The MSDW Podcast dives into the latest news and events in the Microsoft Dynamics ERP and CRM community. Produced by the editors of MSDynamicsWorld.com, the podcast features interviews and discussions on the latest issues confronting Dynamics AX, GP, NAV, and CRM users and professionals.
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Dynamics365 Podcasts
The podcast dedicated to tools available for the Microsoft Business Applications Platform. Hosted by Daryl LaBar and Scott Durow.
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Welcome to the ”Steve reads his posts podcast”. For those of you who are too busy, or too lazy, to actually read my posts, I have taken on the huge effort of reading them to you. Enjoy.
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Microsoft Business Applications MVP Andrew Bibby is joined by the superstars of the Power Platform and Dynamics 365 Community. Find out what makes our community so special, and how you can join in the fun! PowerApps, Microsoft Flow, Dynamics 365.
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Gus Gonzalez, a Microsoft Business Solutions (CRM) MVP since 2012, covers subjects rarely discussed openly in the CRM Community. With 15+ years of experience in the CRM world and hundreds of successful deployments around the world, Gus brings a real-world fact-based approach to these subjects and how they affect the Microsoft Dynamics 365 and Microsoft Dynamics CRM community.
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Welcome to Journey to D365, the podcast that covers everything related to Microsoft Dynamics365 implementations. This podcast is not affiliated with Microsoft and covers the realistic truth behind D365 Finance and Operations and Business Central ERP implementation success. Whether or not you are new to the world of D365, this podcast is for you. Hosted by Eric Kimberling, CEO of Third Stage Consulting Group.
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Amazing Apps - learn how to build agile Dynamics 365 and Power Platform business apps using Scrum
Neil Benson
Amazing Apps is for Microsoft Dynamics 365 and Power Platform builders who want to use the Scrum framework to build amazing business apps that everyone will love. The podcast is hosted by Microsoft MVP, Neil Benson, and produced by Customery. [Dynamics365, D365, Power Apps, PowerApps, Power Pages, Power Apps Portals, Power Automate, Flow, Power Virtual Agents, PVA, PowerBI]
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Preparing for the impact of Visa's CEDP, with PayTrace
27:33
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27:33This episode is sponsored by PayTrace. Visa's Commercial Enhanced Data Program (CEDP) goes into effect this month, and there are some key differences from the previous Level 2 and Level 3 interchange program that merchants will need to understand. Jeremy Boogaart and Sam Johnson of PayTrace join us on this episode to help make sense of CEDP's timel…
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This episode is sponsored by HSO. Attendees at Summit NA 2025 can learn more about the solutions they already use, but the event also offers opportunities to expand their knowledge and perspective on investing in business applications. Our guest on this episode, HSO VP of Managed Services Hilary McLaughlin, works with clients after they go live on …
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On this quick episode we are looking ahead to Community Summit NA 2025 to learn more about how and why to connect with the team at Flywire, the sponsor of this episode. Flywire's Caroline Broms tells us about the team's plans at the event (you can find them at booth 2332), where attendees can learn the latest about Invoiced by Flywire for AR automa…
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This episode is sponsored by Mekorma. Vendor management is the foundation of payment processing and a critical step in ensuring your business isn’t exposed to unnecessary risk, but for many teams operating in Microsoft Dynamics GP and D365 Business Central, it’s still manual, time-consuming, and error-prone. In this podcast episode, Mekorma’s Direc…
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AP automation success from the Dynamics 365 F&SCM customer and partner perspective
26:21
26:21
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26:21This episode is sponsored by SignUp Software. The experience of deploying and managing a Dynamics 365 F&SCM solution can look quite different for the customer compared to their Microsoft partner. But as these two counterparts on an ERP project make decisions to move a project forward, they must contend with a series of key decisions related to ISV …
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A Leader's Guide to AI Transformation Failure
28:40
28:40
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28:40This episode is sponsored by the 365 Leadership Summit, taking place September 18-19, 2025 On this episode we are discussing the business leader's perspective on AI transformation, including a theme that people aren't talking about as much: failure. Our guests on this episode, Prachi Mishra of Microsoft and Geoff Ables of C5 Insight, talk both the …
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How SignUp and SKsoft are Reimagining Finance in Microsoft Dynamics 365 Business Central
