Making artificial intelligence practical, productive & accessible to everyone. Practical AI is a show in which technology professionals, business people, students, enthusiasts, and expert guests engage in lively discussions about Artificial Intelligence and related topics (Machine Learning, Deep Learning, Neural Networks, GANs, MLOps, AIOps, LLMs & more). The focus is on productive implementations and real-world scenarios that are accessible to everyone. If you want to keep up with the lates ...
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Private Practice Automation Podcasts
Gathering input from many successful cash-based practice owners, this podcast covers all components of starting or transitioning into the out-of-network/private-pay business model for your private practice. Though the host, Jarod Carter PT, DPT, MTC, and many interviewees are physical therapists, this information is applicable to most healthcare, fitness, and wellness-related businesses looking to decrease reliance on 3rd party payors, and increase cash-based revenue streams. We cover a huge ...
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Owning and running a private optometry practice is challenging—but help is here! The Cleinman Connect Podcast offers valuable insights from independent optometrists/practice owners, practice managers, and industry experts. Each episode features top performers or industry experts who share their success strategies for navigating common business and operational hurdles to grow and enhance practices. From marketing tips and team management to succession planning and financial strategies, our ex ...
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In a world where a nail artist can out-earn a licensed therapist, behavioral health professionals have no choice but to get scrappy, color outside the lines, and start writing our own rules. The old path—graduate school, licensure, paneled with insurance, packed calendar of 1:1s—is broken. It’s time for a new blueprint. That’s where Off the Chair comes in. We’re not just talking about surviving the grind, we’re exploring radically different ways to thrive. From building passive income stream ...
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This podcast is the only resource you need to learn how to market and grow your business as a counselor, psychologist, or therapist in private practice. Hosted by John Clarke, a licensed psychotherapist, and private practice consultant, this show is packed with powerful and effective techniques that will allow you to build your practice into exactly what you want it to be. If you want targeted marketing advice from a private practitioner who knows what it takes to build a practice, then you' ...
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The Clinician Holiday Reset Series Part I: Rest
32:39
32:39
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32:39Burnout doesn’t always mean you need more rest. Sometimes it means your nervous system is asking for a different rhythm—or even a different container for your work. In this special three part holiday series of Off the Chair, Dr. Colleen Long dives into the science of nervous system regulation, winter hibernation, and why clinicians feel more deplet…
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CBP 293: How to Create a Strategic Business Plan for the New Year and Level Up Your Cash Practice
15:27
15:27
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15:27As the year winds down, most practice owners feel the pull to "look back" and "plan ahead." But too often, that process turns into either a surface-level glance at revenue—or an overwhelming spiral of things you should have done better. That's not helpful. And it's not how you build a practice that actually supports the life you want. In this week'…
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Beyond chatbots: Agents that tackle your SOPs
45:53
45:53
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45:53As AI reshapes the workplace, employees and leaders face questions about meaningful work, automation, and human impact. In this episode, Jason Beutler, CEO of RoboSource, shares how companies can rethink workflows, integrate AI in accessible ways, and empower employees without fear. The discussion covers leveraging AI to handle routine tasks (SOPs …
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[Growth] The Importance of Tracking Data, Using KPIs, and Having Accountability in Your Practice
22:40
22:40
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22:40Meagan Staab is the Director of Client Support and Insights at Cleinman Performance Partners, a company that delivers business consulting and data-driven solutions for eye care practices. Under her leadership, Cleinman has developed benchmarking systems and client portals that help practices track 32 key performance indicators, with clients who eng…
