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The Social Skills Mastery Podcast is where High-Performance Social Confidence Coach and Corporate Trainer, Susan Callender helps professionals, business owners, and entrepreneurs stand out in competitive and often high-stakes situations, by raising social capital and using the power of polished people skills to make an impact. Weekly content encompasses what to do, what to say, how to maneuver tricky situations and get it right the first time.
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"Fast paced and full of energy" --Adrian Tchaikovsky, author of the Shadows of the Apt "This manuscript is full of highly crafted detail that will make readers shiver at times with fear and delight ... a familiar yet highly original fantasy that is a worthwhile read." -- Publishers Weekly "The real-world cultures are incredibly well-researched and truthful, and yet well-balanced with the fantasy elements. An intriguing and impressive series." -- Ben Galley, author of the Emaneska Series It i ...
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If your interpersonal skills are the same today as they did a year ago, the problem isn't your personality, your schedule, or your temperament. It's your thoughts. In this episode, we look at the hidden beliefs that keep high-achieving professionals socially stagnant, and why updating your thinking is the only path to true change. ** Don't even kno…
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In this episode, we take a deep, honest look at the role your social identity plays in your success, especially in the rooms where influence, opportunity, and visibility matter most. If you've ever felt like your interpersonal skills lag behind your expertise, or that your social confidence doesn't match your level of accomplishment, this conversat…
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What if the fastest way to stop dreading social events… is to host one yourself? In this episode, Susan breaks down the counterintuitive truth that hosting a party is one of the most powerful confidence-building tools for socially anxious, introverted, or socially awkward professionals. You'll learn why hosting gives you control, structure, predict…
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If your nervous system goes into overdrive every time a work event pops up on your calendar, this episode is your new survival guide. Today I'll explain the psychology behind holiday party dread, the professional stakes, and how to navigate the event like a grounded, self-managed leader. You'll walk away with concrete tools, conversation prompts, a…
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In episode #256, we unpack the real reason some professionals are welcomed, remembered, and trusted, while others blend into the background. Susan breaks down the non-obvious, leader-level skills today's professionals need to stand out in meetings, networking events, interviews, client dinners, and every room that matters. This episode goes far dee…
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In this episode, Susan breaks down why analytical, detail-oriented professionals stay quiet in meetings, even when they have valuable insights, and how to change that pattern for good. You'll learn why silence feels safer than speaking, the emotional experience behind "freezing," and what really stops highly intelligent people from contributing. Su…
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Do you ever wonder why some professionals seem to light up every room while others go unnoticed? It's not luck. It's presence, and it's a skill you can master. In this episode, I break down five key areas that make high-achievers unforgettable in business and social settings: visibility, understanding others, polish and etiquette, a powerful pre-ga…
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In this episode, Susan responds to a listener's inquiry about social confidence in professional situations, and she breaks down the hidden side of high-level leadership: social anxiety that shows up as overthinking, self-doubt, and the quiet fear of looking stupid. You'll discover why this pattern often begins in childhood, how it plays out in your…
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Some people just have "It". That easy, natural charisma that draws others in, while others, equally smart and accomplished, struggle to make the same impression. In this episode, Susan breaks down the three subtle habits that make people instantly likable, memorable, and magnetic, without pretending, over-giving, or performing. You'll learn: · How …
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What if success didn't erase your social anxiety, it just made it harder to talk about? In this powerful solo episode, the truth is revealed about the polished confidence of high-achieving professionals in finance, STEM, and leadership. You'll learn why success and social anxiety often coexist, and how to finally break the overthinking, perfectioni…
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In this episode, discover why intelligence and technical expertise which were once career superpowers are no longer enough to set you apart at the highest levels. In this episode I'll reveal the game-changing truth: social confidence and interpersonal skills are now the real differentiators in powerful careers and leadership. Tune in as I break dow…
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What if the biggest obstacle standing between you and your goals wasn't your talent, your competition, or even the economy—but your own thoughts? In this episode, we're cutting through the noise and getting real about the power of mindset. Here's what you'll discover: · Why your brain defaults to safety—and how that keeps you small. · The daily min…
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In episode 248, we explore the often-overlooked but essential ingredient to career success: professional polish. You'll discover why technical brilliance and hard work alone aren't enough to set you apart in high-stakes environments, especially when serving high-net-worth clients or operating at the top levels of business. Professional polish is th…
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What if the voice in your head is the real reason you walked out of that board meeting feeling like a fraud, even after delivering exceptional results? In this episode, we dive deep into the cognitive psychology research that proves your internal language directly creates your social anxiety, imposter syndrome, and fear of saying the wrong thing. Y…
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On paper, you look like the total package — successful, capable, and impressive. But the moment you walk into a networking event or business reception, your chest tightens and your mind races. You know you belong there, yet you feel awkward and ill at ease. In this episode, I unpack two powerful cognitive biases: the Halo Effect and Confirmation Bi…
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In this episode, Jon and Megs catch up about Megs’ recent trip to Seattle, Washington, and Portland, Oregon, sharing some of the fun highlights. Jon also gets a bit personal and talks about how he lost attraction for an adult film star after discovering an unsettling fetish they were into. The featured song of the week is “Do Yourself a Favour” by …
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What are your coworkers really saying about you when you're not around? While you're busy being excellent at your job, other people are forming opinions about your competence and sharing them with everyone who will listen. In this episode, we're diving into how to take control of your professional image instead of letting office gossip write your c…
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What if your entire career trajectory could change based on how you show up in just seven specific moments at work? In this episode, we're breaking down the crucial situations where your professional presence either fast-tracks your success or keeps you stuck, and more importantly, how to master every single one of them. The Professional Presence R…
