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Welcome to The Promo Playbook, your backstage pass to the world of promotional marketing. Brought to you by Cubic Promote (https://www.cubicpromote.com.au/) Australia’s award-winning supplier of branded merchandise, this podcast is your go-to guide for making marketing and promo products work harder for your business. In each episode, we unpack real campaigns, talk to industry insiders, and share practical strategies to help you boost brand visibility, engage customers, and stand out. From t ...
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The Retail Podcast

The Retail Podcast

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Retail reinvents itself daily. The Retail Podcast arms founders, operators, and retail technologists with battle-tested tactics to outpace change. Each week candid conversations with store chiefs, DTC disruptors, and tech visionaries reveal how to turn AI, data, and culture into margin and loyalty. No jargon just hard numbers, honest lessons, and plays you can run before next Monday. Press play; lead the future of commerce.
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Are you a CEO or top executive leading innovation and driving business growth? If so, we want to spotlight your journey on Bridging Success: Connecting Leaders, Innovation, and Growth—a podcast dedicated to showcasing high-achieving leaders who are shaping the future of their industries. This isn’t just another podcast interview—it’s an opportunity to elevate your thought leadership, connect with an influential audience, and position yourself as an industry authority while sharing valuable i ...
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Brand Republic provides high-end promotional items. As one of the top suppliers and manufacturers of promotional goods, they offer a comprehensive selection of premium, customized, branded products. They provide the top selection of clothing, accessories, bags, pens, drinkware, and lanyards with custom printing. For more information, visit https://www.brandrepublic.com.au/
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Give Me An H

The Home Depot

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Give Me An H explores The Home Depot's unique culture through the eyes and experiences of associates who live it every day. It offers insider perspectives into how bleeding orange shapes careers and instills an appreciation for what can happen when a company commits to doing good, while also doing well.
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How will the $32 Billion AI Agent market change APAC Retail? In this episode, Ngai Yuen Low (AEON360) and Ryf Quail (Comexposium) reveal why your product pages need to be "machine-readable" by 2028 and how TikTok Shop is evolving beyond fashion. 🔥 Topics & Timestamps:(00:41) The "Wrapped" Strategy: Creating shareable retail moments(03:30) AI Shoppi…
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Ever wondered why it takes so many brand moments before a shopper finally buys? We pull back the curtain on the modern B2C maze, where seven touchpoints used to be enough and now 20 to 40 is the norm. With Wendy and Catherine, we compare old assumptions to current behavior, tracing how a product moves from a flash on Instagram to a cart at Woolies,…
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It’s almost Christmas and this week’s Five Things cuts straight through the noise. Alex and Simon break down what really happened this Black Friday, why the numbers matter less than the format shift, and what live shopping and brand activations tell us about where retail is heading next. From muted UK retail sales and changing Black Friday behaviou…
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This year, NRF is turning the dial up on everything: AI, interactivity, speakers and scaling a 40,000‑person global audience. In this episode, I sit down with Jill from NRF to unpack how the team is bringing the 2026 global theme “The Next Now” to life at the Big Show in the US – and why this could be one of the strongest speaker lineups yet. We di…
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In this episode, recorded at MAPIC in Cannes, we sit down with Shane Eldstrom, CEO of United Developers, the company behind Place Vendôme in Qatar – a project that has already become the #3 shopping centre for high-end fashion in the entire Middle East, just a few years after opening. Shane breaks down what makes Qatar’s retail market so distinctiv…
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Black Friday isn’t a day anymore. Singles’ Day now stretches across weeks. Quick commerce promises groceries in 15–30 minutes. In this APAC edition of Five Things Friday, co‑hosts Ngai Yuen Low & Ryf Quail break down how peak season is changing across China, Southeast Asia, Australia and Japan – and what it really means for consumers, retailers and…
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Recorded live at MAPIC 2025 in Cannes, this episode features a rare deep-dive with Ian Sandford, President of Eurofund Group, one of Europe’s most influential retail property operators. With more than €2B in assets across Spain, Portugal, Italy, Germany and the UK, Eurofund sits at the centre of the sector’s biggest shifts. -------- *Welcome to the…
