Best Proactive Talent Podcasts (2025)

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#682: Consequential AI and customer loyalty with Raj De Datta, CEO of Bloomreach 25:26

2d ago25:26

25:26

If brand loyalty is so critical, why does it feel like most companies are treating it like an afterthought by propping it up with outdated programs and hoping customers won’t notice? Agility requires a complete rethinking of how we approach customer loyalty — not as an afterthought at the end of the funnel, but as a core driver of long-term brand v…

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268 - Why You Need to Break Up With Your Compulsion to Work with Brad Farris 47:47

2d ago47:47

47:47

Brad Farris shares how you can go from working obsessively in your business to the entrepreneurship freedom you desire to have.By Jamie Van Cuyk

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#681: Building a cohesive brand while personalizing every message with Emily Ward, Turnitin 25:54

4d ago25:54

25:54

With AI as an accelerant, marketing is evolving at a breakneck pace, and brands are being challenged to maintain authenticity while scaling globally. How do you build a cohesive, authentic brand identity across diverse markets, cultures, and digital platforms—all while leveraging AI-driven personalization? Joining me today is Emily Ward, VP of Glob…

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#680: Agile is about more than velocity, with Gabrielle Wieczorek 27:12

6d ago27:12

27:12

This show is brought to you by the Online Scrum Masters Summit, taking place virtually on June 17-19, with more information at: http://www.onlinescrummasterssummit.com What if the most powerful tool for driving agile transformation isn’t a framework or a ceremony—but a dashboard? Today’s guest believes data may be the most underused lever for agili…

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#679: Growing a brand by focusing on the details that matter with Dominic Minogue, Dirty Water 23:23

8d ago23:23

23:23

There are a lot of great ideas for products and brands out there, but sometimes the difference between success and failure lies in getting the details right and understanding the customers and users of your product. Today we’re going to talk about growing a brand by focusing on the details that matter. To help me discuss this topic, I’d like to wel…

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267 - Are These Resume Red Flags Actually Red Flags? 17:57

9d ago17:57

17:57

Explore the most common 'resume red flags' and consider whether they might be steering you away from valuable candidates.By Jamie Van Cuyk

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How Workforce Planning Drives Student Success 25:21

10d ago25:21

25:21

In this episode of Wake Up and Teach, host Nicola Soares, President of Kelly Education, sits down with Dr. Dan Sims, Superintendent of the Bibb County School District in Georgia, to talk about one of the most powerful levers in education: workforce effectiveness. With nearly three decades in public education, Dr. Sims shares how Bibb County’s strat…

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#678: AI gains emotional intelligence with Joshua Goldberg, Zenapse 23:56

10d ago23:56

23:56

Have you ever wondered why, despite having access to advanced AI tools, your marketing strategies still don’t hit the mark? Could it be that you’re focusing on the wrong data and missing the emotional connections that truly drive consumer behavior? Today we’re exploring the intersection of AI, emotional intelligence, and marketing with Joshua Goldb…

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#677: Why thought leadership is more important than ever with Benjamin Shapiro, host of the MarTech Podcast 36:19

13d ago36:19

36:19

If content rules, why does it feel like there are 100,000 royal families? In a world drowning in blog posts, videos, and AI-generated everything, content has never been more abundant—or more commoditized. So how do brands cut through the noise? Today’s guest has a few thoughts on that—and more. Ben Shapiro, host of the MarTech Podcast, has had fron…

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266 - Is Your Data Safe With Your Growing Team? with Nate Ginter 51:15

14d ago51:15

51:15

Nate Ginter returns to Growing Your Team to discuss the importance of properly protecting data for yourself, your business, and all your valuable clients.By Jamie Van Cuyk

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#676: The consumer is no longer navigating the map—they are the map, with Ken Hughes, the King of CX 36:22

15d ago36:22

36:22

The consumer is no longer navigating the map—they are the map. Welcome to the era of the Blue Dot Consumer: always centered, always scrolling, and always expecting the world to orbit around them. What does that mean for your brand? Everything. From the rise of instant gratification to the evolution of seven—yes, seven—active generations, the custom…

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#675: Being true to customers and your values with Phyllis Rothschild, CMO at Pete & Gerrys 30:10

17d ago30:10

30:10

Consumers today aren’t just buying products, or even experiences—they’re buying into values. As more people align their shopping habits with brands that reflect their personal beliefs, how can companies authentically connect with their audience without coming across as performative? Joining us today is Phyllis Rothschild, Chief Marketing Officer at…

