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Epicor Podcasts

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Welcome to PSE Digital Deep Dive, your source for insights on business automation, ERP, CRM, and digital transformation. This podcast leverages AI-generated content from Thierry Cools’s LinkedIn posts, providing an innovative, data-driven approach to explore industry trends and practical solutions. Hosted by Thierry Cools, founder of Platinum Services Europe (PSE), the podcast delves into tools like Epicor Kinetic, SugarCRM, and Workato, offering expert advice, real-world examples, and deep ...
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Conversations with industry experts, tech leaders and masters in e-commerce that reveal the secrets of their success, and the most important lessons they learned while creating an impact with their business.
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ERP - The Full Works

IT Works Recruitment

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Welcome to 'ERP - The Full Works', the podcast from IT Works Recruitment UK and Europe, where we dive into everything shaping today’s ERP landscape. From milestone projects to real-world challenges, shifting skillsets and the value of specialist resource – we bring together industry experts, project leads and specialist consultants to share insight, advice and honest conversation across the ERP markets we serve. Whether you’re mid-implementation or simply keen to stay ahead, ERP - The Full W ...
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Docurated

Docurated

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Docurated is a Knowledge Management platform being adopted by leading companies like Acquia, Del Monte Foods, Gainsight, DigitasLBi, Havas, and The Weather Company. Docurated incorporates massive inputs and machine learning to consistently make the best evidence-based content recommendations to all employees for each specific situation.
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Has your accounts payables process changed with the times? Or do you still struggle with too much paper, impossible approval tracking, and manual entry errors that cost your business time and money every day? TrinDocs is a tailor-made software that's built by accountants, for accountants, with real-world solutions that are proven to increase efficiencies, tighten controls, and help you easily scale growth. Join us for tips and tricks on how to save your team time by automating manual invoici ...
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In this episode of 'ERP – The Full Works', we’re joined by Gary Gedney, Founder of GHA Solutions, to explore the unique challenges and opportunities in recruiting for Epicor roles. Gary shares his perspective on what makes a strong candidate in such a specialist ERP market, how businesses can approach the hiring process more effectively, and why cu…
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Our guest on this episode is Carolyn Hunt, an independent consultant specializing in Epicor Prophet 21 implementation with over 50 years of experience in industrial distribution. She sits down with Karthik to share her unique perspective on how the distribution industry evolved from manual processes to embracing modern ERP systems, third-party inte…
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New employees often have high expectations for office technology, but many companies struggle to meet those expectations. It's crucial to maintain those expectations in the workplace, not lower them just because it's "business tech". In this not-to-miss episode, Stephan Fulop, Chief Product & Technology Officer at DSG, highlights the challenges of …
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In this episode of 'ERP - The Full Works', we're joined by Alexander Hundsdorff, co-founder of SAP consultancy FiveC, shares what it really takes to deliver SAP projects that work. From avoiding costly mistakes to recognising when to step back, Alexander cuts through the myths around SAP and explains why these projects are more about people and pro…
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In this episode of 'ERP - The Full Works', we dive into the challenges businesses face when an Epicor implementation doesn’t go as planned, and how to turn things around. We look at the common pitfalls of upgrading to Kinetic, including data migration headaches, customisation conflicts, and integration breakdowns, and discuss the practical steps an…
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In this episode NetSuite Recruitment Specialist Nathan Hopkins sits down with NetSuite Tech Leader Stewart Cruickshank, to explore how organisations can achieve real growth and agility with NetSuite at the core. Stewart brings his front-line experience to the conversation, sharing what truly makes the difference in NetSuite projects - from building…
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Our recent guest, Pete Chrobak, is the Chief Financial Officer at Duncan-Parnell. In this conversation with Karthik Chidambaram, he shares strategic insights about Duncan-Parnell, from its origins to its pathway to the future. From his background to his approach to managing finances, we hear why his role is more than just about money. They talk abo…
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In this episode of ERP - The Full Works, we sit down with Michael Kaiser, IFS BI Expert, to look beyond the dashboards and data points. From the power of platform independence to the evolution of systems like IFS and SAP, Michael shares stories that cut through the noise, reminding us that the real value of ERP lies in clarity, usability, and askin…
