This is Industry Relations, a podcast that is at the intersection of real estate and technology from an insider's perspective. Hosted weekly by Rob Hahn (The Notorious ROB) and Greg Robertson.
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Rob Hahn Podcasts
Real CEOs. Real Stories. Hosted by Ben Fanning—2025 Gold Stevie Award winner for Best Business Podcast and ranked in the Top 2% globally—Lead the Team draws on over 600 CEO interviews to take you inside the minds of leaders from brands like Honeywell, HP, IBM, Dunkin’, and L’Oréal. In each episode, you’ll hear raw, unfiltered stories of leading through rapid growth, high-stakes decisions, and make-or-break moments—plus the CEO-tested tools and strategies they use to build high-performing tea ...
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Dive into the world of film production with the Hahn Films Podcast! Hosted by filmmaker and executive producer Matt L Hahn, this podcast brings together cast, crew, clients, and industry pros to share stories, insights, and lessons from behind the camera. From captivating interviews to the details of film production, each episode is a journey into the passion and dedication that brings film projects to life. Tune in every Friday for new episodes and join the Hahn Films community!
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The Million Dollar Mistake That Made Him a Better Leader (Pattern's COO, Rob Hahn)
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12:04Ever made a call at work that backfired — big time? Rob Hahn, now COO at Pattern, knows exactly what that feels like. Early in his career as a young leader at Amazon, he faced a decision no leader ever forgets. At just 26 and leading thousands of people, a severe weather warning hit. He made the call to shut everything down. The storm never came. A…
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The Industry Relations Podcast is now available on your favorite podcast player! Overview Rob and Greg break down what happened at NAR NXT in Houston — from the empty expo floor to major MLS–Association policy changes. Greg shares on-the-ground insights from meetings, parties, and conversations with MLS leaders, while Rob analyzes the strategic imp…
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The Listing Bits Podcast is now available on your favorite podcast player! Overview Rob and Greg dig into expectations for the NAR Annual Conference, MLS attendance patterns, and broader industry sentiment heading into 2025. They cover speculation around possible committee decisions, how the settlement fallout is (or isn't) impacting MLS membership…
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Inside the Quantum CEO's Truth-Driven Comeback (Hugues Meyrath)
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12:12Hugues Meyrath, CEO of Quantum, came back to lead the same company that built his career decades ago — a 45-year-old tech brand powering Hollywood, Space, and even the AI revolution. But when he returned, something was off. The spark was gone. The ownership was gone. And instead of hiding behind strategy decks or consultants, he did something far h…
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The Industry Relations Podcast is now available on your favorite podcast player! Overview Rob and Greg discuss Zillow's recent privacy policy changes to Follow Up Boss and the growing debate around data use and agent trust. They examine how Zillow's communication strategy has affected its reputation, drawing comparisons to past acquisitions like do…
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Kenneth Cole CEO Shares Their Hidden Advantage (Jed Berger)
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15:25
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15:25Jed Berger, Kenneth Cole Global President and CEO, is building something rare in business today — a brand that grows because it stands for something bigger. In his third appearance on Lead the Team, Jed reveals the hidden advantage behind Kenneth Cole’s continued success… and how purpose became their ultimate performance driver. “Purpose can’t just…
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The Industry Relations Podcast is now available on your favorite podcast player! Overview Rob and Greg dive into Sean Frank's Inman article, "NAR and the Real Estate Industry's Relevance Problem." They discuss how outdated MLS technology and excessive bureaucracy are stifling innovation in real estate. From permissioning delays to governance breakd…
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The ICEE CEO’s Secret that Became a Billion-Dollar Leadership Strategy (Dan Fachner, CEO J&J Snack Foods)
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13:47It started with a freezer then and became a billion-dollar lesson. Dan Fachner, CEO of J&J Snack Foods — the company behind ICEE, Slush Puppie, and Dippin’ Dots — posted a video on LinkedIn that immediately caught my attention... ...he gets emotional while expressing gratitude to his team for their hard work and dedication. You can see how much he …
