Best Pbsa Podcasts (2025)

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Has the 25/26 season been tough for PBSA? Should void beds be a Plan A? Later living housing targets, Uni mergers, The impact of a new housing secretary. Do more 18 year olds going to uni mean more in ... 47:20

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7d ago47:20

47:20

Send us a text Sarah, Dan and Deenie are back with a brand new season of Housed, dissecting and discussing some fresh new topics from the world of shared living. This week insights: - The impact of the new Housing Secretary - Why does affordable just mean 'old'? - More 18 year olds going to uni = more in student accommodation? - Why has the 25/26 s…

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Episode 46: Behind the Screens with PBSA Chairs: What Really Happens Behind PBSA’s Gavel 55:08

10d ago55:08

55:08

Send us a text Think carrying the PBSA gavel is all formality and boardrooms? Think again. When three Chairs sit down together, you get a mix of wisdom, war stories, and a few moments that prove even industry leaders don’t take themselves too seriously. In this episode, I bring together Tim Gordon, Chad Ascar, and Scott Maloney—the current chair, t…

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Driving Building Performance with Jonathan Burridge (Utopi) 51:14

13h ago51:14

51:14

In this week’s Pillow Talk Sessions, Jessica Gillingham and Kristian Lupinski sit down with Jonathan Burridge, Founder & CEO of Utopi, to explore how his company is helping operators cut costs, reduce carbon, and improve resident engagement through data-driven technology. 💡 Highlights include: ⚡ How Utopi uncovered 1,400% energy consumption varianc…

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Episode 47: Transforming Background Screening in India with Chetan Desai 36:17

2d ago36:17

36:17

Send us a text What do background screening, the Indian Army, and vinyl records have in common? On the surface, nothing—until you meet Chetan Desai. From serving as a weapons instructor and mountaineer to founding one of India’s first background screening firms, Chetan’s story is proof that discipline, curiosity, and just a little obsession (with b…

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Why London's Student Housing Market Plays by Different Rules - recorded LIVE in partnership with Fusion 27:31

14d ago27:31

27:31

Send us a text Sarah, Dan and Deenie are joined by Chris Cater, Richard Ward and Sarah Turner-Jones to talk about the London Masterplan. This episode was recorded in-front of a live audience at opening of the new Fusion PBSA building in Brent Cross Town. The panel discuss why London is treated so differently to the rest of the UK: - How are differe…

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The Future of Smart Stays with Dr. Josef Vollmayr (Limehome) 47:13

15d ago47:13

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In this week’s Pillow Talk Sessions, Jessica Gillingham and Kristian Lupinski sit down with Josef Vollmayr, Co-Founder & Managing Director of Limehome, to explore how the company is reshaping hospitality across Europe with efficiency, design, and digital-first operations. 💡 Highlights include: 🌍 Why most travelers now value clean, functional stays …

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Episode 45: How Catherine Aldrich Brame Shaped Accreditation & Industry Standards in Background Screening 42:52

16d ago42:52

42:52

Send us a text What if the very foundations of background screening—the databases, the processes, the standards—were shaped by someone who once started out answering phones as a young mom just trying to make it work? That’s the story of Catherine Aldrich Brame. From building the first national criminal databases at CDB Infotech, to scaling Accurate…

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Episode 44: She Said ‘Short-Term Stop’, Background Screening Said ‘Lifetime Contract’ – Susie Thomson’s Journey 48:35

23d ago48:35

48:35

Send us a text What does leadership look like when it’s built on resilience, curiosity, and an unwavering belief in people? For Susie Thomson, it looks like a career that has taken her from the ground floor of her family business to the top ranks of global background screening. She helped create Security Watchdog, guided its growth through acquisit…

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Cultivating Tomorrow's Leaders: Building Bridges Across PBSA featuring Kelly-anne Watson, Romy Levin and Jon Badge 44:39

26d ago44:39

44:39

Send us a text The final episode in this special mini series with The Class Foundation and we are asking “How do we cultivate the PBSA sector leaders of tomorrow?” Dan and Sarah are joined by Kelly-anne Watson of The Class Foundation as well as two brilliant leaders from the sector marketing expert Romy Levin and Jon Badge of We are Homes for Stude…

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From Leases to Loyalty: Reimagining Rentals with Kevin Murphy (Renew) 39:53

29d ago39:53

39:53

In this episode of Pillow Talk Sessions, Jessica Gillingham and Kristian Lupinski sit down with Kevin Murphy, Co-founder & COO of Renew, to explore how multifamily operators can turn one of their biggest weaknesses—renewals—into a relationship-driven advantage. 💡 Highlights include: 🏘️ Why renewals should start on day one, not 60 days before expiry…

