Best Managedservices Podcasts (2025)

1
Strategies for Retaining Key Employees During Acquisitions 28:10

1h ago28:10

28:10

Overview: In this episode of the SMB Community Podcast, hosts Amy and James discuss how to retain key employees during company acquisitions, sharing real-life experiences and effective strategies such as retention bonuses and clear role definitions. They also delve into the benefits of a four-day workweek, the importance of NFR programs for softwar…

1
[181] Cybersecurity, M&A And Mission: Nostra's New MSP Model 1:31:59

2d ago1:31:59

1:31:59

In this episode of TubbTalk, Richard Tubb speaks to Kevin O'Loughlin, the founder of Irish MSP Nostra. He started it in 2006 with the aim of making a positive impact and demonstrating Ireland's potential for global success. From a starting pioneering cloud email adoption service in 2007, Nostra has grown to deliver €50,000,000 in annual revenue and…

1
The Future of MSPs and AI's Impact on the Industry 26:36

5d ago26:36

26:36

Overview: In this episode of the SMB Community Podcast, hosts James and Amy discuss their Memorial Day experiences before diving into a deep discussion about the future of Managed Service Providers (MSPs) and the impact of AI on the industry. They examine predictions for 2026, including the staggering forecast that 75% of MSP services will be deliv…

1
Where is the Market: Where do I sell my MSP Practice? 24:05

12d ago24:05

24:05

Overview: In this episode of the SMB Community Podcast, hosts James and Amy discuss the viability of selling small MSP practices, emphasize the growing market for small MSP sales, and suggest dual strategies for business growth through acquisitions and marketing. The conversation covers Berkshire Hathaway CEO Warren Buffett's step down and the impa…

1
[180] The Ultimate MSP Guide to Becoming an Email Marketing Hero 1:35:33

16d ago1:35:33

1:35:33

In this episode of TubbTalk, Richard Tubb is joined by Kennedy, the founder of Email Marketing Heroes and the host of the Email Marketing Show podcast. He’s a professional mind reader turned email marketing expert. He combines psychology, showmanship and strategy to provide his clients with seriously powerful marketing insights. Richard asks Kenned…

1
MSP Industry Trends: Interview with Rich Freeman of Channelholic 24:53

20d ago24:53

24:53

Overview: In this episode of the SMB Community Podcast, host James Kernan interviews industry guru Rich Freeman of Channelholic. Rich discusses his background in covering the SMB channel and managed services, along with his insights on current industry trends. They delve into the impacts of supply chain uncertainties, AI adoption and its implicatio…

1
Exploring the Four-Day Work Week 37:34

28d ago37:34

37:34

Overview: In this episode of the SMB Community Podcast, hosts Amy & James dive into the concept of a four-day work week for IT professionals. They explore the pros and cons, including staggering staff schedules and focusing on productivity. The hosts also discuss how the current economic climate might impact tech spending and business operations. A…

1
Travelogue: SuperOps SuperSummit 2025 32:13

27d ago32:13

32:13

Time for another Team Tubb Travelogue! This time, Lenka Koppova catches up withRichard Tubb and Pascal Fintoni, who are in Manchester for the SuperOps SuperSummit 2025. Grab a cup of your favourite tea or coffee, relax and join them for a fun conversation about the highlights from this big event. Pascal explains how the talks followed the journey a…

1
Strategies For Selling Your Business 27:09

1M ago27:09

27:09

Overview: Join hosts Amy and James in this episode of the SMB Community Podcast as they delve into the best practices for selling your Managed Service Provider (MSP) business. Learn about the emotional and financial facets of selling an MSP, the importance of having a clear exit strategy, and ensuring a good fit with potential buyers. The hosts als…

1
Navigating Growth and Strategic Planning for MSPs 44:54

1M ago44:54

44:54

Overview: In this week's episode of the SMB Community Podcast, hosts James and Amy are back to discuss various aspects of running a successful MSP. They start by diving into the MSP question of the week about creating an org charts for small teams. Both hosts emphasize the importance of delineating responsibilities and using the EOS accountability …

