Welcome to Ctrl-Alt-Deliver: MSP Service Delivery Mastery, your essential resource for navigating the evolving world of Managed Service Providers
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Managed Service Providers Podcasts
Podcasts, articles, and reference materials for Managed Service Providers. Brought to you by James Kernan and produced by Kernan Consulting.
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The MSP Sales Podcast digs into the philosophy, strategy, sales training, and techniques that allow a managed service provider to meet their maximum sales potential. For managed service providers who want to scale, we’ll discuss the critical systems that must be in place for every MSP to succeed. We’ll be joined by industry specialists in the IT industry to offer their expert insights. Hosted by Brian Gillette, his own unique and proven empathy-driven sales philosophy has helped generate mil ...
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The Managed Services space can be a challenging place to build a business. Tune in to hear industry experts talk about topics that are on the minds of MSPs in the Peer Groups. Our hosts come from working in the trenches at Managed Service Providers, and are active MSP Peer Group facilitators that have conversations with dozens of MSPs each month. Topics we will cover will include finance, pricing, sales, marketing, running the business, legal, and pretty much anything MSPs are talking about.
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Resources, tools, and support for business owners who want a business that gives more than it takes.
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Hosted by Freedom Investment Management, Inc., we bring you innovative ideas from investment experts and practice and business management leaders. Check back often to hear from fellow financial advisors talk about what is working for them; service providers describing best of breed technology, product and practice solutions; as well as, economists, portfolio managers, analysts and investment product specialists from all ends of the industry spectrum, from mega global managers to small but in ...
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The Modern Facilities Management Podcast is your premier resource for insights, trends, and best practices in the ever-evolving world of Facilities Management. Hosted by Griffin Hamilton, this show features conversations with thought leaders, service providers, and tech innovators who are shaping the future of FM. From navigating new technologies like AI and IoT to optimizing operational efficiency and sustainability, we dive deep into the challenges and opportunities facing facility manager ...
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Step behind the scenes of digital marketing with Sam Ashrafi, founder of AdExpert.io. In this podcast, Sam shares real-world strategies, SEO secrets, and Google Ads insights that drive results for local businesses, e-commerce brands, and service providers across the U.S. From campaign breakdowns and industry updates to client stories and conversion-boosting tactics, this is your no-fluff guide to mastering modern marketing. Whether you’re a business owner or a fellow marketer, you’ll walk aw ...
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The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topi ...
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CDW Canada Tech Talks: Discussing the Latest Technology Innovations Experts from CDW and our partners tackle hot topics including generative AI, FinOps, the new cybersecurity landscape and more.
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TubbTalk: Wired for Connection is a women-led spinoff of TubbTalk: The Podcast for Managed Service Providers. Wired for Connection was created to amplify the diverse, underrepresented voices shaping the IT & MSP industry. Unlike traditional MSP podcasts focused on tools and tactics, we dive into the real, human stories of those redefining leadership in tech.
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Next in Nonprofits interviews nonprofit leaders and service providers to keep you up to date with the best ideas in social good. Learn more at nextinnonprofits.com/podcast
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Welcome to The B2B eCommerce Show – a hub for leaders, innovators, industry experts, and newbies to explore the fast-paced world of digital commerce. Hosted by respected thought leader Justin King, this podcast delves into the strategies, challenges, and successes shaping how manufacturers, distributors, and service providers thrive online. Each episode features insightful conversations, practical advice, and compelling stories from pioneers driving digital transformation in the B2B eCommerc ...
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MSP Insider is your backstage pass to everything Managed Service Providers really care about. Forget the fluff—this is where we tackle the real challenges, share unfiltered advice, and dive into the stories that make the MSP world tick. From scaling your team to navigating the chaos of ticket management, we cut through the noise with insights that actually matter. Featuring industry leaders, battle-tested pros, and the occasional war story, every episode is packed with the strategies and too ...
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Best’s Insurance Law Podcast series examines key topics in the insurance industry from an attorney’s point of view. Featured panelists are top lawyers from firms profiled in Best's Insurance Professional Resources, a highly selective online service showcasing only firms recommended by their clients for outstanding service to the insurance industry. Published by AM Best, Best's Insurance Professional Resources is a claims industry resource that features qualified legal counsel, independent in ...
