Podcasts, articles, and reference materials for Managed Service Providers. Brought to you by James Kernan and produced by Kernan Consulting.
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Managed Service Providers Podcasts
The MSP Sales Podcast digs into the philosophy, strategy, sales training, and techniques that allow a managed service provider to meet their maximum sales potential. For managed service providers who want to scale, we’ll discuss the critical systems that must be in place for every MSP to succeed. We’ll be joined by industry specialists in the IT industry to offer their expert insights. Hosted by Brian Gillette, his own unique and proven empathy-driven sales philosophy has helped generate mil ...
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The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topi ...
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Step behind the scenes of digital marketing with Sam Ashrafi, founder of AdExpert.io. In this podcast, Sam shares real-world strategies, SEO secrets, and Google Ads insights that drive results for local businesses, e-commerce brands, and service providers across the U.S. From campaign breakdowns and industry updates to client stories and conversion-boosting tactics, this is your no-fluff guide to mastering modern marketing. Whether you’re a business owner or a fellow marketer, you’ll walk aw ...
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The Modern Facilities Management Podcast is your premier resource for insights, trends, and best practices in the ever-evolving world of Facilities Management. Hosted by Griffin Hamilton, this show features conversations with thought leaders, service providers, and tech innovators who are shaping the future of FM. From navigating new technologies like AI and IoT to optimizing operational efficiency and sustainability, we dive deep into the challenges and opportunities facing facility manager ...
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PEI Group’s ‘Private Equity Spotlight’ podcast illuminates the latest trends in private equity across fundraising, portfolio management, deals, regulation and more. Get a front-row seat with our award-winning journalists from publications including Private Equity International, Private Funds CFO, Buyouts and PE Hub, as they interview the industry’s biggest personalities and dig deep into the dynamics affecting LPs, GPs and service providers. Available wherever you get your podcasts.
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This podcast helps Managed Service Providers (MSPs) resell AI + automation systems without adding staff, software, or risk. Hosted by Growth Right Solutions, an MSP veteran-built team, each episode delivers practical, white-label solutions that drive measurable business outcomes. What you’ll learn: How to launch AI-powered voice and chat assistants Systems for 24/7 lead capture, CRM sync, and booking automation How to boost MRR with workflow automation Where MSPs are seeing 2–3x resale margi ...
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Next in Nonprofits interviews nonprofit leaders and service providers to keep you up to date with the best ideas in social good. Learn more at nextinnonprofits.com/podcast
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A podcast that interviews leaders from insuretech and insurance to get up-to-date ideas and perspectives on how technology is disrupting and transforming the industry. We bring stories, trends, and useful insights to our audience from carriers, insuretechs, service providers, and various industry groups. New episodes feature people who are on the forefront of inventing, using, developing, or transforming the insurance world through applied technology. FNO: InsureTech is created and produced ...
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MSP Insider is your backstage pass to everything Managed Service Providers really care about. Forget the fluff—this is where we tackle the real challenges, share unfiltered advice, and dive into the stories that make the MSP world tick. From scaling your team to navigating the chaos of ticket management, we cut through the noise with insights that actually matter. Featuring industry leaders, battle-tested pros, and the occasional war story, every episode is packed with the strategies and too ...
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The Business of Dairy podcast will look at aspects of management of dairy businesses from both within the farm gate and outside the farm gate, speaking to farmers and service providers with skills, information and knowledge of value to you and your business. We will bring to you monthly discussions on topics that will grow your knowledge and understanding of management areas that will drive strong farm business performance into the future. This series is brought to you by the NSW DPI Dairy B ...
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The Managed Services space can be a challenging place to build a business. Tune in to hear industry experts talk about topics that are on the minds of MSPs in the Peer Groups. Our hosts come from working in the trenches at Managed Service Providers, and are active MSP Peer Group facilitators that have conversations with dozens of MSPs each month. Topics we will cover will include finance, pricing, sales, marketing, running the business, legal, and pretty much anything MSPs are talking about.
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The Voice of Cybersecurity for MSPs & MSSPs! The CyberCall is the weekly podcast where cybersecurity meets business reality. Hosted by Andrew Morgan, Founder of Right of Boom, this is the go-to show for Managed Service Providers (MSPs), virtual CISOs (vCISOs), and IT leaders navigating the complex world of cyber risk, compliance, and AI. Each episode features raw, practical conversations with the sharpest minds in cybersecurity—from operators in the trenches to CISOs, researchers, policymake ...
