Best Servicenow Platform Podcasts (2025)

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SAP Still Hottest Apps Vendor on 22.8% Cloud-Rev. Growth in Q3 4:42

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2h ago4:42

4:42

In today's Cloud Wars Minute, I show how SAP’s seamless data strategy is driving real business value in the age of AI. Highlights 00:14 — SAP reported a very nice third quarter last week. Some highlights from SAP Q3, and then I'll do the comparisons with its competitors. So, the cloud revenue overall is up 22% to $6.14 billion. Ad their current clo…

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Salesforce Disrupts ITSM With Conversational Agentforce Platform 2:25

3d ago2:25

2:25

In today's Cloud Wars Minute, I unpack how Salesforce is reinventing IT support with its new Agentforce platform. Highlights 00:11 — Salesforce has launched Agentforce IT Service. This product suite is described by the company as an agent-first, conversational-first IT support solution. Unlike lengthy back-and-forth interactions with service desk s…

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AWS Outage Puts It Farther Behind Microsoft, Google Cloud, Oracle 6:00

4d ago6:00

6:00

In today's Cloud Wars Minute, I discuss the recent AWS outage, identifying five reasons that this outage will significantly impact the company's reputation. Highlights 00:30 — AWS experienced a big outage this week, impacting multiple companies and services at a time when AWS, relative to its hyperscaler competitors, is in a decline. I think there …

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Harvard University Partners with Microsoft to Advance AI Healthcare Capabilities 2:53

5d ago2:53

2:53

In today's Cloud Wars Minute, I look at why a new Harvard-Microsoft licensing deal could be a defining moment for generative AI in medicine Highlights 00:11 — Harvard University's Graduate Medical School has entered into a licensing agreement with Microsoft, enabling the company to access consumer health data. Now, Microsoft plans to utilize this w…

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Salesforce Leverages Agentic AI + Data Cloud to Move Beyond CRM 5:29

6d ago5:29

5:29

In today's Cloud Wars Minute, I talk about recent announcements from Salesforce's Dreamforce event as well as the company's move into new territories. Highlights 00:15 — At Salesforce's Dreamforce, Marc Benioff described the event as the biggest one ever. Dreamforce highlighted product announcements, particularly around the Agentforce AI platform, …

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Oracle Road to $225B: AI Everywhere! 5:15

7d ago5:15

5:15

In today's Cloud Wars Minute, I share Larry Ellison’s bold vision of the AI market as the biggest in history — and how Oracle plans to lead it. Highlights 00:14 — Well, this is my final report here from Oracle AI World in Las Vegas. At the Financial Analyst Meeting yesterday, Oracle unveiled some truly extraordinary numbers. It said that by fiscal …

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Beyond Dashboards: How AI Is Redefining Developer Productivity with Adeeb Valiulla 36:33

10d ago36:33

36:33

In this episode of ShipTalk, host Dewan Ahmed sits down with Adeeb Valiulla, a leader in developer productivity and engineering excellence at Harness, to explore how AI is transforming the very definition of software productivity. Adeeb shares his journey from building early engineering metrics systems at Sensormatic to leading developer efficiency…

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AI Agent & Copilot Podcast: Greg Kaupp on AI Literacy, Driving Transformation, Business Central Trends 26:55

10d ago26:55

26:55

AI opportunities: Despite the excitement around AI, Kaupp emphasizes the importance of understanding the technology before fully integrating it into workflows. He advocates for “literacy before agency" to understand the true impacts of what AI "can unlock." Transformation with AI: Kaupp describes the process of transforming a contract approval proc…

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Oracle on Fire! FY30 Rev. $225B! 5:56

10d ago5:56

5:56

In today’s Cloud Wars Minute, I dive into Oracle’s bold AI-driven transformation and its stunning forecast to reach $225 billion in annual revenue by 2030, powered by explosive OCI and multi-cloud growth. Highlights 00:12 — As we wrap things up here at Oracle AI world, we had the financial analyst meeting. Oracle's Principal Financial Officer Doug …

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AI + Testing: Changing the Game for Dynamics 365 Implementations with Elevaite365 16:14

10d ago16:14

16:14

O of elevaite365, leads a company at the forefront of AI-driven test automation for Microsoft Dynamics 365. With decades of hands-on experience in ERP implementations, he and his team built elevaite365 to solve the challenges of constant change, complexity, and testing inefficiencies in enterprise software. In this episode, Magnus joins John Siefer…