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Raising Tech is your guide to understanding the role technology plays in your community, where to invest to transform culture, and how to bring your team and residents along the journey. Tune in to explore the latest tech trends, dive into hot topics, and hear from industry experts, community leaders, and innovative vendors shaping the senior living tech landscape. Each episode is packed with practical insights and real-world stories to help you spark change and level up your community’s tec ...
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Hosted by Rick from DALY Computers (www.daly.com), the Technology Pulse podcast takes a look at new and existing technologies that will benefit the SLED (state/local government, education) sector in Maryland and Virginia. Episodes will feature guests from innovative product/service providers, the DALY team, and strategic partners.
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The Voice of Cybersecurity for MSPs & MSSPs! The CyberCall is the weekly podcast where cybersecurity meets business reality. Hosted by Andrew Morgan, Founder of Right of Boom, this is the go-to show for Managed Service Providers (MSPs), virtual CISOs (vCISOs), and IT leaders navigating the complex world of cyber risk, compliance, and AI. Each episode features raw, practical conversations with the sharpest minds in cybersecurity—from operators in the trenches to CISOs, researchers, policymake ...
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Welcome to the BNB Investing Podcast, specifically built for real estate investors, fix & flippers or realtors who want to explore the options for investing in short term rentals through acquisition, leasing or managing properties to maximize consistent monthly revenue. In our podcast we speak directly to our network of experienced short-term rental operators, and investors to cover how they got started and what they have experienced along the way, we will also talk with service providers to ...
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I’m Haree Patel, Founder and CEO of iceConnect, and this is the podcast where we dive into the ups and downs of running a business in today’s tech-driven world. Whether you’re a small business owner, an entrepreneur, or somewhere in between, this show’s for you. We’re all about real conversations with fellow business owners, sharing what’s worked, what hasn’t, and how technology can make (or sometimes break) a business. Have you ever wondered how others manage to grow without losing their mi ...
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The Your Health University Podcast explores the ever-evolving world of healthcare, bringing together industry leaders, medical professionals, and business innovators to discuss the latest trends, challenges, and breakthroughs in patient care. Hosted by Jamie Preston, this podcast highlights real-world strategies that improve healthcare delivery, from primary care and chronic disease management to hospice, senior living, and emerging medical technologies. Each episode features insightful conv ...
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This podcast helps Managed Service Providers (MSPs) resell AI + automation systems without adding staff, software, or risk. Hosted by Growth Right Solutions, an MSP veteran-built team, each episode delivers practical, white-label solutions that drive measurable business outcomes. What you’ll learn: How to launch AI-powered voice and chat assistants Systems for 24/7 lead capture, CRM sync, and booking automation How to boost MRR with workflow automation Where MSPs are seeing 2–3x resale margi ...
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Contract Pharma is the premier media outlet linking contract service providers and their pharma/biopharma sponsors. Rooted in our legacy print publication—issued 9 times per year—the Contract Pharma brand continues to evolve across its digital media platforms through ContractPharma.com, Contract Pharma Direct eNewsletters, and social media channels.
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Management tips from amazing change stories
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Richard Tubb has been a leader and keynote speaker in the MSP community for the last two decades. At the helm of media company and MSP advisory business Tubblog, Richard loves to showcase tech companies disrupting the industry, as well as shining a light on new tools you might not be aware of. His long-running and successful interview-style show, TubbTalk, features fireside style chats with the CEOs and CTOs of these businesses, to dig deep into how they got started in the industry, what ins ...
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The Business of Dairy podcast will look at aspects of management of dairy businesses from both within the farm gate and outside the farm gate, speaking to farmers and service providers with skills, information and knowledge of value to you and your business. We will bring to you monthly discussions on topics that will grow your knowledge and understanding of management areas that will drive strong farm business performance into the future. This series is brought to you by the NSW DPI Dairy B ...
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Stories from the front lines of life sciences. Hear how founders, investors, engineers, scientists, and quality experts are innovating to save lives. You’ll hear founders share their insights from launching and scaling their business, investors giving their outlook on funding, industry experts unfolding their latest insights and research, and quality professionals offering advice to navigate the regulatory maze and avoid audit pitfalls. We interview the brightest people in the life sciences ...