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Black Friday isn’t a day anymore. It’s a month-long pressure cooker – and it’s forcing retailers to rethink everything from promotions to product pages. Correction note: In the episode I mention a jumper with 7% wool – the actual composition was 8% wool. Why Black Friday has morphed into “Black Month” – and what that constant promo pressure does to…
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Ever wondered what it actually takes to turn a scrappy merch idea into something people love to wear, keep, and show off? We open the studio doors and walk through the messy, creative, deeply satisfying process behind memorable promotional products and uniforms—complete with tight deadlines, picky color matches, and the joy of getting it right. We …
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Julia Paulsen, Director of Ecommerce Nordics at Elkjøp Nordic (part of Currys plc), unpacks how to win when your store has two customers: the human and the AI assistant. We cover data quality, MACH, omnichannel execution, and the culture that turns OKRs into commercial outcomes. 🌐 Visit Retail News.AI, your premium destination for the most relevant…
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We survey our team to learn which corporate gifts they’d actually choose, what they’d regift, and which trends are surging as offices head into the holidays. The result is a practical guide to shareable treats, quality tech, and summer-ready picks that people will use. • hampers ranking first for delight and variety • premium mugs and notebooks as …
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Coupang is finally profitable. China’s KKR Group is redefining offline lifestyle retail. APAC’s consumer landscape is shifting fast. In this Five Things Friday — APAC Edition, Ryf Quail and Low Ngai Yuen unpack: • Coupang’s record revenue and margin transformation • Logistics innovations powering same-day delivery • How Rocket WOW locks in customer…
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​ @RitualsCosmeticsGlobal has opened its newest flagship at 297 Oxford Street, London. And it’s unlike anything the brand has built before.In this exclusive tour and interview, Alex Rezvan sits down with:• Annemarie Forsyth — Managing Director UK & Ireland• Richard Lems — Executive Director Format & DesignTogether, they reveal the design philosophy…
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How do you transform thousands of frontline colleagues from overloaded and under-informed to connected, confident, and AI‑enabled, without breaking the stores? In this episode of The Retail Podcast, Alex sits down with Chris Chandler (Head of Store Support, Midcounties Co‑op) and Mark Williams (Managing Director, WorkJam EMEA) to unpack a full fron…
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Special Guest: Ciara Brennan (Sustainability Manager: APPA: Australian Promotional Products Association) Host: Charles Liu (Owner: Cubic Promote) Want proof that greener promo isn’t just possible but profitable? We sit down with sustainability manager Ciara Brennan from the Australian Promotional Products Association to unpack how real change happe…
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What if your brand felt collectible, not forgettable? We sat down with Wendy Lee and Christina to unpack why small, personality-packed items—plush keyrings, blind boxes, stickerable mini gadgets—can beat traditional ads on both attention and long-term visibility. Instead of asking people to watch, we give them something to wear, clip, and show off,…
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Retail is back in force. Alex reports from Cannes at MAPIC on why capital is returning to physical retail. Simone unpacks the new John Lewis Christmas advert and how sentiment sells. We cover CBRE’s data, MINISO’s Bond Street bet, retail parks’ quiet surge, and why athleisure keeps compounding. The 5 stories 1. John Lewis Christmas advert 2025: Why…
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Asia’s retail landscape is evolving faster than anywhere else on Earth—and this episode brings you the inside view. Host Alex Rezvan sits down with Ryf Quail, Managing Director of NRF APAC, and Low Ngai Yuen, former Chief Merchandise & Marketing Officer at AEON Malaysia, board member at GDEX and OCK Group, and award-winning creative leader, to expl…
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AI, Merchandising & the Next Era of Retail with Noah (何诺亚) HerschmanAI isn’t replacing retail jobs — it’s enhancing them. In this episode of The Retail Podcast, host Alex Rezvan speaks with Noah (何诺亚) Herschman, Retail & Ecommerce Senior Executive and Global AI Strategist, about how artificial intelligence is transforming merchandising, pricing, an…