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The Industry Relations Podcast is now available on your favorite podcast player! Overview In this episode, Rob and Greg dive into the controversy surrounding CRMLS's End User License Agreement (EULA) and the debate over MLS data ownership. The discussion begins with updates in the MLS world that brought attention to how CRMLS's EULA—originally upda…
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Jeff Bezos’ 5-Second Rule That’s Powering AI (ActiveCampaign's Chai Atreya, Chief Product Officer)
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13:10Bezos' Law - Chai Atreya, Chief Product Officer at ActiveCampaign, once helped build Amazon Alexa under Jeff Bezos. During one internal review, Bezos made a single comment — short, specific, and completely unexpected — that changed everything. He looked at the team and said: “I want Alexa to respond in under five seconds.” That one sentence forced …
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The Industry Relations Podcast is now available on your favorite podcast player! Overview Rob and Greg dive into the recent OpenAI Developers Conference announcement showcasing Zillow's integration into ChatGPT. They break down how this partnership blurs the lines between traditional search engines and AI "answer machines," debate whether MLS and I…
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They Said I Wasn’t Ready — So I Became the CEO (SmartBear's Dan Faulkner)
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48:34He didn’t say he was ready. He proved it quietly. When I sat down with Dan Faulkner, CEO of SmartBear, he told me he was once passed over for a leadership role because he “hadn’t done it before.” The cruelest ceiling isn’t glass — it’s being boxed in by your own expertise. Being great at something… and never trusted with more. Instead of waiting fo…
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How will the portals respond to the Compass-Anywhere deal?
1:04:14
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1:04:14The Industry Relations Podcast is now available on your favorite podcast player! This special crossover episode brings together James and Keith from Real Estate Insiders Unfiltered with Rob and Greg from Industry Relations. The group dives into Compass' planned acquisition of Anywhere, debating what it means for brokerages, portals, and the future …
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He Led Troops in Combat — Now He Leads Billion-Dollar Companies (Lance Olmsted, President of Copperleaf, an IFS company)
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31:28Leadership Under Fire He Led Troops in Combat — Now He Leads Billion-Dollar Companies I first met Lance Olmsted, now President of IFS Copperleaf, expecting a story about discipline and precision. What I didn’t expect was how deeply human it would be. Lance served as a U.S. Marine. He learned to lead in the most uncertain environments imaginable — w…
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AI Playbook Turns $2M into $134M - CEO, Invisible's Matt Fitzpatrick
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42:16Leaders Miss This Matthew Fitzpatrick, CEO of Invisible Technologies—the #2 fastest-growing AI company in America—leads with a principle many overlook: AI may power the future, but people give it purpose. What makes Matt’s leadership stand out isn’t the speed of growth—it’s the intentionality behind it. He reminds us that real progress doesn’t come…
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The Industry Relations Podcast is now available on your favorite podcast player! Overview Rob and Greg return to break down CMLS 2025 in Toronto, offering their candid takes on the good, the bad, and the ugly of the event. From bold leadership discussions and MLS operational shifts to vendor frustrations and AI speculation, they cover the hot topic…
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Hidden Cost of Leading a $5B Global Company - COO Genpact Americas Jakub Vanek
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32:11Sacrifice No One Sees Jakub Vanek, Chief Operating Officer at Genpact Americas, has moved six times across four countries while scaling teams of thousands inside a $5B global organization. He admits the hidden cost of leadership isn’t just jet lag or late nights in the office—it’s missing his wife’s birthday, missing holidays, and asking himself th…
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The Industry Relations Podcast is now available on your favorite podcast player! Rob and Greg dive into the major industry shake-up: Compass acquiring Anywhere. They discuss the financial implications, consolidation trends, the future of MLS rules, and what the move means for private listings, brokerages, and consumers. The conversation also covers…
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From Setback to $200M Success (COO Playbook) - Andelyn Biosciences', Cyrill Kellerhals
