What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minut ...
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Remote Ux Research Podcasts
Zee Arnold, founder of UX Teacher Prep, spills the tea on her incredible journey from a 15-year teaching career to becoming a remote UX Researcher in just 5 months. Join Zee as she shares strategies, tips, and tricks to help you land your first tech role outside of the classroom. Discover how to showcase your transferable skills and escape burnout while finding the balance to unleash your creativity. Since her transition in 2022, Zee has been supporting other teachers in their career pivots ...
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Produced by Whisper and Mutter, The Yzzi Research Podcast is the resource for people who research people. This podcast is no longer active, but the backlog of episodes is available and free to the public to listen to.
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A podcast dedicated to helping students find their next steps outside of University. Listen in and find your path by hearing insights from the professionals themselves and fellow interns at the start of their journey. #FYCC is a podcast dedicated to helping students find their next steps outside of University from the professionals themselves. Producer: Pauline Malubay @paulinemalubay Follow us at @findyourcareercalling
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This Anthro Life is the premiere go-to Anthropology Podcast that fuses human insights with cultural storytelling. We equip you with a deep understanding of the human experience to revolutionize your decision-making strategies and social impact. Head over to https://www.thisanthrolife.org to learn more. Spearheaded by acclaimed Anthropologist Dr. Adam Gamwell, This Anthro Life equips leaders, individuals, and organizations to shape a more compassionate future. We aim to broaden perspectives a ...
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Why empathy still wins in an AI-powered world with Sara Fortier from Outwitly
35:45
35:45
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35:45Episode web page: https://bit.ly/43n2Y89 ----------------------- Episode summary: In this episode of Insights Unlocked, host Nathan Isaacs sits down with Sara Fortier—founder and CEO of Outwitly, Silicon Valley design veteran, and author of the upcoming book Design Research Mastery. Together, they explore the enduring relevance of human-centered de…
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Flipping the funnel starts with knowing your customers with Sangram Vajre
46:35
46:35
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46:35In this episode of Insights Unlocked, host Nathan Isaacs sits down with Sangram Vajre—co-founder of Terminus and GTM Partners, bestselling author, and pioneer of the Flip My Funnel movement—to explore how customer-first thinking reshapes business growth. Sangram recounts the moment of inspiration that led to flipping the traditional sales funnel on…
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All the questions you had about synthetic users but were afraid to ask
42:51
42:51
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42:51Episode web page: https://bit.ly/42dkHi0 ----------------------- Episode summary: In this thought-provoking episode of Insights Unlocked, host Lija Hogan sits down with Dr. John Whalen—cognitive scientist, author, and founder of Brilliant Experience—to explore how artificial intelligence is reshaping the way teams conduct customer research. With de…
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1
Build your Plan B: How content entrepreneurship can unlock freedom and meaning
43:52
43:52
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43:52Episode web page: https://bit.ly/46shU5A ----------------------- Episode summary: Joe Pulizzi—bestselling author, founder of the Content Marketing Institute, and creator of the Content Inc model—joins host Nathan Isaacs to talk about redefining work, meaning, and success in the age of AI and economic uncertainty. From his transition after a success…
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Unlocking SaaS growth with fast, focused customer research with Asia Orangio
41:44
41:44
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41:44Episode web page: https://bit.ly/46FFJbA ----------------------- Episode summary: In this episode of Insights Unlocked, we dive deep into the intersection of customer research, growth strategy, and fast decision-making with Asia Orangio, founder and CEO of DemandMaven. Host Lija Hogan, principal of experience research strategy at UserTesting, guide…
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1
Why brand matters and how CMOs are playing out of position
42:38
42:38
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42:38Episode web page: https://bit.ly/3K2NcZn ----------------------- Episode summary: In this episode of Insights Unlocked, Joe Chernov, a seasoned B2B marketing leader and Executive in Residence at Battery Ventures, joins host Johann Wrede to unpack the modern CMO’s biggest trap—playing out of position. Joe shares the pivotal career moment that pulled…
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How to stop wasting research and turn customer insights into action with Jake Burghardt
37:35
37:35
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37:35Episode web page: https://bit.ly/3UXulRJ ----------------------- Episode summary: In this episode of Insights Unlocked, host Lija Hogan sits down with Jake Burghardt, author of Stop Wasting Research and ex-Amazon and ex-Microsoft. Together, they dive into one of the most overlooked challenges in customer research: why so much valuable insight never…
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Creating workplaces that work for all to thrive with Tara May
38:44
38:44
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38:44Episode web page: https://bit.ly/4fEzKXi ----------------------- Episode summary: In this thought-provoking episode of Insights Unlocked, host Lija Hogan is joined by Tara May, CEO of Spirit Tech—a pioneering tech company where more than 90% of the staff are autistic. Together, they explore what it truly means to create inclusive workplaces, the bu…
