Digital & Business Transformation | Customer Experience | Leadership | Innovation This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. Hosted by Gregorio Uglioni—global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX)—each episode features insightful conversations with top executives, innovators, and changemakers. Discove ...
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Customer Service Experts Podcasts
Jobber’s Masters of Home Service podcast features in-depth interviews with industry experts to help make your business more profitable and efficient. Tune in today to get actionable advice, insights, and inspiration from successful business owners who live and breathe home service.
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Navigating the Customer Experience
Yanique Grant, Customer Experience Strategist, Entrepreneur
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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
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Tune into “Superpro Podcast” by Housecall Pro, where home service professionals share their journeys and expert advice. Each episode dives into real-life stories, offering insights on overcoming industry challenges, innovative business strategies, and personal growth. Learn how to elevate your service business from marketing tips to tech innovations. Perfect for newcomers and veterans looking to stay ahead in the home service industry.
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How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here t ...
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The Woodworking Network Podcast with Will Sampson dives into the details of running a successful woodworking business. Will discusses everything from bidding and estimating costs, technology, customer service, and best practices, to government regulations and tariffs. He also regularly conducts guest interviews with industry leaders and experts.
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Sunny's Silver Linings is a Top MSP Channel Podcast hosted by the CEO of IT By Design, Sunny Kaila. Sunny and his guests cover a wide range of MSP and Talent-based topics, including MSP services, cybersecurity, customer service, and strategies to achieve growth and success in the channel. Listen now to take your business to the next level! https://hubs.ly/Q02DrxnQ0
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The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
Colin Shaw, Beyond Philosophy LLC
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We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as one of the top 150 business influencers by LinkedIn, where he has over 283,000 followers, and Prof. Ryan Hamilton, Emory University, discusses how you can improve your Customer Experience and gain growth. This review sums up: "The dynamic between the two hosts makes this podcast. Each brings a unique take on the topic and their own perspective and plays off each other se ...
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Welcome to Act on Tech, the podcast that empowers you to harness technology to boost your productivity and simplify your life. Hosted by tech enthusiast and entrepreneur Alex, each episode dives into actionable tips, tools, and insights to help you stay ahead in the digital age. Discover practical advice, expert opinions, and cutting-edge trends, all while learning about Alex Custom Tech, a leading MSP dedicated to providing personalized IT solutions for business and residential customers. T ...
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Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and w ...
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Geared specifically toward in-home service contractors, you can access exclusive interviews with authors and experts on valuable topics like marketing trends, best business practices, and taking your business to the next level.
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Fast Food Insider" takes you behind the counter of America's favorite fast food chains. Join us as we dive into the menus, marketing strategies, and e-commerce success stories of iconic brands like McDonald's, Whataburger, Burger King, Popeyes and more. Each episode, we'll explore how these quick-service giants are leveraging Shopify to drive sales, improve customer experience, and stay ahead of the competition. From exclusive interviews with industry experts to in-depth analysis of the late ...
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Conversations with industry experts, tech leaders and masters in e-commerce that reveal the secrets of their success, and the most important lessons they learned while creating an impact with their business.
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Explore the circuit less traveled with “Microchip is”—the podcast that reveals the full spectrum of Microchip Technology’s product lines. Covering Aerospace and Defense, Clock and Timing, SiC, PoE, Power and Analog, FPGA, Automotive and Innovative Touch. Company experts reveal Microchip’s approach to innovation and customer service, showing how it has developed its products into a comprehensive and highly flexible portfolio designed to empower your innovation.
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Customerland is a podcast about …. Customers. How to get more of them. How to keep them. What makes them tick. We talk to the experts, the technologies and occasionally, actual people – you know, customers – to find out what they’re all about.So if you’re a CX pro, a loyalty marketer, a brand owner, an agency planner … if you’re a CRM & personalization geek, if you’re a customer service / CSAT / NPS nerd – you finally have a home.
