to tech, highlighting the development of data analytics and AI solutions that help bu…

1
Rebranding and Future Growth: An Interview of MJ Shoer of GTIA 23:27

6M ago23:27

23:27

Overview: In this episode of the SMB Community Podcast, James Kernan interviews MJ Shoer of GTIA, formerly known as CompTIA. MJ shares his extensive background in the IT industry, having transitioned from an MSP owner to a key figure at CompTIA and now GTIA. They discuss the reasons behind the rebranding to GTIA and the organization's continued foc…

1
Strategizing MSP Growth: Windows 10 End of Life 28:52

6M ago28:52

28:52

Overview: In this episode of the SMB Community Podcast, hosts Amy Babinchak and James Kernan dive into how IT professionals can leverage the end-of-life schedules of Microsoft Windows 10 to generate new business. This week, they emphasize the importance of planning and maintaining a regular upgrade schedule for client systems to avoid issues and en…

1
Offshoring vs. Local Hiring: Where to Find Success 33:34

6M ago33:34

33:34

In this Thursday episode of the SMB Community Podcast, hosts James Kernan and Amy Babinchak discuss recent events and trends in the IT and business world. Amy details her recent speaking engagement at the M365 Community Days event, highlighting the importance for MSPs to network with internal IT professionals. The hosts dig into the question of whe…

1
Maximizing Industry Events: Tips, Trends, and Insider Insights 23:30

6M ago23:30

23:30

Overview: In this episode of the SMB Community Podcast, hosts James and Amy discuss effective strategies for making the most out of attending industry events. They highlight the importance of sitting with different people at meals, asking questions during sessions, and breaking the ice in socially awkward situations. The conversation shifts to upco…

1
Business Valuations: What is My Worth? 41:06

7M ago41:06

41:06

Overview: In this episode of the SMB Community Podcast, hosts Amy Babinchak and James Kernan discuss various topics including the aftermath of the Super Bowl, the trends in mergers and acquisitions, and the effectiveness of Microsoft Action Pack programs. They explore the potential of AI in increasing productivity through a new book, 'AI Productivi…

1
Enhancing MSP Success: AI, Customer Retention, and Industry Trends 43:47

7M ago43:47

43:47

Overview: In this episode of the SMB Community Podcast, hosts James Kernan and Amy Babinchak discuss the transformative impact of AI on MSP sales and efficiency, emphasizing AI's potential to double market size and help MSPs manage new applications. Amy announces the start of her new AI class. This episode also delves into recent tech industry news…

1
How Should I Answer My Client Calls? Live vs. Attendant 42:10

7M ago42:10

42:10

Overview: In this episode of the SMB Community Podcast, hosts Amy Babinchak and James Kernan discuss winter weather conditions across the Midwest, then transition into tech news, including rumors of a potential acquisition involving Intel. The conversation shifts to insights on compliance for managed service providers (MSPs), particularly around th…

1
MSPs and the Evolving Tech Environment: Reselling Hardware & Software 31:24

7M ago31:24

31:24

In this episode of the SMB Community Podcast, hosts Amy and James discuss the dynamics of reselling computer hardware and software for MSPs, emphasizing the importance of building trust with clients. They highlight recent changes in market leadership among PSA and RMM tools, with Kaseya overtaking ConnectWise. The conversation also covers major dev…

1
Exploring AI Tools in Marketing and Sales 25:07

8M ago25:07

25:07

In today's episode of the SMB Community Podcast, hosts Amy Babinchik and James Kernan dive into the best AI tools for marketing and sales, including popular choices like ChatGPT and Gong. They discuss the latest news in the IT industry, such as Fred Voccola's abrupt resignation from Kaseya and the rebranding of CompTIA's nonprofit arm. The conversa…

1
Unlocking the Potential of DMARC: An Interview w/ Mike Anderson 15:13

8M ago15:13

15:13

In this Thursday episode of the SMB Community Podcast, host James Kernan talks with Mike Anderson, Director of Global Channels for EZDMark. They discuss the importance of DMARC (Domain-based Message Authentication, Reporting & Conformance) in improving email deliverability and protecting domains from spoofing. Mike shares his journey from the car b…

1
Compliance in the New Year: Interview with Mike Semel 34:28

8M ago34:28

34:28

In today's episode of the SMB Community Podcast, host James Kernan interviews Mike Semel, a prominent expert in cybersecurity compliance. Mike shares his extensive background in the IT industry, dating back to the 1970s, and discusses his transition from being an MSP to becoming a top compliance consultant. They delve into the differences between c…

