Welcome to The Exchange Coffee Podcasting Network presented by Covoya Specialty Coffee. The Exchange is a coffee podcast where your hosts talk about topics of interest to coffee roasters. Another Cup is a podcast devoted to our belief that coffee is always a collaborative voyage, interviews with customers, suppliers and colleagues. Extra Shots are audio blogs, readings from some of our most popular blogs from covoyacoffee.com. Ristretto: Short Shots. Any Topic. On All About Coffee a Page-by- ...
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Exchange Coffee Podcasting Network

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Coffee Memo | Rob Talks Working Capital Ep. 4
21:37
21:37
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21:37Takeaways Tight supply and credit are major issues in the coffee industry. Working capital is crucial for navigating market fluctuations. Coffee prices have significantly increased over the past few years. Tariffs and hedging costs are adding financial pressure on importers. Supply chain issues are exacerbating the crisis in the coffee market. Roas…
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Ristretto | Why is it Called a Quaker? Ep. 10
5:43
5:43
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5:43The term 'Quaker' in coffee refers to under-roasted beans. Quaker Brown is linked to the clothing of the Society of Friends. Quaker defects are a result of immature green beans. Quaker defects are the same color as clothing worn by many in the Society of Friends in the 1800's The term 'Quaker' was initially derogatory but was reclaimed. Researching…
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Coffee Memo | Rob Talks Inverted Market Ep. 3
16:25
16:25
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16:25Chapters 00:00 Introduction to the Inverted Market 02:49 Understanding Backwardation and Contango 05:24 Implications of the Inverted Market for Roasters 08:20 Navigating Challenges in Coffee Sourcing 10:46 Strategic Planning for Coffee Businesses 13:33 Conclusion and Future Considerations Part of The Exchange Coffee Podcasting Network TAKE OUR LIST…
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Chapters 00:00 Introduction to The X-Files Podcast 00:44 Building a Team in Coffee Roasting 02:23 The Importance of Vision and Values 06:25 Cash Flow and Team Growth 08:28 Hiring Employees: Mindset and Responsibilities 10:26 Empowering Employees and Allowing Failure 12:09 Defining Roles and Growth Opportunities 13:57 Sales vs. Roasting: Who to Hire…
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The Exchange | Selling Roasted Coffee Wholesale Ep. 44
48:26
48:26
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48:2600:00 Introduction to Selling Roasted Coffee 02:48 The Four P's Framework 05:22 Focusing on Whole Bean Sales in Your Own Coffeehouse 08:15 Innovative Packaging Solutions 10:54 Building Community Presence 16:43 The Importance of Persistence 29:38 Understanding Pricing Strategies Part of The Exchange Coffee Podcasting Network TAKE OUR LISTENER SURVEY…
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Coffee Memo | Rob Talks Coffee Market and Supply Structure Ep. 2
15:17
15:17
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15:17Takeaways The coffee market is unpredictable and requires constant scenario planning. Recent cold weather in Brazil had minimal impact on overall crop size. Demand for coffee remains strong despite market fluctuations. Supply and demand dynamics are crucial in determining coffee prices. Tariffs and regulations are reshaping global coffee trade patt…
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Takeaways Mount Kenya's discovery was shrouded in mystery and folklore. Colonial powers significantly influenced coffee cultivation in Kenya. Missionaries played a crucial role in introducing coffee farming. The Kikuyu people have a deep cultural connection to the land. Economic opportunities for Kenyans grew with the establishment of cooperatives.…
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Another Cup | Covoya's Erik Della Posta Ep. 19
16:36
16:36
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16:36Takeaways Erik's role involves extensive use of Excel and Power BI. He acts as a connector between different departments at Covoya. Learning about the coffee industry is a fulfilling part of his job. Erik has a background in food service and competitive intelligence analysis. Data quality is crucial in coffee operations. The democratization of data…
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Understanding tariffs is important for coffee industry players. Current tariffs on coffee are broad and uncertain. Brazilian coffee is significantly impacted by new tariffs. Roasters need to consider short-term and long-term strategies. Substituting Brazilian coffee with other sources is a consideration. The coffee market is reacting to tariff news…
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The Exchange | Telling Coffee Stories Ep. 43
