Best HawkSoft Podcasts (2025)

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Social Media Success Secrets & Creating An Effective Campaign with Jeff White 19:44

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1d ago19:44

19:44

In this conversation, Jeff White, HawkSoft social media manager, shares insights on effective social media strategies for agencies. He emphasizes the importance of consistency in posting, the need to stand out in a crowded digital space, and the significance of nurturing client relationships through social media engagement. Jeff also discusses the …

1
Culture Eats Strategy For Breakfast with Dustin Parker 23:12

8d ago23:12

23:12

In this episode of the Insurance Perspectives podcast, Dustin Parker, co-founder of SALT, shares his journey of transforming agency culture. He emphasizes the importance of showing care for employees, developing a clear vision, and fostering a collaborative environment. Through personal anecdotes and practical strategies, Parker illustrates how hum…

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Cultivating Leaders at Every Level & Phone and Email Etiquette 20:17

17d ago20:17

20:17

In this episode of the Insurance Perspectives podcast, Nicole Harris and Mary Hyland discuss strategies for cultivating leadership at every level and phone and email etiquette. Nicole focuses on the importance of empowering staff and fostering a positive workplace culture. Mary provides practical tips for effective communication in the insurance in…

1
Servant Leadership & Finding The Joy 35:58

24d ago35:58

35:58

In this episode of the Insurance Perspectives podcast, Rushang Shah and Paul Moyes of HawkSoft share insights on leadership and personal fulfillment. Rushang discusses the concept of servant leadership, emphasizing the importance of supporting team members and fostering growth. Paul explores the difference between fleeting happiness and lasting joy…

1
How To Lead When You're Not In Charge & Engaging Your Team 30:55

1M ago30:55

30:55

In this episode of the Insurance Perspectives podcast, Brent Thurman and Michelle Hancock discuss the importance of team dynamics, leadership, and employee engagement within the insurance industry. Brent shares insights on leading without authority, emphasizing the need for self-awareness and the ability to influence others positively. Michelle hig…

1
The Value of the HawkSoft User Group with George Patterson 22:05

1M ago22:05

22:05

In this episode of the Insurance Perspectives podcast, George Patterson shares his experiences and insights from attending the HawkSoft User Group (HUG) National Conference. He discusses the value of networking, building relationships, and the importance of engaging with HawkSoft leadership. The conversation highlights the benefits of being part of…

1
Developing Company Culture with Paul Hawkins and Rushang Shah 39:24

3M ago39:24

39:24

In this episode of the Insurance Perspectives podcast, Paul Hawkins and Rushang Shah discusses the importance of developing a strong company culture. They share insights on how to define and disseminate culture within an organization, the significance of core values, and the role of leadership in fostering an environment where employees feel valued…

1
Levitate Pt. 2 - April Jordan 32:09

3M ago32:09

32:09

In this episode, Kenny Hendricks chats with April Jordan about the impact of Levitate on Carolina Property Insurance. They discuss the agency's growth, the importance of client relationships, and how Levitate has transformed their operations through automation and personalized communication. April shares her passion for the insurance industry and t…

1
Levitate Pt. 1 - Leia Stallings 28:08

3M ago28:08

28:08

In this episode of the Insurance Perspectives podcast, Kenny Hendricks sits down with Leia Stallings from Levitate and April Jordan from Carolina Property Insurance to discuss the unique value proposition of Levitate's communication platform. The conversation touches on the challenges faced by insurance agencies and the rewarding relationships buil…

1
RPost Pt. 2 - Brenda James 28:21

3M ago28:21

28:21

In this episode of the Insurance Perspectives podcast, Kenny Hendricks is joined by Brenda James and Jake Finnell to discuss the importance of secure communication, the innovative features of RPost, and the evolving landscape of cybersecurity. Brenda shares how Mathews Insurance utilizes RPost to enhance agency efficiency and client security. Takea…

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RPost Pt. 1 - Jake Finnell 28:10

