The Workplace Conflict Resolution Podcast! Peacebuilding with Dr. Pollack, featuring host Jeremy Pollack, Ph.D., is the podcast that aims to help you improve work relationships and manage difficult conflicts. Dr. Pollack discusses the science of workplace conflict and peace and presents short courses and quick tips with practical techniques to resolve conflicts in daily life. In his "Caller" episodes," Dr. Pollack takes callers from around the country who are dealing with stressful work rela ...
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Dr Jeremy Pollack Podcasts

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QUICK TIPS: The Importance of Humility for Conflict Resolution
9:53
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9:53In this episode of Peacebuilding with Dr. Pollack, we explore one of the most overlooked yet essential qualities in conflict resolution—humility. Far from being a sign of weakness, humility is a strategic skill that opens the door to trust, collaboration, and lasting solutions. Dr. Pollack breaks down how humility depends on two key sub-traits—conf…
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QUICK TIPS: How Not to Take Things Personally
8:07
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8:07Episode Summary: In this episode, Dr. Jeremy Pollack explores one of the most common emotional traps we fall into—taking things personally. Whether it’s a curt email, a dismissive look, or tough feedback, it’s easy to assume it’s about us. But in most cases, it’s not. Dr. Pollack breaks down why we take things personally, how it affects our nervous…
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Episode Summary: Negotiation doesn’t have to feel like a battle. In this episode, Dr. Jeremy Pollack walks you through three essential steps to negotiating effectively—without tension or confusion. Whether you're aiming for a raise, a promotion, or a clearer role at work, this framework will help you approach the conversation with confidence, clari…
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QUICK TIPS: Do's and Don'ts of Work Friendships
8:15
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8:15🗓️ Episode Summary: In today’s episode, Dr. Jeremy Pollack explores how to build and maintain healthy boundaries between friendship and professionalism in the workplace. It’s easy—and often natural—to form close bonds with coworkers, but without clear boundaries, those relationships can lead to favoritism, burnout, or blurred responsibilities. Lear…
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This is a short course on the human psychological tendency to be right, and how that tendency fuels conflict. It’s designed to help you understand the cognitive underpinnings of this common human drive toward being right, how it influences workplace conflict, and how we might mitigate its negative effects at work. For the full episode, including a …
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QUICK TIPS: 4 Steps to Use Assertiveness and Set Boundaries at Work
9:38
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9:38Episode Summary In this episode, Jeremy explores how to use assertiveness—not passivity or aggression—to set clear, respectful boundaries at work. You’ll learn practical tools to protect your time, reduce burnout, and improve communication with colleagues and supervisors. What You’ll Learn What assertiveness really is (and isn’t) Why boundary-setti…
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QUICK TIPS: 7 Steps to Deal with Workplace Bullying
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7:44🔎 Episode Summary: Being bullied at work—whether by a peer or supervisor—can be isolating, frustrating, and deeply stressful. In this episode, Dr. Jeremy Pollack shares 7 practical, research-backed steps to help you recognize, respond to, and recover from workplace bullying. You’ll hear real-world examples, learn how to protect your mental health, …
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QUICK TIPS: 8 Ways New Leaders Can Build Trust with Their Teams
10:09
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10:09🔍 Episode Summary In this episode of Peacebuilding with Dr. Pollack, Jeremy dives into a critical skill for every new manager and team lead: building trust. Trust isn't automatic—it’s something you intentionally earn. Without it, even the best plans falter. But with it? You can prevent conflict, foster resilience, and lead with influence instead of…
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COURSE: Using Conflict Style Assessment Tools at Work
36:17
36:17
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36:17This is a short course on the efficacy and use cases of Psychometric Assessment Tools for Conflict Management. It’s designed to help you understand how conflict style assessments work and how you might use them in an organizational setting to help employees and leaders better understand themselves and each other with regard to their conflict manage…
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CALLER: Stuck in a Toxic Job? How to Cope While Planning Your Exit
9:20
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9:20In this episode of Peacebuilding with Dr. Pollack, Saima shares her struggle with a toxic work environment, where her boss seems to be undermining her due to office politics and possible budget cuts. Frustrated and feeling gaslit, Saima is looking for a way to cope while actively applying for new roles. Dr. Pollack provides strategies to help her s…
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CALLER: How to Handle Job Insecurity at a Failing Company