56:45
56:45
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56:45Takeaways The podcast focuses on personal coffee stories and experiences. Each guest shares their unique journey into the coffee industry. Storytelling is a powerful tool for connecting. Memorable experiences often define one's journey in coffee. Part of The Exchange Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit and Explore Covoya!…
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The Exchange | Coffee Consumption Quiz Ep. 42
34:57
34:57
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34:5700:00 Introduction to the Coffee Consumption Quiz 02:23 Exploring Coffee Preferences: Lattes vs. Cappuccinos 05:07 Brewing Methods: Percolators vs. Pour-Overs 07:52 Regional Coffee Trends: Dark Roasts and Popularity 10:25 The Shift in Coffee Drinking Habits 13:10 Coffee Consumption Statistics: Age and Preferences 15:54 The Popularity of Single-Cup …
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00:51 Customer Training for Coffee Roasters 03:44 The Role of Trainers in Coffee Businesses 07:45 Monetizing Training Programs 11:37 Engaging Different Learning Styles 14:39 Training Centers vs. On-Site Training 18:36 Monetizing Training and Communicating Value 22:29 The Importance of Standards in Training 26:00 Alternative Brewing Methods in Resta…
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The Ex-Files | Cupping and QC Basics Ep. 2
55:22
55:22
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55:22Takeaways Quality assurance is crucial in coffee roasting. Cupping is essential for coffee quality. You need to taste your own coffee. Cupping should be a priority in your business. Learn to cup, then cup to learn. Make cupping enjoyable and accessible. Invest in basic quality control tools. Cupping with peers enhances learning. Practice is key to …
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The Ex-Files | Green Coffee Business Lingo Ep. 2
55:09
55:09
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55:0900:00 Introduction to Coffee Terminology 02:50 Understanding FOB and Its Importance 05:57 The Process of Coffee Stripping 09:05 Buying Forward: Securing Future Inventory 12:02 Defining Your Coffee Position 15:06 Delivery Orders and Their Role 17:49 Understanding NANS and Its Implications 21:10 Grain Pro: Enhancing Coffee Quality 23:56 The Role of t…
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Another Cup | Covoya's Marketing Manager, Sam Supsky Ep. 18
17:09
17:09
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17:09Takeaways Sam's background in coffee started with Dunkin' Donuts and coffee milk. Her first job in coffee was with coffee extracts. Marketing in coffee involves a variety of tasks and events. The coffee industry is heavily influenced by the people involved. Navigating market changes can be challenging for marketing efforts. Sam values the willingne…
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Another Cup | Rae Tran from Karmic Circle Coffee Trading in Vietnam Ep. 17
16:44
16:44
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16:44Takeaways Rae Tran aims to uplift the quality of Vietnamese coffee. Karmic Circle Coffee Trading focuses on quality rather than quantity. Innovative processing methods are being introduced in Vietnam. The US market is diverse and seeks unique coffee offerings. Rae credits Miguel from Paradise for his mentorship. Vietnam is experiencing a mini Renai…
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The Exchange | Dan Streetman from Bird and Bear, Greg Buchheister from Coffeebar Ep. 41
42:50
42:50
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42:50Takeaways The coffee industry thrives on personal connections and relationships. Attending coffee expos provides invaluable face time with suppliers and peers. Building trust is essential in the coffee business, especially when separated by distance. Newcomers to the coffee industry bring fresh excitement and perspectives. The evolution of coffee e…
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Extra Shot | Making a Case for Dark Roast Ep. 10
8:32
8:32
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8:32Takeaways The absence of dark roast options in specialty is puzzling. 35% reported drinking dark roast, while only 12% light roast. Consumer preferences shift significantly after age 40. Dark roast consumption is higher among older demographics. Specialty coffee roasters should offer dark roasts for business growth. Good roasting skills are essenti…
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Another Cup | David Griswold Founder of Sustainable Harvest Ep. 16
31:23
31:23
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31:23Coffee is a collaborative journey involving various stakeholders. Sustainability in coffee is not just a trend but a necessity. The coffee market is evolving, and so are consumer expectations. Entrepreneurship in coffee requires resilience and adaptability. The importance of community and relationships in the coffee industry cannot be overstated. T…