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22:40Under Pressure, Leaders Rise When I spoke with Cyrill Kellerhals, COO of Andelyn Biosciences, I was struck by how calm and grounded he was while describing some of the toughest leadership moments of his career. At Novartis, one of the industry’s legendary companies, he encountered the kind of regulatory challenge that every leader dreads — a moment…
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The Industry Relations Podcast is now available on your favorite podcast player! In this episode, Rob and Greg discuss the recent assassination of Charlie Kirk and its impact on the nation and the real estate industry. They reflect on the cultural divide, responses from industry leaders, and the broader implications for civil discourse within real …
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The Industry Relations Podcast is now available on your favorite podcast player! Rob and Greg tackle the pressing issue of housing affordability, reacting to reports that the Trump administration may declare a national housing emergency. They debate potential federal approaches, including deregulation, incentives, zoning reform, and changes to mort…
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How a Submarine Officer’s Biggest Mistake Taught Him Calm CEO Leadership - AeroPost's Camilo Rueda
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40:23Most leaders say they want transparency. But when the pressure’s on, many unintentionally create cultures where people hide mistakes. Camilo Rueda — CEO of Aeropost and former U.S. Navy Submarine Officer — learned this lesson the hard way, thousands of feet below the ocean’s surface. As a young officer, one bad call almost ended his career. In that…
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The Industry Relations Podcast is now available on your favorite podcast player! In this episode, Rob and Greg dive into the balance between technology and human connection in real estate. From car tech frustrations to the rise of "dumb phones," they discuss how AI and digital tools are reshaping the industry—and whether that's always a good thing.…
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The Industry Relations Podcast is now available on your favorite podcast player! Rob and Greg dive into the latest developments in the real estate industry, including Andrea's move to Real Estate News, Anne Marie's push for MLS independence, and ongoing debates around realtor commissions and compliance. They also examine a new lawsuit challenging e…
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I Turned a Garage Door Company Into a Tech Powerhouse (14M+ Users) - CEO Jeff Meredith, Chamberlain Group
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36:04Real leadership begins the moment your team starts to doubt you. Jeff Meredith, CEO of Chamberlain Group, has lived that moment. He took a 70-year-old garage door company and transformed it into a global tech powerhouse with 14M+ connected users. But as Jeff shared with me, the toughest part wasn’t the technology or the strategy—it was earning back…
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I Used One Number to Transform My Entire Company (Amy Martin, TruWest CMO)
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37:40Erase silos. Unite the company. Rebuild trust—fast. When I first heard Amy Martin, CMO at TruWest Holdings, talk about her “One Number” strategy the TURNAROUND stopped me in my tracks. She didn’t know if leaders would embrace it… or fight to protect their own KPIs. But once it landed, everything changed: -True C-suite alignment -Faster growth -A cu…
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The Industry Relations Podcast is now available on your favorite podcast player! Rob and Greg dive into the shakeup at Opendoor after CEO Carrie Wheeler's resignation. They break down the role activist investors and meme stock energy played, and debate whether iBuying still has a future. The conversation turns into advice for Opendoor's new leaders…
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I Turned a Struggling Startup Into the Backbone of AI (400k+ Engineers)- CEO Revelo, Lucas Mendes
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29:40Everyone tells their teams to “use AI.” But as Lucas Mendes (CEO of Revelo) told me, that almost never works. Employees don’t resist because they’re lazy. They resist because new tools feel intimidating, misunderstood, or disconnected from what really matters in their day-to-day. That’s where leadership comes in. Lucas shared how he turned an almos…
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The Industry Relations Podcast is now available on your favorite podcast player! Rob and Greg welcome Coleton Boyer from OnTuesday.com for a spirited debate on whether AI will truly disrupt the real estate industry. They explore AI's potential to improve lead generation, client service, and agent efficiency, while questioning if these benefits will…