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CDW Canada Tech Talks: Discussing the Latest Technology Innovations Experts from CDW and our partners tackle hot topics including generative AI, FinOps, the new cybersecurity landscape and more.
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Welcome to the BNB Investing Podcast, specifically built for real estate investors, fix & flippers or realtors who want to explore the options for investing in short term rentals through acquisition, leasing or managing properties to maximize consistent monthly revenue. In our podcast we speak directly to our network of experienced short-term rental operators, and investors to cover how they got started and what they have experienced along the way, we will also talk with service providers to ...
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Your go-to spot for expert advice on growing your coaching business, mastering your mindset, and turning your passion into profit, all while working for yourself, but not by yourself. More at: innerglowcircle.com/becomeacoach. Join us every week for inspiring conversations with Six-Figure Certified coaches, top service providers, and successful online business owners. Get ready to embark on this amazing journey with us, learn how to GLOW – achieve your Greatest Level of Want – and make money ...
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The Your Health University Podcast explores the ever-evolving world of healthcare, bringing together industry leaders, medical professionals, and business innovators to discuss the latest trends, challenges, and breakthroughs in patient care. Hosted by Jamie Preston, this podcast highlights real-world strategies that improve healthcare delivery, from primary care and chronic disease management to hospice, senior living, and emerging medical technologies. Each episode features insightful conv ...
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Stories from the front lines of life sciences. Hear how founders, investors, engineers, scientists, and quality experts are innovating to save lives. You’ll hear founders share their insights from launching and scaling their business, investors giving their outlook on funding, industry experts unfolding their latest insights and research, and quality professionals offering advice to navigate the regulatory maze and avoid audit pitfalls. We interview the brightest people in the life sciences ...
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Management tips from amazing change stories
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Raising Tech is your guide to understanding the role technology plays in your community, where to invest to transform culture, and how to bring your team and residents along the journey. Tune in to explore the latest tech trends, dive into hot topics, and hear from industry experts, community leaders, and innovative vendors shaping the senior living tech landscape. Each episode is packed with practical insights and real-world stories to help you spark change and level up your community’s tec ...
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Hosted by Freedom Investment Management, Inc., we bring you innovative ideas from investment experts and practice and business management leaders. Check back often to hear from fellow financial advisors talk about what is working for them; service providers describing best of breed technology, product and practice solutions; as well as, economists, portfolio managers, analysts and investment product specialists from all ends of the industry spectrum, from mega global managers to small but in ...
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CompTIA Breaking Barriers with CompTIA's Managed Services Community
CompTIA's Managed Service Community
Join the Managed Services Community as we talk to experts and peers to help break barriers in your business. We’ll talk about ways to improve your business operations, new services and solutions, how to capitalize on opportunities and find that next million. If you’re not already part of the CompTIA Managed Services Community, join here (https://bit.ly/2JbURST) to support the managed IT services industry through the promotion of best practices, the development of tools and templates and the ...
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Conversations with global thought-leaders on the future of globalization and localization. An initiative brought to you by International Achievers Group. Share. Learn. Network. Humanize. Grow. Top Voices: The Global Insights Exchange is a unique globinar initiative designed to amplify the untold stories, challenges, and future aspirations of global decision-makers whose work impacts or intersects with the localization and globalization industry. Our innovative globinar concept bridges the ga ...
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The Finance Connect European Equipment Finance Podcast sponsored by Alfa is tailored for industry practitioners, featuring thought leaders in European equipment finance. Hosted by Richard O’Donohue, head of content (manufacturer captives) at Asset Finance Connect and former head of partnerships at Dell Financial Services, Ireland. Each episode of our podcast will feature insightful interviews with Europe’s top leaders in equipment finance. The discussions will centre on the opportunities and ...
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Resources, tools, and support for business owners who want a business that gives more than it takes.
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What is the future of healthcare technology? How is technology changing the landscape of the industry? The GoMo Health Human Resilience podcast gives an inside look into the world of healthcare technology engagement from experts, industry professionals and healthcare consumers across the globe. Each episode focuses on a specific healthcare topic, and illustrates, with engaging storytelling, the heart-warming journeys of our guests and experts—patients, members, caregivers, parents, and provi ...
