Restaurant Owners Uncorked is a Top-5 Worldwide Hospitality Podcast. Successful independent restaurant owners and franchise CXOs share their stories, advice, wisdom, lessons learned and more. Hosted by Schedulefly (www.schedulefly.com), a restaurant employee scheduling business with super simple software + legendary customer service, serving over 5000 restaurants, breweries, coffee shops, hotels, hotels, and other badass hospitality businesses.
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Episode 585: Exploring the Art of Distilling with Chand Harlow of Wonderbird Spirits
55:06
55:06
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55:06Summary In this episode, Wil speaks with Chand Harlow, co-creator and owner of Wonderbird Spirits, a distillery in Mississippi. They discuss Chand's journey from finance to the world of hospitality and distilling, emphasizing the importance of a grain to glass philosophy. Chand shares insights into the unique process of crafting gin using Jasmine r…
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Episode 584: Legacy and Community: Greg Dulan, Owner, Dulan's on Crenshaw
53:56
53:56
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53:56Summary In this episode of Restaurant Owners Uncorked, Wil interviews Greg Dulan, owner of Dulan's on Crenshaw, celebrating 50 years in business. They discuss the importance of family legacy in hospitality, the challenges faced in the restaurant industry, and innovative strategies for revenue generation. Greg shares insights on building authentic c…
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Episode 583: The Heart of Hospitality: Authentic Connections - Simon Harris, Blau & Associates
57:55
57:55
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57:55Summary In this conversation, Simon Harris shares his extensive experience in the hospitality industry, discussing the importance of genuine connections in dining experiences. He reflects on the evolution of hospitality, emphasizing the need for authentic interactions over scripted service. The discussion also touches on the impact of technology an…
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Episode 582: What a Long Strange Trip It's Been: Justin Cucci, Chef & Founder, Edible Eats
55:27
55:27
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55:27Summary In this episode of the Restaurant Owners Uncorked podcast, Wil chats with Justin Cucci, a seasoned restaurateur from Denver. They discuss Justin's early experiences in hospitality, the importance of passion in the industry, and the distinction between hospitality and service. Justin shares insights on implementing an Employee Stock Ownershi…
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Episode 581: From Corporate to Entrepreneur: Jeff Galletly, Chairman and CEO, Brooklyn Dumpling Shop
1:05:05
1:05:05
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1:05:05Summary In this episode of Restaurant Owners Uncorked, host Wil Brawley speaks with Jeff Galletly, CEO of Brooklyn Dumpling Shop, about his extensive journey in the hospitality industry. Jeff shares insights from his corporate background at PepsiCo and Restaurant Brands International, his transition to entrepreneurship, and the rapid growth of Broo…
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Episode 580: Empathy in Action: The True Meaning of Hospitality with Michael DePaolo, Square Roots Collective
39:15
39:15
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39:15Summary In this conversation, Wil and Michael DePaolo explore the essence of hospitality, emphasizing the importance of empathy, connection, and community impact. Michael shares his personal journey in the hospitality industry, from washing dishes to running a nonprofit hospitality vertical. They discuss the challenges faced by the restaurant indus…
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Episode 579: Twenty Years of Billy Bricks: A Family Business Journey with Billy Bricks CEO Ric Gruber
51:14
51:14
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51:14Summary In this episode of the Restaurant Owners Uncorked podcast, Wil talks with Rick Gruber, CEO of Billy Bricks Restaurant Group. Ric hares insights into the pizza industry, the challenges of running a family business, and the impact of online reviews on restaurants. He discusses the unique styles of pizza offered at Billy Bricks, the evolution …
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Episode 578: Building a Franchise Empire: Premium Loaves' Marc Largent and Jerome Hranka Aim for 300 Jimmy John's Locations by 2030
53:43
53:43
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53:43Summary In this episode of the Restaurant Owners Uncorked podcast, Wil interviews Jerome and Marc, the owners of Premium Loavess, the second largest Jimmy John's franchisee. They discuss their early experiences in hospitality, the unique culture of Jimmy John's, the challenges of scaling a business while maintaining that culture, and their journey …
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Episode 577: Lessons from the Trenches: Chef Brandon Sharp, Chapel Hill, NC
53:14
53:14