1
Embracing EOS and Navigating Industry Challenges 28:27

2M ago28:27

28:27

Overview: In this episode of the SMB Community Podcast, hosts Amy and James are back! The main topic revolves around the Entrepreneurial Operating System (EOS) and its benefits for small to mid-sized MSPs, particularly those with five or more employees. James shares his expertise and insights into how EOS can improve business structure, accountabil…

1
[179] Risk and the ROC Solution: What to Know for Growth 46:50

2M ago46:50

46:50

In this episode of TubbTalk, Richard speaks to Matt Middleton-Leal, Managing Director, EMEA North of Qualys, a pioneering and disruptive cloud-based IT, security and compliance solutions provider. Matt shares his journey in the MSP industry and what studying aeronautics taught him about risk management. He also explains who Qualys are and what they…

1
Exploring Leadership as a Level 1 Tech 24:32

2M ago24:32

24:32

Overview: In this episode of the SMB Community Podcast, hosts James and Amy are back to discuss a range of topics relevant to IT professionals. They start with a question about leadership for entry-level tech employees, emphasizing that leadership can be demonstrated at any level. The conversation then shifts to cybersecurity, highlighting an insur…

1
AI Tools: Which One Is The Best? 22:54

2M ago22:54

22:54

Overview: In this episode of the SMB Community Podcast, hosts Amy and James discuss a variety of news and trends that affect the MSP community. Key topics include Google's acquisition of cybersecurity firm Wiz for $32 billion, the impact of tariffs on tech prices, and how MSPs can use this information to their advantage. They also delve into Gartne…

1
[Travelogue] UpLift Live 2025 30:54

2M ago30:54

30:54

Time for another Team Tubb Travelogue! This time, Lenka Koppova catches up with Richard Tubb and James Steel of Salesbuildr, who are in Birmingham for UpLift Live 2025, a conference focused entirely on LinkedIn.They were also briefly joined by a special guest, so listen in to find out who! Grab a cup of your favourite tea or coffee, relax and join …

1
[178] How to Become a Key Person of Influence 1:08:12

2M ago1:08:12

1:08:12

In this interview, Richard Tubb speaks to Daniel Priestley. He’s a worldwide renowned entrepreneur, international speaker, and best-selling author, an expert in business growth, personal branding, and entrepreneurship. He’s the author of several books which provide actionable strategies for entrepreneurs looking to stand out, attract opportunities,…

1
Enhancing Workplace Efficiency with AI: Interview with Zulfiya Forsythe of Omadli Group 24:34

2M ago24:34

24:34

Overview: In this episode of the SMB Community Podcast, host James Kernan from Kernan Consulting interviews Zulfiya Forsythe, CEO and founder of Omadli Group, about the transformative power of AI in the workplace. Forsythe shares her unique journey from accounting to tech, highlighting the development of data analytics and AI solutions that help bu…

1
[177] Building A Strong MSP Community at IT Nation Connect 51:13

2M ago51:13

51:13

In this episode, Richard speaks to Peter Kujawa. Peter is a seasoned executive attorney and industry leader with a wealth of experience in the MSP space. He now heads up the service leadership at IT Nation, part of the team at ConnectWise, overseeing IT Nation Connect, IT Nation Evolve peer groups and the partner advisory councils. Peter tells Rich…

1
Rebranding and Future Growth: An Interview of MJ Shoer of GTIA 23:27

3M ago23:27

23:27

Overview: In this episode of the SMB Community Podcast, James Kernan interviews MJ Shoer of GTIA, formerly known as CompTIA. MJ shares his extensive background in the IT industry, having transitioned from an MSP owner to a key figure at CompTIA and now GTIA. They discuss the reasons behind the rebranding to GTIA and the organization's continued foc…

1
Strategizing MSP Growth: Windows 10 End of Life 28:52

3M ago28:52

28:52

Overview: In this episode of the SMB Community Podcast, hosts Amy Babinchak and James Kernan dive into how IT professionals can leverage the end-of-life schedules of Microsoft Windows 10 to generate new business. This week, they emphasize the importance of planning and maintaining a regular upgrade schedule for client systems to avoid issues and en…