28:36
28:36
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28:36This episode is sponsored by SignUp Software. On this episode we are discussing the opportunity to solve sophisticated finance challenges with Microsoft Dynamics 365 Business Central. My guests are Bob Monio of SignUp Software and Morgan Prengler of Sksoft. Their organizations have partnered for years, and they say the newest phase of their allianc…
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Preparing for Licensing Enforcement in D365 Finance & Supply Chain Management, with XPLUS
30:42
30:42
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30:42This episode is sponsored by XPLUS. On this episode we are diving into key changes in license enforcement in Dynamics 365 F&SCM with Bartosz Szpiech, vice president of product at XPLUS. We begin by discussing what has changed in the licensing model from AX 2012 to Dynamics 365 and how it is changing in the coming months in ways that will have impor…
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How partners are preparing for Microsoft's FY2026 strategy, with Joe Corigliano
16:42
16:42
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16:42Early in Microsoft's FY26, managers in the sales and channel organizations have worked to explain important program changes that will impact partners in the Dynamics 365 and Power Platform space. At the recent Biz Apps Partner Executive Summit 2025 event, attendees heard from a variety of Microsoft representatives who presented sales strategy and t…
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Defining successful AI experiences, live from UG Summit Roadshow Seattle
17:17
17:17
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17:17On this episode we are talking to some of the experts who presented at the Summit North America Roadshow event in Seattle this week, where members of the Dynamics 365 community came together to hear from Microsoft and their peers about D365 applications, Power Platform, and the broader technology landscape that they face. Microsoft kicked off the e…
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Exploring Accounts Receivable Process & Performance with Invoiced by Flywire
15:50
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15:50This episode is sponsored by Invoiced by Flywire. Advances in AR software are re-shaping financial management in ERP systems. Our guest on this episode, Flywire product lead Chris Couch, discusses the evolution of the invoice to cash story from an AR and payments perspective and how his team's solution for Dynamics 365 Business Central, Invoiced by…
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Get Scrum Certified for Free: How Microsoft Partners Can Use Co-Op Funds
12:41
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12:41#162. Unlocking hidden Microsoft partner benefits? Now that’s my kind of secret! In this episode, I spill the beans on how Dynamics 365 and Power Platform partners can get their teams Scrum trained and certified — on Microsoft’s dime, without touching your training budget, thanks to Microsoft Incentive co-op funds. I walk you through what co-op fun…
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Closing the Digital Gaps: Embedded vs Integrated Solutions, with Mekorma
16:49
16:49
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16:49This episode is sponsored by Mekorma. On this episode we are examining the persistent digital gaps plaguing Accounts Payable teams, despite widespread adoption of AP software. Our guest is Mekorma's Director of Revenue Brendan Coffey, and we explore why disjointed workflows still exist, what those inefficiencies look like in practice, and how they …
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Navigating the Invisible IT Department - CIO Corner
29:47
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29:47In this kickoff episode of our new podcast series focused on IT leadership, we sit down with Tom Doran and Tony Darden of VCIO Global to explore the concept of the "invisible IT department". We start by describing some of the common trends in the evolution of IT management and its ability to be a strategic asset rather than just a cost center. Tom …
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Think Like a Scammer: Cybersecurity Lessons for CFOs from SignUp & Eftsure
30:17
30:17
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30:17In this episode, our guests from SignUp Software and Eftsure use AP automation as an entry point into a bigger story: how finance leaders are becoming cybersecurity leaders. Our guests, Rob Ashe of SignUp and Gabe Garcia of Eftsure, discuss the organizations' strategic partnership, why it will help Dynamics 365 Finance & Operations users, and the r…
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The Inevitable Underestimation of Power Platform Projects
7:07
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7:07#161. Whether you’re an internal developer working for a Microsoft customer or a consultant working for a Microsoft partner: every Power Platform or Dynamics 365 project you have ever worked on has been underestimated. Because no one wins overestimated projects...By Neil Benson
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Everything You Need to Know About Organizational Change Management
3:11:05
