"Businesses are driven by humans, therefore behave like humans." - Dale Smith. Podcast about how we link brand, employee behaviour, beliefs and actions to drive an outstanding customer experience.
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Dale Bridge Podcasts
As “The Epic Story Podcast,” we pride ourselves in producing content with one focus: sharing “Timeless Tales and Eternal Truths.” With an innovative and fun Rating System, you’ll know what you’re getting into long before an episode drops, so your family can discuss the content presented. Follow our current campaign as the party quests across the continent of Malbonara—a playtest of a table-top roleplaying game currently in dev! Like what you hear? Become a subscriber! Show your monthly suppo ...
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Bridge Talks is a lecture series designed to inspire business minds on a variety of subjects such as business, people, brand, psychology, creativity. One night, one speaker, one topic.
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Detective Patrick Dale and Police Chief Olivia Shepherd investigate the strange and unusual in the dangerous future metropolis of New Toska. Surrounded by an unrelenting ice storm that pummels the globe, the inhabitants of New Toska depend on an amazing scientific advancement to keep them safe. But while Dale and Shepherd confront bizarre new adversaries, hidden forces are working to undermine them and the safety of the city. Argon is a serialized science fiction tech noir thriller from Jean ...
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This is a conversation about the future. About creating a culture that values tomorrow. We reckon a slower, simpler, steadier existence is the first step - one that’s healthier for humans and the planet. We call it Futuresteading. Each week we chat to community builders, ritual makers, food growers, health wizards and environmental wisdom keepers, gathering practical advice and epic solidarity - so we can all nut this thing out together. Join our nitty, gritty, honest and hopeful convo every ...
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Join industry thought leaders Coach Bill Hart, Dale Vermillion, and Kyle Draper every Monday for Success by The Book, a live show dedicated to helping you enhance your professional and personal life. Drawing from timeless principles, our hosts offer practical advice, insightful discussions, and real-life stories that resonate with everyone—regardless of your place in life, career. Whether you're striving to achieve more success at work, improve your relationships, or find greater fulfillment ...
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Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond
Mark Graban
Lean Blog Interviews: Real-World Lean Leadership Conversations features thoughtful, in-depth discussions with leaders, authors, executives, and practitioners who are applying Lean thinking in the real world. Hosted by Mark Graban—author of Lean Hospitals, Measures of Success, and The Mistakes That Make Us—the podcast explores Lean as a management system, a leadership philosophy, and a people-centered approach to continuous improvement. Episodes span healthcare, manufacturing, startups, techn ...
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Ep 211 Julie Brams - The Call of the Earth To Create a Kinship with Nature
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1:03:13Do you ever feel a profound connection with nature? Dive into a captivating conversation with Julie Brams - American forest therapy guide and author of "The Nature Embedded Mind". Julie emphasizes the necessity of reclaiming our relationship with nature, "We are never separated from nature; it’s time to reclaim that connection!" To truly embrace ou…
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Ep 210 The Togetherness Blueprint. Multigenerational life with Jeremy Pryor
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1:01:08Step into the deeper currents of what it means to build a life that lasts beyond a single generation. Explore multi-generational living not just as a practical arrangement, but as an antidote to the fragmentation of modern society—a way of returning to rootedness, continuity, & shared purpose. Reflect on the power of family rituals, enduring tradit…
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Ep 209 Jamin Heppell - Lessons from the Mountains: Resilience and Leading with Conviction
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53:30In this episode, we sit down with Jamin Heppell to dive into the edges where personal growth, leadership, and nature all meet. We talk about what it means to move through fear, to listen to our intuition, and to find clarity in the moments that challenge us most. Jamin opens up about his own life initiations, the experiences that have shaped who he…
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Toyota Thinking for Knowledge Work: Don Kieffer on Dynamic Work Design
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50:31Don Kieffer has spent more than fifty years redesigning how real work gets done. In this episode, he explains why so many improvement efforts stall—and how Dynamic Work Design offers a clearer, more practical way forward. Episode page with video, transcript, and more Don traces his path from machinist to Vice President of Operational Excellence at …
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Ep 208 Manda Scott - Pondering how we became accidental gods of this land & seeking connection to it with humility not control
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1:11:41Summary If we are going to lay the foundations of a world we are proud to leave as a legacy we need to be comfortable to move into elderhood - for Manda Scott this is about getting comfortable with emergence and asking the living web “what is mine to do”. We’ve created a world where separation, anxiety & powerlessness have become the underlying def…
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Ep 207 Tammy Huynh - Plants CAN be Companions and bridge us back to who we are!
