The MSP Sales Podcast digs into the philosophy, strategy, sales training, and techniques that allow a managed service provider to meet their maximum sales potential. For managed service providers who want to scale, we’ll discuss the critical systems that must be in place for every MSP to succeed. We’ll be joined by industry specialists in the IT industry to offer their expert insights. Hosted by Brian Gillette, his own unique and proven empathy-driven sales philosophy has helped generate mil ...
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Msp (managed Service Provider Podcasts
Richard Tubb has been a leader and keynote speaker in the MSP community for the last two decades. At the helm of media company and MSP advisory business Tubblog, Richard loves to showcase tech companies disrupting the industry, as well as shining a light on new tools you might not be aware of. His long-running and successful interview-style show, TubbTalk, features fireside style chats with the CEOs and CTOs of these businesses, to dig deep into how they got started in the industry, what ins ...
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The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topi ...
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Now that's IT: Stories of MSP Success dives into the journeys of some of the trailblazers in the Managed Service Provider industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today. Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew, Now, That's IT. This podcast provides educational information about issues tha ...
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Raising Tech is your guide to understanding the role technology plays in your community, where to invest to transform culture, and how to bring your team and residents along the journey. Tune in to explore the latest tech trends, dive into hot topics, and hear from industry experts, community leaders, and innovative vendors shaping the senior living tech landscape. Each episode is packed with practical insights and real-world stories to help you spark change and level up your community’s tec ...
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I’m Haree Patel, Founder and CEO of iceConnect, and this is the podcast where we dive into the ups and downs of running a business in today’s tech-driven world. Whether you’re a small business owner, an entrepreneur, or somewhere in between, this show’s for you. We’re all about real conversations with fellow business owners, sharing what’s worked, what hasn’t, and how technology can make (or sometimes break) a business. Have you ever wondered how others manage to grow without losing their mi ...
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Launching a special, limited edition of SuperOps.ai's podcast, SuperPod - Recession-proof your MSP. We invite thriving MSP veterans who have pushed through many downturns and ask them the secrets that have kept their businesses resistant to recessions.
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Welcome to Paul Green's MSP Marketing Podcast. If you're a Managed Service Provider (MSP) and want to improve your marketing & grow your business, this is the show for you. It's out every Tuesday on your favorite podcast platform. Since launching in 2019, this has become the world's most listened to podcast about MSP marketing. Host Paul Green is the world's go to MSP marketing expert, and the founder of the MSP Marketing Edge. Every week you'll get really smart ideas to improve your marketi ...
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The podcast that helps MSPs get ahead. Join Brendan Ritchie each week to hear the latest news, insights, and opinions that matter to people working in Managed Service Providers (MSPs) and telcos in Australia and New Zealand. Insights as a Service is the podcast that pulls together the key industry talking points and combines them with real world experiences shared by industry leaders to deliver value to professionals working in tech. Each episode is made possible by the microphones, studio s ...
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All things AI related that are relevant to Managed Services Providers.
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The podcast where a tech guru explain things in a way we can all understand.
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PRO Unlimited offers purely vendor-neutral Managed Service Provider (MSP) and Vendor Management System (VMS) solutions for the e-procurement and management of contingent labor, 1099/co-employment risk management, and third-party payroll for client-sourced contract talent.
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Access conversations among Managed Service Providers (MSPs), Datto experts, and other thought leaders on trends in the channel, emerging opportunities for MSPs, and innovative best practices that will help you grow your business.
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The Podcast of the CompTIA UK Channel Community. Aimed at UK IT Solution Providers, MSP's, Vendors and Distributors. Richard Tubb interviews members to learn about their businesses, the lessons they've learned, and their thoughts on current IT industry trends.