7:52
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7:52In this episode of Peacebuilding with Dr. Pollack, Marcus seeks guidance on dealing with job insecurity as his current company shows signs of potential failure. After switching jobs for career growth, Marcus now finds himself in a challenging situation where he wonders whether to stay or start looking for new opportunities. Dr. Pollack walks him th…
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CALLER: How to Handle a Bully Coworker When Management Won't Step In
8:19
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8:19In this episode of Peacebuilding with Dr. Pollack, Jenna shares her frustration with a bullying colleague whose domineering behavior disrupts team dynamics and goes unchecked by their boss. Despite repeated complaints, her boss continues to overlook this behavior, leaving Jenna and her team feeling unsupported. Dr. Pollack offers strategies for app…
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CALLER: Being Asked to Meet Too Often? How to Set Boundaries with Your Boss
11:04
11:04
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11:04In this episode of Peacebuilding with Dr. Pollack, Sam shares his frustration with a boss who insists on daily and weekly meetings that disrupt his sales performance. Despite being the company’s top salesperson, Sam feels micromanaged and unable to focus on what he does best. Dr. Pollack provides insights on how to approach the conversation with a …
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CALLER: Dealing with a Supervisor Who Won't Take Responsibility?
8:05
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8:05In this episode of Peacebuilding with Dr. Pollack, Alexandra shares a frustrating workplace conflict where her supervisor consistently makes order mistakes but refuses to take accountability, leaving her to deal with the fallout. Dr. Pollack provides strategies to approach the situation as a team effort, align on processes, and frame the conversati…
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CALLER: How to Manage Scope Creep and Ask for More Pay
6:35
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6:35In this episode of Peacebuilding with Dr. Pollack, William shares his experience of being contracted to develop software for a school, only to face constant requests for additional features that weren't part of the original agreement. Struggling to balance client satisfaction and his own workload, William seeks advice on how to handle scope creep a…
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CALLER: How to Overcome Age Discrimination Hiring Challenges at 55+
7:43
7:43
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7:43In this episode of Peacebuilding with Dr. Pollack, we meet Daryl, who is struggling to find employment at 55 after a successful career in real estate finance. He suspects age discrimination may be affecting his job search and seeks advice on how to improve his chances of getting hired. Dr. Pollack offers actionable strategies, from optimizing resum…
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In this episode of Peacebuilding with Dr. Pollack, we hear from Crystal, who is facing a tough workplace challenge with her newly promoted supervisor. Crystal feels singled out by her boss, who seems to pick on her unfairly, and she's unsure if the behavior is racially motivated. Dr. Pollack offers actionable strategies to help Crystal rebuild trus…
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CALLER: How to Handle a Blame-Shifting Manager
5:23
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5:23In this episode of Peacebuilding with Dr. Pollack, Paris calls in to discuss a frustrating issue with his manager, who refuses to take responsibility and constantly blames her staff. Dr. Pollack offers practical advice on how to approach a difficult conversation with a supervisor, providing tips on maintaining professionalism and focusing on soluti…
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CALLER: How to Ask for a Raise Without Creating Conflict
7:33
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7:33In this episode of Peacebuilding with Dr. Pollack, Mary calls in seeking advice on a tricky situation—she discovered that a newer co-worker is making significantly more money despite having less seniority. Unsure of how to approach her boss for a raise, Mary worries about damaging relationships or being denied. Dr. Pollack walks her through a pract…
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CALLER: Married and Attracted to a Coworker? Navigating This Emotional Dilemma
6:53
6:53
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6:53In this thought-provoking episode of Peacebuilding with Dr. Pollack, we tackle a sensitive issue many people may face: developing feelings for a coworker while being in a committed marriage. Our caller, Paul, finds himself in this challenging situation, struggling to balance his feelings and the love he has for his wife. Dr. Pollack offers compassi…
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CALLER: What to Do When Your Boss Doesn't Like You
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6:54In this episode of Peacebuilding with Dr. Pollack, we explore the challenges faced by Ray, a new employee at a steakhouse, who is struggling with a manager that seems to have a bias against her. Ray feels singled out, overlooked for training, and treated differently compared to her coworkers. Dr. Pollack provides insightful advice on how to approac…
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CALLER: The Boss Has Unfair Expectations: What to Do?
