Best Dentalfrontofficeteam Podcasts (2025)

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Episode 149-AADOM Radio-When AI Sounds Confident but Gets HR Completely Wrong 31:25

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9d ago31:25

31:25

Paul Edwards is the founder and CEO of CEDR HR Solutions. He and his team are leading providers of one-on-one expert HR guidance, custom employee handbooks, and management education for more than 3000 private dental practices across the US. You can join Paul on his popular HR Podcast, “What the Hell Just Happened?!” CEDR is the All-in-One People Pr…

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Episode 148-AADOM Radio-The Vision Playbook: Culture as Strategy 56:04

28d ago56:04

56:04

Dr. Farr brings a distinctive perspective to Spear Education, drawing upon her more than thirty years of experience managing a thriving dental practice in Northern California. Her extensive experience with dental practice management began with the Pride Institute's practice management curriculum and then the Seattle Institute with Dr. Frank Spear; …

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Episode 147-AADOM Radio-Don't Fight Fires With Gasoline - Be Prepared for Anything! 22:13

2M ago22:13

22:13

Moriah is an Arizona native with over 10 years of human resource and management experience. With over five years of an executive level HR leadership background, Moriah provides HR guidance and support with a focus on company culture and effectively training leaders for success. When she’s not working to assist employers in fostering healthy workpla…

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Episode 146-AADOM Radio-How Office Managers Can Hire & Retain Right-fit Associates 23:33

4M ago23:33

23:33

Bryton Nield is co-founder and CEO of Dentist Partner Pros, the industry-leading associate doctor recruiting and retention firm. Since forming Dentist Partner Pros with dental consulting veteran Bob Spiel, Bryton has been featured on some of your favorite dental podcasts, discussing building high-performing teams and partnerships, as well as strate…

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Episode 145-AADOM Radio-Office Manager of the Year 2024 Spotlight Series-Tito Albino 49:46

4M ago49:46

49:46

Part 1: The Journey to Office Manager of the Year What does winning Office Manager of the Year mean to you personally? Who or what inspired you to pursue leadership in your practice? What was your reaction when you found out you won? Part 2: Leadership Philosophy and Daily Impact How would you describe your leadership style? What’s your approach to…

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Episode 144-AADOM Radio-A Conversation with Steve Parker of The Profitable Dentist, and Penny Reed of AADOM 37:50

6M ago37:50

37:50

AADOM Radio & The Profitable Dentist Presents: Steve Parker of The Profitable Dentists & Penny Reed of AADOM Key Objectives: Hear directly from Steve Parker about the mission behind *The Profitable Dentist* and its focus on educating dentists on how to empower their office managers Learn how dental office managers are stepping into stronger leaders…

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Episode 143-AADOM Radio-"From Managing Tasks to Leading Teams: Unlocking Real Practice Success" w/Penny Reed & Laura Nelson 33:23

7M ago33:23

33:23

AADOM Radio Presents: Laura Nelson & Penny Reed Key Objectives: Bridge the gap between practice management and leadership development. Introduce Leadership Unlocked as a new growth tool for members. Highlight the value of deeper-level conversations from mastermind sessions. Showcase Laura’s and Penny’s shared insights on transforming office culture…

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Episode 142-AADOM Radio-Fill your cup! Living your best DASH! w/Callie Ward, Dash Dental Consulting 26:56

7M ago26:56

26:56

AADOM Radio and Dash Dental Consulting Presents: Callie Ward More About Dash Dental Consulting: https://www.dashdentalconsulting.com/ More About AADOM: https://www.dentalmanagers.com/By AADOM

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Episode 141-AADOM Radio-Spit Happens: How to Make a Positive Change in Your Practice w/Kiersten Aucoin of Benco Dental 39:35

8M ago39:35

39:35

AADOM Radio & Benco Dental Present: Kiersten Aucoin-Senior Practice Solutions Consultant Learning Objectives: • Identify the stages of change in a dental practice and recognize common challenges at each stage. • Apply practical strategies to overcome resistance, improve workflows, and create a more efficient and profitable dental practice. • Demons…

