Best Service Tech Diaries Podcasts (2025)

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AI Readiness Ep 18: Crossing the AI Chasm with Jack Levy at Allvue 18:43

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5d ago18:43

18:43

In this episode of The Databricks Diaries, Andy Davis speaks with Jack Levy, Head of Data Strategy at Allvue, about what it really takes to prepare for AI. Jack shares why strong data foundations are non-negotiable, how cross-functional teams accelerate adoption, and why governance and guardrails matter more than ever. From hackathons and prototypi…

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E44. Krishna Dubba - Spotting the Gap In The Market 51:53

8d ago51:53

51:53

Krishna Dubba, Cofounder and CTO of Covent. Covent is a start-up using AI to match together event organisers and sponsors. In this episode, Krishna shares his inspiring career within tech and data, across academia, research and applied ML and of course as an entrepreneur. He achieved his PhD in Machine Learning & AI and then has gone on to found a …

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Episode 20: End-to-End or Dead-End? Deconstructing SAP's 2025 strategy - Josh Greenbaum 1:08:42

8d ago1:08:42

1:08:42

Guest: Joshua Greenbaum - Principal - Enterprise Hosts: Alexander Greb - Consulting Director - cbs corporate business solutions Johannes Langguth - Head of Business Transformation and Architecture - SAP SE In this episode, Josh, Alex and Johannes deconstruct SAP's 2025 strategy, explore the evolution of SAP and the enterprise software landscape, di…

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Driving Data Transformation and AI Readiness at Leeds Building Society 51:44

13d ago51:44

51:44

In this episode of The Databricks Diaries, Carole Roberts, Director of Technology and Data at Leeds Building Society, shares her journey to technology leader, and reflects on the pivotal role of data in organisational transformation. Carole provides candid insights into the cultural aspects of change, the importance of executive buy-in, and the com…

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AI Readiness Ep 17: Trust, Transformation and Tangible Impact with Merve Alanyali 26:38

22d ago26:38

26:38

AI's here – but are we actually ready? In this episode, I chat with Merve Alanyali, Head of Data Science at AXA UK, about what real AI readiness looks like. We unpack why solid infrastructure matters (don’t build on a swamp), the myth of “quick wins”, and how to bring your people with you on the journey. We also dive into how AI will reshape the wa…

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Episode 19: From Stuck to Smart: Navigating SAP Legacy and Leading Change - Christine Grimm 1:28:21

22d ago1:28:21

1:28:21

Guest: Christine Grimm - Ex-DSAG Board Member, Founder dxfrontier Host: Alexander Greb - Consulting Director - cbs corporate business solutions In this conversation, Alexander Greb and Christine Grimm discuss the critical need for transformation in business, particularly in the context of legacy systems and technology adoption. They explore the cul…

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E43. Anna Keren - Pushing Past Limiting Beliefs and Taking Yourself On 49:22

28d ago49:22

49:22

Anna Keren is the CTO & Co-founder at Falkin, an innovative start-up doing some super interesting work around fraud and real-time scam prevention. In this episode Anna shares her fascinating career story and talks us through how she pushed past a number of limiting beliefs to continue to grow and develop her career, before finally taking the plunge…

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AI Readiness Ep 16: Building AI fluency with McKinley Hayden 27:42

1M ago27:42

27:42

Andy Davis speaks with McKinley Hayden, Director of Data Value & Strategy at the Financial Times, about making AI readiness real in a newsroom where trust matters; they unpack the FT’s AI policy and organisation-wide fluency programme, a cross-functional transformation model and impact framework, and practical wins such as AskFT (built with Anthrop…

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E42. Ben Groves - Ensuring Value From A Data Platform 39:51

1M ago39:51

39:51

Ben is CTO of Bayezian, a leading Data Consultancy and Solutions Business. In this episode, Ben discuss his leadership style, his approach to Data & AI initiatives and how to ensure companies are actually deriving value from their data platforms.