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53:14Summary Brandon and Wil discuss the intricacies of the restaurant industry, focusing on the challenges faced by aspiring restaurant owners, the importance of financial planning, and the role of hospitality in ensuring success. They delve into the concept behind 'The Industry Standard,' a platform aimed at sharing valuable insights and strategies fo…
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Episode 576: The Future of Hospitality: AI + Human Connection, Cameron Long, Virnika
1:01:10
1:01:10
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1:01:10Summary In this episode of Restaurant Owners Uncorked, host Wil Brawley speaks with Cameron Long, co-founder of Virnika, about the challenges faced by restaurant owners, particularly regarding labor issues. They discuss how Virnika aims to leverage AI technology to improve operational efficiency in restaurants, allowing staff to focus on high-value…
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Episode 575: Unlocking Restaurant Profitability: Fred Langley, CEO, Restaurant Systems Pro
58:01
58:01
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58:01Summary In this episode of the Restaurant Owners Uncorked podcast, Will interviews Fred Langley, CEO of Restaurant Systems Pro. They discuss the challenges faced by restaurant owners, the importance of profitability, and the role of effective management systems in achieving success. Fred shares his journey from being a restaurant owner to helping o…
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Episode 574: Building a Brand Through Community: David Stuck, CEO, Tin Kitchen
56:32
56:32
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56:32Summary In this episode of the Restaurant Owners Uncorked podcast, host Wil Brawley interviews David Stuck, owner of Tin Kitchen, who shares his unique journey in the hospitality industry. David discusses his early experiences, the importance of customer service, and the challenges he faced while starting his food truck business. He emphasizes the …
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Episode 573: From Valet to Successful Restaurant Chain Owner: Joe Fontana, Owner & Founder, Fry the Coop
1:22:30
1:22:30
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1:22:30Summary In this engaging conversation, Joe Fontana, owner of Fry the Coop, shares his journey from working in hospitality as a valet and bartender to opening his own successful restaurant chain specializing in chicken sandwiches. He discusses the importance of finding one's purpose, the role of mentorship, and the challenges of starting a business.…
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Episode 572: The Importance of Customer Experience: Mykal Zangwill, Franchise Owner, Fuzzy Peach Frozen Yogurt Bar
44:12
44:12
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44:12Summary In this conversation, Wil Brawley and Mykal Zangwill discuss the journey of Mykal's family-owned frozen yogurt business, Fuzzy Peach, and the challenges and rewards of working in the hospitality industry. They explore the importance of a positive mindset, the essence of customer experience, and the nuances of managing a self-serve business.…
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Episode 571: Innovating Compliance in the Food and Beverage Industry: Cliff Crider, CEO, Stinger Compliance
1:07:44
1:07:44
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1:07:44Summary In this episode of the Restaurant Owners Uncorked podcast, host Wil Brawley speaks with Cliff Crider, CEO of Stinger Compliance and co-founder of Truck and Tap. They discuss Cliff's journey from working in fast food at Roy Rogers to becoming a real estate appraiser and eventually transitioning into the restaurant industry. Cliff shares insi…
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Episode 570: Building a Poke Empire: The Pokeworks Story with Peter Yang, Co-founder
45:10
45:10
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45:10Summary In this conversation, Peter Yang, co-founder of Pokeworks, shares his journey from growing up in a family restaurant to establishing a successful poke restaurant chain. He discusses the challenges and lessons learned in the hospitality industry, the importance of customer service, and the strategic decisions that led to the birth and growth…
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Episode 569: The Power of Gratitude in Business: Veljko Pavicevic, SAILS Restaurant, Naples, FL
1:13:43
1:13:43
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1:13:43Summary In this conversation, Veljko Pavicevic shares his inspiring journey from Montenegro to becoming a successful entrepreneur in the hospitality industry in America. He emphasizes the importance of gratitude, humility, and hard work, as well as the value of community and teamwork. Veljko recounts his experiences at the Ritz Carlton, highlightin…
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Episode 568: The Journey of a Hospitality Tech Leader: Chrissy Ouelette, Touchpoint Restaurant Solutions
1:38:53
1:38:53