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37:19As a new Mum, living in a new home, having just released a new book and fertilising the idea of reconnecting back to her Vietnamese heritage Tammy Huyhn is a light hearted joy. This lass knows a thing or two about plants - you may have seen her face on ABC's Gardening Australia and she runs her own hortucultural business Leaf an Impression which de…
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#132 You need a "no-filter" friend in your life
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14:55In this raw and unscripted episode, Aaron shares a powerful conversation that completely shifted his perspective on business ownership. After a call from an old mentor, he reveals a revolutionary way to think about firing employees, why you should be happy about tough decisions, and how to audit where you're investing your most valuable asset: your…
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Lean Leadership Routines That Sustain Results: Darren Walsh on Moving Beyond Firefighting
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52:57My guest for Episode #539 of the Lean Blog Interviews Podcast is Darren Walsh, author of Making Lean and Continuous Improvement Work: A Leader’s Guide to Increasing Consistency and Getting Significantly More Done in Less Time. Episode page with video, transcript, and more Darren is the Director and Leadership Coach at Making Lean Work Ltd and holds…
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Ep 206 James McLennan From Playground to Paddock: Farming the Future of Education by creating 2.2 kms of garden bed in 24 hours
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50:06Come with us for a wander through the fertile grounds of possibility with James McLennon, the visionary behind Farm My School. Todays ep unearths how a patch of school soil can become so much more than a playground—it can nourish bodies, minds, and entire communities. From the thriving farm at Bellarine Secondary College to the ripple effects it’s …
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Year-end is more than just a party.. It's the most critical strategic period for a business owner. In this episode, Aaron breaks down the essential checklist to close out your year profitably and set your business up for a dominant 2025. He covers how to use your profits to buy equipment tax-efficiently, the right way to pull money out of your comp…
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Ep 205 Dalee Ella - Connecting Humanity to the Inward and Outward Energies of Creativity
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2:07:49Jade and Dalee wander through the tender terrain where creativity, womanhood, and everyday life meet. Speaking openly about the way our inner cycles shape what we make and how we show up in the world — and how hard it can be to hold space for both art and livelihood. Together they explore the slow evolution of Dalee’s creative path, the courage it …
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#130 What We Learned at the Largest Print Show in the World
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15:13Aaron breaks down his experience at Printing United 2025 — one of the biggest and most diverse print expos in the world. From setting up a two-story booth in record time to realizing how much reputation and resilience matter in business, this episode is packed with lessons about preparation, presence, and persistence. He shares how SquareCoil’s fir…
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Why Leaders Get Trapped in Firefighting — Nelson Repenning on Lean and Dynamic Work Design
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56:10My guest for Episode #538 of the Lean Blog Interviews Podcast is Nelson Repenning, Faculty Director of the MIT Leadership Center and co-creator of Dynamic Work Design. Episode page with video, transcript, and more Nelson describes himself as an "organizational engineer," helping leaders redesign the routines and decisions that determine how work re…
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EP 204 The Passage of Self: Dance, Grief, and Heart Wisdom with Eclectica (Demi Lee)
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1:08:00In this episode, Demi Lee takes us deep into the story of Eclectica — a movement, a community, and a living expression of embodiment and transformation. Together, we explore how dance becomes a language for healing, how grief can serve as an elder and sacred teacher, and how true empowerment begins with self-responsibility. Demi shares the evolutio…
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#129 How Steve Weist built a 40-year legacy in the printing industry
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35:01This week on The AC Method, Aaron sits down with Steve Weist, a true industry veteran who’s spent nearly three decades shaping the print and signage world from the inside out. From learning the ropes in a family business to running large-scale operations across the U.S., Steve shares how his team built trust, maintained excellence, and adapted to t…
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Why Psychological Safety Is Essential to Quality — with C.J. Kaufman
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15:22In this special bonus episode of Lean Blog Interviews, Mark Graban is joined by C.J. Kaufman, Education Chair for the ASQ Cincinnati Section, to preview the ASQ Southwest Ohio 2025 Conference, themed “Excellence Through Quality.” Episode page with transcript, video, and more Taking place Saturday, November 8, 2025, in Mason, Ohio, the event brings …
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Ep 203 Meg Ulman - The Beautiful Weight Of Living a Neo Peasant Life