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Ristretto | Mark and Rob Talk Packaging Ep. 9
7:55
7:55
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7:55Packaging is both a marketing tool and a means to preserve freshness. The choice of packaging should reflect the coffee's intended market and distribution method. Simple and elegant packaging can be effective for local sales. Investing in quality packaging technology can enhance operational efficiency. Distinctive packaging helps brands stand out o…
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Another Cup | Coffee Trader Rachel Stanich, Steve Cuevas from Freelance Coffee Ep. 15
34:43
34:43
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34:4300:00 Introduction to Coffee Journeys 02:59 Rachel's Coffee Origins and Career Path 06:01 Transitioning to Coffee Trading 08:58 The Impact of Coffee Quality and Sourcing 12:04 Exploring Coffee Preferences and Brewing Methods 15:08 Steve Cuevas and Freelance Coffee Project 18:10 Building Relationships in the Coffee Industry 20:54 Learning and Mentor…
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Ristretto | Martell from Sepia Coffee Project Ep. 8
9:52
9:52
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9:52Takeaways Sepia Coffee Project is a black-owned roastery in Detroit. Martell Mason transitioned from coffee trading to roasting during the pandemic. The coffee market is volatile, but staying focused is key. Building relationships in the coffee community is essential. Transparency with partners helps navigate market challenges. Detroit has a growin…
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The Exchange | Madcap Coffee Launches Proper Cap Podcast Ep. 40
48:43
48:43
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48:43The Proper Cap on Spotify The Proper Cap on Apple 00:00 Welcome to the Coffee Business Lounge 02:55 Introducing The Proper Cap Podcast 04:32 The Vision Behind The Proper Cap 08:26 The Exchange Podcast Journey 12:48 Navigating Challenges in the Coffee Industry 18:32 Teasing Future Episodes and Guests 25:34 The Espresso Experience: Crafting Perfectio…
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The Ex-Files | Providing Equipment to Retailers Ep. 1
46:32
46:32
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46:3200:00 Introduction to Coffee Equipment Challenges 02:53 The Pressure of Providing Equipment to Retailers 06:03 Historical Context of Equipment Provisioning 08:49 Negotiating Equipment Deals with Clients 11:59 Structuring Contracts for Equipment Provisioning 15:10 The Importance of Equipment Maintenance 17:46 Navigating Risks in Equipment Financing …
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Ristretto | Rob Stephen Explains SAS Contracts Ep. 7
5:50
5:50
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5:50Takeaways There are two types of SAS contracts: SASNANS and SAS Replace. SASNANS allows roasters to hold coffee while waiting for samples. SAS Replace is used to hold a commitment for a type of coffee. Traders should be consulted about using SAS contracts effectively. SAS contracts help roasters access unique coffee offerings. Understanding SAS con…
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Ristretto | Mark, Sam, Byron and Marta Talk about GROW Guatemala Ep. 6
9:41
9:41
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9:41Takeaways The Grow Guatemala event emphasizes sustainability and community support. OFI plays a crucial role in enhancing local health services. Educational initiatives include coffee kindergartens for children. The event will feature a farmer panel to discuss interconnectedness in coffee production. Sustainability projects are ongoing throughout t…
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It's essential to have a plan when attending the SCA Expo. Prioritize events and meetings to avoid buyer's remorse when you get home. Divide and conquer with your team to maximize learning. Don't try and tackle the entire exhibit floor in one day. Don't rely on chance encounters; plan to meet people. Evaluate the purpose of attending each event or …
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takeaways Blending serves multiple purposes in the coffee industry. All coffee can be considered a blend in some form. Blending can appeal to a wider audience and create signature flavors. Economic factors play a crucial role in coffee blending decisions. Quality can be enhanced through thoughtful blending. Signature blends can become the cornersto…
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Another Cup | Coffee Trader Ana Mallozzi Ep. 14
25:37
25:37
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25:3700:00 Introduction to Ana 03:04 Ana's Journey in Coffee 06:03 Transitioning to Coffee Trading 09:04 Navigating the Coffee Market 12:06 Building Relationships in Coffee 14:54 Memorable Origin Trips 17:59 Becoming a Trader at Covoya 21:03 Reflections on Career Growth Silver Spells by The Sugar Honey Iced Tea The Sugar Honey Tea on Spotify Part of The…