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1:38:53Summary In this episode of the Restaurant Owners Uncorked podcast, host Wil Brawley speaks with Chrissy Ouellette, VP of Business Development and Enterprise Sales at Touchpoint. They discuss Chrissy's journey in the hospitality tech industry, the evolution of restaurant technology, and the importance of personal connections in the hospitality secto…
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Episode 567: From Immigrant to Entrepreneur: Shahpour Nejad, Founder & CEO of Pizza Guys
46:55
46:55
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46:55Summary In this conversation, Shahpour Nejad, the founder and CEO of Pizza Guys, shares his journey from an immigrant student to a successful entrepreneur in the pizza industry. He discusses the challenges and strategies involved in establishing and expanding Pizza Guys, emphasizing the importance of quality, customer interaction, and community eng…
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Episode 566: The Power of Operational Simplicity: Troy Hooper, CEO, Pepper Lunch
1:11:29
1:11:29
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1:11:29Summary In this episode of the Restaurant Owners Uncorked podcast, host Wil Brawley interviews Troy Hooper, CEO of Hot Palate and Pepper Lunch. They discuss Troy's unique background, including his experiences as a master diver and chef, and how these experiences shape his approach to business. The conversation delves into the challenges of the rest…
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Episode 565: From Restaurant Worker to Entrepreneur: Ross McWaters' Journey
1:16:49
1:16:49
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1:16:49Summary In this conversation, Wil Brawley interviews Ross McWaters, the founder of a business news website focused on the restaurant industry in Florida and Georgia. Ross shares his journey from working in restaurants to starting his own business, emphasizing the importance of building relationships with restaurant owners and providing value throug…
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Episode 564: From Immigrant Roots to Restaurant Success: Jay Chung, Owner, Seoul Kitchen
1:15:12
1:15:12
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1:15:12Summary In this episode of the Restaurant Owners Uncorked podcast, host Wil Brawley speaks with Jay Chung, a restaurant owner with a rich immigrant background. Jay shares his family's journey from Korea to Ghana and then to the United States, where they established their roots in the restaurant business. The conversation delves into the challenges …
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Episode 563: Jeff Brock, Founder and Managing Partner, Hargett Hunter
1:23:32
1:23:32
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1:23:32This episode is brought to you by Schedulefly. Super Simple Restaurant Employee Scheduling Software + Legendary Customer Service + Low Price Point. Since 2007 we've served over 20,000 restaurants and hospitality businesses.Head on over to https://www.schedulefly.com for your 30-day free trial, or feel free to call co-owner Wil Brawley on his cell p…
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Episode 562: Chris Deferio, Owner, Keys to the Shop
1:43:01
1:43:01
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1:43:01Summary In this episode of Restaurant Owners Uncorked, host Wil Brawley speaks with Chris Deferio, founder of Keys to the Shop, about his extensive experience in the coffee industry. They discuss the importance of quality in coffee shops, the role of community, and the challenges of scaling a business responsibly. Chris shares insights on mentorshi…
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Episode 561: Frank Kabatas, Owner and Operator of East Village Pizza, New York, NY
1:07:39
1:07:39
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1:07:39This episode is brought to you by Schedulefly. Super Simple Restaurant Employee Scheduling Software + Legendary Customer Service + Low Price Point. Since 2007 we've served over 20,000 restaurants and hospitality businesses.Head on over to https://www.schedulefly.com for your 30-day free trial, or feel free to call co-owner Wil Brawley on his cell p…
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Episode 560: Sam G. Ballas and Chef Sammy Gianopoulos, Co-Founders, Sammy's Sliders
1:40:47
1:40:47
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1:40:47This episode is brought to you by Schedulefly. Super Simple Restaurant Employee Scheduling Software + Legendary Customer Service + Low Price Point. Since 2007 we've served over 20,000 restaurants and hospitality businesses.Head on over to https://www.schedulefly.com for your 30-day free trial, or feel free to call co-owner Wil Brawley on his cell p…
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Episode 559: Daniel DeLeon, President & CEO at Grumpy's Restaurant & Franchise
1:05:28
1:05:28
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1:05:28This episode is brought to you by Schedulefly. Super Simple Restaurant Employee Scheduling Software + Legendary Customer Service + Low Price Point. Since 2007 we've served over 20,000 restaurants and hospitality businesses.Head on over to https://www.schedulefly.com for your 30-day free trial, or feel free to call co-owner Wil Brawley on his cell p…