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Redefining Success: A Therapist's Path to Peace with Sarah Olson
1:35:08
1:35:08
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1:35:08Burned out, questioning everything, and wondering if you’re allowed to want something different from your work and your life? This episode is for therapists, group practice owners, and mental health leaders who have hit a wall and know they cannot go back to “business as usual.” In this conversation, Sarah Olson opens up about slamming into burnout…
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CBP 292: How to Turn Any Entry Service Into a Full Plan of Care
9:56
9:56
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9:56A lot of Cash-Pay practices are doing something very smart right now. They're using entry-point services to get new customers in the door… things like specialty services and modalities (like shockwave therapy, red light sauna, etc), performance-based training, etc. And it works… Ads convert. Promotions fill schedules. New Patients and Revenue comes…
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Chris and Daniel talk with returning guest, Ramin Mohammadi, about how those seeking to get into AI Engineer/ Data Science jobs are expected to come in a mid level engineers (not entry level). They explore this growing gap along with what should (or could) be done in academia to focus on real world skills vs. theoretical knowledge. Featuring: Ramin…
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[Growth] Why You Should Consider Doctor-Driven Dispensing in Your Practice
16:24
16:24
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16:24Michelle Kelley is the Director of Ophthalmic Materials and Services and a licensed dispensing optician at the Southern College of Optometry, a leading institution for optometric education in the US. Under her leadership, the college dispenses over 20,000 frames annually and trains future optometrists in best practices for optical management, inclu…
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Autopsy of a Practice Part III: Your Not Broken, The Game is Rigged
52:09
52:09
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52:09Burned out, morally injured, and wondering if you’re the problem? Good news and bad news: it's not you, it's the system. This episode is for clinicians, group practice owners, and mental health leaders who feel trapped between their ethics, insurance demands, and the crushing weight of “doing it all.” In this conversation, we unpack the evolving ch…
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CBP 291: How One Practice Owner Built a Multi-Location, 7-Figure Practice by Mastering an Underserved Niche
47:33
47:33
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47:33When most clinicians think about scaling, they picture working more hours, taking on more risk, or grinding harder than ever. Jonathan Parr took the opposite path. He built a multi-location, seven-figure, cash-based practice by focusing on a niche most practice owners avoid… and by building systems that made growth predictable instead of overwhelmi…
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[Growth] How Your Online Presence and Automations Improve Patient Loyalty and Sales
19:50
19:50
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19:50Dylan Cunningham is the Head of Growth at Otto, an e-commerce and patient engagement platform that helps independent eyecare clinics thrive in the digital age by streamlining contact lens sales and automating patient communication. Under Dylan's leadership, Otto has enabled practices to compete with industry giants by implementing seamless online o…
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Technical advances in document understanding
49:18
49:18
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49:18Chris and Daniel unpack how AI-driven document processing has rapidly evolved well beyond traditional OCR with many technical advances that fly under the radar. They explore the progression from document structure models to language-vision models, all the way to the newest innovations like Deepseek-OCR. The discussion highlights the pros and cons o…
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Trailblazer Series: Transforming Leadership in Group Practices with Julianne Guinasso & Poonam Natha
52:44
52:44
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52:44In this conversation, the hosts discuss the challenges of leadership in group practices, emphasizing the importance of trauma-informed leadership and building a culture of trust. Dr. Colleen Long introduces Poonam and Julianne from Level Up Leaders, who share their journey from clinicians to leadership consultants. The discussion covers the signifi…
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Chris on AI, autonomous swarming, home automation and Rust!