1
[Bonusode] Futurism, AI and Being Prepared: How Pax8 Supports MSPs 25:51

3M ago25:51

25:51

In this special bonus episode of TubbTalk, recorded in person at IT Nation Connect Europe 2025, Richard Tubb catches up with Phylip Morgan Chief Revenue Officer at Pax8. A futurist, Phylip spoke on stage on the topic of ‘the robots are coming.’ Phylip tells Richard what things will look like in 2030 and how to take baby steps to prepare for what’s …

1
[Travelogue] IT Nation Connect Europe 2025 36:53

3M ago36:53

36:53

Time for another Team Tubb Travelogue! This time, Gudrun Lauret catches up with Richard Tubb, Lenka Koppova and special guest, Sean Lardo of ConnectWise, who are in London for IT Nation Connect Europe 2025. Grab a cup of your favourite tea or coffee, relax and join them for a fun conversation about the highlights from this big event. Richard gives …

1
Offshoring vs. Local Hiring: Where to Find Success 33:34

3M ago33:34

33:34

In this Thursday episode of the SMB Community Podcast, hosts James Kernan and Amy Babinchak discuss recent events and trends in the IT and business world. Amy details her recent speaking engagement at the M365 Community Days event, highlighting the importance for MSPs to network with internal IT professionals. The hosts dig into the question of whe…

1
Maximizing Industry Events: Tips, Trends, and Insider Insights 23:30

3M ago23:30

23:30

Overview: In this episode of the SMB Community Podcast, hosts James and Amy discuss effective strategies for making the most out of attending industry events. They highlight the importance of sitting with different people at meals, asking questions during sessions, and breaking the ice in socially awkward situations. The conversation shifts to upco…

1
[Bonusode] How to Master MSP Cash Flow and Credit Management 31:34

3M ago31:34

31:34

In this interview, Team Tubb’s Kareena Barat speaks to Nicki Kinton, the founder of Confident Cashflow, a Wiltshire-based finance business. A credit management professional, Nicki works with companies of all sizes. She specialises in helping clients hit their growth goals, tackling cash flow issues and developing better credit management strategies…

1
[176] Why Now is the Time to Join GTIA and Grow the MSP Community 1:00:08

3M ago1:00:08

1:00:08

In this episode, Richard Tubb is joined by MJ Shoer. MJ is the Chief Community Officer of the newly-formed GTIA, previously part of the non-profit CompTIA. A former IT director and MSP owner, MJ did a spell of consulting before joining certification and community organisation CompTIA. In this interview, MJ shares how the acquisition of CompTIA, the…

1
Business Valuations: What is My Worth? 41:06

3M ago41:06

41:06

Overview: In this episode of the SMB Community Podcast, hosts Amy Babinchak and James Kernan discuss various topics including the aftermath of the Super Bowl, the trends in mergers and acquisitions, and the effectiveness of Microsoft Action Pack programs. They explore the potential of AI in increasing productivity through a new book, 'AI Productivi…

1
Enhancing MSP Success: AI, Customer Retention, and Industry Trends 43:47

4M ago43:47

43:47

Overview: In this episode of the SMB Community Podcast, hosts James Kernan and Amy Babinchak discuss the transformative impact of AI on MSP sales and efficiency, emphasizing AI's potential to double market size and help MSPs manage new applications. Amy announces the start of her new AI class. This episode also delves into recent tech industry news…

1
[175] Valuable Insights From Bridging The MSP And Vendor Divide 1:30:55

4M ago1:30:55

1:30:55

In this episode of TubbTalk, Richard Tubb is joined by Andy O'Neil. Having started out in roles within various MSPs, he then went to work for Autotask. Today, he’s leading the managed services function at Numata, a global MSP founded in South Africa. Andy talks through his experiences in MSPs and what is was like ‘crossing the divide’ into the vend…

1
How Should I Answer My Client Calls? Live vs. Attendant 42:10

4M ago42:10

42:10

Overview: In this episode of the SMB Community Podcast, hosts Amy Babinchak and James Kernan discuss winter weather conditions across the Midwest, then transition into tech news, including rumors of a potential acquisition involving Intel. The conversation shifts to insights on compliance for managed service providers (MSPs), particularly around th…