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Optimize with empathy: Gwen Hammes on turning behavior into brand impact
30:57
30:57
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30:57Episode web page: https://bit.ly/4fEzKXi ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- Episode summary:This week on Insights Unlocked, Nathan Isaacs sits down with Gwen Hammes, co-CEO of CRO…
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Every (buying) decision is emotional with Talia Wolf
30:22
30:22
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30:22Episode web page: https://bit.ly/3Jjar14 ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- Episode summary:In this episode of Insights Unlocked, host Nathan Isaacs sits down with Talia Wolf—foun…
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Conversion copywriting starts with customer research
31:18
31:18
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31:18Episode web page: https://bit.ly/45oE6gF ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- Episode summary: In this episode of Insights Unlocked, host Nathan Isaacs chats with Chris Silvestri, f…
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A magician's take on message testing and marketing clarity
35:34
35:34
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35:34Episode web page: http://bit.ly/472L2m0 ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- What do magicians and marketers have in common? A lot more than you think. In this episode of Insights U…
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UX for startups: MVP tips and common design mistakes
37:51
37:51
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37:51Episode web page: https://bit.ly/4kYTrdD ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode, we sit down with UX veteran and startup advisor Oksana Kovalchuk to explore the common…
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S2 Ep 16. New Mission: Using Teaching & UXR for a Higher Purpose
8:22
8:22
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8:22In today's episode I share a personal update about answering a spiritual call to mentor youth in my local community while continuing my UX research career. This unexpected opportunity represents not a step backward but a meaningful expansion that combines my teaching background with my UXR skills in a new context. THANK YOU for sticking with me thr…
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Why trust drives great customer experience with Mark Slatin
26:21
26:21
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26:21Episode web page: https://bit.ly/4eZNwDS ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- What does it take to consistently deliver exceptional customer experiences? In this episode of Insights…
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Why shopper behavior is changing and what brands can do with Devora Rogers
19:44
19:44
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19:44Episode web page: https://bit.ly/3U80YeU ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, Devora Rogers, Chief Strategy Officer at Alter Agents and co-auth…
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S2 Ep 15. Summer Throwback: Top UXR Job Interview Questions
15:41
15:41
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15:41Coach Zee shares essential UX research interview questions and expert advice for teachers transitioning to tech careers. This updated summer episode includes new AI-related interview questions for 2025, along with sample answers tailored specifically for educators making the career change. • Common hiring manager questions focus on research methodo…
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How empathy in marketing can unlock your brand’s higher purpose
33:10
33:10
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33:10Episode web page: https://bit.ly/4lcY2tG ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- What does it take to make marketing truly meaningful? In this episode of Insights Unlocked, we sit down…
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Winning with zero-click marketing starts with customer empathy
49:22
49:22
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49:22Episode web page: https://bit.ly/4lhHPCW ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, Rand Fishkin, co-founder of SparkToro and marketing industry icon…
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S2 Ep 14. Finding New Passion After Teaching: My Mystery Tech Job
6:05
6:05
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6:05A brief reflection on how children and family members perceive the shift from dynamic classroom teaching to the seemingly static world of UX research. What looks like "just clicking all day" to a 13-year-old is actually detective work uncovering patterns in human behavior and advocating for users. • The visible nature of teaching versus the invisib…
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Designing products people trust with Robinhood’s Dheerja Kaur
29:56
29:56
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29:56Episode web page: https://bit.ly/4l51qH3 ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, we sit down with Dheerja Kaur, Vice President of Product Manageme…
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Leading customer-centric transformation with empathy and AI with Tabitha Dunn
25:08
25:08
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25:08Episode web page: https://bit.ly/43Gxevp ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, hosts Nathan Isaacs and Bobby Meixner welcome customer experience…
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S2 Ep 13. Standing Out Without Selling Out: UX Job Applications
6:57
6:57