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Alex Rezvan and Jill Dvorak (NRF) open with Rosalía’s “Berghain” — a genre-bending track with Björk and Yves Tumor that shows how culture still drives commerce. Then come the hard numbers: Amazon’s plan to cut ≈ 30 000 corporate jobs (Reuters) and what it signals for hybrid work, efficiency, and morale. Next, Calvin Klein’s Reels-first storytelling…
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Topshop leans into Millennial nostalgia with Cara Delevingne; New Look fires up “Club New Look,” targeting scale with a £30m digital push; and ASOS takes a ten‑day Carnaby Street pop‑up mainstream with 200+ curated pieces and partner brands. Bonus: a culture lens on Rosalía’s “Berghain” and what her fashion‑first storytelling means for retail disco…
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A few words can tilt a purchase, stir a memory, or ignite a movement—and we wanted to know why. We dive into the craft of one-liners: the ad jingles that refuse to leave your head, the taglines that steer split-second decisions, and the cultural phrases that carry real emotional weight. With Jasmine, our financial controller, we trade favorite line…
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Rituals’ Richard Lems reveals how the brand designs slow shopping at scale—lighting, layouts, and refits that reuse ~60% of furniture—plus the Oxford Street flagship and Mind Oasis. About this episode We cover global consistency, the system of rolling improvements, sustainability baked into fixtures, and creative leadership habits you can steal tom…
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Five Things Friday — Gap’s London Comeback, Morrisons’ ESL Rollout, AllSaints Pop‑Ups, DFS x Pinterest, Gen Beta Today’s agenda: five moves reshaping UK retail—and what to do next. NEWS FLASH LINE‑UP • Gap returns to London with three stores (Covent Garden, White City, Wembley) before Christmas. • Morrisons partners with VusionGroup to digitise pri…
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This episode dives into the mechanics of AI-powered personalization with Cédric Chéreau, Co-Founder of Eagle AI (ex-Untie Nots). Eagle AI’s platform delivers scalable, signal-based personalization that predicts behaviour and nudges loyalty — generating 7:1+ ROI and unprecedented digital engagement. Cédric and Alex discuss: • What personalization re…
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In this episode of Bridging Success, Bo Jakins interviews the Owner and Lead Designer at R. Nickson Interiors, Nicole Roe. Nicole shares her journey into interior design, discusses balancing motherhood and entrepreneurship, and explains how technology and AI enhance her business. She highlights the importance of creating personalized spaces that re…
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In this USA edition of Five Things Friday, Alex Rezvan and Jill Dvorak, SVP of Content at NRF, decode the five major stories shaping the retail landscape—from Target’s nostalgic fashion comeback to Walmart’s partnership with OpenAI. A rapid-fire discussion of innovation, curation, and AI’s growing role in everyday retail. Topics Covered: • Target x…
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Simone Oloman joins Alex Rezvan to unpack how authenticity, community, and creativity are rewriting retail influence — from Prada’s cinematic London takeover to Morrisons’ 1-hour grocery promise. 1️⃣ The new face of influence — Why real voices, not million-follower celebrities, are shaping consumer trust. 2️⃣ Campus culture meets commerce — Hollist…
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Alex (The Retail Podcast) and Ryf Quail (Director, NRF APAC) break down this week’s APAC headlines: Galeries Lafayette launches in Mumbai (with Delhi next), a surge of Chinese F&B brands expands into Singapore, and Porsche reports a Q3 delivery dip led by China and North America amid intensifying EV competition. They also explore lululemon Singapor…
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🌐 Visit Retail News.AI, your premium destination for the most relevant, cutting-edge information in the retail sector: https://retailnews.ai 💬 Which of these trends do you think will shape the future of retail the most — and why? Share your thoughts in the comments below! ✅ Subscribe now and never miss a new episode of The Retail Podcast. https://w…
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In this episode of Bridging Success, Bo Jakins interviews the Co-Founder at Openvest, Justin Kuyper. Justin shares how Openvest is transforming retirement investing by offering a low-cost subscription model with hedge fund-inspired strategies, replacing traditional high-fee IRA and 401(k) options. He discusses building the platform with a global te…
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🌐 Visit Retail News.AI, your premium destination for the most relevant, cutting-edge information in the retail sector: https://retailnews.ai/💬 Which of these trends do you think will shape the future of retail the most — and why? Share your thoughts in the comments below!✅ Subscribe now and never miss a new episode of The Retail Podcast. / @thereta…
