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Managed Service Providers Podcasts

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The MSP Sales Podcast digs into the philosophy, strategy, sales training, and techniques that allow a managed service provider to meet their maximum sales potential. For managed service providers who want to scale, we’ll discuss the critical systems that must be in place for every MSP to succeed. We’ll be joined by industry specialists in the IT industry to offer their expert insights. Hosted by Brian Gillette, his own unique and proven empathy-driven sales philosophy has helped generate mil ...
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The Managed Services space can be a challenging place to build a business. Tune in to hear industry experts talk about topics that are on the minds of MSPs in the Peer Groups. Our hosts come from working in the trenches at Managed Service Providers, and are active MSP Peer Group facilitators that have conversations with dozens of MSPs each month. Topics we will cover will include finance, pricing, sales, marketing, running the business, legal, and pretty much anything MSPs are talking about.
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🎙 Welcome to Rarified Air: Stories of Inspired Service, a podcast that takes you on a journey into the DNA of InterSystems. I will be your guide as we explore how our unparalleled commitment to customer service fuels limitless human potential. 🤝 Join us as we dive into the culture of InterSystems and share the stories of the people who make it all possible - our customers, partners, and employees. From helping healthcare providers improve patient outcomes to powering the world’s most importa ...
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Elevate Technology is your best partner to handle all your IT needs and requirement. They are assisting many businesses to achieve their target by serving them with the best IT solutions. Some of their top-rated services are Fully Managed IT services, Co-Managed IT services, Cloud Solutions, Voice and Data etc. Due to the highest quality solutions, Elevate Technology is one of the best Managed IT Service Providers in Brisbane.
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The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topi ...
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Workers’ Comp Unwrapped

Medical Lien Management

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Workers' Comp Unwrapped with Max Cooper is your go-to podcast for uncovering the complexities of the workers' compensation system. Join Max Cooper, an experienced industry professional, as he breaks down the latest trends, tips, and case studies in workers' comp, making it easier for business owners, HR professionals, and employees to navigate. From understanding your rights to exploring key legal developments, Max unwraps the essential information you need to know, all in an engaging and st ...
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The Modern Facilities Management Podcast is your premier resource for insights, trends, and best practices in the ever-evolving world of Facilities Management. Hosted by Griffin Hamilton, this show features conversations with thought leaders, service providers, and tech innovators who are shaping the future of FM. From navigating new technologies like AI and IoT to optimizing operational efficiency and sustainability, we dive deep into the challenges and opportunities facing facility manager ...
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Step behind the scenes of digital marketing with Sam Ashrafi, founder of AdExpert.io. In this podcast, Sam shares real-world strategies, SEO secrets, and Google Ads insights that drive results for local businesses, e-commerce brands, and service providers across the U.S. From campaign breakdowns and industry updates to client stories and conversion-boosting tactics, this is your no-fluff guide to mastering modern marketing. Whether you’re a business owner or a fellow marketer, you’ll walk aw ...
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Welcome to Your Network’s Edge by RAD, where innovation meets connectivity. This podcast highlights how RAD’s technologies are empowering businesses and service providers. In every episode, we provide in-depth insights into the world of IoT, 5G, network Edge, and AI-powered networking, showcasing how RAD’s solutions empower service providers and critical infrastructure operators to stay ahead. Whether you’re a communications service provider, an industrial IoT professional, or someone passio ...
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Welcome to The B2B eCommerce Show – a hub for leaders, innovators, industry experts, and newbies to explore the fast-paced world of digital commerce. Hosted by respected thought leader Justin King, this podcast delves into the strategies, challenges, and successes shaping how manufacturers, distributors, and service providers thrive online. Each episode features insightful conversations, practical advice, and compelling stories from pioneers driving digital transformation in the B2B eCommerc ...
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TubbTalk: Wired for Connection

Tubblog: Lenka Koppova and Vera Tucci

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TubbTalk: Wired for Connection is a women-led spinoff of TubbTalk: The Podcast for Managed Service Providers. Wired for Connection was created to amplify the diverse, underrepresented voices shaping the IT & MSP industry. Unlike traditional MSP podcasts focused on tools and tactics, we dive into the real, human stories of those redefining leadership in tech.
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Best's Insurance Law Podcast