1:37:09
1:37:09
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1:37:09This episode is a special crossover between the Practical AI podcast and The Changelog podcast. Chris was recently invited by longtime friends Jerod Santo and Adam Stacoviak, cohosts of The Changelog, to join them on the show. They discuss AI, drones, robotics, swarming technology, and the rise of high-performance edge computing with Rust. Chris po…
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[Growth] Stocked Right: The Training Guide to Better Board Management
39:14
39:14
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39:14Michelle Kelley is the Director of Ophthalmic Materials and Services and a licensed dispensing optician at the Southern College of Optometry, a leading institution for optometric education in the US. Under her leadership, the college dispenses over 20,000 frames annually and trains future optometrists in best practices for optical management, inclu…
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CBP 290: The Hidden Trend Costing You Patients — and How to Get Them Back
12:11
12:11
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12:11As insurance companies steadily cut Out-of-Network benefits and reimbursement, many Cash-Based practices are really feeling the impact. Patients who once received 40–50% back from self-claims suddenly get zero, and some respond with: "I just can't afford this anymore. I need to use my insurance." It's frustrating. It feels out of your control. And …
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Fireflies CEO, Krish Ramineni shares how the company is transforming AI-powered note-taking into a deeper layer of knowledge automation. He breaks down the technology behind real-time functionality like Live Assist, the user behavior patterns driving product evolution, and how Fireflies is innovating far beyond meetings. Krish also shares insights …
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The Strategy-First Approach To Rebranding Your Business With Kehna Kelly
12:09
12:09
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12:09Kehna Kelly is the Team Lead of Creative Services at POD Marketing, a company specializing in innovative branding and marketing solutions for businesses in the eye care industry. With over 10 years of experience in branding and design, Kehna has led creative strategy for brands such as POD Marketing, Free Smile Shop Dental Marketing, and recently s…
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Autopsy of a Practice: How Scarcity Mentality and Fear-Based Decisions Took Down a Seven-Figure Clinic [Part 1]
46:28
46:28
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46:28WATCH THE FULL VIDEO EPISODE HERE! This one is personal. In part one of our deepest dive yet, we begin the autopsy of a seven-figure practice that rose fast, broke even faster, and exposed what happens when the realities of a broken mental health system collide with raw human limits. This is not a business teardown. It is a confession, a reckoning,…
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CBP 289: How to Rise Above Cash-Based Competition
9:20
9:20
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9:20Competition in the Cash-Based PT world is rising—fast. If it feels like new Private-Pay practices are popping up every month in your area, you're not imagining it. Clinicians are leaving insurance jobs, jumping Out-of-Network, and launching Cash-Based practices at the fastest rate we've ever seen. So here's an inconvenient truth: Longer, One-on-one…
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Waymo’s VP of Research, Drago Anguelov, joins Practical AI to explore how advances in autonomy, vision models, and large-scale testing are shaping the future of driverless technology. The conversation dives into the dual challenges of building an onboard driver and testing that driver (via large scale simulation). Drago also gives us an update on w…
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[Marketing] Search Engine Optimization: What Really Matters
24:44
24:44
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24:44Claire Laurie is the Team Lead of SEO at Marketing4ECPs, a company that specializes in developing and executing digital marketing strategies for eye care professionals. Over the past four years, Claire has helped numerous practices increase their online visibility and attract more patients, contributing to the company's impressive reputation in the…
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Trailblazer Series - From Burnout to Balance: The Clinician’s Path to Freedom, Impact, & Legacy with Gordon Brewer
42:33
42:33
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42:33WATCH THE FULL VIDEO EPISODE HERE! What happens when you finally pause long enough to ask, “Is this really the life I built my practice for?” In this conversation with Gordon Brewer, LMFT, founder of The Practice of Therapy Podcast, Kingsport Counseling Associates, and PsychCraft Network, we explore what it means to move from burnout to balance thr…
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Dan and Chris unpack whether today’s surge in AI deployment across enterprise workflows, manufacturing, healthcare, and scientific research signals a lasting transformation or an overhyped bubble. Drawing parallels to the dot-com era, they explore how technology integration is reshaping industries, affecting jobs, and even influencing human cogniti…
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[Transitions] The Basics of Planning Your Exit From Optometry
28:36
28:36
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28:36Al Cleinman is the Founder of Cleinman Performance Partners, a leading consulting firm that has served as optometry's trusted business advisor for over 35 years, specializing in practice transitions, growth strategies, and innovative solutions for eye care professionals. Under Al’s leadership, the firm has helped hundreds of optometry practices nav…
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Trailblazer Series: How Shalene Kite Rebuilt Her DBT Practice and Redefined Clinician Burnout
52:46
52:46
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52:46WATCH THE FULL VIDEO EPISODE HERE! In this episode of Off the Chair, host Dr. Colleen Long sits down with Shalene Kite, LPC, DBT LBC, RYT, founder of DBT of South Jersey and Rebel Mente, to talk about how she transformed her DBT practice into a thriving business that challenges clinician burnout and empowers therapists to build freedom through alig…
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CBP 288: Recurring Cash-Pay Revenue in Private Practice – How to Get Yeses to your Maintenance Memberships
17:48
17:48
