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The Retail Journey

High Impact Analytics

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Welcome to the Retail Journey where we will cover important topics, interview industry stakeholders, and address emerging trends as we journey through our mission of helping our listeners thrive in retail. Your hosts for this show are CEO James Harris and CGO Charles Greathouse.
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The Retail Perch

Shekar Raman Gary Hawkins

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The Retail Perch podcast is hosted by the powerful duo Shekar Raman, CEO of Birdzi and Gary Hawkins, CEO of Center for Advancing Retail & Technology (CART). We are happy to report that we have made the "Top 15 Grocery Industry Podcasts to Follow in 2021" by Feedspot. The list can be found here: https://blog.feedspot.com/grocery_industry_podcasts/ This podcast aims to provide a fresh perspective and framework for how you view your everyday grocery trips. Whether you're a retailer, entrepreneu ...
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Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.
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Leveraging data effectively is complex and challenging. Ekimetrics is here to explain it in everyday terms – getting straight to the heart of how to use data to help your business. On our Ekimetrics (Eng) Podcast, you can expect straightforward conversations with leading figures across different industries – from retail and leisure to financial services and automotive - and partners such as Meta and YouTube. We explore the challenges facing leadership teams and how unique data insights and o ...
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Enterprise networking isn’t boring. This stuff is real life, from the retail store of the future to the latest public safety technologies. We chop it up with experts from around the globe and various industries — leaving no stone unturned in a mutual quest for the securest, most reliable network possible. SD-WAN and 5G. SASE and zero trust. Stories from the data center to the most far-flung IoT deployments imaginable. (Podcast brought to you by Cradlepoint, part of Ericsson.) cradlepoint.com
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Interviews, analysis and research into the role, implementation, integration and usage of technology in retail. Covering Online including e-commerce, mobile and social commerce as well as Offline, local commerce and the merger of all Commerce. Interviewing CEOs and founders of retail startups and helping inform retailers on what is happening in #retailtech and how to navigate the waters.
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The Paul Zimnisky Diamond Analytics Podcast provides a look into the global diamond industry with leading analyst Paul Zimnisky. Each episode features a full-length interview with a special guest to discuss the diamond industry and related topics while sharing interesting observations, thoughts and analysis. A wide range of guests from around the world have joined the show from all segments of the diamond supply chain and beyond, including: exploration geologists, jewelry designers, marketin ...
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"The Edge AIsle" brings you to the forefront of artificial intelligence and edge computing, powered by Hailo.ai. In this podcast, we explore how edge AI is reshaping industries from smart cities and intelligent video analytics to autonomous vehicles and retail innovation. Join industry experts and thought leaders as they share insights into how Hailo’s AI processors are transforming the way industries function, enabling real-time deep learning and AI-driven applications directly on edge devi ...
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Wharton Business Daily

Wharton Business Daily

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Bringing together top leaders, innovators and renowned faculty from the Wharton School of the University of Pennsylvania discussing topics that matter to consumers and the business world. Hosted on Acast. See acast.com/privacy for more information.
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Welcome to “The Intelligent Leader,” a podcast that equips modern business leaders with the insights needed to navigate the ever-changing world of data & analytics to drive their organizations forward. In each episode, we'll explore the strategies top companies use to tackle their key challenges, from AI trends to big data. Our guests include a diverse lineup of industry experts, tech innovators and business leaders who share their experiences in leveraging data to drive growth. Whether you' ...
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Dive to Deep

Alireza Khanjari + AI

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Dive to Deep 🎙️ Dive to Deep – A Podcast Made by AI 🤖 Welcome to Dive to Deep, the podcast where cutting-edge technology meets engaging conversations. Crafted entirely by AI, this show explores the most exciting trends, innovations, and ideas shaping our future. Each episode explores topics like AI, IoT, blockchain, generative technologies, and more, offering insightful explanations and real-world examples. Whether you’re a tech enthusiast, a curious learner, or just getting started, Dive to ...
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The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj AI Research CEO Daniel Faggella and team interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use-cases, and best practices for practical AI adoption. Visit our advertising page to learn more about reaching our executive audience of Fortune 2000 AI adopters: https://emerj.com/advertise
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How AI Happens features experts and practitioners explaining their work at the cutting edge of Artificial Intelligence. Tune in to hear AI Researchers, Data Scientists, ML Engineers, and the leaders of today’s most exciting AI companies explain the newest and most challenging facets of their field. Powered by Sama.
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Aprio Voice