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Episode 140-AADOM Radio-AADOM Henry Schein Dental Podcast with Green Leader Valarie Caulfield 20:24

8M ago20:24

20:24

Here are some Green Tips from the 2024 Winner Valarie Caulfield: https://www.dentalmanagers.com/blog/2024-green-leader/ The Green Leader Nomination Info for 2025: https://www.dentalmanagers.com/membership/recognition/green-leader/ More About Valarie: Valarie Caulfield began her remarkable journey in the field of dentistry in 1984, embarking on a ca…

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Episode 139-AADOM Radio-From Awkward to Assertive: Handling Tough Talks with Ease w/Cece Wilson of CEDR HR Soluitions 24:39

8M ago24:39

24:39

AADOM Radio & CEDR HR Present: CeCe Wilson-HR Manager Learning Objectives: Develop Confidence in Difficult Conversations – Learn why avoiding tough talks leads to bigger problems and how to approach them with clarity and assurance. Master the FIRR Method for Effective Feedback – Understand how to structure conversations using Facts, Impact, Reason,…

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Episode 138-AADOM Radio-Smarter Payments, Smoother Operations - Leveraging AI w/Amy Crawford of LQPay 48:44

10M ago48:44

48:44

AADOM Radio & LQPay Present: Amy Crawford-COO/CRO at LQPay An AADOM Exclusive Landing Page! CLICK HERE Learning Objectives: -Understand the Challenges of Traditional Payment Processing – Identify common inefficiencies in dental payment systems, including manual data entry, billing errors, and disconnected platforms. -Explore the Benefits of AI-Powe…

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Episode 137-AADOM Radio-Breanna McMillen on Peerlogic's Impact and the Role of AI in Dentistry 24:48

10M ago24:48

24:48

AADOM Radio & Peerlogic Present: Breanna McMillen-Head of Sales at Peerlogic Learning Objectives: - Understanding the stress of Front Office workers - Being able to boost front office workers productivity with AI and reduce stress - Increase number of appointments booked which then increases revenue More About Breanna- Breanna McMillen is currently…

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Episode 136-AADOM Radio-Policies, Personalities, & Pot in the Breakroom w/Paul Edwards CEO & Founder-CEDR HR Solutions 44:05

11M ago44:05

44:05

AADOM Radio & CEDR HR Solutions Presents: Paul Edwards-CEO & Founder- CEDR HR Solutions Learning Objectives: -Understand the Real-World Impact of Handbook Policies -Learn how properly crafted and enforced policies can address challenging workplace scenarios and prevent potential legal risks. -Recognize Discrimination and Bias in Policy Enforcement …

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Episode 135-AADOM Radio-The Influencer Podcast Series w/Andre Shirdan-Founder of the Crew Process 29:56

12M ago29:56

29:56

Andre founded Systems Practice Management, Inc., a dental practice management, training and consulting firm. He created Building Blocks Scheduling, Countdown Confirmation, SELL Training and the PracticePar Analysis. He co-created the non-surgical periodontal protocol Stat-Ck. Andre is best known for creating The CREW Process - a better way to defin…

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Episode 134-AADOM Radio-The AADOM Influencer Series w/Teresa Duncan-President of Odyssey Management 46:36

1y ago46:36

46:36

Today's Guest: Teresa Duncan President of Odyssey Management Teresa is a speaker and writer with over 20 years’ experience in healthcare. Her areas of expertise include revenue protection using proven accounts receivable and insurance methods; and helping doctors and managers establish solid management systems. A recipient of the Lifetime Achieveme…

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Episode 133-AADOM Radio-The AADOM Influencer Series w/Allison Lacoursiere, CEO & Founder | Clear Coaching 25:32

1y ago25:32

25:32

Today's Guest: Allison Lacoursiere, RDA, OA, CPC, ELI-MP CEO & Founder | Clear Coaching Co-Founder | Dentalflix Allison Lacoursiere is a ICF Certified Professional Coach with a focus on leadership, high performance and self worth,. As the founder of Clear Coaching, she is an expert in helping individuals step into their greatest potential through p…