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Episode 43: Dare to Disrupt: Four Innovators Share Bold Visions for the Future of Screening 52:29

30d ago52:29

52:29

Send us a text What happens when you take four professionals from different corners of the background screening industry—each with unique expertise, bold ideas, and a willingness to shake things up—and put them together on one stage? You get disruption. In this special episode, I sit down with Andrew Cashman, Tressa Fullard, Kevin Horval, and Oakle…

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Episode 42: From “Temporary Job” to Lifelong Calling: Bobby Shank’s Journey in Background Screening 41:36

1M ago41:36

41:36

Send us a text What if the path you thought would be temporary turned out to be the foundation of a lifelong calling? That’s the story of Bobby Shank. With a degree in finance and even a chapter of life spent in Costa Rica, Bobby never expected that joining his family’s business, Roundstone, would anchor him in the background screening industry for…

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The Collaboration Revolution in European Student Housing Featuring Kelly-anne Watson and Frank Uffen from The Class Foundation 37:53

1M ago37:53

37:53

Send us a text In episode two in this three-part mini series we are focusing on regional frameworks and some of the lessons learned from the key four markets of the UK, Italy, Spain and the Netherlands. Dan, Deenie and Sarah are joined by Kelly-anne Watson and Frank Uffen to discuss: • National action frameworks being developed to coordinate housin…

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Everything Is Hospitality – A Vision for Vertical Living with Philip Grace (Bob W) 52:07

1M ago52:07

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In this week’s Pillow Talk Sessions, we go behind the brand with Philip Grace, CDO at Bob W, to unpack the company’s vision of hospitality-first, asset-light, and tech-forward living across Europe. 💡 Inside the episode: 🏘️ Bob W’s vertical villages that combine apartments, workspaces, restaurants, and rooftop pools 🤝 How strategic partnerships beat…

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Episode 41: Michelle Leblond: The Strategic Mind Behind Background Screening Excellence 55:17

1M ago55:17

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Send us a text Imagine a professional who lives and breathes accuracy, thrives under the weight of compliance, and leads teams through constant industry evolution—then drop her into the challenging arena of public records and high-stakes client expectations. That’s Michelle Leblond, a master at turning complexity into clarity. In this episode, Mich…

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Episode 40: The Screening Industry Through Les Rosen’s Eyes 1:02:15

2M ago1:02:15

1:02:15

Send us a text How does a criminal defense attorney end up transforming the background screening industry? In this special 40th episode, I take a turn in the guest seat to share my unexpected journey—from representing clients in the courtroom to founding Employment Screening Resources and writing one of the earliest FCRA compliance manuals. Along t…

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Reinforcing Student Accommodation in Europe with special guests Frank Uffen and Kelly-anne Watson from The Class Foundation 37:37

2M ago37:37

37:37

Send us a text Housed has partnered up with The Class Foundation to bring you a special three-part mini series, getting under the skin of the importance of student housing strategy across Europe and warming the shared living sector up for the The Class Conference 2025 taking place in Lisbon this November. In this episode 'Reinforcing Europe', Dan, …

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Designing the Future of Urban Living with Nuno Jorge Trigo (FEEL GROUP) 43:05

2M ago43:05

43:05

This week on Pillow Talk Sessions, hosts Jessica Gillingham and Kristian Lupinski sit down with Nuno Jorge Trigo, Co-Founder & Co-CEO of FEEL GROUP, to discuss how the company is reshaping hospitality through its vertical building model. 💡 Key insights include: 🏙️ How combining co-working, serviced apartments, and events is changing the way we live…

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Episode 39: Summa McCosker: Building a Global Background Screening Empire from the Ground Up 40:43

2M ago40:43

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Send us a text What kind of person can turn a local startup into a global standard-setter—navigating legal landscapes, scaling teams, and staying human through it all? That’s the kind of trailblazing journey we explore in this episode. In this episode of Behind the Screens, I had the privilege of sitting down with Summa McCosker, a dynamic force in…

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Episode 38: The Man Behind the Screening Curtain: Curt Schwall’s Legacy on Education and Compliance 44:05

2M ago44:05

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Send us a text Can one person transform background screening by mastering compliance, reshaping operations, championing public access, and still give back through mentorship and public service? Meet the man doing exactly that, and discover how leadership is built one deliberate choice at a time. In this episode, I sit down with someone I’ve known s…

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Audience Q&A Special: Is BTR better than PBSA? Is the Uni Resi Experience still Relevant? What do Neurodiverse Residents Need? And Rental Growth vs Ops Budgets. 41:22