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AutomatePro: ServiceNow Partner of the Year Automates & Accelerates Software Development 4:08

10d ago4:08

4:08

In today's Cloud Wars Minute, I share insights from Chris Pope on how automation can boost morale, reduce costs, and accelerate delivery. Highlights 00:02 — Today's episode is brought to you by AutomatePro, a ServiceNow partner. They want to talk about a new product they have that is helping to change the software development lifecycle. AutomatePro…

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Inside the AutomatePro and ServiceNow Partnership Driving AI-Powered Automation | Cloud Wars Live 14:26

11d ago14:26

14:26

Kieron Allen speaks with Chris Pope, Chief Product Officer at AutomatePro, in an in-depth discussion that is part of a broader series of podcasts, articles, and reports on ServiceNow’s evolving ecosystem. They explore how intelligent automation and agentic AI are reshaping DevOps and quality assurance. The conversation also highlights how AutomateP…

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AI Agent & Copilot Podcast: BouMatic's Michael Fisher Shares Strategies for AI Deployment, User Adoption 16:05

11d ago16:05

16:05

Key Takeaways Overview: Fisher gives an overview of his role as Chief Information Officer at BouMatic, all within the context of the dairy equipment industry that’s evolving toward larger, consolidated operations. BouMatic is the "third largest dairy equipment manufacturer in the world," and he gives context on the difference in marketplaces. AI: T…

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'AI Changes Everything': Oracle Embeds AI Everywhere 3:25

11d ago3:25

3:25

In today's Cloud Wars Minute, I report live from Oracle AI World, where speed and innovation are front and center. Highlights 00:13 — Here at Oracle AI World in Las Vegas, you can see there's lots going on. It's almost like the new tagline for Oracle — AI changes everything. Oracle is one of the very few companies — maybe the only one — that goes e…

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Oracle's CEOs: AI, Data, Infra Drive Great Business Outcomes 5:13

12d ago5:13

5:13

In today's Cloud Wars Minute, sponsored by CLOUDVICE, I explore how Oracle’s new CEOs, Mike Sicilia and Clay Magouyrk, are steering the company deeper into the AI revolution Highlights 00:00 — Today’s episode is brought to you by CloudVice, winner of the 2025 Oracle North America Technology and Cloud AI Innovation Partner Award. “We’re honored to r…

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Enterprise AI Enters High Gear with Oracle’s Expanding Agent Ecosystem | Cloud Wars Live 17:50

13d ago17:50

17:50

In this special Cloud Wars interview, Oracle Executive Vice President for Applications Development Steve Miranda joins Bob Evans to discuss how Oracle’s transformation from CloudWorld to AI World signals a seismic leap in enterprise technology. Miranda shares how Oracle has delivered more than 600 agents, launched the Agent Studio and Marketplace, …

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AI Agent & Copilot Podcast: HSO's Kelly Holwagner on the Rapid Impact of AI on Organizational Transformation 27:56

13d ago27:56

27:56

Company background: "HSO is the second largest Microsoft partner in the globe," Holwagner reports. It focuses on industries including professional services, manufacturing, finance, and the public sector. HSO continues to grow not only with its traditional ERP services but also around cloud and AI services. "The mission here is really to improve our…

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As Oracle Evolves, Larry Ellison Rocks On 5:01

13d ago5:01

5:01

In this episode of the Cloud Wars Minute, sponsored by CLOUDVICE, I review the moves of Larry Ellison and Oracle over the past few years in anticipation of what's to come at Oracle AI World 2025. Highlights 00:15 — CLOUDVICE is the winner of the 2025 Oracle North America Technology & Cloud AI Innovation Partner Award. “We’re honored to receive the …

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Inside Monument Health’s Workday Journey to Smarter Care | Cloud Wars Live 19:29

14d ago19:29

19:29

Brad Haupt, Vice President of Supply Chain at Monument Health, joins Bob Evans at Workday Rising to discuss how the health system is modernizing operations through Workday’s unified platform. He shares how consolidating 17 systems into Workday created a single source of truth for finance, HR, and supply chain data. By pairing data intelligence with…

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8 Reasons Google Cloud #1 for Business with Gemini Enterprise 5:30

14d ago5:30

5:30

In today's Cloud Wars Minute, I look at how Google Cloud is helping businesses create their futures — not just optimize their past — through Gemini Enterprise. Highlights 00:14 — Google Cloud really stepped out here with the launch of Gemini Enterprise, and I would like to share with you eight reasons why I feel that the launch of Gemini Enterprise…