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In this episode, our resident Epicor recruitment expert Sophie Hancock chats with John Grimshaw, Head of Operations at a UK manufacturing firm, about what really drives a successful ERP implementation. John shares lessons learned from the ground up; focussing on why putting people first, sticking to standard processes, and resisting the urge to ove…
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Many technology companies are continuing to discuss artificial intelligence, but are they missing the practical applications? In this episode, Frank Heenan emphasizes the need to understand real-world use cases for manufacturers, distributors, and retailers. In many cases, it calls for ERP systems to become more condensed and useful, focusing on ac…
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In this episode of the Driven by DCKAP podcast, our guest is David Bauders, the CEO of SPARXIQ and Trade Hounds. In this conversation with Karthik Chidambaram, Bauders explains how SPARXIQ, a pioneer in price optimization since 1993, helps manufacturers and distributors capture value by analyzing transactional data to understand price sensitivity a…
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In this interview, Karthik sits down with Cole Mercier from DSG to uncover his unique role as Communications Manager, and how DSG is revolutionizing the skilled trades industry. He shares how DSG, a 100-year-old, 100% employee-owned wholesale distributor, is tackling the evolving landscape of communications, training and supporting tradespeople, an…
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Our latest guest is Brian Wild, the Chief Government Relations Officer at NAW (the National Association of Wholesaler-Distributors). During his conversation with Karthik while attending the NAW Executive Summit, he talked about his role at NAW, making the move to Washington, D.C. with aspirations to make a difference, and what it takes to be an eff…
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In this episode, John Perez, the CEO of Unified A/R, sits down with Karthik to discuss how accounts receivable automation provides a comprehensive view of order to cash processes for wholesaler distributors and manufacturers, with the aim to help them get paid faster, creating a very frictionless experience. In this way, their solution streamlines …
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Our guest on this episode showcases how true leadership and wisdom can shape both personal and organizational success. Doug Borchers, the President of Superior Aluminum, shares deep insights and drives the importance of good people and good ideas. In their conversation, we learn from the mindset of personal development, with valuable lessons about …
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Joining the podcast and sitting down with Karthik Chidambaram on this episode is Ez Natarajan, the Founder and CEO of CoreStack. They discuss everything under the cloud, including why cloud governance is such a key piece in business security and how to do it right. Watch the full conversation to know the impacts of internet security, the importance…
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Scott Attman, the Vice President of Acme Paper and Supply Company, joins the podcast this week to talk with Karthik Chidambaram, CEO of DCKAP, all about growing and meeting customer needs in the distribution industry. In their conversation, we hear insights on the volume of distribution Acme Paper and Supply has evolved into, learning more about th…
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Steven Levy, VP of Enterprise Architecture at Infor, sits down with Karthik Chidambaram to discuss pivotal topics in the world of distribution with technology and business strategy. They delve into automation, ERP software solutions, and the critical distinctions between innovation and differentiation. Discover how businesses can accelerate growth …
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Joining us for this deep diving episode is Brooks Hamilton, Founder of AI Strategy Advisors, to talk about cutting-edge innovation, game-changing trends, navigating challenges, and more. Artificial intelligence is transforming industries across the globe. As more and more businesses implement AI in distribution, it's essential to understand the imp…
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Eric Chernik, the CEO of Building Controls & Solutions, joins us on this episode to break down how to navigate challenges and success, cultivating leadership and growth, utilizing technology effectively, strategizing for your long term goals and continually driving towards them, and more. Tune in to gain an invaluable perspective on leading a team …
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Kevin Weadick, the CEO of FleetPride, joins this episode to share his journey of over two decades in experience leading teams in digital transformations, industrial product management and marketing, and being appointed to his current role leading for the largest distributor of heavy-duty truck and trailer parts in North America. Their discussion of…
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Jim Derry, the CEO of Field Fastener joins this episode to share his journey in distribution, to discuss key leadership insights and explore essential personal development strategies. We learn how an industry pioneer turned a company with humble beginnings into a great success, while continuing to see amazing growth and becoming a touchstone to the…