Solid Gold Podcasts #BeHeard

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Delivering considered, contextual strategic communications advice. The Aprio team is a group of skilled, experienced and highly-regarded communications specialists and our strategically-minded team of experts allows us to deliver and implement strategies in key business areas such as investor relations, crisis and issue communications, digital strategy and content creation, and training and development. Recorded and produced by Solid Gold Podcasts | #BeHeard
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Join top global people leaders for honest conversations about how to build and transform high-performing cultures. Hear from CHROs and HR experts from global and world-renowned organisations as they share their top people analytics tips, leadership journeys, lessons and challenges while navigating the complexities of transformation and the multi-generational and diverse cultures in Asia.
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This is a show for status quo busters inside enterprises who are ready to make change happen. We: ask people who have transformed big businesses how they’ve done it through three lenses: technology, mindset, and strategy. You: get the roadmap to creating change inside your own enterprise.
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Sit down with growth leaders and marketing executives from leading brands and companies across industries and stages. From exploring the evolution of growth marketing to walking the tightrope between brand and performance marketing to the epic saga of launching an ecommerce brand—we’ll dig into it all! Our guests will share their wins and war stories, and arm you with actionable insights on how to craft best-in-class strategies, execute with efficiency, and build your dream team. Growth Talk ...
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Telaid Tech Connect

