Best Customerconversations Podcasts (2026)

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BLACK HORSE ONE: Reinventing equestrian shows with advanced, end-to-end digital event management 24:07

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1M ago24:07

24:07

Daniel Göhlen, CEO of Black Horse One, talks with Tamara McCleary, CEO of Thulium, to share his motivation and journey merging tradition with technology to transform equestrian events improving the sport and the sporting experience for athletes and audiences, winning over even the most traditional participants.…

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ESSEN FÜR ALLE: This Swiss NGO used technology to help rescue food to feed people 17:25

1y ago17:25

17:25

Learn how to use technology to serve others when Essen für Alle co-IT leads Matthias Beeler and Keywan Nadjmabadi, and AI and automation expert Pascal Bornet, talk with Thulium CEO Tamara McCleary.

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MESSER: Delivering 'Gases for Life' to customers worldwide with data-driven precision 24:46

1+ y ago24:46

24:46

Hear Messer Chief Information Officer David Johnston and Thulium CEO Tamara McCleary discuss why end-to-end, data-driven insights are necessary and why the future belongs to data-driven organizations.

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WECONNECT INTERNATIONAL: Bringing together women-owned businesses and corporate buyers worldwide 17:19

1+ y ago17:19

17:19

Elizabeth Vazquez, CEO and co-founder of WEConnect talks with Thulium CEO Tamara McCleary about the wide-reaching impact of women-owned businesses and why they are critical to the global economy and their communities.

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HOMEMADE: Delivering on the promise of home-based eldercare with a self-service care solution 19:45

2y ago19:45

19:45

Laura Westhorpe, general manager at HomeMade, and Selim Ahmed, managing director at Bourne Digital, part of Accenture, meet with Tamara McCleary, CEO of Thulium, to discuss why it's essential to have a better solution for qualifying citizens who want to stay in their homes instead of a care facility.…

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BLUE DIAMOND GROWERS: Cultivating digital transformation across the supply chain, from field to fruition 18:53

2y ago18:53

18:53

Blue Diamond Growers' Steven Birgfeld, vice president of information technology and services, joins Tamara McCleary, CEO of Thulium, to discuss the global business forces that necessitated change for the world's largest almond business so it could better serve its co-op and customers.

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EY: Aiding Ukrainian refugees via the EY Emergency Response Application (EY ERA) 27:21

2y ago27:21

27:21

EY guests Axel Janz, Global Head of SAP Products and Innovations, Anne Sawyer Shields, Supporting next generation and Accelerating Environmental Sustainability leader, Global Corporate Responsibility, and Oktavian Wagner, Head of CT Innovation, Technology, and Architecture meet with Tamara McCleary, CEO of Thulium, to discuss the mission-driven app…

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DEGROOF PETERCAM: Empowering employees with a mobility app focused on their needs 21:01

2+ y ago21:01

21:01

Guests from Bank Degroof Petercam—Guy Spitaels, head of HR service center, payroll, and systems, and Kira Zouboff, HR business analyst—as well as Bert Van Bree, solution architect at Flexso Digital, join Timo Elliott, vice president and global innovation evangelist at SAP, to discuss how digital innovation can help attract top talent.…

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NHL: Respecting the game means protecting the places where we live, work, and play 22:01

2+ y ago22:01

22:01

Omar Mitchell, vice president of sustainable infrastructure and growth initiatives at the NHL, meets with guest host Ragunath Ramanathan, chief revenue officer- SAP BTP, to discuss environmental stewardship and how NHL Venue Metrics measures and analyzes the carbon footprint generated by all its clubs and arenas.…

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WATCO: Ensuring a future-proof financial core for a full-service supply chain company 22:34

2+ y ago22:34

22:34

Guests from Watco, Andy Nielsen, senior vice president of finance and accounting, and Corey Corrick, vice president of applications, join Tamara McCleary, CEO of Thulium, to discuss the state of transportation services and how Watco is transforming its business with enhanced analytics and planning.

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STRIPE: Delivering a digital-first financial infrastructure for millions of companies 23:05

3y ago23:05

23:05

Guests from Stripe, Ralph Ramos, a partner solutions engineer, and Adi Cosma, an integration engineer, talk with Tamara McCleary, CEO of Thulium, about the digitalization of financial services and what that means for millions of Stripe customers and economies worldwide.