1
MSPs and the Evolving Tech Environment: Reselling Hardware & Software 31:24

4M ago31:24

31:24

In this episode of the SMB Community Podcast, hosts Amy and James discuss the dynamics of reselling computer hardware and software for MSPs, emphasizing the importance of building trust with clients. They highlight recent changes in market leadership among PSA and RMM tools, with Kaseya overtaking ConnectWise. The conversation also covers major dev…

1
Exploring AI Tools in Marketing and Sales 25:07

4M ago25:07

25:07

In today's episode of the SMB Community Podcast, hosts Amy Babinchik and James Kernan dive into the best AI tools for marketing and sales, including popular choices like ChatGPT and Gong. They discuss the latest news in the IT industry, such as Fred Voccola's abrupt resignation from Kaseya and the rebranding of CompTIA's nonprofit arm. The conversa…

1
[174] Insights From One of the UK's Most Innovative MSPs 1:11:16

5M ago1:11:16

1:11:16

In this episode, Richard Tubb speaks to Chris Pottrell. He’s the managing director of Nebula IT, an MSP with a strong focus on cybersecurity. Their comprehensive set of services make them an innovative MSP to watch. Richard asks Chris about their typical clients, their current tool stack and how they came to work with the Ministry of Defence. Chris…

1
Unlocking the Potential of DMARC: An Interview w/ Mike Anderson 15:13

5M ago15:13

15:13

In this Thursday episode of the SMB Community Podcast, host James Kernan talks with Mike Anderson, Director of Global Channels for EZDMark. They discuss the importance of DMARC (Domain-based Message Authentication, Reporting & Conformance) in improving email deliverability and protecting domains from spoofing. Mike shares his journey from the car b…

1
Compliance in the New Year: Interview with Mike Semel 34:28

5M ago34:28

34:28

In today's episode of the SMB Community Podcast, host James Kernan interviews Mike Semel, a prominent expert in cybersecurity compliance. Mike shares his extensive background in the IT industry, dating back to the 1970s, and discusses his transition from being an MSP to becoming a top compliance consultant. They delve into the differences between c…

1
[173]StreamOne: Transforming Cloud Management for MSP Success and Growth 56:25

5M ago56:25

56:25

In this episode, Richard Tubb speaks to Sergio Farache, the EVP of strategy and global technology business at TD SYNNEX. In this interview, he talks specifically about StreamOne®. A cloud management platform, it integrates with your MSP systems to assist you in expanding your cloud business. Sergio explains his role within the organisation, what TD…

1
Channel Predictions for 2025 23:33

5M ago23:33

23:33

1.) MSP Question of the week: What are your channel predictions for the new year of 2025? --- 2.) Notes on the News Microsoft is planning to invest about $80 billion in fiscal 2025 on developing data centers: https://edition.cnn.com/2025/01/03/tech/microsoft-ai-data-centers/index.html Last week, the DC Circuit Court of Appeals unanimously upheld th…

1
Business Plans/Goals: How Often Should These Be Updated? 24:26

5M ago24:26

24:26

To kick off the new year, hosts James and Amy discuss business plans & goals, this week's MSP question of the week, as well as year-end news. --- 1.) MSP Question of the week: When should a business update their business plan and goals? --- 2.) Notes on the News Intel CEO Pat Gelsinger has resigned as of December 1: https://www.cnn.com/2024/12/02/t…

1
[172] Richard in The Hotseat: Advice on Business, Wellbeing and Growth 43:27

5M ago43:27

43:27

In this unique TubbTalk episode, Richard Tubb becomes the guest! He was interviewed on The Remarkable People Show, broadcast earlier this year (2024). It’s hosted by Polly Brennan and Maggie Martin on Koast Radio, a local station in the north east of England. Richard shares his experiences of moving to the North East with his wife Claire and why it…

1
How Often Should You Attend Channel Events? 33:55

5M ago33:55

33:55

In the final episode of the calendar year 2024, Amy and James sit down to discuss the final MSP Question of the week as well as current events and news. --- 1.) MSP Question of the week: How often should you and your business attend channel events? --- 2.) Notes on the News Tiktok will be banned from the U.S. starting on January 19, 2025. Will they…