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Episode 18: The New Rules of SAP Selling: From Licenses to Subscriptions and Services - Eric Shaver 1:37:27

1M ago1:37:27

1:37:27

Guest: Eric Shaver - Managing Director - Kensei Partners Host: Alexander Greb - Consulting Director - cbs corporate business solutions Summary In this conversation, Alexander Greb and Eric Shaver explore the evolving landscape of sales, particularly the transition from license-based sales to subscription models. They discuss the importance of finan…

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AI Readiness Ep 15: Avoiding “Confidently Wrong” AI – Chris Bick’s Guide to Doing It Right 23:59

2M ago23:59

23:59

In this episode, Andy Davis talks with Chris Bick, Head of Data Product at Equiniti, about what it really takes to get an organisation ready for AI. They discuss why AI success starts with trusted, well-structured data, the cultural shift from tech-led to demand-led adoption, and how to balance governance with enablement. Chris shares practical use…

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Episode 17: An Enterprise Architects view on Clean Core - Michael Sokollek 1:07:40

2M ago1:07:40

1:07:40

Guest: Michael Sokollek - Chief Enterprise Architect - SAP SE Host: Alexander Greb - Consulting Director - cbs corporate business solutions Johannes Langguth - Head of Business Transformation and Architecture - SAP SE Today we dive past the buzzwords to treat Clean Core as an attitude and a practical operating model—from strategy to execution. We b…

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AI Readiness Ep 14: It’s Not Just Prompt Engineering: The Real Work Behind AI Readiness 20:28

2M ago20:28

20:28

In this episode, Andy Davis is joined by Elettra Damaggio, Director of Internal Data Science at Visa, to discuss what AI readiness really looks like from the inside. Elettra shares sharp insights on the pressures data teams face, the operational realities of deploying LLMs, and why clean data is still the unsolved challenge behind the AI hype. They…

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E41. Alaa Abouzeid - Making The Difference Where It Counts 53:16

2M ago53:16

53:16

Alaa Abouzeid is VP of Software and Firmware Engineering for Reveal Media, a company building innovative body worn camera solutions for front line workers in a number of important critical cases. Alaa has been with the company for over 14 years and grown his career there into a position of tech leadership. In this episode, Alaa shares his approach …

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AI Readiness Ep 13: Building AI Foundations at NEST: Culture First, Tech Second 15:42

2M ago15:42

15:42

In Episode 13 of our AI Readiness series, Andy Davis is joined by Alex Blyth, Head of Data at NEST (National Employment Savings Trust), for a candid conversation on what it really takes to prepare an organisation for AI. They discuss why cultural readiness matters more than technical capability, how tools like CoPilot are helping drive practical ad…

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Episode 16: Q&A - The hosts answer your questions on SAP and beyond 1:00:17

2M ago1:00:17

1:00:17

In this candid Q&A session, Johannes and Alexander dive deep into the complexities and realities of digital transformation with SAP. Johannes joins Alexander to tackle pressing your listeners questions on how businesses can navigate SAP’s extensive product portfolio, manage transformation roadmaps, and prioritize cloud strategies. They discuss the …

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E40. Ben Jarvis - How Do You Get Value From A Data Platform? 39:54

2M ago39:54

39:54

Ben Jarvis is CTO of the Data & AI Practice at Telefónica Tech, a Data and Technology services Consultancy. In this episode, Ben shares his inspirational story of how he has worked his way up from a Data Analytics Consultant to CTO. We hear his thoughts on how important it is to stay technically involved as a CTO and how do you ensure you are getti…

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AI Readiness Ep 12: From Hype to Impact — Leading AI Change in Financial Services 22:46

3M ago22:46

22:46

In this episode, we speak with Dizem Ozalp Sari Director & Head of Data Services Domain at bnp Paribas bout the real work behind AI readiness in the financial services sector. With years of experience driving data strategy across global institutions, Dizam shares candid insights on: Why mindset and culture matter more than tech The growing disconne…

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E39. Dedy Kredo - Building Quality Software in the Age of AI 59:05

3M ago59:05

59:05

Dedy Kredo is the Founder and Chief Product Officer at Qodo, an agentic AI platform designed to help developers build high-quality software at scale. Before launching Qodo, Dedy held senior roles across product, data, and technology in both early-stage startups and global enterprises like VMware. In this episode, he shares his journey from curious …

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AI Readiness Ep 11: Getting AI Done. Engineering, Enablement, and the Execution Gap 29:58

3M ago29:58

29:58

In this episode, Andy Davis is joined by Andy McMahon, Principal Engineer for AI & MLOps at Barclays, to unpack what AI transformation really takes inside large organisations. They dig into the realities behind the GenAI hype, including the tough conversations around data readiness, process redesign, and the cultural ingredients needed to deliver v…

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Episode 15: A Digital Champion’s Playbook: Giesecke+Devrient's SAP S/4HANA journey - Torren Bischoff 50:48