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Are your coworkers misreading you? If you've ever been labeled "difficult," "standoffish," or "arrogant" when you're actually anxious or nervous, you're not alone. Many high-achieving professionals with social anxiety unintentionally send signals that others interpret the wrong way—hurting their reputation, relationships, and career opportunities. …
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How shocked were you by your last performance review? If the feedback felt like it came out of nowhere, you might have some self-awareness blind spots that are silently sabotaging your career progress. What I'm Covering: The shocking truth that only 10-15% of people are actually self-aware (despite 95% thinking they are) Why your analytical superpo…
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While others dismiss professional etiquette as old-fashioned, you can use these skills as a competitive advantage. The person who knows how to use both their fork AND their MBA will always win over someone who only knows one. Note: This episode focuses specifically on North American business customs and expectations. ** Don't even know where to beg…
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What if there's one asset more valuable than your education, more powerful than your network, and more influential than your job title—but you're managing it by accident instead of by design? Your reputation capital is working for you or against you 24/7, and it's time to take control. What I'm Sharing With You: Why your reputation is a tangible as…
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Tired of feeling like you need to be someone else to succeed professionally? This episode is for everyone who's ever said "I'm just not really a people person," or felt awkward at office parties while watching more outgoing colleagues get ahead. What I'm Covering: Why the things you think are holding you back (like thinking before you speak) are ac…
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What if the only thing standing between you and effortless social confidence isn't your personality or past experiences—but simply what you believe to be true about yourself as a social being? In this transformative episode, I'm revealing how your thoughts create your social reality and giving you the blueprint to rewire your brain for social succe…
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Have you ever been cut off mid-sentence, had your idea hijacked, or been completely misunderstood with no chance to recover? If you're someone who already finds speaking up challenging, these moments can feel devastating. In this episode, I'm sharing exactly how to reclaim your voice and communicate with unshakeable confidence. What I'm Covering: W…
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Join me for episode #235 where the discussion is all about how the key to speaking in public is more about your thoughts about your ability to speak coherently and less about the words you say. ** Don't even know where to begin in improving your interpersonal skills? Are you ready to leave social stress behind and go from where you are to where you…
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Episode #234 is all about cracking the code to instant belonging—and trust me, it's not about changing who you are, it's about sending the right signals that say "I belong here" before you even speak. What I'm Sharing With You: Why the secret to belonging is acting like you already do (and the psychology behind why this works) The 90-second window …
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In episode #233, we take a look at the truth about why technically brilliant professionals get stuck while less talented colleagues zoom past them—and shares the exact social strategy that changes everything. The Shocking Truth: Harvard research reveals that job performance accounts for only 10% of career advancement decisions. The other 90%? It's …
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In episode #232 we explore how resistance is the invisible force keeping you from social confidence and authentic self-expression. What You'll Learn: How resistance shows up specifically in social situations and career advancement The completion exercise: "I'll do anything to prove I'm socially confident, except (______)" Why resistance gets strong…
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In this eye-opening episode, we'll look at how taking a pass on after-work social events could be costing you money, missed opportunities, new business, and promotions. What You'll Learn: The psychological principles that make face time so powerful for career advancement Why remote workers need to be even more intentional about creating social conn…
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It can be frustrating watching others advance while feeling stuck in your career. Today we reveal how social skills and confidence play a much bigger role in professional advancement than most people realize. What You'll Learn: The four hidden reasons professionals get stuck in their careers Why technical skills might get you hired, but social skil…
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Ever walked into a networking event and immediately felt your confident professional persona dissolve into awkwardness? In this episode, we tackle the art of conversation at business socials and reveal how accomplished professionals can transform these dreaded events into genuinely enjoyable—and valuable—experiences. What You'll Learn: Why "What do…
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In episode #228, we tackle the uncomfortable truth about why smart, accomplished professionals hold themselves back socially—and the far-reaching consequences of this hesitation. If you've been telling yourself that your social skills are "just how you are" or that it's "too late to change," this episode will challenge those beliefs and offer a cle…
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In this episode, we explore how those seemingly small social moments from childhood continue to shape your professional behavior decades later. If you've ever wondered why you hold back in meetings, avoid the spotlight despite your expertise, or feel anxious before networking events, this episode reveals the surprising connection to childhood socia…
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In this episode, we explore cognitive dissonance—the psychological discomfort that occurs when our beliefs and actions don't align. We discuss how this phenomenon affects our daily lives, decision-making, and personal growth, featuring insights from leading experts and practical strategies for managing cognitive dissonance. Key Topics Covered Defin…
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In episode #225 of the Social Skills Mastery podcast we explore the science behind creating lasting positive impressions and developing genuine likability in professional contexts. Episode Highlights: Discover why Maya Angelou's insight that "people will forget what you said and did, but never how you made them feel" is the foundation of true likab…
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In this powerful episode, we explore the common refrain among socially reserved professionals: "I hate people." Rather than a simple expression of misanthropy, we unpack how this phrase often masks deeper emotions like social anxiety, overwhelm, and vulnerability. We examine how this mindset creates a self-fulfilling prophecy, generating negative e…
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In episode #223, we look into the avoidant behaviors that hold socially reluctant professionals back from reaching their full potential. What you'll learn: Why "can't" thinking is actually a lie your brain tells you to avoid discomfort The 10 most common social avoidance behaviors among professionals with social anxiety A proven framework to transf…
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In this compelling episode, Susan shares her remarkable journey from a shy introvert to a successful business coach and reveals a special invitation for you. She reveals how her early career in luxury hospitality, despite her natural shyness, laid the groundwork for her entrepreneurial path. Her story illustrates how embracing personal challenges r…
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