1
Channel Predictions for 2025 23:33

8M ago23:33

23:33

1.) MSP Question of the week: What are your channel predictions for the new year of 2025? --- 2.) Notes on the News Microsoft is planning to invest about $80 billion in fiscal 2025 on developing data centers: https://edition.cnn.com/2025/01/03/tech/microsoft-ai-data-centers/index.html Last week, the DC Circuit Court of Appeals unanimously upheld th…

1
Business Plans/Goals: How Often Should These Be Updated? 24:26

8M ago24:26

24:26

To kick off the new year, hosts James and Amy discuss business plans & goals, this week's MSP question of the week, as well as year-end news. --- 1.) MSP Question of the week: When should a business update their business plan and goals? --- 2.) Notes on the News Intel CEO Pat Gelsinger has resigned as of December 1: https://www.cnn.com/2024/12/02/t…

1
How Often Should You Attend Channel Events? 33:55

9M ago33:55

33:55

In the final episode of the calendar year 2024, Amy and James sit down to discuss the final MSP Question of the week as well as current events and news. --- 1.) MSP Question of the week: How often should you and your business attend channel events? --- 2.) Notes on the News Tiktok will be banned from the U.S. starting on January 19, 2025. Will they…

1
Mergers & Acquisitions: When Is The Best Time To Buy/Sell? 32:27

9M ago32:27

32:27

To finish off the calendar year 2024, host James Kernan sits down with Karl Palachuk to discuss this year's hot topic: mergers & acquisitions. In this episode, James and Karl uncover the importance of timing and understanding when the ideal time to buy/sell a practice would be. Our upcoming events and more: Check out the link below for details on u…

1
Year-End Marketing: What Are Some Good End of Year Campaigns? 32:27

9M ago32:27

32:27

Now nearly halfway into December, James and Amy return to discuss Q4 marketing plans and recent headlines in the news. --- 1.) MSP Question of the week: What are some good marketing campaigns to run at the end of the calendar year? --- 2.) Notes on the News a). Amazon Chip Supplier: As one of the top web server suppliers in the world (AWS), Amazon …

1
Return to Office: Risks and Rewards 49:23

9M ago49:23

49:23

To kick off the month of December, James and Amy are back with another episode of the SMB Community Podcast. --- 1.) MSP Question of the week: Should I require my remote employees to return to the office? In response to a recent article by Amazon, it sounds not so desirable. For Amazon, their reasoning was due to a lack of innovation. Perhaps there…

1
How Do I Hold My Team Accountable? 42:29

10M ago42:29

42:29

Another fun week of James and Amy! Following Halloween, James and Amy shared their mission of Halloween costumes and handing out Halloween candy. Kicking off this week's episode, DATTOCON missed out an opportunity for press and hype. From lack of a major announcement, there is a PR opportunity missed. --- 1.) MSP Question of the week: How can you h…

1
MSSP vs. MSP: Why does Security Matter? 18:44

10M ago18:44

18:44

Hosts James and Amy are back this week to discuss the series of noteworthy headlines from this week as well as this week's MSP question of the week. --- 1.) Notes On The News IT Nation - one announcement CompTIA Aquired - New Divisions will be created Department of Labor - Ruling for Overtime Labor --- 2.) MSP Question of the week: Are you a REAL M…

1
Measuring Success: What KPI's Do You Use? 25:45

10M ago25:45

25:45

Hosts James and Amy sit down this week to discuss key performance indicators (KPIs) that can be used to measure success with your business. 1.) MSP Question of the week: What reports or KPI’s do you need to manage your business? Article by Amy: https://www.channelpronetwork.com/2024/09/26/how-do-msps-measure-success-im-hitting-my-metrics-but-not-su…

1
How to Navigate HIPAA: Interview with David Sims 16:55

10M ago16:55

16:55

This week, host James Kernan speaks with David Sims, founder of Security First IT, regarding navigating HIPAA from the lens of MSP business ownership. About David Sims Since 1998, David is an experienced IT and cybersecurity professional who specializes in healthcare security and compliance. With over two decades of hands-on experience, he founded …

1
How to Stand Out: Differentiating Your Business 18:47

11M ago18:47

18:47

Returning to the podcast, host James sat down with Tim Fitzpatrick from Rialto Marketing. Topics include defining your processes, establishing your onboarding, and identifying your competitive advantage in the markets you serve. About Tim Fitzpatrick Tim is the President of Rialto Marketing, a company that provides marketing consulting, advisory, a…

1
Leveraging Chambers of Commerce for Client Attraction 29:36

11M ago29:36

29:36

Christopher Barber - Cheaper Than a Geek https://www.linkedin.com/in/christopherjbarber/ Host Karl had a great chat with Christopher Barber from Cheaper Than a Geek in Maryland. Topics include networking for client attraction, and using Chambers of Commerce to spread a wide net that brings in new clients for decades. Chris got involved in his local…