Best Managedservices Podcasts (2025)

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Embracing AI: Insights & Rollout Strategies 22:14

Play Pause

4d ago22:14

22:14

Overview: In this episode of the SMB Community Podcast, hosts Amy and James discuss various topics including the shift in weather in the Midwest, the importance of developing an AI practice for Managed Service Providers (MSPs), and insights from top MSP executives about AI in the workforce. Amy highlights her AI course for MSPs, emphasizing the nee…

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Attracting Top-Tier Tech Talent 28:01

11d ago28:01

28:01

Overview: In this episode of the SMB Community Podcast, hosts James and Amy discuss various topics including the challenges of hiring level 3 and level 4 IT professionals, the importance of certifications and ongoing education in the IT industry, and the current job hiring trends influenced by the COVID-19 pandemic. They also touch upon an interest…

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Dave Sobel Demonstrates Agentic AI at The Business of Tech 31:03

14d ago31:03

31:03

In this episode, host Karl Palachuk caught up with Dave Sobel to talk about his "explainer video" on Artificial Intelligence. Dave is the host of the Business of Tech Podcast - https://businessof.tech. Recently, Dave posted a video describing all the ways he uses AI agents to collect articles, filter them, and give him enough information to put tog…

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Navigating Price Increases 28:06

18d ago28:06

28:06

Overview: In this episode of the SMB Community Podcast, hosts James and Amy discuss various topics relevant to the MSP community. They start with a casual chat about the weather and gardening before moving on to a listener's question regarding the best ways to communicate price increases to customers. The conversation shifts to security concerns, p…

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Client Success Stories Leveraging Lansweeper 30:52

21d ago30:52

30:52

Overview: In this episode of the SMB Community Podcast, our host James Kernan, along with guests Christina Klein from Land Sweeper and Martin from B2B Cyber Secure, discuss the importance of data, automation, and innovative tools in transforming the Managed Service Provider (MSP) landscape. Christina and Martin share their experiences and successes…

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Navigating Managed Service Contracts: What Is Best? 29:15

25d ago29:15

29:15

Overview: Navigating IT Contracts, AI Trends, and Industry Events: A Recap In this episode of the SMB Community Podcast, hosts James and Amy discuss the importance of managed service contracts and how they impact the valuation and security of IT businesses. They cover recent industry events including ChannelCon in Nashville, applauding its organiza…

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Health in the Workplace: Interview with Ana Nikseresht 21:02

28d ago21:02

21:02

Overview: In this episode of the SMB Community Podcast, host James Kernan interviews renowned wellbeing coach Ana Nikseresht. They discuss her journey from Iran to the U.S. and her evolution into a wellbeing coach. Ana shares her holistic approach to health, focusing on mental, emotional, and physical aspects. She emphasizes the importance of self-…

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Marketing Campaigns via Text Messaging: Good or Bad? 26:55

1M ago26:55

26:55

Overview: In this episode of the SMB Community Podcast, hosts James and Amy discuss the pros and cons of text marketing campaigns for IT businesses, emphasizing their annoyance and potential limited use for alerts and existing clients. They provide updates on recent IT security threats, including Microsoft's vulnerability in SharePoint servers and …

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The Importance of Giving Back: Interview with Shannon Bingham 22:32

1M ago22:32

22:32

Overview: In this episode of the SMB Community Podcast, James Kernan interviews Shannon Bingham, a successful business owner, former beauty pageant winner, and passionate adoption advocate. Shannon talks about her journey from growing up in Lennox, Iowa to owning a successful salon in Omaha, Nebraska. She discusses her personal experience with adop…

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Strategic Exit Planning and Wealth Preservation: Interview with Justin Maxwell 25:00

2M ago25:00

25:00

Overview: In this episode of the SMB Community Podcast, James Kernan is joined by Justin Maxwell, a partner at Big Life Financial. The discussion centers around exit planning, legacy creation, and strategic planning for IT professionals and business owners. Justin explains the concept of a fractional family office and how Big Life Financial offers …

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How Often Should You Conduct Employee Reviews? 22:27