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Episode 558: Sam Oches, Group Director, Editorial at Informa's Restaurant & Food Group
1:06:32
1:06:32
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1:06:32This episode is brought to you by Schedulefly. Super Simple Restaurant Employee Scheduling Software + Legendary Customer Service + Low Price Point. Since 2007 we've served over 20,000 restaurants and hospitality businesses.Head on over to https://www.schedulefly.com for your 30-day free trial, or feel free to call co-owner Wil Brawley on his cell p…
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Episode 557: Jason Morgan, CEO, Original ChopShop
1:00:05
1:00:05
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1:00:05This episode is brought to you by Schedulefly. Super Simple Restaurant Employee Scheduling Software + Legendary Customer Service + Low Price Point. Since 2007 we've served over 20,000 restaurants and hospitality businesses.Head on over to https://www.schedulefly.com for your 30-day free trial, or feel free to call co-owner Wil Brawley on his cell p…
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Episode 556: Post-Helene Update on Marshall, N.C. from Restaurant & Bar Owner Shawn Stokes
1:06:00
1:06:00
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1:06:00Shawn owns restaurants and bars in Durham, NC. He hauled a trailer full of supplies and a giant street cart up to Marshall a week after Helene to cook hot meals for three days. AMAZING story of what's going on at one of the hardest hit, small N.C. mountain towns. Hint: Americans are incredible at stepping up and helping each other and getting stuff…
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Episode 555: Chimney Rock, N.C. Restaurant Owner Megan Venuto
24:04
24:04
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24:04The Highlands Kitchen + Bar owner, Megan Venuto, Megan is a single mom with four children and her restaurant was her livelihood. It's gone, the river is where the real estate used to be, and she didn't have flood insurance. Here's her godundme: https://www.gofundme.com/f/us-rebuild-our-brand-and-what-we-lost-due-to-this-tragedy…
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Episode 554: Bob Wright, President & CEO, Potbelly Sandwich Works
53:26
53:26
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53:26This episode is brought to you by Schedulefly. Super Simple Restaurant Employee Scheduling Software + Legendary Customer Service + Low Price Point. Since 2007 we've served over 20,000 restaurants and hospitality businesses.Head on over to https://www.schedulefly.com for your 30-day free trial, or feel free to call co-owner Wil Brawley on his cell p…
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Episode 553: Steve Palmer, Founder of The Indigo Road Hospitality Group, Co-Founder of Ben's Friends
1:57:12
1:57:12
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1:57:12This episode is brought to you by Schedulefly. Super Simple Restaurant Employee Scheduling Software + Legendary Customer Service. Since 2007 we've served over 20,000 restaurants and hospitality businesses.Head on over to https://www.schedulefly.com for your 30-day free trial, or feel free to call co-owner Wil Brawley on his cell phone to learn more…
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Episode 552: Dan Reese, President, MilkShake Factory
56:00
56:00
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56:00This episode is brought to you by Schedulefly. Super Simple Restaurant Employee Scheduling Software + Legendary Customer Service + Low Price Point. Since 2007 we've served over 20,000 restaurants and hospitality businesses.Head on over to https://www.schedulefly.com for your 30-day free trial, or feel free to call co-owner Wil Brawley on his cell p…
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Episode 551: Full-Service Restaurants Industry Update
9:03
9:03
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9:03This episode is brought to you by Schedulefly. Super Simple Restaurant Employee Scheduling Software + Legendary Customer Service + Low Price Point. Since 2007 we've served over 20,000 restaurants and hospitality businesses.Head on over to https://www.schedulefly.com for your 30-day free trial, or feel free to call co-owner Wil Brawley on his cell p…
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Episode 550: Robert St. John, Restaurant Owner, Author, Travel Guide, Founder of Extra Table
1:29:10
1:29:10
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1:29:10This episode is brought to you by Schedulefly. Super Simple Restaurant Employee Scheduling Software + Legendary Customer Service + Low Price Point. Since 2007 we've served over 20,000 restaurants and hospitality businesses.Head on over to https://www.schedulefly.com for your 30-day free trial, or feel free to call co-owner Wil Brawley on his cell p…
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Episode 549: George McLaughlin and Amanda Kahalehoe, Vicious Biscuit
1:38:02
1:38:02