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3:11:05The Transformation Ground Control podcast covers a number of topics important to digital and business transformation. This episode covers the following topics and interviews: The Organizational Change Management Episode OCM for ERP Implementations: https://www.youtube.com/live/KEqg3Ok2CAA?feature=share Top Change Management Strategies: https://yout…
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A Partner’s Perspective on the Office of the CFO
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17:55This episode is sponsored by SignUp Software. On this episode, we explore the challenges that CFOs, controllers, and other decision-makers are managing today. Our guests, SignUp's Bob Monio and Velosio's Chris Wheeler, are here to discuss market conditions and trends that are driving priorities for companies using Dynamics 365 Business Central. Whe…
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A Dynamics 365 F&O security, audit, and compliance update with Alex Meyer
22:33
22:33
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22:33This episode is sponsored by Delinea. Security and compliance concepts related to Dynamics 365 Finance and Supply Chain Management are constantly evolving, and our guest, Delinea principal software development engineer Alex Meyer, continue to work to help the community make sense of their options. Alex, a Microsoft MVP, recently presented a new web…
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Resco Next 2025 Recap: Inspections, AI, and more
13:34
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13:34MSDW was a media partner at May's Resco Next 2025 event, and we had the chance to chat with a range of the event's presenters. Resellers, customers, and Resco's own team brought news, perspective, and fresh ideas to the event. We heard how partners have developed unique industry solutions atop Resco's mobile tools, how customers have pushed their f…
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How to turn Dynamics data into marketing wins
17:42
17:42
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17:42This episode is sponsored by Emfluence. On this episode, we look at some of the specific ways that the data from a Dynamics 365 CRM system can help marketers get the best results for their sales teams. Our guest, Monico Hoyer of emfluence, explores some of the scenarios in which marketers can leverage Dynamics data more effectively, along with prac…
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Bringing Empathy and Innovation to AP Automation, with Ora Goldman of Mekorma
20:11
20:11
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20:11This episode is sponsored by Mekorma. Mekorma has been helping the Dynamics community streamline AP for over 30 years, and one way they have differentiated their brand is through their focus on empathy and client care. To learn more about the company's roots and core values, we spoke with founder and CEO Ora Goldman. Ora shared some defining moment…
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What Dynamics 365 Business Central Users Need to Know about Embedded vs External AP Automation
29:06
29:06
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29:06This episode is sponsored by SignUp Software. For Dynamics 365 Business Central users, the decision between embedded and external accounts payable (AP) automation solutions can have a lasting impact on the organization. To understand the topic further, we spoke with Rob Ashe, Vice President of North America at SignUp Software, and David Huether, Ch…
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Live at DynamicsCon 2025 with Dynamics 365 F&O experts
8:58
8:58
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8:58MSDW was a media sponsor of this week's DynamicsCon 2025 event, live in Chicago. In our travels, we met up with some Dynamics 365 Finance and Supply Chain Management experts to get their perspective on Microsoft announcements, customer feedback, and other plans. In this episode, we hear from Microsoft MVP Alicia King (Keener) of RSM, James Cook, di…
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CRM and the evolution of buyer behavior, with Thomas Manders
15:47
15:47
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15:47This episode is sponsored by Coffee + Dunn. As buyer behavior has evolved, sales and marketing teams have tried to keep pace. Understanding buyer behavior remains key, says our guest, Thomas Manders, CEO of Microsoft partner Coffee + Dunn, but data gathering and contextualizing insights for sellers have proved a challenge for some firms. In this ep…
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What Dynamics ERP users should know about use tax compliance obligations
14:51
14:51
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14:51This episode is sponsored by Avalara. The complexities and challenges of use tax compliance only seem to grow as a business expands its operations and customer base. Our guest, Avalara use tax product solution consultant Myles Metzger, explains some of the most common misconceptions about use tax and why it is so tricky for finance teams to comply.…
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Industry Trends and Insights from Directions NA 2025 with Brendan Coffey of Mekorma
16:34
16:34
