The Learning Lunch is an opportunity for NPO teams to be exposed to new ideas, discover what others are learning, and reflect on what that means for their implementation and strategy. Visit www.dgmt.co.za/resources/learning-lunch for the full experience and to access the podcasts and instructions for a ±30-minute group reflection.
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Public Benefit Organisation Podcasts
Veterinary podcast. Our mission is to advance the quality of veterinary care for the benefit of animals, the public, and society. We are the charity partner of the Royal College of Veterinary Surgeons.
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Knowledge Natter: Using QI to lead organisational change with the Linnaeus Medical Quality Team
16:38
16:38
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16:38The Linnaeus Medical Quality team won the RCVS Knowledge Award in the Quality Improvement for Organisational Change in 2025 for their project that focused on building a culture of psychological safety and learning. Clinical Lead Lou Northway sat down with Sam Thompson and Aarti Hogan to learn more about their award-winning project. Download the tra…
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Civil society organisations, particularly community-based organisations, are often on the frontlines of responding to complex social challenges. Yet, they face a host of obstacles that limit their impact. Many are under-resourced and overstretched, relying on small teams to deliver programmes, fundraise and manage administrative tasks without acces…
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The Learning Lunch - The economic value of free books
31:50
31:50
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31:50Owning books can change a child’s life trajectory. This is a profound statement rooted in evidence from research around the world. Toddlers who are read to learn more words, aiding their ability to speak and read when they start school, and children who read for enjoyment perform well academically. The advantage of owning books is significant — chi…
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The Learning Lunch - The hidden dimensions of poverty
35:15
35:15
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35:15Youth development practitioners often focus on the supply and demand side of unemployment: greater investment in skills development and quality education on the one hand, with job creation and economic growth on the other. However, in South Africa, a country with high rates of poverty and inequality, we often miss an important part of the conversat…
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Knowledge Natter: Inpatient Feeding Audit by Wildbore Vetstop
19:30
19:30
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19:30In this Knowledge Natter podcast, Amy Wells from Wildbore Vetstop talks to Lou Northway about her team's audit to investigate feeding plans, Resting Energy Requirements (RER), inappetence rates and interventions, and what food was being offered to inpatients. The team were named Quality Improvement Champions in the 2025 Knowledge Awards. Read the c…
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Knowledge Natter: Paragon Veterinary Referrals HUSH huddles
24:25
24:25
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24:25In this Knowledge Natter, Lou Northway talks to Helen Garbett from Paragon Veterinary Referrals, Linnaeus about how her team reduced errors in practice with ‘Huddle Up for Safer Care (HUSH) huddles'. The team were named Quality Improvement Champions in the 2025 Knowledge Awards. Read the case example Read the transcript…
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An interview with Professor Fiona Tomley: Plowright Prize Winner 2024
36:40
36:40
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36:40In this episode, RCVS Knowledge chair Amanda Boag speaks with Plowright Prize winner Professor Fiona Tomley who won the Plowright Prize in 2024. Prof. Tomley discusses her career so far, her Plowright Prize win, and how she's using the prize money to give back to the academic community. Read the transcript.…
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Quality Improvement, EBVM and contextualised care
41:52
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41:52In this podcast Pam Mosedale, Sally Everitt and Rachel Dean discuss Quality Improvement, evidence-based veterinary medicine (EBVM) and contextualised care and how they all fit together. Read the transcriptBy RCVS Knowledge
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The Learning Lunch - Is there an app for that?
26:59
26:59
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26:59Mobile apps are designed to simplify and digitise almost every aspect of our modern lives. You can buy groceries from your couch, order take-out, catch a ride within minutes, or find a date online. Apps are not only convenient, but they have the potential to solve real-world problems, which is why civil society organisations are turning to technolo…
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The Learning Lunch - Thinking on the edge
33:32
33:32
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33:32South Africa has a constitutional responsibility to uphold children’s rights. The government does this in different ways, by setting laws, delivering public services, allocating funding from the national budget and by taking decisions that affect children’s lives. What’s been missing for a long time is a shared vision for all children and teenagers…
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The Learning Lunch - Would an advertising ban reduce teen drinking?