10:47
10:47
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10:47In this episode of Peacebuilding with Dr. Pollack, we dive into a challenging workplace conflict with ShaunPaul, a freelance filmmaker from Los Angeles. ShaunPaul finds himself caught in a tough situation where he's expected to take on multiple roles beyond what was originally agreed upon, and when things go wrong due to technical issues outside of…
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CALLER: How to Get Clear About Ambiguity at a New Job
10:43
10:43
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10:43In this episode, Dr. Pollack helps Jozlyn navigate uncertainties at her new hospitality job, including unclear pay rates and parking challenges. Tune in to learn effective ways to approach management and set boundaries. See Dr. Pollack's online courses at: https://peacefulleadersacademy.com/courses/ For info on conflict intervention and training se…
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CALLER: Handling Difficult Customers: How to Get Your Boss to Set Boundaries
9:11
9:11
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9:11In this episode, Dr. Pollack assists Steve, a big box hardware store employee, in managing a persistently difficult customer. Discover practical steps for setting boundaries with problematic clients and how to get your boss to support you. See Dr. Pollack's online courses at: https://peacefulleadersacademy.com/courses/ For info on conflict interven…
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CALLER: Navigating a Hostile Work Environment: Practical Advice
9:40
9:40
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9:40In this episode, Dr. Pollack guides Andrew through the complexities of dealing with a hostile work environment. Tune in to hear strategies for setting healthy boundaries, documenting incidents, and seeking help from HR. See Dr. Pollack's online courses at: https://peacefulleadersacademy.com/courses/ For info on conflict intervention and training se…
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CALLER: How to Price Your Services Correctly to Avoid Conflict
10:25
10:25
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10:25In this episode, Dr. Pollack helps JD, a business owner, navigate the challenges of setting the right prices for services amidst competition, particularly when a competitor has already messed things up prior to starting his work. Listen as they discuss strategies to ensure fair pricing while maintaining high-quality standards. Please visit our webs…
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CALLER: How to Handle Feeling Underappreciated After Years of Work
9:25
9:25
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9:25In this episode, Dr. Pollack helps Alfred, a long-time employee who felt unappreciated at his job, work through his feelings and find closure. Listen in as they discuss strategies to cope with workplace dissatisfaction and the importance of self-validation. Please visit our website to get more information: https://pollackpeacebuilding.com/ If you’r…
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CALLER: How to Address New Workplace Processes with Your Boss
7:15
7:15
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7:15In this episode, Dr. Pollack coaches a third-grade teacher struggling with a new math program that conflicts with traditional teaching methods. Listen as they discuss effective ways to communicate with school administrators about concerns and seek clarity on new processes. See Dr. Pollack's online courses at: https://peacefulleadersacademy.com/cour…
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CALLER: How to Manage Email Communication & Aggressive Emails
7:21
7:21
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7:21In today's episode, Dr. Jeremy Pollack helps Saskia, a seasoned remote administrative assistant, tackle the challenges of digital communication. Saskia has been struggling with unclear and sometimes hostile responses to her emails and messages. Dr. Pollack provides actionable tips on crafting concise communications, the importance of tone, and the …
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In this enlightening episode, Dr. Jeremy Pollack helps Gloria, a professional in the image industry, address feelings of jealousy and envy in the workplace. Gloria struggles with the negative energy from colleagues who seem to feign friendship due to her success. Dr. Pollack guides her through internal peace-building techniques to manage her respon…
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CALLER: What if Your Boss is Recording Everything You Do?