3M ago50:48

50:48

Guest: Torren Bischoff - VP Business Process Transformation - Giesecke+Devrient GmbH Host: Alexander Greb - Consulting Director - cbs corporate business solutions Description: In this episode of Transformation Every Day, Alexander Greb sits down with Torren Bischoff, VP of Business Process Transformation at Giesecke+Devrient (G+D), a global leader …

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How to Build High-Performing Teams in Latin America 35:07

3M ago35:07

35:07

Colin discusses everything he has learned about building teams in Latin America. - When and how to hire globally - Best roles and places to hire - Share how others are doing it - Common mistakes to avoid Want to get my best breakdowns for free? Grab them here: https://www.colinkeeley.com/newsletter Hire top 1% remote talent in Latin America at Hire…

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AI Readiness Ep 10: Beyond the Buzzwords – Getting Practical with AI & Data Culture 18:48

3M ago18:48

18:48

In this episode, we’re joined by Jane Smith, Field Chief Data and AI Officer at ThoughtSpot, to explore what “AI readiness” really means in practice. Jane shares her perspective on how organisations can move beyond the buzzwords and actually embed AI into how they work, starting with stronger data culture, leadership buy-in, and better alignment be…

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E38. Daren Rudd - Creating The Competitive Advantage In Consulting 44:35

3M ago44:35

44:35

Daren Rudd is the Vice President of Consulting for CGI, leading the insurance business and technology division. He has a long standing career in consulting and insurance, having taken leadership roles at Cognizant, Brit Insurance and Hiscox. In this episode, we take a walk through his career and discuss how to create a competitive advantage in the …

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Episode 14: Diaries of a Data Scientist 1:05:41

3M ago1:05:41

1:05:41

Guests: Jasmin Weimüller - Head of AI Enablement - BASF Kate Nazarova - Senior Data Scientist - BASF Host: Alexander Greb - Consulting Director - cbs corporate business solutions Johannes Langguth - Head of Business Transformation and Architecture - SAP SE Episode Summary: In this insightful episode, Alexander Greb and Johannes Langguth sit down wi…

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AI Readiness Ep 09: Creating the Right Conditions for AI to Stick 25:56

3M ago25:56

25:56

In Episode 09 of the AI Readiness series, Andy Davis is joined by Brian Harkin, Ian Balfour-Church, and George Roffey from Centrus – a financial advisory firm with a strong focus on infrastructure, housing, and sustainability. Together, they explore: Why AI isn’t a silver bullet — and how Centrus is using it as a force multiplier How to strike the …

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Databricks Data+AI Summit 2025 updates explained: Impact for Data Engineers & Businesses - with Máté Gulyás (MVP, CEO of Datapao) 37:51

3M ago37:51

37:51

Join Máté Gulyás (Databricks MVP, CEO of Datapao) and Joe Ingleby as we explore how Unity Catalog, Lakebase, and GenAI are revolutionising data engineering and business operations in this episode of Databricks Diaries! This is a must-listen for modern enterprises looking to empower their teams with seamless data governance, enhanced collaboration, …

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Episode 13: Building a Global SAP Consulting Powerhouse: The story of cbs corporate business solutions 1:42:35

3M ago1:42:35

1:42:35

Guests: Harald Sulovsky - Founder and former CEO - cbs corporate business solutions Rainer Wittwen - CEO - cbs corporate business solutions Host: Alexander Greb - Consulting Director - cbs corporate business solutions Entrepreneurship isn’t just about startups — it’s also about building lasting companies that transform industries. In this special e…

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AI Readiness Ep 08: Building Trust, Data Foundations & Culture 11:21

3M ago11:21

11:21

In this episode of AI Readiness, Andy Davis speaks with Laura Alexander, Head of Data Services at Hodge, about what it really takes to get an organisation ready for AI. From data governance and culture to regulation and imposter syndrome, they explore why readiness is more human than technical. Laura shares insights on how Hodge is approaching its …

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E37. Andy Parsons - Discussing the Financial Services Tech Scene 1:01:20

3M ago1:01:20

1:01:20

Andy is a CTO who has assumed a wealth of C-suite and technology leadership positions largely within the financial services sector, having played key roles for companies like Citi, Admiral, HSBC, Mastercard to name a few. In this episode, Andy talks to us about how he sees the Financial Services world evolving in light of recent technology advancem…

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Episode 12: ASUG, SAPPHIRE and the Future of SAP - Geoff Scott 54:02