31:05
31:05
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31:05There is no safe amount of alcohol consumption for teenagers. Early binge drinking has long-term consequences on brain development, health and wellbeing. It also stokes social problems as teens lose interest in school, engage in risky sexual behaviour and find themselves in dangerous situations. Alcohol advertising contributes to this. Young people…
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In this podcast interview, RCVS Knowledge Chair Amanda Boag speaks to Brian Pound, founder of CVS group and a former RCVS Knowledge trustee. Brian reflects on his five decades of experience working in the sector as a non-clinician, and the changes he's observed over that time. Read the transcriptBy RCVS Knowledge
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Knowledge Awards audio overview: Oral Health Strategy by Linnaeus Oral Health Working Group
3:17
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3:17In this RCVS Knowledge Award overview, Sean Cameron from the Linnaeus Oral Health Working Group explains the team project focused on improving clinical quality of dentistry in their first opinion practices across the company by increasing the percentage of tooth extractions receiving nerve blocks and increasing the percentage of dental radiographs …
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Knowledge Awards audio overview: Inpatient feeding audit by Wildbore Vetstop
3:43
3:43
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3:43In this RCVS Knowledge Award overview, Amy Wells from Wildbore Vetstop describes the team audit that investigated the use of feeding plans, Resting Energy Requirements (RER), inappetence rates, interventions, and the types of food offered to inpatients. The team at Wildbore Vetstop were awarded Champion in the 2025 RCVS Knowledge QI in Practice Awa…
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Knowledge Award audio overview: Antibiotic use in cat and dog dental procedures by Cockburn Vets
3:59
3:59
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3:59In this RCVS Knowledge Award overview, Caitlin Burchill describes how the team at Cockburn Vets used clinical audit to improve their responsible use of antibiotics in dog and cat dental cases. The team at Cockburn Vets were awarded Champion in the 2025 RCVS Knowledge Antimicrobial Stewardship Awards. Read the transcript.…
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Knowledge Awards audio overview: Clinical audit on fluid therapy rates in dehydrated patients by Vet Now, Bristol
5:02
5:02
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5:02In this RCVS Knowledge Award overview, Emily Hudson outlines how the team at Vets Now, Bristol, conducted an audit to investigate whether fluid therapy rates for dehydrated patients were being calculated in accordance with current guidelines, given the risk of fluid overload in critically ill patients. The Vets Now, Bristol team were awarded Champi…
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Knowledge Award audio overview: Reduction of highest-priority critically important antibiotic use by Animal Trust, Dewsbury
3:20
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3:20In this RCVS Knowledge Award overview, Tighearnan Mooney from Animal Trust, Dewsbury, explains how the team approached reducing the unnecessary use of highest-priority, critically important antibiotics (HPCIAs) and ensuring that any use followed the principles of good antimicrobial stewardship. The team at Animal Trust, Dewsbury, received a Champio…
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Knowledge Award audio overview: HUSH Huddles: Huddle up for safer healthcare by Paragon Veterinary Referrals
3:47
3:47
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3:47In this RCVS Knowledge Award overview, Helen Garbett from Paragon Veterinary Referrals outlines how the team implemented an innovative team-based approach to improving patient safety. The daily huddles introduced by the team focus on preventing medication and dispensing errors by embedding key principles, including involving all members of the clin…
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Audio Summary: The therapeutic effectiveness of oral cannabidiol in addition to current treatment in cats with osteoarthritis
1:42
1:42
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1:42In this audio summary, Oliver Wilkinson asks, in cats with osteoarthritis, does the oral supplementation of cannabidiol (CBD) oil, compared to conventional treatment alone, improve treatment outcomes of reducing pain and improving locomotion? Read the full Knowledge Summary here. Audio Summaries are a free resource that enable vets and vet nurses t…
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Audio Summary: Recurrence rates in dogs with GDV treated with gastric decompression versus dogs treated with gastric decompression and gastropexy
1:34
1:34
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1:34In this audio summary, Costel Zagan asks, in dogs diagnosed with gastric dilatation and volvulus (GDV), does gastric decompression and gastropexy reduce the risk of recurrence of dilatation compared to dogs undergoing gastric decompression alone? Read the full Knowledge Summary here. Audio Summaries are a free resource that enable vets and vet nurs…
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Audio Summary: Does early gonadectomy increase the risk of cranial cruciate ligament disease in female dogs?