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Episode 132-AADOM Radio-The AADOM Influencer Series-w/John Stamper-Founder of John Stamper Media 48:10

1y ago48:10

48:10

AADOM Radio Presents: The AADOM Influencer Series w/John Stamper, Founder of John Stamper Media. More About John: With over 25 years of leadership, business development, and entrepreneurial experience, John Stamper has carved a niche in the world of social media branding and digital storytelling. As the founder of John Stamper Media, he has revolut…

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Episode 131-AADOM Radio-Tech Transformed: How Embracing Technology Can Revolutionize w/Laura Nelson, Education Evangelist at UptimeHealth 27:28

1y ago27:28

27:28

AADOM Radio & UptimeHealth Laura Nelson, Founder of Front Office Rocks Podcast Learning Objectives How to successfully introduce new technology into your dental practice without disrupting your team’s workflow or patient experience. Overcoming fear and skepticism: why past tech failures shouldn’t prevent future innovation and how to get your team o…

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Episode 130-AADOM Radio-Dental Financing Demystified: Smart Office Strategies w/Tracey Kroehle of Wellfit Technologies 15:36

1y ago15:36

15:36

AADOM Radio & Wellfit Technologies Present: Tracey Kroehle, Customer Success Manager Podcast Learning Objectives 1) How to have the money discussion with your patients, with dignity and privacy -Remove awkwardness out of presenting financing to your patients -Assume every patient can use financing and why that’s a good practice -Ensure team uniform…

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Episode 129-AADOM Radio-Economy Proof Dental Marketing w/Xana Winans-Founder of Golden Proportions Marketing 29:06

1+ y ago29:06

29:06

AADOM Radio & GPM Presents: Xana Winans-CEO & Founder Here is the link to GPM's next webinar, "Your Perfect Patient Match: Attract your ideal patients by discovering YOUR Dental Marketing DNA," and ultimately, that is the heart of what makes your brand sticky, resulting in economy-proof marketing. REGISTER FOR WEBINAR HERE Podcast Learning Objectiv…

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Episode 128-AADOM Radio-Better Dental Life w/Dr. Mark Davis 27:11

1+ y ago27:11

27:11

AADOM Radio & Better Dental Life Presents: Dr. Mark Davis Podcast Learning Objectives * Heartbeat of the dental practice * Building strong relationships with dentists and teamwork *Open communication *Office managers as office consultants *Personal fulfillment is important *Embrace the extraordinary Learn More About Mark: Dr. Mark Davis has been a …

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Episode 127-AADOM Radio-The Faces of AADOM Episodes-Melissa Floyd-From Dental Assistant to Office Manager: Leading with Influence. 40:01

1+ y ago40:01

40:01

In our latest "Faces of AADOM" series, Heather sits down with Melissa, whose remarkable journey from dental assistant to practice manager embodies the spirit of excellence in dental office management. Melissa’s story is a testament to the transformative power of dedication, empathy, and a passion for helping others. Melissa began her career in dent…

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Episode 126-AADOM Radio-Faces of AADOM Episodes-Terri Guthrie-Journey of Choices: From Hospitality to Dental Office Management 50:05

1+ y ago50:05

50:05

Join us for an inspiring event as part of the Faces of AADOM series, featuring Terri Green Gutherie’s journey into dental office management. Hear firsthand how Terri found her passion and excelled in the dental industry. Terri shares her personal story of discovering her "tribe" within AADOM—a community where she felt truly understood and accepted.…

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Episode 125-AADOM Radio-The Faces of AADOM Episodes-Tito Albino-A Story of Transformation 47:32

1+ y ago47:32

47:32

Meet AADOM members who make up the heartbeat of our community - the diverse and talented individuals who embody the spirit of excellence in dental office management. Every member has a story. "Faces of AADOM" shares members’ unique journeys, the path that led them into dentistry, and the moments that define their passion for dental leadership. In t…

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Episode 124-AADOM Radio-Streamlining Insurance Verification: AI Solutions for the Office w/Sheela Roth 24:22