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Acquisitions Anonymous - #1 for business buying, selling and operating
Bill D'Alessandro, Mills Snell, Heather Endresen, and Michael Girdley
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Jump into the world of business acquisitions with hosts Bill D'Alessandro, Mills Snell, Heather Endresen, and Michael Girdley. We review real businesses for sale in each episode, providing expert insights, strategies, and tips to make savvy business moves like the pros. Perfect for entrepreneurs, investors, and anyone interested in buying and selling businesses.
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Mental Selling: The Sales Performance Podcast is a show for motivated problem solvers in sales, leadership and customer service. Each episode features a conversation with sales leaders and industry experts who understand the importance of the mindset and skill set needed to be exceptional at building trusted customer relationships. In this podcast, we get below the surface, tapping into the emotional and psychological drivers of lasting sales and service success. You’ll hear stories and insi ...
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🎧Tune into our top rated Customer Focused Business Podcast for Founders, Executives, Business Owners & leaders on your favorite podcast player including; Apple, Spotify & Amazon! The reality is most companies struggle with their team management & SaaS utilization rates, averaging 30% & require continued optimization, on-demand support & employee training. Globally companies collectively lose $3.7 trillion per year due to poor customer experiences & insufficient revenue ops & customer intelli ...
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Customer experience (CX) is evolving faster than ever—are you keeping up? Breaking the Blueprint is the podcast that challenges conventional thinking and explores what it really takes to deliver exceptional CX in today’s world. Hosted by Vinay Parmar & Iqbal Javaid, two industry veterans with decades of experience in CX strategy, technology, and leadership, this podcast brings you insightful conversations, expert perspectives, and real-world strategies to bridge the gap between technology, p ...
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Step behind the scenes of digital marketing with Sam Ashrafi, founder of AdExpert.io. In this podcast, Sam shares real-world strategies, SEO secrets, and Google Ads insights that drive results for local businesses, e-commerce brands, and service providers across the U.S. From campaign breakdowns and industry updates to client stories and conversion-boosting tactics, this is your no-fluff guide to mastering modern marketing. Whether you’re a business owner or a fellow marketer, you’ll walk aw ...
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You’ve spent years honing your craft and delivering incredible results for your clients – but if you’re still stuck in the one-to-one model, your business is holding you back. Welcome to The Scalable Expert™ podcast– the podcast for ambitious coaches, consultants, and service-based business owners who are ready to shift from custom work to a scalable online business that amplifies their income, impact, and freedom. This is where you learn to package your expertise, build scalable systems, an ...
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Customer Confidential: Untold Stories of Earned Growth
Rob Markey, Bain & Company partner and customer experience expert
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The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Host Rob Markey, a Net Promoter System pioneer, uses his deep expertise and empathetic approach to challenge conventional wisdom, peel back layers of typical advice, and expose the real stories of industry transformation. Take a deep dive into discussions on CX, customer journey, customer insights, Net Promoter Score, and more. Every episode is a master class in loyalty. Guests include C ...
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Punk CX: Customer Experience Insights with Adrian Swinscoe
Adrian Swinscoe | Customer Experience Strategy Expert
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Adrian Swinscoe discusses customer experience and strategy with industry leaders in this engaging series about how to deliver a standout customer experience and service. Topics covered in the interviews include customer service, customer experience, customer engagement, employee experience, employee engagement, technology, adaptable and responsive organizations, digital transformation, high-performing teams, how to best leverage artificial intelligence to drive better outcomes, other new tec ...
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Your School Communications Scoop covers topics and best practices for K-12 schools. Whether it is tips for improving school customer service, strategies on how to market your school, or ways to use your school website and social media to build a respected school brand and increase enrollment, you'll find proven, effective advice from the experts at School Webmasters, LLC.
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Join Raed Mahboub as he discusses trending data tools with expert data professionals within the industry, unlocking real insights and strategies through a thought-provoking conversation on creating real value.
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Your favorite podcast for insights, trends, and expert perspectives, all delivered in a simple and engaging format.
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Join host Peter Argondizzo and expert guests from around the translation industry to get an inside look at how language translation can benefit your business while bridging the communication gap in today's globalized world.
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A podcast show comprised of intimate interviews with exciting entrepreneurs and leading industry experts who open up and share their amazing business experiences. This is the best place to find meaningful conversations with industry leaders, insider knowledge, and key business resources all for free.