2M ago22:27

22:27

Overview: In this episode of the SMB Community Podcast, hosts James and Amy delve into best practices for conducting employee reviews, emphasizing regular feedback and separating reviews from raises. The hosts also cover recent cybersecurity news, highlighting a ransomware attack on Ingram Micro and the ongoing saga with TikTok's ownership changes …

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[184] The MSP’s Guide to LinkedIn Growth: Expert Tips from John Espirian 1:31:05

2M ago1:31:05

1:31:05

In this interview, Richard Tubb speaks to John Espirian, a technical copywriter for many years. Having seen success on LinkedIn, he now works exclusively as a LinkedIn consultant. He has a private community to help people get their businesses seen online, and is the co-founder and co-host of Uplift Live, a LinkedIn-focused annual conference. Richar…

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The Power of Peer Groups 31:01

2M ago31:01

31:01

Overview: In this week's episode of the SMB Community Podcast, hosts Amy and James discuss the value of peer groups for MSP business owners, emphasizing their role in solving operational challenges. They highlight how different peer groups focus on various aspects like sales, marketing, and technical support. The duo also covers recent news includi…

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[183] Cyber-Snakes, ChaosRATs & AI Villains: Acronis CISO Tells All 1:15:47

2M ago1:15:47

1:15:47

In this episode, Richard speaks to Gerald Beuchelt. He's the Chief Information Security Officer at Acronis, a company protecting millions of endpoints across 54 data centres, many of them managed by MSPs just like you. He's led security through IPOs, a $5 billion merger, and now heads up the Acronis Threat Research Unit, or TRU. And that's a team u…

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How To Attract & Retain Top Talent 20:18

2M ago20:18

20:18

Overview: In this episode of the SMB Community Podcast, hosts James and Amy have a jam-packed agenda. They start off discussing the ongoing heatwave affecting various parts of the country before diving into critical cybersecurity concerns related to the U.S.'s recent conflict with Iran. They emphasize the importance of securing critical infrastruct…

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CloudFlare Outage: Facing IT Challenges and Market Competition 23:42

2M ago23:42

23:42

Overview: In this episode of the SMB Community Podcast, hosts James and Amy are back to delve into a series of key topics for IT professionals and managed service providers (MSPs). They discuss the recent CloudFlare outage and its relatively minimal impact on businesses, emphasizing the importance of adaptability. The episode's main focus is on how…

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[182] Managed Services for the Mind: Boosting Resilience for Leaders 1:56:25

3M ago1:56:25

1:56:25

In this episode, Richard Tubb speaks to Polly Brennan, a renowned mental fitness coach. She supports organisations to bring themselves back to a healthier mindset, boosting resilience and wellbeing no matter what comes along. Polly explains what mental fitness is, her approach to it and her journey from the NHS to running her business. She and Rich…

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Navigating Modern Challenges and Opportunities: Borrowing Funds 30:12

3M ago30:12

30:12

Overview: In this episode of the SMB Community Podcast, hosts James and Amy discuss various topics relevant to the IT and MSP community. The hosts delve into a listener's question on the advisability of borrowing money for business growth, discussing potential pitfalls and safer investment strategies, particularly in mergers and acquisitions. The e…

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Strategies for Retaining Key Employees During Acquisitions 28:10

3M ago28:10

28:10

Overview: In this episode of the SMB Community Podcast, hosts Amy and James discuss how to retain key employees during company acquisitions, sharing real-life experiences and effective strategies such as retention bonuses and clear role definitions. They also delve into the benefits of a four-day workweek, the importance of NFR programs for softwar…

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[181] Cybersecurity, M&A And Mission: Nostra's New MSP Model 1:33:07

3M ago1:33:07

1:33:07

In this episode of TubbTalk, Richard Tubb speaks to Kevin O'Loughlin, the founder of Irish MSP Nostra. He started it in 2006 with the aim of making a positive impact and demonstrating Ireland's potential for global success. From a starting pioneering cloud email adoption service in 2007, Nostra has grown to deliver €50,000,000 in annual revenue and…

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The Future of MSPs and AI's Impact on the Industry 26:36