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The latest tech news, advice, and tools are aimed at a specific audience, which includes computer repair shops, Managed Service Providers (MSPs), vendors, and distributors. These resources can provide valuable information on the latest trends, software, and hardware in the tech industry, as well as tips and strategies for running a successful computer repair or MSP business. They can also include information on new products and services from vendors and distributors, and provide ways for the ...
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🎙 Welcome to Rarified Air: Stories of Inspired Service, a podcast that takes you on a journey into the DNA of InterSystems. I will be your guide as we explore how our unparalleled commitment to customer service fuels limitless human potential. 🤝 Join us as we dive into the culture of InterSystems and share the stories of the people who make it all possible - our customers, partners, and employees. From helping healthcare providers improve patient outcomes to powering the world’s most importa ...
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Elevate Technology is your best partner to handle all your IT needs and requirement. They are assisting many businesses to achieve their target by serving them with the best IT solutions. Some of their top-rated services are Fully Managed IT services, Co-Managed IT services, Cloud Solutions, Voice and Data etc. Due to the highest quality solutions, Elevate Technology is one of the best Managed IT Service Providers in Brisbane.
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CompTIA Breaking Barriers with CompTIA's Managed Services Community
CompTIA's Managed Service Community
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Join the Managed Services Community as we talk to experts and peers to help break barriers in your business. We’ll talk about ways to improve your business operations, new services and solutions, how to capitalize on opportunities and find that next million. If you’re not already part of the CompTIA Managed Services Community, join here (https://bit.ly/2JbURST) to support the managed IT services industry through the promotion of best practices, the development of tools and templates and the ...
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Ready to invest in properties and projects bigger than you can manage alone? Then you're ready to syndicate. Our "Raise Capital Legally" host and Corporate Securities Attorney Kim Lisa Taylor, and co-host Krisha Young guides you through this complex and confusing world. Learn how to raise all the capital you need for real estate or small business and avoid legal potholes. Each episode either teaches a subject related to capital raising or interviews service providers who offer services inves ...
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This podcast is designed for property inventory clerks and service providers, presented by InventoryBase Academy
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The blog where IT solution providers, telecom agents, channel sales partners and independent consultants share information about their experiences recommending and reselling IT, LAN, WAN, telecom voice, data, network, broadband Internet and related managed services and equipment from IT providers, phone companies, data carriers, resellers and other network service providers through independent channel sales partners and telecom/IT master agencies.
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All things AI related that are relevant to Managed Services Providers.
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Welcome to i.O. - Insolvency Options, the essential podcast for business recovery and debt solutions in Australia. Join Darren Vardy, Managing Director of Insolvency Options and Official Liquidator with 30+ years of experience, as he demystifies the complex world of business insolvency and debt restructuring. This essential podcast delivers practical insights and expert guidance for professionals and business owners navigating financial challenges. Perfect for: - Lawyers and Legal Profession ...
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Service industry business expert Brian Harding draws upon his many years of experience to share insights, strategies, tactics, and ideas to help business owners in service industries (like contractors, home and auto repair services, IT providers, CPAs, and B2B businesses) overcome challenges in their businesses. Brian takes on a wide range of topics small business owners face with growth, delegating, customers, employees, and processes, as well as the internal struggles and fears small busin ...
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The official podcast of CBRE's Network Advisory Services team. Hear from partners and industry experts from around the telecom space, spanning from private optical networks to data centers and cloud providers - and everyone who enables solutions for enterprise organizations, discuss new opportunities that are evolving across the IT landscape.
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Access conversations among Managed Service Providers (MSPs), Datto experts, and other thought leaders on trends in the channel, emerging opportunities for MSPs, and innovative best practices that will help you grow your business.
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Health and wellness providers know that better patient outcomes require a whole person multidisciplinary approach that they just can't provide on our own. That's why host Kendall Hagensen started the Wellness Center Creators podcast. Every week she brings you interviews with experts, tips, tricks, secrets, resources, systems, and solutions, so that you don't have to reinvent the wheel when creating your wellness center. Kendall is a somatic psychotherapist turned multidisciplinary clinic own ...
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CEO Amplify | Small Business Operations, Time Management, Business Systems, Business Strategy
Donna Dube | Certified Director of Operations, Business Growth Strategist for Coaches, Consultants and Service Providers
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Are you a small business owner overwhelmed by the endless to-do lists? Are you stuck in a cycle of doing busywork without actually hitting your business goals? Do you dream of building a business that thrives without requiring every ounce of your time and energy? Have you ever felt like burnout is the only way to reach your goals? What if your reality could look different? You can run a successful, sustainable business that grows consistently while giving you time to focus on what truly matt ...