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B2B buyers want to know the business outcomes they can expect from proposed solutions and the realized value of what they've already purchased. Yet far too few solution providers can articulate value. Value Coffee Talk interviews sales, marketing and customer success leaders about their value programs to discuss the challenges, opportunities and share best practices. Hosted by author and serial entrepreneur Tom Pisello, the ROI Guy, and value expert April Morley, the pair grab a coffee with ...
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Publishing weekly since 2012, this show helps marketers navigate the ever changing marketing jungle with expert interviews from leading marketing pros. Join Social Media Examiner’s founder Michael Stelzner as he helps you discover new strategies and actionable tips to improve your marketing. Show notes at Socialmediaexaminer.com/podcast/
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Welcome to the HVAC Den Podcast, your trusted corner for real-world HVAC knowledge, expert perspectives, and behind-the-scenes insights from the front lines of comfort system innovation. Hosted by the team at HVACDen.com, this show is designed for HVAC professionals, homeowners, builders, and anyone passionate about creating comfortable, efficient, and healthier indoor spaces. Inside the HVAC Den, we bring together seasoned technicians, industry innovators, and smart-home specialists to talk ...
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This podcast from IT Works Health Recruitment, shines a light on the people behind the tech; exploring the challenges, wins and lessons learned across EPR rollouts, infrastructure upgrades, and data transformation. Expect real-world insights from healthcare delivery experts and the recruitment specialists who support them.
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This is The Amazon Connect Podcast - the show that focuses on Amazon Connect and related technologies. Find out more about CloudInteract at cloudinteract.io. On ACP our experts meet once every 2 weeks to discuss the latest news and deep dive into topics such as CRM integration, AI, Scheduling & Forecasting, Training & Development and lots more. If you're a contact centre supervisor, a service owner, and IT Admin or an AWS Developer there's something for you here. Increase your knowledge and ...
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Welcome to the Clean Flow AC Podcast, your go-to audio destination for everything HVAC, indoor air quality, and healthy home living across South Florida and beyond. Whether you’re a homeowner looking to improve your air quality or a curious listener wanting the inside scoop on how HVAC systems impact your health, comfort, and energy savings, we’ve got you covered. Hosted by the passionate team behind it, each episode breaks down industry trends, practical home maintenance tips, and real stor ...
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Explore insights from Janus Henderson's investment teams and subject matter experts. Views presented are as of the date published and may not reflect the views of others in the organization. This material shall not be deemed to be a direct or indirect provision of investment management services. No forecasts can be guaranteed and there is no guarantee that the information supplied is complete or timely. Past performance does not predict future returns. Investing involves risk, including the ...
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Listen in as we gab about the self storage industry and focus in on particular areas. Want to learn more about auctions, operations, management, marketing, best practices, customer service, and more? Interested in what the best in the industry have to say? Melissa Huff and Josh Huff tap into a combined 30+ years of experience on operations and marketing to speak to the issues that concern owners and operators. This is also the place for the monthly Gabfocus webinar rebroadcasts where Melissa ...
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The Doing CX Right Podcast is a resource for businesses striving to increase revenue, reduce costs, and achieve sustainable competitive differentiation. Companies often pursue these goals ineffectively. This podcast challenges conventional thinking through innovative customer experience (CX) strategies. Each episode offers expert advice, blending human-centric approaches with the latest technology to solve business challenges. The show emphasizes that everyone has a CX role, regardless of jo ...
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Running a restaurant is no easy feat. Every day brings new challenges, and success takes more than just great food. Science of Service is your guide to navigating the ups and downs of the hospitality management industry, offering real stories, practical advice, and lessons from people who’ve been there. Whether you’re juggling tight margins, managing labor issues, or looking to enhance customer experience, this show is here to help. Each episode features honest and insightful conversations w ...
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The Dealer Playbook is the top-rated podcast for automotive professionals who want to dominate the retail industry. Hosted by Michael Cirillo, this show delivers expert interviews, proven strategies, and actionable insights to help you sell more cars, lead stronger teams, and grow thriving dealerships. Whether you work in sales, service, F&I, marketing, or management, you’ll gain the tools and confidence to excel in a rapidly evolving market. Join thousands of listeners every week who trust ...