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1:09:41In this conversation, Jade sits down with Meg Ulman (sadly not in person) — heart led writer, mother, educator, maker & one part of Artists as Family — to unpick what it really means to live on your own terms. They trace the winding road toward a neo-peasant life — one defined less by nostalgia & more by intention. They talk about living with a fun…
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#128 I Pay My Metal Guys $40/Hour (It's Worth Every Penny)
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22:46Is "how much should I pay my team?" the question that keeps you up at night? Let’s dive into the taboo topic of pay structures, breaking down the pros and cons of salary-only, commission-only, and hybrid models. Underpaying your sales team is a fatal mistake. So to avoid creating a civil war between sales and production, and create and maintain you…
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Why Caring Cultures Matter in Lean (with Caroline Greenlee & Chris Butterworth)
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51:05My guests for Episode #537 of the Lean Blog Interviews Podcast are Caroline Greenlee and Chris Butterworth, two of the three co-authors (with Chris Warner) of the book Why Care: How Thriving Individuals Create Thriving Cultures of Continuous Improvement Within Organizations. Episode page with transcript and more In this conversation, we discuss the…
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Ep 202 Navigating community - Life in an eco village with Suzie Brown
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1:05:01What does it really look like to live inside the dream of community? To share walls & gardens, decision-making & dinner tables — & to raise children in a village that actually lives its values? In this conversation, we sit down with Suzie Brown, long-time advocate for sustainable living & proud resident of the Narara Eco-Village. Suzie opens the ga…
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Ask Us Anything! — Lean Coffee Talk with Mark Graban and Jamie Flinchbaugh
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3:36In this short bonus episode, I’m joined by my friend and Lean Coffee Talk co-host, Jamie Flinchbaugh. We’re inviting you — our listeners and fellow continuous-improvement thinkers — to help shape upcoming conversations. We’d love to hear your questions about Lean, leadership, culture, and problem-solving. The best discussions often start with the t…
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#127 What vertical integration really means?
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15:26Ready to grow your business by adding new services? In this episode, Aaron pulls back the curtain on his own costly mistakes and hard-won victories with vertical integration. What are the true costs of growth? Timelines and operational headaches nobody talks about.Learn how to decide when to bring a new service in-house, how to avoid crippling lear…
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Ep 201 Tim Pilgrim - Creating Wild Spaces: The Art of Natural Design & The Interplay of Landscape & Storytelling
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59:00Today we wander into the layered world of Tim Pilgrim—a landscape architect and gardener who sees soil, water, and wildness as teachers. Tim invites us to connect with the land rather than control it, to design gardens that honour both human need and ecological integrity. Together we explore the art of observation and the quiet discipline of water …
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#126 How to scale a $10M sign business? with David Goodson
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54:57In this interview, Aaron sits down with David Goodson, CEO of Impact, to unpack how he grew his company from a garage startup into a $10M operation with 50+ people and a 70,000 sq. ft. facility. David shares his philosophy on leadership, why culture always comes before profits, and how designing efficient workflows and empowering people has shaped …
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Lean Healthcare Leadership: Humility and Psychological Safety (Carlos Scholz)
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59:59In Episode 536 of the Lean Blog Interviews Podcast, Mark Graban talks with Carlos Scholz, the new CEO of Episode page with video, transcript, and more In this episode, Carlos shares lessons from his Lean journey—starting with one-piece flow in apparel manufacturing and continuing through large-scale healthcare transformations. He explains why lasti…
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#125 Design for museums to airports with Annabel from SEGD
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39:59In this interview, Aaron sits down with Annabel from SEGD to explorehow design goes far beyond what we see—it shapes how we feel, move, and remember experiences. From the World War II Museum to Olympic exhibits and even the way airports are designed, Annabel shares how thoughtful design and signage transform ordinary spaces into immersive journeys.…
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Ep 200 Sarah Firth - The Polyhuman Experience: Embracing Complex Curiosity as a Catalyst for Connection
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1:09:30Today we wander into the wild tangle that is Sarah Firth’s world—a place where curiosity is currency and difference is pure gold. Sarah calls herself a polyhuman, and you’ll feel why as she opens up about neurodivergence, the grit and grace of making art, and the small, daily rituals that stitch meaning into our messy lives. This is a conversation …
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Ep 199 Debra Silverman - Understanding Nature Through the Four Elements & Knowing 'The Angels Aren't Having Orgasms!