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The podcast that helps MSPs get ahead. Join Brendan Ritchie each week to hear the latest news, insights, and opinions that matter to people working in Managed Service Providers (MSPs) and telcos in Australia and New Zealand. Insights as a Service is the podcast that pulls together the key industry talking points and combines them with real world experiences shared by industry leaders to deliver value to professionals working in tech. Each episode is made possible by the microphones, studio s ...
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Launching a special, limited edition of SuperOps.ai's podcast, SuperPod - Recession-proof your MSP. We invite thriving MSP veterans who have pushed through many downturns and ask them the secrets that have kept their businesses resistant to recessions.
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The podcast where a tech guru explain things in a way we can all understand.
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Blueprint Synergy Solutions stands out as a trusted IT service provider committed to delivering end-to-end technology solutions that align with modern business needs. With a deep focus on reliability, efficiency, and scalability, the company supports organisations of all sizes with tailored IT services that reduce downtime, enhance data security, and streamline operations. From infrastructure setup and cloud integration to IT support and managed services, Blueprint Synergy Solutions ensures ...
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Welcome to Your Network’s Edge by RAD, where innovation meets connectivity. This podcast highlights how RAD’s technologies are empowering businesses and service providers. In every episode, we provide in-depth insights into the world of IoT, 5G, network Edge, and AI-powered networking, showcasing how RAD’s solutions empower service providers and critical infrastructure operators to stay ahead. Whether you’re a communications service provider, an industrial IoT professional, or someone passio ...
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This talk show is about the next big thing in value creation. It is for fund managers and corporate leadership investigating smart digital transformation for their companies, and for service providers, subject matter experts and vendors wanting to broaden their digital skills. Although the show’s focused on value creation in the context of private equity, it’s sector agnostic and can get pretty geeky, digging into IoT, data science (analytics & ML) and other high technology. At a high level, ...
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Author of "Mastering Jira 7" book. Loves #Jira and #Drupal. #ProblemSolver, #Atlassian #Consultant and #Technologist #JiraPodcast #AtlassianPodcast youtube.com/@ravs
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Now that's IT: Stories of MSP Success dives into the journeys of some of the trailblazers in the Managed Service Provider industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today. Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew, Now, That's IT. This podcast provides educational information about issues tha ...
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In this show, we discuss Technology, Business and Security in the world of Cloud. InfraGuard is globally acclaimed Unified Server Management Software that helps large enterprises and services providers efficient manage, automate and secure their servers. So whether you are on AWS, Azure or GCP - InfraGuard gets all your servers on a single dashboard enabling you to scale up faster.
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We Cleaned The House, Then The Robots Threw A Party
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What does it really take to jump 18x in revenue in just six months? We dig into a rare, well-documented transformation and tackle the core question head-on: was AI the indispensable catalyst, or did foundational process discipline do the heavy lifting that made AI’s speed possible? Along the way, we unpack where value was actually created, how time…
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AI+Automation Partnering Opportunity Briefing
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MSPs are guaranteed to miss out on every chance they do not take.By Growth Right Solutions, llc
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We Outsourced The Hard Part So You Don’t Have To
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The AI wave has already hit the SMB market, and small MSPs feel the squeeze: limited capital, stretched teams, and clients who expect faster outcomes. We break down a zero-upfront, deployment-first partnership model that lets a lean MSP deliver enterprise-grade automation without taking on inventory risk, long training cycles, or rigid contracts. I…
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Most small MSPs feel the squeeze: clients want AI and automation now, budgets are tight, and the big firms already look miles ahead. We unpack a partner model designed for smaller teams that removes upfront cost, handles delivery end to end, and grants real exclusivity—so you can sell enterprise-grade outcomes without taking enterprise-size risks. …
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A 2 Minute Brief on MSPs Partnering with Growth Right Solutions for AI+Automation Services to Clients
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MSPs are guaranteed to miss out on every chance they do not take.By Growth Right Solutions, llc
