Welcome to The Promo Playbook, your backstage pass to the world of promotional marketing. Brought to you by Cubic Promote (https://www.cubicpromote.com.au/) Australia’s award-winning supplier of branded merchandise, this podcast is your go-to guide for making marketing and promo products work harder for your business. In each episode, we unpack real campaigns, talk to industry insiders, and share practical strategies to help you boost brand visibility, engage customers, and stand out. From t ...
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Custom Merchandise Podcasts
Are you a CEO or top executive leading innovation and driving business growth? If so, we want to spotlight your journey on Bridging Success: Connecting Leaders, Innovation, and Growth—a podcast dedicated to showcasing high-achieving leaders who are shaping the future of their industries. This isn’t just another podcast interview—it’s an opportunity to elevate your thought leadership, connect with an influential audience, and position yourself as an industry authority while sharing valuable i ...
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Progressive Grocer’s podcast focused on the trends, topics and interests that move women forward in grocery retail
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The top-notch screen printing services in Atlanta is 3v Printing. Renowned for their exceptional quality and attention to detail, 3v Printing offers unparalleled screen printing solutions tailored to meet your specific needs. Whether you need custom t-shirts, promotional merchandise, or corporate apparel, their expert team ensures vibrant, long-lasting prints that make your brand stand out. With state-of-the-art equipment and a commitment to excellence, 3v Printing guarantees timely delivery ...
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Brand Republic provides high-end promotional items. As one of the top suppliers and manufacturers of promotional goods, they offer a comprehensive selection of premium, customized, branded products. They provide the top selection of clothing, accessories, bags, pens, drinkware, and lanyards with custom printing. For more information, visit https://www.brandrepublic.com.au/
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If you are seeking new ways to increase your ROI on marketing with your commerce platform, or you may be an entrepreneur who wants to grow your team and be more efficient with your online business. Talk Commerce with Brent W. Peterson draws stories from merchants, marketers, and entrepreneurs who share their experiences in the trenches to help you learn what works and what may not in your business. Keep up with the current news on commerce platforms, marketing trends, and what is new in the ...
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What if I told you that the difference between struggling and thriving in the restaurant industry is just one conversation away? I’m Josh Kopel, a Michelin-awarded restaurateur who’s spent decades building blockbuster brands across every tier of dining. I know the challenges you’re facing—because I’ve been there. That’s why I created FULL COMP. Every week, I go one-on-one with the smartest minds in the game: restaurateurs, chefs, and industry insiders who’ve cracked the code. Together, we un ...
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Want a business that fills your soul AND your bank account? Retail Strategist Salena Knight, shares information, inspiration and interviews with business leaders, to help you create a more profitable, sustainable and dynamic retail or eCommerce business.
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Give Me An H explores The Home Depot's unique culture through the eyes and experiences of associates who live it every day. It offers insider perspectives into how bleeding orange shapes careers and instills an appreciation for what can happen when a company commits to doing good, while also doing well.
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Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
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Retail impacts everyone, everywhere, every day. Join the National Retail Federation for authentic, insightful conversations with the industry's most interesting people. Hear retail executives, industry experts, entrepreneurs and influencers discuss trends, their career stories and the future of retail. Learn more at retailgetsreal.com.