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#674: The continued evolution of e-commerce with Eitan Koter, Vimmi 36:57

20d ago36:57

36:57

With the rapid rise of shoppable video, AI-driven recommendations, and immersive technologies like AR and VR, are traditional e-commerce strategies becoming obsolete? Today, we’re joined by Eitan Koter, Co-Founder and Co-CEO of Vimmi, a shoppable video SaaS company revolutionizing e-commerce. Eitan is also the host of the "Mastering eCommerce Marke…

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#673: Predictive and proactive customer experiences, with Vinod Muthukrishnan, Cisco 28:51

22d ago28:51

28:51

Customer expectations have skyrocketed—people now demand instant, personalized, and seamless interactions across every touchpoint. But are companies truly meeting these expectations, or are they still stuck in reactive customer service models? What if AI could completely transform the customer experience into something proactive, predictive, and ev…

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265 - The Problem With Paying New Employees More Than Current Employees 13:55

23d ago13:55

13:55

Listen in this episode as we identify the pitfalls of unequal pay between new and existing employees.By Jamie Van Cuyk

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#672: What can we learn from teaching others about AI? Featuring Greg Shove, CEO of Section 37:46

24d ago37:46

37:46

AI is no longer just a tool—it’s reshaping business strategy, workforce morale, and even personal productivity. But are executives truly prepared to treat AI as a strategic thought partner, or are they still viewing it as just another tech trend? Joining us today is Greg Shove, CEO of Section, an AI education company on a mission to train the next …

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#671: Going national while staying true to your local roots with Jay Rushin, H&H Bagels 22:27

27d ago22:27

22:27

How do you take something that's iconically local and make it feel authentic—everywhere? That’s the challenge facing every regional brand trying to scale. When your name is practically synonymous with a place—like H&H is with New York City—growth isn’t just about expansion. It’s about staying true to what made you iconic in the first place. Today, …

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#670: Embracing Chaos to Get Better Results with Mark DeCarlo 41:39

29d ago41:39

41:39

We talk a lot about agility, and today, we’re going to talk about how lessons of agility can come from unexpected places - like the set of Seinfeld - where - for those superfans like me - our guest played Alec Berg - which should be said in more of a Jon Houseman manner, and while guest starring there (plus other shows like Curb Your Enthusiasm, Tr…

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264 - How Your Team Can Raise Your Visibility on LinkedIn with Louise Brogan 52:27

1M ago52:27

52:27

Louise Brogan teaches business owners how to properly delegate LinkedIn activities and use LinkedIn to aid in hiring efforts.By Jamie Van Cuyk

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#669: It's already time to start planning for the holiday shopping season with Carey Cockrum, Cella by Randstad Digital 28:52

1M ago28:52

28:52

Retailers are facing a rapidly evolving landscape where consumer expectations, AI advancements, and social media platforms like TikTok are redefining engagement. It feels like the holiday shopping season just ended, but when do retailers start planning for the next one, and some retailers already behind the curve for this season? Joining us today i…

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#668: The Five Levels of AI with Courtney Baker, Knownwell 33:26

1M ago33:26

33:26

As AI continues to evolve, how can marketing leaders ensure they’re staying ahead of the curve instead of simply keeping up with it? And how do you navigate the complexities of using AI while maintaining a personal, human touch in your campaigns? Joining us today is Courtney Baker, Chief Marketing Officer at Knownwell and co-host of the AI Knowhow …

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#667: The Evolving Role of Visual Data in Construction with Marca Armstrong, Sensera 25:22

1M ago25:22

25:22

When you think of cameras in construction, do you see them as just security tools—or could they be the key to unlocking full jobsite intelligence? Joining us today is Marca Armstrong, Chief Marketing Officer at Sensera Systems, a leader in jobsite intelligence solutions. Over the past decade, Sensera Systems has transformed how construction teams u…

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263 - The Difference Between a Job Post and a Job Description 14:50

1M ago14:50

14:50

Tune in as we distinguish a job post from a job description to see what works best in pulling the right people for your team.By Jamie Van Cuyk

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#666: Balancing AI-driven efficiency and responsibility with Pasquale DeMaio, Amazon Web Services 27:29

1M ago27:29

27:29

For many brands, AI is revolutionizing customer experience, but with increased adoption comes widespread concerns about job displacement, ethical risks, and trust. Is AI truly enhancing human capabilities, or is it simply replacing them? And how can companies balance efficiency with responsibility in AI-driven CX? Joining me today is Pasquale DeMai…