2M ago41:22

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Send us a text For the last episode in season four of Housed we opened the floor to our listeners and asked them to send in any questions. A huge thank you to Matt Burton of UPP, Seb Horst of Host, Benjamin Hall of LOFT, Noella Colingridge and Tom Ferber of HOMIE for contributing. Sarah, Dan and Deenie discuss: - Is a uni residential experience sti…

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A Vision for Flexible Living with Ed Ellerington (Packaged Living) 45:48

2M ago45:48

45:48

This week on Pillow Talk Sessions, hosts Jessica Gillingham and Kristian Lupinski welcome Ed Ellerington, Founder & CEO of Packaged Living, to explore what it really means to bring a customer-first, tech-smart, and vertically integrated mindset to rental housing. 💡 In this episode: 🏘️ Why the UK needs garden living and better single-family rental o…

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Episode 37: Nancy Alt Explains Why Compliance Begins with People, Not Paper 48:08

2M ago48:08

48:08

Send us a text What does it take to shape an entire industry from the inside out—while mastering compliance, leading operations, and serving the public good? It takes vision, grit, and a whole lot of hats—and this episode is proof of exactly that. In this episode, I sit down with Nancy Alt, founder of Tweak the Core, who’s spent decades navigating …

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Are we failing at training our People? Sales in PBSA v Leasing in BTR (and which one is right?) Building the 50,000 later living homes needed and we explore AI with The Class Foundation Community Hubs ... 36:30

3M ago36:30

36:30

Send us a text Technology should be transforming the shared living sector, with AI presenting both opportunities and challenges for marketing professionals across PBSA and BTR. We explore how artificial intelligence will reshape property operations while emphasizing the human skills needed to thrive in this changing landscape. But without the right…

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Episode 36: Dawn Standerwick: The Powerhouse Who Knows Every Corner of Background Screening 31:57

3M ago31:57

31:57

Send us a text What do you get when you combine relentless curiosity, unmatched versatility, and a passion for people? You get Dawn Standerwick—a powerhouse in the background screening industry whose career defies simple titles. From onboarding and marketing to compliance and criminal records, she’s worn every hat and rocked them all. In this episo…

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Controversy about Housing Supply, Comparing Glastonbury to Shared Living, Having it all and Why are Affordable Rooms only for University Nominations? 43:31

3M ago43:31

43:31

Send us a text The Housed Podcast team examines sustainability in shared living by comparing Glastonbury Festival's impressive renewable energy achievements with the current state of PBSA and BTR sectors, questioning why purpose-built accommodation struggles with basic green initiatives. • Many PBSA and BTR operators pay lip service to sustainabili…

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Reimagining the Student Experience with Suraiya Comunello (Nido Living) 40:10

3M ago40:10

40:10

This week, we’re joined by Suraiya Comunello, CMO at Nido Living, for a deep dive into what truly matters to today’s students—and how operators can meet those expectations through service, design, and wellbeing. From cultural contrasts in booking behavior to the rise of digital-first decision-making, Suraiya offers a rare, international perspective…

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Episode 35: The Background Screening Puzzle: How Kathleen Nottingham Turns Complexity into Career Growth 41:40

3M ago41:40

41:40

Send us a text How do you transform operations, compliance, and public records into a career you love—and lead others to love it too? Kathleen Nottingham didn’t just find her path in background screening; she built it brick by brick, puzzle by puzzle, from public record researcher to SVP at ScoutLogic and a seat on the PBSA Board of Directors. In t…

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Latest Impacts For Universities and PBSA, The Building Safety Act Process, Viable Options For Later Living, The Coliving vs Studio BTR Terminology Debate PLUS Ask The Expert Feature on the Renters' Rights ... 42:35

3M ago42:35

42:35

Send us a text Sarah, Dan and Deenie are back for episode 65, this week's episode covers: How UAE student restrictions are sending shockwaves through the UK university system. Several institutions falling outside the global top 200 rankings—including UCLan, City University, and Heriot-Watt—now face losing hundreds of international students who prov…

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Episode 34: Just Get It Done — Larry White on Leadership, Legacy & the Future of Screening 34:55

3M ago34:55

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Send us a text From rural Oklahoma to boardroom strategy sessions—how does one man turn old-school values into modern industry influence? In this episode, I sit down with Larry White—a man whose title should come with the initials GSD (Gets Stuff Done). Larry is the current COO at JDP and has been a leader at some of the most influential names in t…

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Data-Driven Sustainability in Shared Living: The Utopi Story with special guest Jonathan Burridge 43:18