Best's Recommended Insurance Attorneys & Adjusters

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Best’s Insurance Law Podcast series examines key topics in the insurance industry from an attorney’s point of view. Featured panelists are top lawyers from firms profiled in Best's Insurance Professional Resources, a highly selective online service showcasing only firms recommended by their clients for outstanding service to the insurance industry. Published by AM Best, Best's Insurance Professional Resources is a claims industry resource that features qualified legal counsel, independent in ...
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Raising Tech is your guide to understanding the role technology plays in your community, where to invest to transform culture, and how to bring your team and residents along the journey. Tune in to explore the latest tech trends, dive into hot topics, and hear from industry experts, community leaders, and innovative vendors shaping the senior living tech landscape. Each episode is packed with practical insights and real-world stories to help you spark change and level up your community’s tec ...
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MSP Insider

MSP Insider

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MSP Insider is your backstage pass to everything Managed Service Providers really care about. Forget the fluff—this is where we tackle the real challenges, share unfiltered advice, and dive into the stories that make the MSP world tick. From scaling your team to navigating the chaos of ticket management, we cut through the noise with insights that actually matter. Featuring industry leaders, battle-tested pros, and the occasional war story, every episode is packed with the strategies and too ...
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In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.
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The Voice of Cybersecurity for MSPs & MSSPs! The CyberCall is the weekly podcast where cybersecurity meets business reality. Hosted by Andrew Morgan, Founder of Right of Boom, this is the go-to show for Managed Service Providers (MSPs), virtual CISOs (vCISOs), and IT leaders navigating the complex world of cyber risk, compliance, and AI. Each episode features raw, practical conversations with the sharpest minds in cybersecurity—from operators in the trenches to CISOs, researchers, policymake ...
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Welcome to the BNB Investing Podcast, specifically built for real estate investors, fix & flippers or realtors who want to explore the options for investing in short term rentals through acquisition, leasing or managing properties to maximize consistent monthly revenue. In our podcast we speak directly to our network of experienced short-term rental operators, and investors to cover how they got started and what they have experienced along the way, we will also talk with service providers to ...
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The Your Health University Podcast explores the ever-evolving world of healthcare, bringing together industry leaders, medical professionals, and business innovators to discuss the latest trends, challenges, and breakthroughs in patient care. Hosted by Jamie Preston, this podcast highlights real-world strategies that improve healthcare delivery, from primary care and chronic disease management to hospice, senior living, and emerging medical technologies. Each episode features insightful conv ...
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The Business of Dairy podcast will look at aspects of management of dairy businesses from both within the farm gate and outside the farm gate, speaking to farmers and service providers with skills, information and knowledge of value to you and your business. We will bring to you monthly discussions on topics that will grow your knowledge and understanding of management areas that will drive strong farm business performance into the future. This series is brought to you by the NSW DPI Dairy B ...
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Stories from the front lines of life sciences. Hear how founders, investors, engineers, scientists, and quality experts are innovating to save lives. You’ll hear founders share their insights from launching and scaling their business, investors giving their outlook on funding, industry experts unfolding their latest insights and research, and quality professionals offering advice to navigate the regulatory maze and avoid audit pitfalls. We interview the brightest people in the life sciences ...
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Richard Tubb has been a leader and keynote speaker in the MSP community for the last two decades. At the helm of media company and MSP advisory business Tubblog, Richard loves to showcase tech companies disrupting the industry, as well as shining a light on new tools you might not be aware of. His long-running and successful interview-style show, TubbTalk, features fireside style chats with the CEOs and CTOs of these businesses, to dig deep into how they got started in the industry, what ins ...
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Now that's IT: Stories of MSP Success dives into the journeys of some of the trailblazers in the Managed Service Provider industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today. Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew, Now, That's IT. This podcast provides educational information about issues tha ...
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Join the Managed Services Community as we talk to experts and peers to help break barriers in your business. We’ll talk about ways to improve your business operations, new services and solutions, how to capitalize on opportunities and find that next million. If you’re not already part of the CompTIA Managed Services Community, join here (https://bit.ly/2JbURST) to support the managed IT services industry through the promotion of best practices, the development of tools and templates and the ...
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Welcome to OnGoings – the podcast series from the OnGo Alliance, an organization dedicated to accelerating the development, deployment, and adoption of the CBRS spectrum for wireless innovation. We are committed to providing the latest information and perspectives to help enterprises, system integrators, managed service providers, telecom operators, vendors, and the industry at large take advantage of the tremendous opportunities presented by the CBRS “Innovation Band”. Our podcast series wi ...
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Ready to invest in properties and projects bigger than you can manage alone? Then you're ready to syndicate. Our "Raise Capital Legally" host and Corporate Securities Attorney Kim Lisa Taylor, and co-host Krisha Young guides you through this complex and confusing world. Learn how to raise all the capital you need for real estate or small business and avoid legal potholes. Each episode either teaches a subject related to capital raising or interviews service providers who offer services inves ...
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Service industry business expert Brian Harding draws upon his many years of experience to share insights, strategies, tactics, and ideas to help business owners in service industries (like contractors, home and auto repair services, IT providers, CPAs, and B2B businesses) overcome challenges in their businesses. Brian takes on a wide range of topics small business owners face with growth, delegating, customers, employees, and processes, as well as the internal struggles and fears small busin ...
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Access conversations among Managed Service Providers (MSPs), Datto experts, and other thought leaders on trends in the channel, emerging opportunities for MSPs, and innovative best practices that will help you grow your business.
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IT Service Provider