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Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features candid conversations with entrepreneurs and industry leaders—uncovering the stories, surprises, and creative strategies behind successful businesses. Whether you’re looking for inspiration, actionable tips, or insights to help your own business grow, tune in for fresh perspectives and expert advice, now also available on YouTube.
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Selling on Giants: The eCommerce Marketplace Podcast
Selling on Giants: The eCommerce Marketplace Show
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Selling on Giants: The eCommerce Marketplace Show is dedicated to empowering entrepreneurs and businesses with the insights, strategies, and best practices needed to succeed across major eCommerce platforms such as Amazon, Walmart, Shopify, and WooCommerce. Our podcast covers a broad spectrum of eCommerce topics, including product sourcing, inventory management, pricing, advertising, customer service, and fulfillment. We focus on the latest trends and developments within the industry, featur ...
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Under 10: Fast Tips for Your Business is a short-form podcast presented by the Chester County Chamber of Commerce, designed to deliver practical, real-world business insights in under 10 minutes. Hosted by JD Ross, each episode features local leaders, business professionals, and subject-matter experts who share actionable tips on topics such as entrepreneurship, marketing, finance, leadership, customer service, technology, and personal growth. There are no sales pitches—just clear, useful in ...
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The Logistics of Logistics is a podcast hosted by industry expert Joe Lynch. Joe interviews founders, executives, and innovators who are shaping the future of logistics and supply chain. Topics include transportation, logistics, warehousing, technology, supply chain, and ecommerce. The Logistics of Logistics audience expects an inside perspective of what's next in logistics and supply chain delivered via podcasts, videos, and articles. Topics include: Transportation Topics Small package, Sma ...
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There’s nothing worse than losing customers to independent garages and quick lubes after the OEM warranty expires – which happens 70% of the time! As a car dealership, your #1 goal is keeping customers — and to do that, you need quality employees, an optimized service department, and benefits that matter to your customers. Imagine transforming your service department into a powerhouse of customer retention and satisfaction. Picture a dealership where your team is motivated, your customers ar ...
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Dave Charles starts your day with The Morning Show, weekdays from 6-9am on Radio Life & Style - proudly sponsored by Bidvest McCarthy Toyota Ballito. Broadcasting live from the heart of Ballito, The Morning Show serves up a curated mix of contemporary music and classic hits from across the decades, alongside interviews with tastemakers & influencers, plus a healthy dose of local news & views from the booming KZN North Coast. Listen live on lifeandstyle.fm, download our free Radio Life & Styl ...
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Total Retail Talks is for retail executives who crave the knowledge and insights needed to stay successful in today's fast-paced industry. Through engaging talks and focused interviews, listeners take away useful information and practical advice from a full roster of retail experts, influencers and leaders.
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Explore the data center landscape with expert insights tailored for CEOs, sales professionals, marketers, customer success managers, product managers, and channel partner managers. From achieving sales targets to fostering team development and innovation, nurturing customer relationships, and optimizing go-to-market strategies, the Data Center Go-to-Market Podcast equips you with actionable strategies for success in the AI data center industry. The primary audience is go-to-market profession ...
