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Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai auto QA startup OttoQa, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!
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Throwing Shade

Jimmy Hosang & Paul Banks

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Startup life is brutal.There are so many mistakes.Doing that in the call centre industry is even harder - it's an industry of tight margins, productivity and well-established competition.Join Jimmy Hosang, CEO and Co-Founder at SaaS Startup MOJO-CX©, and his Co-Host, and Senior Solutions Consultant, Paul Banks as they discuss everything from recent events, to SaaS Startup fails and wins, Technology, and contact centre myths and truths.
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Welcome to "Automated Analytics Podcast," the podcast where data meets automation to transform the way businesses make decisions. Join us on a journey through the fascinating world of automated analytics, as we explore cutting-edge technologies, industry trends, and real-world applications that are reshaping the landscape of data-driven decision-making. What is Artificial Intelligence? It refers to the development of computer systems that can perform tasks that typically require human intell ...
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Data Career Academy bridges the gap between aspiring data professionals and hiring authorities. We feature analysts looking for work, new hires looking to tell their story, and hiring managers who want to help dispel myths and misconceptions. Help us
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Send us a text Breaking into analytics isn’t easy—especially fresh out of school. In this episode of the Data Career Academy Podcast, I sit down with Aidan Karmazinski, now a Financial Analyst with NAVFAC (Naval Facilities Engineering Systems Command), to hear how he went from applying everywhere with little success to landing a role with the U.S. …
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From prison officer to Member of Parliament, Sally Jameson's journey exemplifies her commitment to creating meaningful change where it matters most. In this illuminating conversation, she reveals why working within government is essential to transform criminal justice and how her first year as Doncaster Central's MP has been a whirlwind of possibil…
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