2:04
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2:04In this audio summary, Daniel Low asks, in bitches, does gonadectomy before 1 year of age, compared to gonadectomy at 1 year of age or older, increase the risk of cranial cruciate ligament disease during their life? Read the full Knowledge Summary here. Audio Summaries are a free resource that enable vets and vet nurses to more quickly and more eas…
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Audio Summary: Clinical audit of nonoperative anaesthesia time and surgical site infections of canine tibial plateau osteotomy procedures
1:49
1:49
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1:49In this audio summary, Amy Mann shares the findings of a clinical audit conducted alongside Ciara Barr, which investigated how to reduce nonoperative anaesthesia time for canine tibial plateau osteotomy (TPLO) procedures. Read the full Clinical Audit here. Audio Summaries are a free resource that enable vets and vet nurses to more quickly and more …
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Celebrating clinical audit: Why Clinical Audit Awareness Week matters
30:33
30:33
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30:33In this insightful podcast Julie Gibson, Quality Improvement Clinical Lead at RCVS Knowledge, and Pam Mosedale, Chair of the RCVS Knowledge Quality Improvement Advisory Board, discuss the importance of clinical audit and celebrate Clinical Audit Awareness Week 2025. They discuss the benefits of clinical audits in veterinary practice, emphasising th…
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Audio Summary: Do opioids provide adequate analgesia for surgical coeliotomy in teleost fish?
3:27
3:27
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3:27In this audio summary, Shannen Schultz asks, for teleost fish undergoing surgical coeliotomy, do intramuscular exogenous opioids reduce perioperative pain, compared with no analgesia? Read the full Knowledge Summary here. Audio Summaries are a free resource that enable vets and vet nurses to more quickly and more easily access and digest relevant a…
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Audio Summary: In sheep undergoing general anaesthesia does inclusion of medetomidine result in hypoxaemia?
2:50
2:50
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2:50In this audio summary, Rachael Gregson asks, in healthy adult female non-pregnant sheep undergoing general anaesthesia for research studies, does the inclusion of intravenous medetomidine as part of the anaesthetic protocol cause hypoxaemia? Read the full Knowledge Summary here. Audio Summaries are a free resource that enable vets and vet nurses to…
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QI Boxset: Introduction to the What Matters to You framework
27:06
27:06
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27:06In this podcast, Pam Mosedale talks to Angie Rayner and Mark Moreton from CVS about their motivation for introducing the What Matters to You framework and its impact on teams across the group. Find out how to use the What Matters to You framework to build teamwork and a positive practice culture in the RCVS Knowledge QI Boxset Series 8. Read the tr…
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The Learning Lunch - Maternal Support Grant: It's social justice
25:00
25:00
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25:00What comes to mind when you hear the term ‘social protection’? For many, it’s social grants or government assistance programmes. But at its core, social protection is a safety net that keeps people from falling deeper into poverty, benefiting individuals and society. In South Africa, even though this principle is embedded in the Constitution, there…
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The Learning Lunch - Litigate to advocate
23:43
23:43
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23:43Strategic litigation is a tactic that involves going to court to promote social change or human rights. This approach targets specific legal barriers that affect entire communities, aiming to reshape laws, policies or practices. But when is strategic litigation the right tool for an NGO? In some cases, it's essential when there's a clear legal viol…
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Knowledge Natter: Introduction and compliance of Surgical Safety Checklists
14:12
14:12
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14:12In this Knowledge Natter, Lou Northway talks to Megan Orr from Roundhouse Veterinary Hospital about their nurse-led initiative introducing surgical safety checklists. The practice was Highly Commended in the 2024 Quality Improvement Awards. Read the transcript Read the case example Roundhouse Veterinary Hospital Surgical Safety Checklist The views …
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How online learning supports SQPs and RAMAs Episode 1: Managing Veterinary Medicines Part 1
18:36
18:36
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18:36Welcome to this four-part series for Suitably Qualified Persons or Registered Animal Medicines Advisors. This series is a collaboration between RCVS Knowledge and AMTRA. This podcast series will highlight how the courses on the RCVS Knowledge Learn platform can be used for your self-reflection CPD. This episode covers Modules 1 and 2 of the Managin…