3M ago54:02

54:02

Guest: Geoff Scott - CEO - ASUG (Americas SAP Users' Group) Hosts: Alexander Greb - Consulting Director - cbs corporate business solutions Johannes Langguth - Head of Business Transformation and Architecture - SAP SE In this episode of Transformation Every Day, Alexander Greb and Johannes Langguth sit down with Geoff Scott, CEO of ASUG, fresh off S…

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AI Readiness Ep 07: If AI Feels Rubbish, You’re Probably Using It Wrong 16:27

3M ago16:27

16:27

In this episode of AI Readiness, Andy Davis is joined by James Garner, Head of AI & Data at Gleeds, to explore why so many AI rollouts underdeliver—and what to do about it. James pulls no punches as he shares real-world lessons from organisations misfiring with tools like Microsoft Copilot. From wasted licences to cultural resistance, he explains w…

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E36. Jonathan Fletcher - Career Reflections Of The CTO Journey 46:08

4M ago46:08

46:08

Jon has had an extremely impressive career as a CTO, carving a reputation out for himself particularly within the insurance sector having been CTO of companies like Hiscox and most recently CFC Underwriting. In this episode, Jon and I reflect on his career journey and discuss the key lessons learned along the way.…

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AI Readiness Ep 05: Scaling AI Without the Hype – Lessons in Culture, Governance & Delivery 16:18

4M ago16:18

16:18

In this episode, Andy Davis chats with Ako Sabir, a seasoned data and transformation leader in the insurance sector, about what really holds organisations back from embedding AI at scale. Ako unpacks why technical challenges are rarely the true blockers, and why structural complexity, poor early decisions, and cultural resistance often derail even …

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AI Readiness Ep 06: Data, Ethics, and Innovation with Thor from Databricks 34:38

4M ago34:38

34:38

Join Thor, Director of Field Engineering at Databricks, and Dan from Primus as they dive into the exciting future of artificial intelligence. In this episode, we unpack what it takes for organisations to get AI-ready, from mastering data governance to promoting ethical AI. With real-world examples, Thor explains how AI can transform businesses, emp…

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Episode 11: The Economy of Algorithms - Prof. Marek Kowalkiewicz 1:06:16

4M ago1:06:16

1:06:16

Guest: Prof. Marek Kowalkiewicz - Author, Prof. and Chair Digital Economics, Queensland University Hosts: Alexander Greb - Consulting Director - cbs corporate business solutions In this engaging conversation, Professor Marek Kowalkiewicz and Alexander Greb explore the profound impact of algorithms and AI on our lives, businesses, and the future of …

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AI Readiness Ep 04: Why Culture, Not Code, Determines AI Success 13:24

4M ago13:24

13:24

In this episode, Andy Davis speaks with Iñigo Antolín, Head of Data Management and Governance at the British Council, about the deep-rooted organisational barriers to AI adoption. From the risks of “shiny tool syndrome” to the vital role of incentives, Iñigo shares why successful AI initiatives depend far more on cultural readiness than technical c…

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Episode 10: The SAP Toolchain Unleashed: From Process Insights to Real-Time Adoption - Wassilios Lolas 1:04:42

4M ago1:04:42

1:04:42

Guest: Wassilios Lolas - Global Vice President - SAP Signavio Hosts: Alexander Greb - Consulting Director - cbs corporate business solutions Johannes Langguth - Head of Business Transformation and Architecture - SAP SE Get ready to embark on a journey through the very heart of business transformation: in our latest Transformation Every Day episode,…

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AI Readiness Ep 03: From Governance to Culture – Driving Practical AI Adoption in FS 20:58

4M ago20:58

20:58

In this episode, Andy Davis is joined by Shani Reynolds, Head of Data Governance at First Sentier Investors, to explore the real-world journey of AI adoption in financial services. They dive into the cultural and behavioural shifts needed to make AI stick, from experimenting with chatbots to building trust through transparent prompt engineering and…

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Episode 9: The RISE of SAP - Martin Scharmach 56:41

4M ago56:41

56:41

Guest: Martin Scharmach - SVP & General Manager RISE WITH SAP - MEE Region, SAP SE Hosts: Alexander Greb - Consulting Director - cbs corporate business solutions Johannes Langguth - Head of Business Transformation and Architecture - SAP SE In this episode, we sit down with Martin Scharmach—SAP’s go-to guy for RISE in Europe—to unpack how cloud ERP …

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AI Readiness Ep 02: Lessons in Data, Culture & Quick Wins with Daniel Tibble 14:36