Beth Bergmann

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Are you fascinated with the trends and consumer behaviors that are transforming businesses? Are you interested in how innovative technologies are applied in business? Do you strive to stay current on best-of-breed technologies? If so, the Telaid Tech Connect Podcast is for you! Entire industries are undergoing a metamorphosis. Keeping pace with technology trends and innovative technologies can be daunting. With each episode of Telaid Tech Connect, we’ll offer an insightful glimpse into marke ...
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Looking for a cost-effective way to promote what your geographic location offers to businesses, employers, workers, potential residents, travelers, and/or investors? Well, here it is! For the past 4 1/2 years, over 100 experts have been featured and interviewed on Looking Forward®: It’s All About Opportunities. Our CUSTOM audio/video promotional interviews showcase what your location has to offer in a way that makes it stand out and shine. Looking Forward provides an engaging way to build cr ...
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Day three at the Cannes Festival of Creativity brought some of the most insightful conversations yet! I sat down once again with Lauren Livak, Director at the Digital Shelf Institute, and Colin Lewis, an experienced retail media commentator, to unpack the day's highlights. From global retail media strategies to the role of ad tech and B2B innovatio…
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Send us a text 2025 Customer Loyalty Trends Uncovered Welcome to Leaders in Customer Loyalty: The CEO’s Desk, a Loyalty360 original podcast series featuring exclusive executive insights from Loyalty360 CEO Mark Johnson. In this episode, Mark unpacks the Top 11 Trends in Customer Loyalty for 2025, straight from Loyalty360’s Advisory Board sessions a…
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Gideon Bornstein, Wharton Assistant Professor of Finance, discusses how ongoing tariff uncertainties and fluctuating consumer confidence are impacting retailers’ pricing strategies, supply chains, and economic outlooks, offering insights into what this means for the broader macroeconomic picture. Hosted on Acast. See acast.com/privacy for more info…
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Cannes Confessional 3 In today’s episode of Cannes Confessional, I had the pleasure of sitting down with Paul Longo, GM of AI in Ads at Microsoft Advertising. Microsoft was actually the first to embed ads within the native chat experience of an LLM, which gives them a front-row seat to the evolving future of advertising in AI. Later, I dropped in o…
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Send us a text In an increasingly dynamic marketplace, the role of customer loyalty has evolved far beyond transactional relationships. Today’s leading brands understand that loyalty must be earned through authentic engagement, reciprocal value and experiences that resonate on both functional and emotional levels. Lenovo, a global technology powerh…
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In this episode, I dive into some fresh insights straight from the Cannes Festival of Creativity, where I caught a fascinating research presentation at the Mirakl Cabana. Partnering with Forrester, Mirakl unveiled a report titled “Are You Sitting on a Retail Media Goldmine?”—and let me tell you, the findings are eye-opening. From cultural shifts in…
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Today’s guest is David Glick, Senior Vice President of Enterprise Business Services at Walmart. Walmart is one of the world’s largest retailers, serving millions of customers through thousands of physical stores and online platforms. David joins Emerj Editorial Director Matthew DeMello to share practical lessons from Walmart’s experience building A…
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Rob DiGisi, Lecturer in the Sports Marketing Department at the Wharton School and Founder of Iron Horse Marketing, discusses the implications of the House v. NCAA settlement, including direct athlete compensation, the evolving role of NIL collectives, and the far-reaching consequences for non-revenue sports, program structures, and the traditional …
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Today’s guest is Annabel Romero, Specialist Leader focusing on AI for Drug Discovery at Deloitte and a structural biologist by training. Deloitte is a global consulting firm known for its work in digital transformation, data strategy, and AI adoption across regulated industries. Annabel joins Emerj Editorial Director Matthew DeMello to explore how …
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I just landed in Cannes, and wow—talk about a tale of two coastlines! On one side, CMOs and creatives are tucked away in the Palais soaking up award glamour, while out on the Croisette the retail-media crowd is wheeling and dealing under beach umbrellas. That split sets the stage for a whirlwind first day where Amazon steals the creative spotlight,…
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This is To Affinity & Beyond; HyperFinity's decision intelligence for retail podcast. You’ve got your loyalty programme. You’re dishing outrewards left, right and centre. But you’re still struggling to change customer behaviour. In this episode, we’ll explain how the answer isn’t to buy another SaaS platform. It's to get the most from your existing…
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Today’s guest is Yunke Xiang, Global Head of Data Science for Manufacturing, Supply Chain, and Quality at Sanofi. Yunke joins Emerj Editorial Director Matthew DeMello to discuss the challenges that slow AI adoption in life sciences manufacturing, highlighting how fragmented data systems and legacy infrastructure create hurdles for AI initiatives. I…
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In this episode of the Data Science Salon Podcast, we sit down with Vishnupriya Devarajulu, a Software Engineer specializing in AI- and ML-driven performance optimization for large-scale enterprise systems. With deep expertise in backend engineering, system diagnostics, and intelligent test automation, Priya is redefining how organizations build sy…
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After five months and over a hundred episodes, I take a moment to reflect on what this journey with the Retail Media Breakfast Club has taught me so far—and wow, it’s been a ride. In this episode, I share five key lessons from launching and sustaining this daily(ish) content experiment, and walk through the most popular (and surprising) episodes to…
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In this episode, we talk to Marine Gissy, Global Media Lead at AXA about how attention KPIs are changing media planning. Listeners will hear what decisions can be influenced by which attention metrics, how to connect attention to sales and the impact of attention on everything from customer centricity to valuing quality journalism and even your car…