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1:03:06Summary Today we slip into a cosmic campfire chat with Debra Silverman based in Colorado—where psychology shakes hands with the stars & the four elements (wind, earth, fire and water) become our guides. Debra’s journey weaves scepticism with wonder, showing how astrology (despite its esoteric nature can actually ground us in community and help us r…
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Previewing the LPPDE 2025 Conference with Geoff Neiley & Andrew Wagner
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14:05In this bonus episode of Lean Blog Interviews, host Mark Graban is joined by Geoff Neiley (chair) and Andrew Wagner (co-chair) of the Lean Product & Process Development Exchange (LPPDE). The 2025 North America Conference will be held October 27–30 in Milwaukee, bringing together Lean practitioners, leaders, and innovators to share insights on reduc…
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#124 Design Huddle: Bridging the Gap Between Clients and Printers
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38:00In this interview, Aaron sits down with Dave Stewart, CEO of Design Huddle, to explore how his platform is transforming the way clients, printers, and designers work together. By embedding an intuitive design tool directly into websites, Design Huddle empowers customers to create print-ready artwork without endless back-and-forth revisions. From Sh…
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Profitable at Any Price: Lessons from Toyota, Daily Kaizen, and Safer Workplaces with Gregg Stocker
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46:39Episode blog post with video, transcript, and more My guest for Episode #535 of the Lean Blog Interviews Podcast is Gregg Stocker, a seasoned Lean practitioner, consultant, and author. Over the past 30+ years, Gregg has worked across industries, including oil and gas, energy services, manufacturing, and construction, guiding both independent operat…
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Ep 198 Stephen Jenkinson -The Mother of a Culture, When You’re Asked to Make it "Real"
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1:05:29In this episode, we welcome Stephen Jenkinson—writer, teacher, storyteller, and founder of the Orphan Wisdom School. Stephen is known for breaking open the marrow of language and returning it in all its poetic weight. His work on elderhood, grief, dying wise, and the making (and unmaking) of culture has touched people all over the world. His newest…
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#123 Old‑School Lighting That Still Works
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32:38This episode dives into the magic of retro sign lighting—chasers, tracers, and marquee effects—and why “old-school” still grabs attention (and customers). Aaron sits down with a lighting veteran to unpack controllers, patterns, color temperature choices, and practical ways to bring kinetic motion back to your installs. From go‑kart tracks to storef…
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Ep 197 Gregg Muller - Creating Climate Resilience with Community Saved Seeds!
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42:17Lets dig into the quiet, radical world of seeds with plant breeder & seed keeper Gregg Muller. Gregg’s journey has been about more than growing food — it’s about safeguarding diversity, resilience & flavour in the face of a changing climate. From his work on the Cross Hemisphere Dwarf Tomato Project to the community breeding groups he champions, Gr…
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#122 Discipline vs. Fear: The Real Key to Starting a Business
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13:38This week Aaron opens up about one of the biggest roadblocks that stops aspiring entrepreneurs: fear. Through stories from the Iron Oaks Society and his own business journey, Aaron explains why bravery alone won’t carry you forward, but discipline will. From making your bed in the morning to building consistent habits, Aaron breaks down how small s…
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#121 The #1 Skill Leaders Fail At: Communication
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13:33This week, Aaron dives deep into the single biggest issue that can break any business: communication. Through real-life examples—from clients misunderstanding sign specs to employees missing assignments—Aaron uncovers why most leaders think they’re communicating, when in reality they’re not. 🔥 Topics Covered: ✅ The 3 key elements of real communicat…
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Dale Lucht on Leadership Habits That Sustain Lean Transformations
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57:55My guest for Episode #534 of the Lean Blog Interviews Podcast is Dale Lucht, co-author of the new book Don't Repeat Our Mistakes: Nine Lessons for Leaders Championing Cultural Transformations. Episode page with video, transcript, and more Dale has led Lean transformations in manufacturing, healthcare, and financial services, and he brings decades o…
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Ep 196 Angela Clifford - Long Term Thinking in a Short-Term World, Empowering Food Citizens for Change
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55:41Today we’re pulling up a chair with Angela Clifford — farmer, food activist & founder of Eat New Zealand — to talk about the stuff that really matters: food, culture, community & the future our kids will inherit. Together we wander through big ideas & very real feelings — from the responsibility of feeding a nation to the grief & hope that come wit…
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Previewing the AME 2025 International Conference & Workshops with William Harvey
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14:29In this bonus episode of Lean Blog Interviews, Mark Graban is joined by William Harvey, AME 2025 Workshop Chair (and 2026 Conference Chair), to preview the AME Annual Conference coming up in St. Louis, October 6–9, 2025. Topics We Discuss ✅ Why AME is for all continuous improvement leaders—not just manufacturing ✅ The 2025 conference theme: Gateway…
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Ep 195 Jaclyn Crupi - Getting messy outside for birds, bees & butterflies (+ anything else that wants to move in!)