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The latest tech news, advice, and tools are aimed at a specific audience, which includes computer repair shops, Managed Service Providers (MSPs), vendors, and distributors. These resources can provide valuable information on the latest trends, software, and hardware in the tech industry, as well as tips and strategies for running a successful computer repair or MSP business. They can also include information on new products and services from vendors and distributors, and provide ways for the ...
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Elevate Technology is your best partner to handle all your IT needs and requirement. They are assisting many businesses to achieve their target by serving them with the best IT solutions. Some of their top-rated services are Fully Managed IT services, Co-Managed IT services, Cloud Solutions, Voice and Data etc. Due to the highest quality solutions, Elevate Technology is one of the best Managed IT Service Providers in Brisbane.
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Welcome to Your Network’s Edge by RAD, where innovation meets connectivity. This podcast highlights how RAD’s technologies are empowering businesses and service providers. In every episode, we provide in-depth insights into the world of IoT, 5G, network Edge, and AI-powered networking, showcasing how RAD’s solutions empower service providers and critical infrastructure operators to stay ahead. Whether you’re a communications service provider, an industrial IoT professional, or someone passio ...
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Best’s Insurance Law Podcast series examines key topics in the insurance industry from an attorney’s point of view. Featured panelists are top lawyers from firms profiled in Best's Insurance Professional Resources, a highly selective online service showcasing only firms recommended by their clients for outstanding service to the insurance industry. Published by AM Best, Best's Insurance Professional Resources is a claims industry resource that features qualified legal counsel, independent in ...
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This podcast is designed for property inventory clerks and service providers, presented by InventoryBase Academy
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Ready to invest in properties and projects bigger than you can manage alone? Then you're ready to syndicate. Our "Raise Capital Legally" host and Corporate Securities Attorney Kim Lisa Taylor, and co-host Krisha Young guides you through this complex and confusing world. Learn how to raise all the capital you need for real estate or small business and avoid legal potholes. Each episode either teaches a subject related to capital raising or interviews service providers who offer services inves ...
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For those interested in the venture capital, particularly in the UK and investors through the Enterprise Investment Scheme, EIS, Seed Enterprise Investment Scheme, or SEIS, and Venture Capital Trusts. Guests are leading people in the industry, whether fund managers, company founders or experts from other service providers. The aim is to dig deeply into topics, getting away from the promotional material that predominates elsewhere. Venture capital investing is a long-term endeavour and we wil ...
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Service industry business expert Brian Harding draws upon his many years of experience to share insights, strategies, tactics, and ideas to help business owners in service industries (like contractors, home and auto repair services, IT providers, CPAs, and B2B businesses) overcome challenges in their businesses. Brian takes on a wide range of topics small business owners face with growth, delegating, customers, employees, and processes, as well as the internal struggles and fears small busin ...
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The blog where IT solution providers, telecom agents, channel sales partners and independent consultants share information about their experiences recommending and reselling IT, LAN, WAN, telecom voice, data, network, broadband Internet and related managed services and equipment from IT providers, phone companies, data carriers, resellers and other network service providers through independent channel sales partners and telecom/IT master agencies.
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Today's health care industry is a high-stakes environment full of legal, policy, and regulatory-related obstacles. There are also tremendous opportunities, and in order to thrive, it is critical for executives, general counsel, and administrators to have a consistent pulse on trends and available business solutions. Subscribe to our health care podcast, Diagnosing Health Care, for thought-provoking, strategic insights from Epstein Becker Green attorneys and health care professionals.
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Welcome to i.O. - Insolvency Options, the essential podcast for business recovery and debt solutions in Australia. Join Darren Vardy, Managing Director of Insolvency Options and Official Liquidator with 30+ years of experience, as he demystifies the complex world of business insolvency and debt restructuring. This essential podcast delivers practical insights and expert guidance for professionals and business owners navigating financial challenges. Perfect for: - Lawyers and Legal Profession ...
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All things AI related that are relevant to Managed Services Providers.