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If you’re a managed security provider (MSP), managed security service provider (MSSP), virtual CISO, or a cybersecurity professional looking for insights and advice on ways to build bridges with your clients (or vice versa), look no further than Cyber for Hire | The Managed Security Podcast! Presented in partnership with MSSP Alert and ChannelE2E, Cyber for Hire, is a weekly 60-minute podcast (in two 30-minute segments) hosted by Ryan Morris, Principal Consultant at Morris Management Partner ...
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If you’re a managed security provider (MSP), managed security service provider (MSSP), virtual CISO, or a cybersecurity professional looking for insights and advice on ways to build bridges with your clients (or vice versa), look no further than Cyber for Hire | The Managed Security Podcast! Presented in partnership with MSSP Alert and ChannelE2E, Cyber for Hire, is a weekly 60-minute podcast (in two 30-minute segments) hosted by Ryan Morris, Principal Consultant at Morris Management Partner ...
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Welcome to "Beyond the Dashboard" - your one-stop podcast for all things related to KPIs and metrics in the Managed Service Provider (MSP) space. In today's data-driven world, we understand that numbers matter. But what matters even more is understanding those numbers and knowing how to leverage them for the growth of your MSP business. That's where we come in. Every week, we delve into the vast sea of data and bring you insightful discussions about the key performance indicators (KPIs) that ...
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[188] MSP Exits Uncovered: Everything You Wanted to Know (But Didn't Ask)
1:17:23
1:17:23
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1:17:23In this episode, Richard talks to Laura Cook. She’s a strategic advisor who helps expert business owners earning between 250k and £3 million break free from the trap of being tied to the day-to-day business. She works with founders who feel stretched thin and want to scale the business without losing quality or burning out. She positions them for f…
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This episode opens with a bombshell: Synology finally reversed its drive compatibility policy for NAS units, allowing IT pros and businesses to use third-party drives again—a move that’s sent shockwaves through online forums and social media. I discuss the implications for MSPs and what it means for client storage setups. Next, DattoCon coverage re…
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Passwords are Dead. Which Security Method Should You Trust with Adrian Clements
56:25
56:25
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56:25By Haree Patel
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The 3 big reasons your best technicians might leave you
32:00
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32:00By Paul Green's MSP Marketing Edge
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Hear from Bradley Gross, one of the tech industry’s top attorneys and founder of Bradley Gross, PA. With over 20 years representing MSPs, Brad shares what every IT pro must know as lawsuits skyrocket around ransomware events. The conversation covers the specifics of contract language, rising legal standards, and how vendor agreements now shape your…
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109. What You Need to Know About Cybersecurity in Senior Living
15:36
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15:36In this critical episode of Raising Tech, host Amber Bardon is joined by two of Parasol Alliance’s finest: Sean Sheldrake and Jake Wigfield-Gorka. Together, they dive into what an MSSP (Managed Security Services Provider) is and why it really matters for senior living communities. From phishing attacks to insurance compliance, this episode sheds li…
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Ubiquiti - The MSP Game Changer (EP 908)
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1:05:08Join Uncle Marv and veteran MSP Tom Wyant as they dive deep into the Ubiquiti ecosystem for IT professionals. Discover real-world tips for replacing SonicWall and Cisco hardware, advanced UniFi management, and transitioning to cost-effective network hardware for MSPs. Whether you’re an Ingenious, Synology, or Cisco fan, get candid pros and cons plu…
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108. Resident Exclusive- Smart Devices: Amazon Alexa vs Google Nest
8:35
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8:35Resident Technology Assistant Michael Lynn breaks down the pros, cons, and practical uses of today’s most popular smart home devices: Amazon Alexa and Google Nest. Whether you’re considering a smart assistant for yourself or helping a loved one get started, this episode is a clear, jargon-free guide to what each platform offers and how to decide wh…