3M ago26:36

26:36

Overview: In this episode of the SMB Community Podcast, hosts James and Amy discuss their Memorial Day experiences before diving into a deep discussion about the future of Managed Service Providers (MSPs) and the impact of AI on the industry. They examine predictions for 2026, including the staggering forecast that 75% of MSP services will be deliv…

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Where is the Market: Where do I sell my MSP Practice? 24:05

3M ago24:05

24:05

Overview: In this episode of the SMB Community Podcast, hosts James and Amy discuss the viability of selling small MSP practices, emphasize the growing market for small MSP sales, and suggest dual strategies for business growth through acquisitions and marketing. The conversation covers Berkshire Hathaway CEO Warren Buffett's step down and the impa…

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[180] The Ultimate MSP Guide to Becoming an Email Marketing Hero 1:35:32

4M ago1:35:32

1:35:32

In this episode of TubbTalk, Richard Tubb is joined by Kennedy, the founder of Email Marketing Heroes and the host of the Email Marketing Show podcast. He’s a professional mind reader turned email marketing expert. He combines psychology, showmanship and strategy to provide his clients with seriously powerful marketing insights. Richard asks Kenned…

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MSP Industry Trends: Interview with Rich Freeman of Channelholic 24:53

4M ago24:53

24:53

Overview: In this episode of the SMB Community Podcast, host James Kernan interviews industry guru Rich Freeman of Channelholic. Rich discusses his background in covering the SMB channel and managed services, along with his insights on current industry trends. They delve into the impacts of supply chain uncertainties, AI adoption and its implicatio…

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Exploring the Four-Day Work Week 37:34

4M ago37:34

37:34

Overview: In this episode of the SMB Community Podcast, hosts Amy & James dive into the concept of a four-day work week for IT professionals. They explore the pros and cons, including staggering staff schedules and focusing on productivity. The hosts also discuss how the current economic climate might impact tech spending and business operations. A…

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Travelogue: SuperOps SuperSummit 2025 32:13

4M ago32:13

32:13

Time for another Team Tubb Travelogue! This time, Lenka Koppova catches up withRichard Tubb and Pascal Fintoni, who are in Manchester for the SuperOps SuperSummit 2025. Grab a cup of your favourite tea or coffee, relax and join them for a fun conversation about the highlights from this big event. Pascal explains how the talks followed the journey a…

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Strategies For Selling Your Business 27:09

4M ago27:09

27:09

Overview: Join hosts Amy and James in this episode of the SMB Community Podcast as they delve into the best practices for selling your Managed Service Provider (MSP) business. Learn about the emotional and financial facets of selling an MSP, the importance of having a clear exit strategy, and ensuring a good fit with potential buyers. The hosts als…

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Navigating Growth and Strategic Planning for MSPs 44:54

4M ago44:54

44:54

Overview: In this week's episode of the SMB Community Podcast, hosts James and Amy are back to discuss various aspects of running a successful MSP. They start by diving into the MSP question of the week about creating an org charts for small teams. Both hosts emphasize the importance of delineating responsibilities and using the EOS accountability …

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Embracing EOS and Navigating Industry Challenges 28:27

5M ago28:27

28:27

Overview: In this episode of the SMB Community Podcast, hosts Amy and James are back! The main topic revolves around the Entrepreneurial Operating System (EOS) and its benefits for small to mid-sized MSPs, particularly those with five or more employees. James shares his expertise and insights into how EOS can improve business structure, accountabil…

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[179] Risk and the ROC Solution: What to Know for Growth 48:35

5M ago48:35

48:35

In this episode of TubbTalk, Richard speaks to Matt Middleton-Leal, Managing Director, EMEA North of Qualys, a pioneering and disruptive cloud-based IT, security and compliance solutions provider. Matt shares his journey in the MSP industry and what studying aeronautics taught him about risk management. He also explains who Qualys are and what they…

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Exploring Leadership as a Level 1 Tech 24:32

