Best Tech In Travel Market Life Ryan Haynes Podcasts (2025)

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Travel Market Life Monthly: Travel Marketing - Brand, SEO & AI 42:21

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7h ago42:21

42:21

In a world drowning in ads, why do we still rush to book with the brands that feel like old friends and how can travel marketers build that magic? In this episode, I am joined by panellists Claire, Will, and James, plus special guests Jaz Amar (Global VP Brand Marketing & Communications, Accor) and Andy Headington (CEO & Founder, Adido). We unpack …

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Automating Meetings & Events at Radisson Hotel Group 25:08

4d ago25:08

25:08

Imagine your inbox as a frantic hotel lobby at checkout - hundreds of group booking enquiries piling up, phones ringing off the hook, and teams scrambling just to keep the doors open. In this episode Tavel Market Life, I am joined by Mandy Stam, Senior Director of Business Solutions at Radisson Hotel Group, and Felix Undeutsch, CEO & Co-founder of …

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Today's Luxury in Travel and Hospitality 44:09

1h ago44:09

44:09

Gone are the days when luxury simply meant marble floors and gold taps - today it’s measured in moments that feel utterly, unmistakably yours. In this special feature on Travel Market Life, I gather a powerhouse panel of experts to unpack the evolution of high-end travel and hospitality. From Becky Lukovic's custom cultural immersions at Bella Trav…

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Independent Hotel Show 2025: Weak Links in Technology 27:42

6h ago27:42

27:42

The problem isn’t the tech. It’s the gaps where it doesn’t talk to each other. In this live episode recorded at the Independent Hotel Show 2025, we dive deep into the critical weak points in hotel technology. Bringing together hospitality leaders Alessandra Leone, Douglas Waddell, and Tanya Stellard we ask what happens when the tech stack doesn’t q…

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Travel Market Life Monthly: Building A Travel Business 35:58

10d ago35:58

35:58

Two students, one snowy mountain and a worldwide business. In this episode of Travel Market Life, Craig Everett, CEO and Co-Founder of HollyBob, joins us to explore the power of innovation, entrepreneurship, and AI in the travel industry. Craig shares how a simple university ski trip turned into his first business, how HollyBob was born, and why tr…

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Hotel Partner: Making Money with WhatsApp 21:50

1M ago21:50

21:50

In this episode of Travel Market Life, I sit down with Joji Esho, Hotel Manager at the historic 218-room Queen of Chester, located steps from the train station, and Prem Jethwa-Odedra, CEO of Biteluxe, a leader in hospitality tech solutions. We dive into how WhatsApp integrations are transforming hotel operations by driving revenue, enhancing guest…

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Independent Hotel Show 2025: Evolution of Marketing and Revenue 28:10

1M ago28:10

28:10

What happens when marketing and revenue stop working in silos and start sharing the same language? In this live episode of Travel Market Life from the Independent Hotel Show London, I bring together industry voices reshaping the commercial engine of hospitality. Teresa Kingston (Luxury Family Hotels), Prem Jethwa-Odedra (Biteluxe) and Inna Nekrasso…

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Hoteliers' Voice: Mental Health in Hospitality 40:20

2M ago40:20

40:20

In this special episode of Hotelier's Voice, we unpack mental health challenges in hospitality with Mike Messeroff, a 30-year industry veteran turned personal freedom coach and founder of Self-Hospitality Collective, and his client Otto Abad. We explore burnout, work-life balance, and the shift from grinding to thriving. What You’ll Learn - Self-Ca…

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Travel Market Life Monthly Review: Rail Travel and Land Cruising 35:08

2M ago35:08

35:08

What if rail travel could steal the spotlight from flying for your next adventure? In this episode of Travel Market Life, we explore the dynamic world of rail travel with Stephen Robey from Eurostar and Anna Davis from Railbookers Group. Joined by our usual expert panellists James Clark, Claire Steiner, and Will Plummer, we dive into global rail tr…

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Hoteliers' Voice - Front of House Manager of The Montague on the Garden, Red Carnation Hotels 20:37