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In this episode, Jessica Wicks, Brand President of DUCTZ, joins us to discuss why proactive maintenance planning is vital to facilities management. She explains how deferred maintenance directly affects indoor air quality, energy efficiency, and overall building performance. Jessica also shares how HVAC systems play a pivotal role in sustainability…
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How to Structure a Perfect Google Ads Campaign: Proven Tips to Boost Relevance, Quality Score, and ROI
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Learn how to build a well-structured Google Ads campaign that drives results and reduces wasted spend. This episode breaks down every step of campaign setup, from defining goals to optimizing bids for better performance. You’ll discover how to: Match your campaign type to business goals for higher-intent traffic Organize campaigns and ad groups to …
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Building Affordable Communities with Barndominiums: Levi Aberle’s Vision for Housing Innovation
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Affordable housing is one of the most pressing issues today, and Levi Aberle is leading the charge with an innovative solution: barndominiums. In this episode, Levi, the founder of Fortified Buildings LLC, shares how his own experience of building a combination horse barn and house led to the creation of a new kind of affordable, energy-efficient h…
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New Tools for Incorporating Lifetime Income into an Investment Program - A Conversation with Prudential Financial
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In this episode, we have the pleasure of speaking with David Blanchett and Daniel Gutman from Prudential Investment Management and Prudential Retirement Services, respectively. We discuss recent innovations within the insurance product space to provide an "insurance overlay" on top of investment managed programs, affording retirees deferred lifetim…
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Exploring Cyber Risk Management: An Interview with Kevin Schmidt
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Overview: In this episode of the SMB Community Podcast, James Kernan interviews Kevin Schmidt from Coalition. They discuss the importance of cybersecurity and cyber risk management, focusing on Coalition's comprehensive approach that integrates cyber insurance with cybersecurity solutions. Kevin highlights the unique aspects of Coalition’s services…
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I share the latest MSP field story—helping a client whose remote staffer in Argentina couldn’t connect via VPN. What starts as a routine setup turns into a wild ride through blocked IPs, throttled Starlink connections, and Argentina’s secret war on VPNs. Hear how Ubiquiti’s VPN options, Microsoft 365 authentication quirks, and a dash of Duo MFA fin…
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Atlanta Short Term Rental Investor and Manager with Niyi Adewole
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We had a chat with Niyi Adewole. Niyi is an investor-friendly realtor based in the Atlanta Metro and team leader of the Ekabo Home Realty Team. He started his investing journey in 2016 with a househack, and quickly scaled to 30+ small multi-family long-term rental units by the end of 2020. He purchased his first Short Term Rental in 2021, and fast …
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This Is How A Small IT Firm Won Boardrooms And Grew ARR While Shrinking Headcount
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We unpack how a 1999 consultancy became a process-first MSP that clients treat as a strategic partner. We show how internal automation, VCIO strategy, and pragmatic tools drove a 40% ARR jump, 90% satisfaction lift, and seven years of unchanged budget approvals. • time-sliced expertise model and early scaling pain • PSA adoption to eliminate manual…
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Top 5 Processes to Make Projects Profitable
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Join my newsletter: https://adamhannemann.com/newsletter In this episode of Tales from the Trenches, Natalie Hell and I dig into one of the most overlooked (and under-profitable) parts of running an MSP: Projects. From scoping to pricing to client communication, projects can make or break your margins, and too often, they end up being loss leaders …
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Before You Add That New Service: Lessons from Costly Expansion Mistake
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You've been thinking about it for months: adding that new service to your wellness practice. You can already picture how it will serve your patients better, create more revenue streams, and elevate your brand. But what if you're not as ready as you think you are? Kendall shares a hard-won lesson from her own experience: "If you're adding a new moda…
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High-Risk Chemistry, Smarter Development: Inside Valsynthese’s CDMO Expertise
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In this episode of the Pharma Matters Podcast, host Ben Locwin speaks with Luca Allievi, R&D Chemist and Project Manager at Valsynthese SA, about how the company has built a reputation as a CDMO capable of handling some of the most challenging chemistries in pharma and fine chemicals.By Contract Pharma
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Risk Management with Allison Wagstrom of Propel Nonprofits