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Access conversations among Managed Service Providers (MSPs), Datto experts, and other thought leaders on trends in the channel, emerging opportunities for MSPs, and innovative best practices that will help you grow your business.
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The official podcast of CBRE's Network Advisory Services team. Hear from partners and industry experts from around the telecom space, spanning from private optical networks to data centers and cloud providers - and everyone who enables solutions for enterprise organizations, discuss new opportunities that are evolving across the IT landscape.
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Health and wellness providers know that better patient outcomes require a whole person multidisciplinary approach that they just can't provide on our own. That's why host Kendall Hagensen started the Wellness Center Creators podcast. Every week she brings you interviews with experts, tips, tricks, secrets, resources, systems, and solutions, so that you don't have to reinvent the wheel when creating your wellness center. Kendall is a somatic psychotherapist turned multidisciplinary clinic own ...
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TubbTalk: Wired for Connection is a women-led spinoff of TubbTalk: The Podcast for Managed Service Providers. Wired for Connection was created to amplify the diverse, underrepresented voices shaping the IT & MSP industry. Unlike traditional MSP podcasts focused on tools and tactics, we dive into the real, human stories of those redefining leadership in tech.
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The podcast that helps MSPs get ahead. Join Brendan Ritchie each week to hear the latest news, insights, and opinions that matter to people working in Managed Service Providers (MSPs) and telcos in Australia and New Zealand. Insights as a Service is the podcast that pulls together the key industry talking points and combines them with real world experiences shared by industry leaders to deliver value to professionals working in tech. Each episode is made possible by the microphones, studio s ...
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Launching a special, limited edition of SuperOps.ai's podcast, SuperPod - Recession-proof your MSP. We invite thriving MSP veterans who have pushed through many downturns and ask them the secrets that have kept their businesses resistant to recessions.
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🎙 Welcome to Rarified Air: Stories of Inspired Service, a podcast that takes you on a journey into the DNA of InterSystems. I will be your guide as we explore how our unparalleled commitment to customer service fuels limitless human potential. 🤝 Join us as we dive into the culture of InterSystems and share the stories of the people who make it all possible - our customers, partners, and employees. From helping healthcare providers improve patient outcomes to powering the world’s most importa ...
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Covering everything you need to know about rugged computing solutions in an enterprise environment. Each episode features industry thought leaders and rugged solution providers discussing industry challenges, mobile computing, vertical use-cases, and comprehensive rugged computing solutions.
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"The Big Picture" is a dynamic podcast challenging the notion that Filipinos lack business acumen. Tailored for aspiring entrepreneurs, seasoned business owners, and everyone in between, our show brings you the journeys, strategies, and insights of diverse Filipino entrepreneurs. Join us as we explore the realms of possibility, urging every Pinoy to SEE, THINK, and ACT big. Dive into weekly episodes on entrepreneurship, mindset, and growth across Spotify, Apple, and YouTube. Subscribe and be ...
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This talk show is about the next big thing in value creation. It is for fund managers and corporate leadership investigating smart digital transformation for their companies, and for service providers, subject matter experts and vendors wanting to broaden their digital skills. Although the show's focused on value creation in the context of private equity, it's sector agnostic and can get pretty geeky, digging into IoT, data science (analytics & ML) and other high technology. At a high level, ...
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Welcome to The B2B eCommerce Show – a hub for leaders, innovators, industry experts, and newbies to explore the fast-paced world of digital commerce. Hosted by respected thought leader Justin King, this podcast delves into the strategies, challenges, and successes shaping how manufacturers, distributors, and service providers thrive online. Each episode features insightful conversations, practical advice, and compelling stories from pioneers driving digital transformation in the B2B eCommerc ...