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Best of Acquisitions Anonymous - This Mattress Company Has Explosive Growth
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In this episode, the hosts dissect a fast-growing mattress manufacturer with $43M in revenue and shrinking margins—raising questions about customer acquisition, product differentiation, and whether this red-ocean DTC business is salvageable or doomed. Welcome to Acquisitions Anonymous – the #1 podcast for small business M&A. Every week, we break do…
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The Importance of Hyperlocal SEO Targeting for Small Businesses in 2025
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In this episode, we break down why hyperlocal SEO is essential for small businesses that want to attract nearby customers and stay competitive in 2025. Understand what hyperlocal SEO is and why it matters more than ever Learn how Google Business Profile optimization boosts local visibility Discover how to use location-based keywords to reach nearby…
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Ep. 161 Joshua Feinberg, CEO at DCSMI | Data Center Go-to-Market Podcast
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 161 of the Data Center Go-to-Market Podcast, you’ll learn how to build a sharper ideal client profile, pinpoint the right buyer personas, and use education-led marketing to grow data center businesses in operations, sustainability, power,…
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The Death of Organic Reach: What Works Right Now
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Has your organic reach dropped to historic lows recently? Are you looking for a way to regain visibility in an era dominated by AI algorithms? To discover how to navigate the shift to interest-based algorithms and build a resilient marketing strategy on Facebook, Instagram, and YouTube, I interview Sean Cannell and Mari Smith. Guests: Sean Cannell …
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As 2025 comes to a close, it’s time to step back and reflect on the lessons technology taught us this year. In this episode of Act on Tech, Alex looks back at the biggest trends, challenges, and shifts that shaped how businesses and individuals used technology—from cybersecurity and backups to AI, networking, and the growing need for intentional te…
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Future of MSPs 2026 AI Strategy Automation MSP Growth
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Roland Ligtenberg, co-founder of Housecall Pro, sits down with Barbra Vaigauskaite and Jeremy Walsh, cofounders of Mr. Perfect Plumbing. They shared the journey from both getting fired to starting their own plumbing business, along with the challenges and successes they've encountered along the way. The conversation covers effective marketing strat…
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Best of Acquisitions Anonymous - A Pet Cremation Business?!
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In this episode, the hosts explore a pet cremation franchise for sale in Miami, unpacking a franchise model with big claims, low margins, and a morbidly niche market. Welcome to Acquisitions Anonymous – the #1 podcast for small business M&A. Every week, we break down businesses for sale and talk about buying, operating, and growing them. 💰 Sponsore…
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The Frequently Returned Badge, AI Shopping, and the Risk Sellers Didn’t Sign Up For
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Send us a text The Frequently Returned badge is showing up on products that are well-reviewed, accurately described, and fully optimized. For many sellers, that has been the breaking point. In this episode of Selling on Giants, we lead with what the badge actually represents today and why Amazon’s guidance only explains part of the story. While pla…
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Ep. 160 Oliver Bredgaard, Business Development Manager Data Centres of Hovmand A/S | Data Center Go-to-Market Podcast
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 160 of the Data Center Go-to-Market Podcast, host Joshua Feinberg talks with Oliver Bredgaard, Business Development Manager for data centers at Hovmand, about how he moved from SaaS and sports management into the rapidly growing world of …
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Benefits of the Chamber of Commerce – Part 2 (with Laura Roberts)
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In this episode of Under 10: Fast Tips for Your Business, presented by the Chester County Chamber of Commerce, JD Ross continues the conversation with Laura Roberts, Vice President of Member Services, exploring additional benefits of Chamber of Commerce membership and how businesses can maximize them. Laura covers key areas including advocacy and p…
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"Kickstart Your Wealth Engine" - How a Kia GM Built $10M in Real Estate While Running a Store | Tustin Ulrich, GM at Roper Kia
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What if your success today could quietly sabotage your future, unless you build a plan beyond the next car deal? In this episode of The Dealer Playbook, I sit down with Tustin Ulrich, General Manager of Roper Kia (one of the most dominant Kia stores in Missouri) and founder of The 1% Effect, a real estate investor concierge designed specifically fo…
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The Road Ahead: What Trimble Innovations Mean for Transportation with Jonah McIntire
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In "The Road Ahead: What Trimble Innovations Mean for Transportation", Joe Lynch and Jonah McIntire, Chief Product and Technology Officer at Trimble, discuss Trimble's open, scalable platform that connects every aspect of the supply chain—from trucks and drivers to the back office—by serving as a reliable "system of record" that integrates practica…
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Primark's U.S. Marketing Head on Brand Building and Store Expansion
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In episode 497 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Rene Federico, head of marketing for the U.S. at Primark, a global fashion retailer founded and based in Dublin, Ireland. Listen in as Federico discusses Primark's growth in the U.S., focusing on marketing strategies to support this expansion (2:25). She details her role a…
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EP 144 - 2025 Translation Industry Wrap-Up
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Join co-hosts Peter Argondizzo and Patrick Daley as they close out 2025 with Argo Translation's latest acquisition, impressive podcast growth stats, and their favorite episodes of the year. They discuss industry shifts, the rise of language solutions integrators (LSIs), and why keeping the customer at the center matters more than ever.…
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#272: Different Beats Better: Branding That Sells Without Selling with David Brier
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Hear branding advice that shifts focus from "better" to "different." David Brier explains how branding is the art of differentiation. He shows why brands that only tweak visuals fail, and shares real cases: a failed Jaguar rebrand and a successful Napa Fresh relaunch. Learn practical steps and imagination tools. About David Brier David Brier, known…
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Are Your Salespeople Sabotaging Your Customer Experience?