5M ago24:32

24:32

Overview: In this episode of the SMB Community Podcast, hosts James and Amy are back to discuss a range of topics relevant to IT professionals. They start with a question about leadership for entry-level tech employees, emphasizing that leadership can be demonstrated at any level. The conversation then shifts to cybersecurity, highlighting an insur…

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AI Tools: Which One Is The Best? 22:54

5M ago22:54

22:54

Overview: In this episode of the SMB Community Podcast, hosts Amy and James discuss a variety of news and trends that affect the MSP community. Key topics include Google's acquisition of cybersecurity firm Wiz for $32 billion, the impact of tariffs on tech prices, and how MSPs can use this information to their advantage. They also delve into Gartne…

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[Travelogue] UpLift Live 2025 30:54

5M ago30:54

30:54

Time for another Team Tubb Travelogue! This time, Lenka Koppova catches up with Richard Tubb and James Steel of Salesbuildr, who are in Birmingham for UpLift Live 2025, a conference focused entirely on LinkedIn.They were also briefly joined by a special guest, so listen in to find out who! Grab a cup of your favourite tea or coffee, relax and join …

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[178] How to Become a Key Person of Influence 1:08:12

5M ago1:08:12

1:08:12

In this interview, Richard Tubb speaks to Daniel Priestley. He’s a worldwide renowned entrepreneur, international speaker, and best-selling author, an expert in business growth, personal branding, and entrepreneurship. He’s the author of several books which provide actionable strategies for entrepreneurs looking to stand out, attract opportunities,…

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Enhancing Workplace Efficiency with AI: Interview with Zulfiya Forsythe of Omadli Group 24:34

5M ago24:34

24:34

Overview: In this episode of the SMB Community Podcast, host James Kernan from Kernan Consulting interviews Zulfiya Forsythe, CEO and founder of Omadli Group, about the transformative power of AI in the workplace. Forsythe shares her unique journey from accounting to tech, highlighting the development of data analytics and AI solutions that help bu…

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[177] Building A Strong MSP Community at IT Nation Connect 51:13

5M ago51:13

51:13

In this episode, Richard speaks to Peter Kujawa. Peter is a seasoned executive attorney and industry leader with a wealth of experience in the MSP space. He now heads up the service leadership at IT Nation, part of the team at ConnectWise, overseeing IT Nation Connect, IT Nation Evolve peer groups and the partner advisory councils. Peter tells Rich…

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Rebranding and Future Growth: An Interview of MJ Shoer of GTIA 23:27

6M ago23:27

23:27

Overview: In this episode of the SMB Community Podcast, James Kernan interviews MJ Shoer of GTIA, formerly known as CompTIA. MJ shares his extensive background in the IT industry, having transitioned from an MSP owner to a key figure at CompTIA and now GTIA. They discuss the reasons behind the rebranding to GTIA and the organization's continued foc…

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Strategizing MSP Growth: Windows 10 End of Life 28:52

6M ago28:52

28:52

Overview: In this episode of the SMB Community Podcast, hosts Amy Babinchak and James Kernan dive into how IT professionals can leverage the end-of-life schedules of Microsoft Windows 10 to generate new business. This week, they emphasize the importance of planning and maintaining a regular upgrade schedule for client systems to avoid issues and en…

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[Bonusode] Futurism, AI and Being Prepared: How Pax8 Supports MSPs 25:51

6M ago25:51

25:51

In this special bonus episode of TubbTalk, recorded in person at IT Nation Connect Europe 2025, Richard Tubb catches up with Phylip Morgan Chief Revenue Officer at Pax8. A futurist, Phylip spoke on stage on the topic of ‘the robots are coming.’ Phylip tells Richard what things will look like in 2030 and how to take baby steps to prepare for what’s …

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[Travelogue] IT Nation Connect Europe 2025 36:53

6M ago36:53

36:53

Time for another Team Tubb Travelogue! This time, Gudrun Lauret catches up with Richard Tubb, Lenka Koppova and special guest, Sean Lardo of ConnectWise, who are in London for IT Nation Connect Europe 2025. Grab a cup of your favourite tea or coffee, relax and join them for a fun conversation about the highlights from this big event. Richard gives …