3M ago43:18

43:18

Send us a text Latest Housed episode with special guest Jonathan Burridge, Co-Founder and CEO of Utopi. Sarah, Dan and Deenie are joined by Jonathan to discuss digital solutions to sustainability in shared living, the key themes covered in this episode include: Smart buildings aren't just collecting data—they're transforming how we live. In this co…

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The Coliving Playbook with Mayank Pokharna (Everything Coliving) 50:37

3M ago50:37

50:37

The coliving industry is booming—but how you scale matters. In this episode of Pillow Talk Sessions, hosts Jessica Gillingham and Kristian Lupinski sit down with Mayank Pokharna, CEO of Fllat.com and Founder of Everything Coliving, to unpack the operational, cultural, and economic realities of coliving on a global scale. 💡 Key topics: 🛠️ Why gettin…

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Episode 33: Behind the Fine Print: Rebecca Kuehn on the Legal Heart of Background Screening 49:21

3M ago49:21

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Send us a text Ever wonder how the perspective of a former FTC insider could reshape your understanding of compliance in background screening? In this episode, I talk with Rebecca Kuehn, who’s journeyed from enforcing federal consumer protection laws at the FTC to guiding companies through the ever-evolving maze of FCRA compliance. With a sharp leg…

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How Flexible are Contracts Really? Homeviews BTR Report, The Key Feature not Being Communicated and AI in Planning. 34:26

3M ago34:26

34:26

Send us a text Stepping away from remote recording, the Housed - Shared Living Podcast team gathers in-person at a London studio to tackle pressing issues reshaping the shared accommodation landscape in Episode 63. Following energetic feedback from their UKREiiF coverage, the hosts reveal ongoing conversations to create a dedicated hub for PBSA, BT…

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Episode 32: The Original Screening Attorney: Lessons from 40+ Years in the Legal Trenches with Larry Henry 48:46

4M ago48:46

48:46

Send us a text What if the unsung architect of your industry was never after the spotlight—just the truth? In this episode of Behind the Screens, I sit down with Larry Henry—the very first lawyer dedicated to background screening compliance under the FCRA, dating back to 1981. Who was defending FCRA compliance before most of us knew what that even …

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Beyond 9-to-5: Creating Spaces That Serve 24/7 Lives, Is PBSA less sexy than BTR and coliving? The Highs and Lows of UKREiiF and Will the UK see a Resurgence of International Students? 35:38

4M ago35:38

35:38

Send us a text Episode 62! And this week the hosts, Deenie, Sarah and Dan are discussing some of the content and themes from UKREiiF and all the shared living news from the last couple of weeks including: - The highs and lows of UKREiiF - Is PBSA less sexy than BTR and coliving? - Is the night time economy considered when designing spaces? - Will t…

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Live Special — Experience is the New Amenity 54:29

4M ago54:29

54:29

This week on Pillow Talk Sessions, we’re excited to release our first live-recorded episode, where we brought industry leaders together to unpack the future of resident experience in front of a live audience. Hosts Jessica Gillingham and Kristian Lupinski are joined by: 🔹 Freya Richard (Vertus) 🔹 Philippa Wagner (PeoplePlacesSpaces) 🔹 Mitch Hammond…

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Episode 31: Born Into Background Screening, Built for Leadership: Conversation with Brittany Bollinger - Boyle 27:04

4M ago27:04

27:04

Send us a text Have you ever met someone who knew what they wanted to do with their life at age 12—and then actually did it? Almost every guest on this podcast has shared how they stumbled into background screening by accident. But not Brittany Bollinger Boyle. While most kids were dreaming about being astronauts or rock stars, Brittany was dreamin…

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Episode 30: Learn, Grow, Expand: How Laura Randazzo Turned Curiosity into a Successful Career in Background Screening 28:17

4M ago28:17

28:17

Send us a text Meet Laura Randazzo—a powerhouse professional whose journey from entry-level verification specialist to Chief Operating Officer and national voice in background screening is nothing short of inspiring. In this episode, we trace her path through the rapidly changing landscape of screening technology, regulatory hurdles, and leadership…

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The Dangerous Data Driving Student Housing, PBSA Headwinds, Immigration Mixed Messages, Hypermixity and Youth Mobilility 41:04

4M ago41:04

41:04

Send us a text We are on Episode 61 and this week the hosts, Deenie, Sarah and Dan are discussing some of the content and themes from the recent Student Housing Conference by LD Events. The episode covers; - Is agent data dangerous? - PBSA headwinds - Immigration mixed messages - The complexities around hypermixity and where are real opportunities …

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Navigating Reform in Build-to-Rent with Rachel Hanniquet-Brooking (APO Group) 43:10