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16:34This episode is sponsored by Mekorma. It may be hard to believe, but many partners are still unaware of the Accounts Payable compliance best practices. On this episode, Mekorma’s Director of Revenue, Brendan Coffey joins us to highlight regulatory updates impacting AP teams and explains how those changes tie into partner observations and feedback a…
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MVP Journey and Event Preview with Alicia King (Keener)
21:23
21:23
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21:23Alicia King (Keener) received her first Microsoft MVP award in 2024, but her experience with Dynamics ERPs goes back more than 15 years. She joins us to share some of the meaningful experiences in her professional journey and her perspective on the present and future of Dynamics 365 F&O. We discuss Alicia's approach to community participation, how …
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How Yooz builds strong Microsoft Dynamics channel partnerships
19:31
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19:31This episode is sponsored by Yooz. When a Microsoft reseller like Innovia considers channel partnerships, it does so in the context of strategic plans related customer needs, growth goals, and market opportunities. On this episode, we sit down with Tim Teeter from Yooz and Trish Boccuti from Innovia to discuss how their organizations have successfu…
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Recapping Directions North America 2025 with ERP veterans
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16:47
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16:47We’re wrapping up our Directions North America 2025 coverage with more perspective from channel veterans who were listening and presenting. Robert Jolliffe, Andrew King, and David Laster talked to MSDW during and just after the event. They shared their impressions of Microsoft's presence, the impact they expect from pre-built AI agents like the Sal…
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In this episode, Daryl and Scott talk to a repeat guest and fellow MVP, Andrew Butenko, about his foray into Canvas Apps, and hist resultant Canvas App Watch PCF. Some of the highlights: Late to the Canvas Apps Party Inifite Loop Bug? Software testers are crazy Thinking about Binding/Observables in Canvas Apps Konomi Code and IDDQD Games and Ads Ne…
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An update on embedded payments for D365 Business Central with PayTrace
12:27
12:27
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12:27This episode is sponsored by PayTrace. Security and automation are top of mind for most CFOs and finance teams this year, especially when it comes to payments and accounts receivable. For Dynamics Business Central users, embedded payments can solve both pain points. Our guests, Jeremy Boogaart and Carlton Ortega of PayTrace, share the latest enhanc…
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Delivering Record-to-Report in Business Central
25:34
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25:34This episode is sponsored by SignUp Software. What does it really takes to control content in Business Central? Taking the perspective of Record to Report and the needs of office of the CFO, Business Central customers have key challenges they will need to account for. Our guests, Patrick Nguyen and Bob Monio of SignUp Software, take us through typi…
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This episode is sponsored by Resco and their Resco Next 2025 event. Resco's annual event focused on advanced mobility, Resco Next, will be in Valencia on May 20 and 21 this year. The team has a variety of experiences planned, including a live podcast episode of Ambush on Air, the popular marketing-focused podcast series hosted by marketing consulta…
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Jukka Niiranen on Power Platform licensing, AI, and career changes
51:19
51:19
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51:19Jukka Niiranen is a former Microsoft MVP and a current Power Platform expert, offering his services through his own firm and sharing his views regularly on social media and in his newsletter. On this episode, Jukka joins us to talk about how his career has evolved, his current work, his technology outlook, and a few hints at his upcoming licensing …
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The Impact of New Tariffs on Supply Chains and the Role of ERP Solutions
28:11
28:11
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28:11This episode is sponsored by Staedean. ERP solutions have evolved to support global supply chains, and they are put to the test each time new disruptions arise. Our guest on this episode is Luciano Cunha, CEO of Staedean, and he joins us to discuss his outlook on ERP solutions for manufacturers managing complex and changing supply chains. Luciano s…
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Unlock the Unknown Potential of Your Document Management System
16:59
16:59
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16:59This episode is sponsored by ERP Mechanics. Document management is an essential element of any enterprise solution, and our guest on this episode, Roger Cruz of ERP Mechanics, has worked with document management systems for many years, with a particular focus on Lasernet. Roger tells us about his years of experience deploying document management so…