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Allison Wagstrom is the Senior Loan Officer for Propel Nonprofits, whose mission "fuels the impact and effectiveness of nonprofits with guidance, expertise, and capital." Allison joins host Steve Boland to talk about the risks nonprofits face in 2025, and steps and tools they can use to manage that risk. Allison encourages charities to think in ter…
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Is Apple Mac Really Worth It for Your Business with Mus Melemendi
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Are you sure your business is using the right system? In this episode of The Cyber CEO, host Haree Patel sits down with Senior Engineer and Team Lead, Mus Melemendi, to settle one of the longest-running debates in business tech: Windows vs macOS. Whether you’re a loyal Windows user or an Apple devotee, this episode explores which platform truly mak…
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Business Feels Like a Job? Build One That Runs Itself
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You started your business for freedom and flexibility. But now? Constant pings, late-night Slack replies, and being the go-to for everything means your business feels more like a job and not a very kind one. I know this firsthand. In my first few years of running CEO Amplify, I realized I hadn’t taken a full weekend off in six months. If I wasn’t a…
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Mission Over Burnout: A Conversation with Matt Whitehead
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Actionable Leader Playbook Name the Drag: Call out when creativity dips and communication splinters. Recognize Specifically: One shout-out a day. Person, behavior, impact. Connect the Dots: Explain what’s changing, why it matters, and how it helps patients. Swap Perspectives: 60–90 minutes of shadowing across roles this month. Remove One Obstacle W…
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Build an Evergreen Paid Traffic Campaign: Long-Term Strategies for Consistent, Cost-Effective Results
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Learn how to create a sustainable paid traffic campaign that drives results year-round. This episode breaks down how to combine keyword research, evergreen content, and smart optimization to keep your campaigns profitable and relevant over time. In this episode, you’ll discover: What makes a paid traffic campaign “evergreen” How to find long-term, …
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Scaling MSPs: The AI Blueprint for Success
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In an ever-evolving tech landscape, MSPs can't afford to get AI wrong. Discover the strategy that turns AI into your competitive edge. Summary: In this episode of MSP Insider, we explore the intersection of AI and managed service providers with expert Warren Schuitema. Learn how AI isn't just a buzzword but a transformative tool for growth and effi…
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Atlassian Updates - New Jira Features, Rovo Dev, Service Collection
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Time to go through some of the updates from the @atlassian ecosystem #NewJiraFeatures #RovoDev #ServiceCollection https://www.ravisagar.in/videos/atlassian-updates-new-jira-features-rovo-dev-service-collection
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Dean Calvert on Letting Go, Leading with Empathy, and Building a Business That Can Fly Without You
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Welcome to Ctrl-Alt-Deliver: MSP Service Delivery Mastery. I’m Jeni Clift, joined by my husband and longtime business partner, Nick. Together, we’ve spent nearly 30 years building, scaling, and eventually exiting our own MSP business. This week, we sit down with Dean Calvert — Founder of Calvert Technologies, Professional EOS Implementer, and Fligh…
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GRS For MSPs: Customized Systems for MSPs Who Want to Sell AI+Automation, and Become Indispensable to Clients
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This Episode for MSPs is essential for MSP leaders seeking to launch or expand AI and automation service lines. The core takeaways of the episode is to discuss how MSPs can build, sell, and scale new AI-powered automation service lines without incurring extra staff, tools, or overhead. In an era where margins are shrinking, hiring is becoming more …
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Align Sales Funnels With Paid Advertising: Guide Customers From Click to Conversion
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Learn how to connect your paid advertising strategy with your sales funnel to move prospects smoothly from awareness to purchase. This episode breaks down how to match ad types, copy, and landing pages with each stage of the funnel for maximum ROI. In this episode, you’ll discover: How to map paid ads to each stage of the funnel for better targetin…
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Overview: In this episode of the SMB Community Podcast, hosts James and Amy discuss weekend highlights and then dive into crucial advice for improving monthly cash flow for Managed Service Providers (MSPs). They emphasize the importance of collecting payments upfront, managing monthly subscription income, and understanding monthly burn rates. They …
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110. How Organic Marketing is Evolving with Tanner Zoromski
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In this episode of Raising Tech, host Matt Reiners welcomes Tanner Zoromski, Chief Revenue Officer and SEO Director at Pantelope, for an insightful dive into the ever-evolving world of organic marketing, search, and SEO in the age of AI. From watershed SEO updates to how large language models (LLMs) are reshaping search behaviors, Tanner explains w…