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Eric Hoplin, the President and CEO of the National Association of Wholesaler-Distributors (NAW), sits down with Karthik Chidambaram while in Washington DC at the NAW Executive Summit for an insightful discussion on the conference, the organization and their dedication to the betterment of distribution, as well as his positive future outlook on the …
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In the premiere episode of the 2025 season of the Driven by DCKAP podcast, Founder and CEO of DCKAP, Karthik Chidambaram, sits down with Kathryn Poehling Seymour, the President and CEO of First Supply. As a longstanding family-owned leader in the industry, First Supply serves as a comprehensive supplier for plumbing, HVAC, municipal needs, waterwor…
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🎙️ Welcome to Episode 3 of PSE Digital Deep Dive! As we step into 2025, we start with a special focus on two major initiatives: 🎄 The PSE Automation Advent Calendar – Throughout December, we introduced daily automation use cases that streamline business processes. This episode revisits some of the most impactful solutions we’ve built. 🌍 ESG & Autom…
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It’s that time of year once again, where we reflect back on the 2024 season of the Driven by DCKAP podcast. This year has been full of many great conversations, with outstanding guests that we’ve been honored to speak with and to have the opportunity to dive into important topics and share their experiences and expertise. We’re excited for the new …
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Welcome to Episode 2 of PSE Digital Deep Dive, where we expand on the topics featured in our recent LinkedIn posts. This episode showcases practical examples of how automation and integration can revolutionize business processes. 🎙️ What to Expect in This Episode 1️⃣ Bringme Virtual Reception Integration Discover how Automation Studio, powered by W…
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In this episode of PSE Digital Deep Dive, we take a closer look at the recent LinkedIn posts by Thierry Cools, founder of Platinum Services Europe (PSE), and delve into his innovative approaches to business automation and process integration. Thierry shares highlights from his posts, providing deeper insights into key topics, including: Seamless In…
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Small businesses are said to be the heart of our communities. They are what laid the groundwork for the kind of massive success now seen by the likes of companies such as Amazon and Walmart. Yet, today, many small businesses are waning under their shadow and continuing to struggle in order to stay relevant, growing, and successful amongst these gia…
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According to research by Fortune Business Insights, the furniture market size in the US will reach an estimated value of 130 billion dollars by 2032. What is it about the industry that drives this kind of demand? How does a successful furniture designer and distributor like Zuo Mod weigh in on the market, or the manufacturing? How do they approach …
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Joining us in this week’s episode, Nishit Asnani, the Co-Founder of Sybill, a Generative AI tool that takes sales calls to the next level, sits down to talk about what it takes to build AI software and where it’s all headed. As one of the inspiring leaders behind the innovative business, Nishit brings a wealth of knowledge and experience to the con…
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Welcome to TrinDocs’s podcast series, Efficiency Unleashed - Modern Solutions for Accounts Payable! In this video, discover how S+S Industries transformed its operations and boosted efficiency through its partnership with TrinSoft and TrinDocs. Join Jeremy Prichard as he is joined by Brady McClellan, Operations Manager at S+S Industries, Bobby Hagg…
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In this special Chicago episode of the Driven by DCKAP podcast, our host Karthik Chidambaram, Founder and CEO of DCKAP, has the opportunity to sit down and speak with Mark Brohan, Senior Vice President of B2B and Market Research at Digital Commerce 360. Originally founded as Internet Retailer, Digital Commerce 360 is an industry pioneer and global …
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Welcome to TrinDocs’s podcast series, Efficiency Unleashed - Modern Solutions for Accounts Payable! Join Jeremy Prichard from TrinDocs and Kim Hirdler, Assistant Controller at Productivity Inc., as they discuss the transformation of AP processes through automation. In this insightful conversation, Kim shares her experiences of moving from manual en…
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Tom Gale, MDM’s lead researcher and industry analyst for more than 25 years on independent distribution channel trends, consolidation, technology and competitive landscape, and the current CEO of MDM, is our guest this week. He joins host, Karthik Chidambaram, CEO of DCKAP, on this special Chicago episode of the Driven by DCKAP podcast to discuss t…
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In this episode of the Driven by DCKAP podcast, Jim Hansen, the Chief Product Officer at Advantive, joins Karthik Chidambaram, CEO of DCKAP, to discuss all the ins and outs of successful product management, including when to know a product works and when it doesn’t, the right things to do and the right things not to do, how to ensure you’re providi…