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This episode explores the journey of Kevin Dutkiewicz launching Tech Brews, his approach to serving underserved small businesses, the struggles with business administration, and the philosophy of running a modern MSP without the typical minimums. Uncle Marv and Kevin debate the realities of break-fix models, Trunk Slammer myths, and community-drive…
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Uncle Marv sits down again with Jermaine Clark, Sherweb’s Senior Manager of AI Readiness, for a lively discussion about how managed service providers can drive real business results with AI. Jermaine walks through Sherweb’s robust AI initiatives, including training, certification, and hands-on guides for automating onboarding, ticketing, and custom…
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MSPs: Stop using this 2008 marketing tactic
31:26
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31:26The podcast powered by the MSP Marketing Edge Welcome to Episode 307 of the MSP Marketing Podcast with me, Paul Green. This week… MSPs: Stop using this 2008 marketing tactic: Some MSPs are trying to find new clients using outdated tactics from over 20 years ago. Let’s find out which tactics are working for building your email list and lead gen righ…
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Episode 24 - Standing Out in a Sea of MSP Sameness (w/ Guest: Paul Green)
52:06
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52:06In Episode 24 of The MSP Sales Podcast, Brian Gillette sits down with Paul Green — one of the most respected voices in the MSP community — to unpack why so much MSP marketing looks the same and how to finally break free. When every website, offer, and stock photo blends together, it’s harder than ever for prospects to tell you apart. Paul shares pr…
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AI Readiness for MSPs: Jermaine Clark (EP 905)
33:04
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33:04Jermaine Clark of Sherweb sits down with Uncle Marv to discuss what AI readiness means for MSPs, sharing practical advice, personal stories, and vendor insights. The conversation tackles how the rapid adoption of AI has shifted the balance between MSP expertise and client knowledge, emphasizing the need for a security-first approach and regular dat…
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Ever felt pressured to keep quiet in your business or IT community? Uncle Marv unpacks what Jimmy Kimmel’s comeback teaches IT pros about the freedom to speak in the face of political and industry pressure. With real stories of cyberbullying, shady marketers, and systemic bias, Marv reminds us that doing the right thing means accepting the risk—and…
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MSPX 2.0: The Future of MSP Contracts (EP 903)
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30:13I’m joined by Matt Yesbeck, the innovative co-founder of MSPX, a groundbreaking online marketplace empowering MSPs to buy, sell, and value managed services contracts with confidence. Matt brings deep industry experience as a builder of smart, secure business solutions for IT providers. Together, we unpack the new features of MSPX 2.0, including tru…
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Why Cloud is the Future for Businesses with Amish Sanghrajka
36:01
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36:01Still running your business on old servers? In this co-hosted conversation, Haree and Amish (COO at iceConnect) break down when and why to move to the cloud, without the jargon. If you’re a founder, CEO or Ops Lead juggling remote work, spiralling IT costs and security worries, this episode shows how cloud migration cuts capital spend, boosts flexi…
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Building Better MSPs with Bret Erickson (EP 902)
23:11
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23:11If you want a truly no-BS look at life as a Managed Service Provider, this is the episode you can’t miss. I’m joined by Bret Erickson—owner of Passkey Technology up in Golden Valley, Minnesota, and a founding force within the National Society of IT Service Providers (NSITSP). Bret shares how he went from gigging as a musician all over the country t…
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The podcast powered by the MSP Marketing Edge Welcome to Episode 306 of the MSP Marketing Podcast with me, Paul Green. This week… Your MSP should AVOID these AI tools: If you want to be more productive, do better marketing and ultimately grow your MSP, there are AI tools you’ll definitely want to avoid. Instead, here are five AI tools that you shou…
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[189] The Final TubbTalk: Saying Goodbye to Tubblog
11:20
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11:20As Richard hangs up his headphones on TubbTalk, the podcast for managed service providers, he shares his final thoughts on his experiences of almost 20 years of running Tubblog, the hub for MSPs. In this short solo show, he talks about the evolution of Tubblog and how it’s been a journey of consistency. He shares what the blog became and what it’s …