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17:48By Dr. Jarod Carter
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Dan and Chris sit down (again) with Jared Zoneraich, co-founder and CEO of PromptLayer, to discuss how prompt engineering has evolved into context engineering (and while loops with tool calls). Jared shares insights on building flexible AI applications, managing tool calls, testing and versioning prompts, and empowering both technical and non-techn…
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[Growth] From Science to Sales - Educating Patients on Treatment Plans
33:35
33:35
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33:35Kimberly Friedman, OD FAAO, is an optometric physician and serves as Vice President of Education and Scientific Affairs at PRN Vision Group, a company that provides evidence-based omega-based nutraceuticals and ocular health products to support eye care professionals and patients worldwide. Under her medical education leadership, PRN Vision Group a…
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AI, Automation Examples & Etsy Empires — AI Tech That Gets You Off the Chair (and Back Your Time)
47:25
47:25
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47:25If you’ve ever caught yourself thinking, “There’s got to be a smarter way to run this practice,” this episode is for you. Dr. Colleen Long takes you behind the scenes of AI automation examples and tools that are helping the modern therapist finally reclaim time without sacrificing quality, connection, or creativity. From real-world AI for clinician…
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If you've ever wondered whether niching down could really accelerate your practice growth, this episode is your answer. I sat down with longtime Mastermind member Danielle Vernon, founder of Scolio Austin, to talk about how she built a thriving Cash-Based practice around a single, underserved niche—and turned it into a referral-generating machine. …
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In this fully connected episode, Daniel and Chris explore the emerging concept of tiny recursive networks introduced by Samsung AI, contrasting them with large transformer based models. They explore how these small models tackle reasoning tasks with fewer parameters, less data, and iterative refinement, matching the giants on specific problems. The…
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[Ownership] What To Consider When Insuring Your Practice
25:35
25:35
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25:35Andrew Davis is a Commercial Placement Broker and Account Manager at Wilson M. Beck Insurance Services Alberta, a boutique insurance brokerage specializing in customized insurance solutions for commercial clients across Canada. He brings extensive experience in policy placement, risk management, and client service, with a growing focus on supportin…
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Halloween: Spooky Finances Edition with Lori Atwood, CFP
41:25
41:25
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41:25Therapists talk about everything except money, and that cost could be leaving you with money anxiety. Too many therapists feel financially drained even while helping others heal. The truth is, avoiding your numbers only fuels money anxiety and keeps you from the financial empowerment you deserve. In this Halloween: Spooky Finances Edition with Lori…
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CBP 286: Lesser-Known Rules on Medicare and Cash Pay PT
6:51
6:51
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6:51If you treat (or plan to treat) Medicare beneficiaries in a Cash-Based model, this week's short but crucial podcast episode is for you. There's a lot of confusion about about the topic as a whole, and even more confusion when it comes to allowing or not allowing self-claims in the scenarios of: "Medicare as a secondary" Medicare as primary, but hav…
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Dealing with increasingly complicated agents
54:56
54:56
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54:56As AI systems move from simple chatbots to complex agentic workflows, new security risks emerge. In this episode, Donato Capitella unpacks how increasingly complicated architectures are making agents fragile and vulnerable. These agents can be exploited through prompt injection, data exfiltration, and tool misuse. Donato shares stories from real-wo…
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[Marketing] Digital, Traditional, and Best Practices for Marketing in Optometry
25:17
25:17
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25:17Kate Virzi is the Director of Sales & Client Success at Marketing4ECPs, a digital marketing agency that helps eye care professionals grow their practices. With over 15 years of experience in sales, advertising, and client strategy, Kate has extensive expertise in helping businesses grow. She leads initiatives focused on driving patient acquisition,…
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The Healer’s Exit Plan: Identity, Legacy & What Comes After the Chair
1:00:06
1:00:06
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1:00:06What if leaving the char wasn’t the end of your career, but the beginning of your healing? If you’ve ever felt torn between ambition and exhaustion, this conversation is for you. In this raw and unfiltered episode, we sit down with Gabrielle Juliano Vilani, a licensed clinical social worker who built and sold a seven-figure group practice, only to …
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CBP 285: The Only Patient-Producing Approach That Never Stops Working
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11:28Most social-media tactics come and go. The algorithm changes, trends fade, and what worked three months ago might be dead today. That's why I rarely create public content about social-media marketing—because most of it isn't evergreen. But in this episode, I share the one approach that always works to generate real patients, no matter the year, the…
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The impact of AI on the workforce: A state-level case study
44:04
44:04
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44:04Daniel sits down with Chelsea Linder, VP of Innovation and Entrepreneurship at TechPoint, to explore the what AI innovation and impact look like on the ground. They discuss Chelsea's journey from the VC world into economic development/ innovation, the growth of an AI innovation network in Indiana (funded by the SBA), lessons learned from fostering …
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Marketing Dry Eye Equipment & Treatments in Your Practice With Dennis Evans Jr.