2M ago20:37

20:37

What if the front of house held the secret to unforgettable guest experiences? In this episode of our mini-series with The Montague on the Gardens, part of the Red Carnation Hotel Collection, I sit down with James, the hotel's Front of House Manager. We walk through the property, exploring the rooms, suites, and the finer details that make this Lon…

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Hoteliers' Voice - Manager of The Montague on the Garden, Red Carnation Hotels 18:06

2M ago18:06

18:06

What if small gestures could turn a hotel into a home away from home? In this mini-series with Red Carnation Hotels I am joined by Arietta, hotel manager at The Montague on the Gardens in the Red Carnation Hotels collection. With 22 years at the property and over a year in her current role, Arietta shares her journey from the basics to leadership, …

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Hoteliers' Voice - Managing a Plethora of Social Channels with Carden Park Hotel 19:30

3M ago19:30

19:30

Want to make your hotel’s social media pop in a noisy digital space? Ryan speaks with Chloe Parry, Content Marketing Executive at Carden Park Hotel, a gorgeous Cheshire resort with a stunning spa and golf courses. Following up from the National Hotel Marketing Conference 2025, Chloe shares how she turned their socials from bland posts to vibrant, v…

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Travel Market Life Monthly Review: Adventure Travel & Touring Trends 30:55

3M ago30:55

30:55

What if adventure could supercharge your travel business? In this episode of Travel Market Life, we dive into the growth of adventure travel and touring with Claire Brighton, ATAS Director, and regular panellists James Clark, Claire Steiner, and Will Plummer. We explore evolving trends, sector shifts post-summer, and ways travel businesses can dive…

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Preparing for Independent Hotel Show London 2025 12:39

3M ago12:39

12:39

What if one event could supercharge your hotel's future? In this episode of Travel Market Life, we gear up for the Independent Hotel Show on 6-7th of October at Olympia London, chatting with Glenn Wallace, the seasoned event manager behind its 13th edition. Glenn shares reflections on last year's success, plans for enhanced networking, and hot topi…

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Hoteliers' Voice - Social Media for Global Portfolio Red Carnation Hotels 19:42

3M ago19:42

19:42

How does a global hotel brand stay true to its heart on social media? In this episode, I sit down with Molly Peel, Red Carnation Hotels’ social media strategist and 2025 UK Hotel Marketing Awards Rising Star, who infuses warmth and authenticity into 18 properties worldwide. From wildlife adventures at Kedra Safari Lodge to cozy themed high teas, Mo…

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Hoteliers' Voice - Cultural Differences: ESG in a Global Portfolio 17:44

4M ago17:44

17:44

How can a hotel chain embed sustainability globally? I sit down with Dr Renee Nicole Wagner, Corporate Director of ESG and Quality Management at Orascom Hotels Management, to discuss how her passion for ESG is transforming over 30 properties across Switzerland, Montenegro, Oman, and Egypt. From her past as a professional athlete to leading a new ES…

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Digital Real Estate: Investing in Your Website 28:23

4M ago28:23

28:23

What makes a hotel website more than just a digital brochure? In this episode of Travel Market Life, I sit down with Lucy Chase-Gardener from The Grove and David Ohandjanian of Up Hotel Agency. Lucy shares how The Grove’s website revamp blended stunning visuals with smooth user experience to boost direct bookings and reflect their refreshed brand, …

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Hoteliers' Voice - Elevating Experiences Digitally with Luisa Aires from W Algarve 10:23

4M ago10:23

10:23

Could a single app transform luxury living into something effortlessly elegant? In this episode of Travel Market Life, recorded at the International Hotel Tech Forum, I sit down with Luisa Aires, Director of Residences at W Algarve—a breathtaking resort where hotel sophistication blends beautifully with private residences along Portugal’s sunny Alg…

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National Hotel Marketing Conference: Developments in Hotel Marketing 2025 36:03

5M ago36:03

36:03

At this year’s National Hotel Marketing Conference, industry leaders shared bold insights and strategies for 2025. In this episode, we explore how guest personas elevate experiences and integrated booking systems drive revenue. AI transforms personalisation and search, fuelling authentic marketing. A clear theme from this year’s conference is that …

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Hoteliers' Voice - Testing AI Internally: Andre Doria from PortoBay 14:00