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#665: Developing strategies that cut through the omnichannel noise, with Arianna Vogel, Foursquare 28:59

1M ago28:59

28:59

With the increasingly complex omnichannel customer journey, it seems like attribution is getting harder than ever—do you know which of your marketing tactics are really driving sales, or are you flying blind when it comes to measurement? Joining us today is Arianna Vogel, Senior Director of Product Marketing at Foursquare, a leader in location inte…

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#664: Tying CX outcomes to commercial goals with Markus Engel and Linzi Hindle at DHL 24:10

1M ago24:10

24:10

Recorded live at Medallia Experience in Las Vegas. Having a great customer experience is critical for many reasons, but some companies have had a hard time tying their success with CX to tangible ROI. Today we will talk about taking customer experience further and tying CX outcomes to commercial goals. To help me discuss this topic, I’d like to wel…

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262 - How Proactive Talent Development Impacts Company Success with Celina Mattocks 37:06

1M ago37:06

37:06

Celina Mattocks discusses the importance of talent development in your team for engagement, retention, and overall growth of your organization.By Jamie Van Cuyk

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Expanding the Education Workforce 24:56

1M ago24:56

24:56

In this episode of Wake Up and Teach, host Nicola Soares, President of Kelly Education, sits down with Brent Maddin, Executive Director of the Next Education Workforce at Arizona State University, to discuss how schools can rethink staffing models to better support educators and students. Brent shares how team-based teaching approaches can enhance …

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#663: AI in retail marketing with Uldis Baumerts, Bryj 27:23

2M ago27:23

27:23

As AI reshapes the retail advertising landscape, are you leveraging it as a competitive advantage, or are you at risk of being left behind in a data-driven world? Today, we’re joined by Uldis Baumerts, Chief Operating Officer of Bryj Technologies, a leader in driving AI-powered innovations for the retail industry. Uldis has extensive experience in …

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#662: Making your returns strategy a competitive advantage with Katherine Lehman, ReturnBear 18:24

2M ago18:24

18:24

We are here at ShopTalk 2025 at the Mandalay Bay in Las Vegas and seeing and hearing all about the latest in retail, e-commerce, and more. How much are your product returns costing your business—and how much opportunity are you leaving on the table by treating returns as a cost center instead of a competitive advantage? Today, I’m excited to welcom…

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#661: Creating a world-class student experience with Mike Milliron, IMG Academy 24:46

2M ago24:46

24:46

We are recording live at Qualtrics X4 in Salt Lake City and seeing and hearing all about how to create and enable amazing customer experiences. If the student experience is the heart of a world-class academy, what happens when you realize there is room for improvement—and what do you do about it? Today’s guest is Mike Milliron, Chief Operating Offi…

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261 - How to Effectively Review a Resume 20:44

2M ago20:44

20:44

Listen to the key tips and tricks in reviewing a resume so you can find the perfect candidate you are looking for.By Jamie Van Cuyk

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#660: Enabling and accelerating customer experience improvements using AI with Isabelle Zdatny, Qualtrics 26:56

2M ago26:56

26:56

We are recording live at Qualtrics X4 in Salt Lake City and seeing and hearing all about how to create and enable amazing customer experiences. Today we’re going to talk about enabling and accelerating customer experience success by augmenting your teams and processes with AI. To help me discuss this topic, I’d like to welcome Isabelle Zdatny, Head…

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#659: The current state of the job market with Sue Keith, Landrum Talent Solutions 26:45

2M ago26:45

26:45

This episode is brought to you by Landrum Talent Solutions, a national recruiting firm specializing in marketing and HR positions. We’ve talked about volatile job markets before on this show, but has it been anything like what is currently going on? What should marketers looking for employment be expecting, and what should employers looking to hire…

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#658: Winning retail by reducing customer frustration with Jean-Christophe Pitié, ContentSquare 22:42

2M ago22:42

22:42

We are here at ShopTalk 2025 at the Mandalay Bay in Las Vegas and seeing and hearing all about the latest in retail, e-commerce, and more. If customer acquisition costs are rising and conversion rates are falling, how will your brand survive the next wave of digital disruption—and who’s already getting it right? Today, I’m thrilled to be joined by …

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260 - Why Good Pay Isn’t Enough for Competitive Compensation with Caroline Tanis 44:25

2M ago44:25

44:25

Caroline Tanis discusses what makes up a good compensation plan that employers should offer their workers and where you can start if you feel like you can’t afford those plans.By Jamie Van Cuyk

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#657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42