4M ago28:10

28:10

In this episode of the Insurance Perspectives podcast, Kenny Hendricks sits down with Jake Finnell from RPost and Brenda James from Mathews Insurance to discuss RPost's easy-to-use and affordable email security/compliance services. The conversation highlights the evolution of RPost and the challenges and rewards of working with independent insuranc…

1
A Prospect's Perspective with Sembley & Aron Robertson 19:30

4M ago19:30

19:30

In this episode of the Insurance Protectors podcast, Aron Robertson interviews Joseph G. Ems from Sembley, discussing the importance of data ownership in insurance, the benefits of Sembley's technology for streamlining the insurance process, and the shift from personal to commercial lines among independent agents. They explore Sembley's origin stor…

1
Navigating Conflict Pt. 2 with Elia Gourgouris Ph.D. 28:43

4M ago28:43

28:43

In this episode of the Insurance Perspectives Podcast, we share Elia Gourgouris's presentation on navigating conflict from the 2025 HawkSoft User Group National Conference, #HUGatSea. Elia emphasizes the importance of self-awareness, adaptability, and kindness in resolving conflicts. By identifying whether we fall into victim, critic, bystander, or…

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Navigating Conflict Pt. 1 with Elia Gourgouris Ph.D. 26:50

4M ago26:50

26:50

In this episode of the Insurance Perspectives podcast, Kenny Hendricks sits down with Elia Gourgouris to discuss the complexities of workplace conflict and resolution. He emphasizes the importance of vulnerability in leadership, the necessity of clear communication, and the role of curiosity in understanding differing perspectives. The conversation…

1
A Follow-Up Conversation with ePayPolicy, Pt. 2 - Sandi Copson 27:55

5M ago27:55

27:55

In this episode of the Insurance Perspectives podcast, Kenny Hendricks, Zac Franz, and Sandi Copson discuss the integration of ePayPolicy at O'Quinn Insurance. Sandi shares insights on the agency's history, their experience with ePay, and how the integration has streamlined workflows and improved client interactions. The conversation also touches o…

1
A Follow-Up Conversation with ePayPolicy, Pt. 1 - Zac Franz 31:31

5M ago31:31

31:31

In this episode of the Insurance Perspectives podcast, Kenny Hendricks sits down with Zac Franz from ePay Policy to discuss the evolution of ePay, its new features, and the impact on agency operations and client experiences. The conversation touches on the importance of data ownership in the insurance industry, emphasizing the need for agencies to …

1
LeO Pt. 2 - Steve Donigan 23:02

5M ago23:02

23:02

In this episode of the Insurance for Insurance Perspectives podcast, host Kenny Hendricks discusses the impact of LeO in Donigan Insurance with Steve Donigan and Camille. The conversation explores the agency's niche focus on landlords and investors, the challenges they faced before adopting LeO, and how the platform has transformed their lead gener…

1
LeO Pt. 1 - Scott Angell 25:38

5M ago25:38

25:38

In this episode of the Insurance Perspectives podcast, host Kenny Hendricks discusses the role of LeO in an independent insurance agency with Scott Angell. The conversation explores how an agency utilizes LeO as a prospecting tool, the evolution of LeO, the importance of data ownership, and the challenges and rewards of working with insurance agenc…

1
The Importance of Service with Maverick Risk Partners 31:42

6M ago31:42

31:42

In this episode of the Insurance Perspectives Podcast, host Kenny Hendricks discusses the importance of community engagement and volunteering with Dawn Bijou Janes-Bartley and Mark Sacay from Maverick Risk Partners. They share their experiences and insights on how their agency supports local communities, the challenges and joys of volunteering, and…

1
Building Relationships In Your Community with T5 Insurance Services 33:10

6M ago33:10

33:10

In this episode of the Insurance Perspectives podcast, Kenny Hendricks speaks with Stephen Turnbull of T5 Insurance Services to discuss the importance of community engagement and volunteering. Stephen shares his journey in the insurance industry and how he actively participates in community service through various organizations like Rotary and the …