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6:57Navigating the pressures of job hunting while transitioning into UX can tempt anyone to embellish their experience, but authentic storytelling and strategic positioning of real skills prove more effective. I share my personal experience of almost stretching the truth on a job application and how choosing authenticity led to an interview anyway. • C…
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UX for AI: Designing intelligent experiences with Greg Nudelman
43:26
43:26
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43:26Episode web page: https://bit.ly/4kw3gQJ ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, we dive into the rapidly evolving intersection of UX design and a…
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Imagining the future: Why leaders need more than vision to succeed with Lisa Kay Solomon
46:27
46:27
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46:27Episode web page: https://bit.ly/4dDbMuyIn this thought-provoking episode of Insights Unlocked, Jason Giles sits down with Lisa Kay Solomon—designer in residence at Stanford’s d.school, bestselling author, and strategic foresight expert—to explore how leaders can better prepare for an uncertain and rapidly evolving future. Lisa shares insights from…
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S2 Ep 12. Confessions of a Remote Worker & Former Teacher
11:02
11:02
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11:02Three years into my career as a UX researcher after leaving the classroom, I'm reflecting on the realities of remote work and what I miss about in-person connection. While I don't regret my career change and appreciate the freedom of working remotely, I'm experiencing unexpected challenges that have me considering a hybrid approach. • Communication…
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Using AI to streamline and elevate UX research with Google's Alita Kendrick
37:29
37:29
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37:29Episode web page: https://bit.ly/4370dIB ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, we’re joined by Alita Kendrick, a UX researcher at Google leading…
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Building a customer research panel with BECU
38:28
38:28
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38:28Episode web page: https://bit.ly/3S1wxq4 ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, we sit down with Jessica Schultz, senior manager of experience re…
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Leverage the Jobs To Be Done framework to drive growth
40:05
40:05
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40:05Episode web page: https://bit.ly/4d2nCOx ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode, UserTesting’s Lija Hogan sits down with Jim Kalbach, Chief Evangelist at Mural and aut…
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The power of courageous marketing with Gong's Udi Ledergor
45:05
45:05
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45:05Episode web page: https://bit.ly/3YTrCuW ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, UserTesting CMO Johann Wrede chats with Udi Ledergor, former CMO …
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S2 Ep 11. AI in Education: Your Secret Weapon for Breaking into UX
8:04
8:04
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8:04In today's short and sweet episode, I explore how teachers can leverage AI (artificial intelligence) tools in education to build valuable skills for transitioning to UX research and design careers. I share practical strategies for using classroom AI experiences to develop a compelling UX portfolio while still teaching. Text Me! 📱I’d love to hear fr…
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Designing AI products: Insights from Figma's 2025 report
32:43
32:43
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32:43Episode web page: https://bit.ly/4400s9a ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, Jason Giles, VP of Design at UserTesting, chats with Andrew Hogan…
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Leading AI transformation with Greg Shove of Section
30:06
30:06
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30:06Episode web page: https://bit.ly/4jHDYyu ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- PROMO CODE for this episode with Section's Greg Shove: USERTESTING30 The code is good for Section cours…
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How customer journey mapping and storytelling unlock innovation at G2
34:17
34:17
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34:17Episode web page: https://bit.ly/4l9JDil ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this Insights Unlocked episode, UserTesting’s Jason Giles sits down with Dane Howard, Vice President…
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How FNBO is leverages its content marketing strategy to build trust and increase CSAT
34:37
34:37
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34:37Episode web page: https://bit.ly/4l9JDil ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked, please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a st…
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S2 Ep 10. Navigating Tech as a Black Woman: Sharae Gibbs on Her Path to Design Leadership at Google and She Designs
31:13
31:13
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31:13In today's episode, Sharae Gibbs, founder of She Designs and Google Interaction Designer, shares her 12-year journey in UX and her mission to empower women of color in tech through mentorship and training. • Former Graphic Designer who pivoted to UX design at major tech companies like IBM and Google • Created She Designs as a mentorship platform fo…
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How Anthropologie gets omnichannel right (and what to learn)
27:29
27:29
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27:29Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked, please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click o…
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Search Experience Optimization (SXO): The Future of SEO?