6:03
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6:03In this episode, Dr. Jeremy Pollack offers guidance to Kelly, a yoga instructor grappling with concerns about privacy in her workplace. The new owner of the yoga studio has installed video and audio surveillance, leaving Kelly and her colleagues feeling uneasy. Dr. Pollack discusses the implications of such surveillance on workplace morale and the …
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CALLER: What to Do if Your Coworker is Constantly Criticizing Your Work
8:11
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8:11In this episode, Dr. Jeremy Pollack helps Melanie navigate a challenging situation with her podcast co-host, who has been consistently critical of her work. Despite Melanie's episodes receiving positive feedback and performing better statistically, her co-host's relentless negativity is making collaboration difficult. Dr. Pollack offers practical a…
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CALLER: How to Deal with a Power Hungry Boss
5:51
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5:51In this episode of Peacebuilding with Dr. Pollack, Michelle explains how her new boss has taken over and immediately started using her power against her colleagues. Dr. Pollack gives Michelle some useful advice to humanize her new boss. Please visit our website to get more information: https://pollackpeacebuilding.com/ Host: Dr. Jeremy Pollack from…
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CALLER: Addressing Workplace Discrimination: Strategies for Fair Treatment
10:26
10:26
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10:26In this compelling episode of "Peacebuilding with Dr. Pollack," Dr. Pollack counsels Karen, a human resource professional who suspects she's receiving less challenging work due to discrimination at her workplace. Listen as Dr. Pollack guides Karen through constructive approaches to address her concerns with her supervisor, aiming to enhance her wor…
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Tune into this episode of "Peacebuilding with Dr. Pollack" where Keith, a returning caller, shares his unexpected encounter with a rude crew member on a movie set. Dr. Pollack offers expert advice on how to handle such situations professionally without escalating the conflict. Discover strategies to engage constructively, set boundaries, and mainta…
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CALLER: How to Propose a Four-Day Workweek in Your Company
4:39
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4:39In this episode of the Peacebuilding with Dr. Pollack Show, listen as I coach a live caller on how to advocate for a four-day workweek in a traditional Monday-to-Friday workplace culture. Discover effective strategies for presenting a well-researched proposal to your company leaders, highlighting potential benefits and suggesting an experimental ph…
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CALLER: Setting Work Boundaries: A Guide for Business Owners
6:27
6:27
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6:27In this episode of "Peacebuilding with Dr. Pollack," we dive into a common challenge for business owners—managing client expectations regarding communication outside of business hours. Dr. Pollack offers invaluable advice to Larry, a business owner struggling with a client who frequently calls him late at night. Learn strategies to establish and ma…
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CALLER: Navigating Difficult Conversations with Confidence
10:43
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10:43In this episode of "Peacebuilding with Dr. Pollack," Dr. Pollack coaches Charlotte, who seeks advice on how to confidently address concerns and disagreements at work without coming across as aggressive or rude. Charlotte is particularly troubled by constant changes at her workplace, such as shifts in location and benefits, which she finds hard to a…
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CALLER: What To Do When a Client Demands Your Fire an Employee
9:31
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9:31In this "Peacebuilding with Dr. Pollack" episode, Dr. Pollack advises George, an account director facing a crisis after his team accidentally insulted a key client. An email mishap revealed a derogatory comment made by an account supervisor about the client, leading to demands from the client's VP for the supervisor's dismissal. George is caught be…
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CALLER: What to Do When Your Boss Takes Credit for Your Work
9:33
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9:33In this episode of "Peacebuilding with Dr. Pollack," Dr. Pollack advises Jen, who's struggling with her manager taking credit for her ideas. Observing potential retaliatory actions against colleagues, Jen fears confrontation could jeopardize her job. Dr. Pollack suggests a nuanced approach: inviting the manager for a casual lunch to build rapport, …