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MSP Journey: Kyle Kenyon, The Pro Tech Guy (EP 914)
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1:07:22
Uncle Marv welcomes back Kyle Kenyon, “The Pro Tech Guy,” for a lively, no-fluff conversation about cybersecurity, running an MSP, and working smarter — not harder. Kyle opens up about his origins, growing his space, and moving away from “man in the van” operations toward a more structured MSP approach. They dive into key challenges like client edu…
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E-Commerce Isn’t the Point — It’s About Digital Transformation with Brendan Cameron
51:30
51:30
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In this episode of the B2BEA Insider, Justin King sits down with Brendan Cameron, Director of Strategy for the B2B Division at Americaneagle.com, to discuss how digital transformation and technology are reshaping B2B commerce. With over 15 years of experience solving complex eCommerce challenges, Brendan shares how his background in manufacturing g…
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Man in the Van vs. MSP: 10 Years Later (EP 913)
1:05:32
1:05:32
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1:05:32
Uncle Marv hosts a special 10-year reunion with Chad Kempt of Fast Computers to revisit their classic “Man in the Van vs. MSP” debate and explore how the world of solo techs and small MSPs has evolved. They dig into shifting vendor landscapes, realistic service models, and why being lean, documented, and relationship-driven still wins in today’s ma…
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High Cash Flowing Vacation Rentals with Kirby Atwell
52:46
52:46
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52:46
We had a chat with Kirby Atwell After growing up in the south suburbs of Chicago, Kirby served 11 years on active duty in the U.S. military, first attending the United States Military Academy at West Point and then traveling the world as an officer in the Army. During his time in the service, he developed a strong interest in real estate entreprene…
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From Incident to Analysis: The Science of Human Factors Investigations
15:46
15:46
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An Nguyen from Expert Service Provider S-E-A discusses how Human Factors Analysis is typically conducted and how it is used in forensic investigations.By Best's Recommended Insurance Attorneys & Adjusters
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Credit in Seconds, Not Weeks: How Allianz Is Changing B2B with Özlem Özüner & Francois Burtin
50:04
50:04
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50:04
In this episode of the B2BEA Insider, Justin King sits down with Özlem Özüner and Francois Burtin from Allianz Trade to explore how the future of B2B payments is being shaped by automation, embedded finance, and the shift toward digital-first buying experiences. As B2B eCommerce outpaces B2C in volume, legacy payment systems are struggling to keep …
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Cash Flow Management - The Lifeblood of Your Business
18:46
18:46
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Master cash flow management with insolvency expert Darren Vardy. Learn essential forecasting techniques, creditor relationship strategies, early intervention methods, and practical systems for maintaining healthy business cash flow. Key Topics Covered: - Importance of cash flow vs. profitability - Cash flow forecasting and monitoring systems - Mana…
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The Human Lag: Why AI Outpaces Operational Readiness
1:01:11
1:01:11
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Artificial intelligence is evolving faster than most organizations can operationally absorb. We’ve automated analysis, accelerated response, and even delegated decisions to machines — but our people, processes, and governance are still running at human speed. This week on The CyberCall, I’m joined by Sounil Yu, creator of the Cyber Defense Matrix a…
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When You Know It's Not Working: Navigating Employee Transitions with Integrity
29:24
29:24
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29:24
Every practice owner faces this moment: you've hired someone, gone through training, implemented performance plans, and yet deep down you know it's not going to work out. The question isn't if this relationship will end, but when and how. Anna and Kendall tackle this uncomfortable reality head-on, sharing hard-won insights about recognizing when a …
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We're Back! - Eps 168 - LIVE - Tech Talk Show
58:56
58:56
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We’re back for a brand-new season of Tech Talk – Episode 168! 🎉 Join us live on Monday the 13th at 8pm as we kick things off with a fresh season packed with all things tech, trade, and community. We’ll be chatting about what we’ve been up to, the latest in the tech world, and answering your questions live. Got something to share or want to join in …
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Have you ever looked at your week and thought, “What did I actually get done?” If you’ve got the vision, the plan, and the passion. but your calendar still looks like a fire drill, this episode is for you. We’re unpacking exactly why your business feels stuck and how to build the operational bridge between your 90-day plan and real momentum. You’re…
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Pelvic Floor Health & UTI Prevention: What Every Adult Should Know
