Best LexisNexis® Podcasts (2025)

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LexisNexis: AI and Data Take the Lead in Stabilizing a Volatile Home Insurance Market 15:19

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11d ago15:19

15:19

George Hosfield, VP and GM of home insurance, and Tanner Sheehan, VP and GM of U.S. claims, LexisNexis Risk Solutions discuss how advanced technology, evolving consumer expectations, and smarter partnerships are reshaping home insurance strategies from underwriting to claims.By AM Best Company

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Issues & Answers: E&S Builds Upward 5:10

6h ago5:10

5:10

Steven Rodriguez, vice president of Philadelphia Insurance Companies E&S, said that construction has been a standout and now makes up about 60% of their book of business.By AM Best Company

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Issues & Answers: E&S 2.0 13:16

3h ago13:16

13:16

Travis MacMillian, president – Americas at Xceedance, said that E&S market participants today are more open than ever to alternative distribution strategies.By AM Best Company

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Issues & Answers: Mutual Benefits 6:29

9h ago6:29

6:29

David Nelson, executive vice president for E&S Wholesale at Nationwide, said the company’s strategic priorities are enhancing the customer experience, delivering with operational excellence, and managing the business for sustained financial strength and stability.By AM Best Company

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The Data Use and Access Act: Market Adoption and Current State 38:39

1d ago38:39

38:39

In this episode, we explore the real state of digital identity adoption in the UK following the introduction of the Data Usage and Access Act. While regulation has laid the foundations, adoption varies widely across sectors. Early movers such as finance, government, and retail age-verification are embracing digital identity, yet challenges remain i…

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AM Best: World's 50 Largest Reinsurers 4:37

1d ago4:37

4:37

Reinsurer rankings shift as Swiss Re implements IFRS 17, according to a new Best's Market Segment Report. Chris Pennings, financial analyst, AM Best, discusses the research.By AM Best Company

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Educating Florida and the World About Insurance, One Podcast at a Time 17:04

4d ago17:04

17:04

Lisa Miller, founder of the Florida Insurance Roundup podcast, shares how decades of public service and private sector leadership inspired a mission to demystify insurance, champion resilience, and give voice to the issues shaping Florida’s market.By AM Best Company

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McKinsey’s Catlin: Generative AI Drives Efficiency, Enhances Customer Experience in Insurance 22:55

5d ago22:55

22:55

Tanguy Catlin, a senior partner at McKinsey & Co., discusses how insurers can boost performance by integrating AI across operations, focusing on workflow redesign, technology reuse and strong leadership to ensure successful adoption.By AM Best Company

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Have a Seat in the Metaverse: The Chris Hansen vs. Roblox Investigation 15:45

8d ago15:45

15:45

Send us a text For decades, Chris Hansen’s iconic catchphrase, "Why don't you have a seat?" was the prelude to exposing predators in the real world. Now, his hunt has moved into the metaverse. His target is Roblox, the global gaming platform used by over 70 million people daily, most of whom are children. Hansen and his team allege the platform is …

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From generative to extractive and agentic AI: How RELX chief technology officers are applying AI to solve real-world customer challenges 39:52

6d ago39:52

39:52

In this final episode of season four, YS Chi sits down with the chief technology officers at LexisNexis Risk Solutions, Elsevier and LexisNexis Legal & Professional to explore the topic of technology at RELX. RELX is not a tech company, but a big user of technology. Around 12,000 technologists, over half of whom are software engineers, work at RELX…

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Debt, Default and the Future - Bankruptcy Trends & Collections 16:46

6d ago16:46

16:46

In our season 2 premier mini-sode, Carrie Coker-Aivaliotis, Senior Director of Servicing and Recovery, Denise Cross, Director Consultative Services for LexisNexis Risk Solutions, and Missy Meggison, General Counsel and Director Auriemma Roundtables, discuss how bankruptcy filings are rising, but debt settlement is growing even faster. We explore ho…

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New Research Shows Leave Management, AI Are Reshaping the Future of Workplace Benefits 15:56

6d ago15:56

15:56

EY America's Life and Group Insurance Transformation Leader, Chris Morbelli, breaks down the latest LIMRA-EY Workplace Benefits Report, highlighting how rising costs, a shifting workforce and growing demand for wellness and leave solutions are driving a transformation for brokers, carriers and employers.…