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16 - Crossing the Road to Take On the Big Guys: A Custom Merchandise Story with The Monterey Company's Eric Turney
26:17
26:17
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26:17In this episode of Bridging Success, Bo Jakins interviews the President of The Monterey Company, Eric Turney. Eric shares the company’s journey from a local promotional products shop to a trusted partner for Fortune 500 brands, highlighting its embrace of e-commerce, AI, and micro batch production. He discusses competing with industry giants, the r…
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Build Recurring Revenue That Lasts with Sarah Williams
34:09
34:09
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34:09What if you could wake up every month knowing your bills were already paid? Sarah Williams turned her local gift shop into a subscription box business generating consistent monthly recurring revenue—and she's sharing exactly how she did it. Sarah started with 44 subscribers and grew to thousands, keeping customers for an average of 17.3 months at $…
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Office Hours: Merchandise Minutes, Not Meals
7:57
7:57
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7:57I’m Josh Kopel, a Michelin-awarded restaurateur and the creator of the Restaurant Scaling System. I’ve spent decades in the industry, building, scaling, and coaching restaurants to become more profitable and sustainable. On this show, I cut through the noise to give you real, actionable strategies that help independent restaurant owners run smarter…
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AI’s Impact on the Creator Economy w/ Alexander Frolov (HypeAuditor)
26:35
26:35
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26:35In this episode of The Influence Factor, Alessandro Bogliari chats with Alexander Frolov, CEO & Co-Founder of HypeAuditor, to unpack the evolving influencer marketing landscape. They dive into the integration of AI, the do’s and don’ts of leveraging it in the creator economy, and why authenticity remains key. The conversation also explores the uniq…
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Live from Shoptalk: Navigating the Future of Commerce Through Agentic AI with Pano Anthos
23:30
23:30
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23:30Retail is experiencing seismic shifts, and businesses that don't adapt risk becoming irrelevant overnight. In this compelling episode of Talk Commerce, recorded live from Shop Talk Fall in Chicago, host Isaac Morey sits down with Pano Anthos, founding member of XRC Ventures, to explore how agentic AI is reshaping consumer behavior and business oper…
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The Connection Hack: Pepper Baumer on Building a Relationship-Based Empire
36:11
36:11
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36:11What if your factory was idling, your shelves were empty, and your business had just lost $15 million—and you still chose not to lay off a single person? That’s the line Pepper Baumer drew. As the third-generation CEO of Crystal Hot Sauce, he inherited a 100-year-old legacy—and nearly watched it collapse under the weight of supply chain failure, ma…
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392. How Warby Parker is redefining retail and customer experience
23:40
23:40
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23:40From its early beginnings as a digitally native disruptor to becoming a household name in eyewear, Warby Parker has consistently challenged conventions in retail. Sandy Gilsenan, Warby Parker’s chief retail and customer experience officer, explores how the company is reshaping the customer journey and redefining what it means to be an innovative re…
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PIM Systems Are Revolutionizing Agentic Commerce with Pimberly's Martin Balaam
27:41
27:41
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27:41In this episode of Talk Commerce, Brent Peterson speaks with Martin Balaam, CEO of Pimberly, about the critical role of Product Information Management (PIM) in e-commerce. They discuss how PIM serves as a single source of truth for product data, its importance in global e-commerce, and the impact of AI and agentic commerce on the industry. The conv…
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17 - Transforming Financial Practices: Insights on AI, Strategy, and Resilience with Ironvest Financial Partners' James Mills
28:31
28:31
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28:31In this episode of Bridging Success, Bo Jakins interviews the CEO at Ironvest Financial Partners, James Mills. James shares his journey from sales and nonprofit work to leading his own financial firm, emphasizing the importance of financial literacy, resilience, and community impact. He discusses leveraging AI and custom CRM systems to help financi…
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Perfect Meals Don’t Matter: Sara Fay Egan on Experiences That Scale
37:16
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37:16If your guests remember the night but forget the meal, did you succeed? Sara Fay Egan never planned to run restaurants—she built experiences. After a career in high-end event planning, she was thrust into leadership at Beale Street Blues Company after the sudden passing of her father. But instead of mimicking traditional models, she brought an outs…
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You know that feeling when your store is buzzing with holiday shoppers and you're thinking, "Finally, I don’t need to do anything — they’re already buying!" Yeah… that mindset cost me over $200,000. 😬 In this episode of Bringing Business to Retail, I’m pulling back the curtain on one of the most expensive assumptions I ever made: believing that bus…
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Agentic Commerce Transforms Shopping While Preserving Brand Identity with Scott Hendrickson at Shoptalk 2025
16:24
16:24
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16:24In this engaging conversation, Scott Hendrickson, Chief Revenue Officer at Firmly, discusses the evolution of e-commerce and the rise of agentic commerce. He emphasizes the importance of understanding consumer behavior in the context of AI technology and how it can enhance shopping experiences. Scott also shares insights from the recent Shop Talk e…
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Competition Isn’t Your Biggest Threat: Jean-Pierre Lacroix on the Power of Relevance