4M ago14:36

14:36

In this episode, Andy Davis sits down with Daniel Tibble, Data Product Director at Mobilize (Renault), to unpack what it really means for organisations to be "AI ready." From building a data-driven culture to leveraging GenAI for operational efficiency and natural language querying, Daniel shares grounded insights and real-world examples from his t…

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E35. Azam Beyk - Building Your Business Based on Values 54:41

5M ago54:41

54:41

Azam is a leading technologist and entrepreneur, with experience across research and applied technology. He has worked for many different types of organisations, but with particular emphasis on the Telecoms sector, having done great things at companies like Vodafone and Comarch. Azam talks us through his unique and inspiring career journey to date …

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Episode 8: How industries shape SAP and SAP shapes industries - Sven Denecken 56:41

4M ago56:41

56:41

Guest: Sven Denecken - Chief Marketing and Solutions Officer Industries - SAP SE Hosts: Alexander Greb - Consulting Director - cbs corporate business solutions Johannes Langguth - Head of Business Transformation and Architecture - SAP SE In this powerhouse episode of Transformation Every Day, Sven Denecken, SAP’s Chief Marketing and Solutions Offic…

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AI Readiness Ep 01: Foundations, Governance & Delivery with James Hickey (esure Group) 16:02

5M ago16:02

16:02

Join James Hickey, Head of Data Science and AI at esure Group, as he explores AI readiness and the challenges of deploying AI into production. From data governance and risk management to model updates and fairness in AI, James shares insights into creating responsible, user-focused AI. Learn how cross-functional collaboration and tools like Databri…

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E34. Joe Thompson - Championing Digital Inclusion 1:00:28

5M ago1:00:28

1:00:28

Joe is the CTO of Hedgehog Lab, a software services consultancy. In this episode, Joe shares with us his career journey working within influential Product and Tech Leadership positions at companies like Expedia, Xoomworks and then Accenture. He also talks about his views and approach to ensuring digital inclusion and sustainability in tech.…

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Episode 7: Rethinking Work, Talent, and the Future of Enterprise - Rishad Tobaccowala 1:07:38

5M ago1:07:38

1:07:38

In this powerful episode of Transformation Every Day, Alexander Greb sits down with renowned author, futurist, and business thinker Rishad Tobaccowala at SAP’s Newtown Square Experience Center. The conversation moves far beyond buzzwords—straight into the core questions shaping the future of work, leadership, and transformation. Rishad shares provo…

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Episode 6: SAP Cloud ERP reimagined - Bert Schulze 58:02

5M ago58:02

58:02

Guest: Bert Oliver Schulze - Head of Cloud ERP Product Success, Co-Innovation, and Engineering Adoption Programs - SAP SE Hosts: Alexander Greb - Consulting Director - cbs corporate business solutions Johannes Langguth - Head of Business Transformation and Architecture - SAP SE Episode 6: From Product Success to Clean Core – Rethinking ERP with Ber…

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Episode 5: Executive AI Briefing - Andreas Welsch 59:34

5M ago59:34

59:34

Guests: Andreas Welsch - SAP Alumni, Top 10 AI Advisor, Author of the bestselling "AI Leadership Handbook" Host: Alexander Greb - Consulting Director - cbs corporate business solutions In this episode, join Alexander Greb in an exceptional conversation with Andreas Welsch. They talk about: - Why real AI leadership is about 𝐜𝐮𝐥𝐭𝐮𝐫𝐞, 𝐧𝐨𝐭 𝐣𝐮𝐬𝐭 𝐭𝐞𝐜𝐡𝐧𝐨𝐥…

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Episode 4: From the invention of SAP HANA to Clean Core in 42 minutes - Emma Qian and Prof. Alexander Zeier 1:33:30

6M ago1:33:30

1:33:30

Guests: Prof. Alexander Zeier - "The inventor of SAP HANA" formerly reporting to Hasso Plattner, CTO Accenture and Professor at MIT, now Chief Scientist and co-founder Novasoftware.AI Emma Qian - Formerly Google DeepMind and Meta AI, now CEO Novasoftware.AI Host: Alexander Greb - Consulting Director - cbs corporate business solutions In this episod…

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E33. - Frank Gibson - Perfecting The Craft Of The Interim CTO 49:34

6M ago49:34

49:34

Frank Gibson is a highly experienced and respected CTO, who has carved out a very successful career path in the interim leadership space. He has fulfilled interim CTO roles for brands such as The Economist, Kantar and now more recently with Timeout. In this episode, Frank shares his career story, we discuss the nature of the interim role and the ex…