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The Pizza Perspectives Podcast presented by Wild Mike’s Ultimate Pizza 35:30

6M ago35:30

35:30

Disclaimer: This is an April Fool's joke podcast. We will return to insurance-related content next week. Thank you! In this episode of the Pizza Perspectives presented by Wild Mike’s Ultimate Pizza, hosts Kenny Hendricks and Jeff White discuss their love for pizza, share stories about local pizzerias, the history of frozen pizza, and draft their pe…

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ClaimSetter Pt. 2 - Torry Wilcox 31:18

6M ago31:18

31:18

In this episode of the Insurance Perspectives Podcast, host Kenny Hendricks sits down with Torry Wilcox to discuss the role of ClaimSetter in his agency. The conversation explores the challenges faced by agencies in the claims process, the importance of customer experience, and how ClaimSetter serves as a valuable partner in improving client satisf…

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ClaimSetter Pt. 1 - Elnor Rozenrot 28:36

6M ago28:36

28:36

In this episode of the Insurance Perspectives podcast, host Kenny Hendricks sits down with Elnor Rozenrot of ClaimSetter and Torry Wilcox from Insure Pro. They discuss the challenges of the insurance claims process, the importance of trust between parties, and how ClaimSetter aims to streamline claims for a better customer experience. The conversat…

1
How to Sell to HawkSoft Agencies 39:28

7M ago39:28

39:28

In this episode of the Insurance Perspectives Podcast, host Kenny Hendricks sits down with members of the HawkSoft sales team, Paul Moyes and Linda Anderson, to explore the unique sales approach of HawkSoft. The conversation delves into the consultative sales philosophy that prioritizes building relationships over meeting quotas, the characteristic…

1
Elevate Teams Pt. 2 - Gail Crozier 33:17

7M ago33:17

33:17

In this episode of the Insurance Perspectives podcast, host Kenny Hendricks speaks with Gail Crozier, Chief Operations Officer of Woodland Park Insurance Services, and Dominic Piccirillo from Elevate Teams. They discuss the transition of Woodland Park to a fully remote agency, the integration of virtual assistants, and the significant impact Elevat…

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Elevate Teams Pt. 1 - Dominic Piccirillo 32:13

7M ago32:13

32:13

In this episode of the Insurance Perspectives podcast, host Kenny Hendricks speaks with Dominic Piccirillo, co-founder of Elevate Teams, and Gail Crozier from Woodland Park Insurance Services. They discuss the role of virtual assistants in the insurance industry, the importance of data ownership and security, and the challenges and successes of int…

1
Rhodian Group Pt. 2 - Jim Dahoney 27:20

7M ago27:20

27:20

In this episode of the Insurance Perspectives podcast, Kenny Hendricks interviews Jim Dahoney from Marshall+Sterling about how they use Rhodian Group in their agency. Jim discusses the importance of technology in the insurance industry, the unique employee ownership model at Marshall+Sterling, and how partnering with Rhodian Group has transformed t…

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Rhodian Group Pt. 1 - Kris Bryant 24:16

8M ago24:16

24:16

In this episode of the Insurance Perspectives podcast, host Kenny Hendricks sits down with Kris Bryant from Rhodian Group and Jim Dahoney from Marshall+Sterling. The discussion focuses on how Rhodian Group provides managed IT services, cybersecurity, and compliance solutions to enhance productivity and mitigate risks for insurance agencies. Kris sh…

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Navigating Remote Staff Dynamics with Michael Cruz 33:23

8M ago33:23

33:23

In this conversation, Michael Cruz of Foresight Insurance shares his insights on effective hiring and onboarding strategies, the importance of a structured learning management system, and the transition to a hybrid work environment. He discusses the implementation of a four-day work week to enhance employee satisfaction and the significance of moni…

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Lightspeed Voice Pt. 2 - Bogus Handzel 29:18

8M ago29:18

29:18

In this episode of the Insurance Perspectives Podcast, host Kenny Hendricks talks with Jacob Smith and Bogus Handzel about Lightspeed Voice. The conversation delves into the legacy of Handzel & Associates Insurance, the importance of customer service, and the role of technology in enhancing agency operations. Bogus shares insights on the challenges…