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107. The AI Culture Shift with Steve Mika
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37:38Host Amber Bardon sits down with Steve Mika, the commercial lead for Data & AI at Fresche Solutions, a Microsoft-focused data and AI consulting firm. Together, they break down the current and future state of AI in senior living, focusing on realistic, strategic implementation that can drive outcomes. Steve dives deep into how senior living operator…
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Your Customer Is Your Paycheck: Why It Matters (EP 901)
55:18
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55:18On this episode of the IT Business Podcast, I dig deep into why customer service often misses the mark—sharing both hilarious and infuriating stories from recent tech support calls and product woes. You’ll hear about my battles with big brands like Samsung and Bosch, porting nightmares with Fusion Connect, and wins with vendors who still “get it”—p…
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[187] Smarter MSPs, Microsoft 365 & The Future of Managed Services
1:19:52
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1:19:52In this episode of TubbTalk, Richard talks to Scott Riley. He’s the founder of Inside Agent, a platform that makes complex M365 security an absolute breeze for managed service providers. His journey has taken him from being Chief Strategy Officer at one of the UK's largest MSPs, then running his own successful cloud solution provider business, to b…
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[186] Better MSP Sales: No Hard Sell, Just More Confidence
53:48
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53:48In this interview, Richard Tubb talks to Kristian Walker. He’s an Account Executive - New Business at Huntress. Huntress are one of the world’s leading cybersecurity organisations. Kristian has been making waves sharing some great advice on MSP sales through his online videos. Kristian talks about his journey in the IT sector and what a typical day…
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Is on-site support a competitive advantage?
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22:42The podcast powered by the MSP Marketing Edge Welcome to Episode 305 of the MSP Marketing Podcast with me, Paul Green. This week… Is on-site support a competitive advantage?: Does your MSP still provide on-site support or are you thinking that maybe you should? Your decision could affect how successful your MSP is. How to find your MSP’s next 5 cli…
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Episode 23 - How One MSP Owner’s Sales Shift Grew $70K in MRR (w/ Guest: Craig Bell)
1:05:17
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1:05:17What happens when an MSP owner stops chasing leads and starts shifting how they sell? In Episode 23 of The MSP Sales Podcast, Craig Bell joins Brian Gillette to share the sales shift that added $70K in monthly recurring revenue. This isn’t theory - it’s a real-world story about overcoming stalled deals, reframing the sales process, and finally gain…
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[185] How NetSec Became Emerging MSP of the Year
57:00
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57:00In this episode, Richard talks to Myles Peart. He's the Technical Director of NetSec, a UK-based managed service provider. The company recently won a prestigious MSP award from SuperOps and were named Emerging MSP of the Year. Myles talks about the experience of entering awards and what it’s like being a winner. He shares his journey in the MSP spa…
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Small Changes, Big Impact: How Simon Marcil Uses Continuous Improvement to Scale
43:14
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43:14What does it take to build a $20M MSP without a traditional sales team? In this episode of Now That’s IT: Stories of MSP Success, Chris Massey sits down with Simon Marcil, co-founder of S3 Technologies and creator of Propel Your MSP, to explore the power of retention, strategy, and AI-driven innovation. Simon shares how S3 grew by focusing on clien…
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MSP Spotlight: Ron & Sydney of C Solutions IT (EP 900)
1:07:44
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1:07:44Unlock the real story of managed services as Ron and Sydney join Uncle Marv to discuss adapting tech stacks, surviving documentation disasters, and why hands-on fieldwork still matters. Learn how to leverage networking, win as a small MSP, and hear wild stories—from hard drive crushing to Florida’s reptile wrangling Python Challenge. Florida Man Ar…
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Build a Powerful Remote Workforce with Amish Sanghrajka
29:40
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29:40Are you sure your remote team is working at full capacity? If you're a business owner, it's natural to worry about productivity when your team is out of sight. You want to trust your staff, but how can you be certain they're not just watching TV whilst you're paying them? In this first-ever episode of The Cyber CEO Podcast, host Haree is joined by …