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Sales and Customer Experience—two critical functions that should work together, but too often operate at odds. This week, Colin and Ryan explore how traditional sales tactics can undermine long-term loyalty and create organisational silos. They share personal stories (including Colin's car-buying nightmare) and practical advice for aligning sales w…
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Service Is the Dealership: Don Hall’s Wake-Up Call for 2026
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What if your service department isn’t being “outperformed”… but simply misunderstood? Don Hall argues that fixed ops is the real engine of the dealership, and the stores that treat it like an afterthought are quietly training customers (and technicians) to leave. In this episode of Retention Roadmap, Bill Springer sits down with Don Hall, President…
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In this discussion, Janus Henderson's investment experts delve into the market outlook for 2026, exploring AI's role in economic growth, the implications of a K-shaped economy, and strategies for navigating the higher cost of capital.
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Best of Acquisitions Anonymous - Episode 185: Pizza Boat For Sale
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In this episode, the hosts break down a once-in-a-lifetime opportunity to own a floating pizza restaurant in the Virgin Islands—complete with a pizza armada, liquor license, and serious island vibes—all priced at under 1x earnings. Welcome to Acquisitions Anonymous – the #1 podcast for small business M&A. Every week, we break down businesses for sa…
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As 2025 comes to a close, what have we learned and what should we be ready for in 2026? In this special year-end Gabfocus LIVE episode, we reflect on the highs and lows of the self storage industry in 2025 with three seasoned professionals. We break down trends in occupancy, rates, technology, operations, and customer behavior, and we talk honestly…
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This week’s Friday Focus returns to the Verulam building collapse
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This week’s Friday Focus returns to the Verulam building collapse now under investigation and the Ballito development proposal currently open for public comment, alongside updates on the Zen Park school petition and the search for a missing teenager at Umdloti Beach. Radio Life & Style on Facebook · The Morning Show Sponsor: Excellerate Security…
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New Year, Early Cheer! A Family Fake-Out New Year at DoughPamine
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Dave Charles starts your day with The Morning Show, weekdays from 6-9am on Radio Life & Style - proudly sponsored by Bidvest McCarthy Toyota Ballito. Broadcasting live from the heart of Ballito, The Morning Show serves up a curated mix of contemporary music and classic hits from across the decades, alongside interviews with tastemakers & influencer…
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Beyond FBA: Unlocking Amazon's Fulfillment for Retailers with Wainwright Yu
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In "Beyond FBA: Unlocking Amazon's Fulfillment for Retailers", Joe Lynch and Wainwright Yu, the General Manager and Director for Amazon's externalized fulfillment services, including Buy with Prime and Multichannel Fulfillment, discuss how retailers can scale their brands by leveraging Amazon's global logistics and the Prime badge to drive multi-ch…
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How SEO and Google Ads Work Together to Grow Your Business With Higher ROI and Visibility
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In this episode, we break down how SEO and Google Ads work together to drive more traffic, build trust, and increase conversions for your business. Why treating SEO and Google Ads as one strategy improves ROI How branded search builds trust after paid ad clicks Ways SEO improves Google Ads Quality Score and lowers ad spend How to use SEO data for s…
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Driven by DCKAP 2025 Highlights | Year End Special & What's Coming Next?