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For public safety agencies, the potential impact of AI is still unfolding. But already agencies are finding eye-opening opportunities such as AI-driven voice analytics. We talked to Kinu Masaki, CEO of Voicebrain, and Jonathan Fischer of Ericsson about ways that AI can help make communities safer and emergency response faster. www.cradlepoint.com h…
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Paul Nary, Wharton Assistant Professor of Management, discusses the recent merger between Capital One and Discover, highlighting the strategic motivations behind the deal, the integration challenges ahead, and why the move could ultimately benefit consumers by increasing competition in the payments network space. Hosted on Acast. See acast.com/priv…
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Send us a text For many fans, the first concert or professional sporting event they attend is more than just entertainment. It’s a core memory. It’s the roar of the crowd, the closeness of family, and the once-in-a-lifetime thrill of seeing a favorite artist or team live. Today’s consumers no longer settle for a faraway seat or generic experience; …
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f you’ve noticed fewer Google searches and more ChatGPT queries lately, you’re not imagining things—AI is changing how we shop. In this episode, I share my top takeaways from the new Retailgentic podcast and newsletter by Scot Wingo. From the rapid emergence of AI agents in commerce to the existential questions facing retailers, this episode is pac…
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Today’s guest is Tim Burge, Director at Aquant. Aquant is an AI platform built for service teams that maintain and repair complex equipment. It gives clear, accurate answers to service questions — from basic fixes to deep diagnostics — so field techs, call centers, managers, and customers can get to solutions faster. Used by top manufacturers like …
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In this episode of the ‘AI in Business’ podcast, Principal Group Product Manager Will Guyman of Microsoft and Senior Director Lyndi Wu of NVIDIA explore how healthcare providers are deploying AI at scale to drive clinical and operational transformation. With host Matthew DeMello, they discuss the combined power of NVIDIA’s GPU acceleration and Micr…
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In today's episode I dive into the real-world ways top retail brands are using AI—not just the flashy stuff you read about, but the practical tools that are truly moving the needle. From AI-driven share of search insights to tools that dissect customer reviews and even create product videos, these aren’t future ideas—they’re game-changing strategie…
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Santiago Gallino, Associate Professor of Operations, Information and Decisions, and of Marketing at the Wharton School, discusses the growing presence of self-checkout in retail, its intended operational benefits, and the unintended consequences—including theft, customer friction, and strategic recalibration—that are prompting retailers to rethink …
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Enterprise leaders are no longer asking if they should adopt AI — the question is how to do it effectively. In this episode, Emerj Editorial Director Matthew DeMello speaks with James Raybould, SVP and GM of Turing Intelligence at Turing, about what distinguishes successful enterprise AI deployments from stalled pilots. Turing is one of the world’s…
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Send us a text Brands currently face a variety of challenges including rising customer expectations, generational differences, and increasing desire for seamless omnichannel experiences. CORA Loyalty is answering that call with a comprehensive portfolio that integrates next-gen tech, deep personalization, and strategic services. At the helm is Beth…
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In this episode, I unpack some eye-opening contradictions in consumer behavior when it comes to retail media. Sure, surveys say a lot—67% of shoppers claim to notice retail ads, and many express preferences for personalization. But are those sentiments actually guiding their spending? Spoiler: not quite. We explore why what people say often doesn’t…
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In this second of a two-part series, Nick Lewis, Managing Director for the High Risk Client Unit at Standard Chartered Bank, returns to the AI in Business podcast to unpack the ongoing transformation of anti-financial crime efforts in an increasingly digitized world. In this episode, Nick and Emerj Editorial Director Matthew DeMello examine the per…
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In this episode of the Data Science Salon Podcast, we are joined by Praveena Dhanalakota, the Founder & CEO of Soopra.ai, a San Francisco-based startup that is revolutionizing industries with AI-driven solutions. Praveena is an AI expert, tech evangelist, and a passionate advocate for using technology to address real-world challenges. In this episo…
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In this episode, I dive deep into why the technology stack behind these networks isn’t just a backend concern—it’s the backbone of your campaign outcomes. From ad server speeds to reporting capabilities and everything in between, we’ll look at why brands and advertisers need to get curious (and even demanding) about the RMNs they partner with. I’ll…
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Fraud in retail is evolving fast — from return scams to first-party misuse that blurs the line between customer error and criminal intent. In this episode of the ‘AI in Business’ podcast, Naveen Kumar, Director of Financial Crimes at Walmart and former PwC fraud specialist, joins Emerj Editorial Director Matthew DeMello to discuss how AI, automatio…
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In a world saturated with synthetic voices and emotionless assistants, Hume AI stands out as a genuine leap forward. Far from being just another text-to-speech (TTS) system, their Octave platform is a new breed: the first speech-language model built on a large language model (LLM), capable of understanding not just the words we write, but the emoti…
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Matt Josefy, Visiting Associate Professor of Management at Wharton and Associate Professor of Strategy and Shoemaker Faculty Fellow in Entrepreneurship at Indiana University, discusses how IPOs affect company longevity, leadership decisions, and the often-overlooked human consequences for employees during and after the transition to public markets.…