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I Scaled Dropbox to $1 Billion (President Amplitude, Thomas Hansen)
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39:16Thomas Neergaard Hansen — President of Amplitude and former Microsoft and Dropbox executive — proved to me that even the most hard-earned leadership skills aren’t always enough. He’s led billion-dollar teams, navigated career reinventions, and even learned leadership lessons on a windsurfing board. In this episode, he opens up about the next leader…
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The Industry Relations Podcast is now available on your favorite podcast player! In this episode, Rob and Greg recap Inman Connect San Diego, discuss the current state of the real estate industry, and explore the hype and utility of AI in real estate. They cover industry gossip, shifting executive roles, macroeconomic forecasts, and heated disagree…
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How is Legoland Building Elite Teams? (Fmr. President Legoland Florida, Franceen Gonzalez)
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49:36Running a theme park isn’t just rides and fun. It’s about leading elite teams that deliver with precision, creativity, and resilience—day in and day out. In this episode of Lead the Team, I sit down with Franceen Gonzales, Former President of Legoland Florida Resort—one of the hidden geniuses behind its success. We cover: - A strategy to inspire pe…
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Why Losing Makes You a Better Leader (CEO of Cyara, Rishi Rana)
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36:15Some Lessons You Only Learn After Failing Rishi Rana—CEO of Cyara and former global product leader at Microsoft—shares the leadership lesson you just can’t learn in a classroom. His career has been incredible having shared the stage with Bill Gates. Tripled revenue in a brutal turnaround. Led global teams under immense pressure. But what stands mos…
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The Industry Relations Podcast is now available on your favorite podcast player! In this episode, Rob and Greg dive into Zillow's legal strategy in its defense against Compass's lawsuit, focusing on Zillow's surprising claim that it only facilitates a "single-digit" percentage of real estate transactions. They debate the strategic implications of t…
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Trust AI? Can Leaders Really. (CEO Aprimo, Erik Huddleston)
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34:25If you’re not leading AI… it’s already leading you. Erik Huddleston, CEO of Aprimo and a 6-time exited founder, breaks down what every modern leader needs to understand about scaling with AI—before it’s too late. If you're leading a team and feeling the pressure of speed, complexity, and rising expectations… his message is for you. "AI can produce …
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(Ingram Micro) The Doubt that Drives Fear-President Global Platform, Sanjib Sahoo
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37:20When Ingram Micro Got Tested Sanjib Sahoo, President of Ingram Micro’s Global Platform Group, was already preparing to lead under pressure—long before the headlines. Before the headlines. Before the cyberattack. Before the world was watching… When we recorded this conversation, none of us knew what was coming. But what Sanjib shared then feels even…
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The Industry Relations Podcast is now available on your favorite podcast player! In this episode, Rob and Greg cover recent legal decisions, MLS policy shifts, and major moves by real estate portals. They discuss the dismissal of Homie's lawsuit against NAR and large brokerages, examine NWMLS's new referral fee disclosure rule, and analyze the impl…
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Future-Proof Your Team (CEO OnLogic, Sean Larkin)
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40:50Complacency costs growth. Sean Larkin, CEO of OnLogic, learned that lesson the hard way—just because your company is scaling doesn’t mean your people automatically will too. This really stuck with me... ...the same strengths that drive today’s success often become tomorrow’s roadblocks. He breaks out a 6-point professional development plan that’s a…
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The Industry Relations Podcast is now available on your favorite podcast player! In this episode of Industry Relations, Rob and Greg tackle the thorny question of who should have access to real estate listing data. Prompted by a Wired article about college students using Zillow to assess classmates' wealth, Rob argues that the real estate industry …
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How Authenticity Earns You Instant Respect (CEO Ryan Stana, RWS Global)