1+ y ago24:22

24:22

AADOM Radio & Pearl Present: Sheela Roth-Director of Clinical Operations Learning Objectives: -Understand how AI can streamline insurance verification processes, saving time and reducing errors. -Explore strategies for managing same-day industry demands effectively using AI solutions. -Learn how to leverage AI to free up office manager's time for m…

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Episode 123-AADOM Radio-The AADOM & Henry Schein Cares Foundation 2024 Practice Green Podcast 21:01

1+ y ago21:01

21:01

AADOM Radio & Henry Schein Presents: Jennifer (Jen) Kim Field, Chief Sustainability Officer, Henry Schein, Inc. [email protected] Erika Pusillo, Practice Optimizer at Spodak Dental Group, 2023 Green Leader [email protected] Jennifer Z. Vickery, Vice President of Operations for Ocean Dental, 2022 Green Leader jenniferzvickery@gm…

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Episode 122-AADOM Radio-Behind the Smile: The Crucial Role of the Dental Office Manager w/Lorie Streeter & Dr. Lou Shuman 36:39

1+ y ago36:39

36:39

AADOM Radio Presents: Dr. Lou Shuman & Lorie Streeter Learn More About Lou: Dr. Lou Shuman DMD CAGS is the president and CEO of Cellerant Consulting Group, a founder of DSO Technology Solutions, and co-founder of LightForce Orthodontics. He is professionally known for his expertise in bringing new technologies from all over the world into dentistry…

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Episode 121-AADOM Radio-Increase your rock-star status, decrease your stress! Penny Reed-Chief Growth Officer @ eAssist Dental Solutions 29:16

2y ago29:16

29:16

AADOM Radio & eAssist Present: Penny Reed-Chief Growth Officer Learning Objectives: Provide strategies for office managers in dental practices to enhance their performance and reduce stress levels. Offer practical advice on communication, time management, patient experience, self-care, and outsourcing dental billing. Empower dental practice leaders…

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Episode 120-AADOM Radio-A Conversation with Dr. Aman Kaur, Founder of Women in DSO & AADOM Founder & CEO, Heather Colicchio 22:45

2y ago22:45

22:45

AADOM Radio Presents: Dr. Aman Kaur, Founder of Women in DSO & Heather Colicchio, Founder & CEO of AADOM Learn More About Women in DSO: https://womenindso.org/ Learn More About their Conference Mach6th-8th https://womenindso.org/empower-and-grow-2024 Learn More About AADOM https://www.dentalmanagers.com/…

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Episode 119-AADOM Radio-It's Patterson Dental Scholarship Time-The AADOM 2024 Conference 29:07

2y ago29:07

29:07

To apply for the scholarship, complete this form: https://www.dentalmanagers.com/about/events/patterson-scholarship-application/ Applications will be accepted until February 28th!By AADOM

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Episode 118-AADOM Radio-Detox Your Equipment in the New Year w/Eric Payne, Founder of Tekagogo 24:52

2y ago24:52

24:52

AADOM Radio & Tekagogo Present: Eric Payne, Founder Learning Objectives: Benefits of using software as a solution in your practice in order to avoid downtime enabling you to produce the most dentistry per hour possible. 1. Less downtime- When your equipment fails and goes down, your whole office may be down, which is a loss of income and money for …

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Episode 117-AADOM Radio-5 Marketing Metrics That'll Skyrocket Dental Practice Growth w/Dominique Farrar-Chief Marketing Officer-Roadside Dental Marketing 23:09

2y ago23:09

23:09

AADOM Radio & Roadside Dental Marketing Present: Dominique Farrar-Chief Marketing Officer Learning Objectives: Why your new patient numbers might be deceiving Golden benchmarks that signal profit or drain Actionable steps to supercharge your marketing game More About Dominique: Dominique knows the world of design and development inside out. He spen…

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Episode 116-AADOM Radio-The Ultimate Office Manager Side Hustle w/Penny Reed of eAssist Dental Solutions 26:14

2y ago26:14

26:14

AADOM Radio & eAssist Dental Solutions Present: Penny Reed Learning Objections: By the end of this podcast, listeners will be able to… Evaluate the potential for income and growth as an eAssist dental biller: Through real-life anecdotes and expert insights from Penny Reed, you will learn the financial prospects and career growth potential this side…