2M ago22:42

22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences …

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#656: Integrating CX and EX to create better customer outcomes with Sasha Fard, Capital One 27:04

2M ago27:04

27:04

We are here at Medallia Experience at the Wynn in Las Vegas and seeing some examples of amazing customer experience and employee experience and the latest updates from Medallia. Companies often separate Customer Experience (CX) and Employee Experience (EX) into different silos, but what if the real key to competitiveness and long-term success is in…

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#655: AI and Automation in the supply chain with Nick Stuart, RSM 23:18

2M ago23:18

23:18

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. AI and automation are transforming retail operations, from customer experience to supply chain efficiency. But as we move into 2025, retailers face increasing tariffs, labor shortages, and cost pressures. How can AI not just improve margins bu…

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259 - Should You Delegate or Outsource Your Hiring? 13:56

2M ago13:56

13:56

Listen in this episode as we weigh the pros and cons of delegating vs outsourcing your hiring so you can decide what best aligns with your business.By Jamie Van Cuyk

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#654: Translating research into cross-functional strategic change with Adam Hagerman, Indeed 22:56

2M ago22:56

22:56

We are recording live at Qualtrics X4 in Salt Lake City and seeing and hearing all about how to create and enable amazing customer experiences. It’s important to collect customer experience data, but if it’s not driving change across your organization, is it really helping your business? Today we’re going to talk about making meaningful cross-funct…

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#653: Accelerating speed to insights using synthetic feedback with Ali Henriques, Qualtrics 30:54

2M ago30:54

30:54

We are recording live at Qualtrics X4 in Salt Lake City and seeing and hearing all about how to create and enable amazing customer experiences. How long would you like to wait to get customer insights? Weeks or minutes? Today we’re going to talk about how increasing the speed to insights can be a game changer for brands, and how synthetic feedback …

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#652: The power of multimodal AI with Dani Yogatama, Reka 22:21

2M ago22:21

22:21

Is your organization just jumping on the AI bandwagon, or do you have a solution that will support your company’s needs in the short and long term? Welcome to this episode, brought to you by Reka, a developer of industry-leading, multimodal, AI models that enable individuals and organizations to deploy generative AI applications. Today we’re going …

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258 - How to Create & Lead Innovative Teams with Amy Climer 40:05

2M ago40:05

40:05

Amy Climer shares her model and assessment scale she has developed that identifies what teams need in order to be creative together.By Jamie Van Cuyk

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Empowering Educators: Six Keys to Success 21:18

2M ago21:18

21:18

In this episode of Wake Up and Teach, host Nicola Soares, President of Kelly Education, is joined by Amy Bouque, Chief People Officer at Kelly, to explore the Six Elements of People Success. These elements—purpose, growth, clarity, well-being, empowerment, and connection—are essential for fostering engaged and resilient education teams. Nicola and …

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#651: AI and in-house creative teams with Jen Rapp, Superside 29:27

2M ago29:27

29:27

With AI’s ability to augment in-house creative teams, how does that change the way organizations should approach both their creative strategies and how they evaluate the value of creative as a business function? Today, we’re joined by Jen Rapp, Chief Marketing Officer at Superside. Jen has had key roles at iconic brands like Patagonia, Arc’teryx, D…

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#650: Maximizing your ad spend with Matt Wasserlauf, Blockboard 16:46

3M ago16:46

16:46

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. This year, many advertisers - especially retailers -- are being asked to do more with less. At the same time they have smaller budgets, they also must contend with an astonishing amount of waste: nearly 2/3 of every ad dollar spent actually go…

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#649: How to look at ROAS with Mitsu Kikuchi and Rocco Baldasarre of Shirofune 20:12

3M ago20:12

20:12

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. In digital advertising, are we chasing the wrong metrics? While short-term ROAS might look impressive, are we missing the bigger picture—whether those customers actually return? What happens when we shift our focus to Lifetime ROAS instead? To…

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257 - How You’re Slowing Down Your Recruiting Process 11:55

3M ago11:55

11:55

Are you getting in your own way from growing your small business? Listen in this episode as we share how to step aside and get the proper support you need.By Jamie Van Cuyk

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#648: Breaking down silos between paid and organic search with Matt Shenton, Croud 22:32

3M ago22:32

22:32

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. Retailers are constantly shifting budgets between paid search and SEO—but are they missing opportunities by treating them as separate silos? In 2025, with search evolving faster than ever, the real question isn’t "which channel is better?"—it’…

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Proactive Talent Podcasts

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