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In this episode of "Peacebuilding with Dr. Pollack," Dr. Jeremy Pollack addresses a caller’s challenge with requesting a raise from his employer, a company functioning like a startup, where the caller has worked for nearly three years without any salary increase. Despite multiple attempts to discuss a raise with both his boss, who is also the CEO, …
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CALLER: What to Do When Your Boss Doesn't Give You What You Need
8:10
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8:10In this episode of "Peacebuilding with Dr. Pollack," Stephanie discusses her challenges with a new director at her production company who fails to provide clear guidance and budget approvals, leading to her being unfairly blamed for overspending. Despite her attempts to seek clarity and direction, the director's close friendship with the company's …
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CALLER: How to Work with a Younger Generation
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11:17In this episode of "Peacebuilding with Dr. Pollack," Michael shares his frustration with team members' consistent tardiness at his former company, impacting educational training sessions. Despite raising the issue with supervisors and HR, he received no support, encountering a dismissive attitude towards the problem attributed to generational work …
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CALLER: Someone Is Leaving Pills in the Work Bathroom! What Do I Do?
4:59
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4:59Host: Dr. Jeremy Pollack from Pollack Peacebuilding Systems More from Dr. Pollack: Peaceful Leaders Academy Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict FREE e-book: The Ultimate 12-Step Guide to Coworker Mediation: Free Ebook - Pollack Peacebuilding Systems Connect with Dr. Pollack o…
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CALLER: Workplace Conversations: Adapting To Modern Norms - Joe's Story
4:01
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4:01In this insightful episode of Peacebuilding with Dr. Pollack, we delve into the complexities of modern workplace culture and the challenges it poses for individuals across generations. Our caller, Joe, a retired general manager with over three decades of experience in the motor coach transportation industry, shares his unexpected journey of returni…
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CALLER: How to Reassure Family About Your Decision to Change Careers
7:15
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7:15In this enlightening episode of "Peacebuilding with Dr. Pollack," we dive into the compelling story of Jazz, who faced a life-altering challenge that reshaped his perspective and life choices. After a devastating car accident while driving for Uber, Jazz found himself grappling with the loss of his car, lack of insurance coverage, and a painful bac…
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CALLER: What to Do When the Boss Takes the Parents' or Customers' Side
10:16
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10:16In this episode of "Peacebuilding with Dr. Pollack," we delve into the challenges faced by educators in the classroom. Our guest, Rosemarie, an elementary school teacher, shares her experience with a student displaying violent behavior linked to playing inappropriate video games. Her attempt to address this issue with the parents leads to a confron…
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CALLER: How to Talk to a Client About Increasing Fees When Their Expectations Change
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6:45In this insightful episode of Peacebuilding with Dr. Pollack, we delve into the complex world of workplace dynamics and client relationships. Our guest, Chad, brings forth a relatable dilemma faced by many professionals: how to renegotiate rates and manage expectations with a longstanding client. As a W2 employee acting in a client-focused role, Ch…
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CALLER: How to Stop Unwanted Sexual Advances from a Coworker
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13:01Welcome to another insightful episode of the "Peacebuilding with Dr. Pollack" podcast, where we delve into the complex world of workplace conflicts and offer expert coaching and advice. In this episode, we're joined by a caller, Susan, who shares her troubling experience of being persistently hit on by a coworker, who is also a supervisor at her jo…
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CALLER: How to Talk to A Coworker About Sharing Too Much Personal Information
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11:06🎧 Join us in this engaging episode of "Peacebuilding with Dr. Pollack," where we delve into the delicate issue of managing oversharing in the workplace. In this insightful conversation, Dr. Pollack offers expert guidance to Sapphire, who is facing an uncomfortable situation with a coworker. 🌟 Episode Highlights: Sapphire's experience with a coworke…
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