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ScaleCon 2025 Preview with Taher Hamid (EP 899)
24:13
24:13
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24:13Discover why ScaleCon is called the “best MSP conference ever” as Uncle Marv and Tahir discuss what sets it apart: practical strategies, zero sales pitches, and a focus on what works. Tahir shares raw stories from last year’s event, including how attendees drove enormous revenue jumps and learned game-changing marketing strategies. Listen for tips …
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3 big pricing mistakes that kill MSPs’ sales
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40:07The podcast powered by the MSP Marketing Edge Welcome to Episode 304 of the MSP Marketing Podcast with me, Paul Green. This week… 3 big pricing mistakes that kill MSPs’ sales: MSPs inadvertently make these blunders with the way they price up their offering and it often kills sales. Here’s what to do about it. This video MUST be on every MSP website…
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106. Integrating Tech to Empower Residents and Staff with Heather Tussing
19:11
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19:11Matt Reiners sits down with Heather Tussing, President of The Aspenwood Company, to explore how innovation, strategy, and a people-first approach are shaping the future of senior living. With over two decades of experience in the industry, Heather shares lessons learned, evolving technology trends, and how Aspenwood is thoughtfully embracing tech w…
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Podnutz Pro Replay “Time to Make the Donuts” (EP 898)
1:02:39
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1:02:39Floods, failed DIY, and donut debates! This episode covers everything from home catastrophes to the practical realities of IT support when clients do things their own way. This episode with Matt delivers more laughs, hard lessons, and hands-on IT advice than a week in the field. Why listen: Learn how a simple bathtub disaster led to a total home ov…
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The podcast powered by the MSP Marketing Edge Welcome to Episode 303 of the MSP Marketing Podcast with me, Paul Green. This week… How to market your MSP to accountants: Accountants are a perfect fit for MSPs. Learn how to speak their language to win over their hearts and minds to give your MSP the competitive edge. 4 huge marketing problems that da…
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Episode 22 - How MSPs Build Sales Confidence (w/ Guest: Brian Doyle)
51:16
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51:16Fear and uncertainty hold back more MSP sales opportunities than most owners realize. You land the meeting, deliver the proposal, or finally get that chance you’ve been waiting for — and then doubt creeps in. The truth is, confidence isn’t something you’re born with. It’s something you build. In Episode 22 of The MSP Sales Podcast, Brian Gillette s…
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105. Resident Exclusives- Backups, Storage, and the Cloud
14:03
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14:03In this practical and informative episode, Tech@Home technician James Peck walks listeners through everything they need to know about backing up and managing files on their smartphones and other devices. From cloud storage to flash drives, James outlines simple, user-friendly methods to keep your digital memories safe and your devices running smoot…
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Matt Mulcahy shares the blueprint for launching MSP Cyber in 2025. We cover what it really costs, what tools matter, where MSPs are going wrong with value, and why combining IT with digital marketing is a game-changer. Why Listen: Learn the real startup costs of an MSP today Why Miami’s IT market is still wide open Shifting value away from just hel…
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Passing the Torch: How James Thompson Turned a Family Business into a Thriving MSP
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30:25What happens when a family-owned computer repair shop faces the recession, changing technology, and the challenges of scaling? James Thompson of ECS Technology Solutions shares how he transformed his father’s local IT business into a thriving managed service provider (MSP). In this episode of Now That’s IT: Stories of MSP Success, host Chris Massey…
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Ever been told, “You’re too expensive”? Yeah, me too. In this episode, I share how I deal with prospects who quote me lower rates from “their guy” — and why I never match those prices. Instead, I focus on flipping the conversation to value, downtime costs, and the trust that keeps clients with me for decades. Why Listen: Learn why I never match low…
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3 mistakes MSPs commonly make with Google