Managed IT Services

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Blueprint Synergy Solutions stands out as a trusted IT service provider committed to delivering end-to-end technology solutions that align with modern business needs. With a deep focus on reliability, efficiency, and scalability, the company supports organisations of all sizes with tailored IT services that reduce downtime, enhance data security, and streamline operations. From infrastructure setup and cloud integration to IT support and managed services, Blueprint Synergy Solutions ensures ...
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CBRE Telecom Talk

CBRE Telecom Talk

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The official podcast of CBRE's Network Advisory Services team. Hear from partners and industry experts from around the telecom space, spanning from private optical networks to data centers and cloud providers - and everyone who enables solutions for enterprise organizations, discuss new opportunities that are evolving across the IT landscape.
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Think of this weekly podcast as the main-stage panel of our Adventures In Legal Tech podcast, focused on how technology can benefit your bottom line and geared for an audience of luddite-leaning lawyers. “Fun” may even ensue — within reason, of course.
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CEO Amplify | Small Business Operations, Time Management, Business Systems, Business Strategy

Donna Dube | Certified Director of Operations, Business Growth Strategist for Coaches, Consultants and Service Providers

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Are you a small business owner overwhelmed by the endless to-do lists? Are you stuck in a cycle of doing busywork without actually hitting your business goals? Do you dream of building a business that thrives without requiring every ounce of your time and energy? Have you ever felt like burnout is the only way to reach your goals? What if your reality could look different? You can run a successful, sustainable business that grows consistently while giving you time to focus on what truly matt ...
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The podcast that helps MSPs get ahead. Join Brendan Ritchie each week to hear the latest news, insights, and opinions that matter to people working in Managed Service Providers (MSPs) and telcos in Australia and New Zealand. Insights as a Service is the podcast that pulls together the key industry talking points and combines them with real world experiences shared by industry leaders to deliver value to professionals working in tech. Each episode is made possible by the microphones, studio s ...
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Benson and Bingham Accident Injury Lawyers, LLC is a top rated personal injury law firm providing service throughout the state of Nevada. Downtown 626 S 10th St Las Vegas, NV 89101 Phone: (702) 382-9797 Website: https://www.bensonbingham.com/ Summerlin 11441 Allerton Park Drive #100 Las Vegas, NV 89135 Phone: (702) 684-6900 Henderson 9230 S Eastern Ave #155 Las Vegas, NV 89123 Phone: (702) 463-2900 Website: https://www.bensonbingham.com/henderson-personal-injury-lawyer/ Reno 1320 E Plumb Lan ...
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Advisor Success Series

Freedom Investment Management, Inc.