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How online learning supports SQPs and RAMAs Episode 2: Managing Veterinary Medicines part 2
18:30
18:30
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18:30Welcome to the second episode of a series for Suitably Qualified Persons or Registered Animal Medicines Advisors. This series is a collaboration between RCVS Knowledge and AMTRA. This podcast series will highlight how the courses on the RCVS Knowledge Learn platform can be used for your self-reflection CPD. This episode covers Modules 3 and 4 of th…
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How online learning supports SQPs and RAMAs Episode 3: Farm Vet Champions
22:19
22:19
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22:19Welcome to the third episode of a series for Suitably Qualified Persons or Registered Animal Medicines Advisors. This series is a collaboration between RCVS Knowledge and AMTRA. This podcast series will highlight how the courses on the RCVS Knowledge Learn platform can be used for your self-reflection CPD. This episode covers VetTeam AMR and Farm V…
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How online learning supports SQPs and RAMAs Episode 4: Companion Animal and Equine courses
16:16
16:16
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16:16Welcome to the third episode of a series for Suitably Qualified Persons or Registered Animal Medicines Advisors. This series is a collaboration between RCVS Knowledge and AMTRA. This podcast series will highlight how the courses on the RCVS Knowledge Learn platform can be used for your self-reflection CPD. This week’s episode covers VetTeamAMR, and…
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Veterinary Evidence Student Awards Winners 2024
25:58
25:58
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25:58In this podcast Veterinary Evidence Editor in Chief Peter Cockcroft speaks to the first and second place winners of the Veterinary Evidence Student Awards, Amelia Cannadine and Oliver Wilkinson. Amelia and Oliver both discussed the process of writing award winning knowledge summaries for Veterinary Evidence. Read Amelia's knowledge summary here Rea…
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Knowledge Award audio overview: Post-operative pain management in cats spays, by Hannah Jones
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2:55In this Knowledge Award audio summary, Hannah Jones from Avenue Veterinary Centre, explains how her team approached a prospective audit using post-operative pain scoring to assess the analgesia protocols for neutering in feline patients. A change in the protocols led to a 61% reduction in the number of cats requiring rescue analgesia post-operative…
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Knowledge Natter: Hypertension: Enhancing the identification and treatment of at-risk patients
19:49
19:49
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19:49In this Knowledge Natter, Lou Northway speaks to Lizzie McLennan-Green from CVS about their award winning project using clinical audit to look into blood pressure monitoring in cats. By creating a wide range of guidance documents and providing team training, the Clinical Leadership Team increased blood pressure monitoring, and enabled earlier ident…
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Knowledge Award audio overview: The Protect Me poster project and reducing our cefovecin use, Lizzie Booth, Quarry Veterinary Group
4:25
4:25
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4:25In this Knowledge Award audio summary, Lizzie Booth from Quarry Veterinary Group, explains how her team reviewed aspects of the BSAVA Protect ME Poster to facilitate discussions on their antimicrobial stewardship activities and rational use of antibiotics in ear and skin conditions. This led to several initiatives including all team training and ne…
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The Learning Lunch - The anatomy of a powerful idea
30:39
30:39
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30:39Civil society is a vibrant ecosystem of interest groups, activists, advocacy groups and organisations delivering a range of social services. These groups are often the first to design and test interventions, learning from their successes and failures, and staying closely connected to the communities they serve. They conduct research, gather evidenc…
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The Learning Lunch - What are policy windows?
28:34
28:34
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28:34In the world of policy change, timing is everything. According to political science scholar John Kingdon, a significant policy shift happens when three things are in place. First, the problem must be well understood. Second, there must be a viable and feasible solution ready to address that problem. And third, there must be political will to deal w…
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The Learning Lunch - What does tomorrow’s workforce look like?