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NSW Farm Performance in a Year of Extremes
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30:30The 2024-25 financial year was one of extremes for NSW dairy farmers with extraordinarily wet conditions in the North and significantly dry conditions in the South. Despite these challenges, average profitability on our NSW Dairy Farm Monitor farms was above the long-term average for the 5th year in a row. Average Return on Total Assets managed was…
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Full Time Nurse with Quadplex Airbnb Properties with Elizabeth Fuller
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35:21Elizabeth Fuller is a full time nurse anesthetist. Elizabeth began house hacking in 2016 prior to knowing the proper term. In 2018, She bought her first investment property, a historic home in Augusta, GA with a carriage house in the back yard. After minor renovations and furnishing, she rented the home doing mid-term rentals while re-designing, co…
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126 All star panel discuss EIS & VCTs in 2025 and look forward to 2026
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1:06:04Now the successful Basics series is past, we return to normal programming with our usual year-end panel. An all-star group of experts get together to discuss what happened in 2025 and the prospects for 2026. This year, Philip Hare, Partner at Philip Hare & Associates; Kealan Doyle, CEO & Director of Symvan Capital and Ewoud Karelse, Specialist-Prod…
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Send us a text We dig into why AI tools often slow teams down and show how integrating automation into core systems flips the 77% productivity paradox. We map the path from operational drag to revenue acceleration with a four-step lead workflow and practical steps to avoid pilot purgatory. • AI productivity paradox and pilot purgatory • Chatting wi…
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ISO & CMMC – Lessons Learned During Audits
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54:06Welcome back to The CyberCall. Our guest, Joy Beland from Summit7, helps lead security and compliance at the largest MSP serving the Defense Industrial Base. Joy joins us to share what it actually took to prepare as a service provider, what broke, what changed, and what lessons MSPs can learn if they expect CMMC — or ISO 27001 — to become part of t…
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Advanced Retargeting Strategies for 2025, How Behavior Based Ads Drive Higher Conversions
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11:04In this episode, we break down advanced retargeting strategies for 2025 and explain how businesses can use behavior-based data, personalization, and real-time insights to improve ad performance and ROI. What you’ll learn in this episode: Why retargeting ads are more effective than standard display ads How behavior-based retargeting improves convers…
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Unleash Your MSP Potential: Beyond Vendor Hype
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49:45In this episode of MSP Insider, we're diving deep into the truths vendors don’t want you to know about profitability, the traps of over-automation, and how genuine differentiation helps MSPs stand apart. Summary: Discover why many MSP vendors’ profitability promises fall flat and the importance of focusing on real measurable outcomes. Learn how to …
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Why Resistance Is Proof You’re On the Right Path | Bishop Kevin Foreman
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31:58In this episode of Six Figure Certified, Olivia Chapman sits down with Bishop Kevin Foreman for a powerful, grounded conversation on divine discipline. This episode explores what it really looks like to move forward when you feel called to something bigger, without waiting for perfect clarity, perfect confidence, or a dramatic sign from God. Togeth…
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Top 10 MSP “Excitements” for 2026 (EP 952)
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12:17Uncle Marv shares a sarcastic Top 10 list of what MSPs are “excited” about in 2026, including AI that fixes everything, clients who finally get cybersecurity, and the 37th AI‑powered RMM. He digs into stack sprawl, compliance frameworks, cyber insurance requirements, and the myth of 100% client compliance while encouraging MSPs to focus on outcomes…
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Make or Break: The Crucial Role of Early Legal Decisions in Raising Capital
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1:03:56In this episode, Kim Lisa Taylor and Krisha Young discuss the most common issues startup founders and real estate sponsors encounter when preparing to raise capital — often before they realize anything is wrong. They break down how early decisions around structure, compliance, and investor strategy can significantly impact a raise, and why misunder…
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The Importance of Hyperlocal SEO Targeting for Small Businesses in 2025
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14:14In this episode, we break down why hyperlocal SEO is essential for small businesses that want to attract nearby customers and stay competitive in 2025. Understand what hyperlocal SEO is and why it matters more than ever Learn how Google Business Profile optimization boosts local visibility Discover how to use location-based keywords to reach nearby…
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Short Term Rental Acquisitions with Malhar Bhagat