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Microsoft AI Adds Real-Time Avatars to Boost Copilot Voice Engagement 2:08

17d ago2:08

2:08

In today's Cloud Wars Minute, I look at why Microsoft thinks avatars will boost AI voice adoption. Highlights 00:11 — Microsoft has introduced an experimental Portraits feature in Copilot Labs in the U.S., the U.K., and Canada. The feature offers Copilot users a choice of 40 cartoon-esque human avatars. Microsoft AI CEO Mustafa Suleyman said "You c…

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Oracle NetSuite's Evan Goldberg Why the Future of ERP Is AI-First | Cloud Wars Live 12:57

18d ago12:57

12:57

Evan Goldberg, Founder and Executive Vice President at Oracle NetSuite, sits down with Bob Evans for a conversation about the company’s next chapter: NetSuite Next. He describes how AI will make business management simpler and more intuitive, allowing users to automate tasks, ask natural-language questions, and customize their systems with ease. Go…

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SAP = Data Company + AI + Apps → Intelligent Enterprise 5:07

18d ago5:07

5:07

In today's Cloud Wars Minute, I explore how SAP is finally delivering on its intelligent enterprise vision through AI, data, and role-based agents. Highlights 00:14 — I’ve spent the last couple of days at SAP Connect, and I think one of the key things that came out of was this: SAP can now legitimately be called a data company. But the key now is t…

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Microsoft Expands Gaming Copilot to Windows, Xbox, and Mobile Users 2:04

19d ago2:04

2:04

In today's Cloud Wars Minute, I discuss Microsoft’s smart strategy to integrate agentic AI into everyday consumer platforms starting with gaming. Highlights 00:12 — Microsoft is rolling out its Gaming Copilot to Windows PCs and Xbox on mobile, following a previous soft launch to Xbox Insiders. Gaming Copilot provides recommendations in-game help, a…

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Satya Nadella Picks Successor, Starts Journey to Chairman + CTO 5:18

20d ago5:18

5:18

By Bob Evans

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Palantir Joins Cloud Wars Top 10: 48% Growth, $440B Market Cap 5:21

21d ago5:21

5:21

In today's Cloud Wars Minute, I explain how Palantir’s unique model and alignment with AI trends earned it a spot in the Top 10. Highlights 00:14 — Well, one company that has hammered its way into the Cloud Wars Top 10 is Palantir. With regret, I have to say farewell to Snowflake. So, I've noted here at the top a couple of numbers: 48% revenue grow…

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What to Expect from Oracle AI World & SAP Connect 2025 19:20

24d ago19:20

19:20

Bonnie Tinder is the founder and CEO of Raven Intelligence, an independent B2B peer review site that amplifies the voice of the customer. She focuses on software customers, consulting partners, and software vendors and helps identify the best partners for their needs. In this episode, Tinder joins Bob Evans to break down what’s next for Oracle and …

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Microsoft Streamlines AI Tool Access with Azure-AppSource Integration 2:01

24d ago2:01

2:01

In today's Cloud Wars Minute, I look at what the launch of Microsoft Marketplace means for frontier firms and innovation at scale. Highlights 00:09 — Microsoft has announced that it’s combining the separate marketplaces for AI business tools into a single offering called Microsoft Marketplace. The aim is to deliver these solutions as an extension o…

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SAP CEO Klein Saves Europe from 'Sovereign' Disaster 5:46

25d ago5:46

5:46

In today's Cloud Wars Minute, I examine how Christian Klein’s stance could shift the entire European tech economy away from imitation toward AI-driven transformation Highlights 00:20 — A few months ago a lot of countries within Europe were saying, “What we need to do is build hyperscalers to match the ones based in the U.S.” Now, SAP CEO Christian …

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Microsoft Teams Gets Smarter with New AI-Powered Meeting Assistant 2:00

26d ago2:00

2:00

In today's Cloud Wars Minute, I explore Microsoft’s new Facilitator Agent in Teams and how it’s quietly revolutionizing meeting collaboration through agentic AI. Highlights 00:07 — Microsoft has added a Facilitator Agent to Teams. This new agent can create agendas, take notes, help keep discussions on track, create follow-ups, and even pressure-tes…

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Microsoft, Oracle + OpenAI: $1 Trillion into AI Data Centers 5:35