1
Lightspeed Voice Pt. 1 - Jacob Smith 28:13

8M ago28:13

28:13

In this episode of the Insurance Perspectives podcast, Kenny Hendricks sits down with Jacob Smith from Lightspeed Voice and Bogus Handzel from Handzel & Associates. The discussion revolves around the unique offerings of Lightspeed Voice, particularly its focus on the insurance industry, the importance of customer support, and the significance of da…

1
b atomic Pt. 2 - JR Bell 34:07

9M ago34:07

34:07

In this episode of the Insurance Perspectives Podcast, host Kenny Hendricks sits down with JR Bell, owner of Bell Insurance Solutions, and Seth Zaremba from b atomic. They discuss JR's journey from a captive insurance agent to an independent agency owner, the importance of technology in enhancing agency operations, and how neon has transformed JR's…

1
b atomic Pt. 1 - Seth Zaremba 32:14

9M ago32:14

32:14

In this episode of the Insurance Perspectives podcast, host Kenny Hendricks speaks with Seth Zaremba from b atomic and JR Bell from Bell Insurance Solutions about the neon platform and its impact on independent insurance agencies. They discuss the importance of automation, data ownership, and the challenges faced by agencies in adapting to new tech…

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Finding an Attitude of Gratitude with HawkSoft 42:12

10M ago42:12

42:12

In this special episode of the Insurance Perspectives podcast, Kenny Hendricks discusses HawkSoft's core value of 'Attitude of Gratitude' with the three co-founders of the company. Sean Hawkins, Paul Hawkins, and Jason Hansen explore the origins of this value, its impact on company culture, leadership, and daily operations. The conversation emphasi…

1
Navigating Technology and Processes Pt. 5 - Bradley Flowers 38:56

10M ago38:56

38:56

In this episode of the Insurance Prospectors podcast, host Kenny Hendricks speaks with Bradley Flowers, founder of Portal Insurance, about the evolving landscape of technology in the insurance industry. They discuss the importance of innovative technologies, the current tech stack at Portal Insurance, and the balance between hiring personnel and im…

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Navigating Technology and Processes Pt. 4 - Stephen Harrington-Descoteaux 31:24

11M ago31:24

31:24

In this episode of the Insurance Perspectives podcast, Stephen Harrington-Descoteaux discusses the importance of agency culture, the role of technology in independent insurance agencies, and the necessity of clean data. He emphasizes the balance between automation and personal touch, especially in client interactions, and shares insights on how age…

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Navigating Technology and Processes Pt. 3 - Ryan Hanley 40:20

11M ago40:20

40:20

In this episode of the Insurance Perspectives podcast, host Kenny Hendricks speaks with Ryan Hanley, CEO of Finding Peak, about the evolution of technology in the insurance industry. They discuss the importance of defining agency identity before selecting technology, the journey of Hanley's own agency, Rogue Risk, and the cultural changes necessary…

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Navigating Technology and Processes Pt. 2 - Peggy Corbett 36:47

11M ago36:47

36:47

In this episode of the Insurance Perspectives podcast, Kenny Hendricks speaks with Peggy Corbett of Agency Transformations about the intersection of technology and process in independent insurance agencies. They discuss the importance of revitalizing business processes and how automation can enhance agency operations. Peggy emphasizes the need for …

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Navigating Technology and Processes Pt. 1 - Chris Cline 39:54

11M ago39:54

39:54

In this episode, Kenny Hendricks interviews Chris Cline, executive director of ACT, the Agents Council for Technology, about the role of technology in the insurance industry. They discuss the importance of finding a community to join and learn from, the transformation of ACT, and the adoption of AI in agencies. He also encourages agencies to talk t…

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Mental Health Pt. 5 - Scott Howell 42:46