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5 Tactical Ways to Strengthen Sales with Marketing Automation
25:12
25:12
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25:12This episode is sponsored by emfluence. Bringing marketing automation to life requires alignment between executives and the teams they lead. In this episode, we break down how different roles like CMOs, marketing directors, and marketing managers work together to turn strategy into action. Our guest is emfluence President and CEO David Cacioppo, an…
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Preparing for the First Sprint: Design Thinking and Discovery with Hamish Sheild
40:39
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40:39#160. Hamish Sheild is a Microsoft MVP and Power Platform consultant specialising in applying Design Thinking practices to our apps and projects to make them more human-centred. Hamish and I discuss the different activities and artifacts we've experimented with before starting the delivery phase of our Power Platform and Dynamics 365 projects. Join…
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Test Engine Geek Out with Grant Archibald
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59:50In Episode 119 of the XrmToolCast, Daryl and Scott delve into the Power Apps Test Engine with Grant Archibald, Senior Program Manager at Microsoft, highlighting the strategic importance of automated testing in enhancing application reliability and efficiency. Some of the highlights: Grant’s Unit Testing Elevator Pitch The Boulder Testing Analogy Po…
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Mekorma's evolution in the Dynamics 365 Business Central channel
22:17
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22:17This episode is sponsored by Mekorma. On this episode, Brendan Coffey, Director of Revenue at Mekorma, dives into the company’s evolution within the Microsoft Dynamics 365 Business Central ecosystem and discusses how businesses are modernizing their accounts payable (AP) processes. The company's years of experience working with on-premises ERP tech…
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2025 Supply chain trends with NMB Solutions
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36:43This episode is sponsored by NMB Solutions. Dynamics 365 Finance and Supply Chain Management users will be thinking about global challenges in 2025. Our guests on this episode, Michelle Frennier and Chris Winstanley of NMB Solutions, help us understand some of the biggest risks businesses are facing this year and how to adapt. Shipping cost managem…
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ERP Transformation and AP Automation Delivery Success, with SignUp Software
21:25
21:25
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21:25This episode is sponsored by SignUp Software. When Tina McGrath first encountered ExFlow from SignUp Software, she was working as the finance lead in an ERP transformation project for a Dynamics AX customer moving to D365. Their older invoice automation software presented a range of challenges, including integration issues, lost information, usabil…
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Automation, e-commerce, and ERP integration with k-ecommerce
44:01
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44:01This episode is sponsored by k-ecommerce, powered by MDF Commerce. On this episode we are talking about automation and e-commerce with Patrick Fusarini and Rich Fowler of k-ecommerce. B2B organizations face complex requirements in their commerce decisions, and Rich and Patrick tell us about what the requirements they are hearing from Dynamics 365 c…
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Previewing the AI Agent and Copilot Summit North America 2025 event with DCI's John Siefert
34:54
34:54
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34:54Microsoft is taking an AI-first stance to its Business Applications portfolio, but what does that really mean for customers, system integrators, and consultants? Dynamic Communities (DCI) is launching a new event next month that aims to take on the full scope of the Microsoft-centric AI discussion. The AI Agent & Copilot Summit North America takes …
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This episode is sponsored by Resco, hosts of Resco NEXT 2025. Resco has recently announced their upcoming Resco NEXT 2025 event, taking place in Valencia, Spain from May 19-21 2025. Our guest, Trevor Metcalfe, takes us through some of the plans for the event including speakers and hints at the agenda, which continues the focus on field workers and …
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Here's when to use a waterfall approach with Power Platform
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11:54#159. Should you use a traditional, waterfall approach to build Power Platform apps? In this episode, I break down six situations when you might be tempted to use a waterfall method and share my thoughts on whether that's really the best approach. Highlights 00:11 Everyone should try waterfall at least once. 02:18 When to adopt a waterfall approach…
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