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As 2025 comes to a close, join our host Karthik Chidambaram for a special year-end reflection on the Driven by DCKAP podcast.In this episode, Karthik looks back at the incredible conversations we've had this year—the insights shared by our guests, the lessons learned along the way, and some of the moments that made this season truly memorable.A Mil…
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Ep 124 Elevating Sales Outcomes through Rev Ops Excellence with Jess Rose
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Revenue Operations is one of the most strategic drivers of growth, even if many organizations only notice it when something breaks. Jess Rose, the newly hired Director of Revenue Operations at Integrity Solutions, joins Mental Selling to emphasize a discipline that many organizations undervalue but rely on every single day. In her first weeks with …
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Brands should avoid making Gen AI or chatbots their sole frontline - Interview with Phil Regnault of PwC
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Today’s episode of the Punk CX podcast is with Phil Regnault, Marketing Transformation Partner at PwC & PwC’s Adobe Alliance Leader. Phil and I talk about the recently published results of PwC’s 2025 Customer Experience Survey, which was a US-focused survey, and a recently released fresh cut of their survey featuring exclusive insights from Adobe u…
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The Perfect Marriage of Proposals and Value Selling
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In this episode of the Value Coffee Talk podcast, host Tom Pisello speaks with Ray Meiring, CEO of QorusDocs about the marriage of proposals and business value, The pair discuss the significance of proposal automation in business, emphasizing the importance of value articulation and how it enhances the effectiveness of proposals. He draws an analog…
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This episode of the Woodworking Network podcast was sponsored by FDMC magazine. FDMC magazine is your vital source of information to improve your woodworking business. Whether it is keeping you apprised of the latest advances in manufacturing, helping you solve your wood technology problems with Gene Wengert, or inspiring you with case histories ab…
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Ep. 159 Joshua Feinberg, CEO at DCSMI | Data Center Go-to-Market Podcast
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 159 of the Data Center Go-to-Market Podcast, you’ll discover practical sales and marketing strategies for the data center industry! 🎯 Learn how to identify your ideal clients, host impactful educational events, build lasting trust, and cr…
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Facebook Ad Algorithm Changes for 2026: What Marketers Need to Know
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Do you feel like your Facebook ads are suddenly wasting money, but you can’t pinpoint why? Are you looking for a way to adapt your strategy to Meta’s latest AI-driven algorithm changes without guessing what works? To discover how to navigate the new Andromeda algorithm and use a specific creative strategy to lower your costs, I interview Tara Zirke…
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What has magnificent meats at Lifestyle SuperSpar got in store for us today? Tune in to find out. Radio Life & Style on Facebook · The Morning Show Sponsor: Excellerate SecurityBy Mike Charles
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Ep. 17 – The Reality of In-house Research with Laurie Michaels, Associate Director of Market Research at Innovation Partners
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In this episode of the Happy Market Research Podcast, Dan Fleetwood talks with Laurie Michaels, Associate Director of Market Research at Innovation Partners, about what it really takes to make research useful inside organizations. Laurie shares her experience working closely with internal stakeholders, translating insights into action, and balancin…
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The Right to Repair: What It Means for Everyday Tech Owners
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Who really controls the devices you buy—you or the manufacturer? In this episode of Act on Tech, Alex breaks down the growing Right-to-Repair movement and why it matters for anyone who owns a smartphone, laptop, tablet, or smart device. Learn how new laws are changing the way tech can be repaired, why big companies resisted these changes, and how t…
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Everything You Need to Know About the Suzuki Swift GL+
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CMH is running a festive special on the Suzuki Swift GL+ CVT, starting from just R249 900, or customers can choose up to R16 000 cashback, all including a 4-year/60 000 km service plan and a 5-year/200 000 km warranty, making it exceptional value for money. Radio Life & Style on Facebook · The Morning Show Sponsor: Excellerate Security…
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Loop Evolution productions presents: Kurt Darren at LaMontagne on the 17 December.