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Hosted by Freedom Investment Management, Inc., we bring you innovative ideas from investment experts and practice and business management leaders. Check back often to hear from fellow financial advisors talk about what is working for them; service providers describing best of breed technology, product and practice solutions; as well as, economists, portfolio managers, analysts and investment product specialists from all ends of the industry spectrum, from mega global managers to small but in ...
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This talk show is about the next big thing in value creation. It is for fund managers and corporate leadership investigating smart digital transformation for their companies, and for service providers, subject matter experts and vendors wanting to broaden their digital skills. Although the show’s focused on value creation in the context of private equity, it’s sector agnostic and can get pretty geeky, digging into IoT, data science (analytics & ML) and other high technology. At a high level, ...
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In this show, we discuss Technology, Business and Security in the world of Cloud. InfraGuard is globally acclaimed Unified Server Management Software that helps large enterprises and services providers efficient manage, automate and secure their servers. So whether you are on AWS, Azure or GCP - InfraGuard gets all your servers on a single dashboard enabling you to scale up faster.
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CompTIA TechServicesSuccess

CompTIA's TLS Community

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Technology Services Success is sponsored by CompTIA’s Technology Lifecycle Services Community which provides a forum for business executives to discuss commonality within the technology service industry. This collaborative group engages in thought leadership which drives industry-specific education/tools and promotes innovation and business excellence in the service industry. If you’re not already part of the CompTIA Technology Lifecycle Services community, join here (https://bit.ly/2P7bQtx) ...
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The latest tech news, advice, and tools are aimed at a specific audience, which includes computer repair shops, Managed Service Providers (MSPs), vendors, and distributors. These resources can provide valuable information on the latest trends, software, and hardware in the tech industry, as well as tips and strategies for running a successful computer repair or MSP business. They can also include information on new products and services from vendors and distributors, and provide ways for the ...
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Hosted by Rick from DALY Computers (www.daly.com), the Technology Pulse podcast takes a look at new and existing technologies that will benefit the SLED (state/local government, education) sector in Maryland and Virginia. Episodes will feature guests from innovative product/service providers, the DALY team, and strategic partners.
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L10N Radio