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26:17The podcast powered by the MSP Marketing Edge Welcome to Episode 302 of the MSP Marketing Podcast with me, Paul Green. This week… 3 mistakes MSPs commonly make with Google: This is one of the most overlooked tools in your marketing toolbox – your Google Business Profile. Make sure you’re getting it right to get the most out of it for your MSP. Why …
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Welcome to The Cyber CEO. This trailer sets the stage for what’s to come. I’ll be sharing real stories, lessons, and straight-talking advice from business owners who’ve been through it all. Expect honest conversations with people who know what it takes to run and grow a business in today’s fast-moving tech space. I’m Haree Patel, founder of iceConn…
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104. Inside the Mind of a Scammer: Kitboga Fights Back
41:13
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41:13In this episode of Raising Tech, host Matt Reiners talks with the legendary Kitboga, a cybersecurity crusader and content creator known for baiting and exposing online scammers. With over 3.74 million YouTube subscribers and more than a billion views across platforms, Kitboga shares how he transforms tech knowledge into entertaining education. From…
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After conversations with Cory Clark of SonicWall and Reddit’s MSP community, I lay out the facts and why poor practices—not firewalls—are usually the weak link. I also share my hands-on Ubiquiti deployments (cameras, gateways, doorbells), how Cable Finder through Telarus helped me sign two clients on the spot, and review the CoolPie 3-in-1 SSD Clon…
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The podcast powered by the MSP Marketing Edge Welcome to Episode 301 of the MSP Marketing Podcast with me, Paul Green. This week… Should your MSP get HubSpot? A review: The system you use to manage marketing with your prospects has to be a good match for your MSP, otherwise you could have a very costly waste of time on your hands. So, is Hubspot th…
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Episode 21 - Chaos to Clarity: Streamlining MSP Operations for Growth (w/ Guest: Ash Welsh)
40:29
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40:29Most MSPs focus on features, integrations, and the latest tools — but miss the bigger picture. In Episode 21 of The MSP Sales Podcast, Ash Welsh (Quoter team at Scalepad) joins Brian Gillette to talk about operational maturity, change management, and why simplifying your processes might be the best growth move you can make. Ash urges MSP leaders an…
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Chasing Cyber Crisis: Bart Lageweg on Thriving in High-Stakes IT
24:19
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24:19When the stakes are high, and the systems are down, who do governments and enterprises in the Netherlands call? Bart Lageweg, founder of Bizway, has built one of Europe’s most trusted MSPs by running toward the toughest IT challenges—cyberattacks, ransomware recovery, and compliance-critical crises. In this episode of Now That’s IT: Stories of MSP …
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What if you could slash your hiring time from 44 days to just 5? In this can’t-miss interview, Chris Keith of Hirexe shares how his AI-powered platform is turning chaos into clarity for MSP recruitment. From scraping “real CV” data to delivering vetted candidates at lightning speed, Chris reveals the secrets behind his revolutionary process and how…
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AI or Die: The Future of IT and Jobs (EP 893)
1:00:24
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1:00:24Uncle Marv welcomes Chris Champion, an entrepreneur deeply embedded in AI-powered business automation and podcasting. They cover AI's explosive growth, its impact on various industries including IT, legal, and transportation, and the necessity of integrating AI into workflows. Chris shares how AI agents help scale his productivity and how entrepren…
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Speed Up Compliancewith ComplianceAide (EP 892)
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26:06If you’ve ever dreaded those endless compliance audits, this one’s for you! I’m joined by Mark Heather from ComplianceAide, and we break down how MSPs can slash audit time by up to 85%, onboard in minutes, and deliver polished, board-ready compliance reports without adding a single person to the payroll. This AI-powered platform isn’t just fast — i…
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AI-Powered Continuous Authentication (EP 891)
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21:13Hey friends — in this one I talk with Dexter Caffey from Smart Eye Technology about stopping cybercriminals with continuous biometric security. No keys, no fobs — just your face and a camera. From banks and law firms to medical offices, this could be the next standard for MSP security. Why Listen: Learn how continuous authentication works Stop remo…
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