6M ago14:00

14:00

Can AI transform hospitality without losing its heart? In this episode of Travel Market Life, recorded live at the IHTF in Portugal, I sit down with André Doria, digital pioneer at PortoBay Hotels & Resorts, a 16-property Madeira treasure known for its soulful guest connections. Hailing from the stunning Madeira Islands, André reveals how his team …

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Travel Market Life Monthly Review: Summer Recess 35:56

6M ago35:56

35:56

What’s fuelling travel and hospitality in 2025? I’m joined by experts Claire Steiner, Will Plummer, and James Clark to unpack insights from our last six episodes. From Instagram-driven bookings to new Labour laws, tech mergers, financial risks, and smart travel hacks, we’re diving into what’s shaping the industry. Giants like EasyJet and Jet2 are t…

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Hoteliers' Voice - Gregor Ritchie: The Future of Profitable Hotels 20:41

7M ago20:41

20:41

Gregor Ritchie, Director of Optimum Hotel Management and CEO of Luxury Leisure Group, has poured 18 years into keeping country house hotels alive with heart and soul. From his early days as a porter in a grand Stratford hotel, he’s fought to preserve these historic gems in a tough, ever-changing hospitality world, facing challenges like constructio…

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A Review of International Hotel Tech Forum IHTF 2025 28:45

7M ago28:45

28:45

Hotels are racing into the tech age! AI makes check-ins fast and staff apps shine, while cloud tech is booming. Smart rooms? They’re not quite ready, and guests might not mind. At the International Hotel Technology Forum 2025, I sat down with leading voices sharing bold ways to boost bookings, simplify stays, and unlock data’s magic. Here’s their t…

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Tech in Hospitality: Travel's Frontier 28:45

7M ago28:45

28:45

Technology is reshaping travel and hospitality in profound ways. In this episode of Travel Market Life, I am joined by with Andrew Metcalf, CTO of Access Hospitality and a small hotel owner, about how AI is streamlining operations, the challenges of outdated systems, and the impact of industry consolidation. James Clarke from TravelZoo shares their…

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Hoteliers' Voice - Working Together: When A Key City Venue Closes 20:34

7M ago20:34

20:34

Austin’s Convention Centre is closing for a huge four-year overhaul. I check out how the city’s tackling it—ripping it down and rebuilding right on the spot, no temporary setup, a move no other U.S. city has tried. In this episode, I’m joined by Steve Genovesi from Visit Austin, keeping tourism steady, and Josh Delgado from the AT&T Hotel and Confe…

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IHTF 2025 Roundtable: Relationships in Tech Buying & Selling 27:49

8M ago27:49

27:49

This episode of Travel Market Life is recorded live at the International Hotel Technology Forum in Vila Mora, Portugal. While the weather might be rather grey, I’m joined by some of hospitality’s sharpest minds—Diogo Vaz Ferreira from Clink Hostels, Tiago Alves from Belmond, Rohit Mishra from Park Plaza, and Luis Martins from SHR. Together, we’re d…

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Changes in HR Law 2025 36:59

8M ago36:59

36:59

Are you ready for the major shake-up in employment law? In this episode of Travel Market Life, we explore what these changes mean for travel and hospitality with expert Ami Naru, a 25-year veteran in travel employment law. We unpack the Employment Rights Bill, new flexible working rules, and a duty to tackle sexual harassment—with a 25% penalty hik…

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Hoteliers' Voice - Neetu Mistry: Generating Demand in Secondary Cities 16:26

9M ago16:26

16:26

Have you ever wondered what it takes to turn a secondary city into a hospitality goldmine? I’m diving deep with Neetu Mistry, Chief Commercial Officer at Cycas Hospitality, who’s cracked the code on making hotels hum in places others might overlook. Neetu’s a powerhouse—think commercial strategies for giants like Marriott, Hilton, and IHG under her…

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Travel Hacks & Budgeting for Business 28:41

9M ago28:41

28:41

Ready to unlock the secrets of affordable travel and get the most out of your next trip? In this episode, we’re sharing the ultimate travel hacks and strategies that’ll save you both money and headaches. Host Ryan Haynes is joined by regulars James Clark, Claire Steiner, and Will Plummer, along with expert Katie McClure from Jack’s Flight Club. Tog…