12M ago42:46

42:46

In this episode, Kenny Hendricks interviews Scott Howell of iProtect Insurance and Financial Services about mental health as an agency owner. He emphasizes the value of having a great team and not letting other people control your mood. Scott emphasizes the importance of honesty and transparency in building relationships and believes that sharing t…

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Mental Health Pt. 4 - Patty Lares 39:27

12M ago39:27

39:27

In this episode of the Insurance Perspectives podcast, Kenny Hendricks speaks with Patty Lares, owner of AA Lares Insurance Services, about the importance of mental health in the insurance industry. They discuss Patty's journey as an agency owner, the dynamics of working with family, and the proactive measures she takes to support her team's mental…

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Mental Health Pt. 3 - Jason Hansen 41:03

12M ago41:03

41:03

In this episode of the Insurance Perspectives podcast, Kenny Hendricks interviews Jason Hansen, the president of Financial Insurance Group. They discuss the importance of managing mental health in the insurance industry and how to support staff members in their mental well-being. Jason shares his personal experience of facing challenges and how it …

1
Mental Health Pt. 2 - Brenden Corr 45:35

1y ago45:35

45:35

In this episode of the Insurance Perspectives podcast, Kenny Hendricks interviews Brendan Corr of Loss Run Pros about mental health in the insurance industry. Brendan shares his personal experience with addiction and recovery, highlighting the importance of having supportive friends, family, and community. They discuss the need for open conversatio…

1
Mental Health Pt. 1 - Dr. Leslie B. Hammer 39:34

1y ago39:34

39:34

In this episode, Dr. Leslie B. Hammer, a specialist in workplace mental health and wellbeing, discusses the impact of the workplace on mental health and the importance of supportive supervisors. She highlights the definition of mental health and emphasizes the need to normalize discussions around mental health. She identifies six mental health supp…

1
Captive to Independent Pt. 5 - James Jenkins 28:30

1y ago28:30

28:30

In this episode, Kenny Hendricks interviews James Jenkins of RiskWell, who shares his experience transitioning from a captive insurance agent to an independent agent. They discuss the challenges and benefits of being an independent agent, the importance of negotiating contracts, and the need for operational standards in an agency. James emphasizes …

1
Captive to Independent Pt. 4 - Ciara Gravier 37:10

1y ago37:10

37:10

In this episode of the Insurance Perspectives podcast, Kenny Hendricks interviews Ciara Gravier of The Bunker Insurance and Risk Management. Ciara shares her experience transitioning from a captive agent to an independent agent. She talks about the importance of underwriting and building relationships with carriers in the independent space. In addi…

1
Captive to Independent Pt. 3 - John Crawley 36:50

1y ago36:50

36:50

In this episode, John Crawley shares his experience transitioning from a captive insurance agent to an independent agent. He discusses his background as a captive agent, the challenges he faced when becoming independent, and the strategies he used to establish himself as an independent agent. He emphasizes the importance of learning from others, se…

1
Captive to Independent Pt. 2 - Ron Keats 36:05

1y ago36:05

36:05

In this episode of the Insurance Perspectives podcast, Kenny Hendricks interviews Ron Keats of Keats Insurance Agencies about his transition from being a captive insurance agent to becoming an independent agent. Ron shares his background as a captive agent and how he established himself in the independent space. He discusses the advantages and chal…

1
Captive to Independent Pt. 1 - Niki Henley 32:09

1y ago32:09

32:09

In this episode of the Insurance Perspectives podcast, Kenny Hendricks interviews Niki Henley from Extra Mile Insurance Solutions about her transition from being a captive insurance agent to becoming an independent agent. They discuss Niki's background in insurance, the challenges she faced as a captive agent, and the resources she utilized to aid …

1
Summer Break & Looking Towards Season Two 1:33

1y ago1:33

1:33

Kenny Hendricks, host of the Insurance Perspectives podcast, discusses the road ahead for the IP podcast. Season one has concluded and season two will begin on August 13th. ________________________________________________________________________ If you’re looking to reach out to HawkSoft, please email [email protected]. For more information on…