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Extra Shot | Are Current Green Coffee Prices Unprecedented Ep. 9
11:03
11:03
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11:03Current green coffee prices are unprecedented in nominal dollars. The term 'unprecedented' can create unnecessary uncertainty. Inflation must be considered when discussing coffee prices. Historical prices show that coffee has survived similar challenges. The average price of green coffee has often run contrary to other costs. Specialty coffee roast…
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The Exchange | Visiting Coffee Origins Ep. 38
53:32
53:32
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53:3200:00 Introduction to Origin Travel in Coffee 01:05 Personal Experiences: First Origin Trips 05:48 The Evolution of Origin Travel 11:51 The Importance of Relationship Building 16:03 Understanding the Role of Origin Travel 20:11 Costing and Budgeting for Origin Travel 23:01 Investing in Communities: Ethical Considerations 29:03 Navigating Suggestion…
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Another Cup | Todd and Byron Talk About Upcoming GROW Event in Guatemala Ep. 13
15:17
15:17
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15:17The Grow event allows attendees to experience an entire coffee region in one country. Networking opportunities with coffee producers and customers from around the world. Sustainability is a key focus, with educational presentations on carbon and water footprints. Logistics in Guatemala can be challenging but manageable with proper planning. Casa Sa…
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Another Cup | Coffee Trader Josh Marsceau Ep. 12
17:19
17:19
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17:19Takeaways Josh's journey into coffee began unexpectedly through a family coffee shop. Building relationships with roasters is a key aspect of being a trader. Quality control has played a significant role in Josh's understanding of coffee. Traveling to coffee origins has been a highlight of Josh's career. Memorable experiences include sensory summit…
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Another Cup | Sales Rep Brittany Amell Ep. 11
25:06
25:06
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25:06Chapters 00:00 Introduction to Another Cup Podcast 03:00 Brittany Amell's Journey in Coffee 05:53 The Impact of COVID-19 on Careers 08:58 Marketing and Education in the Coffee Industry 12:04 Lessons from Bloomingdale's 14:57 Team Dynamics and Sales Summit Insights 17:55 Personal Interests and Hobbies 21:04 Future Aspirations and Commitments Part of…
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The Exchange | Green Coffee Prices Ep. 37
54:16
54:16
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54:1600:00 Welcome Back: Coffee Prices in Focus 02:57 Market Dynamics: Understanding Current Coffee Prices 06:12 The Impact of Climate Change on Coffee Production 09:04 Supply and Demand: The Future of Coffee Pricing 11:53 Raising Prices: Strategies for Roasters 15:11 Navigating Financial Challenges in the Coffee Industry 17:57 Consumer Behavior: Adapti…
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Another Cup | Ask Rob Anything about Prices Ep. 10
27:14
27:14
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27:1400:00 Introduction to Coffee Market Dynamics 01:07 Understanding the C Price and Market Forces 02:35 Current Trends in Coffee Pricing 05:28 Volatility in the Coffee Market 08:25 Harvest Forecasts and Market Speculation 12:44 Strategies for Small to Medium Roasters 16:04 Alternatives to Brazilian Coffee 19:26 Impact of Geopolitical Conflicts on Coff…
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Another Cup | Logistics Manager Colleen Walsh Ep. 9
17:14
17:14
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17:14TAKE OUR LISTENER SURVEY! 00:00 Introduction to Coffee Logistics 01:08 Colleen's Journey Through Logistics 04:42 Transitioning to Coffee Logistics 06:37 The Impact of COVID on Shipping 09:57 Advice for Coffee Roasters 11:49 The Community of Coffee Professionals 12:44 Surprising Experiences in Coffee Logistics 15:41 The Language of Shipping Part of …
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The Exchange | Availability of Brazilian Coffees BONUS
8:04
8:04
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8:04You can call us at (888) 652-6872 Our Brazil Offerings TAKE OUR LISTENER SURVEY! Part of The Exchange Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit and Explore Covoya!By Covoya Specialty Coffee
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Another Cup | Sales rep Angela Greenhagen Ep. 8
17:37
17:37