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PETROBRAS: Developing a mobile app for employee safety, engagement, and sustainability 14:29

3y ago14:29

14:29

Marcio Magalhaes, IT structuring projects general manager at Petrobras, meets with Tamara McCleary, CEO of Thulium, to discuss how a human-centered app will continue to further the company's safety and environmental goals.

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SAN FRANCISCO 49ERS: Creating the ultimate stadium experience for more than 70,000 football fans 16:26

3y ago16:26

16:26

Noele Crooks, director of business intelligence and CRM for the San Francisco 49ers, joins Thulium's CEO, Tamara McCleary, to discuss how technology makes a real-time difference for the 49er faithful fans.

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KWS: Supporting the global sugar beet market with data-driven insights 24:35

3y ago24:35

24:35

Guests from KWS SAAT SE & Co. KGaA, Thomas Günther, expert hub lead, SAP basics, and Dr. Priyanka Parvathi, market analyst—business development, business unit sugar beet, join Tamara McCleary, CEO of Thulium, to discuss optimizing data management to improve the supply chain.

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PWC: Fighting climate change and evaluating impact with data-driven foresight 31:08

3+ y ago31:08

31:08

Gunther Dütsch, partner at PwC Germany, and David Jensen, digital transformation coordinator at the UN Environment Programme, meet with Tamara McCleary, Thulium CEO, to discuss why data and digital technologies are essential for organizations navigating climate change.

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TEAM LIQUID: Becoming an esports legend using powerful data analytics for superior training 23:10

3+ y ago23:10

23:10

Mike Milanov, chief business development officer of Team Liquid, talks with Tamara McCleary, CEO of Thulium, about the thriving world of esports and how advanced analytical insights are changing the landscape.

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TARONGA: Digitalizing to do well, do good, and improve employee experiences and wildlife conservation 24:28

3+ y ago24:28

24:28

Mark Kemp, project manager, IT team at Taronga Conservation Society Australia, and David Jensen, coordinator of digital transformation at UN Environment Programme, talk with Timo Elliott, vice president and global innovation evangelist at SAP, about the invaluable and inevitable intersection of conservation, sustainability, and digital innovation.…

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CENTRICA: Helping customers sell excess renewable energy for a greener, fairer future 20:45

3+ y ago20:45

20:45

Serdar Simsekler, head of SAP technology (strategy and architecture) at Centrica, and Helen Mallett, head of digital enterprise service delivery, UK/I Home at British Gas, talk with Timo Elliott, vice president and global innovation evangelist at SAP, about the future of energy sourcing and supplying.…

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SCHNELLECKE LOGISTICS: Leading the industry with a digital control tower for end-to-end transformation and transparency 21:48

3+ y ago21:48

21:48

Karsten Keil, member of the management board (vice president group IT and digitalization) at Schnellecke Logistics, meets with Thulium's CEO, Tamara McCleary, to discuss the company's innovation journey.By SAP

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ROYAL GREENLAND: Serving the triple bottom line with transparency from sea to table 37:39

4y ago37:39

37:39

Lars Bo Hassinggaard Jensen, corporate IT manager for Royal Greenland, and Tamara McCleary, CEO of Thulium, discuss the win-win-win situation that comes not only from realizing that business value is more than the product—it's also the process fueled by purpose.By SAP

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Extending IT landscapes and asset life sustainably and affordably 26:03

4y ago26:03

26:03

Learn how a digital energy services company integrates behind-the-meter technologies and devices to better respond to the transition to clean and decentralized energy while gaining more financial efficiency. The SAP industry cloud energyOS solution, eOS, helps utility providers create dynamic products & services so their mass-market residential and…

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Unifying data for a superior B2C spectator experience that's in a league of its own 24:08

4y ago24:08

24:08

Hear how a hockey team turns fans into fanatics with personal premium spectator experiences using real-time data to keep nearly 18k attendees entertained and engaged and while seamlessly meeting their needs end-to-end. The spectator experience defines a large part of any sporting event's success. Join us to hear how the San Jose Sharks turned to th…

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Leveraging regional hospital data to save lives in a pandemic and beyond 28:39

4y ago28:39

28:39

Learn how one of Europe's largest, most modern medical centers rapidly built a life-saving app for up-to-the-minute data to help healthcare heroes optimize equipment, facilities, and ambulances across 18 hospitals. Find out what happened when Heidelberg University Hospital rapidly built a digital solution to provide its healthcare heroes with real-…