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Dave Charles starts your day with The Morning Show, weekdays from 6-9am on Radio Life & Style - proudly sponsored by Bidvest McCarthy Toyota Ballito. Broadcasting live from the heart of Ballito, The Morning Show serves up a curated mix of contemporary music and classic hits from across the decades, alongside interviews with tastemakers & influencer…
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Building All-in-One Customer Insight & Action Platform | Dave Rennyson
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Hey CX Nation, In this week's episode of The CXChronicles Podcast #274, we welcomed Dave Rennyson, President & CEO at SuccessKPI based in the Washington, DC area. SuccessKPI is an on-demand insight and action platform that removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer service. SuccessKPI is…
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Retailers Can Now Sense, Predict, And Act In Real Time
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What happens when retail stops waiting for shoppers to arrive and starts responding to every signal in real time? We dive into a candid, practical look at how AI is reshaping the entire customer journey—from discovery sparked in chat interfaces to fulfillment choices optimized for margin and sustainability. With SAP Customer Experience leader Balaj…
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Roland Ligtenberg, co-founder of Housecall Pro, talks business growth with Rey Guedes, the founder of R&J Brothers Electric. Rey and his brother Juan have built a thriving, multi-generational business in New Milford, New Jersey. Rey shares how they prepare for the slowest months (January, February, and March), what he looks for in employees, and ho…
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As we wrap up the year, Josh and Melissa close out the podcast season with a forward-looking conversation on setting the right goals for 2026. In this episode, we focus on the importance of establishing SMART goals—specific, measurable, achievable, relevant, and time-bound—that actually move the needle for self storage operators. Rather than chasin…
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In this episode of the Value Coffee Talk podcast, host Tom Pisello speaks with value leader Mike Samuels from Pendo.io about the importance of storytelling in value consulting, the challenges of quantifying ROI, and the role of AI in enhancing value measurement. They discuss the significance of proof of value, the need for effective customer succes…
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Clicking “buy now” shouldn’t feel like shouting into the void. In this episode, we explore how digital retail can feel more human by pairing smart personalization with trust-building micromoments. Instead of proving what we know, we focus on what customers need next: clear fit guidance, delivery transparency, and friction-removing policies that bui…
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Best of Acquisitions Anonymous - Episode 214: Worm Farm
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In this episode, the hosts break down an absurdly profitable worm farm in rural California that claims $1.5M in cash flow and may be one of the best deals they've ever seen—if it's real. Welcome to Acquisitions Anonymous – the #1 podcast for small business M&A. Every week, we break down businesses for sale and talk about buying, operating, and grow…
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How AI, Price Pressure, and New Buyer Behavior Will Reshape eCommerce in 2026
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Send us a text 2025 quietly rewrote the rules of eCommerce. AI stopped being a novelty and became the default decision layer. Consumers felt price pressure but still spent, just with more scrutiny. Discovery moved from search bars to chatbots, social feeds, and algorithms making recommendations on shoppers’ behalf. In this episode of Selling on Gia…
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Hard Lessons in Growth: Fragile Partnerships, Hard Pivots, and What the Data Really Tells You with Omar Kasim
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Growth doesn’t always fail because the concept is broken—sometimes it stalls because the partnership is. In this episode of Science of Service, we sit down with Omar Kasim—entrepreneur, operator, and founder of Plomo Quesadillas—to unpack the hard truths behind partnerships, pivots, and the unexpected insights hidden in your own sales data. Omar sh…
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Ep. 158 Daniel Lawrence, CEO and Co-Founder at OBM | Data Center Go-to-Market Podcast
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https://www.dcsmi.com/newsletter Subscribe to the Data Center Sales and Marketing Newsletter (DCSMI) In episode 158 of the Data Center Go-to-Market Podcast, Joshua Feinberg talks with Dan Lawrence, CEO and co-founder of OBM, about how a small Bitcoin mining side project turned into a global platform for energy flexibility ⚡. You’ll hear how remote …
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Benefits of the Chamber of Commerce – Part 1 (with Laura Roberts)
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In this episode of Under 10: Fast Tips for Your Business, presented by the Chester County Chamber of Commerce, JD Ross is joined by Laura Roberts, Vice President of Member Services, to break down the real, practical benefits of Chamber of Commerce membership. Laura walks through several key advantages, including credibility and trust, networking an…
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