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Offshoring vs. Local Hiring: Where to Find Success 33:34

6M ago33:34

33:34

In this Thursday episode of the SMB Community Podcast, hosts James Kernan and Amy Babinchak discuss recent events and trends in the IT and business world. Amy details her recent speaking engagement at the M365 Community Days event, highlighting the importance for MSPs to network with internal IT professionals. The hosts dig into the question of whe…

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Maximizing Industry Events: Tips, Trends, and Insider Insights 23:30

6M ago23:30

23:30

Overview: In this episode of the SMB Community Podcast, hosts James and Amy discuss effective strategies for making the most out of attending industry events. They highlight the importance of sitting with different people at meals, asking questions during sessions, and breaking the ice in socially awkward situations. The conversation shifts to upco…

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[Bonusode] How to Master MSP Cash Flow and Credit Management 31:34

6M ago31:34

31:34

In this interview, Team Tubb’s Kareena Barat speaks to Nicki Kinton, the founder of Confident Cashflow, a Wiltshire-based finance business. A credit management professional, Nicki works with companies of all sizes. She specialises in helping clients hit their growth goals, tackling cash flow issues and developing better credit management strategies…

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[176] Why Now is the Time to Join GTIA and Grow the MSP Community 1:00:08

6M ago1:00:08

1:00:08

In this episode, Richard Tubb is joined by MJ Shoer. MJ is the Chief Community Officer of the newly-formed GTIA, previously part of the non-profit CompTIA. A former IT director and MSP owner, MJ did a spell of consulting before joining certification and community organisation CompTIA. In this interview, MJ shares how the acquisition of CompTIA, the…

1
Business Valuations: What is My Worth? 41:06

6M ago41:06

41:06

Overview: In this episode of the SMB Community Podcast, hosts Amy Babinchak and James Kernan discuss various topics including the aftermath of the Super Bowl, the trends in mergers and acquisitions, and the effectiveness of Microsoft Action Pack programs. They explore the potential of AI in increasing productivity through a new book, 'AI Productivi…

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Enhancing MSP Success: AI, Customer Retention, and Industry Trends 43:47

7M ago43:47

43:47

Overview: In this episode of the SMB Community Podcast, hosts James Kernan and Amy Babinchak discuss the transformative impact of AI on MSP sales and efficiency, emphasizing AI's potential to double market size and help MSPs manage new applications. Amy announces the start of her new AI class. This episode also delves into recent tech industry news…

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[175] Valuable Insights From Bridging The MSP And Vendor Divide 1:30:55

7M ago1:30:55

1:30:55

In this episode of TubbTalk, Richard Tubb is joined by Andy O'Neil. Having started out in roles within various MSPs, he then went to work for Autotask. Today, he’s leading the managed services function at Numata, a global MSP founded in South Africa. Andy talks through his experiences in MSPs and what is was like ‘crossing the divide’ into the vend…

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How Should I Answer My Client Calls? Live vs. Attendant 42:10

7M ago42:10

42:10

Overview: In this episode of the SMB Community Podcast, hosts Amy Babinchak and James Kernan discuss winter weather conditions across the Midwest, then transition into tech news, including rumors of a potential acquisition involving Intel. The conversation shifts to insights on compliance for managed service providers (MSPs), particularly around th…

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MSPs and the Evolving Tech Environment: Reselling Hardware & Software 31:24

7M ago31:24

31:24

In this episode of the SMB Community Podcast, hosts Amy and James discuss the dynamics of reselling computer hardware and software for MSPs, emphasizing the importance of building trust with clients. They highlight recent changes in market leadership among PSA and RMM tools, with Kaseya overtaking ConnectWise. The conversation also covers major dev…

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Exploring AI Tools in Marketing and Sales 25:07

7M ago25:07

25:07

In today's episode of the SMB Community Podcast, hosts Amy Babinchik and James Kernan dive into the best AI tools for marketing and sales, including popular choices like ChatGPT and Gong. They discuss the latest news in the IT industry, such as Fred Voccola's abrupt resignation from Kaseya and the rebranding of CompTIA's nonprofit arm. The conversa…