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Talking tech at International Hotel Tech Forum 19:40

9M ago19:40

19:40

In this episode of Travel Market Life, we’re previewing the 22nd International Hotel Technology Forum, landing in Algarve, Portugal, March 18th-20th, 2025. It’s your taster of what’s ahead—hotel pros and tech pioneers exploring digital tools to shake up operations and guest experiences. I’ll be hosting Stream B, from that first click to slick in-ro…

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Hotelier's Voice: Alessandra Leoni - Evolving with Tech 14:04

10M ago14:04

14:04

How is technology shaping the future of hospitality, and what does it mean for hotel businesses in a rapidly evolving digital world? In this Hoteliers’ Voice episode, Alessandra Leoni, an industry expert with over 25 years of experience, shares insights on how hotels are adopting new technologies and staying competitive. Alessandra discusses her ca…

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Travel Finances & Business Risks 26:34

10M ago26:34

26:34

In this episode, we discuss how travel businesses can tackle financial challenges from new regulations, rising costs, and global economic shifts. I’m joined by experts Martin Alcock, Claire Steiner, James Clark, and Will Plummer to explore key issues shaping the future of the travel industry, including changes to national insurance and the upcoming…

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AI in Short Term Rental 21:09

10M ago21:09

21:09

How can AI transform the way short-term rental businesses manage operations and engage with guests? In this episode, we explore how artificial intelligence is revolutionising the short-term rental industry with insights from Vered Raviv-Schwarz, President and COO at Gesty, and Ben Duncan, Commercial Director at Host & Stay. We dive into how AI-powe…

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AI in Guest Communications 15:53

11M ago15:53

15:53

How can AI transform guest communication and streamline hotel operations? In this episode, we explore how AI is revolutionising the hospitality industry with Michiel de Vor, co-founder of Runnr.ai, and Maurits Bots, IT manager at WestCord Hotels. We discuss how AI-powered tools are improving guest interactions, reducing staff workload, and enhancin…

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Mastering Video Marketing: Trends for Hotels in 2025 6:38

11M ago6:38

6:38

How is the hospitality industry adapting to the changing world of social media and digital marketing? Andy Whiteside, Director of Digital Communications at 80 Days, shares insights on TikTok’s growing influence among luxury hotels and the importance of YouTube Shorts. TikTok is no longer just for younger audiences - it’s now a key search engine for…

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HOSPACE: LIVE 16:25

12M ago16:25

16:25

How is the hospitality industry evolving with new technologies and shifting consumer expectations? In this episode, we’re at HOSPACE 2024, where industry leaders gather to discuss the latest trends in hospitality, technology, and sustainability. I’m joined by key figures like Jane Pendlebury, CEO of HOSPA, and other industry professionals including…

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Social Media Trends 2025: Tapping Into Travel 31:27

12M ago31:27

31:27

In this episode, we explore about how social media trends are changing the game for the travel and hospitality industry, and how businesses can keep up. With our regular review panel James Clark, Claire Steiner, and Will Plummer in this episode we are joined by social media expert Anneka Roberts from Finn Partners. We dive into the role platforms l…

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Hotel Marketing Matrix 38:27

12M ago38:27

38:27

How can hotels stay ahead in a rapidly evolving marketplace and effectively navigate the complexities of modern marketing? In this episode of Travel Market Life, we explore the key trends and challenges currently shaping the hospitality industry, with insights from experts at the Independent Hotel Show 2024. We discuss the vital role of data, perso…

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Travel Trends for 2024 Into 2025 26:47

1y ago26:47

26:47

We look back on our crystal ball gazing from January and reflect on how the year has evolved for our predictions before then look at the trends that will shape 2025. With Ryan Haynes, James Clarke, Claire Steiner and Will Plummer. We explore AI’s lasting impact on staffing, pricing, and hospitality management, plus shifting consumer behaviours part…

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Make Tech Work 28:50

1y ago28:50

28:50

In this episode of Travel Market Life, I bring together top hospitality experts to explore the crucial role of technology in modern hotel operations. We explore how guest expectations are shifting, with 40% of travellers now expecting seamless, contactless experiences. Yet, as a recent ResDiary report reveals, many hospitality venues are still behi…