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Guardian’s Lanzoni: Financial Stress Boosts Demand for Holistic Wellness Solutions 12:34

7d ago12:34

12:34

Gene Lanzoni, head of enterprise content, Guardian Life, discusses how rising financial stress is driving insurers to offer holistic mental, physical and financial wellness solutions.By AM Best Company

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20 Years After Katrina: How the Storm Reshaped Insurance Risk Management 16:24

8d ago16:24

16:24

David Blades, associate director, AM Best, reflects on the lessons Hurricane Katrina taught the insurance industry, leading to advancements in catastrophe modeling, underwriting practices and public-private partnerships.By AM Best Company

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The Data Use and Access Act: A Regulatory Update and What It Means 31:38

14d ago31:38

31:38

In this episode, we explore the Data Usage and Access Act, a landmark regulation shaping the future of digital identity in the UK. As the Act brings the digital identity industry onto a formal regulatory footing, it introduces certification standards for providers and opens access to government data sources, transforming how individuals prove who t…

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NCCI Podcast Explores Correlation Between Labor Statistics and Workers’ Comp 9:08

12d ago9:08

9:08

Appearing on The State of the Line Podcast, National Council of Compensation Insurance Executive Director and Senior Economist, Stephen Cooper, discusses the most recent U.S. jobs report and how key labor market statistics could potentially impact workers’ compensation insurance.By AM Best Company

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S6, E252 - Who Really Owns Your Digital Self? 43:09

15d ago43:09

43:09

Send us a text Digital privacy is under siege from all sides, and we're bringing you the latest developments along with a major announcement about our growing privacy-focused network. This week has seen a flood of significant data breaches across critical sectors. Air France-KLM and Workday experienced major incidents, with the latter connected to …

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EXL's Taneja: AI Accelerates Insurance Transformation, but Governance and Legacy Challenges Remain 14:15

15d ago14:15

14:15

Sumit Taneja, leader of the AI consulting practice, EXL, highlights how insurers are using generative AI to speed up underwriting, streamline claims and enhance customer service while emphasizing the growing need for strong governance, regulatory awareness and thoughtful integration with legacy systems.…

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AM Best Launches 2026 Student Challenge to Inspire Innovative Insurance Solutions 14:47

16d ago14:47

14:47

AM Best’s Lee McDonald and Sridhar Manyem discuss the company’s 2026 Student Challenge, which invites college and graduate students to develop creative, real-world solutions to pressing insurance issues, including AI risk, flood coverage gaps, gig economy protection needs. Prizes and industry exposure are offered for the next generation of insuranc…

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The D&O Diary’s LaCroix: Blog Leapfrogs From Crisis to Crisis in Executive Suites 31:07

17d ago31:07

31:07

Kevin LaCroix, creator of The D&O Diary and executive vice president of RT ProExec, built a following for the blog nearly 20 years ago during the stock options backdating scandal. With tariffs, regulatory changes and emerging technological risks, there have been no shortage of topics to cover.By AM Best Company

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JD Power Survey: Bundled Policyholders Drive Insurance-Shopping Trends Amid Rising Home Rates 7:00

20d ago7:00

7:00

Stephen Crewdson, managing director, Global Insurance Intelligence Group, JD Power, explains that rising homeowners and renters rates, especially among bundled customers, continue to fuel switching behavior and pose retention challenges for insurers.By AM Best Company

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Digital Fallout: The Keepers of Your Secrets 8:12

21d ago8:12

8:12

Send us a text It starts with a strange letter in the mail. A car loan you never applied for. A credit card you don't own. A digital ghost is quietly living your life, and you have no idea how it got the keys. When you turn to one of the silent guardians of your financial identity for help, you find only chaos, confusion, and a company that seems t…

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Tackling Fraud with AI in Financial Services: Navigating Opportunities and Threats 27:16

21d ago27:16

27:16

In this episode, we explore how AI, is one of the most transformative and disruptive technologies in financial services today. As banks and fintechs leverage AI for personalization, automation, and operational efficiency, fraudsters are doing the same - scaling identity attacks with AI-generated documents, deepfakes, and real-time spoofing. Our exp…