25:16
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25:16Dennis Evans Jr. is the Director of Professional Relations at DryEye Rescue, a company that helps eye care providers expand their dry eye services and supply doctor-recommended products. He leads provider development and practice implementation initiatives to support doctors in boosting patient compliance and revenue. Under his guidance, DryEye Res…
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We are NOT Family: Leadership Resets for Therapists
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CBP 284: How to Stop Patients from Dropping Off After the Eval
10:15
10:15
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10:15…Patients who show up for the eval, and never come back. They book once, and at the end of the first appointment: "I'll just see how I do with these exercises." Or "I need to watch my expenses, so I'm gonna try an in-network clinic." Sound familiar? In this episode, I coach a Mastermind member through this exact issue—and share the exact scripts I …
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Helping Optometrists Overcome Business Challenges and Build Strong Teams With Kevin Wilhelm
19:17
19:17
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19:17Kevin Wilhelm is the CEO of Cleinman Performance Partners, a consulting firm that helps optometry practices grow their business operations and drive performance. He also co-founded POD Marketing, which acquired Cleinman in 2025. In his role, he sets the firm’s strategic vision and oversees all consulting, HR, and practice transition services to hel…
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I Don't Have Time: The Shawshank Conundrum
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42:18
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42:18If you’ve ever whispered I don’t have time while drowning in back-to-back sessions, paperwork, and payroll, you’re not alone. The truth is, most clinicians stay stuck in therapist burnout and therapist fatigue, convincing themselves they’ll “figure it out later.” But later never comes. In this conversation, we unpack the Shawshank Conundrum - the h…
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Longtime friend of the show Rajiv Shah returns to unpack lessons from a year of building retrieval-augmented generation (RAG) pipelines and reasoning models integrations. We dive into why so many AI pilots stumble, why evaluation and error analysis remain essential data science skills, and why not every enterprise challenge calls for a large langua…
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CBP 283: Fortune in the Follow-Up: The Simple System to Win Back Patients Who Leave for Insurance
11:09
11:09
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11:09Let's face it: insurance companies aren't just screwing over private practices… they are pulling the rug out from under our patients as well. Once upon a time, they'd file a self-claim and get 40–50% back. Now? Quite often it's Zero. That means more and more patients—sometimes even loyal ones you've treated for years—are saying, "I can't afford thi…
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Creating Face-To-Face Opportunities With Your Patients Through Products and Social Media
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40:56
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40:56Sarah Vinson is the Owner and CEO of Lunette USA, a woman-owned company that imports and distributes luxury eyewear exclusively to independent optical boutiques across the US. She emphasizes building genuine partnerships with these independent opticians and helping them distinguish their practices. Sarah brings considerable experience in small-busi…
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Creating a private AI assistant in Thunderbird
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53:08In this episode, Daniel and Chris are joined by Chris Aquino, software engineer at Thunderbird to hear the story of how they developed a privacy-preserving AI executive assistant. They discuss various design decisions including remote (but confidential) inference, local encryption, and model selection. Chris A. does an amazing job describing the jo…
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Retreats, Rest & Revenue: The Dual Life of a Clinician-Entrepreneur
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58:14
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58:14Feeling fried, curious about therapist retreats, or secretly dreaming of side hustles for therapists that will actually restore you? We get it - and we made this episode for clinicians who want rest and revenue without the shame spiral. We sit with Amy Johnston, founder of The Exhale Collective, to unpack how a practicing clinician builds therapist…
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