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Transforming equestrian judging and engagement in real time with a suite of apps 26:19

4y ago26:19

26:19

See how the COVID-19 pandemic inspired a relationship between technology and tradition that has revolutionized dressage with a 360-view and intelligent automation, bridging distances across continents. Hear how Black Horse One built a suite of applications, including Spectator Judging® and eDressage™, that are merging technology with tradition to m…

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Extending IT landscapes and asset life sustainably and affordably 31:43

4+ y ago31:43

31:43

Learn how a leading global IT life services provider helps customers continue to leverage their IT multi-vendor infrastructures while achieving more with greener, safer, and smarter solutions backed by 40 years of experience. Listen to how Evernex prioritized sustainability and longevity to help businesses manage their multi-vendor infrastructures …

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Disrupting the world of VIP hospitality with a friction-free digital marketplace 28:26

4+ y ago28:26

28:26

See how a global platform for VIP hospitality packages is turning customer service into a premium, supporting seven languages, 70 currencies, and 30 payment methods for once-in-a-lifetime experiences. See how DAMIANI created the first B2Me global platform for VIP hospitality packages and learn how they're converting customer service into premium, p…

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Artificial intelligence meets HR to improve hiring accuracy, trust, and transparency 27:59

4+ y ago27:59

27:59

Learn how customers in more than 50 countries are using an innovative AI platform that enables recruiters, candidates, and employers to find the right talent, reduce resources, and minimize biases for a win-win-win. Hear how artificial intelligence (AI) inspired Flexso for People to create an innovative platform that enables recruiters, candidates,…

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Modeling and maintenance insights built with decades of data and engineering expertise 28:33

4+ y ago28:33

28:33

Learn how a global leader in infrastructure safety and performance builds AllAssets for a complete, real-time view of asset and facility performance and environment and personnel factors. Discover how Lloyd's Register became a global leader in infrastructure safety and performance. Accenture joins the conversation to discuss what it means to have a…

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Delivering superior water management with real-time, data-driven operations 20:38

4+ y ago20:38

20:38

Learn how event-driven architecture delivers efficient, sustainable operations to achieve a triple bottom line, enabled by unlocking intelligence, simplifying innovation, and lowering costs. Listen to FARYS and Capgemini share how they achieve a triple bottom line. They share how with the right technologies, companies can now meet their social, env…

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Unifying data to reduce emissions and costs for the sake of people and the planet 25:38

5y ago25:38

25:38

See how a construction and engineering company founded in 1865 is now pioneering digital solutions to transform the performance of infrastructure ecosystems across the UK. Hear how Costain Group PLC partnered with Deloitte to leverage digital solutions for unifying data, optimizing productivity, using taxpayer funds efficiently, and becoming more s…

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Accelerating the energy transition with automation from field, to plant, to back office 34:45

5y ago34:45

34:45

Hear how one of the world's largest energy companies uses SAP BTP to improve user experiences, increase process efficiency, and better respond to emerging business needs. Uniper episode card Hear how Uniper is streamlining scheduling, maintenance, and desktop support with robotic process automation to drive massive potential across the entire busin…

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Creating a flexible new business and revenue model with data-driven efficiency 22:30

5y ago22:30

22:30

See how a global leader in industrial measurement instrumentation and services becomes a digital solutions provider, helping customers transform their businesses with data acquisition and system integration. Look at how a pivot toward becoming a digital solutions business empowered Endress+Hauser to capture and monetize data better to spark innovat…

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Growing a global brand with real-time customer insights—delight in every byte 34:39

5y ago34:39

34:39

The leading sweet snack brand has been satisfying taste buds for over 115 years, and now they're doing it better than ever with real-time data that reflects the market's appetite. Dive into the meaning and power of real-time insights and find out why iconic candymaker Ferrara, along with Digital and Growth, believe achieving it matters to the entir…

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The power of connected manufacturing and a business without data boundaries 34:08

5+ y ago34:08

34:08

See how the industrial manufacturing company, operating in more than 100 locations across 30 countries, broke down data silos for end-to-end equipment insights to transform the business and the customer experience. Hear how Gates Corporation and NIMBL are driving industrial innovation and breaking down data silos for end-to-end equipment insights. …