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Today’s guest is Alain-Sam Cohen, Head of Product at InstaDeep—an AI firm using reinforcement learning and other advanced techniques to solve complex design and optimization problems across industries. It may not make headlines like generative AI, but for manufacturers and engineers, PCB design remains one of the most time-intensive steps in buildi…
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In this episode of The Intelligent Leader, host Shashank Garg sits down with Ali Miller, VP of Ads Product at Instacart, to explore the rapidly transforming world of retail media. With a background at Google and YouTube, Ali brings a unique lens to how technology, data, and commerce intersect in building an impactful advertising ecosystem. Ali shar…
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Send us a text In the world of customer loyalty, few programs embody purpose as completely as AARP Rewards. More than a points-based platform, it’s a mission-driven engagement engine designed to empower people aged 50 and older to live better, healthier lives. By leveraging traditional loyalty mechanisms in non-traditional ways, AARP has built an e…
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EMARKETER's bold projection—AI-powered search ads surging from $1B to over $25B by 2029—isn’t just hype. From structured product feeds in LLMs to Shopify’s latest catalog API, the foundations of conversational commerce are already reshaping the retail media landscape. I unpack the key infrastructure shifts, consumer behavior trends, and strategic m…
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Today’s guest is Damion Nero, Head of Data Science at Takeda Pharmaceuticals. With over 15 years of experience applying AI, machine learning, and real-world data to drug development and precision medicine, Damion joins Emerj Managing Editor Matthew DeMello to explore the evolving role of AI in drug development and supply chain management. He breaks…
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With customer expectations at an all-time high, even one broken interaction can result in permanent brand damage. In this episode of ‘AI in Business,’ Cognigy Chief Marketing Officer Alan Ranger joins Emerj Editorial Director Matthew DeMello to explore how conversational, generative, and agentic AI are reshaping contact center strategy across telec…
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In this episode of The Retail Journey, Simone Parry, former Vice President of Private Brands for Consumables at Walmart, joins us to discuss how private brands are evolving in today’s retail environment. She reflects on her time at Walmart, where she worked across cross-functional teams to build private label strategies, improve supplier partnershi…
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This is To Affinity & Beyond; HyperFinity's decision intelligence for retail podcast. We're back with a new season - focusing on everything customer loyalty. Monolithic SaaS platforms promise you the world - but they can't deliver flexibility. This episode explores composable alternatives to rigid SaaS and uncovers the missing layer in a modern ret…
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Conference season is here, and with it comes the ever-present question from leadership: “Why should we approve this expense?” In today’s episode of the Retail Media Breakfast Club, I tackle that head-on with advice and stories straight from the front lines of retail media. Whether you’re booking your first trip to Cannes or opening your first confe…
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Cade Massey, Practice Professor in the Operations, Information and Decisions Department at the Wharton School and host of the Wharton Moneyball podcast, discusses the growing influence of big data and artificial intelligence in sports—from game-day strategies to injury prevention and referee evaluation. Hosted on Acast. See acast.com/privacy for mo…
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Today’s guest is Xiong Liu, Director of Data Science and AI at Novartis. Xiong returns to the platform in a special episode brought to you by Medable to explore the evolving role of AI in modernizing clinical trials. Their conversation covers how life sciences teams are leveraging AI to streamline data workflows, accelerate study readiness, and mai…
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Send us a text In an era of short attention spans and digital overload, traditional loyalty communications are increasingly falling flat. For Yosef Peterseil, COO and Co-Founder of Blings, the solution lies not just in better content, but in a more engaging medium altogether. "We're all in a video world. We're all on TikTok and YouTube and Netflix,…
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This episode, I dive into Mary Meeker’s long-awaited return to the tech trend spotlight with her massive 340-page AI report. If you’ve followed her legendary internet trend decks over the years, you know she doesn’t pull punches. Her newest insights confirm what many of us have sensed: AI is not just another tech wave—it’s the defining shift of our…
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Today’s guest is Jiaxi Zhu, Head of Analytics & Insights at Google. Jiaxi joins Emerj Editorial Director Matthew DeMello to explore how enterprises can strengthen data security and governance as customer analytics increasingly relies on both structured and unstructured data. As organizations expand their use of sources like call transcripts, social…
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In Episode 47 of the Data Science Salon Podcast, we’re joined by Akhil Khunger, the VP of Quantitative Analytics at Barclays. With over 10 years of experience in the financial industry, Akhil has a wealth of knowledge in statistical modeling, risk management, and AI-driven forecasting. He leads efforts in developing cutting-edge financial models an…
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In this episode, I dive deep into the future of advertising and tackle a burning question in the world of retail media: Will Amazon follow Meta’s path into fully autonomous, AI-driven “black box” advertising? With Meta and Google making bold moves toward automation that minimizes advertiser control, I unpack how Amazon is responding—and whether it’…
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n today’s episode of the Retail Media Breakfast Club, I’m digging into a question that gets a lot of e-commerce pros fired up: where should your eComm team sit within the org chart? Sales? Marketing? Somewhere in between? I’ve brought in three powerhouse brand-side leaders to share how their companies are structured—and why. From owning the P&L to …
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Burcu Esmer, Senior Lecturer of Finance and Academic Director of the Harris Family Alternative Investments Program at the Wharton School, explores how ongoing tariff fluctuations and economic unpredictability are prompting private equity firms to slow deal activity, reassess portfolio risks, and reconfigure supply chains. Hosted on Acast. See acast…
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