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Rackspace Tech’s Koushik: Insurers Shift AI From Back Office to Strategic Driver 22:26

21d ago22:26

22:26

Srini Koushik, president, AI and sustainability, Rackspace Technology, discusses AI’s impact on insurance through enhanced service, efficiency and ethical use in a shifting regulatory landscape.By AM Best Company

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Crawford’s Kottler: Insurers Adapt With Tech, Expertise for Growing Large-Loss Claims 13:54

22d ago13:54

13:54

Paul Kottler, U.S. president of Crawford & Company’s Global Technical Services, discusses how insurers are combining advanced technologies with expert adjusters to manage the growing complexity and cost of large-loss claims.By AM Best Company

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Gallagher Re’s Bowen: U.S. Catastrophes Push $84B in Losses as Hurricane Season Looms 18:09

23d ago18:09

18:09

Steve Bowen, chief science officer, Gallagher Re, discusses the drivers behind 2025’s elevated catastrophe losses and what they signal for future climate and insurance risk.By AM Best Company

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Adjusto’s Balarezo: Turning Tragedy Into Transformation 14:50

24d ago14:50

14:50

Michael Balarezo, CEO of Adjusto and wildfire survivor, shares how personal loss, industry frustration, and emerging technology are reshaping the insurance claims process to be faster.By AM Best Company

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PLM’s Firko: Mutual Insurance and the Long View of Serving Specialized Markets 9:04

27d ago9:04

9:04

Steve Firko, executive vice president and chief operating officer, Pennsylvania Lumbermens Mutual Insurance, explains how mutual insurers’ policyholder-focused structure, long-term stability and deep industry ties uniquely position them to serve niche markets.By AM Best Company

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Mutual Group’s Woods: Innovation, AI, Collaboration Guide Mutuals Through Regulatory Change 14:26

28d ago14:26

14:26

Shannon Woods, chief legal and compliance officer, Mutual Group, discusses the evolving regulatory landscape, the growth of AI, and how strategic partnerships and innovation are helping mutual insurers seize long-term opportunities.By AM Best Company

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Ep 299: Harbor Global CEO Matt Sunderman On Driving Digital Transformation in Legal 38:07

27d ago38:07

38:07

This year’s ILTACON, which starts later this week, marks the second anniversary of Harbor, a global expert services company formed through the merger of three long-established legal consulting firms: HBR Consulting, LAC Group, and Wilson Allen, and that formally launched at ILTACON in 2023. The company, which counts among its clients some 80% of th…

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Plain Language Summary: Update - Adult Sinusitis 18:25

29d ago18:25

18:25

Editor-in-Chief Cecelia E. Schmalbach, MD, MSc is joined by co-authors Margo McKenna, MD, and Maria Colandrea, DNP NP-C, to discuss the implications for non-otolaryngologists of the Clinical Practice Guideline "Adult Sinusitis Update,” which published as a supplement to the August 2025 issue of Otolaryngology–Head and Neck Surgery. A plain language…

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Clinical Practice Guideline: Update-Adult Sinusitis 32:24

27d ago32:24

32:24

Editor-in-Chief Cecelia E. Schmalbach, MD, MSc is joined by co-authors Marc G. Dubin, MD, and Spencer C. Payne, MD, to discuss the Clinical Practice Guideline "Adult Sinusitis Update,” which published as a supplement to the August 2025 issue of Otolaryngology–Head and Neck Surgery. The guideline addresses diagnostic accuracy for adult rhinosinusiti…

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LIMRA’s Landry: Insurers Play Key Role in Closing Benefits Satisfaction Gap 13:16

29d ago13:16

13:16

Kimberly Landry, associate research director, LIMRA, discusses how insurers can support employers in boosting benefit satisfaction and addressing changing workforce needs through tailored offerings and improved communication.By AM Best Company

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US Dollar Weakness Signals Shift in Global Market Sentiment, but Reserve Currency Status Remains Firm 7:52

1M ago7:52

7:52

Ann Modica, director credit rating, criteria and research at AM Best breaks down the recent decline of the US dollar, its fiscal drivers, and what the volatility means for insurers with global exposure.By AM Best Company