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55:52Spring is peeking through here in Southern Australia, and today we’re heading into the garden — but not just for veggies. We’re going a little wild for the birds, bees, and butterflies. Our guest, Jaclyn Crupi, lifelong gardener and many times author, grew up with her nonna and nonno’s hands-in-the-dirt wisdom. These days, she’s transformed her pat…
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#120 Estimating Mistakes That Can Sink Your Business
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14:28This week, Aaron goes deep into the hard lessons his company has learned by reviewing past estimates—the good, the bad, and the costly. From missing small details to underbidding massive projects, he breaks down the most common pitfalls that can destroy profitability. If you’ve ever wondered why your projects take longer, cost more, or eat away at …
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Building Independent, Empowered Teams Through 6 Transformational Leadership Habits, with Cheryl Jekiel
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54:14My guest for Episode #533 of the Lean Blog Interviews Podcast is Cheryl Jekiel, founder of the Lean Leadership Center and a longtime advocate for aligning continuous improvement with people-centered leadership. Episode page with video, transcript, and more Cheryl is the author of Lean Human Resources, and her latest book, Let Go to Lead: Six Habits…
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Ep 194 Jade Miles - Building Small Circles & Shared Rituals To Change the World
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1:02:51It’s about time Jade Miles takes the mic so we can pick her brain and her heart about ‘huddling’ for the future of all! We chat about what is our ecological work to do, our soul work to do as we come together in all kinds of communities. We decolonise our minds by moving into our hearts: away from extraction and spectacle, toward opulence of the or…
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#119 Building Stronger Teams Through Radical Transparency
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13:13In this episode, we go behind the scenes of a real quarterly meeting—wins, losses, awkward moments, and all. From welcoming new hires to unveiling the design for a 28,000 sq. ft. facility, Aaron shares how openness about numbers, goals, and even mistakes strengthens culture and drives alignment. You’ll hear candid lessons from a tough project loss,…
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Ep 193 Tanned Hides, Bark Brews & the Wild Within - Will & Eva from Wild Beings
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59:29Ever wondered what lines a deer’s stomach? Or how to turn bark into tincture—or tea into a gateway to your primal self? Meet Will and Eva: barefoot, leather-clad rewilders who traded ‘normal’ for firelight, foraging, and full-blown nature immersion. I first met them in a smoky tent at the Off Grid Living Festival—tea in hand, bird calls in the air,…
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#118 Lasers, Quilts & Signs: Building a 70-Person Business from Fabric and Fire
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26:48This week, Aaron sits down with Clay from Thunder Laser USA — and trust us, it’s not just a conversation about machines. It’s about how one family business turned a quilting shop into a tech-driven operation with 70+ employees, a national sales footprint, and an expanding catalog of cutting-edge tools. From laser-cut acrylic to engraving Stanley cu…
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Coaching Relentless Problem Solvers and Building a Culture of Lean Thinking -- Anne Frewin's Leadership Approach
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1:03:42My guest for Episode #532 of the Lean Blog Interviews Podcast is Anne Frewin, a seasoned Lean leader with over 12 years of improvement experience in healthcare, laboratories, and manufacturing. Updated with the correct audio Episode page with video, transcript, and more Anne's background in finance and healthcare administration provided her with a …
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Patrick Adams Previews the 2025 Lean Solutions Summit in Detroit
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20:26In this bonus episode of Lean Blog Interviews, host Mark Graban welcomes back Patrick Adams, founder of the Lean Solutions team and author of Avoiding the Continuous Appearance Trap—a Shingo Publication Award-winning book. Patrick joins the show to preview the 2025 Lean Solutions Summit, taking place September 23–25 in Detroit, Michigan, at the Wes…
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#117 Why Your Website Isn’t Converting (and What to Do About It)
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43:40This week on *The AC Method*, Aaron sits down with Ryan from Striventa and Hyperdrive to unpack why most business websites fail to generate leads—and what you can do to fix it fast. Whether you’re in blue-collar services or scaling a national brand, this episode breaks down the real-world digital strategies that get results. Ryan shares what most a…
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Jared Thatcher on Growing the Global Lean Summit and Partnering with Toyota
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10:39In this bonus episode of Lean Blog Interviews, host Mark Graban talks with Jared Thatcher, founder of the Global Lean Summit, to preview the upcoming event taking place September 23–25, 2025 in Bloomington, Indiana. Jared shares the Summit’s origin story—from a virtual event launched during COVID lockdowns to a high-impact in-person gathering that …
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