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In this episode of Bridging Success, Bo Jakins interviews the Founder at Capital Gains Tax Solutions, Brett Swarts. Brett shares how witnessing a client’s financial downfall during the 2008 crash inspired him to champion innovative tax deferral strategies, like the Deferred Sales Trust. He explains the importance of managing tax, cash, and debt flo…
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Retail is moving faster than ever—AI, private labels, and the holiday promo wave are reshaping how we shop. In this episode, Alex and Joe go live across YouTube, LinkedIn, and Twitch to unpack the week’s biggest stories: ⏱️ Timestamps 00:00 – Intro: First live broadcast 00:40 – Shopify unlocks ChatGPT checkout for 1M merchants 01:23 – Etsy stock ju…
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Five Things Friday UK Edition with Simone Oloman & Alex. CHAPTERS 00:00 Intro cold open 00:17 Roll credits & setup 00:54 Boots fragrance-only boutique (Broadgate) 01:52 Boots’ beauty play & premium push 03:13 Hand-off 03:26 Designers at Debenhams returns (Kim Cattrall, Ashish) 05:09 High street needs a little “zhuzh” 06:00 Festive trading season se…
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This week on Five Things Friday, Alex and Simon unpack the retail stories shaping headlines and boardrooms: Shein sparks backlash with a London pop-up designed for independents Amazon Fresh shutters physical grocery stores—pivoting tech into airports and e-commerce UK retail sales decline for the twelfth month straight, according to the CBI Starbuc…
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Welcome to Five Things Friday APAC Edition (yes, on a Monday this time!). In this episode, we unpack the big signals shaping retail and consumer markets across the region and beyond. Here’s what we cover: Shanghai Fashion Week SS26 – momentum, buying power, and why global buyers are watching China again. India’s luxury beauty boom – $800M today, $4…
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In this episode of Bridging Success, Bo Jakins interviews the CEO at Ironvest Financial Partners, James Mills. James shares his journey from sales and nonprofit work to leading his own financial firm, emphasizing the importance of financial literacy, resilience, and community impact. He discusses leveraging AI and custom CRM systems to help financi…
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In this episode of The Retail Podcast, Alex Rezvan sits down with Connie Kwok, Vice President of Quick Commerce at Glovo, to unpack the future of on-demand retail. From groceries and electronics to medicine and AirPods, Glovo has become one of Europe’s most dynamic marketplaces—operating in 23 countries and redefining convenience beyond speed. Conn…
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The path to authentic leadership requires balancing ambition with legacy-building—something Dr. Amy Lee has mastered throughout her remarkable career journey. From her early days as an accountant to becoming a CFO, and now transitioning into academia and creative writing, Amy shares how accountability and integrity have remained her North Star. "I …
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In this episode of Bridging Success, Bo Jakins interviews the President of The Monterey Company, Eric Turney. Eric shares the company’s journey from a local promotional products shop to a trusted partner for Fortune 500 brands, highlighting its embrace of e-commerce, AI, and micro batch production. He discusses competing with industry giants, the r…
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London Fashion Week’s smartest activations, Tala’s next store move, circularity brought to life, Apple’s youth brief, and why brands are making TV. Episode Summary It’s Five Things Friday, UK Edition. Alex and co-host Simone Oloman break down five stories shaping retail and culture this week: British Vogue’s concept café during London Fashion Week …
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London Fashion Week’s smartest activations, Tala’s next store move, circularity brought to life, Apple’s youth brief, and why brands are making TV. Episode Summary It’s Five Things Friday — UK Edition. Alex and co-host Simone Oloman break down five stories shaping retail and culture this week: British Vogue’s concept café during London Fashion Week…
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In this special episode of The Retail Podcast, Alex Rezvan sits down with Jill Dvorak (SVP Content, NRF) and Ryf Quail (Managing Director, NRF APAC) for a behind-the-scenes look at NRF Europe’s inaugural show in Paris. From global connectivity to the future of retail leadership, the conversation spans: Why Europe needed its own NRF “Big Show” The p…
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Five Things Friday (UK) with the incredible Simone Oloman — • Adaptive fashion at Asda • JLP’s H1 turnaround plan • AI trolleys at Morrisons • Barbour × FARM Rio • Oxford Street car‑free day This week we break down five UK retail stories shaping the Golden Quarter: George at Asda’s 28‑piece adaptive clothing line (inspired by the late Nicky Newman)…
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