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35:21We had a chat with Malhar Bhagat of M2Rest to talk about Short Term Rental Acquisitions. Malhar Bhagat and his wife, Danielle Jasmine, have achieved significant success in the short-term rental business over the past four years, owning and managing over 20 units and completing over 4,500 reservations. In addition to their short-term rental business…
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Escape the Social Media Treadmill: Build Real Authority Without the Burnout
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26:58You're posting every day. Creating reels. Engaging with comments. Chasing the algorithm. And yet... your client list isn't growing the way you hoped. Sound familiar? James, host of the Wellness Center Creators podcast and founder of the Authority Plan, joins Anna and Kendall to reveal why the social media grind is burning out wellness practitioners…
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Boards and Development with Lori Jacobwith (encore release)
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45:43(This holiday season we are re-releasing a conversation with Lori from back in 2018 - with such great information that is still so valuable today. Enjoy this encore, and we'll be back in two weeks with a brand new episode). Lori L. Jacobwith is a nationally-recognized master storyteller and fundraising culture change expert who was named one of Ame…
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Is your MSP just another accidental business, or can it become a profit power player? Dive deep with Don Penland of Knox Capital as we uncover the hard truths and strategic insights MSPs need to scale smarter. Summary: In this episode, learn how most MSPs are misaligned on growth—focusing on revenue while ignoring profitability. Uncover the crucial…
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How PE markets evolved in a volatile 2025
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22:24Join senior editor Adam Le, Hong Kong Bureau Chief Alex Lynn and America's correspondent Hannah Zhang in our end of year Private Equity Spotlight episode looking back at the biggest trends in the PE market in 2025. From tariffs to trade wars, semi-liquid funds to the 401(k) opportunity and the resurgence of China, our editorial team dissects how LP…
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You Can’t Treat the Body Without the Mind Part 2
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22:34Key Takeaways Everyone can be an investigator: Observing subtle changes in behavior, sleep, decision-making, or life management can reveal early signs of behavioral health needs. Integration matters: Combining behavioral and physical health care improves outcomes, prevents avoidable hospital visits, and reduces overall healthcare costs. Impact beyo…
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Ep 296: Wesley Pergament, Co-Founder & CEO, Sola Insurance
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47:59In this episode, Wesley Pergament, Co-Founder and CEO of Sola Insurance, joins FNO: InsureTech for an in-depth discussion on how Sola uses objective weather data and a hybrid policy model to address major pain points in property insurance. With roots in disaster recovery and technology, Wesley explains Sola's evolution from a tornado-focused produc…
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Overview: In this episode of the SMB Community Podcast, hosts James Kernan and Amy Babinchak discuss the top opportunities for Managed Service Providers (MSPs) looking ahead to 2026. They focus on the importance of AI integration, data management, and the need for proper training, as well as compliance and governance issues. They also touch on the …
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Episode 30 - Building the Modern MSP: AI, Cloud & UX (w/ Guest: Jim Spignardo)
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59:09In Episode 30 of The MSP Sales Podcast, Brian Gillette sits down with Jim Spignardo, Director of Cloud Strategy & AI Enablement at ProArch, for a practical conversation about what it actually takes to build a modern MSP today. With over 25 years in IT across networking, cloud, cybersecurity, and consulting, Jim brings a grounded perspective on how …
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The language of life with Nora Khaldi, founder & CEO of Nuritas
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33:58Nora Khaldi is a mathematician with a Ph.D. in Molecular Evolution and Bioinformatics, and her years of research have focused primarily on protein evolution and comparative genomics. Throughout her career, Nora’s ambition has been to disrupt the status quo in areas that have been void of technology by introducing new ways of thinking, big data, and…
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How SEO and Google Ads Work Together to Grow Your Business With Higher ROI and Visibility
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10:58In this episode, we break down how SEO and Google Ads work together to drive more traffic, build trust, and increase conversions for your business. Why treating SEO and Google Ads as one strategy improves ROI How branded search builds trust after paid ad clicks Ways SEO improves Google Ads Quality Score and lowers ad spend How to use SEO data for s…
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Micah Jacob: Rethinking FM Through Systems Thinking
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34:52In this episode of The Modern Facilities Management Podcast, Griffin Hamilton is joined by Micah Jacob, a Melbourne-based Facilities Manager with over a decade of global FM experience across Australia, Europe, and large multinational portfolios. Micah’s journey into facilities management is anything but traditional. Originally trained in computer s…
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Behind PE’s democratisation drive and how GP-leds are thawing the liquidity freeze