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Issues & Answers: Vehicle Scoring Made Easy 5:46

1M ago5:46

5:46

Earlier this year, Pinnacle Actuarial Resources and CARFAX announced the release of a new vehicle scoring and automobile pricing tool called the CARFAX Vehicle Build Score (VBS). Pinnacle Senior Consulting Actuary Gary Wang discussed the value of the VBS solution for automobile insurers with AM Best TV.…

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Digital Fallout: The Day the World Stood Still 10:53

1M ago10:53

10:53

Send us a text It started with a few flickering screens in a Danish office. Within minutes, a digital plague had paralyzed global trade, leaving the world's largest shipping company powerless and its massive vessels adrift. But this attack wasn't for ransom—it was for pure destruction. In the premiere of Digital Fallout, we uncover the story of a g…

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S6, E249 - Hackers Get Hacked 16:21

1M ago16:21

16:21

Send us a text We explore how cybercriminals fell victim to their own security mistakes and examine major attacks targeting corporate SharePoint environments. Privacy legislation advances with new protections for children and groundbreaking AI accountability measures in Minnesota. • Cybercrime forum exposes member data through database misconfigura…

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Issues & Answers: A Surety Thing 7:53

1M ago7:53

7:53

James Crinnion, Vice President Commercial Surety at Philadelphia Insurance Companies, said that over the last five years, there’s been an explosion in surety-backed letters of credit. “There’s always been a push and pull between the surety industry and the banking industry,” he said.By AM Best Company

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PwC’s Friedman: Investor Confidence in Insurance Sector Remains High Amid Uncertainty 12:58

1M ago12:58

12:58

Mark Friedman, PwC’s U.S. insurance deals leader, discusses the rise in insurance deal value in 2025, driven by strategic megadeals, strong investor interest and sector resilience.By AM Best Company

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First-Party Fraud: When Consumers Cross the Line 16:23

1M ago16:23

16:23

In this episode we explore the growing challenge of first-party fraud, where legitimate customers intentionally deceive businesses. Our experts, Karolina Iwaszko, Senior Director of Product Management, and Karolina Malecek, Director of Market Planning, discuss what’s behind the rise in socially accepted fraud, the impact on financial institutions a…

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Aon’s Ott: How Affluent Clients Are Fortifying Assets Against Growing Risks 11:36

1M ago11:36

11:36

Jason Ott, president, Aon Private Risk Management, discusses how affluent clients are proactively adapting to climate volatility through fortified properties, strategic insurance planning and evolving risk mitigation to safeguard high-value assets.By AM Best Company

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Ep 298: SpotDraft’s Shashank Bijapur: From Late-Night Due Diligence to Legal Tech Innovation 40:11

1M ago40:11

40:11

What happens when a Harvard-trained corporate lawyer, tired of copying and pasting contract language, starts reading about self-driving cars? In Shashank Bijapur's case, it sparked the creation of SpotDraft, a contract lifecycle management company that just raised $54 million in Series B funding and that counts major companies such as Airbnb among …

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Burning Issues: Allianz’s Sandelin on Rising Wildfire Risks and Insurance Response 14:07

1M ago14:07

14:07

Kevin Sandelin, senior risk consulting engineer at Allianz Risk Consulting, discusses the growing frequency and severity of wildfires, their impact on industries like agriculture, utilities, and construction, and how insurers and clients can use emerging technologies and mitigation tools to better manage wildfire risk.…

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Beazley’s Carmichael: Cyber Tops Executive Concerns as Confidence in Readiness Grows 10:16

1M ago10:16

10:16

Melissa Carmichael, head of U.S. cyber, Beazley, discusses rising AI-driven cyberrisks and supply chain challenges, highlighting the critical role insurers play in strengthening cyber readiness and safeguarding businesses against evolving threats.By AM Best Company

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Verisk’s Riedman: Rising Severity, Falling Volume and How Insurers Can Win the Subrogation Race 15:11

1M ago15:11

15:11

Shane Riedman, president of antifraud analytics at Verisk, discusses trends as outlined in recent company reports highlighting the sharp rise in collision severity, evolving subrogation strategies, and the growing role of data and AI in helping insurers improve speed, accuracy, and recovery outcomes.…