Wordbee Advanced Translation Management Software

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International Buzz is a podcast about localization, translation, global marketing, and international business relations. Wordbee is a leading translation management system and localization technology provider worldwide, powering enterprises and translation service providers with integrated toolsets for end-to-end localization.
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Agentic AI is transitioning from demonstration to real-world application, particularly through the Model Context Protocol (MCP), which transforms traditional RMM and PSA systems into more interactive and efficient tools. This shift is expected to significantly impact ticket management, service level agreements (SLAs), and profit margins for managed…
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In this inaugural Women in B2B eCommerce episode of the B2B eCommerce Show, host Sarah Falcon sits down with three industry leaders, Samantha Schwartz, Kristina Harrington, and Marta Dalton, to explore their journeys in digital commerce, the challenges they’ve faced as women in male-dominated industries, and the opportunities they see for the futur…
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Every small business owner faces tough choices when it comes to investing money back into their business. Maybe you’ve found yourself staring at a tempting coaching program, a shiny new software tool, or that “limited time” offer that promises growth, but you’re unsure if it’s really worth it. Today, we’ll break down the best way to make these inve…
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Jennifer Roy, CEO of Nucleus Networks, discusses her transition from COO to CEO and the broader responsibilities that come with the role. She emphasizes the shift from a narrow focus on operations to a more comprehensive involvement in various business areas, including sales, marketing, finance, and HR. Despite the turbulent market conditions, part…
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Episode Notes Why autonomy, mastery, and purpose still matter How ego ruins teams (and what to do about it) The myth of the high-performing “lone genius” Culture fit vs. culture add — and why diversity of thought is often overlooked How to manufacture intentional team connection across remote healthcare settings The Halloween video that caused cont…
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In this episode, we dive into how common biases against motorcyclists can unfairly influence the outcome of your injury case. At Benson & Bingham, we have been fighting for our client’s rights and fair compensation for over 25 years. We are committed to proving you were not at fault so you can receive the maximum amount of compensation for your inj…
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In this session of The CyberCall, we’re cutting straight into one of the most relentless threats MSPs and their clients are facing right now—targeted ransomware attacks exploiting SonicWall SSLVPNs, with signs the attackers are already shifting to Fortinet VPNs. This isn’t theory. It’s happening in the wild, and the fallout is real. Huntress has be…
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Most MSPs focus on features, integrations, and the latest tools — but miss the bigger picture. In Episode 21 of The MSP Sales Podcast, Ash Welsh (Quoter team at Scalepad) joins Brian Gillette to talk about operational maturity, change management, and why simplifying your processes might be the best growth move you can make. Ash urges MSP leaders an…
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In this episode, host Karl Palachuk caught up with Dave Sobel to talk about his "explainer video" on Artificial Intelligence. Dave is the host of the Business of Tech Podcast - https://businessof.tech. Recently, Dave posted a video describing all the ways he uses AI agents to collect articles, filter them, and give him enough information to put tog…
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Are your vendors helping you thrive or holding you back? Discover the hidden pitfalls of vendor management that could be the key to your MSP's success. Summary: In this insightful episode of MSP Insider, Roddy Bergeron delves into the complexities of vendor management within the MSP landscape. Learn how to strategically align your vendors with your…
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Michael Fass, co-founder and CEO of Slide, discusses the company's focused approach to backup solutions for Managed Service Providers (MSPs). Unlike many companies that aim to be all-encompassing platforms, Slide is dedicated solely to being the best backup provider in the market. Fass emphasizes the importance of understanding the unique needs of …
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Welcome to Ctrl-Alt-Deliver: MSP Service Delivery Mastery. I’m Jeni Clift, joined by my husband and longtime business partner, Nick. Together, we’ve spent nearly 30 years building, scaling, and eventually exiting our own MSP business. Over the years, we learned that real success in the MSP world isn’t just about the technology you deliver — it’s ab…
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Ann Westerheim, founder and president of Ekaru, discusses the concept of "last mile services" in technology, emphasizing the importance of making advanced IT and cybersecurity accessible to small businesses. Drawing from her background in the semiconductor industry, she highlights the gap between cutting-edge technology and its practical applicatio…
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Send us a text Ep. 306 – Billing for Vocational Rehabilitation Services in Workers’ Comp Injured workers often need vocational rehab to get back to work—but how do you bill for those services correctly in workers’ comp? In this episode, Max and Ayesha explore the ins and outs of billing for voc rehab services, including the correct codes, documenta…
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Dave Sobel interviews Robert Buda, founder and president of Buda Consulting, about the critical role of data management in the age of AI. Buda emphasizes that while the principles of data management remain unchanged, the speed at which organizations must adapt to new technologies has increased dramatically. He argues that ensuring data quality is m…
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In this episode, Kim Lisa Taylor and Krisha Young sit down with Beth Bungay, the powerhouse behind Cash Cow Investments, to discuss her crucial role as a loan guarantor, due diligence expert, and capital raiser in real estate syndications. With decades of financial experience, Beth shares her insights on what it takes to elevate deals and investor …