32:00
32:00
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32:00Imagine if solving unemployment was as easy as creating more jobs or ending food poverty by producing more food. It's never that straightforward. In South Africa, around 3 million young people aged 15-24 are not in education, employment, or training (NEET), facing vulnerabilities that deepen when their situation remains unchanged for long periods. …
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Knowledge Award audio overview: Introduction and compliance of surgical checklist use: Megan Orr
2:58
2:58
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2:58In this Knowledge Award audio overview, Megan Orr from Roundhouse Hospital, explains how her practice approached the introduction of a surgical safety checklist. This nurse-led initiative and audit to assess its use resulted in a 94% compliance with completing the checklists, benefitting patient safety and team communication. Megan was awarded High…
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Knowledge Natter: Post-operative pain scoring bitch spays: A Clinical Audit by White Lodge Veterinary Surgery
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19:44
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19:44In this Knowledge Natter podcast, Lou Northway speaks to 2024 Quality Improvement champion, Paul Stanley from White Lodge Veterinary Surgery about their award winning initiative looking at post-operative pain scoring and management in their bitch spay patients. Team training and updating pain management protocols enabled them to both improve their …
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Research Focus: Down the drain – how spot-on parasiticides applied to dogs can contaminate the environment
32:49
32:49
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32:49Sally Everitt speaks to Martin Whitehead about the "Down the drain" study, looking at how spot-on parasiticides applied to dogs can contaminate the environment, and how he takes a risk-based approach to the prevention and treatment of parasites. Read the transcript Read the paper Additional resources Down-the-drain pathways for fipronil and imidacl…
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Knowledge Natter: Could we improve our carbon footprint?
24:29
24:29
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24:29In this Knowledge Natter podcast, Lou Northway speaks to 2024 Quality Improvement champion, Corinne Ackroyd from Yorkshire Vets about her nurse-led initiative to reduce the use of oxygen and volatile anaesthetic gasses. Through the initiative, the team were able to substantially reduce oxygen and isoflurane use. The carbon footprint reduction is th…
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Getting started with Quality Improvement for Practice Managers, with Cath Grimsey
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22:01
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22:01Quality Improvement (QI) techniques can be used to review and improve administrative tasks, helping to enhance the effectiveness, efficiency and profitability of practices. This in turn helps to improve clinical outcomes and bring the whole team together with a shared purpose. In this episode, our QI Clinical Lead and Chair of the Quality Improveme…
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Research Focus: The benefits and challenges of contributing to clinical research
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40:30In this Research Focus podcast, small animal internal medicine specialist Scott Kilpatrick discusses his study on cobalamin supplementation in dogs with RCVS Knowledge Clinical Lead Sally Everitt. They use Scott’s study as a jumping off point to discuss all manner of topics, including the benefits and drawbacks of doing research as a practising vet…
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The Learning Lunch - Caring about the care economy
21:24
21:24
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21:24In recent years, non-profit organisations (NPOs) have grappled with dwindling donor funding and reduced support from government departments, affecting their ability to provide crucial social welfare and development services to communities. These organisations are part of a care economy that supports children in places of safety, people living with …
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The Learning Lunch - Using incentives for change
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36:51
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36:51Social and economic incentives are powerful tools to motivate and influence behaviour in individuals, communities and organisations. Social incentives often involve recognition, belonging, or social approval, while economic incentives typically involve financial rewards, discounts, or tangible benefits. They have the potential to drive positive act…
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Interview with two of the winners of the Veterinary Evidence Student Awards 2023
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15:50Dr Kit Sturgess, outgoing Editor-in-Chief of Veterinary Evidence, chatted to two of the winners of our 2023 Veterinary Evidence Student Awards - Rebecca Hearne and Rachel Garrett - about their experiences of writing Knowledge Summaries for Veterinary Evidence and how it felt to be published in a peer-reviewed journal before graduating. Read the tra…
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The Learning Lunch - Trust-based funding for NGOs
22:04
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22:04Community-based organisations (CBOs) are non-profits operating at the local level, albeit with limited resources at their disposal. They tend to be reliant on volunteers, responsive to the unique needs of their community and best placed to diagnose problems and identify solutions with residents. Many are financially excluded from donor funding beca…
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