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Brian Gardner, the Founder of SalesProcess360, joins our host Karthik Chidambaram, Founder and CEO of DCKAP, on the latest episode of the Driven by DCKAP podcast to discuss the importance of customer relationship management, why it’s often a misunderstood or neglected system for the sales process, and how to get more ROI from CRM. From their conver…
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On this very special episode of the Driven by DCKAP podcast, Karthik visits the Kundinger Fluid Power distribution facility in Neenah, Wisconsin. There he takes a tour of their facilities while speaking with Paul Kundinger, a third generation entrepreneur who took over the Wisconsin business as President and currently co-runs operations of the comp…
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On this episode of the Driven by DCKAP podcast, Karthik sits down with Brad Feakes, President of EstesGroup - a leader in combining Private Cloud, Hybrid Cloud, and Managed IT solutions with Enterprise Resource Planning (ERP). Brad has more than 25 years of experience in manufacturing, construction management, supply chain, and ERP systems, and in …
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This week on the Driven by DCKAP podcast, we’re joined by Clint Oram - Co-Founder and Chief Strategy Officer at SugarCRM. He sits down with our host, Karthik Chidambaram, to discuss the significance of CRM systems, how to increase sales, the effectiveness of data analysis, how emerging technologies will impact the future, and more. Clint has over 2…
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Joining the Driven by DCKAP podcast this week is Frank Heenan - Group Vice President, Distribution and LBM at Epicor - to talk about the evolution of ERP systems, the importance of using tools like this to their full extent to grow your business, the role of AI within distribution, some of the best strategies to ensure success, how to best execute …
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Welcome to TrinDocs’s podcast series, Efficiency Unleashed - Modern Solutions for Accounts Payable! Is your accounts payable (AP) process bogged down by manual tasks and invoice headaches? In this episode, you'll see firsthand how TrinDocs' powerful AP automation solutions transformed Vermeer Wisconsin's AP operations. Learn how TrinDocs can help y…
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On this extra special episode of the Driven by DCKAP podcast, our host Karthik Chidambaram sits down with Robert C. Wolcott - Co-Founder of TWIN Global, adjunct professor and esteemed author - to discuss his latest book, “Proximity: How Coming Breakthroughs in Just-in-Time Transform Business, Society, and Daily Life” which explores the radical shif…
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Welcome to TrinDocs’s podcast series, Efficiency Unleashed - Modern Solutions for Accounts Payable! In this episode, host Jeremy sits down with Michael Christian, a seasoned TrinDocs user, to explore how he has used our AP automation solution to streamline accounting processes across different ERP systems and organizations. As Impreg Americas' Dire…
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On this episode of the Driven by DCKAP podcast, Derrick Murdock, CEO at IPS Packaging joins our host, Karthik Chidambaram, to discuss their strategy in distribution, why it’s important to hire and support veterans, why veterans make amazing employees, how innovation in B2B marketing leads to even greater success, and more. IPS Packaging & Automatio…
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Anne Vranicic, the President of Valin Corporation, joins the Driven by DCKAP podcast this week to speak with Karthik Chidambaram about her 22 year journey with Valin, what she’s learned during her time at the company, how the company navigated the dot com crisis, their strategy with mergers and acquisitions over the years, what they’re doing to sta…
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In the latest episode of the Driven by DCKAP podcast, Karthik speaks with Scott Sinning, the Founder and CEO of Pricing for Distributors. Scott was formerly the VP of Pricing Strategy at Graybar Electric, has over 30 years of experience working in wholesale distribution, and he is a frequent speaker and writer on distributor industry pricing topics…
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Welcome to TrinDocs’s podcast series, Efficiency Unleashed - Modern Solutions for Accounts Payable! In this episode, Heather Short, Director of TrinDocs, helps shed light on how the company drives core values of integrity, excellence, growth and happiness by focusing on the client and the end-users in all they do, featuring the TrinDocs Leadership …
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With its ability to analyze vast amounts of data and identify important trends and patterns, to allow the most informed decisions and personalize the customer experience, artificial intelligence has the potential to transform the entire B2B sales process, making it more efficient and effective, leading to increased sales and profits. Innovation gre…
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In the latest episode of Driven by DCKAP, Karthik is joined by Mark Dancer, CEO at Network for Business Innovation and a distinguished NAW Fellow. They discuss Mark’s background, including his influence through Mark Dancer on Flourishing Business, his partnership with NAW, his vision for Innovate to Dominate, the process of writing, how to gain inf…
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