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Tariffs imposed during the Trump administration are now impacting businesses, leading to layoffs and price increases as companies adapt to rising costs. Outdoor brand KAVU has implemented cost-saving measures, including freezing marketing spending and limiting employee travel, while preparing to raise prices due to escalating tariffs on imports fro…
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Overview: In this episode of the SMB Community Podcast, hosts James and Amy discuss various topics relevant to the MSP community. They start with a casual chat about the weather and gardening before moving on to a listener's question regarding the best ways to communicate price increases to customers. The conversation shifts to security concerns, p…
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When the stakes are high, and the systems are down, who do governments and enterprises in the Netherlands call? Bart Lageweg, founder of Bizway, has built one of Europe’s most trusted MSPs by running toward the toughest IT challenges—cyberattacks, ransomware recovery, and compliance-critical crises. In this episode of Now That’s IT: Stories of MSP …
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On this episode of the Modern Facilities Management Podcast, Griffin Hamilton interviews John Price, a Facilities Director at Elevate Eye Care. They discuss John's journey into facilities management, the challenges of leadership, including imposter syndrome, and the importance of curiosity and servant leadership. The conversation also explores the …
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In this episode of MSP Insider, discover why most MSPs struggle with growth and learn the transformative power of accountability frameworks. Summary: Join us as we dive deep into the realities of MSP leadership and accountability, with expert insights on how to navigate the challenges of scalability and team dynamics. Uncover why best practices oft…
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What if you could slash your hiring time from 44 days to just 5? In this can’t-miss interview, Chris Keith of Hirexe shares how his AI-powered platform is turning chaos into clarity for MSP recruitment. From scraping “real CV” data to delivering vetted candidates at lightning speed, Chris reveals the secrets behind his revolutionary process and how…
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Uncle Marv welcomes Chris Champion, an entrepreneur deeply embedded in AI-powered business automation and podcasting. They cover AI's explosive growth, its impact on various industries including IT, legal, and transportation, and the necessity of integrating AI into workflows. Chris shares how AI agents help scale his productivity and how entrepren…
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The Cybersecurity and Infrastructure Security Agency (CISA) is facing significant criticism from state and local officials who feel abandoned due to diminishing federal support for critical cybersecurity programs. Many officials are concerned about their increasing reliance on self-driven initiatives, especially after cuts to the Multi-State Inform…
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Accessory Dwelling Unit (ADU) construction with Jeff Cox, Cox Construction & Design. Jeff is a residential real estate developer and builder who began his business in December of 2018. He was initially focused on flipping homes but has since shifted his focus to high-density residential development for rent, building spec homes, and bringing more A…
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Keston Glasgow, Transformational Speaker, Certified High Performance & Mindset Coach, and real estate investor, knows what it’s like to feel stuck in a 9 to 5 job. Once he learned the mindset fundamentals of long-term success, he was able to go from 1 to 21 properties in one year using creative financing. Within three years, he and his wife then ow…
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If you’ve ever dreaded those endless compliance audits, this one’s for you! I’m joined by Mark Heather from ComplianceAide, and we break down how MSPs can slash audit time by up to 85%, onboard in minutes, and deliver polished, board-ready compliance reports without adding a single person to the payroll. This AI-powered platform isn’t just fast — i…
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I spoke with a business attorney who works for corporations and handles crisis litigation about his practice. Episode Highlights 03:06 - Importance of technology in managing court deadlines. 06:43 - Evolution and significance of docket calendaring. 08:52 - Insights into selecting travel bags for lawyers. 09:36 - Recommendations for travel gadgets a…
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Amazon Web Services, Microsoft Azure, and Google Cloud dominate the infrastructure-as-a-service market, controlling 71% of the market share. This concentration is driven by the rapid growth of artificial intelligence, with global cloud spending projected to exceed $700 billion in 2025. The economic impact of AI is significant, as evidenced by Micro…
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Is your organization doing enough to stay secure in today’s threat landscape? ​ In this episode, John Paladino shares 7 actionable steps every company can take to strengthen their cybersecurity posture. From implementing multi-factor authentication to building partnerships with cybersecurity firms and practicing NIST-aligned exercises, these simple…
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Hey friends — in this one I talk with Dexter Caffey from Smart Eye Technology about stopping cybercriminals with continuous biometric security. No keys, no fobs — just your face and a camera. From banks and law firms to medical offices, this could be the next standard for MSP security. Why Listen: Learn how continuous authentication works Stop remo…
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Your calendar is beautifully organized—color-coded time blocks, daily themes, maybe even a “CEO day” carved out just for strategic work. But somehow, you always manage to fall off your schedule, so every week still feels chaotic. If you’ve tried time blocking and it’s not working for you, you’re not alone. You’re planning your time, but ignoring yo…