39:12
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39:12What if your restaurant’s biggest threat isn’t your competition—it’s your own irrelevance? Jean-Pierre Lacroix has spent decades helping brands regain their footing after losing touch with what made them matter. In today’s conversation, we unpack what’s killing restaurant loyalty—and it’s not what you think. Jean-Pierre argues that operators are ov…
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Tim Tynan Reveals How Every Chargeback Tells a Story and chargeback management Best Practices
25:48
25:48
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25:48Episode Description In this episode, I sit down with Tim Tynan, CEO of Chargeback Gurus, to discuss the evolving landscape of chargeback management. We explore how merchants can better handle disputes, the significant changes coming with Visa's VAMP program, and the role of AI in payment processing. Tim brings decades of experience from IBM, Bank o…
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From CPA to Poet: Dr. Amy Lee's Journey Through Finance and Academia
14:58
14:58
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14:58The path to authentic leadership requires balancing ambition with legacy-building—something Dr. Amy Lee has mastered throughout her remarkable career journey. From her early days as an accountant to becoming a CFO, and now transitioning into academia and creative writing, Amy shares how accountability and integrity have remained her North Star. "I …
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Quality is Overrated: Allan Dib on Scaling Sales the Smart Way
39:20
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39:20Most restaurant owners think better food or better service will win the game. But Allan Dib has a different take: your product is not your problem—your marketing is. Allan is the best-selling author of The 1-Page Marketing Plan, and in this conversation, he dismantles the myths that keep restaurants stuck. We get into the high cost of bad positioni…
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5 Step Framework to Choose the Right Products
21:02
21:02
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21:02Are you sure you’ve got the right products for the holiday season? In this episode of Bringing Business to Retail, I share the painful lesson I learned during my very first Christmas in business — and the 5-step framework that will help you choose products that actually sell (and make this Q4 your most profitable yet). Here’s what you’ll learn: 🎁 W…
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I’m Josh Kopel, a Michelin-awarded restaurateur and the creator of the Restaurant Scaling System. I’ve spent decades in the industry, building, scaling, and coaching restaurants to become more profitable and sustainable. On this show, I cut through the noise to give you real, actionable strategies that help independent restaurant owners run smarter…
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Maria Brous and Aissata Deme from Publix Super Markets join the podcast to discuss the food retailer's big milestone anniversary and much more.By Progressive Grocer
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Burnout Isn’t a Badge: Ahu Hettema on Risk, Reinvention, and Building Restaurants That Work
35:19
35:19
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35:19Ahu Hettema didn’t hedge her bets—she burned the boats. No Plan B. No safety net. Just a belief that betting everything on one restaurant could rewrite her life. And it did. But not through stubbornness. Through adaptation. In this episode, Ahu breaks down how listening—really listening—to her guests saved her concept, why comfort matters more than…
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391. AI, skills-first hiring, and the next era of retail jobs
33:13
33:13
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33:13Organizational success in retail ultimately comes down to people — finding the right talent, nurturing their growth and preparing them for the future. In this episode of Retail Gets Real, Walmart’s first-ever Chief Talent Officer Lorraine “Lo” Stomski and NRF Foundation Executive Director Adam Lukoskie, discuss how retail leaders are reimagining ta…
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Transforming Retail Through Strategic Operations with Rebekah Kondrat
26:56
26:56
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26:56In this episode of Talk Commerce, Rebekah Kondrat, founder of Rekon Retail, shares her journey from working at major brands like Starbucks and Apple to starting her own retail consulting firm. She emphasizes the importance of both operational excellence and customer experience in retail, debunking the myth that retail is dead. Rebekah discusses the…
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15 - How to Leverage Technology for Smarter Financial Decisions in Your Business with Comprehensive Hospitality Solutions' Douglas Carpenter
19:44
19:44
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19:44In this episode of Bridging Success, Bo Jakins interviews the President at Comprehensive Hospitality Solutions, Douglas Carpenter. Douglas shares his journey from finance to accounting, discusses how technology and automation—especially in invoice processing—have transformed his firm, and explores the role and limitations of AI in accounting. He em…
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This Is What Luxury Actually Feels Like: Chris Adams on Culture, Tech, and the Soul of Service
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36:59
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36:59Chris Adams does. He’s built a business on showing some of the biggest brands in the world how to make guests feel something—without faking it. In this episode, we dig into what defines modern luxury and why it has less to do with money and more to do with culture, people, and emotional precision. Chris shares how AI and tech can enhance—not replac…
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In this episode of the Bringing Business to Retail Podcast, I’m joined by retail buyer and showroom founder Erica Kiang to unpack the strategies that separate successful retailers from the rest. Whether you’re stocking your own shelves or trying to get your product into stores, Erica shares hard-won insights from her experience with brands like Ann…