27d ago5:35

5:35

In today's Cloud Wars Minute, I explore how Microsoft and Oracle are battling for AI data center supremacy. Highlights 00:15 — I want to talk about a couple of high-disruption companies — actually, three: Microsoft, Oracle, and OpenAI. And I think right now, it's safe to say that those three companies, together with SoftBank, are pursuing investmen…

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Oracle Growth Equation: AI + OCI + Industries = New Customer Ecosystems 5:45

28d ago5:45

5:45

In today's Cloud Wars Minute, I look at how Oracle’s new co-CEOs plan to blend AI, OCI, and industry expertise into a powerful growth equation. Highlights 00:13 — Big things happening at Oracle. Safra Catz has stepped over and up to the role of Executive Vice Chairman, opening the door for two new CEOs at Oracle: Clay Magouyrk, the leader of their …

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Microsoft Copilot Gains Government Trust in Major AI Endorsement 2:16

1M ago2:16

2:16

In today's Cloud Wars Minute, I dive into how the U.S. House of Representatives is reversing its ban on Microsoft Copilot, signaling a major shift in government AI adoption and a strong endorsement for Microsoft’s AI capabilities. Highlights 00:07 — Last year, staffers at the U.S. House of Representatives were prohibited from using Microsoft Copilo…

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Oracle's New CEOs: Uniquely Qualified to Fulfill Larry Ellison's Vision for AI Revolution 6:52

1M ago6:52

6:52

In today's Cloud Wars Minute, I analyze Larry Ellison’s decision to appoint Clay Magouyrk and Mike Sicilia as the company’s new co‑CEOs. Highlights 00:21 — Oracle's entering a new era now with two new co-CEOs being named to replace Safra Catz. On Monday, Oracle announced that Safra Catz, is going to be stepping out of the CEO role and becoming exec…

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Prime Minister Keir Starmer Welcomes Microsoft’s Biggest Ever UK Tech Bet 2:24

1M ago2:24

2:24

In today's Cloud Wars Minute, I break down Microsoft's historic $30 billion investment in UK AI infrastructure — and what it really means for the balance of power between global tech giants and national innovation. Highlights 00:05 — Microsoft has announced plans to invest $30 billion in AI infrastructure and ongoing operations in the UK. The inves…

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'Oracle Killers': Fantasy Fizzles, Oracle DB Business Booms 5:49

1M ago5:49

5:49

In today's Cloud Wars Minute, I explore how the long-dismissed "legacy" giant Oracle continues to defy the odds and outperform expectations — particularly in the cloud database space. Highlights 00:14 — It's interesting what a little bit of time reveals to us. I was looking over Oracle's numbers last week. It made me think back not too long ago, 10…

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Workday’s Gerrit Kazmaier on Simplifying ERP with AI‑First Design & Open Ecosystem | Cloud Wars Live 14:55

1M ago14:55

14:55

In this episode, Bob Evans chats with Gerrit Kazmaier, President, Products and Technology, Workday. They explore how Workday is evolving into a platform company, the role of AI agents in reshaping enterprise workflows, and why trust, accuracy, and extensibility are key to future-ready business solutions. Kazmaier also discusses Workday’s approach t…

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Workday Product Prez Gerrit Kazmaier: Agent-Powered ERP for AI Era 3:30

1M ago3:30

3:30

In today's Cloud Wars Minute, I explore Workday’s bold entry into the ERP space and share insights from my interview with Gerrit Kazmaier on how AI and data are reshaping enterprise software. Highlights 00:24 — Last week, 30,000 people were at Workday’s big Rising event in San Francisco. I had a chance to sit down with Product and Technology Presid…

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Microsoft Brings Animated AI Copilot to Samsung TVs and Monitors 1:59

1M ago1:59

1:59

In today's Cloud Wars Minute, I look at Microsoft’s decision to bring Copilot into the living room through Samsung TVs and monitors. Highlights 00:02 — Copilot will be launched on select Samsung TVs and monitors. David Washington, Partner and General Manager of Microsoft AI, stated, “Copilot on Samsung TVs and monitors brings AI out of your pocket …

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Workday Jumps Into ERP Powered by Agents + AI 5:30

1M ago5:30

5:30

In today's Cloud Wars Minute, I look at Workday’s bold pivot into the ERP market — after 20 years of steering clear. Highlights 00:14 — Workday has been having a lively week here in San Francisco at its big Rising event. But I think the biggest news here is that Workday says that after 20 years of saying, "Hey, we don't do ERP," now Workday’s going…

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Gary Miller on Aligning Customer and Partner Success in the AI Era | Cloud Wars Live 18:53