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Key Topics Covered: How word-of-mouth marketing is driven by genuine care Patient comments as fuel for cultural and clinical transformation The real reason questions about mental health, falls, and bladder control matter Creating new programs like pelvic floor therapy and fall prevention based on CAHPS data Health literacy, team specialization, and…
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Did you enjoy this episode? Share you aha moment with us! Most South African small businesses don’t fail because of one big mistake...they fail because of small, repeated money habits that quietly drain cash, kill creativity, and keep owners stuck in survival mode. In this episode, I’m sharing five money habits that sabotage small business owners a…
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Choosing a network monitoring platform isn’t one-size-fits-all. In this episode, I compare Auvik and Domotz head-to-head, sharing my hands-on experiences and candid MSP feedback. We’ll talk integrations, multi-site dashboards, NetFlow analytics, and reverse proxy simplicity. You’ll hear real-world pros and cons to help you avoid costly trial-and-er…
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OpenAI has launched its latest AI model, GPT-5, which boasts significant advancements over its predecessor, GPT-4.0. CEO Sam Altman likens the impact of GPT-5 to the revolutionary introduction of the first iPhone with a retina display. The new model features enhanced capabilities, including dynamic reasoning, a larger context window, and the abilit…
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When MSPs are selling IT and security services, the real decision often comes from the person who owns the budget and measures the risk — the CFO. In this session of The CyberCall, we’re getting inside that mindset. Jason Duncan, CFO of InfoSystems, has over two decades of experience working as a Corporate Controller & CFO, making financial, IT & s…
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Why do so many MSPs struggle with growth despite possessing the technical prowess to succeed? The answer lies in financial awareness and sales strategies. Summary: Dive into this eye-opening episode with MSP Insider's Jeffrey Newton as he sits down with strategic coach Brian Hoppe. Discover why most MSPs unknowingly sabotage their financial perform…
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Overview: In this episode of the SMB Community Podcast, our host James Kernan, along with guests Christina Klein from Land Sweeper and Martin from B2B Cyber Secure, discuss the importance of data, automation, and innovative tools in transforming the Managed Service Provider (MSP) landscape. Christina and Martin share their experiences and successes…
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Welcome to Ctrl-Alt-Deliver: MSP Service Delivery Mastery. I’m Jeni Clift, joined by my husband and longtime business partner, Nick. Together, we’ve spent nearly 30 years building, scaling, and eventually exiting our own MSP business. Over the years, we learned that real success in the MSP world isn’t just about the technology you deliver — it’s ab…
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In this episode, we’ll answer whether you can sue your employer if workers’ comp falls short—and what steps you can take to pursue the best possible settlement. If you have any doubts about your accident case, our trusted Las Vegas personal injury lawyers are here to guide you and bring peace of mind to your workers’ compensation claim. We are a to…
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In this episode of Your Network’s Edge: The RAD Way, we explore the evolving landscape of business cloud access and telco cloud services. We’ll look at the shift towards hybrid cloud architectures and the increasing demand for direct, managed access to cloud resources, driven by digital transformation and the burgeoning impact of AI. The podcast di…
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In this episode, we explore how the rise of AI-powered search tools like ChatGPT and Perplexity is changing the way people find information—and how businesses can adapt to stay visible in this new landscape. You’ll learn: Why AI search engines are gaining ground over Google How ChatGPT and Perplexity deliver answers differently from traditional sea…
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Noelle Russell, CEO of the AI Institute, discusses the metaphor of the "baby tiger" to illustrate the potential dangers of unchecked AI development. She explains that while AI models may seem cute and harmless at first, they can grow into powerful and unpredictable entities if not properly managed. Russell emphasizes the importance of asking critic…
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In this episode, we break down how to effectively use audience signals in Google’s Performance Max campaigns to improve targeting, boost conversions, and get the most out of your ad spend. You’ll learn: What audience signals are and why they matter in Performance Max How to set up audience signals for better targeting accuracy The difference betwee…
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In this episode, you'll learn how to leverage local citations to make your business more visible and trusted in local search results. You’ll learn: What local citations are—including structured (like directory listings) and unstructured mentions—and why they matter How consistent NAP (Name, Address, Phone) across the web builds trust and boosts loc…
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Automation is reshaping workflows across various industries, from fast food to creative production, prompting a shift towards smaller, trust-based online communities. The discussion centers on the balance between efficiency and maintaining authentic human connections in the age of AI. Kate O'Neill, a tech humanist and founder of Kao Insights, empha…
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Send us a text Ep. 305 – Higher Disability Payments: Optimizing Billing for TTD Increases The California TTD rate is rising 3.8% in 2025—good news for injured workers, but a billing challenge for providers. In this episode, Max and Ayesha explain how the new rates affect medical billing, med-legal evaluations, and claim timelines. Learn best practi…
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Join me as I chat with Nat about the transition from managed services to building an AI-driven solution for ticket management and documentation. Nat shares candid insights from the PitchIT bootcamp, talks integrations with IT Glue and other platforms, and reveals their vision for empowering techs and boosting MSP margins. Whether it’s learning how …
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