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Office Hours: Acquire Talent, Don’t Nurture It
9:00
9:00
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9:00I’m Josh Kopel, a Michelin-awarded restaurateur and the creator of the Restaurant Scaling System. I’ve spent decades in the industry, building, scaling, and coaching restaurants to become more profitable and sustainable. On this show, I cut through the noise to give you real, actionable strategies that help independent restaurant owners run smarter…
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The Future of Social Commerce: Live Selling, FOMO & Creator Monetization w/ Josephine Wong
24:37
24:37
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24:37In this episode of The Influence Factor, Alessandro Bogliari chats with Josephine Wong, the Chief Revenue Officer of CommentSold, discusses her passion for building products that empower entrepreneurs and the evolution of social commerce. She highlights the importance of community engagement, the role of AI in content creation, and strategies for c…
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Why ChatGPT Can't Tell Your Brand's Real Story About Authentic Marketing with AI Integration
21:17
21:17
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21:17In this episode of Talk Commerce, Brent Peterson interviews Jimi Gibson, Vice President at Thrive Agency. They discuss digital marketing, particularly in e-commerce, and the challenges businesses face in a multi-channel environment. Jimi shares insights on the importance of a holistic marketing approach, the impact of AI on marketing strategies, an…
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From Maxed-Out Credit Cards to 41 Locations: John Gelastopoulos on Building Broken Yolk’s Lasting Momentum
35:49
35:49
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35:49Most people buy a restaurant and inherit someone else’s problems. John Gelastopoulos bought a closed breakfast spot, maxed out his credit cards to keep it alive—and turned it into a 41-location powerhouse. The secret? Relentless persistence and an obsession with people. In this conversation, John shares how he went from washing dishes to franchisin…
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Design, Dreams, and Digital Products: A Creative's Journey | Promo Playbook Podcast
17:32
17:32
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17:32Ever wondered how to launch a brand with zero budget? Or why your marketing efforts aren't yielding results as quickly as expected? Creative director and graphic design expert Jacqueline pulls back the curtain on these marketing mysteries and more. Jacqueline's journey into the creative world began at age 14 with a passion for drawing that blossome…
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14 - From Burnout to Breakthrough: Rewire Your Mind for Effortless Success with IFGT Coaching/Consulting's Dr. Joseph Drolshagen
20:46
20:46
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20:46In this episode of Bridging Success, Bo Jakins interviews the Founder and CEO at IFGT Coaching/Consulting, Dr. Joseph Drolshagen. Joseph shares his journey from a blue-collar upbringing to executive leadership, emphasizing how subconscious beliefs shape business outcomes. He explains how his personalized coaching approach helps clients align their …
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Geoff Alexander on Leveling Up Leadership Skills
37:57
37:57
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37:57After 30 years with restaurant conglomerate Lettuce Entertain You, Geoff Alexander could teach a masterclass on building and scaling a restaurant brand. And that’s exactly what he’s done for us today. In this far reaching conversation we discuss the essential elements of leadership, how to build a brand from the ground up, turnaround strategies for…
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You Can’t Afford to Miss This January Plan
26:45
26:45
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26:45What if you could look at your bank account on January 1st and feel proud, confident, and excited instead of anxious? In this episode of the Bringing Business to Retail Podcast, Salena Knight introduces the January Vision Method — a powerful approach to planning Q4 so you can stop flying blind and start creating the results you want. You’ll hear th…
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Office Hours: Sell the Thing People Dream About
7:42
7:42
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7:42I’m Josh Kopel, a Michelin-awarded restaurateur and the creator of the Restaurant Scaling System. I’ve spent decades in the industry, building, scaling, and coaching restaurants to become more profitable and sustainable. On this show, I cut through the noise to give you real, actionable strategies that help independent restaurant owners run smarter…
…
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390. How retailers can stay resilient against cyberattacks
22:20
22:20
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22:20Cybersecurity has moved far beyond being just a technical issue — it is now a core business priority that directly impacts customer trust, operational resilience and the bottom line. We sit down with two industry leaders on the front lines of digital risk: Pam Lindemoen, chief security officer and vice president of strategy at the Retail & Hospital…
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SeedX CEO Jacqueline Basulto Transformed Growth Marketing Through Human-Centered AI Integration
24:28
24:28
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24:28Welcome to another episode of Talk Commerce, where host Brent Peterson sits down with industry leaders to explore the evolution of digital commerce. In this conversation, we meet Jacqueline Basulto, founder and CEO of SeedX, a growth marketing company that's been making waves since 2016. Now leading a team of 65 professionals, Jacqueline shares her…
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Brad Wise on Transforming a Bad Launch Into an Epic Brand
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31:30Sometimes the only difference between those who succeed and those who fail is the decision to not give up. Today’s guest, Chef Brad Wise, is a testament to the grit required to build something prolific in our industry. In our conversation we discuss how to overcome a slow start and how he turned a failed bar into the hottest steakhouse concept on t…
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