1M ago18:53

18:53

Gary Miller, Executive Vice President and Customer Success Officer, Oracle, talks to Bob Evans about how Oracle is helping customers navigate their AI journeys — whether they're just starting out or scaling enterprise-wide adoption. He shares how Oracle is embedding AI across its entire technology stack, aligning partner and customer success strate…

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Revolut Taps Google Cloud’s AI to Scale Fintech Services Worldwide 1:58

1M ago1:58

1:58

In today's Cloud Wars Minute, I’m sharing why Revolut’s decision to scale with Google Cloud shows the power of AI-first infrastructure in fintech. Highlights 00:03 — While I'm almost 100% certain that everyone is very familiar with Google Cloud, perhaps fewer are aware of Revolut. This fintech company, started in the UK in 2015, now serves 60 milli…

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New Accessibility Tools and Updates with Dr. Alaina Beaver 22:52

1M ago22:52

22:52

Dr. Alaina Beaver, ServiceNow's Global Head of Accessibility, is our guest on the podcast to discuss the latest developments in accessibility. Dr. Beaver explains that the world of accessibility is constantly evolving, and it's not a one-time task, but rather an ongoing process. She highlights that ServiceNow has made significant progress in access…

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Google Cloud Hottest, Oracle and Microsoft Also Rock 4:33

1M ago4:33

4:33

Highlights 00:12 — Now on the Cloud Wars Top 10 growth chart, this is one of the great representations of this greatest growth market the world has ever known, and for about the sixth or seventh straight quarter, Google Cloud emerges as the world’s hottest major cloud vendor, 32% growth, but Oracle and Microsoft were also rocking recently, and it o…

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Hyperscaler Pipeline $1.1 Trillion; #1 Oracle $455B, #2 Microsoft $368B 5:07

1M ago5:07

5:07

In today's Cloud Wars Minute, I unpack how Oracle’s $455B RPO surge signals a massive shift in cloud leadership. Highlights 00:15 — We see across the Cloud Wars Top 10 an incredible sense of demand from businesses across the world — to help those businesses create their futures. And in fact, we've now got, just among the four hyperscalers, a pipeli…

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Agentic AI Evolves: Microsoft Introduces Copilot Studio for All Users 2:33

2M ago2:33

2:33

In today's Cloud Wars Minute, I break down how Microsoft is redefining the agentic AI landscape with Copilot Studio Lite and Full Experience, offering tailored tools for both low-code creators and enterprise-grade developers. Highlights 00:03 — Microsoft has announced the launch of Copilot Studio Lite and Copilot Studio Full Experience, two version…

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Larry Ellison Maps Out Oracle's Trillion Dollar AI Plans 4:35

2M ago4:35

4:35

In today's Cloud Wars Minute, I break down how Oracle’s $455 billion RPO surge is being driven by Larry Ellison’s bold vision to lead not just in AI training — but in the even larger market of AI inferencing. Highlights 00:46 — First, Ellison talked about AI training. Then, he discussed AI inferencing, which will be much, much bigger than AI traini…

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Oracle Q1 Stunner: RPO Explodes By 359% to $455 Billion; World's Hottest Hyperscaler!!! 6:03

2M ago6:03

6:03

In today's Cloud Wars Minute, I discuss Oracle's amazing Q1 results. Highlights 00:17 — Oracle yesterday released its fiscal Q1 results for the quarter ended August 31. And while its revenue figures for those three months were nice, the killer here was its RPO: remaining performance obligation. Oracle reported remaining performance obligation up 35…

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AI for Security vs Security for AI: From IBM Master Inventor to Microsoft AI Architect 47:48

2M ago47:48

47:48

Dewan Ahmed sits down with Fatih Bulut, AI Architect at Microsoft and former IBM Research Master Inventor, to separate hype from reality in AI for software delivery and cybersecurity. Fatih clarifies AI for security vs security for AI, walks through detection engineering as real software engineering, and explains proactive defense across an attack’…

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Benioff Gets Biblical on Death of SaaS, Separate Wheat/Chaff 5:46

2M ago5:46

5:46

In today's Cloud Wars Minute, I dive into the growing debate between SaaS and agentic AI, sparked by Satya Nadella’s December 2024 remarks suggesting that AI agents could spell the end of SaaS.Highlights 00:32 — We've all been hearing a lot about SaaS dying — the demise of SaaS — triggered by AI, an opinion expressed in December of 2024 by Microsof…