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Profitability Practicalities: Make More For Your Hotel 31:44

1y ago31:44

31:44

Is the focus on average daily rate (ADR) helping or hurting hotel profitability? In this episode of Travel Market Life, we unpack the financial realities of today’s hotel industry, recorded live at the Independent Hotel Show 2024. How much financial leakage are hotels experiencing? Is a focus on ADR detrimental to overall profitability? In this epi…

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HOSPACE 2024: Preview 21:21

1y ago21:21

21:21

In this episode, we explore the upcoming HOSPACE 2024, HOSPA’s flagship conference, happening on 14th November at the Royal Lancaster, London. This annual event promises to be a powerhouse of insights, networking, and cutting-edge discussions, bringing together leaders and experts to tackle the industry’s biggest challenges. Expect fascinating pane…

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Hospitality Discussions 2024 (Part 5): Technology 19:35

1y ago19:35

19:35

In the words of Mustafa Gokcen from Cheval Collection “tech is not a cost saving exercise, tech is a tool that allows us to focus on other priorities.” As software and systems drive automation for greater operational and commercial efficiency, where do you draw the line at being effective? Maggie Bazemore provides insight into the relationship betw…

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Hospitality Discussions 2024 (Part 4): Marketing & Demand 32:39

1y ago32:39

32:39

With so many changes in digital marketing, but the importance of a direct booking strategy - hotels are having to develop a marketing programme that constitutes multiple guest touch points working with an increasing number of third parties. David Ohanjanian details the changes on Google and the impact this is having on marketing spend and activity …

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Hospitality Discussions 2024 (Part 3): Staffing & Leadership 23:42

1y ago23:42

23:42

In this episode we tackle the major challenges that are reshaping the industry with expert insights from Camilla Woods, Head of Services at Hospitality Action, and Esmat Faiz, Associate Solicitor at Irwin Mitchell. We look at the impending changes in employment regulation that will impact the hospitality industry and the policies that matter for re…

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Hospitality Discussion 2024 (Part 2): Revenue Generation 22:38

1y ago22:38

22:38

In this episode, we look at where there is potential to drive more revenue in hospitality and accommodation businesses when the ADR has been maximised, other than occupancy - how can hotels increase spend per guest? Speaking to Scot Turner, Director at Auden Hospitality,we look at F&B, exploring where profit margins have seeped to an all-time low -…

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Hospitality Discussions (Part 1): 2024 Performance, expectations vs reality 29:03

1y ago29:03

29:03

What's really in store for the hospitality sector in 2025? In this live episode of Travel Market Life, recorded at the Rembrandt Hotel, we tackle the industry's biggest challenges and forecast what's next. Joined by industry experts Jane Pendlebury from HOSPA, Catt McLeod from the Elegant Hotel Collection, and JonnySiberry from Sarova Hotels, we di…

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Future of Luxury Travel with Expedia’s Robin Lawther 22:11

1y ago22:11

22:11

What’s driving the surge in luxury travel post-pandemic? In this episode of Travel Market Life, we sit down with Robin Lawther, Vice President of Expedia TAAP, to uncover the fascinating shifts shaping the future of luxury travel. With nearly 2,900 high-end agencies under his belt, Robin gives us an insider’s perspective on how affluent travellers …

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Independent Hotel Show 2024: Beyond the Hustle & Bustle 26:10

1y ago26:10

26:10

What makes the Independent Hotel Show 2024 a must-attend event for hoteliers and industry leaders? In this special episode, I dive into the key themes, trends, and sessions set to shape this year’s show, happening on October 15th and 16th at the Olympia in London. I’m joined by industry leaders Jane Pendlebury, CEO of HOSPA; James Clarke, the newly…

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Hoteliers’ Voice: Elevating the Guest Experience: How Bellport Inn Blends Charm with Technology 17:46

1y ago17:46

17:46

I sit down with Ivana Tagliamonte, the visionary owner of the enchanting Bellport Inn, as we explore how Ivana transformed this historic Long Island property into a modern, tech-savvy retreat that seamlessly combines old-world charm with cutting-edge guest experience technology. Ivana, driven by a passion for hospitality, shares how, together with …