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35:05He had the talent to chase Broadway fame. But he saw something even bigger. Instead of staying in the spotlight, Ryan Stana, CEO of RWS Global, decided to build an entire world behind the scenes—one that now creates over a MILLION unforgettable moments every single day: 🚢 Cruise ships 🎢 Theme parks 🎭 Broadway 🏟️ Stadiums 🌍 Seven offices around the …
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The Industry Relations Podcast is now available on your favorite podcast player! Overview In this episode of Industry Relations, Rob and Greg unpack the lawsuit Compass filed against Zillow over its ZLAS (Zillow Listing Agreement Standard) policy. They debate the strength of Compass's legal claims, the language cited in the complaint, and what the …
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CEO of the #2 Coffee Chain in the World (Costa Coffe's Philippe Schaillee)
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36:11☕ Bold taste. Bold leadership. Leading a global coffee powerhouse is no small feat—especially when your brand ranks among the world’s most influential: 🌎 Over 4,100 stores across 37 countries 👥 More than 20,000 employees worldwide 🥤 Thousands of innovative self-serve Costa Express machines 🏆 #2 largest coffeehouse chain globally 🇬🇧 #1 coffee chain …
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The Industry Relations Podcast is now available on your favorite podcast player! Overview In this special episode of Industry Relations, Rob and Greg take a break from real estate to talk about one of their shared passions: music. They explore the most transformative artists and bands across genres from the 70s through today. Their conversation div…
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The Cirque du Soleil Comeback - Duncan Fisher, Chief Show Operatations Officer
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52:32Cirque du Soleil fell—then made a HUGE comeback that no one saw coming. Enter Duncan Fisher, Chief Show Operations Officer. One of the world’s most iconic entertainment brands. Gone. Zero revenue. 5,000+ employees let go. Bankrupt. But instead of folding, they reimagined everything. 🔥 8 touring shows relaunched in just 18 months 🔥 Empowered teams o…
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The Robot-Powered Future is Here - CEO Brain Corp, David Pinn
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38:37The Robot-Powered Future Is Here. When David Pinn, Brain Corp, stepped in as CEO —the company behind the world’s largest autonomous mobile robot fleet—he didn’t just scale innovation... ...he scaled belief. They've unleashed the power of 40,000 robots around the world... 250 billion square feet cleaned and scanned $190 million raised. One big lesso…
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In this episode of Industry Relations, Rob and Greg reflect on a recent panel discussion hosted by the Orange County Association of REALTORS®. They discuss the incentives that drive agent and broker behavior, the value and vulnerabilities of the MLS in a post-settlement world, and the broader structural changes facing the real estate industry. The …
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"Make Skullcandy Win Again" - CEO Skullcandy Brian Garofalow
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43:04Skullcandy… he reimagined it. First week on the job at Skullcandy, Brian Garofalow scheduled a meeting called: “Teach Brian how headphones work.” Not a tech guy. Not an audio engineer. But a punk-rock marketer turned Silicon Valley founder turned private equity turnaround pro— And the new CEO of Skullcandy. What happened next? He did the unthinkabl…
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In this episode of Industry Relations, Rob and Greg recap the 2025 NAR Midyear Meetings in Washington, D.C., discussing key industry developments, MLS policy changes, and behind-the-scenes dynamics. Topics include the repeal of the commingling ban, updates to NAR's controversial 10-5 speech policy, and ongoing MLS consolidation. They also cover ven…
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Chaos is Fuel - CEO of TekniPlex, Eldon Schaffer
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38:45“We eat chaos for breakfast.” That’s the mindset Eldon Schaffer, CEO of TekniPlex, instills across 9,000 employees in 13 countries. On his first day, they lost one of their top five customers. Instead of blaming or panicking, Eldon...rallied the team to innovate fast— launching a new product and outpacing the competition in just 150 days. Since the…
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In this episode of Industry Relations, Rob and Greg run a thought experiment: What if we're entering a true buyer's market? They walk through ten major industry topics—from antitrust litigation to portals, AI, and MLS relevance—and analyze how each might shift if buyers suddenly gained the upper hand. Along the way, they debate policy, technology, …
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