1
Mergers & Acquisitions: When Is The Best Time To Buy/Sell? 32:27

6M ago32:27

32:27

To finish off the calendar year 2024, host James Kernan sits down with Karl Palachuk to discuss this year's hot topic: mergers & acquisitions. In this episode, James and Karl uncover the importance of timing and understanding when the ideal time to buy/sell a practice would be. Our upcoming events and more: Check out the link below for details on u…

1
[171] Rob Rae: How to Break Barriers and Build MSP Ecosystems 1:09:26

6M ago1:09:26

1:09:26

In this interview, Richard Tubb speaks to Rob Rae, Corporate Vice President of Community and Ecosystems for Pax8. They're a cloud marketplace for future-focused managed service providers (MSP). After 20 years in the channel, Rob has a lot of advice on how to build better MSP ecosystems. Richard asks Rob for his thoughts on the recent Pax8 Beyond EM…

1
Year-End Marketing: What Are Some Good End of Year Campaigns? 32:27

6M ago32:27

32:27

Now nearly halfway into December, James and Amy return to discuss Q4 marketing plans and recent headlines in the news. --- 1.) MSP Question of the week: What are some good marketing campaigns to run at the end of the calendar year? --- 2.) Notes on the News a). Amazon Chip Supplier: As one of the top web server suppliers in the world (AWS), Amazon …

1
[170] How to Master Email and File Migrations for MSPs 46:43

6M ago46:43

46:43

In this interview, Richard Tubb speaks to Colin Hogg, the vice president of sales for Couchdrop. They have an amazing migration solution for MSPs called Movebot. It makes it much easier to do data migrations for your clients. Colin explains the Movebot Migration solution and how the organisation manages rapid technology developments and how they qu…

1
Return to Office: Risks and Rewards 49:23

6M ago49:23

49:23

To kick off the month of December, James and Amy are back with another episode of the SMB Community Podcast. --- 1.) MSP Question of the week: Should I require my remote employees to return to the office? In response to a recent article by Amazon, it sounds not so desirable. For Amazon, their reasoning was due to a lack of innovation. Perhaps there…

1
[169] Professional Musician to MSP Guru: the Amazing Luis Giraldo 1:27:40

6M ago1:27:40

1:27:40

In this episode, Richard Tubb speaks to Luis Giraldo, the Chief Evangelist for ScalePad, a company that offers a collection of applications to help MSPs launch their growth. In the IT space, he is something of an MSP guru. He has also been an MSP, CEO, SaaS consultant and an active member of the CompTIA peer group. And in this interview, he tells R…

1
How Do I Hold My Team Accountable? 42:29

6M ago42:29

42:29

Another fun week of James and Amy! Following Halloween, James and Amy shared their mission of Halloween costumes and handing out Halloween candy. Kicking off this week's episode, DATTOCON missed out an opportunity for press and hype. From lack of a major announcement, there is a PR opportunity missed. --- 1.) MSP Question of the week: How can you h…

1
MSSP vs. MSP: Why does Security Matter? 18:44

6M ago18:44

18:44

Hosts James and Amy are back this week to discuss the series of noteworthy headlines from this week as well as this week's MSP question of the week. --- 1.) Notes On The News IT Nation - one announcement CompTIA Aquired - New Divisions will be created Department of Labor - Ruling for Overtime Labor --- 2.) MSP Question of the week: Are you a REAL M…

1
Measuring Success: What KPI's Do You Use? 25:45

7M ago25:45

25:45

Hosts James and Amy sit down this week to discuss key performance indicators (KPIs) that can be used to measure success with your business. 1.) MSP Question of the week: What reports or KPI’s do you need to manage your business? Article by Amy: https://www.channelpronetwork.com/2024/09/26/how-do-msps-measure-success-im-hitting-my-metrics-but-not-su…

1
[168] Best-Kept Secret to Global Leader: The Remarkable Evolution of Comptia 1:29:13

7M ago1:29:13

1:29:13

In this interview, Richard Tubb speaks to Todd Thibodeaux, President and Chief Executive Officer of CompTIA, a nonprofit organisation that supports MSPs and IT businesses. Todd explains how CompTIA supports MSPs, vendors and others in the tech space, how they change people’s lives, and shares his own journey with the organisation. Richard asks Todd…

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Managedservices Podcasts

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