43:26
43:26
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KEY TOPICS COVERED What the pelvic floor is and why it’s vital for everyone The role of posture, breathing, and stress in pelvic health Common misconceptions (like “men don’t have a pelvic floor”) How to strengthen and retrain pelvic floor muscles Emotional barriers and embarrassment around pelvic issues Understanding and preventing recurrent UTIs …
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The magic formula of population-based predictive analytics with Dr. Terrance Govender, VP of Medical Affairs at ClinIntell
18:16
18:16
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Today on From Lab To Launch, we’re excited to welcome Dr. Terrance Govender, the VP of Medical Affairs at ClinIntell. ClinIntell, based in Tampa, Florida, supports healthcare executives and leaders in accurately capturing the true severity of their inpatient population using population-based predictive analytics. The results for their customers? Mo…
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Build Trust and Authority in a Crowded Market: Proven Strategies to Become a Thought Leader
11:19
11:19
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11:19
Standing out in a competitive market starts with trust. In this episode, we explore how brands can build credibility, authority, and long-term loyalty through strategic content and authentic engagement. Listeners will learn how to: Identify audience pain points and create valuable content that solves real problems Use case studies and testimonials …
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Episode 25 - Marketing Works. Yours Doesn’t. Here’s Why. (Guest: Johnathan Schofield)
55:49
55:49
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Too many MSPs are still waiting for someone else to grow their business for them. In Episode 25 of The MSP Sales Podcast, Brian Gillette sits down with Johnathan “Skofi” Schofield, founder of FindMyITPartner.com, to unpack why so many MSPs feel stuck when it comes to growth. They break down why 77% of MSPs still rely on referrals, and what MPSs can…
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Stop Hiding Behind Tickets: The Human Element of MSP Success
54:30
54:30
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54:30
Discover why hiding behind ticket portals is costing your MSP dearly and how human connections can propel your growth. Summary: In this episode of MSP Insider, industry veteran Joshua Jones shares insights from his journey through MSPs ranging from 10 to 800 employees. Learn how aligning sales and technical teams and prioritizing human connections …
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Atlassian Updates - Custom Onboarding, Bitbucket Packages, Rovo Scenarios
18:34
18:34
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Time to go through some of the updates from the @atlassian ecosystem #CustomOnBoarding, #BitbucketPackages #RovoScenarios
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Meet the Aggressively Friendly Tara Rummer (EP 912)
38:49
38:49
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Ever wonder how someone leaps from an art history degree to leading automation in the MSP world? In this episode, Tara Rummer, Channel Captain at Immy Bot and Advisor with Immense Networks, sits down to unpack her real journey—facing down imposter syndrome, championing neurodiversity, and finding her “aggressively friendly” groove. From early days …
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Greg Sharp on Agreements, Growth, and Building Real Value in Your MSP
37:57
37:57
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37:57
Welcome to Ctrl-Alt-Deliver: MSP Service Delivery Mastery. I’m Jeni Clift, joined by my husband and longtime business partner, Nick. Together, we’ve spent nearly 30 years building, scaling, and eventually exiting our own MSP business. Over those years, we learned that great service delivery isn’t just about technology, it’s about how you lead, comm…
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NSITSP Spotlight: Diana Giles, Skyline IT (EP 911)
23:42
23:42
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This episode explores why professionalism, certification, and ethics matter more than ever in the IT sector. Diana Giles talks about her rise as a recognized industry leader, the transition from side hustle to full-time business, and the benefits of clear communication for IT consultants. Hear insights from Diana’s teaching career and community inv…
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Improve Your Google Ads Quality Score: Proven Tips to Boost Ad Relevance, CTR, and Lower CPC
12:27
12:27
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12:27
Want to get better results from your Google Ads campaigns? In this episode, we break down exactly how to improve your Quality Score so you can boost ad performance, increase relevance, and lower your cost-per-click. You’ll learn how to: Understand the key factors that affect your Quality Score Improve ad relevance with keyword insertion and focused…
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From Chaos to Clarity: How George Knowlton’s NowItsDone System Transforms Real Estate and Small Business
1:05:05
1:05:05
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In this video, we sit down with George Knowlton, the creator of the NowItsDone system, a groundbreaking AI-powered tool that’s revolutionizing how real estate syndicators and small business owners streamline their operations. George shares his journey into real estate and what inspired him to develop a system that simplifies the complexities of man…
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