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17:37TAKE OUR LISTENER SURVEY! 00:00 Introduction to Coffee Journeys 02:57 Angela's Coffee Career Path 06:01 Transitioning from Barista to Sales 08:58 Cultural Shifts in the Coffee Industry 12:08 Personal Interests and Hobbies 14:54 Closing Thoughts and Future Plans Part of The Exchange Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit and Explor…
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TAKE OUR LISTENER SURVEY! Takeaways The podcast explores the etymology of the word coffee. Etymology involves phonetic changes and linguistic borrowings. Hobson-Jobson is a key reference for English borrowings from Indian languages. The Arabic word for coffee is qahwah, which evolved into various forms. Skepticism exists regarding the connection be…
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The Exchange | The Challenge of Logistics Ep. 36
54:36
54:36
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54:36TAKE OUR LISTENER SURVEY! 00:00 Navigating the Coffee Supply Chain 02:54 Understanding Logistics Challenges 06:07 The Journey from Farm to Port 08:55 Risks During Transportation 11:50 Shipping and Container Challenges 15:07 Delays and Quality Control 17:52 Maritime Risks and Regulations 27:22 Challenges in Coffee Shipping and Storage 30:12 Navigati…
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Another Cup | Trade Analyst Liesa Collins Ep. 7
18:08
18:08
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18:08TAKE OUR LISTENER SURVEY! Liesa transitioned from the art world to coffee. Her role involves a lot of data management and systems. Collaboration is key in the coffee industry. Understanding the journey of coffee from farm to cup is crucial. The coffee industry has a rich history and community. Being adaptable is essential in her role. The importanc…
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Another Cup | Logistics Supervisor Melissa Gomes Ep. 6
15:27
15:27
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15:27TAKE OUT LISTENER SURVEY! 00:00 Introduction to Covoya Specialty Coffee 05:53 Melissa's Journey to Covoya 07:15 A Day in the Life of a Logistics Supervisor 12:53 Melissa's Creative Side and Final Thoughts Part of The Exchange Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit and Explore Covoya!…
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TAKE OUR LISTENER SURVEY! Part of The Exchange Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit and Explore Covoya!By Covoya Specialty Coffee
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TAKE OUR LISTENER SURVEY! Part of The Exchange Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit and Explore Covoya!By Mike Ferguson
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TAKE OUR LISTENER SURVEY! 00:00 Introduction to Wholesale Coffee Business 02:02 Defining Your Wholesale Strategy 05:50 Identifying Your Ideal Wholesale Customer 10:00 Exploring Non-Traditional Wholesale Markets 13:47 Institutional Opportunities in Wholesale Coffee 18:01 The Importance of Community Engagement 21:59 Pricing Strategies for Wholesale C…
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TAKE OUR LISTENER SURVEY! LibriVox (Free All About Coffee Audio Book) 1922 All About Coffee Digital online 1935 All About Coffee Digital Online The Early History of Coffee Houses in England Le Cafe by Jardin Hewitt Thurber Walsh Mr. Ukers Obituary in the January 23, 1954 issue of Editor & Publisher Magazine Part of The Exchange Coffee Podcasting Ne…
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Another Cup | Sam Romero from ofi Peru Ep. 5
16:36
16:36
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16:36TAKE OUR LISTENER SURVEY! Takeaways Samantha Romero grew up in a coffee exporting family in Peru and fell in love with coffee at a young age. The Peruvian coffee industry faces challenges but also offers opportunities for roasters. Building trust and partnerships with roasters is crucial for the success of the Peruvian coffee industry. Roasters are…
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Ristretto | Howard Barwick and Catalina Gonzalez, ofi Colombia Ep. 4
11:33
11:33
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11:33Sound Bites "Coffee has been, you can say, an engine of progress there." -Catalina "Great coffees make their own stories, but this one just happens to be that much deeper." -Howard Part of The Exchange Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit and Explore Covoya!By Howard Barwick, Catalina Gonzalez
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Ristretto | John Finkel of Commodity Sampler Services Ep. 3
11:18
11:18
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11:18Commodity Sampler Services plays a crucial role in the coffee industry by providing trusted third-party sampling services. Sample integrity is essential to ensure fair transactions in the coffee supply chain. The coffee industry has undergone significant changes, including new transportation and storage methods. John Finkel's expertise and reputati…
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