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Episode 115-AADOM Radio-No Budget, No Problem: 10 Free Ways to Grow w/Megan Lohman-Founder & Co-CEO Plan Forward 35:27

2y ago35:27

35:27

AADOM Radio & Plan Forward Present: Megan Lohman-Founder & Co-CEO Learning Objectives: - How to capitalize on open-enrollment season to grow your membership base. - Strategic daily opportunities to remind patients and your team of the membership plan - Where to find marketing gold in existing patient communications that position your membership pla…

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Episode 114-AADOM Radio-Level up Treatment Acceptance: How to Market Your Patient Financing w/Adrian Valente 23:52

2y ago23:52

23:52

AADOM Radio & Sunbit Present: Adrian Valente Learning Objectives: -How to integrate financing into each stage of the patient journey -What channels to leverage to maximize marketing success -What successful financing marketing looks like with real-life examples -How to modernize patient financing to enhance the patient experience More About Adrian:…

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Episode 113-AADOM Radio-Beyond the Red Tape Analyzing, Renegotiating & Dropping PPOs w/Dianna McHugh of Kleer 29:34

2+ y ago29:34

29:34

AADOM Radio & Kleer Present: Dianna McHugh, Customer Success Team Leader Learning Objectives: -Lessons in PPO analysis -Steps to successfully disengage from participation without impacting patients or production -How to best support patients through the transition More About Dianna: Dianna leads the Kleer Success Team, an award-winning group of ded…

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Episode 112-AADOM Radio-Mythbusting Outsourcing w/Penny Reed-Chief Growth Officer-eAssist Dental Solutions 28:20

2+ y ago28:20

28:20

AADOM Radio & eAssist Dental Solutions Presents: Penny Reed-Chief Growth Officer/eAssist Dental Solutions Learning Objectives: Uncover limiting beliefs regarding outsourcing Learn more about the “genius work” theory and how to boost productivity Discover how to measure ROI and evaluate other hidden costs such as burnout and turnover More About Penn…

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Episode 111-AADOM Radio-Avoid HIPAA Headaches: Marketing Mistakes Dental Offices Make w/Kelsey Halvarson of Roadside Dental Marketing 18:00

2+ y ago18:00

18:00

AADOM Radio & Roadside Dental Marketing Present: Kelsey Halvarson-Roadside's Privacy & Security Officer Learning Objectives: ● 6 HIPAA marketing mistakes often overlooked ● You’ll walk away with an action plan to fix those mistakes and fast ● Why HIPAA could skyrocket your SEO rankings and visibility Learn More About Kelsey: With 15+ years of exper…

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Episode 110-AADOM Radio-Avoid the recall roller coaster: Consistency is the key to a full schedule. Josh Muir of RecallMax 22:50

2+ y ago22:50

22:50

AADOM Radio & RecallMax Presents: Josh Muir-Director of Strategic Partnerships-RecallMax Learning Objectives: 1. How technology can help you spot the quick wins in your practice. 2. Understand how to build a patient care journey beyond automation. 3. Learn the limitations of your processes and how technology can solve them. More About Josh: Josh Mu…

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Episode 109-AADOM Radio-Video Testimonials are Marketing Magic w/ Fred Joyal CEO-TruBlu Social Smiles 29:18

2+ y ago29:18

29:18

AADOM Radio & TruBlue Social Smiles Presents: Fred Joyal-CEO-TruBlue Social Smiles Learning Objectives: Why patient video testimonials are so impactful Where to use testimonials to maximize their marketing value The team's responsibility in requesting testimonials What resources can be used to simplify every step of the process More About Fred: Fre…

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Episode 108-AADOM Radio-Ditch the Excel Spreadsheets, The Solution is Kleer w/Dianna McHugh-VP of Customer Success 26:43

3y ago26:43

26:43

AADOM Radio & Kleer Present: Dianna McHugh, VP of Customer Success at Kleer Learning Objectives: -The top problems practices run into when managing an in-house plan -The crucial components missing in most legacy solutions -Best practices and strategies to migrate your existing patients to an automated platform More About Dianna: Dianna leads the Kl…