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32:46In this episode, senior reporter Carmela Mendoza sits down with Sabina Comis, global managing partner, and Kenneth Young, a partner and co-chair of the corporate and securities practice at Dechert, to unpack key findings from the law firm's 2026 Global Private Equity Outlook. The survey results, gathered from 100 senior-level executives at global P…
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Coaching Skills Every Manager Needs | ICF Certified Executive Coach Laura Weldy
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22:03What if being a better leader had less to do with having all the answers and more to do with asking better questions? In this episode of Six Figure Certified, host Olivia Chapman sits down with ICF certified executive and leadership coach Laura Weldy to explore why coaching skills are quickly becoming one of the most valuable tools in modern leader…
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2025 Holiday Party & ITB Podcast Awards (EP 951)
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1:31:34Close out the year with a candid MSP roundtable featuring LionGuard’s Brook Lee, ABC Solutions’ Rayanne Buchianico, Bvoip’s George Bardissi, Domotz’s Destiny Bertucci, MSP CFO’s Larry Cobrin, and more. They cover Goldman Sachs 10,000 Small Businesses, PitchIT, AI-driven service delivery, conference strategy, and the business intelligence MSPs need …
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Director Penalty Notices - Understanding Your Personal Liability | i.O. Insolvency Options
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21:13What is a Director Penalty Notice and how can it make you personally liable for company debts? In this essential episode, Darren Vardy explains the ATO's powerful enforcement tool that gives directors just 21 days to act or face personal liability for unpaid PAYG, GST, and superannuation. Learn the critical difference between standard and lockdown …
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Designing Techquity: AI, Patient Voice, and the Future of Health Equity
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34:33A wave of health technology promises faster diagnoses, personalized support, and better outcomes—but only if it serves the people who need it most. In this episode of Human Resilience, hosts Bob Gold and Shelley Schoenfeld sit down with Gloria Vanderham, CEO of Bliss BioHealth and board member of the HLTH Foundation, to explore techquity—the practi…
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We had a chat with Brian Seelos of Hospitable to talk about Channel Manager Review. Hospitable gifts, short-term rental host,s their valuable time back. Founded in 2016, Hospitable’s tools allow hosts to automate the most time-consuming elements of hosting. Hosts use Hospitable to answer 90% of guest messages with AI-powered automated messaging, to…
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Techies, Trekkies & Star Trek Fandom (EP 950)
1:07:19
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1:07:19If you’re an MSP owner, marketer, or tech pro who also loves Star Trek, this conversation is for you. Learn how to apply Starfleet‑style clarity, storytelling, and optimism to your business, get a peek behind the curtain of Trek productions and cruises, and discover new podcasts and documentaries to deepen your fandom. This is the crossover episode…
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Andrew Denton, CEO at Alfa: Transformation, culture and leadership
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37:59In this episode, Richard O’Donohue speaks with Alfa CEO Andrew Denton about the evolving world of asset and equipment finance, the role of technology in industry transformation, and the culture and values that shape Alfa’s approach to innovation and leadership.
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You Can’t Treat the Body Without the Mind
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29:14Key Takeaways Behavioral health and physical health are inseparable and must be treated together Chronic illness often worsens anxiety, depression, and isolation — especially in aging populations Fear and stigma continue to prevent many patients from seeking behavioral health support Integrated care teams reduce gaps, improve communication, and cat…
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Send us a text We map the shift from selling one-off AI tools to delivering outcome-focused AI operating systems that anchor $25k–$50k contracts. We share the four-part “power cube,” niche strategy, ROI framing, and a practical starting path MSPs can use right away. • the commoditization of single-use automations • why clients buy outcomes not work…
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MSP Growth Strategy: What You’re Getting Wrong
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1:01:46Are you ready to explode your MSP's growth potential? Dive into the key sales strategies and mindset shifts necessary for MSPs to break the growth ceiling and scale smarter than ever. Summary: In this insightful episode, our guest Joe Timbo shares the hard truths about MSP sales and the strategic pivots necessary to inspire real growth. Discover th…
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This episode is sponsored by Lexington Partners, LGT Capital Partners and Davis Polk and first appeared on Secondaries Investor's Second Thoughts podcast. In 2024, GP-led deals hit a record of $71 billion in transaction volume, accounting for 44 percent of the total secondaries market volume of $160 billion, according to Evercore’s FY 2024 Secondar…
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Episode 17: David Webb, VP Global Enterprise Sales @ XTM International