4M ago43:10

43:10

This week on Pillow Talk Sessions, Jessica Gillingham and Kristian Lupinski are joined by Rachel Hanniquet-Brooking, Managing Director of APO Group LTD, to explore the state of the UK rental market—and how Build-to-Rent operators can prepare for seismic change. 💡 Tune in to hear Rachel’s perspective on: 🧾 The impact of the Renters Reform Bill on no…

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Episode 29: The Man Behind CRA Zoom: Derek Hinton on Accreditation, Innovation, and the Evolution of Screening 46:02

4M ago46:02

46:02

Send us a text I sat with Derek Hinton for this week’s episode—a pioneer who’s been shaping the screening industry since 1984. From helping launch the first digital driving records to building CRA Zoom and co-authoring the Criminal Records Manual, Derek has played a pivotal role in how compliance, accreditation, and innovation collide. This episode…

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All-inclusive bills: the end of an era? Is entering industry awards worth it? And an exclusive interview about the Housing (Scottish) Bill 41:07

4M ago41:07

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Send us a text We are on Episode 60, and this week the hosts; Deenie, Dan and Sarah are discussing: - The latest Youth Forum research on students and sustainability - Recycling: are we going far enough? - Key drivers for renters: is it cost or sustainability? - All-inclusive bills: time we moved away from them? - Industry awards: should you be ente…

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Episode 28: Sachin Aggarwal on Building a Global Background Screening Powerhouse—One Country (and Mango) at a Time 35:01

5M ago35:01

35:01

Send us a text What happens when a tech-savvy engineer with a passion for mangoes, a background in global consulting, and an MBA from New York turns his attention to building one of the most respected background screening companies in the world? In this episode, I sit down with Sachin Aggarwal, Director at AMS Inform, to explore how a career that s…

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Who is responsible for educating tenants? Why are operators changing management companies? Are students using AI to check tenancies and what will happen to PBSA stock in Glasgow in the future? 36:02

5M ago36:02

36:02

Send us a text This week Deenie, Sarah & Dan are discussing: - Changing management companies - The Housing Hand report Understanding Renters in 2025 - Why we need to be educating renters - The Renters Rights’ Bill - Using AI for researching how to rent - Addressing affordability - Student Crowd data on PBSA stock in Glasgow. Thank you to our season…

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Hospitality Rewired with Simone Puorto (Travel Singularity) 53:25

5M ago53:25

53:25

Jessica Gillingham and Kristian Lupinski sit down with Simone Puorto, Founder of Travel Singularity, to unpack how technology, empathy, and adaptability are reshaping the future of hospitality. 💡 Tune in to explore: 🔹 How tech can amplify human connection, not replace it 🔄 Why hospitality design must respond to human rhythms, not rigid formats 🏠 Wh…

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Episode 27: Andy Hellman’s Global Journey Through Background Screening & Data Privacy 38:47

5M ago38:47

38:47

Send us a text How does a guy go from managing concrete budgets in Virginia to shaping international privacy frameworks from Milan to Singapore? The answer lies in one of the most unexpected—and inspiring—career journeys in the background screening industry. In this episode, I talk with the elusive “third amigo” himself—Andy Hellman—a man whose car…

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Are Marketplaces Killing Direct Bookings? Why Laundry Facilities Are a Critical Accommodation Feature, Segregating Students, Twin Rooms and Sector Terminology 43:15

5M ago43:15

43:15

Send us a text Our latest episode kicks off with the hosts, Sarah, Dan and Deenie discussing listener feedback. With thanks to Tom Sutcliffe of Scape, Max Beilby from Vita Student and Aaron Bailey from Yugo for their input. Also, a big thank you to John Stotter-Marden from Washstation for providing us with facts and details on laundry facilities. W…

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Episode 26: How Marc Linchuck Navigated Chaos, Change, and Innovation 35:44

5M ago35:44

35:44

Send us a text Have you ever stopped to think about what grit, perseverance, and a little bit of luck it takes to build a background screening business from scratch? Imagine navigating a world of fax machines, colored file folders, and constant tech disruption—all while trying to stay ahead of the curve. In this episode, I sit down with Marc Linchu…

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Marketplace Challenges, Twin Rooms: The Missing Key to PBSA Affordability? Is dual occupancy really for two people? Why all the single occupancy studios? 1:00:47

5M ago1:00:47

1:00:47

Send us a text This episode of Housed covers: - Why twin rooms are rarely seen in PBSA? - What a dual occupancy studio really means and why developers are building single occupancy coliving schemes - Does the PBSA booking season look rosy? - The conflict between investors and operators when it comes to positivity vs realism - Dan is desperate to di…