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Episode 107-AADOM Radio-These 3 Marketing Strategies Will Explode Patient Growth in 2023 w/Shannon Mackey-CEO of Roadside Dental Marketing 35:20

3y ago35:20

35:20

AADOM Radio & Roadside Dental Marketing Present: Shannon Mackey, CEO-Roadside Dental Marketing LEARNING OBJECTIVES: ● Why tactics like Instagram Reels won't get you new patients ● Step-by-step path to creating a patient-generating strategy for 2023 ● Immediate wins to inject cash into your practice ● The 1 marketing campaign no dental office is doi…

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Episode 106-AADOM Radio-Patterson Dental Scholarships for AADOM 2023 Annual Management Conference w/Christine Babett & Lorie Streeter 18:43

3y ago18:43

18:43

AADOM Radio & Patterson Dental Present: Christine Babett, Marketing Manager Patterson Dental Learning Objectives: Learn about the Patterson Dental AADOM Conference Scholarship Review Patterson's commitment to AADOM and the continued growth and development of the modern office manager Specifics of the scholarship to the Conference More About Christi…

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Episode 105-AADOM Radio-Don't Spend Money on Marketing Until You Cover These Bases w/Parham Nabatian -Co-Founder of DocSites 23:58

3y ago23:58

23:58

AADOM Radio & DocSites Presents: Parham Nabatian-Co-Founder of DocSites Podcast Learning Objectives: - Invest in a Successful Website, & Marketing Program - Achieve Your Marketing Goals - Save Money, Save Time & Save Resources More About Parham: Parham Nabatian is the co-founder of The DocSites and for the last 12 years he has collaborated with den…

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Episode 104-AADOM Radio-Get Max Value from Your Practice Management Software w/Christy Bench of Curve Dental 24:13

3y ago24:13

24:13

AADOM Radio & Curve Dental Present: Christy Bench Learning Objectives: 1. Learn what to expect from your practice management software partner 2. See how sharing your ideas can result in feature releases that make a difference for your practice 3. Learn how to get maximum value from your software experience More About Christy: Christy is a Training …

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Episode 103-AADOM Radio-Featured Company Replay-Dental Membership Programs-Smile Advantage w/Shelly Otte, MAADOM & Ryan Corby 26:18

3y ago26:18

26:18

AADOM Radio & Smile Advantage Present: Shelly Otte, MAADOM & Ryan Corby More About Shelly: Shelly Otte, MAADOM has been the Office Manager for Dr. Douglas Schulz (Corporate Lakes Dental) and the Education Center Manager at Corporate Lakes Education Center previously while in Kansas City. While there, she implemented their own in-office dental membe…

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Episode 102-AADOM Radio-LIVECast Replay-How & When to Offer Patient Financing w/Adrian Valente of Sunbit 1:02:10

3y ago1:02:10

1:02:10

AADOM Radio & Sunbit Present: Adrian Valente, Director of Training & Enablement Learning Objectives: In this LiveCast, you’ll discover: -The strategies for how and when to offer patient financing -The must-have talk tracks for frictionless conversations with patients -How to market your financing and drive results -Learn about an innovative financi…

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Episode 101-AADOM Radio-OnDeck, Your Financial Easy Button! 25:51

3y ago25:51

25:51

AADOM Radio & On Deck Capital Present: Kelsi Donnellon, Director of Strategic Partnerships Learning Objectives: Why should you consider working capital to grow and manage your business? What options are available for small businesses? What makes different options better or worse for different business situations? What makes OnDeck different from ot…

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Episode 100-AADOM Radio-A Conversation w/Lorie Streeter, VP of AADOM 1:10:25

3+ y ago1:10:25

1:10:25

AADOM Radio Presents: Lorie Streeter, VP of AADOM Learning Objectives: Inspiration Fun Love Reflection Learn More About Lorie: Lorie has been working with The American Association of Dental Office Management, or AADOM for the past 14 years. Lorie is the Current Vice President of AADOM. Lorie’s dental career spans 32 years, 12 of which were spent as…