1:02:57
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1:02:57From Afterthought to Infrastructure: How AI Is Changing Localization, Roles, and Enterprise Expectations In this episode of the Top Voices Podcast, hosts Paula McGrath and Bruno Herrmann sit down with David Webb, Vice President of Global Enterprise Sales at XTM International, for an honest discussion on where language technology is heading—and what…
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Terry McLean, co-founder and CEO of SageSure, joins FNO: InsureTech for a detailed look at SageSure's beginnings, the company's focus on coastal and catastrophe-exposed property, and their disciplined approach to underwriting. McLean outlines SageSure's path from its first policy in 2009 to a multi-state, multi-billion dollar business, discusses re…
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From Therapist to Life Coach: How Sam Synett Left the System, Beat Burnout & Built a Better Life
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40:14In this episode, Liv talks with Sam Synett, LCSW, a former federal PTSD trauma therapist who built a thriving coaching and consulting business without abandoning her ethics, expertise, or empathy. They talk about: Walking away from “secure” jobs that are slowly draining your life How to know if what you’re feeling is burnout vs compassion fatigue W…
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Technical SEO Checklist for WordPress Websites, Proven Steps to Improve Rankings and Site Performance
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11:44This episode breaks down the essential technical SEO steps every WordPress website needs for better rankings, faster speed, and a stronger user experience. You will learn the most important optimisations that help search engines crawl, index, and understand your site. You will learn: How to set up Google Analytics and Bing Webmaster Tools for accur…
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The Down-Low on Data for Value-Based Enterprises and Their Participating Providers
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27:12Value-based enterprises depend on timely, accurate data, yet the rules that govern how that data moves between the Centers for Medicare & Medicaid Services (CMS), accountable care organizations, payors, and providers remain complex and often inconsistent. On this episode, Epstein Becker Green attorneys Kevin Malone and Karen Mandelbaum unpack the r…
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Overview: In this episode of the SMB Community Podcast, hosts Amy and James discuss a range of topics from winter weather arriving early to significant layoffs in the tech industry for 2025. They delve into the complexities and best practices of raising prices for MSPs and share insights on strategic cost-cutting. The episode also touches on intere…
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From NNN to Millions: Cherif Medawar Shows You How to Scale Your Business with Triple-Net Investments
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1:07:41Kim Lisa Taylor and Krisha Young welcome back Cherif Medawar — renowned investor, fund manager, and educator — for a deep dive on how business owners and entrepreneurs can scale using his triple-net (NNN) lease model. Cherif breaks down how NNN properties work, why they provide stable and predictable cash flow, and how you can leverage them to expa…
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Uncle Marv unveils his “Top 10 MSP Billing Blunders” drawn from years of running an IT services company, talking with peers, and swapping stories in the MSP community. Learn how treating billing as a scheduled, recurring task prevents missed invoices. See why vague “services rendered” invoices confuse clients and delay payment. Implement “no work w…
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Harness AI For Scale While Humans Win The Room
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13:06Send us a text We lay out a dual playbook for B2B conversions, combining AI agents that scale qualification and scheduling with human-led messaging that frames value and reduces risk. Real ROI data, concrete case studies, and practical tactics show how to turn speed into signed deals. • ROI benchmarks for AI agents and payback windows • SMB and ent…
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Ray Costello, Property Inspect. Unlimited digital forms to capture property condition, photos and maintenance issues right from your mobile or tablet using our user friendly inspection app. Produce professional home inspection reports, sale or appraisal reports, building audits, risk assessments & more using our award winning inspection software. P…
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Building an All‑In Microsoft Security Stack (EP 948)
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46:05For MSPs trying to go “Microsoft‑first” without blowing up their business, Ben Wilcox lays out the playbook ProArch uses every day. Hear how a 500‑person firm standardizes on Microsoft 365, Azure, Defender XDR, and automation while still leaving room for partners and third‑party tools where they actually add value. Why Listen See why ProArch standa…
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Your 2026 Business Plan – Impacts of AI, Cyber & Automation on MSPs.
1:02:05
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1:02:05Most MSPs don’t fail because of ransomware. They fail because they drift. They chase revenue without direction. They stack tools without a strategy. And they wake up one year later asking the same dangerous question: “Why didn’t last year change anything?” Today isn’t about theory. It’s about execution. Our guest Gary Pica, doesn’t just teach busin…
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