26:47
26:47
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26:47Episode web page: https://tinyurl.com/45pcxtn9 How can businesses move beyond traditional SEO rankings to create a truly engaging and high-converting user experience? In this episode of Insights Unlocked, host Nathan Isaacs sits down with Georgia Tan, co-founder of Switch Key Digital, to discuss the future of search and the rise of Search Experienc…
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S2 Ep 9. From Classroom to UX: Making Tech Accessible for All with Shaine Frazier
23:41
23:41
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23:41In today's episode, I explore accessibility in UX design with Shaine Frazier, a former special education teacher who now works as a UX insights professional in the insurance industry, discussing how teaching experience translates into building more accessible digital products. • Accessibility in design helps not just people with disabilities but be…
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How UX and marketing drive better customer experiences
8:52
8:52
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8:52Episode web page: https://tinyurl.com/4txxcx83 ----------------------- In this episode of Insights Unlocked, we explore how marketing, UX, and customer experience teams can collaborate to craft impactful, data-driven strategies. Our guests—Emily Carrion, CMO at Entrepreneurs' Organization; Katie Karr, a Senior User Experience Designer at Workiva; …
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How AI + user feedback transformed puppy training with Zigzag's Jack Mitchell
26:01
26:01
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26:01Episode web page: https://tinyurl.com/ywpva5x5 ----------------------- In this Insights Unlocked episode, host Michael Domanic sits down with Jack Mitchell, Head of Product and Operations at Zigzag, the #1 puppy training app. Jack shares how his team built Ziggy, an AI-powered virtual puppy trainer designed to provide personalized, science-backed t…
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Best of The UX Teacher Prep Podcast: Nail Your “Why” In Job Interviews
12:10
12:10
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12:10This is a replay episode (S1. Ep. 10)- while I'm out sick. I'll be back with fresh content as soon as my voice returns! Thanks for tuning in, I hope you enjoy this throwback gem! Whether you’re pivoting careers, breaking into UX or just trying to stand out in this competitive job market, how you articulate your purpose and motivation can make all t…
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How smart content drives better customer experiences
22:23
22:23
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22:23Episode web page: https://tinyurl.com/2p9rbkfu ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked, please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click o…
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LinkedIn marketing strategies (organic and paid) that work
34:28
34:28
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34:28Episode web page: https://tinyurl.com/4rymcmrs ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked, please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click o…
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S2 Ep 8. Beyond UX: Teacher Skills That Translate to Other Careers
14:57
14:57
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14:57The episode highlights the transferable skills educators possess that can open new career pathways outside teaching. I discuss how teacher skills can pave the way for successful careers in areas like curriculum design, project management, policy-making, and more. • Exploring the adaptability of teaching skills • Importance of communication and coll…
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Effectiveness vs. efficiency in design with Dropbox's Alastair Simpson
52:41
52:41
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52:41Episode web page: https://bit.ly/3CBgLhw ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked, please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a st…
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AI meets human insight: UX research at Consumer Reports
24:31
24:31
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24:31Episode web page: https://bit.ly/3EGU4ZD ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked, please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a st…
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S2 Ep 7. Embracing Rejection on the UX Career Path
11:11
11:11
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11:11As educators transitioning into UX and product design, the sting of rejection can feel overwhelming. But remember, you're not alone in this. Every "no" you encounter is an opportunity to adapt and grow. In today's episode, I share a personal story of rejection and guide you on transforming these challenging moments into stepping stones towards succ…
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How Twilio is transforming customer communication with AI
28:34
28:34
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28:34Episode web page: https://bit.ly/4aP37nC ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked, please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a st…
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Are you a parent navigating the overwhelming world of modern motherhood and parenting myths? In this episode of This Anthro Life, host Adam Gamwell speaks with Nancy Reddy, author of The Good Mother Myth, to explore the cultural narratives shaping our ideas about motherhood, parenting, and family life. Nancy dives into the history and science behin…
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