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1:38:02This episode is brought to you by Schedulefly. Super Simple Restaurant Employee Scheduling Software + Legendary Customer Service + Low Price Point. Since 2007 we've served over 20,000 restaurants and hospitality businesses.Head on over to https://www.schedulefly.com for your 30-day free trial, or feel free to call co-owner Wil Brawley on his cell p…
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Episode 548: Josh Halpern, CEO, Big Chicken
51:06
51:06
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51:06This episode is sponsored by Stick. Turn Texts Into Profits for Your Business Spread your message faster Boost slow days with incentives Reward your regulars www.connectwithstick.com
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Episode 547: Tom Carr, CMO, Chicken Salad Chick
1:19:11
1:19:11
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1:19:11This episode is sponsored by Stick. Turn Texts Into Profits for Your Business Spread your message faster Boost slow days with incentives Reward your regulars www.connectwithstick.com
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Episode 546: Kacie Radochonski, Director of Operations, Pop's Italian Beef & Sausage
42:11
42:11
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42:11This episode is sponsored by Stick. Turn Texts Into Profits for Your Business Spread your message faster Boost slow days with incentives Reward your regulars www.connectwithstick.com
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Episode 545: Charles Watson, CEO, Tropical Smoothie Cafe
54:30
54:30
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54:30This episode is sponsored by Stick. Turn Texts Into Profits for Your Business Spread your message faster Boost slow days with incentives Reward your regulars www.connectwithstick.com
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Episode 544: Lindsay Wrege, Co-founder, 321 Coffee
58:58
58:58
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58:58This episode is sponsored by Stick. Turn Texts Into Profits for Your Business Spread your message faster Boost slow days with incentives Reward your regulars www.connectwithstick.com
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Episode 543: Mike Sebazco, President, Famous Toastery
1:04:13
1:04:13
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1:04:13This episode is sponsored by Stick. Turn Texts Into Profits for Your Business Spread your message faster Boost slow days with incentives Reward your regulars www.connectwithstick.com
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Episode 542: Chad & Lauren Coulter, Founders, Biscuit Belly
1:06:09
1:06:09
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1:06:09This episode is sponsored by Stick. Turn Texts Into Profits for Your Business Spread your message faster Boost slow days with incentives Reward your regulars www.connectwithstick.com
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Episode 541: Fred LeFranc, Chaos Strategist & Founding Partner, Results Thru Strategy
1:08:56
1:08:56
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1:08:56This episode is sponsored by Stick. Turn Texts Into Profits for Your Business Spread your message faster Boost slow days with incentives Reward your regulars www.connectwithstick.com
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Episode 540: Matt Robb, Owner of 20 Bars Around the U.S.,
49:19
49:19
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49:19This episode is sponsored by Stick. Turn Texts Into Profits for Your Business Spread your message faster Boost slow days with incentives Reward your regulars www.connectwithstick.com
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Episode 539: Robert Stapleton, Napper Tandy's, Bay Shore, NY
52:43
52:43
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52:43This episode is sponsored by Stick. Turn Texts Into Profits for Your Business Spread your message faster Boost slow days with incentives Reward your regulars www.connectwithstick.com
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Episode 538: Reed Landry, Owner, Mission Group, Washington, D.C.
50:33
50:33
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50:33This episode is sponsored by Stick. Turn Texts Into Profits for Your Business Spread your message faster Boost slow days with incentives Reward your regulars www.connectwithstick.com
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Episode 537: Rachel Gross, Owner, Bialy's Bagels
51:06
51:06
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51:06This episode is sponsored by Stick. Turn Texts Into Profits for Your Business Spread your message faster Boost slow days with incentives Reward your regulars www.connectwithstick.com
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Episode 536: Mike Adolph, Co-Founder, Doyle
1:04:25
1:04:25
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1:04:25This episode is sponsored by Stick. Turn Texts Into Profits for Your Business Spread your message faster Boost slow days with incentives Reward your regulars www.connectwithstick.com
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